# İtibari Para/P2P

Last updated: 10 April 2025 1. INTRODUCTION 1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates. 1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the MEXC P2P Service Agreement (the “Service Agreement”) and P2P Appeal Handling Rules (the “Appeal Rules”). 1.3 By participating in P2P transactions on MEXC.com and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.  2. CHANGES TO THE TERMS 2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the "Last Updated" date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.  3. DEFINITIONS “Merchant(s)” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval. “Merchant Services” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.  4. MERCHANT CONDUCT AND RESPONSIBILITY Always act honestly and professionally.Treat others fairly, with integrity, and respect.Ensure your advertisements, including price and quantity, are accurate before posting.Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.For exclusive Merchant Support, please get in touch with us via https://otc.mexc.com/control.  5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS 5.1 The name on your payment method must match the name used during identity verification on MEXC. 5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant's own risk. 5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies. 5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities. 5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions. 5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited. 5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications. 5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance. 5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence. 5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity. 5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.  6. MERCHANT DISQUALIFICATION 6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.Encouraging users to trade or communicate outside the MEXC platform.Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.Receiving excessive negative reviews, low ratings, or unresolved complaints from users.Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.Remaining inactive for extended periods or consistently maintaining low trading activity.Having a low order completion rate, frequent disputes, excessive complaints, or slow response times. 6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.  7. Merchant Penalties & Violations 7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:WarningTrading SuspensionAdvertisement SuspensionDisqualificationConfiscation of Security Deposits 7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.Types of ViolationBehaviorsConsequences1st Violation2nd(+) ViolationsBreach of Clauses 4 and 5 Failure to provide an effective payment method promptly, leading to an appealWarning DisqualificationMarked "Payment Completed" before actually making the paymentWarning DisqualificationUnresponsive to appeals (≥ 3 times per week)Ad Suspension Possible DisqualificationMaking payments from accounts that do not match the verified name on MEXC, leading to an appealTrading Suspension DisqualificationUse of unauthorized payment providers for transactionsDisqualification & P2P Trading SuspensionReceiving a large number of negative feedback from usersPossible Disqualification & P2P Trading Suspension Types of ViolationBehaviorConsequenceRisk Control Triggered The user's bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframeP2P Trading Suspension & Advertisement Suspension MEXC's risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigationDisqualification & Possible P2P Trading Ban MEXC's risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants' advertisements intentionallyDisqualification & Permanent P2P Trading Ban   

IMPORTANT NoticeDear MEXCer, It is with regret to inform you that GBP-related Fiat Services via Global Bank Transfer, distributed by MEXC Estonia OÜ, will no longer be available on and after 28 July 2023. While we are working with external partners to reinstate the service as soon as practicable, it is imperitive to inform you of the following: For any queries relating to transactions taken place on or before 27 July 2023, you may reach out to MEXC Online Customer Service team;On and after 28 July 2023, you should NOT initiate any transaction via GBP-related Global Bank Transfer Service, nor should you participate in any transaction(s) directed thereto. Any losses arising therefrom will NOT be attributable to MEXC and MEXC Estonia OÜ. We apologise for any inconvenience caused. Enjoy trading on MEXC.MEXC TeamJuly 2023

Dear MEXCer,MEXC will be performing scheduled maintenance for Fiat Services distributed by MEXC Estonia OÜ on 08 July 2023, from 7AM UTC+8 to 8AM UTC+8 to ensure a stable and seamless trading experience.Access to the Fiat Service will remain available throughout this maintenance period. However, certain functions may become temporarily inaccessible or restricted via the MEXC App and MEXC Official Website within the maintenance period. The scheduled maintenance is estimated to last 60 minutes and all Services will resume to their normal functionalities thereafter.Here are the scope of impacts for the Fiat ServicesBank Card and Bank Transfer related Services, including Card Payment for Cryptocurrency, Order Placement, Debit/Credit Card Linking, MEXC MasterCard application, MEXC MasterCard top-up, Global Bank Transfer related Service, etcOrder related Services, including completion of Fiat Orders, Order Inquiries, etc;Transfer of asset in between Fiat Wallet to other wallets, or vice versa. We appreciate your patience and understanding as we carry out this necessary maintenance. If you have any questions throughout this maintenance period, please feel free to reach out to MEXC Online Customer Service team [Live chat support]MEXC TeamJuly 2023   

Dear MEXCer, MEXC will be performing scheduled maintenance for P2P Services on 08 July 2023, from 7AM UTC+8 to 8AM UTC+8 to ensure a stable and seamless trading experience.Access to the P2P Service will remain available throughout this maintenance period. However, certain functions may become temporarily inaccessible or restricted via the MEXC App and MEXC Official Website within the maintenance period. The scheduled maintenance is estimated to last 60 minutes and all Services will resume to their normal functionalities thereafter.Here are the scope of impacts for the P2P ServicesAll P2P order-related actions, including but not limited to placing and cancelling orders, appealing orders, completion of P2P Orders, Order Inquiries, Ads placing and modifications, etc;Transfer of asset in between Fiat Wallet to other wallets, or vice versa.We appreciate your patience and understanding as we carry out this necessary maintenance. If you have any questions throughout this maintenance period, please feel free to reach out to MEXC Online Customer Service team [Live chat support] via https://www.mexc.com/  MEXC TeamJuly 2023      

IMPORTANT NoticeFiat Services (including some of the GBP-related Services) distributed by MEXC Estonia OÜ, might be temporarily suspended due to routine maintenance and upgrade. We will update you as soon as the Service is restored. Please stay alert for any Service update we may publish from time to time.Enjoy trading on MEXC.MEXC TeamJune 2023

MEXC P2P has added a comment feature for you to write feedback on your P2P trading experience. You can now leave comments on the P2P merchant you trade with to help other users select P2P ads! Here are the steps Rate your P2P trading experience by clicking on the “Good” or “Bad” icon after you have completed the P2P order. Next, leave your comment on the "Trading Remarks". Comment anonymously is supported! Lastly, click on “Submit” to leave your comment. You can also view comments from other users on the P2P merchant’s profile page. Your comments matter a lot! General rules applied for the P2P Comment featureYou can only leave one comment for each of the completed P2P orders based on your real trading experience with the P2P merchant you trade with.You are allowed to change your comment by entering your order history, choose the relevant P2P order and click on “Edit Comment” to update your P2P trading experience and comments.Currently, recall or delete comments are not supported once they are submitted. You can instead edit your previous comments on the relevant order page.Adding a comment after the completion of P2P trade is not compulsory. However, your comments will be helpful and valuable suggestions for the improvement of the P2P merchant you trade with as well as references for other users.Any P2P comment with malicious intention will be reviewed by the OTC Customer Services team and necessary action will be taken based on MEXC OTC team's absolute sole discretion. Buy USDT Instantly here: https://otc.mexc.com/Enjoy trading on MEXC.MEXC TeamMay 2023 

MEXC P2P has updated the security measures for release of tokens to protect the security of your assets.Starting from November 07, 2022, 18.00 PM (UTC+8), if you buy crypto via MEXC P2P, you will need to enter the verification code (either using Google Authenticator 2FA security code / SMS verification code / Email verification code) before releasing the tokens.Step 1: Once you’ve successfully received your payment from the buyer, click on the Payment Received. A message box will pop-out directing you to Confirm payment. You need to tick the box and be aware that "Checking [Confirm] without receiving payment from the buyer may lead to account risks."Step 2: Next, you'll be directed to another pop-out message box. Enter the six (6)-digit Google Authenticator 2FA security code that has to be accessed via your Google Authenticator App. Alternatively, you may choose "Switch to mobile verification".Note: Each 30 minutes, you (as a seller) are required to complete this Security Verification.Please make sure you've received the funds from the buyer before releasing your coins !Buy USDT Instantly here: https://otc.mexc.com/Enjoy trading on MEXC.MEXC TeamNovember 2022

Dear users, To reward the community members for their support, the Creo Engine team has decided to launch a Deposit and Trading Contest with 875,000 CREO to be won!   Activity Period: 2022-05-11 04:00 - 2022-05-14 15:00 (UTC)   Event I: Deposit to Win a Share of 175,000 CREO During the event period, users who deposit CREO with a net deposit of no less than 200 CREO could share a total of 50,000 CREO prize pool in proportion to net deposit amount;  users who deposit CREO with a net deposit of no less than 1,000 CREO could share a total of 125,000 CREO prize pool in proportion to net deposit amount;    Event II: Trade to Win a Share of 700,000 CREO1) Grand Prize Rules: During the event duration, users who achieve a minimum trading volume of 20,000 USDT can stand a chance to share 510,000 CREO. Users will be ranked according to their total trading volume, rewards distribution are as below: Rank Prize (CREO) Min. Trading Volume (USDT) 1st place 150,000 40,000 2nd place 100,000 30,000 3rd place 50,000 4-10th place 30,000 each 20,000 2) Participation Prize Rules: All CREO traders with a minimum trading volume of 300 USDT are eligible to share a 190,000 CREO prize pool. Prizes received by each user are proportional to the individual trading volume during the event.   Terms & Conditions:  Net Deposit = Deposit - Withdrawal; Valid Trading Volume = Buys + Sells. Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible for the rewards.Winner list and rewards will be announced and distributed within 11 working days after the event concludes. Users that ranked in the top 10 traders on CREO Trading Contest are not qualified for the Participation Prize. MEXC reserves the right to disqualify users that are deemed to be wash trading, illegally bulk registered accounts, as well as trades that display attributes of self-dealing or market manipulation. This event was initiated by the Creo Engine official team, and the rewards are provided by the project party. All participating users are deemed to participate voluntarily. This event does not constitute any investment advice. MEXC has the final interpretation right of this event.  For details of previous activities and project information, please refer to: [Initial Listing]MEXC will List Creo Engine (CREO) and Launch the "MX DeFi" Session   Risk Warning Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading, with no malicious intent. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets.   Find us on Telegram: https://t.me/MEXCEnglish MEXC ETF: https://t.me/MEXCETFCommunity MEXC Futures: https://t.me/MEXCFutures Twitter: https://twitter.com/MEXC_Global Facebook: https://www.facebook.com/mexcglobal Instagram: https://www.instagram.com/mexcglobal/ Medium: https://medium.com/mexcglobal Discord: https://discord.gg/agZNfksc2T   Buy USDT Instantly here: https://otc.mexc.com/   Create your own referral link today and start inviting friends to enjoy great rebates: https://www.mexc.com/invite   Enjoy trading on MEXC. The MEXC Team 10 May 2022

Dear users, In order to thank BLUC community members for their support, the Bluca team decided to launch a Trading Contest with 6,500,000 BLUC to be won! The details are as follows:    Event Period: 2022-04-28 12:00 - 2022-05-01 15:00 (UTC)    1) Grand Prize Rules: During the event duration, users who achieve a minimum trading volume of 10,000 USDT can stand a chance to share 4,750,000 BLUC. Users will be ranked according to their total trading volume, rewards distribution are as below:   Rank Prize (BLUC) Min. Trading Volume (USDT) 1st place 1,500,000 40,000 2nd place 1,000,000 30,000 3rd place 500,000 20,000 4-10th place 250,000 each 10,000   2) Participation Prize Rules: All BLUC traders with a minimum trading volume of 300 USDT are eligible to share a 1,750,000 BLUC prize pool. Prizes received by each user are proportional to the individual trading volume during the event. Terms & Conditions:  Valid Trading Volume = Buys + Sells. Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible for the rewards. Winner list and rewards will be announced and distributed within 7 working days after the event concludes. Users that ranked in the top 10 traders on BLUC Trading Contest are not qualified for the Participation Prize. MEXC reserves the right to disqualify users that are deemed to be wash trading, illegally bulk registered accounts, as well as trades that display attributes of self-dealing or market manipulation. This event was initiated by the BLUC official team, and the rewards are provided by the project party. All participating users are deemed to participate voluntarily. This event does not constitute any investment advice. MEXC has the final interpretation right of this event.    Find us on: Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish MEXC trading: https://t.me/MEXCTradeofficial Twitter: https://twitter.com/MEXC_Global https://twitter.com/MEXC_Fans Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.gg/ttQSts4uWC Instagram: https://www.instagram.com/mexcglobal/   Refer a friend to enjoy a high rebate; create your personalized invitation link today: https://www.MEXC.com/invite   Buy USDT Instantly here: https://otc.mexc.com/   Enjoy trading on MEXC. The MEXC Team 28 April 2022  

Dear users, In order to thank ATNT community members for their support, the Artizen team decided to launch a Trading Contest with 260,000 ATNT to be won! The details are as follows:    Event Period: 2022-04-28 03:00 - 2022-05-01 15:00 (UTC)    1) Grand Prize Rules: During the event duration, users who achieve a minimum trading volume of 5,000 USDT can stand a chance to share 181,500 ATNT. Users will be ranked according to their total trading volume, rewards distribution are as below:   Rank Prize (ATNT) Min. Trading Volume (USDT) 1st place 80,000 40,000 2nd place 50,000 30,000 3rd place 20,000 20,000 4-10th place 4,500 each 5,000   2) Participation Prize Rules: All ATNT traders with a minimum trading volume of 300 USDT are eligible to share a 78,500 ATNT prize pool. Prizes received by each user are proportional to the individual trading volume during the event.   Terms & Conditions:  Net Deposit = Deposit - Withdrawal; Valid Trading Volume = Buys + Sells. Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible for the rewards. Winner list and rewards will be announced and distributed within 7 working days after the event concludes. Users that ranked in the top 10 traders on ATNT Trading Contest are not qualified for the Participation Prize. MEXC reserves the right to disqualify users that are deemed to be wash trading, illegally bulk registered accounts, as well as trades that display attributes of self-dealing or market manipulation. This event was initiated by the ATNT official team, and the rewards are provided by the project party. All participating users are deemed to participate voluntarily. This event does not constitute any investment advice. MEXC has the final interpretation right of this event.    Risk Warning Cryptocurrency investment is subject to high market risk. please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading, with no malicious intent. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets.   Find us on: Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish MEXC trading: https://t.me/MEXCTradeofficial Twitter: https://twitter.com/MEXC_Global https://twitter.com/MEXC_Fans Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.gg/zu5drS8 Instagram: https://www.instagram.com/mexcglobal/   Refer a friend to enjoy a high rebate; create your personalized invitation link today: https://www.MEXC.com/invite   Buy USDT Instantly here: https://otc.mexc.com/  Enjoy trading on MEXC. The MEXC team 27 April 2022