1. For which fund in your account do you need to provide proof of funding source?
1. When a withdrawal application is in the "Pending" status: Please provide proof of funding source for the fund when it was transferred to MEXC.
2. When a deposit application is in the "Depositing" status: Please provide proof of funding source for the fund to be credited.
If you are unable to confirm which proof of funding source is required, please contact online customer service for confirmation before providing the corresponding proof of funding source documentation.
2. Based on the specific funding source, please refer to the following instructions and examples to provide the necessary documentation:
1. Funds sourced from other trading platforms
1.1 Transferring funds to other trading platforms through crypto transfers
Please provide the following information:
a. The name and website of the trading platform
b. Your deposit records on that trading platform (make sure the receiving address is displayed), with the deposit amount greater than or equal to the fund transferred to MEXC
c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange
d. Your withdrawal records from that exchange (make sure the receiving address is displayed)
1.2 Funds exchanged through fiat trading on other platforms
Please provide the following information:
a. The name and website of the trading platform
b. Screenshot of your fiat trading records on that trading platform, with the deposit amount greater than or equal to the fund transferred to MEXC
c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange
d. Your withdrawal records from that exchange (make sure the receiving address is displayed)
2. Funds sourced from a wallet
Please provide the following information:
a. Wallet name or website (optional if there is no website)
b. Screenshot of deposit and withdrawal records from the wallet (make sure the sending and receiving addresses are displayed)
c. Proof of the upper-level deposit source for the fund in the wallet, including the name and website of the source channel, as well as the withdrawal records from the source (make sure the receiving address is displayed)
3. Funds sourced from other investment platforms
Please provide the following information:
a. The name and website of the investment platform
b. Detailed withdrawal records from the investment platform (make sure the sending and receiving addresses are displayed)
c. Your transaction records on the investment platform
d. Your deposit records on the investment platform
4. Funds from private transactions with others, and the counterparty withdraws to your MEXC account
Please provide the following screenshots:
a. Screenshot of the chat records with the counterparty
b. Bank transfer proof of transferring fiat to the counterparty, including time, transfer amount, and the recipient's name
c. Screenshot of the counterparty's withdrawal records
Screenshot Examples:
Screenshots of deposit and withdrawal records (make sure the sending and receiving addresses are displayed)
Screenshot of Deposit Records | Screenshot of Withdrawal Records |
|---|---|
 |  |
MEXC
24 October 2023
