Customers Bank Named to American Banker’s Best Places to Work in Financial Technology

Customers Bank , announced that it has been named to American Banker’s “Best Places to Work in Financial Technology.” The recognition reflects Customers Bank’s commitment to building a workplace where innovation and talent thrive side by side.

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This annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. Companies recognized on this year’s list operate in and serve companies and consumers in a wide range of financial services including banking and mortgages, insurance, payments and financial advisory.

Customers Bank is one of the leading technology-forward commercial banks in the country. The bank operationalizes artificial intelligence (AI) across lending, deposits, and payments. Today, 75% of Customers Bank team members hold AI licenses, and the Bank’s proprietary instant payments platform, cubiX, processed approximately $500 billion in transaction activity in Q1 2026.

“Every day our team powers Customers Bank’s continued success,” said Sam Sidhu, CEO and President of Customers Bank. “Inclusion on American Banker’s Best Places to Work in Financial Technology list is a reflection of the environment we have built together – one where innovation is expected, growth is supported, and the work we do every day genuinely matters. I could not be prouder of our team.”

“Each year, the Best Places to Work in Financial Technology offers a glimpse into the workplace practices of fintechs whose employees rate them highly,” said Penny Crosman, Executive Editor of Technology at American Banker. “This year, employees appear to value remote work, schedule flexibility and autonomy above all else, at a time when many traditional financial firms are enforcing strict return-to-work policies.”

Companies are considered for the award based on a rigorous two-part evaluation: an assessment of each company’s workplace policies, practices, philosophy, systems, and demographics, followed by an anonymous employee survey measuring the overall employee experience. The combined scores determine the final rankings. The Best Places to Work in Financial Technology program was created in 2017 and is a project of American Banker/Arizent and Best Companies Group.

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