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Help & FAQ

<div style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-size:15px"><p style="font-size:15px;margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bolder">Dear MEXCers,</strong></p><p style="font-size:15px;margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">MEXC completed the <a href="https://www.mexc.com/announcements/article/17827791516093" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">system upgrade</a> <strong id="docs-internal-guid-92541393-7fff-17b3-46ba-5bf5db103052" style="font-weight:normal;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 0 , 0 , 0 );background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline">scheduled for May 21, 2024 (UTC)</span></strong>. </p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-size:15px"><strong>Please note:</strong></p><ul class="list-bullet1" style="font-size:15px;margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li class="ace-line ace-line old-record-id-VMmedJ5NDoDsOgx08iAueizxsXe" style="list-style:inherit;text-align:left"><div><div>There is a slight chance that the website <a href="https://mexc.com/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">mexc.com</a> may be inaccessible within 30 minutes after the upgrade is completed. If you encounter this situation, please switch to <a href="http://mexc.in/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">mexc.in</a> for access.</div></div></li></ul><span style="font-size:15px">Thanks for your support!</span><br /><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><div><div class="ace-line ace-line old-record-id-U3k6dxdeuoH8fox3iPbuQvSmsmf"><p><br /></p><div class="ace-line ace-line old-record-id-TwrsdmOEfoj3i6xEPXyuJ7FZsiC" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Enjoy trading on MEXC.</div><div class="ace-line ace-line old-record-id-UWxYdyiJMoTaZox0mWiuwlfFsVf" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">The MEXC Team</div><div class="ace-line ace-line old-record-id-W8SJd49OKoB6OlxBgUhuUmbLsDp" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">21 May 2024</div></div></div></div></div></div><div class="ant-divider ant-divider-horizontal _articleId__divider-community__zAQ5t" style="margin:32px 0px 24px;padding:0px;list-style:none;border-color:!important;width:732px;min-width:100%;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></div><div class="signature-template_wrapper-community__Qww_w" style="width:732px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br class="Apple-interchange-newline" /></div>

Futures

Spot

MEXC Completes the System Upgrade (May 21)

<div><div><strong style="font-weight:bolder">Looking for the fastest way to get MEXC updates? Join our </strong><a target="_blank" href="https://t.me/MEXC_OfficialAnnouncements" rel="noopener noreferrer"><strong style="font-weight:bolder">Announcement Telegram</strong></a><strong style="font-weight:bolder"> today!</strong></div><div> </div><div><strong style="font-weight:bolder">MEXC Platform: </strong><a target="_blank" href="https://www.mexc.com/download" rel="noopener noreferrer">Download App</a> | <a target="_blank" href="https://www.mexc.com/zero-fee" rel="noopener noreferrer">Trade with 0 Fees</a> | <a target="_blank" href="https://www.mexc.com/buy-crypto" rel="noopener noreferrer">Buy USDT Instantly</a></div><div><strong style="font-weight:bolder">Join MEXC Community:</strong> <a target="_blank" href="https://x.com/MEXC_Official" rel="noopener noreferrer">X (Twitter)</a> | <a target="_blank" href="https://t.me/MEXCEnglish" rel="noopener noreferrer">Telegram</a> | <a target="_blank" href="https://discord.com/invite/sHj2NrKacq" rel="noopener noreferrer">Discord</a></div><div><strong style="font-weight:bolder">Support:</strong> <a target="_blank" href="https://www.mexc.com/support" rel="noopener noreferrer">Help Center</a> | <a target="_blank" href="https://www.mexc.com/terms" rel="noopener noreferrer">Terms of Service</a></div><div><div><strong style="font-weight:bolder">Account Verification: </strong><a target="_blank" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" rel="noopener noreferrer">Understanding KYC</a> | <a target="_blank" href="https://www.mexc.com/learn/article/does-mexc-require-kyc-complete-guide-to-mexc-kyc-verification/1" rel="noopener noreferrer">How to KYC</a></div></div></div>

MEXC Completes the System Upgrade (May 21)

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