Kinective Enhances eSignature Capabilities, Unites Signing, Core Operations and Business Intelligence

Kinective, the first company to deliver an enterprise platform built for intelligent banking, announced three significant enhancements to its industry-leading eSignature platform purpose-built for financial institutions. The new capabilities include SignPlus Gateway, a breakthrough connectivity solution that creates a frictionless bridge between signing and core operations. Additionally, Kinective Sign and SignPlus now feature a Business Intelligence (BI) dashboard that provides new visibility into signing operations as well as an enhanced Fiserv DNA integration.

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SignPlus Gateway: Simplifying Transaction Updates Within the Core Banking Ecosystem

While eSignatures have modernized the front-end customer experience, back-office processes often remain disconnected, requiring staff to toggle between systems and manually re-key data into core banking platforms. SignPlus Gateway eliminates this operational friction by streamlining the entire post-signature workflow—from core validation to data updates to document archival.

Service requests such as “address changes” now flow through staff review and approval, then automatically update within the core and are archived within seconds. The solution maintains appropriate checks and balances while eliminating manual handoffs, reducing processing errors and simplifying compliance through enhanced operational audit trails.

“The front office went digital years ago, but for most institutions, the back office is still running on manual handoffs and memory,” said Stephen Baker, CEO of Kinective. “SignPlus Gateway changes that. Staff no longer need to toggle between screens or re-key information—signed data flows directly into the core, allowing them to complete transactions instantly without frustration or errors. That’s what intelligent banking looks like in practice: the front and back office finally working as one.”

Business Intelligence Dashboard: Real-Time View of eSignature Activity

Built on Kinective’s data intelligence capabilities, the Kinective Sign BI dashboard provides Sign and SignPlus clients with a unified view of signing activity across their enterprise. Staff can now monitor session statuses, track in-person versus remote signing patterns, analyze channel usage trends and surface actionable KPIs that identify optimization opportunities.

The dashboard transforms eSignature activity into a source of operational intelligence, revealing patterns that help institutions understand exactly where documents stall, why service requests get delayed and what’s driving processing errors, turning everyday transactions into operational insights that form the foundation of intelligent banking.

Fiserv DNA Integration: Seamlessly Embed eSignatures Within Existing Transaction Workflows

Kinective Sign and SignPlus now offer a deeper integrated experience for Fiserv DNA users, simplifying the origination of eSignature transactions, eliminating the need for manual set-up or document tagging, and fully automating the archival process within an institution’s imaging solution. The new integration supports DNA Standard users , with support for DNA UX coming later this year.

“Enabling intelligent banking requires a set of operational capabilities that either exist inside your institution or don’t. With the latest Sign and SignPlus enhancements, we’re offering real solutions to the financial institutions ready to embrace true connectivity and data activation,” Baker added.