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Bantuan & FAQ

Announcement on Supporting the Migration of DVG to DVD

19 Juli 2021

#Pertukaran Kontrak

Dear users, Due to the recent exploits against ChainSwap, the DVG token has been affected. The DAOventures team has decided to stop the trading of the DVG/USDT pair on MEXC and perform a migration to exchange all existing DVG for a new DVD token. MEXC will support the migration. Specific details and timeline are as below: 1) Deposit and withdrawal services for DVG have been closed permanently. 2) DVG/USDT trading pair will be delisted on spot trading and all pending orders will be cancelled at 2021-07-22 12:00 (UTC). 3) MEXC will support swapping all the DVG tokens to the newly upgraded DVD tokens at a ratio of 1 DVG : 1 DVD. 4) Deposit, withdrawal and trading commencement time arrangement for the new DVD token will be announced once token swap and migration are completed. Note: 1. The original contract address of DVG tokens on MEXC that is to be delisted: <a href="https://etherscan.io/address/0x51e00a95748dbd2a3f47bc5c3b3e7b3f0fea666c" target="_self" rel="noopener noreferrer">https://etherscan.io/address/0x51e00a95748dbd2a3f47bc5c3b3e7b3f0fea666c</a> The contract address for the new DVD tokens: <a href="https://etherscan.io/address/0x77dce26c03a9b833fc2d7c31c22da4f42e9d9582" target="_self" rel="noopener noreferrer">https://etherscan.io/address/0x77dce26c03a9b833fc2d7c31c22da4f42e9d9582</a> Please do not transfer any original DVG tokens to MEXC after token swap and migration are completed. 2. The current value of the DVG token is not representative of the value of the new DVD token after the token swap. Please pay attention to the price when placing orders. For more details on the migration and the exploit, please refer to the official announcement from the DAOventures team: <a class="c-link c-message_attachment__title_link" href="https://daoventuresco.medium.com/the-day-after-chainswap-exploit-our-action-plan-4a53a75a0c26" target="_blank" rel="noopener noreferrer">The Day After ChainSwap Exploit & Our Action Plan</a> Risk Warning Cryptocurrency investment is subjected to high market risk. Please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading, with no malicious intent. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets. Find us on: Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal/">https://www.instagram.com/mexcglobal/</a> Refer a friend to enjoy a high rebate, create your personalized invitation link today: <a href="https://www.mexc.io/invite">https://www.MEXC.com/invite</a> Enjoy trading on MEXC. The MEXC team 2021-07-22

MEXC has Resumed CNS Deposit and Withdrawal

16 Juli 2021

#Deposit & Penarikan

Dear users, MEXC has completed CNS token swap to BEP-20 and now activated CNS deposit and withdrawal. CNS BEP-20 Smart Contract is: <a style="background-color:#ffffff;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'helvetica' , 'arial' , sans-serif" href="https://bscscan.com/address/0xF6Cb4ad242BaB681EfFc5dE40f7c8FF921a12d63" target="_self" rel="noopener noreferrer">https://bscscan.com/address/0xF6Cb4ad242BaB681EfFc5dE40f7c8FF921a12d63</a> For more details, please refer to <a href="https://support.mexc.com/hc/en-001/articles/4404185186970" target="_self" rel="noopener noreferrer">MEXC will Support CNS Token Swap from TRC-20 to BEP-20.</a> Note: 1.MEXC only supports CNS deposit and withdrawal functions on BEP-20 from now on. 2.The previous deposit address is out of use. A new deposit address will be generated for CNS deposits. Follow us on our socials: Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal">https://www.instagram.com/mexcglobal</a> Refer a friend to enjoy high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXC The MEXC Team, 2021-07-16

MEXC Will Support Harmony (ONE) Network Upgrade

7 Juli 2021

#Jaringan & Forks

Dear users,MEXC will support the network upgrade for Harmony (ONE) at epoch 631, approximately 2021-07-07 15:00 (UTC). Specific details and timeline are as follows:<ol style="list-style-type:decimal"><li>Suspend ONE deposit and withdrawal services from 2021-07-07 14:00 (UTC) onwards. ONE network upgrade will commence during epoch 631, or around 2021-07-07 15:00 (UTC).</li><li>ONE’s deposit and withdrawal will be reactivated once we deem the network upgrade to be stable. Please stay tuned for further announcements.</li></ol>Note: - Trading for ONE will not be affected during the network upgrade.- The ONE network upgrade will happen during epoch 631. The estimated time is for users’ reference only. You may check the progress using <a href="https://explorer.binance.org/asset/ONE-5F9">ONE’s blockchain explorer</a>. - Please leave sufficient time for deposits to be processed in full prior to the suspension time above.- MEXC will handle all technical requirements involved for all users holding ONE in their MEXC accounts.- Learn more about Harmony (ONE): <a href="https://blog.mexc.com/harmony/">What is Harmony(ONE)</a>- Learn <a href="https://www.mexc.com/articles/how-to-buy-one">How to Buy Harmony (ONE)</a> For more information regarding the network upgrade, please refer to the following official post: <a href="https://github.com/harmony-one/harmony/releases/tag/v4.1.8">Harmony Mainnet Release 4.1.8</a> Follow us on our socials: Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal">https://www.instagram.com/mexcglobal</a>Refer a friend to enjoy high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXCThe MEXC Team,2021-07-07

MEXC Will List ByteNext (BNU) in Innovation Zone - 34,000 BNU to be Won!

5 Juli 2021

#Spot

Dear users:MEXC will list ByteNext (BNU) in the Innovation Zone and open trading for the BNU/USDT trading pair. The specific timeline is shown below.<ul style="list-style-type:disc"><li>Deposit & Withdrawal: Opened</li><li>BNU/USDT Trading: 2021-07-07 13:00 (UTC)</li></ul>Note:The price may move greatly for projects in the Innovation Zone, please be cautious of the risks. BNU Deposit and Trading Contest - 34,000 BNU to be WonTo celebrate the launch of BNU on MEXC, the ByteNext team will host a Deposit and Trading Contest on MEXC. There will be a total of 34,000 BNU tokens to be won! The details are as follows: Activity 1: Join in the deposit contest to win from a 17,000 BNU prize poolPeriod: 2021-07-06 13:00 (UTC) - 2021-07-10 15:00 (UTC)During the activity period, users who deposit BNU with net deposit no less than 100 BNU could share a 17,000 BNU total prize pool in proportion to net deposit amount. Activity 2: BNU Trading Contest - 17,000 BNU Tokens to be wonPeriod: 2021-07-07 13:00 (UTC) - 2021-07-10 15:00 (UTC)1) Grand PrizeUsers who trade BNU during the activity period will be ranked based on their trading volume. The top 10 users with largest trading volume (meeting min. trading volume requirement of 5,000 USDT) can share a 11,500 BNU prize pool in proportion to their trading volume respectively.<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231930518wlsxXoSmPLY6i5.png" alt="mceclip0.png" style="max-width:100%;height:auto" /> 2) Participation PrizeAll BNU traders (excluding the top 10 winners) with min. trading volume meetings 200 USDT are eligible to share a 5,500 BNU prize pool in proportion to their trading volume respectively. Note:1. The reward will be distributed within 7 days after the activity ends, users can check it in [D/W History] - [Other records].2. Net deposit = Deposit - Withdrawal; Valid Trading Volume = Buys + Sells. Transfer amount between accounts will be excluded.3. Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible to claim the rewards.4. Wash trading and any cheating conduct are prohibited. Otherwise, MEXC has the right to deprive the prize, even freeze the account.5. This activity was initiated by the ByteNext project party, and the rewards are provided by the project party. All participating users are deemed to participate voluntarily. The activity does not constitute any investment advice.6. MEXC reserves the final right to interpret. Project Details(This information is provided by the project party. Strictly for references only.)Project Name: ByteNext Token (BNU)Official Website: <a href="https://bytenext.io/">https://bytenext.io/</a>Block Explorer: <a href="https://bscscan.com/token/0x4954e0062e0a7668a2fe3df924cd20e6440a7b77">https://bscscan.com/token/0x4954e0062e0a7668a2fe3df924cd20e6440a7b77</a>Total Supply: 200,000,000 BNUTwitter: <a href="https://twitter.com/Bytenextio">https://twitter.com/Bytenextio</a>Telegram: <a href="https://t.me/ByteNextOfficial">https://t.me/ByteNextOfficial</a>Facebook: <a href="https://www.facebook.com/ByteNext/">https://www.facebook.com/ByteNext/</a>Medium: <a href="https://bytenext.medium.com/">https://bytenext.medium.com/</a>Whitepaper: <a href="https://bytenext.io/files/document/whitepaper/en.pdf?v=637593461376141763">https://bytenext.io/files/document/whitepaper/en.pdf?v=637593461376141763</a> Brief Introduction: BYTENEXT aims to build up the AvatarArt platform to support art creators worldwide to make their artworks become NFT on Binance Smart Chain, conduct auctions and transactions globally. AvatarArt will be a pioneer in bringing real values in life to the NFT space. Risk WarningCryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC Exchange will make best efforts to choose high-quality tokens, but will not be responsible for your investment losses. Find us on:Medium: <a href="https://medium.com/mexcglobal">https://medium.com/mexcglobal</a> Telegram: <a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a> MEXC trading: <a href="https://t.me/MEXCTradeofficial">https://t.me/MEXCTradeofficial</a> Twitter: <a href="https://twitter.com/MEXC_Global">https://twitter.com/MEXC_Global</a> <a href="https://twitter.com/MEXC_Fans">https://twitter.com/MEXC_Fans</a> Facebook: <a href="https://www.facebook.com/mexcglobal">https://www.facebook.com/mexcglobal</a> Discord: <a href="https://discord.gg/zu5drS8">https://discord.gg/zu5drS8</a> Instagram: <a href="https://www.instagram.com/mexcglobal/">https://www.instagram.com/mexcglobal/</a> Refer a friend to enjoy a high rebate, create your personalized invitation link today: <a href="https://www.mexc.com/invite">https://www.mexc.com/invite</a> Enjoy trading on MEXC.MEXC Team2021-07-06

Law Enforcement Guidelines

2 Juli 2021

#FAQ

These operational guidelines are for law enforcement officials seeking MEXC user information. Please note that these guidelines may change at any time.Before requesting for user information, you have to be approved an access to MEXC Law Enforcement Online Request System (the “LEORS”), each request for access is generally reviewed within 3 business days. It may take more than 3 days for certain cases depending on the complexity of such cases. Request for User InformationAuthorized law enforcement may send a request for user information through the LEORS following a request for access has been approved.A request for user information must comply with applicable laws, a warrant, court order, or its local equivalent, is required to compel the disclosure of user information.In certain cases, we may require more information to ensure that the release of information is lawful.Please note that unless specified in any formal legal request (such as a warrant or a court order), we may notify the relevant user of the request before disclosure of any personal data. Information PreservationWe will take steps to preserve user information in connection with official criminal investigations for 90 days upon our receipt of a formal legal request. If an extension for the preservation period is needed, you may submit formal preservation extension requests through LEORS System. NotesAcceptance of law enforcement requests through LEORS is for convenience and does not waive any objections, including lack of jurisdiction or improper service.We will not review or respond to request sent by non-law enforcement officials thorough LEORS.