Detailed Impact of Service Suspension on Products for Existing Indian Users

Effective February 28, 2026, 00:00 (IST), certain products and services accessed from India addresses will be temporarily suspended as MEXC works toward completing the registration process with the Financial Intelligence Unit—India (FIU-IND).

Affected Products and Services
During the suspension, all user accounts remain active and secure. Transactional and operational services, including trading and deposits, will be unavailable until further notice.

Full details are as follows:

CategoryAffected Products Impact (Based on IST Time Zone)
AccountCrypto DepositsOn-chain deposits will be unavailable from Feb 28, 2026
Transfer - Transfers to other MEXC accounts will be unavailable from Feb 28, 2026.
- Intra-account transfers, for instance, transfers between Spot and Futures accounts, remain unaffected.
FiatOn-/Off-RampINR deposits and withdrawals will be unavailable from Feb 28, 2026
P2P Trading - INR will be delisted from P2P on Feb 27, 2026; All active ads posted by India users will also be removed.
- P2P trading will be unavailable from Feb 28, 2026.
- Existing orders and appeals opened before Feb 27, 2026 remain supported until resolution.
- For more information, please refer to this announcement.
Buy Crypto Not available from Feb 28, 2026
Spot Convert - Convert (Instant and Limit) will be unavailable from Feb 28, 2026.
- All open Limit Convert orders will be canceled.
DCA- DCA plans will be unavailable from Feb 28, 2026.
- Existing active plans will be terminated on Feb 28, 2026.
Airdrop+Not available from Jan 15, 2026
LaunchpadNot available from Jan 15, 2026
LaunchpoolNot available from Jan 15, 2026
Kickstarter Not available from Jan 15, 2026
Spot Trading - Spot trading will be unavailable from Feb 28, 2026.
- All open orders will be canceled.
Pre-Market Trading - Pre-market trading will be unavailable from Feb 28, 2026.
- All pending (unmatched) orders will be canceled.
- Matched orders will continue to settle as scheduled. Users should ensure sufficient funds are deposited before Feb 28 to support future settlements.
Futures Futures Trading (Stablecoin Margined and Coin-M) - Opening new positions will be unavailable from Feb 28, 2026
- Market rules, including funding rates and liquidation mechanisms, remain unchanged. Existing positions will continue to accrue funding fees. Users are strongly advised to complete any necessary risk management actions before Feb 28, 2026.
- All open orders (except TP/SL) will be canceled.
- Positions will not be force-closed solely due to service suspension.
Copy Trade For Traders:
- Opening new positions will be unavailable from Feb 28, 2026.
- Trader applications for India users will close on Feb 28, 2026.
- Traders from India will be hidden from the Copy Trade page from Feb 28, 2026. While they can retain their Trader status and history, no new Followers will be accepted.
- Traders will continue to receive profit sharing from existing Followers with active positions.

For Followers:
- Opening new positions will be unavailable starting Feb 28, 2026.
- Followers will be unable to follow new Traders or copy new positions starting Feb 28, 2026. They can continue to manage or close their existing copy trading positions but are strongly encouraged to do so before Feb 28, 2026.
- Existing profit-sharing arrangements remain unaffected.
Stock Futures - Stock Futures will be unavailable from Feb 28, 2026.
- Users are strongly advised to close positions before the market close on Feb 27, 2026, to avoid potential gap risk when the market reopens.
Prediction Futures - Prediction Futures will be unavailable from Feb 28, 2026.
- Orders placed before Feb 28, 2026 remain valid, and will settle based on product rules. Settlement and payouts will proceed normally.
Grid Bot - Bot trading will be unavailable from Feb 28, 2026.
- Pending orders will be canceled.
- Active bots will continue running until being liquidated or terminated by users. Users are strongly encouraged to terminate their bots before Feb 28, 2026.
- Upon bot termination, funds are automatically transferred to the Spot account.
Earn Flexible Savings - Auto-Earn will be disabled on Feb 28, 2026.
- Staked assets will be automatically redeemed on Feb 28, 2026.
Fixed Savings - New stakings will be unavailable from Feb 28, 2026.
- Existing staked orders will continue to accrue interest until maturity, and interest will be distributed upon maturity based on product rules.
- Legacy Fixed Savings orders, i.e., Fixed Savings orders placed before Sep 23, 2025, will be automatically redeemed on Feb 28, 2026.
Hold and Earn- Auto and manual enrollments will be disabled from Feb 28, 2026.
- Active plans will be automatically unenrolled from Feb 28, 2026.
Futures Earn- Auto and manual enrollments will be disabled from Feb 28, 2026.
- Active plans will be automatically unenrolled from Feb 28, 2026.
On-Chain Earn- New staking will be unavailable from Feb 28, 2026.
- MXSOL-to-SOL redemptions remain available.
Mint USDE- Minting and redemption of USDE will be unavailable from Feb 28, 2026.
Loans Loans - New borrowings will be unavailable from Feb 28, 2026.
- Existing loan orders are not affected. Repayment schedules and terms will proceed as previously agreed.
DEX+DEX+Not available from Feb 28, 2026
Events & RewardsPlatform EventsNot available from Jan 15, 2026
Rewards Hub - New user tasks are not available from Jan 15, 2026.
- Unclaimed rewards are forfeited.
Voucher Center- Voucher Center will be unavailable from Feb 28, 2026.
- Vouchers not claimed by this date will be forfeited.
- Vouchers already claimed will remain valid until their specific expiration dates.
- For Futures positions opened using any form of bonuses or position airdrops, please check the expiration date closely to prevent potential liquidation due to insufficient margin once the voucher expires.
ProgramReferral Not available from Jan 15, 2026
Affiliate - Not available from Jan 15, 2026.
- Please contact the respective account managers for details.

Important Notes
• No positions will be force-closed solely due to this suspension.
• Market-driven liquidation rules remain unchanged.
• Users with exposure to Stock Futures should manage positions proactively before the final trading session prior to suspension.
• Interest and settlement for ongoing or valid Earn and Prediction Futures orders will continue as scheduled.

Recommended Actions
Before and during the suspension period, we recommend that users:
• Review and manage open positions.
• Withdraw assets to avoid inconvenience.
• Monitor settlement timelines for Earn and derivative products.
• Monitor and manage loans to avoid inconvenience.


This suspension is necessary to ensure full compliance with Indian regulatory requirements. We are actively working to complete our registration with FIU-IND and will communicate updates regarding service resumption through official channels.

We appreciate your patience and understanding during this transition.
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