Intact Technology Named 2026 ServiceNow U.S. Federal Partner of the Year and Worldwide AI Customer Value Partner of the Year

RESTON, Va.–(BUSINESS WIRE)–Intact Technology, an Elite ServiceNow Partner focused on large-scale Federal and highly regulated enterprise environments, today announced it has been named both U.S. Federal Government Partner of the Year – Americas and AI Customer Value Partner of the Year – Worldwide in the 2026 ServiceNow Partner Awards.

The dual recognition underscores Intact’s leadership in delivering complex, mission-critical ServiceNow programs across the Federal Government while pioneering scalable AI-driven transformation strategies that generate measurable operational impact.

The U.S. Federal Government Partner of the Year award recognizes Intact’s execution excellence across some of the most demanding civilian and defense environments, where modernization must balance security, compliance, and mission continuity.

The AI Customer Value Partner of the Year – Worldwide award recognizes Intact’s ability to translate AI strategy into operational outcomes. Over the past year, Intact developed and deployed AI-enabled ServiceNow solutions that accelerated platform adoption, streamlined service delivery, reduced manual workload, and produced significant return on investment for large Federal agencies.

By focusing on implementations that are designed to capture the full spectrum of AI-capabilities across the platform, while adhering to ServiceNow best practices and out-of-box platform architecture, Intact has enabled agencies to rapidly realize significant value from their investments without introducing technical debt or long-term platform risk. This disciplined delivery model has enabled highly regulated customers to adapt quickly to evolving policy, budget, and mission demands while advancing enterprise AI adoption responsibly.

“Our partners are essential to how ServiceNow wins, and Intact is a great example of what makes our partner ecosystem so vibrant,” said Michael Park, Senior Vice President, Global Partnerships and Channels at ServiceNow. “Customers today are looking for the fastest path from AI ambition to real business results, and that doesn’t happen without partners who can turn platform potential into measurable outcomes. We’re proud to recognize Intact for the role they play in helping customers move from adoption to action and realize the full value of ServiceNow’s AI platform.”

“It is incredibly humbling to be recognized as the ServiceNow Federal Partner of the Year and Worldwide AI Customer Value Partner of the Year,” said Jesse White, CEO, Intact. “These awards are a testament to the incredible work of our team and our unwavering commitment to our partnership with ServiceNow to help government agencies accelerate transformation with critical AI capabilities.”

The ServiceNow 2026 Partner Awards recognize organizations across global categories based on customer impact, innovation, growth, and ecosystem leadership.

About Intact

Intact is a mid-sized, Elite ServiceNow Partner specializing in large-scale Public Sector and highly regulated enterprises, where execution is difficult and success is mission critical. Our implementation approach prioritizes tangible, rapid wins for our customers with an AI-enabled and adoption-focused framework.

Copyright © 2026 Intact Technology, Inc. All rights reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Contacts

Samantha Bradshaw
Senior Manager, Marketing & Communications
Intact Technology, Inc.
[email protected]

Corrine Luthy
Brand & Content Lead
Intact Technology, Inc.
[email protected]