MEXC On-Chain FAQ: Key Questions About On-Chain Trading
1. Introduction to On-Chain
1.1 What is On-Chain?
On-Chain is a blockchain-based token trading feature launched by MEXC. It allows users to discover and trade on-chain tokens directly within the MEXC platform, without connecting an external wallet. The feature integrates real-time market data, on-chain routing, and security screening to help users efficiently identify trading opportunities in trending and newly issued tokens across supported networks.
1.2 How is it different from Spot trading?
Spot trading includes tokens that are already listed on MEXC and executed through the platform's internal matching engine. On-Chain trading, by contrast, connects directly to blockchain liquidity sources. Prices are determined by on-chain liquidity conditions, third‑party pricing and routing services, and network status, rather than a centralized order book alone.
Please note that availability on On-Chain does not mean the token is listed on Spot, nor does it indicate any listing commitment.
1.3 Can beginners use On-Chain trading?
Yes. The feature is designed to reduce technical barriers by removing the need for wallet setup or manual DEX interaction. However, On-Chain tokens are typically more volatile and less liquid than listed assets. Beginners are advised to start with small amounts and fully understand the risks before trading.
2. Key Features of On-Chain
2.1 Is KYC required?
KYC is not required to access On-Chain trading.
Access to specific assets, regions, or trading features may be restricted due to regulatory compliance, local policies, account status, or internal risk parameters. On-chain trading availability is governed strictly by platform rules and real-time interface displays.
2.2 What order types are supported?
Currently, only market orders are supported.
This means trades are executed at the best available price in the market at the time of execution. Advanced order types such as limit orders, stop-loss or grid trading are not supported yet, but may be added in future updates.
3. On-Chain Trading Guide
3.1 Why can't I find a token?
A token may not appear due to several reasons, including incorrect contract input, unsupported network, insufficient liquidity, or the token not being indexed yet. In some cases, trading may also be restricted due to risk control policies or temporary data synchronization delays. For best results, users are advised to search using the full contract address.
3.2 Where can I view my assets?
Once the transaction is confirmed on-chain, assets will be automatically reflected in your account.
You can view them in:
- View your position details in the Assets section below the On-Chain trading page.
- Go to Wallets → On-Chain in MEXC to view all your on-chain trading assets.
3.3 Can On-Chain assets be transferred to a Spot account?
No. On-Chain assets are currently not transferable to Spot accounts. They can only be managed and traded within the On-Chain trading environment.
4. On-Chain Trading Mechanism
4.1 Est Receivable vs Min Receivable
Expected Receive refers to the estimated amount you may receive based on current pricing, liquidity, and routing conditions.
Minimum Receive defines the lowest acceptable output for the order. If execution falls below this threshold, the order may fail. This mechanism helps reduce unexpected losses caused by slippage during volatile market conditions.
4.2 What is slippage? What impact does high slippage have?
Slippage is the difference between the expected execution price and the actual filled price.
It is mainly caused by market volatility, low liquidity, or large order size. In fast-moving or illiquid markets, slippage can increase significantly. If slippage is set too low, your order may fail, and if it is set too high, you may experience a much larger price deviation than expected. Users should adjust slippage settings based on token liquidity and market conditions.
4.3 What are network fees?
Network fees refer to the cost required to process blockchain transactions (also known as gas fees). These fees are used to compensate blockchain networks for the computational resources needed to validate and record transactions. The actual fee may vary depending on the blockchain network, routing path, and current network congestion. Please review the estimated network fee and final quote carefully before confirming your transaction.
4.4 What fees are involved in On-Chain Trading?
Gas Fee: A fee paid to blockchain validators (e.g., on Ethereum, BNB Chain) to process and confirm transactions. It compensates the computational resources required for transaction execution and block confirmation.
Trading Fee: A flat fee of 1% per executed On-Chain transaction, charged on a per-order basis.
5. On-Chain Orders & Asset Tracking
5.1 Why is my order still processing?
On-Chain order execution depends on network conditions and gas fees. During periods of congestion or when routing paths are more complex, processing may take longer than usual. You can track real-time order status in the Orders section. If there is no update for an extended period, please contact customer support for assistance.
5.2 Why does the final received amount differ from the estimate?
The final execution result may differ from the initial estimate due to several factors, including price fluctuations, liquidity changes, slippage, network fees, routing adjustments, and potential token-specific transaction taxes. Before confirming an order, users are advised to carefully review key parameters such as Expected Receive, Minimum Receive, and Network Fee.
5.3 Will fees be refunded if an order fails?
If an order fails due to conditions such as excessive slippage, insufficient liquidity, failure to meet the minimum receive amount, or errors from third-party routing services (e.g., Jupiter, 1inch), the principal amount will be returned to your On-Chain account. However, blockchain network fees (Gas Fees) are non-refundable, as they are charged by the underlying blockchain network and not by MEXC.
6. Risk Disclosure & Safety Information
6.1 Does MEXC endorse On-Chain tokens?
No. The availability of a token on the On-Chain page does not represent any endorsement by MEXC.
It only indicates that the token may have available liquidity or routing paths. It does not reflect project quality, safety, or investment value.
Users should independently evaluate each project, including contract address, liquidity conditions, project background, and security risks.
6.2 Is On-Chain safe? How does the platform ensure a smooth user experience?
On-Chain includes multiple risk control mechanisms, such as token screening, liquidity monitoring, slippage protection, and minimum receive safeguards, to help reduce trading risks. However, risks inherent to on-chain assets—such as smart contract vulnerabilities, liquidity shortages, and market manipulation—cannot be fully eliminated.
6.3 What are the main risks of On-Chain trading?
On-Chain trading involves several key risks:
- Price volatility risk: Token prices may fluctuate sharply in a short period
- Liquidity risk: Low liquidity may result in failed orders or high slippage
- Smart contract risk: Potential vulnerabilities or malicious code in token contracts
- Project risk: Possibility of project failure or fraudulent activity
- Network risk: Congestion may cause delays or failed transactions
Users should only trade with funds they can afford to lose.
Risk Warning and Disclaimer
The content displayed on the On-Chain page is for informational purposes only and does not constitute investment, tax, legal, financial, accounting, or any other professional advice, nor does it constitute a recommendation to buy, sell, or hold any asset.
The listing or availability of a token on the On-chain page does not imply endorsement by MEXC, nor does it guarantee listing on MEXC Spot or Futures markets.
On-chain assets are subject to high volatility and may involve risks such as low liquidity, slippage, failed transactions, contract risks, inability to sell, project-related risks (including rug pull), trading taxes, network congestion, third-party service failure, and data delays. Users should fully understand the risks and trade at their own discretion.