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Help & FAQ

<div style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-size:15px"><div class="ace-line ace-line old-record-id-FV1KdUDqhos81GxvGHGuKuDBs8M" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bolder">Dear MEXCers,</strong></div><div class="ace-line ace-line old-record-id-I0nQd5gExoTua0xZxyxuGCGQsge" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-size:15px"><span style="font-size:15px">MEXC has completed the renaming of AI-X (X)</span><span style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-size:15px"><span style="font-size:15px"> to AI-X (X1). </span><strong>Deposits, withdrawals, and trading for X1 will open at 2024-10-23 13:00 (UTC).</strong></span><br /></div><p><br /></p><div class="ace-line ace-line old-record-id-RS4yd36lRoV7G2xAIR5uWxshsWc" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Learn more:</div><ul class="list-bullet1" style="font-size:15px;margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li class="ace-line ace-line old-record-id-CTHLdMPUGoqFfCx3U5quVB6WsXg" style="list-style:inherit;text-align:left"><div><a href="https://www.mexc.com/announcements/article/17827791519210" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">MEXC Will Rename AI-X (X) to AI-X (X1)</a></div></li></ul><div class="ace-line ace-line old-record-id-V6ZIdCZFCoEHznx6k4FuYlJrspd" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Thank you for your support!</div><p style="font-size:15px;margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></p><div class="ace-line ace-line old-record-id-TwrsdmOEfoj3i6xEPXyuJ7FZsiC" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Enjoy trading on MEXC.</div><div class="ace-line ace-line old-record-id-UWxYdyiJMoTaZox0mWiuwlfFsVf" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">The MEXC Team</div><div class="ace-line ace-line old-record-id-W8SJd49OKoB6OlxBgUhuUmbLsDp" style="font-size:15px;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">October 23, 2024</div></div>

Deposits & Withdrawals

Resumption of Deposits, Withdrawals and Trading for AI-X (X1)

<div><div><strong style="font-weight:bolder">Looking for the fastest way to get MEXC updates? Join our </strong><a target="_blank" href="https://t.me/MEXC_OfficialAnnouncements" rel="noopener noreferrer"><strong style="font-weight:bolder">Announcement Telegram</strong></a><strong style="font-weight:bolder"> today!</strong></div><div> </div><div><strong style="font-weight:bolder">MEXC Platform: </strong><a target="_blank" href="https://www.mexc.com/download" rel="noopener noreferrer">Download App</a> | <a target="_blank" href="https://www.mexc.com/zero-fee" rel="noopener noreferrer">Trade with 0 Fees</a> | <a target="_blank" href="https://www.mexc.com/buy-crypto" rel="noopener noreferrer">Buy USDT Instantly</a></div><div><strong style="font-weight:bolder">Join MEXC Community:</strong> <a target="_blank" href="https://x.com/MEXC_Official" rel="noopener noreferrer">X (Twitter)</a> | <a target="_blank" href="https://t.me/MEXCEnglish" rel="noopener noreferrer">Telegram</a> | <a target="_blank" href="https://discord.com/invite/sHj2NrKacq" rel="noopener noreferrer">Discord</a></div><div><strong style="font-weight:bolder">Support:</strong> <a target="_blank" href="https://www.mexc.com/support" rel="noopener noreferrer">Help Center</a> | <a target="_blank" href="https://www.mexc.com/terms" rel="noopener noreferrer">Terms of Service</a></div><div><div><strong style="font-weight:bolder">Account Verification: </strong><a target="_blank" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" rel="noopener noreferrer">Understanding KYC</a> | <a target="_blank" href="https://www.mexc.com/learn/article/does-mexc-require-kyc-complete-guide-to-mexc-kyc-verification/1" rel="noopener noreferrer">How to KYC</a></div></div></div>

Resumption of Deposits, Withdrawals and Trading for AI-X (X1)

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Suspension of PNIC Deposits and Withdrawals

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