Dear MEXCers,
To improve product experience, MEXC will conduct the spot system upgrade with the following arrangements:
Upgrade Time:
- 2024-02-04 01:00 - 2024-02-04 01:30 (UTC)
Scope of Impact:
- The search for spot statements and the export of transaction history may not be available;
- The inner asset transfers and the search for its transfer history may not be available;
- The asset transfers between sub-accounts and parent accounts, and the search for its transfer history may not be available;
- The MEXC Transfer (that is, conduct speedy transfers to other MEXC users using email, mobile number, or UID) and the search for its transfer history may not be available;
- The impact duration is generally less than two minutes. If such issues occur, you may try again after two minutes.
Please note：
- Please rest assured that all users' assets are safe during the upgrade;
- Please make financial arrangements in advance to avoid any risks caused by market fluctuations during the upgrade；
- The upgrade duration is based on our best estimates and may vary；
- If the market fluctuates greatly before the upgrade, the platform will postpone the upgrade based on the market situation and release an announcement to inform users in advance;
- All affected services will resume normal after the upgrade is completed, which will be announced separately.
We apologize for any inconvenience this may cause. If you have any questions, please get in touch with online customer service. Thank you for your support!
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The MEXC Team
1 February 2024
