INSTANDA and Process Factory Enter a Collaboration With the Ambition to Empower Nordic Insurers and MGAs to Innovate Faster

Denmark has long been recognised as one of Europe’s most forward-thinking insurance markets, combining a culture of innovation with a commitment to efficiency and customer experience. Building on this reputation, global no-code InsurTech INSTANDA has partnered with Copenhagen-based consultancy Process Factory. This collaboration brings together global technology leadership and local expertise to help Danish insurers and MGAs accelerate their digital ambitions.

By uniting INSTANDA’s cloud-native, no-code policy administration and distribution platform with Process Factory’s deep understanding of Danish insurance operations and integration delivery, the collaboration will enable insurers to design, launch, and scale digital products faster than ever before — increasing agility, reducing complexity, and unlocking new opportunities for growth. 

Combining local expertise with global capability

Founded in Denmark, Process Factory is highly regarded as a trusted partner for Nordic insurers and MGAs seeking to modernise their processes and systems. Through this partnership, the Nordic market will benefit from Process Factory’s local knowledge and CONNECTOR PLUS, its proven SaaS Integration Platform that streamlines core insurance processes, combined with INSTANDA’s highly configurable policy administration platform. This will enable Nordic insurers and MGAs to move from idea to live product in weeks, not years.

Susanne Møllegaard, CEO of Process Factory, said: “Our collaboration with INSTANDA represents a powerful step forward not only for our clients, but for the wider Nordic insurance industry. The region has a strong tradition of innovation, yet legacy systems and complex processes can still slow down the launch of new propositions. By bringing together Process Factory’s local expertise and CONNECTOR PLUS framework — which simplifies and accelerates system integration — with INSTANDA’s agile, no-code technology, we can empower Nordic insurers and MGAs to bring ideas to market faster, smarter, and with greater flexibility.” 

Innovation at Nordic speed

INSTANDA is designed to meet the needs of modern insurers and MGAs seeking exceptional speed, agility, and scalability — delivering digital, multi-lingual, and multi-currency policy administration that powers growth across markets. With no-code configuration, zero-cost upgrades, and an open integration framework, Nordic insurers and MGAs can rapidly build digital propositions, adapt to market changes, deliver standout customer experiences, and improve operational efficiency — without heavy development or vendor lock-in.

Jonathan Rusby, Sales Director for EMEA at INSTANDA, commented: “Partnering with Process Factory is an exciting milestone in our Nordic journey. They bring deep understanding of the market and a proven track record in guiding insurers and MGAs through transformation. Together, we’ll deliver the speed, flexibility, and scalability that define the future of insurance in the Nordics.”

Supporting long-term transformation

INSTANDA and Process Factory will collaborate to deliver end-to-end transformation projects — from concept design to implementation and continuous optimisation. The partnership will also support future initiatives in product innovation, process automation, and enhanced customer experiences, helping Nordic insurers and MGAs across Denmark, Sweden, Norway, and Finland accelerate their digital strategies and strengthen market competitiveness.

“The Nordics continue to lead Europe in digital insurance innovation,” added Rusby. “By partnering with Process Factory, we’re combining local expertise with global strength — helping Nordic insurers and MGAs build a more agile, efficient, and sustainable future.”

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