We have observed a recent rise in fraud cases in India involving merchants requesting WhatsApp details from counterparties. Please stay alert and read on to learn how to identify these scams and protect your assets.
How the Scam Works
• The scammer requests the user's WhatsApp details.
• They do not provide clear payment instructions during the transaction.
• After the user places an order, the scammer asks for the user's payment account details and encourages communication via external apps such as WhatsApp.
• On WhatsApp, the scammer pressures the user to release crypto without receiving fiat payment or provides fake payment proofs.
• Under this pressure, the user may make mistakes and ultimately lose their assets.
Important Reminders
• MEXC will never ask you to share payment information via WhatsApp or any other external channel.
• Always communicate through the MEXC App chatbox.
• All payments must be completed strictly through the official MEXC platform.
• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.
Security Tips
• Always follow the official order details displayed on the platform and avoid instructions from external channels.
• Do not communicate through external messaging apps.
• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.
• Stay alert to protect your funds from fraudulent activities.
Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.
