FPT Software Positioned as a Leader in IDC MarketScape Report for AI-Enabled Front Office Conversational AI Software in Asia-Pacific

HANOI, Vietnam–(BUSINESS WIRE)–#AI–FPT Software, the global IT services subsidiary of FPT Corporation (FPT), is positioned as a Leader in the IDC MarketScape: Asia/Pacific AI-Enabled Front Office Conversational AI Software 2025 Vendor Assessment (doc # AP52998625e, November 2025).

The IDC MarketScape evaluates 17 vendors in the Asia/Pacific region based on two major criteria: capability and strategy. Key factors include functionality, innovation in conversational AI, long-term vision, infrastructure scalability, and customer experience.

According to the report, “FPT Software offers IvyHub for front office conversational AI, a one-stop shop and unified platform for agentic AI that features a low-code/no-code interface to create custom AI models and manage multiagent processes. IvyChat, a key product within IvyHub, provides comprehensive AI-powered conversational solutions for enterprises, including chatbots, virtual assistants, and voice agents. FPT Software is headquartered in Hanoi, Vietnam.”

The IDC MarketScape recognized FPT Software for the following strengths:

• End-to-end offering. By catering to the entire technology stack, from physical infrastructure to private cloud offerings and AI applications, FPT Software leverages NVIDIA’s high-performance computing stack to offer end-to-end AI solutioning by optimizing model training, inference, and deployment across private cloud and on-premises environments. This integration enables realtime responsiveness and efficient resource utilization, which is critical for enterprise-grade AI applications; and the achievement of full-stack intelligence with speed and precision.
• Continuous improvement. With a regular product update and improvement release schedule, FPT Software is able to make changes as required to meet changing market conditions.

“As a global AI system integrator, we are committed to driving next-level business transformation through our AI-first approach. From IvyChat to our comprehensive FleziPT platform, we are empowering enterprises worldwide with the speed, flexibility, and scalability they need,” said Dr. Phong Nguyen, FPT Software VP and Chief AI Officer, FPT Corporation. “In today’s highly competitive landscape, we will leverage our strengths in end-to-end offerings and continuous improvement to expand our partner ecosystem and enable our clients to unlock new levels of productivity and customer experience.”

FPT’s AI Factories in Vietnam and Japan, powered by NVIDIA GPUs, are recognized among the world’s top 40 fastest supercomputers according to the latest TOP500 Global supercomputer ranking. These facilities provide the backbone for FPT’s AI research, development, and large-scale deployments. To further accelerate AI innovation and adoption, FPT aims to train 500,000 people in AI skills, bring AI services to at least half of Vietnam’s population, and deliver AI solutions to 300 million people worldwide by 2030.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About FPT Corporation

FPT Corporation (FPT) is a globally leading technology and IT services provider headquartered in Vietnam and operates in three core sectors: Technology, Telecommunications, and Education. Over more than three decades, FPT has consistently delivered impactful solutions to millions of individuals and tens of thousands of organizations worldwide. As an AI-first company, FPT is committed to elevating Vietnam’s position on the global tech map and delivering world-class AI-enabled solutions for global enterprises. FPT focuses on three critical transformations: Digital Transformation, Intelligence Transformation, and Green Transformation. In 2024, FPT reported a total revenue of USD 2.47 billion and a workforce of over 54,000 employees across its core businesses. For more information about FPT’s global IT services, please visit https://fptsoftware.com.

Contacts

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Mai Duong (Ms.)

FPT Corporation

FPT Software PR Manager

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