Dear MEXCers,
To improve product experience, MEXC will conduct the database upgrade with the following arrangements:
Upgrade Time:
- 2023-12-15 23:30 - 2023-12-16 00:00 (UTC)
Scope of Impact:
Scope of Impact | Notice |
Users are unable to deposit & withdraw assets | The impact duration is generally less than 10 minutes. If such issues occur, you may try again after 10 minutes. |
Users are unable to transfer assets | The impact duration is generally less than two minutes. If such issues occur, you may try again after two minutes. |
Users are unable to participate in Savings events | |
Users are unable to convert small balances to MX | |
Users are unable to send Red Envelope | |
Users are unable to use OTC function | |
Users are unable to sell assets with P2P | |
Users are unable to submit primary KYC verification | |
Affiliates are unable to withdraw commissions to MEXC spot accounts |
Please note：
- Please rest assured that all users' assets are safe during the upgrade;
- Please make financial arrangements in advance to avoid any risks caused by market fluctuations during the upgrade；
- The upgrade duration is based on our best estimates and may vary；
- If the market fluctuates greatly before the upgrade, the platform will postpone the upgrade based on the market situation and release an announcement to inform users in advance;
- All affected services will resume normally after the upgrade is completed, which will be announced separately.
We apologize for any inconvenience this may cause. If you have any questions, please get in touch with online customer service.
Thanks for your support!
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Enjoy trading on MEXC.
The MEXC Team
12 December 2023
