Neobank Kontigo Hit by $340K USDC Hack, Promises Full Customer Refunds

TLDR:

• Breach drains $340K in USDC as Kontigo vows refunds and rapid recovery
• Neobank isolates systems, restores services, and reinforces security
• Over 1,000 users impacted with phased remediation and account support
• Incident heightens scrutiny of stablecoin apps and platform safeguards
• Kontigo commits to stability, partnering on long-term protection for users

Kontigo reported a major breach that drained more than $340,000 in USDC and affected over 1,000 users. The firm confirmed the incident and began a structured response while stressing that all losses will be reimbursed. The breach disrupted services across the platform, yet the company moved to restore operations and protect remaining USDC reserves.

Kontigo Responds to Security Breach

Kontigo identified unauthorized access to its systems and launched an immediate internal investigation, and the team worked to contain the intrusion. The neobank isolated compromised components and deployed enhanced monitoring tools, and this helped limit further USDC exposure. The firm also began verifying affected accounts and started preparing refunds as part of its established security program.

The company stated that its remediation plan includes direct support for each impacted customer, and it aims to resolve cases quickly. Kontigo continued restoring services in phases and strengthened protections across its infrastructure and this approach ensured safer handling of USDC transactions. The platform also monitored user reports that surfaced online and checked if these matched the timeline of the incident.

Kontigo’s chief executive confirmed that the breach also affected internal accounts, and the team tracked relevant digital traces. The company signaled that it had identified the individuals behind the intrusion and said that consequences would follow, and this message targeted user concerns about accountability. Kontigo further reminded customers to avoid sharing personal data, and it warned that scammers often exploit ongoing incidents.

USDC Losses Highlight Operational Risks

The breach intensified scrutiny around platforms offering stablecoin services, and many users questioned the safety of holding USDC in app-based wallets. Kontigo’s USDC accounts gave customers access to savings, payments, and card services, and these features attracted a fast-growing user base. The hack raised concerns about system reliability, and it underscored the pressure on fintech firms to maintain strong security.

Other platforms experienced similar issues in recent weeks, and these incidents created wider uncertainty about digital asset tools. Trust Wallet witnessed an exploit targeting its browser extension, and reported losses climbed past several million dollars. Security groups also detected phishing campaigns targeting seed phrases, and these campaigns attempted to compromise MetaMask accounts.

The situation placed neobanks under greater scrutiny, and analysts noted that stablecoin platforms must strengthen safeguards. Kontigo said it would continue refining its security model, and its team emphasized long-term stability for USDC users. The company reaffirmed that all affected customers would receive full compensation, and this commitment aimed to restore confidence.

Kontigo Seeks to Rebuild Confidence

Kontigo expanded rapidly since its 2023 launch, and the platform reached significant transaction volumes across Latin America and the United States. The company positioned USDC as a core feature for savings and payments, and it introduced debit and credit products tied to the stablecoin. Its recent funding round valued the firm at $100 million, and leadership planned broader service growth.

However, operational challenges emerged after a major U.S. bank froze related accounts, and this created short-term disruptions. The platform accessed banking rails through a third-party provider, and regulatory expectations affected its available pathways. Kontigo said it would maintain compliance requirements, and it continued scaling services for cross-border USDC transactions.

The hack now pressures the neobank to reassure users, and it must demonstrate strong recovery measures. Kontigo promised to refund all USDC losses fully, and it highlighted ongoing collaboration with cybersecurity partners. The company stated that its mission remains unchanged, and it said the platform will continue offering stable and accessible financial tools.

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