加密货币充提  - 帮助中心

买币行情现货交易合约GOLD 理财活动中心

更多

取消

身份认证

账号

加密货币充提

合约交易

现货

法币

活动

MEXC 理财

邀请

手机端/网页

消息通知

防骗指南

法务/合规

风控

其他服务

充值常见问题

提币常见问题

如何使用 MEXC 提币申诉单

2026-04-29 17:27:59

<div data-page-id="VYlWdwsNYoL7TtxBu9fu5gdYsAd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9addsrgHofFHTx3XwiuBvzRs6g"><span style="font-size: 16px;">如果您因特殊原因无法完成 MEXC 平台的实名认证（KYC），可以通过提交<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>来申请提取账户中的资产。本文将详细介绍提币申诉单的使用方法和所需材料，帮助您顺利完成申请流程。</span></div><div class="ace-line ace-line old-record-id-ENsEdh1KcocXn7xyqTmuzwTLsAe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IegodprNJo9YPfxRwNrupc4ksFg"><strong>1. 什么是提币申诉单</strong></h2><div class="ace-line ace-line old-record-id-IFb9dara1oG1C9x0udBuk83Ws3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UeDIdgajJoslupxkgyHuFw71smh"><span style="font-size: 16px;">提币申诉单是 MEXC 为无法完成实名认证的用户提供的一种资产提取渠道。当您的申诉审核通过后，届时您仅能使用提币和平仓功能，账号的其他功能将无法继续使用。</span></div><div class="ace-line ace-line old-record-id-I6Q5deH0CosjuexYyrHupjvTsJh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AvTEdB6hloJup6xBWuKudzhisQd"><span style="font-size: 16px;">*BTN-<strong>前往提币申诉单</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">https://www.mexc.com/support/apply-clearance</a>*</span></div><div class="ace-line ace-line old-record-id-VfCEdjp2co7v6lxObV5uiBEnst6"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLhGdP800ohazcxDskduVhwesZf"><strong>2. 提币申诉单申请流程</strong></h2><div class="ace-line ace-line old-record-id-CBxod4P9HoHASmxa3EAuxyqps4b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UNJBdtuyVoRPOrxH50UuDsgTsNd"><span style="font-size: 16px;">按照以下步骤提交您的提币申诉申请：</span></div><div class="ace-line ace-line old-record-id-RvGAdR6UOoJ5njx2ghuuVSWXs1b"><span style="font-size: 16px;">1）打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官方网站</a>并登录个人账号，进入<a data-lark-is-custom="true" href="https://www.mexc.com/support">帮助中心</a>页面。</span></div><div class="ace-line ace-line old-record-id-H218dZhgfoFmstxHhwXu4h3kskd"><span style="font-size: 16px;">2）在帮助中心自助服务中找到并点击【<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>】入口。</span></div><div class="ace-line ace-line old-record-id-NzE1dgyQKoNvZ3x8FzJuHPk1s1f"><span style="font-size: 16px;">3）根据页面提示填写相关信息并上传所需资料。</span></div><div class="ace-line ace-line old-record-id-Idm9d4nGFoOXHTxdf25uVubgsoQ"><span style="font-size: 16px;">4）提交申请后耐心等待审核结果。</span></div><div class="ace-line ace-line old-record-id-TjpDdSJzwoQNO8x2IHXulx4Jsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wmj9d09BUoqUuSxTKpKu4s73see"><span style="font-size: 16px;">MEXC 审核人员预计将在 1 至 2 个工作日内完成申请材料审核，届时会通过邮件或站内信通知您审核结果。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MpN3dp3mSoRbGyxS7lnuuppns3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8179f0eb-be1c-4e12-97e4-8b4b490139ba","height":1324,"width":2938,"currHeight":1324,"currWidth":2938,"natrualHeight":1324,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBXZKblXLYooAFAxAS96uhmfysWc%2F%3Fpreview_type%3D16","file_token":"BXZKblXLYooAFAxAS96uhmfysWc","image_type":"image/png","size":428423,"comments":[]}]}" class="image-uploaded gallery old-record-id-VVXSdSZgqo1LElxtQEwuwIC8sBf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143903667VMwLUTwT8pKCqF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVlZYU2RTWmdxbzFMRWx4dFFFd3V3SUM4c0JmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BXZKblXLYooAFAxAS96uhmfysWc/?mount_node_token=VVXSdSZgqo1LElxtQEwuwIC8sBf&mount_point=docx_image" data-width="2938" data-height="1324" data-lark-image-uri="drivetoken://BXZKblXLYooAFAxAS96uhmfysWc" data-lark-image-width="2938" data-lark-image-height="1324" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ef01dqtHfo8qQXxXubRu8ceOsNc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TEBNd38MBopVtTxTAQCu7mZysYb"><strong>3. 提币申诉单所需材料</strong></h2><div class="ace-line ace-line old-record-id-ScAjdWzr0ohYPVxHVRIuPaSVspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XzmtdujOvoikAQxC7iku5569sGc"><span style="font-size: 16px;">提交提币申诉单时，您需要准备两类材料：一是政府签发的有效身份证明文件，二是按要求录制的视频证明及提币申请文件。</span></div><div class="ace-line ace-line old-record-id-NECUdStYOo4hKXxfcN7uYKrHsIb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AzsPd0jAOoZEWYxnbp4u8meWsJd"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-CK3LdMywGowD6DxRj1VuK3aasXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlHhdCpSbokMlfxJDmluvmWMs9e"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保证件照片清晰可见，并且能够显示证件的有效期限。</span></div><div class="ace-line ace-line old-record-id-TA7td22wLoOsBEx8O38ucUA4shg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ih9NdxXAMoXtowxxDXfugXitsGe"><span style="font-size: 16px;">3.2 视频证明及提币申请文件</span></h3><div class="ace-line ace-line old-record-id-P7HwdMDBiofbyhx04x6uo7QXsAg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AnlBdxU54oDUnsxabWJuw90rsPc"><span style="font-size: 16px;">视频录制是提币申诉的核心环节，请按照以下要求准备和录制：</span></div><div class="ace-line ace-line old-record-id-V58XdpppOotu1hxi6sAuzc1NsVg"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-YjlHdffqxoEz6BxU8InuurZhsPd"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写提币申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-PsWBdn7f6oI1rIx9NiHuCXjPseb"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持提币申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-Qc4fdKqOsoYBXrxtRDLuSSREsWe"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与提币申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-AhKjdnRfmolVSmxLJe5uKQa4suc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I4vQdDCEdoWiNNxPWV6uqNxSsGh"><span style="font-size: 16px;">3.3 文件格式要求</span></h3><div class="ace-line ace-line old-record-id-SGkEdyn5foJXl1xftOWuiZ6Bsxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LZi8dVNARoSSgjx7pPOu6OUfszc"><span style="font-size: 16px;">视频文件支持 mp4、mov、avi 格式，文件大小不得超过 50 MB。提币申请文件支持 jpg、png、jpeg、pdf 格式，文件大小不得超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-MnoidOz2sooJFrx9LpXunfzKsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6c5b45a-6f5f-4e86-abc8-5623bb5b8360","height":3026,"width":2432,"currHeight":3026,"currWidth":2432,"natrualHeight":3026,"natrualWidth":2432,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBsOdbMSsdoTF2Uxv4XpuaHgTszh%2F%3Fpreview_type%3D16","file_token":"BsOdbMSsdoTF2Uxv4XpuaHgTszh","image_type":"image/png","size":940684,"comments":[]}]}" class="image-uploaded gallery old-record-id-V9RPdP9lYoNHgGxsP4SudP5HsDh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429172735109GleyqX9S6FwhQY.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-HynqdQJKuouG8pxND1UuosX5sZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CXqedhhspoKm0uxXYOKuwTYvs4f"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-KYntdMUtdoFtzTxoMlzuTJSnsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hup5dX0XWoFc9hxKBEEuWdYZsRh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过提币申诉单提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-KKZPddw6ToN6kWxNbxQu8O6jsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bi9ydPsFMo74rCxXw4euy1TGs4b"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-M7JBd1ewfoQ5juxlVKguVWr1sec"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JrlodZq8aoaUwkxRTAcumGpCs3Y"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-DSLLd7RyiotRJ0xZlU1u5Zy2sug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqFkdexrOoWNPXxImEBub4HNsPf"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-XUHvd1kNJoNF2wxbweuubHJJsVc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Yd1Ad7MaeoZwPUxZ9Mdu7KPvsqd"><strong>5. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-IocLdh1oEoZZRpxNNWJurJUcsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CPWpdbtHvowKXexZxNbuCrhis3v"><span style="font-size: 16px;">提交提币申诉单前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的提币时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-Emsrdn1UPoDjdJx83uIuci94sEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YlbcdGVAHo8OBnxiCDqukFynsks"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Frizd3wKdoUJRQxShihuKcYis8f" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-JAaPdZcICoz5IFx9v79unDSusUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-AxpRdgpZhoz3P9x7YvXuHbVgsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-QM4SdsStdocuKUxlEE9uPh6PsbP" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-B9XKdDUryouHRWxUuiTuRI5ws8N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li></ul><div class="ace-line ace-line old-record-id-SI5edjegCozR8Zx4NQTurz57s7c"><span style="font-size: 16px;"><br></span></div></div>

未填/错填标签（Memo/Tag）找回申请指南

2026-04-20 09:54:13

<div data-page-id="DRu0dShUroDGayxgKTZuoopTsnf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-GlNqdAjshokbM2xBVCPu3wUpsff"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-Bbxgd35ghoxExAx3sHDuA04vspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FHsEdB5QVoFmJ2xPSBOujFY0sRb"><span style="font-size: 16px;">Memo/Tag 是某些加密货币转账时必需的附加地址信息，用于识别具体的交易接收者。对于如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等币种，仅有钱包地址是不够的，必须同时填写正确的 Memo/Tag 才能完成有效转账。</span></div><div class="ace-line ace-line old-record-id-FJC6doARoop6agxaTd4u6GuKsIe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CuQBdhpzDoMbyixvpbTuT6vIs6g"><span style="font-size: 16px;">在 MEXC 平台上，需要填写 Memo/Tag 的币种（如 XRP、ATOM 等）所有账户都是共用同一个充值钱包地址。因此，只有填写正确的充值标签，系统才能将资产准确分配到您的账户。</span></div><div class="ace-line ace-line old-record-id-F35vdAg0soupt0xue8xufKhxs0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-StuNdNsjAoYfKFxVkMRu6jd7sIh"><strong>如何找回资产</strong></h2><div class="ace-line ace-line old-record-id-AGCLdfS5coznGnxL9VLuRPiMsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M7uEdwQGiotAF5xhZcPuoLcIspb"><span style="font-size: 16px;">如果您在转账时忘记填写或填错了 Memo/Tag，可以通过填写【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】表单进行资产找回申请。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-W0OmdwUXqoaLAhxGmbouIxXvsrh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Y5WkdoUuVod3R2xAJeoucYfVsv7"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-NzzodZgLCoI3wyxWGpcub6LOsLc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NYUsdrC5soAoENxJLEHup5tIsNh"><strong>条款与规则</strong></h2><div class="ace-line ace-line old-record-id-BU5Sd8vZOoDUr8xhcXFuUsTzs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WwFDd0XKKolIiExs5VEuTrkAs8d"><span style="font-size: 16px;">1）MEXC 将竭尽全力帮您进行资产找回，但由于区块炼网络的复杂性，MEXC 无法确保在所有情况下都能恢复 100% 的资产。</span></div><div class="ace-line ace-line old-record-id-GQPidkQajo9NVFxDdTjuTdA0sug"><span style="font-size: 16px;">2）如果 MEXC 无法进行资产找回，交易者存入的不支持的币种将导致永久损失。</span></div><div class="ace-line ace-line old-record-id-ZZqpdeTuWokdsoxKY9Uub61ospg"><span style="font-size: 16px;">3）由于资产找回涉及到大量人力投入，您的资料审核通过的情况下，我们可能会收取一定手续费费用，具体数额以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-CEvEdQpBqo2tbExdzB6uSxqOsZc"><span style="font-size: 16px;">4）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。</span></div><div class="ace-line ace-line old-record-id-Ddq6dQjBZomIsGxtxAGu6903sVd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TweLdP6p1o0XjpxeDMcuhUkgsbC"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Y6Cnd31j0oXHFfxfmZlu2P5qsad" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及Memo</a></div></li><li class="ace-line ace-line old-record-id-PgfVdYtLnoBf7rxHnfYuFORqsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请 </a></div></li><li class="ace-line ace-line old-record-id-VkQWdKBR6o1yOYx5HMnuDRaIsTb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-RpwwdzE2LonphBxrhcAu47Lxs2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">钱包维护导致充值/提现暂停怎么办</a></div></li><li class="ace-line ace-line old-record-id-TIV6dujzZo4I97xJMftuCtdksrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什么是预入账</a></div></li></ul><div class="ace-line ace-line old-record-id-B4lydqaDzojEPvx0bUCuRLKXsmb"><br></div></div>

如何填写“充值未到账申请找回”表单

2026-04-15 16:56:01

<div data-page-id="TUZmd2QYBoqNkwx5CgAuBSlfspd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-IkrPdYdlcon8p1xS604uWqWOs9C"><strong>1. 填写指南</strong></h2><div class="ace-line ace-line old-record-id-OyRndFhIloPeKbxzLdCuy0kOsqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SU47d2dkGoBa1CxWGeYuG7HNspd"><span style="font-size: 16px;">在 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">帮助中心</a>页面，点击【充值未到账申请找回】按钮。</span></div><div class="ace-line ace-line old-record-id-DXAmdZnNBonziwxEw2puSob0sRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fae35fcc-aff3-4e52-8bbd-a0fc891e679a","height":1364,"width":2936,"currHeight":1364,"currWidth":2936,"natrualHeight":1364,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCETLbPVw6omz94xTWb3urEC5soe%2F%3Fpreview_type%3D16","file_token":"CETLbPVw6omz94xTWb3urEC5soe","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-SLB4da8BEolU4pxRdA9u5XVUshb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728085oepcgNeX3R5Leo.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0xCNGRhOEJFb2xVNHB4UmRBOXU1WFZVc2hiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CETLbPVw6omz94xTWb3urEC5soe/?mount_node_token=SLB4da8BEolU4pxRdA9u5XVUshb&mount_point=docx_image" data-width="2936" data-height="1364" data-lark-image-uri="drivetoken://CETLbPVw6omz94xTWb3urEC5soe" data-lark-image-width="2936" data-lark-image-height="1364" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VbcHdIBOOoyQC1xBEdFuWyLUsUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HwYYdRbJbok3AsxrTFpuPE4lsLf"><span style="font-size: 16px;">根据页面显示的充值未到账的原因，选择符合自己情况的原因后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-DNNDdf1MXoHWiaxcIhZuMVBgspc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d8acf33e-26cc-4d2c-be1c-57a98dc6b539","height":1404,"width":2928,"currHeight":1404,"currWidth":2928,"natrualHeight":1404,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FN56RbRrkxomAP5xPfUNu28jTsVb%2F%3Fpreview_type%3D16","file_token":"N56RbRrkxomAP5xPfUNu28jTsVb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-RKHUdl3KlojjG9xlABzujNf4skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357282037IVqmJUrIjHi9f.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUktIVWRsM0tsb2pqRzl4bEFCenVqTmY0c2toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/N56RbRrkxomAP5xPfUNu28jTsVb/?mount_node_token=RKHUdl3KlojjG9xlABzujNf4skh&mount_point=docx_image" data-width="2928" data-height="1404" data-lark-image-uri="drivetoken://N56RbRrkxomAP5xPfUNu28jTsVb" data-lark-image-width="2928" data-lark-image-height="1404" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q3D9d0I0lo19iZxrDI3uY1XOs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDsYdUQgSo8fb9xIKoTuE7uZsJb"><span style="font-size: 16px;">填写所需要的材料，以页面显示为准。如充值币种、充值网路、充值数量、MEXC 充值地址、充值 TxID 等信息，填写完成后点击【提交申请】即可。</span></div><div class="ace-line ace-line old-record-id-P2kvdSO7GovOKhxbErbuRRWMsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M9cBdofhToPZa9xKvWhu8CZjskh"><span style="font-size: 16px;">提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XTO0dDwDPoBFwoxxHB5uKugSs2e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2269a9ce-c984-4d52-896c-61a1b24c8543","height":1332,"width":2938,"currHeight":1332,"currWidth":2938,"natrualHeight":1332,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFN5gbQzbQoGNNQxpercurg4isOg%2F%3Fpreview_type%3D16","file_token":"FN5gbQzbQoGNNQxpercurg4isOg","image_type":"image/png","size":405025,"comments":[]}]}" class="image-uploaded gallery old-record-id-QXytdg48morx9oxbcNxudLCVsVb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728547azBYbPsaZ41EIb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVh5dGRnNDhtb3J4OW94YmNOeHVkTENWc1ZiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FN5gbQzbQoGNNQxpercurg4isOg/?mount_node_token=QXytdg48morx9oxbcNxudLCVsVb&mount_point=docx_image" data-width="2938" data-height="1332" data-lark-image-uri="drivetoken://FN5gbQzbQoGNNQxpercurg4isOg" data-lark-image-width="2938" data-lark-image-height="1332" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-E4p9dIXndoguZBxSX7Juh0bGsse"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-EnZhdO9b8o2AitxqcOXuJESwstc"><span style="font-size: 16px;">1.1 表单填写字段说明：</span></h3><div class="ace-line ace-line old-record-id-X6t1dPpyIogvXnxQwSguWxzBsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnIvdYmDEoP4tBxCejquRaRUscf"><span style="font-size: 16px;"><strong>1）充值币种</strong>：请填写准确的充值币种名称，以便核实充值信息。</span></div><div class="ace-line ace-line old-record-id-STPodpNOUoNQC5xiqJQuUX8xslc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KrTRdrMnro8mE7xXLl6ud9pVsmc"><span style="font-size: 16px;"><strong>2）充值网路</strong>：请务必根据充值交易哈希（TxID/TxHash）填写充值网路。如您无法确认充值网路，请向提币平台确认。</span></div><div class="ace-line ace-line old-record-id-VSDIdj66HoLjEpxudAqulehosDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HbTfdbHCIo2OXIxYy3zuyCOjszb"><span style="font-size: 16px;"><strong>3）充值数量</strong>：请填写区块浏览器显示的充值数量（最多输入41位元字符，22位元整数+18位元小数）；填写的充值数量仅作参考，客服将根据TxID的实际充值数量进行处理，请以最终处理结果为准。</span></div><div class="ace-line ace-line old-record-id-RSCTd5UB8oJGWHxS0QxuWxVLsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BAM4dbU2LopnbHxfWx8uIFHlsdg"><span style="font-size: 16px;"><strong>4）MEXC 充值地址</strong>：请填写交易哈希（TxID/TxHash）中显示的充值接收地址（您的MEXC账号充值地址）。交易的接收地址（Receiving Address）通常也称为“To Address”或“Receiver Address”。</span></div><div class="ace-line ace-line old-record-id-HHb2dZgDMoyveVxsjy4u8l7csSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mw3IdxNlfoS8h3xQD5Qu5kmksgz"><span style="font-size: 16px;"><strong>5）充值 TxID</strong>：充值交易哈希（TxID/TxHash）是每一笔区块链交易的唯一标识。只需输入充值TxID即可，请勿填写网页连结或其他信息。请在提币平台复制TxID，请勿填写网址连结。</span></div><div class="ace-line ace-line old-record-id-UIt5dHYVIozzanx9HDAuQkFDs5g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c26ffe8-f8f4-41d8-9d49-dd26d1036c99","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWo6dbdUfwoSPdaxDCtPuLOkIsFf%2F%3Fpreview_type%3D16","file_token":"Wo6dbdUfwoSPdaxDCtPuLOkIsFf","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-TchCduO37oUREVxp4rxuMZN1sth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727545a3YzcTrIzWCe6N.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVGNoQ2R1TzM3b1VSRVZ4cDRyeHVNWk4xc3RoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wo6dbdUfwoSPdaxDCtPuLOkIsFf/?mount_node_token=TchCduO37oUREVxp4rxuMZN1sth&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://Wo6dbdUfwoSPdaxDCtPuLOkIsFf" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NLa5dusvko84Lhx5LM5umfeKsEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VUzYdgMr3o1Ge7xl3MRuOoF7sZd"><span style="font-size: 16px;">1.2 Ton 网络 TON 代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-WFcndboxmo2Yu1xEtTPu5qOXsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ApqldKAhVoyHvHxVUp7uSs0Fsfc"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301。</span></div><div class="ace-line ace-line old-record-id-TY5od3YSjo6zIQxHT8QuCZ29sSh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"919e813a-88d6-41aa-acb9-6268520dbf60","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHmfTbUez3otgkex1ZkDu3k7isOd%2F%3Fpreview_type%3D16","file_token":"HmfTbUez3otgkex1ZkDu3k7isOd","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OQnpd5e0DogDsFxs66nugSJJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357283481g26j8ykUqma5f.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1FucGQ1ZTBEb2dEc0Z4czY2bnVnU0pKc2FoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HmfTbUez3otgkex1ZkDu3k7isOd/?mount_node_token=OQnpd5e0DogDsFxs66nugSJJsah&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://HmfTbUez3otgkex1ZkDu3k7isOd" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KcwydWz0eoMG0YxfebbugzAasQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWIwdTGaDoSQH3xXuiTuL3I9sDh"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击对应字母。如点击字母 F。</span></div><div class="ace-line ace-line old-record-id-QDfWdOL4toa5nfxkHjpuiKxTs5e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"241b463a-0551-423e-80e6-f47f406c4d20","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPg9QbnsB6oWq79xWrWKu4ljMsnb%2F%3Fpreview_type%3D16","file_token":"Pg9QbnsB6oWq79xWrWKu4ljMsnb","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-XF8udNOkrowt5dxB8SUuZk5usld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728118bY1XL4vCDAKvRJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWEY4dWROT2tyb3d0NWR4QjhTVXVaazV1c2xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pg9QbnsB6oWq79xWrWKu4ljMsnb/?mount_node_token=XF8udNOkrowt5dxB8SUuZk5usld&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://Pg9QbnsB6oWq79xWrWKu4ljMsnb" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VTDkdH2MpoqKuxxerlEuXYPesYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FMtudnlT4oP0psxP6FtuzUOasdd"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-RVTadJzemoSm41xrAASu6euRsxg"><span style="font-size: 16px;">如：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-TYEcdhZwDoKUJyx5u2LudrevsWg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2dbd278-0e0d-42dc-a22b-3e61d78062c9","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvJWbOtUBoEtgnx6n7fuCJjesLc%2F%3Fpreview_type%3D16","file_token":"SvJWbOtUBoEtgnx6n7fuCJjesLc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-V1redHSOGorp8ax52z4uoWl1sEg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728522qfZyEUqENp3ayQ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVjFyZWRIU09Hb3JwOGF4NTJ6NHVvV2wxc0VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SvJWbOtUBoEtgnx6n7fuCJjesLc/?mount_node_token=V1redHSOGorp8ax52z4uoWl1sEg&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://SvJWbOtUBoEtgnx6n7fuCJjesLc" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DyYtdPMtuoE1cGxwpJeuYCpas5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I9GhdyNsBoVZG3xAmdlud1H6sKe"><span style="font-size: 16px;">1.3 Ton 网络其他代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-DLF9dpd8ForScNxhXK1urbsoshe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z8dndsJrFoMV6bxbGgOuG26Us1b"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0。</span></div><div class="ace-line ace-line old-record-id-PHhWdF99Wo9hdTxth58uhKROsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"29737e15-1010-46bb-bec8-95df5f96c8b4","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7TSbEcTRoE2skxTNRBuwuHosDh%2F%3Fpreview_type%3D16","file_token":"P7TSbEcTRoE2skxTNRBuwuHosDh","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-FI4zdMAQsovh8dxTk5mumN7Rs24"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357283628PlTARGjOrgJAn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkk0emRNQVFzb3ZoOGR4VGs1bXVtTjdSczI0Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7TSbEcTRoE2skxTNRBuwuHosDh/?mount_node_token=FI4zdMAQsovh8dxTk5mumN7Rs24&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://P7TSbEcTRoE2skxTNRBuwuHosDh" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-B1Fzdzy5UoWZ9MxLrjiu4717sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3vCdZ9K1oqNMCxuYZIuhXT6sIc"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击“Jetton Internal Transfer”后的对应字母。如点击字母 D。</span></div><div class="ace-line ace-line old-record-id-JaX8dtPxeomkg9x6ZAWuhyPws4d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"837c943c-2719-4fe6-a1f2-9c662892236e","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHJ1Yb456YoD9g1xVfUpunNMZsFK%2F%3Fpreview_type%3D16","file_token":"HJ1Yb456YoD9g1xVfUpunNMZsFK","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-WNJsddny3o63mzxt4RHuWHRcsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727577yHDYKZEnn2gJTH.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUVVptZDJRWUJvcU5rd3g1Q2dBdUJTbGZzcGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiSEoxWWI0NTZZb0Q5ZzF4VmZVcHVuTk1ac0ZLIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozMDc2MDksInNjYWxlIjoxLCJ3aWR0aCI6MjM0NiwiaGVpZ2h0IjoxMDQwLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV05Kc2RkbnkzbzYzbXp4dDRSSHVXSFJjc1RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HJ1Yb456YoD9g1xVfUpunNMZsFK/?mount_node_token=WNJsddny3o63mzxt4RHuWHRcsTf&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://HJ1Yb456YoD9g1xVfUpunNMZsFK" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TwlkddJpOoCv5XxyBrNuKgPHsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LJxidjTwiobTkPx3zbLu5McisVe"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-KOFmd0fBbogX3xxXSWPumAC3ssh"><span style="font-size: 16px;">如：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-Uehbdc9dBoianFxOXZyuFkMAshG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8ea24fea-9beb-4c7b-91f2-c26e1da06852","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSSfCb3NV6o5mq5x5ijUubuYPs3f%2F%3Fpreview_type%3D16","file_token":"SSfCb3NV6o5mq5x5ijUubuYPs3f","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-MKlLdQfLOoUA03xzCaAuRe03s7g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727815t2wiSJXar4Nx29.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTUtsTGRRZkxPb1VBMDN4ekNhQXVSZTAzczdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SSfCb3NV6o5mq5x5ijUubuYPs3f/?mount_node_token=MKlLdQfLOoUA03xzCaAuRe03s7g&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://SSfCb3NV6o5mq5x5ijUubuYPs3f" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KtoXdlSCko5xRKx4WEausbFysJh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JWbBdCpQnoqcNcxy1yAupZ9ns8u"><span style="font-size: 16px;"><strong>1.4 补充资料填写</strong></span></div><div class="ace-line ace-line old-record-id-FmcPdqiPporX7qxhLk4unt0ys5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hec6dodIMoeQFlxDGaOuCbinsYi"><span style="font-size: 16px;">一旦您的申请通过审核，MEXC 客服将及时披露原路退回地址给您，您需要核对退回地址是否正确。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UnbUdxK34onAwNxyi8RuGgN1sfc" data-list="bullet"><div><span style="font-size: 16px;">如果退回地址正确，请点击【确定退回至该地址】，您的资金将被退回至该地址。</span></div></li><li class="ace-line ace-line old-record-id-LyJtd4cQ4oAF1YxsMlQulVyNs8f" data-list="bullet"><div><span style="font-size: 16px;">如发现地址有误或无法接收资金，请点击【取消申请】，并联系在线客服提供正确的退回地址。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDl7ddZCUouA3lxcM50uSAuwsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C13Odr1j7olwQ2xLJhSut1gosUg"><span style="font-size: 16px;">需要注意的是，充值 MEXC 不支持的币种及充值至 MEXC 热钱包地址两种情况，仅支持原路退回。</span></div><div class="ace-line ace-line old-record-id-Gx4ldvh29ohJ4nxSrvuuJGFEstf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"227f0efd-e2e7-417b-b572-f76162d2c702","height":705,"width":1429,"currHeight":705,"currWidth":1429,"natrualHeight":705,"natrualWidth":1429,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOnlobqFbdoYAbDx7VCBuurQlssd%2F%3Fpreview_type%3D16","file_token":"OnlobqFbdoYAbDx7VCBuurQlssd","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-W1OxdjMuEoz3kXx0pf8urxinsZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727848AQ2z9I78ZYMP3e.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzFPeGRqTXVFb3oza1h4MHBmOHVyeGluc1pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OnlobqFbdoYAbDx7VCBuurQlssd/?mount_node_token=W1OxdjMuEoz3kXx0pf8urxinsZg&mount_point=docx_image" data-width="1429" data-height="705" data-lark-image-uri="drivetoken://OnlobqFbdoYAbDx7VCBuurQlssd" data-lark-image-width="1429" data-lark-image-height="705" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ISgvdnHfjoBcGpxQj8auUNUBsWd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GrGCdYJJUoG0w4xsyAlux60Xs6b"><span style="font-size: 16px;">一旦您点击【确认退回该地址】，即表示您已确认该地址为有效且正确的地址。在此之后，若您未能成功通过该地址收到退回资金，MEXC 将不承担相应责任。</span></div><div class="ace-line ace-line old-record-id-LyOddk0aEoQ2ncxqFImugScJscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"41860802-54a0-4b4c-8bc0-ae91f59da547","height":699,"width":1415,"currHeight":699,"currWidth":1415,"natrualHeight":699,"natrualWidth":1415,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPs71bM4iRoEdu0xjkvoukNSAsBd%2F%3Fpreview_type%3D16","file_token":"Ps71bM4iRoEdu0xjkvoukNSAsBd","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-PeGIdYXV3o0B4gxt3j3u5DkesPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727312NSojwQzmGO59oj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUGVHSWRZWFYzbzBCNGd4dDNqM3U1RGtlc1BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Ps71bM4iRoEdu0xjkvoukNSAsBd/?mount_node_token=PeGIdYXV3o0B4gxt3j3u5DkesPe&mount_point=docx_image" data-width="1415" data-height="699" data-lark-image-uri="drivetoken://Ps71bM4iRoEdu0xjkvoukNSAsBd" data-lark-image-width="1415" data-lark-image-height="699" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S4IgdTERqoLIaYxK6euuDjNQstd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BC81dSk6BobPnvx5yfOuEQgisOh"><strong>2. 处理手续费和预计完成时间说明</strong></h2><div class="ace-line ace-line old-record-id-XiMAdOfQZoXgZQx13ZeuXiJLsyb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="264;235;197;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="264"><col width="235"><col width="197"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IKg9dH132oaljDxpJc6uVFzSs2c"><strong style="font-size: 16px;">充值问题类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EBMBdox2DogAIHxo4DCucLoPs9g"><strong style="font-size: 16px;">费用</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kgf6d85VvoCLHLxkYRXuZnCdsre"><strong style="font-size: 16px;">处理方案</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mq2wd3NJgotI4cxFRkDuKhUIsWh"><strong style="font-size: 16px;">处理时效</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AzTMd6o8hocvd1xLAtLuXKzisac"><span style="font-size: 16px;">充值到热钱包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Y37Ud5K5foi5FHxXsqCuOwY2sjc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UGntdZEQQoiL6qxNeJEuCVoisgg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JSK5dcjTvogO3Dx0F7duVey1s2c"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IgnQdtWQ7o7QMjxbKi1uaL5lslb"><span style="font-size: 16px;">充值未填/填错 Memo</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JgM5dMVK1o70CAx1BCQu9515stb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YHA9doAi3oaPpfxTmRbu6oojsBg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZwcodSXKZoDM6QxY0k6uXY1xsze"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VAZHdwOmfoYpKBxYkoduOC68sKP"><span style="font-size: 16px;">充值不支持币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NpSMdT1ProLKWsxe0GVuYyrPsVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FXw2dDmj3oazYCx8LHZumHUvsqe"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-B345dpRNUoaj3DxmfuauKb8DsEd"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Wh1sdZ6L1oc8ZhxuDNcuoqFgsQe"><span style="font-size: 16px;">使用不支持网络进行充值</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GUbSd5Zz3oogWTxEovpu3sVts6d"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OJbadMT9zoVDxxxmFVluG00nsjd"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQqldmernoSHaMxS5q3uXJeQsqg"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sbn7dYFeToNrQHxQfyXuf0yZsmg"><span style="font-size: 16px;">充值禁止充值币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BDFNdcqV2ol5p1xRKddu4ChyshA"><span style="font-size: 16px;">根据链上 Gas fee 动态调整</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Uk5ndL5arosymjxKkwsu8aXpsYf"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X3NZdYJ46o7cMQxrJTyulKo7sfb"><span style="font-size: 16px;">7 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Als5dCISEoyYkExLAdYuCsQvs9g"><span style="font-size: 16px;">支持的币种/网络正常充值未入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LLRBdP730o4yNBx4TmOu5v9Esge"><span style="font-size: 16px;">免费</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SMcCdd9KYogok1xwloEuDXf9sUX"><span style="font-size: 16px;">入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GzDLdUf4Bo4632xshj3ulC0Nsnh"><span style="font-size: 16px;">3 天</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-AsK9djL9RocsC8xKdEouLB2wsOg"><strong style="font-size: 16px;">注意：部分充值可能涉及特殊情况，请以客服实际处理方案为准。</strong></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Ktdcd8FPEoeBIhxXhBEu0Oi4sBd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GlHfdtDZLox7NKx3PzAuAvA7sNb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XLQSdSAeGojVe0xoRyYuTn0TsQg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-YvAhdWUwfo3shTxD2HouYHoXsdd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-UMwwdbsW7omifQxhKIBuEqpXsUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-P2aQdPqgooM3XQx8IwUuGMd1snb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-BlQwdyxTooKaYSxWRyWuW25ysNh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-KUJFdPf8Wo3CyzxYeH1uDnMRsKe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GfF2dflMUoZhlrxcRjXuBGaKs2g"><span style="font-size: 16px;"><br></span></div></div>

App 端充值新手指引

2026-04-15 11:01:12

<div data-page-id="EUOOdz2NToJYPVxCoPluMKgEsYf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-O9whd1sGmoFLrRxZexpunaBtsyh"><span style="font-size: 16px;">新手充值加密货币时，请确保充值网络与提币网络完全一致。转账前务必核对地址和网络信息，一旦错误可能导致资产永久丢失且无法找回。</span></div><div class="ace-line ace-line old-record-id-VvfidJMR8oWMn8xOPIGufKE0sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bo6Zd99j2oqvxBxGswDuvnNWs8b"><span style="font-size: 16px;">更多关于充值相关内容，您可以阅读：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WDQSdEcQboNMiMx3k0CuPq5Bsdf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-VoBDdbs1oolw81xOqnJur5vQsEQ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-D3YldUQFLohqABxpoZvup8svsfb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DXHWdLDieoapnlxTLgwubfpOshc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-HpQxdofDDoLJHSxY40Zuxnu0s2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

如何查看地址及Memo

2026-04-13 14:25:02

<div data-page-id="X6RVdjkpzoij5CxFKzquuQnmsJc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Kw1fdmKu5oCQ38xZJyhufsXBs5c"><strong>1. 什么是 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-YIJIdX4ceocV88xsruyuRYVNsTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DEPBdeyd7omtAmxtnvkuqeAoshf"><span style="font-size: 16px;">Memo/Tag 是加密货币交易中使用的数字或字母数字识别码。其核心功能在于唯一标识收款人，或将交易精准分配至交易所或平台内的特定用户账户。</span></div><div class="ace-line ace-line old-record-id-W8AWdpfDOoZtUmxU9nPutwWmsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ARQfdXXw0oMc6qxX1AsuWkLYsAe"><span style="font-size: 16px;"><strong>适用范围：</strong> 部分区块链网络（如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等）在进行链上转账时需要填写 Memo，以确保资金准确入账。</span></div><div class="ace-line ace-line old-record-id-NVFMdACkUoJ5c7xhRxmuzolRsSe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GQZtdyhdSoPlzqxct7tu5Zp7sWd"><strong>2. 如何查看地址及 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-PooldfT7rom9KyxSxBgu9uH8swd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SeLfdffn8oDfC4xiFhcuRX6TsPc"><span style="font-size: 16px;">Web：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a> →【充值】→【<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">链上充值</a>】→ 选择币种，如 XRP → 即可查看。</span></div><div class="ace-line ace-line old-record-id-NsredvBJ2oAKzzxQMv3uGwzjsEf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fdc0b40a-7e41-4aa9-a939-74081c0b319e","height":1454,"width":2936,"currHeight":1454,"currWidth":2936,"natrualHeight":1454,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKjdAbYzi7o4v7XxdOhLudoPTsQe%2F%3Fpreview_type%3D16","file_token":"KjdAbYzi7o4v7XxdOhLudoPTsQe","image_type":"image/png","size":613872,"comments":[]}]}" class="image-uploaded gallery old-record-id-AL2JdzYd7oz6TYxJSERu3NiCsJc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142425527v4aYlIyW2pLWZR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLamRBYll6aTdvNHY3WHhkT2hMdWRvUFRzUWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQUwySmR6WWQ3b3o2VFl4SlNFUnUzTmlDc0pjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LamRBYll6aTdvNHY3WHhkT2hMdWRvUFRzUWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KjdAbYzi7o4v7XxdOhLudoPTsQe/?mount_node_token=AL2JdzYd7oz6TYxJSERu3NiCsJc&mount_point=docx_image" data-width="2936" data-height="1454" data-lark-image-uri="drivetoken://KjdAbYzi7o4v7XxdOhLudoPTsQe" data-lark-image-width="2936" data-lark-image-height="1454" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ny6jduUuyoJJGHxcwihuyQ3WsFK"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HuLUdaArto3EizxYCtPuXEhzsZd"><span style="font-size: 16px;">App：MEXC App 首页 →【充值】→【链上充值】→ 选择币种，如 XRP → 即可查看。</span></div><div class="ace-line ace-line old-record-id-CslTdvRjYoytllxUDzYuDFRAsfc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1f46f846-e2a3-47a6-b2cd-460f12e36774","height":2170,"width":4173,"currHeight":2170,"currWidth":4173,"natrualHeight":2170,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLCIGbdXneoFQaKx5v2luFBitskd%2F%3Fpreview_type%3D16","file_token":"LCIGbdXneoFQaKx5v2luFBitskd","image_type":"image/png","size":2174800,"comments":[]}]}" class="image-uploaded gallery old-record-id-C5BJdJjbWo8XDqxems7uOV0bsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142426071DgWEbD4p63aLoy.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMQ0lHYmRYbmVvRlFhS3g1djJsdUZCaXRza2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQzVCSmRKamJXbzhYRHF4ZW1zN3VPVjBic29iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MQ0lHYmRYbmVvRlFhS3g1djJsdUZCaXRza2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LCIGbdXneoFQaKx5v2luFBitskd/?mount_node_token=C5BJdJjbWo8XDqxems7uOV0bsob&mount_point=docx_image" data-width="4173" data-height="2170" data-lark-image-uri="drivetoken://LCIGbdXneoFQaKx5v2luFBitskd" data-lark-image-width="4173" data-lark-image-height="2170" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-IsKpd0s0XoRcj9xCLaUuQiEjs2b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-N2S8dQMFNoayxVxmmP1uZPFys3d"><strong>3. 如何填写地址及 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-RzzzdKlzdowX7TxkRXfu0EqYsVg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MCuVdQrfvozyVUxILCJuFJ8hsQg"><span style="font-size: 16px;">Web：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a> →【资产】→【<a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/XRP">提币</a>】→ 选择币种，如 XRP → 输入提币地址和对应的 Memo/Tag。</span></div><div class="ace-line ace-line old-record-id-LdEbdT5jBol9NExCl6Tu1jP6sDf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2a296d2-123e-454b-b175-02966dfaf11a","height":1400,"width":2938,"currHeight":1400,"currWidth":2938,"natrualHeight":1400,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNyK2btE1GoQcLAx5UgWutAiqsef%2F%3Fpreview_type%3D16","file_token":"NyK2btE1GoQcLAx5UgWutAiqsef","image_type":"image/png","size":516177,"comments":[]}]}" class="image-uploaded gallery old-record-id-D7ZndVgaQo3iJMxCDS1u3c3Wsue"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142425005UfkY9MfxtWeA3U.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOeUsyYnRFMUdvUWNMQXg1VWdXdXRBaXFzZWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRDdabmRWZ2FRbzNpSk14Q0RTMXUzYzNXc3VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OeUsyYnRFMUdvUWNMQXg1VWdXdXRBaXFzZWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NyK2btE1GoQcLAx5UgWutAiqsef/?mount_node_token=D7ZndVgaQo3iJMxCDS1u3c3Wsue&mount_point=docx_image" data-width="2938" data-height="1400" data-lark-image-uri="drivetoken://NyK2btE1GoQcLAx5UgWutAiqsef" data-lark-image-width="2938" data-lark-image-height="1400" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MAISdAGlKorBSpxirahuExYxs4f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZv7dLc8qoBoZoxiJUQumVycsw6"><span style="font-size: 16px;">App：MEXC App【资产】页 →【提币】→ 选择币种，如 XRP →【链上提币】→ 输入提币地址和对应的 Memo/Tag。</span></div><div class="ace-line ace-line old-record-id-LMAYdwUk0o5XpExi9qvuilkEslb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f35f59c7-5a8b-48ec-b534-cee2d09d6a21","height":2167,"width":4173,"currHeight":2167,"currWidth":4173,"natrualHeight":2167,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwEubNNE5oEs0pxFhCHuwXkjsEd%2F%3Fpreview_type%3D16","file_token":"YwEubNNE5oEs0pxFhCHuwXkjsEd","image_type":"image/png","size":1157406,"comments":[]}]}" class="image-uploaded gallery old-record-id-HozwdKzkOoYcyKx7yGuuHTlVs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142426442GnWppbuLpqQK9b.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZd0V1Yk5ORTVvRXMwcHhGaENIdXdYa2pzRWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSG96d2RLemtPb1ljeUt4N3lHdXVIVGxWczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd0V1Yk5ORTVvRXMwcHhGaENIdXdYa2pzRWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwEubNNE5oEs0pxFhCHuwXkjsEd/?mount_node_token=HozwdKzkOoYcyKx7yGuuHTlVs2e&mount_point=docx_image" data-width="4173" data-height="2167" data-lark-image-uri="drivetoken://YwEubNNE5oEs0pxFhCHuwXkjsEd" data-lark-image-width="4173" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F5ECdISTHoCghtxYnRvuG5laswf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YtTTdNbxgo0rtuxtcyguVWhdspc"><strong>4. 填写 Memo/Tag 的注意事项</strong></h2><div class="ace-line ace-line old-record-id-O5ZEd4V3Dox74Jx9cWxucYs9sjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FWUVdwg17onHjPxv7EKu6G6Ls0f"><span style="font-size: 16px;">1）Memo与充提币地址一一对应，用于确保充提地址的唯一性，若填错或未填入可能导致资产遗失。</span></div><div class="ace-line ace-line old-record-id-VJOCdxFh9oRtxYxVex1upGQisXc"><span style="font-size: 16px;">2）选择充币网路时，其他交易平台或钱包【提币/提现网络】要与 MEXC 充币的网络保持一致，否则会造成您的资产损失。</span></div><div class="ace-line ace-line old-record-id-TmgZdrS5NoUc1uxREeJunDX3sgh"><span style="font-size: 16px;">3）不是所有币种或网络都需要 Memo/Tag，充提币时需依实际情况操作。</span></div><div class="ace-line ace-line old-record-id-XLbCdXzo7orIInxQZzduDsmksvg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AQVWdRP45oDClEx1k7iulnKWstf"><strong>5. 异常情况处理方案</strong></h2><div class="ace-line ace-line old-record-id-MawmdXkrTonYNax1KLkuYNhAsXb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NCOSdF0Y5of0CixmDzrugI7ts3r"><span style="font-size: 16px;">5.1 转账时未填入或错填 Memo/Tag 识别码，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-P8pldxpvao4EANxaelhu8BcCsyd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PgU3dU87yonUexxUkceuTmYQsBg"><span style="font-size: 16px;"><strong>问题描述：</strong> 转账时未填入或错填 Memo/Tag 识别码，导致资产无法入账。</span></div><div class="ace-line ace-line old-record-id-Ndb6dyAkFojltoxn2c1uRJYfsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EHZIdHuFoow40pxR75IukHMmsTO"><span style="font-size: 16px;"><strong>解决方案：</strong>前往 MEXC 官网提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，平台将在 1-2 个工作日内完成审核，审核结果将通过邮件或站内信通知。</span></div><div class="ace-line ace-line old-record-id-N7w7d5wTJoNXcexGJ7ouyVkEs8c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H2R0dEPxRoDpcuxiHFcuUmepstb"><span style="font-size: 16px;">参考阅读：<a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">自助申请填写指南</a></span></div><div class="ace-line ace-line old-record-id-Pk0GdRXa3oeiLgxUVbWuyL3Cshz"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HhsAdvXnnoltNxxjgNcuKAwaswc"><span style="font-size: 16px;">5.2 提币时未填写或错填 Memo/Tag</span></h3><div class="ace-line ace-line old-record-id-JCnAdaUFvoPOo6xA4AiuGmD6sof"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-USSDdDBe6oHrfjxdhZ1uH6lmsjh"><span style="font-size: 16px;">如果您在确认提币短信或者邮件前发现自己未填或填写了错误的 Memo 信息，您可以前往【提币记录】中点击【取消】这笔提币操作，然后用正确的地址重新发起提币。</span></div><div class="ace-line ace-line old-record-id-O7fPdLFFBo6IpZxtTW2uVVHescf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WVblde5ViotjMbxYNeDuwSAtsWg"><span style="font-size: 16px;">Web：MEXC 官网首页导航栏【资产】中选择【资金记录】，在资金记录页面选择【提币记录】中进行取消。</span></div><div class="ace-line ace-line old-record-id-MszcdcY3qoE1nkxvbQguqUX7sch"><span style="font-size: 16px;">App：MEXC App 首页顶部点击【个人头像】，选择【交易记录】，在【充值/提币】中选择【提币记录】中进行取消。</span></div><div class="ace-line ace-line old-record-id-Wi8EddIpQo3tNnxMSoAueO6hsUe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OEITd387roVgcdx7Uavut7xxsGf"><span style="font-size: 16px;">如果您已经收到确认提币邮件或者短信后才发现自己未填或填写了错误的 Memo 信息，您可以复制提币操作的 TxID 前往接收资产的平台进行谘询帮忙找回资产。</span></div><div class="ace-line ace-line old-record-id-XkfhdIYBGo3UB0xVxXRu3ahSspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GSfEdX8bMo1qw7xuN8yuFOmgsng"><span style="font-size: 16px;">参考阅读：<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">如何在 MEXC 查找 TxID</a></span></div><div class="ace-line ace-line old-record-id-LNg7dTuYzoFuCixNNskubYB5sfg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JQiAdeQJnoWX1ax8Xo3urSWQslc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-T73ldNmC7o5aS9x0ioGum1kGsQc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App） </a></div></li><li class="ace-line ace-line old-record-id-A58Sd3vVLoXH9zxMIdSuFNZNsem" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web） </a></div></li><li class="ace-line ace-line old-record-id-QhEldvX8uoI8W3xWQzZucwmms8b" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-Lns0dP6Tto3ng4xVlJfuO3pTsdc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App） </a></div></li><li class="ace-line ace-line old-record-id-Kl72diP2dofEUkxvDyxuuhZOsCd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web） </a></div></li><li class="ace-line ace-line old-record-id-KSlDdLRzGoeFM6xllRUuvwITsRd" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020366031" data-lark-is-custom="true" style="font-size: 16px;">常见提币问题及解决办法</a></div></li></ul><div class="ace-line ace-line old-record-id-Fx1LdupIpoN22HxPv6BuFtNgsdb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WKmEdhK4WocAIuxVW7IuxlxZsPa"><br></div></div>

什么是充值未到账申请找回？

2026-04-13 13:55:17

<div data-page-id="XDnZdwTa7oxKAJxGng0uj1Vnsxf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-OCRld3c0RoofbXxvJvfu8ulysCb"><strong>1. 充值未到账申请找回功能介绍</strong></h2><div class="ace-line ace-line old-record-id-FKwjdiUaaoQntMxHquuu372As1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IGPrdmeBmoL5f0xZy2LuyqWjscc"><span style="font-size: 16px;">如您向 MEXC 充值数字资产未到账，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>】表单，客服会尝试为您找回资产。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BOtHd1HTqo8jrxxswdhuS3jgs6d" data-list="bullet"><div><span style="font-size: 16px;">申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知审核结果，请耐心等待。</span></div></li><li class="ace-line ace-line old-record-id-S7pBdFHJBoyITjxXvtvutKNustb" data-list="bullet"><div><span style="font-size: 16px;">审核通过后，将展示资产找回的预计完成时间（一般会提前处理完成，不会超过该时间）。如遇特殊情况或找回难度较大，实际处理时间可能超过预计时间，甚至存在无法找回的可能，请您以最终实际处理结果为准。</span></div></li><li class="ace-line ace-line old-record-id-SLG2dsCW3or91Ix6VUFuwglWstg" data-list="bullet"><div><span style="font-size: 16px;">找回资金需额外技术和人力支持，会收取一定手续费，请以页面提示和邮件通知为准。</span></div></li></ul><div class="ace-line ace-line old-record-id-VzcddnHy7oPoiWxl3n1udXLhs3e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JErIddxE9oIXY9x5LpWu9mkLssg"><strong>2. 哪些情况可以申请自助找回</strong></h2><div class="ace-line ace-line old-record-id-PG8Rd9wXZo2UgwxTjtWuifcusQk"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PL5sdsa3uoL71wx8UfiupahEsZe"><span style="font-size: 16px;">1）充值 MEXC 不支持币种。若您充值的币种未在 MEXC 上架，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Dzv1dKU7UoylGdxizNeuDONasdg"><span style="font-size: 16px;">2）充值到 MEXC 热钱包地址。如果您的充值地址错填成了 MEXC 热钱包地址，或充值时未填写正确的 Memo 部分，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Alh0dmCCwozzpoxZYfjuJK0isEL"><span style="font-size: 16px;">3）从 MEXC 提币至其他平台被退回。从 MEXC 提币到其他平台失败后，在接收平台找回丢失的资产时，接收平台可能会退回至 MEXC 平台地址，导致资金未能入账到您的 MEXC 个人账号。</span></div><div class="ace-line ace-line old-record-id-MHVQd2XuJoVr6ZxR70VuhM3UsXe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您从 MEXC 发起提币已成功，但接收平台未收到资金，请谘询接收平台未到账原因。</span></div><div class="ace-line ace-line old-record-id-K6kbdoRcZol170xeGO7uwFCJsfb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YD6idI1vKoP4dixh113uKKxesPf"><strong>3. 充值未到账申请找回常见问题</strong></h2><div class="ace-line ace-line old-record-id-XpxHdv4qJoocdvxchOKuYts9sJg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DXdjdMCa8oDYJ9xfoXFuWtDasse"><span style="font-size: 16px;">3.1 充值未到账申请找回需要多长时间？</span></h3><div class="ace-line ace-line old-record-id-KTpldjl21ofMwwx0omfuyD0MsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yg9cd3UnBoI5VtxhA38uEnJ6sWf"><span style="font-size: 16px;">您提交充值未到账申请后，MEXC 平台 1-2 天完成对您申请的审核，资产找回预计所需时长会在审核通过后展示在用户端。某些情况下，找回未到账的错误充值可能会耗费更长时间（超过60天），这取决于找回该充值的实际难度。</span></div><div class="ace-line ace-line old-record-id-HG7FdHVJ5oyKuZxcJo6ujID4sOh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nsb8dRemWoCMz9xee1IuGMHKsDh"><span style="font-size: 16px;">3.2 退回地址无法接受资产，如何申请修改地址？以及哪些情况可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-UkyqdT48toQzeExu8JXuobJosyw"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UUiydIAz0oE9KKxIvUVuavkGsuh"><span style="font-size: 16px;">待用户确认退回地址时，若该地址无法接收退回资产，可联系客服，提供无法退回的原因及佐证资料。由客服审核后反馈申请。</span></div><div class="ace-line ace-line old-record-id-HUiddeIUFo7p5Zxyrtnu3KpGsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GqdNdTKqOoBAKlxnFknux6JKsxe"><span style="font-size: 16px;">若资产找回状态为资金处理中，需要联系客服确认是否可协助取消申请并修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Jc6pdqsvjozzOXxiDYNuo7zgs3d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SVWVdsuP6oDo58xcM2OuDIUqskg"><span style="font-size: 16px;">3.3 超过 10 笔充值未到账，如何批量申请？ </span></h3><div class="ace-line ace-line old-record-id-DBOvdTZ3ios730xjxHSuJkFlsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OR83dJ6qdor2arxEfnYu566DsIf"><span style="font-size: 16px;">如您充值未到账数量较多超过 10 笔，请您直接联系客服协助您进行处理。</span></div><div class="ace-line ace-line old-record-id-GsVvd0sXHoDQojxqV3ouRpgbszc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C6gGdssOjoVT5uxsoymu9qXbsLb"><span style="font-size: 16px;">3.4 如何查看进度，审核时效，资金处理时效 </span></h3><div class="ace-line ace-line old-record-id-WgpVd9noNozZYaxRqWzuWwkXsid"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUZRdETsjowje6xcDmLuENOksIP"><span style="font-size: 16px;">进度查看：请您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery/record">申请记录</a>页面进行查看。</span></div><div class="ace-line ace-line old-record-id-FEZCd03TKoBjZHxuY4Dunp0nsjf"><span style="font-size: 16px;">审核时效：8 小时。超过 8 小时未审核您可以联系客服进行催促。</span></div><div class="ace-line ace-line old-record-id-CznXd51TsogyC3x9oQLusflPsrf"><span style="font-size: 16px;">资金处理时效：参考页面展示预计处理完成时间。</span></div><div class="ace-line ace-line old-record-id-Z5ktd5WS7omLjpxKHdpu3MQgsig"><span style="font-size: 16px;">注意：预计退回完成时间为等待最长时间，一般来说不会超过页面展示时长。但由于具体区块链网络差异、链上转账方式等技术问题，有可能会导致处理时间延长。</span></div><div class="ace-line ace-line old-record-id-SLkkdSkhpoFRPgxtGPHuSEOpspZ"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P77idXWc6oJECTxiz8iuxbBIsCg"><span style="font-size: 16px;">3.5 手续费是固定的吗？</span></h3><div class="ace-line ace-line old-record-id-EwBTdX74uo2jopxgTDku8NAPs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HHvedwkdvoP497x49CLuQfjis9d"><span style="font-size: 16px;">手续费并非固定，可能会因市场状况或营运或技术成本而改变。</span></div><div class="ace-line ace-line old-record-id-BkbSdcrQ2o6Qs6xWwf9u0OnXsGg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WzlIdIaQQomKC6xSlpQuTnMMsen"><span style="font-size: 16px;">3.6 未能解决的充值未到账问题，手续费如何退回？</span></h3><div class="ace-line ace-line old-record-id-JZd6dkUz5oDir0xXkzfuxt0ysIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FIbQdw1mmoeoDyxyaifumtl7sqc"><span style="font-size: 16px;">点击提交后，将在现货账号冻结您相应金额手续费，且在成功找回资产后进行扣除。如无法为您找回资产，手续费将</span></div><div class="ace-line ace-line old-record-id-S6IqdGCyuoj93GxZhFeuNH07s3e"><span style="font-size: 16px;">自动解冻。</span></div><div class="ace-line ace-line old-record-id-JRZAdqmOmosqLWx1yPbuXiFOske"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q7cQdLKefoqyR4xtRFIutY6ls2f"><span style="font-size: 16px;">注意：</span></div><div class="ace-line ace-line old-record-id-FW9BdalnnoHgLRxZyB1uwaiEsRd"><span style="font-size: 16px;">1）我们无法保证在任何情况下都能为您找回资金。</span></div><div class="ace-line ace-line old-record-id-YA0Wd5JIooXTngxgj8LuaG6usFg"><span style="font-size: 16px;">2）如您的储值数量低于最小可退数量将无法处理，最小可退数量 = 最小提币数量。</span></div><div class="ace-line ace-line old-record-id-JJl4dECrYobkWRxpkOSuWkz4sig"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TGDrd187FoOwtqxfqJLunAn1snc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KBZJdVIXMojnqUxscBVuzpf4sFe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-ECt7dRCnIoqtAwx645juoZr8stJ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-ICh6dw2ecowuljxhVq1uwydcsJb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-Iuszd5Ee2oDwCMx6SCAu1FHLsmb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-MU9TdtqJUoMzpHx8PNJuvFPtsag" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GbyOdAv8boZ9r9x3OBmu0TI6sBh"><span style="font-size: 16px;"><br></span></div></div>

MEXC 充值受限退回申请

2026-04-02 14:36:41

<div data-page-id="NPyHdsfLHoqoY6xl56Zuljsfsqb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Sp3ddrTbMoF5t0xnTcRuHu2dszd"><strong>1. 什么是充值受限退回申请</strong></h2><div class="ace-line ace-line old-record-id-LS8vdrWRJolgHRxXmVguCBCws6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUtsdnvtzoayXsxLxcPukGKRsKe"><span style="font-size: 16px;">当您因特殊原因无法完成 MEXC 平台的实名认证（KYC）时，您充值的资金可能会处于受限状态，暂时无法入账到您的账户。</span></div><div class="ace-line ace-line old-record-id-DO3KdjszLoqIUnxmHNmuc9jWsvd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XTEwd6d6EoHaSPxseazuPjatsch"><span style="font-size: 16px;">通常情况下，完成实名认证后资金即可正常入账。但如果您确实无法完成实名认证，MEXC 提供了充值受限<a data-lark-is-custom="true" href="https://www.mexc.com/assets/rollback-registration">退回申请</a>功能，帮助您将受限资金退回至原地址。</span></div><div class="ace-line ace-line old-record-id-RmwHdFO1zoKAsoxGdBsuQQokszf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZRWpdTMKloArckxqTOcuhuSrskh"><strong>2. 如何申请充值受限退回</strong></h2><div class="ace-line ace-line old-record-id-MCxudaYczolhT8xiZSkuhJQusGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HxlZdru7NojajcxtJZ7u3iSosAf"><span style="font-size: 16px;">1）打开 MEXC 官网并登录您的账户。</span></div><div class="ace-line ace-line old-record-id-RZ3QdZZSoon2y2xN1I7uon98s1G"><span style="font-size: 16px;">2）点击页面顶部的【资产】菜单中选择【资金记录】。</span></div><div class="ace-line ace-line old-record-id-TB0hd6xfyoMOapxYYoOuCDonsph"><span style="font-size: 16px;">3）在【充值记录】中找到状态显示为【受限中】的充值记录并点击。</span></div><div class="ace-line ace-line old-record-id-XO2ldimUwocFrhxCGOvuPHqMsih"><span style="font-size: 16px;">4）点击【无法认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Orafd3lvGocHGIxtBISuyNIbseh"><span style="font-size: 16px;">5）根据页面提示填写<a data-lark-is-custom="true" href="https://www.mexc.com/assets/rollback-registration">退回申请</a>表单并提交。</span></div><div class="ace-line ace-line old-record-id-BhVFdHjjOoZY5Fx4u4Kudxr4sze"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b7ae4146-28ad-4ce3-934f-4ab33be75874","height":1064,"width":2370,"currHeight":1064,"currWidth":2370,"natrualHeight":1064,"natrualWidth":2370,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FO3ISbLvJ5o4tD5xAuYSunTrWsbc%2F%3Fpreview_type%3D16","file_token":"O3ISbLvJ5o4tD5xAuYSunTrWsbc","image_type":"image/png","size":196313,"comments":[]}]}" class="image-uploaded gallery old-record-id-WZM9d7rSjon3frxXrAxulqbQsTc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604021436068177OLTyWST5LDiJV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPM0lTYkx2SjVvNHRENXhBdVlTdW5UcldzYmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV1pNOWQ3clNqb24zZnJ4WHJBeHVscWJRc1RjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PM0lTYkx2SjVvNHRENXhBdVlTdW5UcldzYmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/O3ISbLvJ5o4tD5xAuYSunTrWsbc/?mount_node_token=WZM9d7rSjon3frxXrAxulqbQsTc&mount_point=docx_image" data-width="2370" data-height="1064" data-lark-image-uri="drivetoken://O3ISbLvJ5o4tD5xAuYSunTrWsbc" data-lark-image-width="2370" data-lark-image-height="1064" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q8IfdYeJvoRGWXx39KFumQVesjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KG76dMT6UoAZuMx29rcu3MdSseb"><strong>3. 退回资料要求</strong></h2><div class="ace-line ace-line old-record-id-YRLbduJu2ojTpTxWlrXuXjgwswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WsLWddPi1oDOCtxJI5puHV6ds5d"><span style="font-size: 16px;">在提交充值受限退回申请时，您需要准备以下材料：</span></div><div class="ace-line ace-line old-record-id-MEWBdg7dPoOgXKx9bLruITslsSh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nd7UdlJbDoHxRQxPX8Gut1P4sWf"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-UZ9mdAi4oow1nXxPq2muu415sZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Lzwad6r7lo7blXxgTiZu19zHsJd"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保文件上清晰显示有效期信息。文件格式支持 jpg、png、bmp、jpeg、gif，文件大小不超过 15MB。</span></div><div class="ace-line ace-line old-record-id-DYEudVrnyoNcKXxjDOOug00Psrg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FBcsdyyvboi6Otx9eXAulKBjs13"><span style="font-size: 16px;">3.2 视频证明及退款申请文件</span></h3><div class="ace-line ace-line old-record-id-LalId8vOZopNtFxyPFpu6XL7sPe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BeJnd07GboZrfIxC37luarqMsHh"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-QkJmdtTl2o2s1JxTwCxuBc8Zsnb"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写退款申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-EmdXdR0uToYm1SxTnM9unQk4sed"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持退款申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-TQwNdyqA1oLf1txzzmIuO6iSskg"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与退款申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-LteodeuNZo2KSWxQRrNulUm6sGc"><span style="font-size: 16px;">5）视频文件支持 mp4、mov、avi 格式，文件大小不超过 50 MB；退款申请文件支持 jpg、png、bmp、jpeg、gif、pdf 格式，文件大小不超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-YaXddq7ImozoRfx6w12up16Fshh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"daef50b7-12eb-4f84-bd40-f148c9522fff","height":954.9893617021277,"width":690,"currHeight":954.9893617021277,"currWidth":690,"natrualHeight":2602,"natrualWidth":1880,"pluginName":"imageUpload","scale":0.3670212765957447,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSXLZbS37Po0hMZxDPmquUvVTsZf%2F%3Fpreview_type%3D16","file_token":"SXLZbS37Po0hMZxDPmquUvVTsZf","image_type":"image/png","size":691605,"comments":[]}]}" class="image-uploaded gallery old-record-id-NvUGdLofxo4LgfxgHaiu4L6UsNf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143607442MghiOrS9i443vb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWExaYlMzN1BvMGhNWnhEUG1xdVV2VlRzWmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTnZVR2RMb2Z4bzRMZ2Z4Z0hhaXU0TDZVc05mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWExaYlMzN1BvMGhNWnhEUG1xdVV2VlRzWmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SXLZbS37Po0hMZxDPmquUvVTsZf/?mount_node_token=NvUGdLofxo4LgfxgHaiu4L6UsNf&mount_point=docx_image" data-width="1880" data-height="2602" data-lark-image-uri="drivetoken://SXLZbS37Po0hMZxDPmquUvVTsZf" data-lark-image-width="1880" data-lark-image-height="2602" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-EqhFdjbUIoOZE9xiHjMu3HqNsJg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OPrAdwDduoefQLxakDzuIwwksTf"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-ZKVudYGRKoGnMGxcq2Pu8WY8sBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T5xudtpmhoC4knxl6dBuGH42sdh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过充值受限申请提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-Z35gdgRMIonl0CxDglyuaDk3sKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBf0dj4oAotorbxRWqLu1yK9sFf"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到资金完成退回，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MvRgdUd5HoLl49xNwwYuCFNgsHd"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I7smdCtxWosBiCxoCYeuQqI4syc"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-QK9rdXHZoomrJ3x9y7Qu3cILsyb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LuyVdD1HxoW7eUxXew2uQGh2sOd"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-ST4JdFe32o4hWBxIORwuG5VosTh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QPlTdFIYWoabFXx50lYuR5JSsmf"><strong>5. 退回须知</strong></h2><div class="ace-line ace-line old-record-id-WBYrdmK1coneg6xBycBu1rl6sBe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G0tmdQ9cyod9QjxhGzMuXX17s2b"><span style="font-size: 16px;">在提交充值受限退回申请之前，请仔细阅读以下重要信息：</span></div><div class="ace-line ace-line old-record-id-BKaXdMC8co8N1Kx4tXhus3CVswe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I8acdnx1HoPbCux8c6iuHyTHsKd"><span style="font-size: 16px;">关于退回数量，单次退回的数量为本次提交表单时同币种、同网络下所有受限资金的总额，系统会将符合条件的受限资金合并处理。</span></div><div class="ace-line ace-line old-record-id-Kqordzmv3ocJpaxk1X9u8grfsUh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N9Xwd21Pto86mJxRaztu9RZ7skf"><span style="font-size: 16px;">关于手续费，如果您的退回金额低于所需手续费，系统将无法为您办理退回。请确认您的受限资金金额是否足够覆盖手续费。</span></div><div class="ace-line ace-line old-record-id-Ac3od9aoBoFexixofPUupiajsBe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F0UJdSES1oDr7wxwOHsuZJRjsvh"><span style="font-size: 16px;">关于退回地址，请务必确保您填写的退回地址合法且有效。MEXC 有权拒绝向可疑地址进行退回的申请，以保障资金安全。</span></div><div class="ace-line ace-line old-record-id-XtwAd1EG5oWyFHxsjP3u85GRsTX"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HUtQdEH1doOrFzxNw3mubDiOs1e"><span style="font-size: 16px;">关于众筹及 ICO 地址，请勿将资金直接退回至众筹或 ICO 地址。MEXC 不会处理任何与未来通证发放相关的事宜。</span></div><div class="ace-line ace-line old-record-id-Baq1doZojooGH0xvL0RuLyLVsLf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SKE3dS9AxozChrxn1lJuNt1Ysbc"><span style="font-size: 16px;">关于韩国平台的特别提醒，由于韩国平台近期上线了新的合规规则，MEXC 正在积极对接相关业务。在对接完成之前，请不要将资金退回至 Upbit 或 Coinone 等韩国平台，否则可能导致您的资产丢失。</span></div><div class="ace-line ace-line old-record-id-C4CZdTquKokeHRxXa4Yu42ElsLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TvhMdu0wCoXdQ2xFuDTuMiBhs8f"><span style="font-size: 16px;">如果您对充值受限退回申请有任何疑问，或在操作过程中遇到问题，建议您联系 MEXC 官方客服获取进一步帮助。</span></div><div class="ace-line ace-line old-record-id-Lm02dThWmoQ5gNxdWV6utBnws9g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLExd3zE8oFS7axbPynuWYBdsZb"><strong>6. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-EJezdq20foRxxix5KMku3Cd1sDe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqzmdRtRvoyvCNx6pM9ut3U3sAh"><span style="font-size: 16px;">提交退款申请前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的退款时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-GZsEdHdxMoVYULxzh68uUWOMsnb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P2AXdtpvpoiCXGxDGfnuD6aysoh"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MxtfdNDrXoC3oDxCLq0uCjvWs2d" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-QRfQdpVcTo7BZDxZ8HpufOZBs8g" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li><li class="ace-line ace-line old-record-id-DhXKdgYcNoHQ8uxXu6LuKTFLsrd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App） </a></div></li><li class="ace-line ace-line old-record-id-UUGpdPxrPokzslxzvNxuBtG6sug" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-So3dd3rHAoAU0WxFSUiuZbF9sic"><br></div></div>

提币未到账

2026-02-09 10:32:43

<div><h2 class="heading-2 ace-line old-record-id-QQxOdLXjYofzjexzteZu2GVpsJw"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 提币未到账情况说明：</strong></span></h2><div class="ace-line ace-line old-record-id-HUCod3C8noitcgxKglOuuvkssth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NrFRdQ840oQYlcxxnx3uQhFxs4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">对于区块链资产的提币，整个过程可以分为三个环节：<strong>出账方发起提币、区块链网路确认、入账方接收并确认转账</strong>。</span></div><div class="ace-line ace-line old-record-id-AcMxdoFlAoZNBKxc2gZuOTxcsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-EJ13dV1yuokrMVx1wjouoEAAsbg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第一步：出账方发起提币请求，将资产从原始账户转出。</strong></div><div class="ace-line ace-line old-record-id-YtrFd7rloooCHKxaXevuxxavsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TJnkdAtEQoRfsyxB6sjuvH6Asvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 平台根据不同代币和区块情况，提币请求通常会在 1-60 分钟内生成一个唯一的交易标识符（TxID）。这代表著 MEXC 已完成资产的转移，并将其发送到区块链网路中等待确认。</span></div><div class="ace-line ace-line old-record-id-RZaBdd06Zo6qqOxN6Cvu3GIfsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-D70OdRlyyo6H4SxKOxduixo6s2e"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第二步：区块链网路进行确认。</strong></div><div class="ace-line ace-line old-record-id-EgOadXQ8koJxE3x6XxMu8R5Gsjg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-KHXQdZ1qHoJV7ixEhnOuIwDXsLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在这一环节中，区块链网路的矿工节点会对交易进行验证，并将其纳入区块链的交易历史中。这个过程可能需要一定的时间，具体取决于网路拥堵情况、交易费用以及所使用的区块链的特性。您可以点选 <a href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的“检查”链接，打开相应的区块链浏览器检查该笔转账在区块链上的确认状态。</span></div><div class="ace-line ace-line old-record-id-SEvddz6xaoYTPfxTruPu12SBsAf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-U7KidSZ4boWxYtxMh4ruL4W9sgg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第三步：入账方接收并确认转账。</strong></div><div class="ace-line ace-line old-record-id-XUbjdBUcLoA6U9xmriquYCUCssd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-T9ifdY2FMoLb8pxQa1CuEEz9sYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">一旦区块链网路确认了交易，资产就会被转入到目标账户中。您可以通过查询区块链浏览器或相关工具来验证交易的确认数和详细信息。</span></div><div class="ace-line ace-line old-record-id-WsDOdXPIpoOzAoxokx1uRkwssQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IrYYdOsDVoaMD8xLS3TulPaDsFb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 提币状态及对应的解决办法：</strong></span></h2><div class="ace-line ace-line old-record-id-PYabduERTokVt7x2A0nugAiDsRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-AZ6UdLQtkoQPeYxPI7Bu0tXrsWh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币状态</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-LTgJdkX5ZoBLXdxq3vYumKqYsAe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">状态说明</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-W75Kdu6yZospyoxyLXruWfQws2e"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CKXYddlzhoi25ixYRqzuvIihshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待验证</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-UTbLdaUVuo9L0nxmdQCumadLsvn"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请已提交</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-WNIhdMhlqoLXbJxdAQMuv8j0s5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该笔提币需要您的二次确认，MEXC 已将确认链接发送至您的邮箱/短信箱，请前往获取链接确认您提币地址后四位，若您提币地址包含 Memo，请输入公共地址后四位。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-RKTVdMwploGemixlKu8uh5lQsDc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">审核中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-X6ckdK8QZoqy88xX4HWusDh8sxf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请正在审核</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-NqBTdHqGCo0X8Ax4m7aupr7nsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的提币申请正在审核中，预计处理时效为 10分钟 - 24 小时。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UR2mdK0R5oeaDdxzxWMuMT3xsvh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待处理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Sz2adV8EYoZgUmxtF7UuOKL2suf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请等待系统处理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Lga0dRYxGo5To0x3ywFugOauscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若提币长时间处于等待处理状态，请再次检查该笔提币通道是否正常开启。</span></div><div class="ace-line ace-line old-record-id-W7GQdvqRLoo7wix6doouxygrsJc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币关闭：提币通道已关闭，请等待通道开启后再次尝试。</span></div><div class="ace-line ace-line old-record-id-HOqidnYyXo99gOxblW4uCp5YsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币开启：提币未成功发出，请联系在线客服协助处理。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ev3cdapx7omG08xz2pcub2qzsSb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">处理中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-NllzdudXToNQ7UxVTbSuwpBtsJf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币正在处理</span></div><div class="ace-line ace-line old-record-id-JksYdzFEOotN8YxaCBFuudRaslf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-WZ5ld03dtooRqYx3ZBgulLd4sLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币处理中，请耐心等待，若此状态下您需要取消提币，请联系客服协助反馈。 <a href="https://www.mexc.com/zh-MY/announcements/article/17827791528659">如何取消提币</a></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OYW7dUC6Aoh03dxjUJWudPHtsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待区块确认</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-RTOYdQDoMoU4N2xPxDjuPD8Zsqe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">区块链上确认中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Gjb7ds1kgohh0uxGyrKuy6o4sbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已发出，请耐心等待区块确认。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-R2HMd4pgtovdQjx3IRMu3UqMstf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待打包</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Q1rmdrUy5omaGOxnxqauMGaNseb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">区块链等待打包中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-JBaCdc5VWor97BxPDJAuyDBAs0d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已发出，请耐心等待区块打包。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-SVh3dJEg9oyeBtxWjAMuPJ6Xs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-GQTXdrwvIorG3NxnXcnuTE7NsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-B9WDdbbcMo59GkxahQiuAGbbsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已取消，您可以重新发起提币。若非本人操作或对应资产被冻结，请联系客服协助。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Kh44dM2tSoYj4YxyFaZuFd2AsTh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币成功</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Mk8BdHv7vow2AIx05a9ujSLhsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已完成</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Ft00dYCmGoXiJkxBAdnueULmsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的资产已成功从 MEXC 发送至您的提币地址，若未收到资产，请联系该地址接受平台协助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-S5W6dvHiLoQY4xxrkqbujfg2sbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-EJhXd3b28otsPtxwngMu4Vo4sIf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提醒：</strong></div><div class="ace-line ace-line old-record-id-GHOKdsWjjoqxOnxhHDeuoD3qsmd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Fnrsdt0enotxXjxmdfluPvD8sPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）如状态显示【处理中】，这是由于区块链网路的性质以及可能存在的拥堵情况，转账可能会面临一定的延迟，请您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-ZLvldTH1ioSUOxxFrDquJRs4sud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NKZ8dbNpxoJijaxcak1u0f06s3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）如果提币状态为【提币成功】，但您未收到资产，建议您复制提币 Txid 联系资产接收平台查询。</span></div><div class="ace-line ace-line old-record-id-I5UzdNO4socd0NxPffSuLs9FsLc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-SHF5dUk1YosKj4xHUx1uP57CsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）如果在您的【资产】 -【资金记录】 -【<a href="https://www.mexc.com/zh-MY/assets/record">提币记录</a>】中，该笔提币申请经过 1 小时仍未生成 TxID，请您立即联系 MEXC 在线客服，并附上该笔提币申请的截图。我们将协助处理您的请求。</span></div></div>

如何将加密货币存入 MEXC 平台（App）

2026-02-04 09:52:18

<div data-page-id="ClKBdCl5colcqyxfk4yuOpsJsVb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-ZbJPdIgyGoHxWrxq0PJueYOVste"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南将详细介绍如何通过 MEXC App 完成加密货币充值，并以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代币和 MetaMask 钱包为例进行演示。</span></div><div class="ace-line ace-line old-record-id-TeladNl7RonDgLxV1ajuOillsXd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZzDida3mAobFKdxFdf9uUR5xsId"><span style="font-family: arial, helvetica, sans-serif;"><strong>关键点</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Gz09dVApxoRK79xrb09uk2YUstb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>网络一致性：</strong> 充值网络与提币网络必须完全一致，否则可能导致资产永久丢失。</span></div></li><li class="ace-line ace-line old-record-id-Wxa7dwdqIoPbfjxkq7PuF2f7sBd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分网络（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值时必须填写 Memo，否则资产无法到账。</span></div></li><li class="ace-line ace-line old-record-id-T57GdB5GyowhBOxy0kbuOcQasFb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手续费差异：</strong> 不同网络的手续费和到账时间各不相同，建议选择低手续费且速度较快的网络。</span></div></li><li class="ace-line ace-line old-record-id-GZvidWatUoKvE7xnAYOuVbn6sbe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核对：</strong> 转账前务必仔细核对充值地址和网络信息，确保准确无误。</span></div></li><li class="ace-line ace-line old-record-id-GZvidWatUoKvE7xnAYOuVbn6sbe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>温馨提示：</strong><span style="font-size: 16px;">合约转账可能会导致您的充值无法正常到账，请勿使用合约转账方式进行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-ZFzfddHrSoCQMDxLsbtuaOEAs9d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GncIdkWBiolF34xBMx0uGO9zs0Y"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登录 MEXC App 并进入充值页面</strong></span></h2><div class="ace-line ace-line old-record-id-UxwRd2ur2oFkgAxwhscuRRuLs8V"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FDy0dE0H1oy217x74k6uFeP0syd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在手机上打开 MEXC App 并登录您的个人账号。</span></div><div class="ace-line ace-line old-record-id-E1KKd3t7ZoSdiOxmUHNumNZtsvh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">登录成功后，点击首页的【充值】按钮，然后选择【链上充值】进入【选择币种充值】页面。</span></div><div class="ace-line ace-line old-record-id-NWaydkhPZo8EODxTfkhukKELs7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GcPYd6Pf1of6CxxDvwWukFrEsqh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：选择充值币种</strong></span></h2><div class="ace-line ace-line old-record-id-L4PjdLFMMoBkgoxhDSouk7tVsyb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KFhSdfmwLoxrmIxtgi2unw7jsGc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【币种充值页面】搜索框中，输入您想要充值的加密货币名称。本文以 USDC 代币为例。</span></div><div class="ace-line ace-line old-record-id-LrRfdXhckorXiSxlr8xuJvmOs5e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"543953a3-21d6-4edb-978e-f9e4b1360567","height":2162,"width":3130,"currHeight":2162,"currWidth":3130,"natrualHeight":2162,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGgGbPnhAowafRxWNY2uUDTlsUc%2F%3Fpreview_type%3D16","file_token":"YGgGbPnhAowafRxWNY2uUDTlsUc","image_type":"image/png","size":1051188,"comments":[]}]}" class="image-uploaded gallery old-record-id-NY6IdPNSSoBrWoxSTZNugxwQsrh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512151051254644qmv23YH6DnCMU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZR2dHYlBuaEFvd2FmUnhXTlkydVVEVGxzVWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTlk2SWRQTlNTb0JyV294U1RaTnVneHdRc3JoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR2dHYlBuaEFvd2FmUnhXTlkydVVEVGxzVWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGgGbPnhAowafRxWNY2uUDTlsUc/?mount_node_token=NY6IdPNSSoBrWoxSTZNugxwQsrh&mount_point=docx_image" data-width="3130" data-height="2162" data-lark-image-uri="drivetoken://YGgGbPnhAowafRxWNY2uUDTlsUc" data-lark-image-width="3130" data-lark-image-height="2162" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-OIL6dPNCAosWsFxJigCulpWCsec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-C45YdsapeojNBvxT7exuB6XTsHh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：选择充值网络</strong></span></h2><div class="ace-line ace-line old-record-id-VafndKEJRocv44xAe3suOjaZsHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZRqCdb1iTo4KpsxjXVzuEwJzsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【选择网络】页面，选择与您提币平台一致的区块链网络。<strong>请务必确保充值网络与提币网络完全一致，选择错误的网络可能导致资产永久丢失且无法恢复。</strong></span></div><div class="ace-line ace-line old-record-id-PAghdQ9mdofA9lxii69uAbO1sjg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bs71dNazOoU29qxhkFbuFeEUspd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同网络的手续费和到账时间各有差异。建议您综合考虑手续费成本和充值速度，选择最适合的网络。我们以 BASE 网络为例，点击【BASE】完成选择。</span></div><div class="ace-line ace-line old-record-id-ITf1dHMAhoAwoGxWUifuAvkisMg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XGBYdF8MwotXbDxiOaQuVOW4sXb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：获取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-LdgUdhJbBowS3vxclHuucQzYsYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Az20d0YsPoBsXUx4I3DugnBlshp"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系统将显示您的专属充值地址。点击【复制】将该地址保存，稍后需粘贴到提币平台。</span></div><div class="ace-line ace-line old-record-id-STN4d8rMLoRq1GxYx8muRKlWs3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如需他人为您充值，可点击【保存或分享地址】，将地址或二维码分享给对方。</span></div><div class="ace-line ace-line old-record-id-Uwa5dkRo3orYJ4xjnGNuOVQYsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3396c6b1-6af2-4c8b-802d-3da28ef6835e","height":2166,"width":3130,"currHeight":2166,"currWidth":3130,"natrualHeight":2166,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMAS5b6FeVoRwjcxhJEkuG0tUsSh%2F%3Fpreview_type%3D16","file_token":"MAS5b6FeVoRwjcxhJEkuG0tUsSh","image_type":"image/png","size":1166138,"comments":[]}]}" class="image-uploaded gallery old-record-id-G7wsd5MJhoUOiSxJ6gKuIRuHszd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105125377geh7et1ikGVRQi.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNQVM1YjZGZVZvUndqY3hoSkVrdUcwdFVzU2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRzd3c2Q1TUpob1VPaVN4SjZnS3VJUnVIc3pkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NQVM1YjZGZVZvUndqY3hoSkVrdUcwdFVzU2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MAS5b6FeVoRwjcxhJEkuG0tUsSh/?mount_node_token=G7wsd5MJhoUOiSxJ6gKuIRuHszd&mount_point=docx_image" data-width="3130" data-height="2166" data-lark-image-uri="drivetoken://MAS5b6FeVoRwjcxhJEkuG0tUsSh" data-lark-image-width="3130" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UpD7dJliyoxeVsxbWksuQEVcsjb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HvMQd2RXQoFrTwxoKzMugB1nsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分区块链网络（如 XRP）在充值时需要同时填写地址和 Memo（备注标签）。如未正确填写 Memo，资产将无法到账。请仔细查看充值页面的相关提示。</span></div><div class="ace-line ace-line old-record-id-QjZrd5ZO0osZucxQgMxuaV2Nswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f44a2fed-de7a-48a2-b6e6-b03c00440332","height":629.5424460431655,"width":606,"currHeight":629.5424460431655,"currWidth":606,"natrualHeight":2166,"natrualWidth":2085,"pluginName":"imageUpload","scale":0.2906474820143885,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHp3hbQWuYo5Y1zxO6xnutdSMs8c%2F%3Fpreview_type%3D16","file_token":"Hp3hbQWuYo5Y1zxO6xnutdSMs8c","image_type":"image/png","size":1010449,"comments":[]}]}" class="image-uploaded gallery old-record-id-XMeVdgf5SoF4pHx8Kx8uU8ZZsUf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260128145650838velAjWrZKNcAmF.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 600px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-BIIGd7DFkoSxFIxqzchuArb5sNc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-F1WgddwfhoqGAnxsoZPuN1dIsWZ"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提币平台发起转账</strong></span></h2><div class="ace-line ace-line old-record-id-J9l3dhZU3o83ZRxKd8Cu3LxjsLf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IoNKd2pmSoJUoWxzF4ru8HPDsHD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 钱包为例，演示如何将 USDC 转入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-ZGhzdagfEo9ERRxlxcEuFSiNsxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LfmsdjZsPoGVHsxu1hmutvY5sCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MetaMask 钱包，点击【发送】按钮。</span></div><div class="ace-line ace-line old-record-id-UFZ6diNlEo0Atkxlw6muYSuzsec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中输入【USDC】，并确认当前网络为【Base】。</span></div><div class="ace-line ace-line old-record-id-Wz5dd9ErzoYvn9xTVDLuKkobsod"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">输入您要提现的代币数量，点击【继续】进入下一步。</span></div><div class="ace-line ace-line old-record-id-TuoRdg3Sao4gZrx36PVuQir2szf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"da98c533-3dda-4d01-9ede-32acb1945acc","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVNcRbtLsGoR6mOxGMk6uGcDtstd%2F%3Fpreview_type%3D16","file_token":"VNcRbtLsGoR6mOxGMk6uGcDtstd","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-VMETd4O1boy2cDxbcfpuUQZWsxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105127845XdOu19CHijN8HC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWTmNSYnRMc0dvUjZtT3hHTWs2dUdjRHRzdGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVk1FVGQ0TzFib3kyY0R4YmNmcHVVUVpXc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WTmNSYnRMc0dvUjZtT3hHTWs2dUdjRHRzdGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VNcRbtLsGoR6mOxGMk6uGcDtstd/?mount_node_token=VMETd4O1boy2cDxbcfpuUQZWsxh&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://VNcRbtLsGoR6mOxGMk6uGcDtstd" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UNZhdBGxkou0fqxBwgrun0VOsVh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LhE4d2u4goOFtJxegcdusLHcsOb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填写接收地址并确认转账</strong></span></h2><div class="ace-line ace-line old-record-id-Xhb9d2KQQogx6DxijhUur2Ncsqg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UqpTdgio6oFG7SxzI4GutlKYsXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 钱包【输入接收地址】框中，粘贴之前复制的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-IB1wdvphnoP6X5xNsViuGEyssbb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔细核对以下信息：充值地址是否正确、网络是否一致、当前网络手续费是否可接受。确认所有信息无误后，点击【确认】完成转账操作。</span></div><div class="ace-line ace-line old-record-id-JtTVdRcVtoGbyrxz9hIuTlhJsrc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KAvhdYTsVoAlvFxwJzeus23fsqf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">转账完成后，资产将在区块网络确认后自动存入您的 MEXC 账户。到账时间取决于网络拥堵程度，通常需要数分钟至数十分钟不等。</span></div><div class="ace-line ace-line old-record-id-EtKndm3XOoB0Epxa0E3uHlglsEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a50e7850-d74b-463b-9371-0eee3efd7683","height":2160,"width":4173,"currHeight":2160,"currWidth":4173,"natrualHeight":2160,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKOT2b2DMloAf7JxRf7fuOLXfsMf%2F%3Fpreview_type%3D16","file_token":"KOT2b2DMloAf7JxRf7fuOLXfsMf","image_type":"image/png","size":867145,"comments":[]}]}" class="image-uploaded gallery old-record-id-O7SydeBkRomilNxa7iduCa2asZb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105126094N74IKKj0fQATm0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLT1QyYjJETWxvQWY3SnhSZjdmdU9MWGZzTWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTzdTeWRlQmtSb21pbE54YTdpZHVDYTJhc1piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LT1QyYjJETWxvQWY3SnhSZjdmdU9MWGZzTWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KOT2b2DMloAf7JxRf7fuOLXfsMf/?mount_node_token=O7SydeBkRomilNxa7iduCa2asZb&mount_point=docx_image" data-width="4173" data-height="2160" data-lark-image-uri="drivetoken://KOT2b2DMloAf7JxRf7fuOLXfsMf" data-lark-image-width="4173" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-A9wkdDovxo8ejCxsp8yufPbQsld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-MP4wdhl0WoOHpxxf1mXuOvn0sdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LMKgdO1NboJ8bNxIgUyukpvmsWh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-AqJJdLonUogAK3xgz6Nu77tcsgc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DPcnddV5QoEFKCxJS1DudXURsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-CluJdpdHboLNaYxzsv3uC14LsPd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值过程中常见状态及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Xoc3db6ePo2YKOxwLZruGQl5s1b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是充值未到帐申请找回</a></div></li></ul><div class="ace-line ace-line old-record-id-SioXdjjBzo8PdcxzwRWuXrqfsje"><br></div></div>

如何将加密货币存入 MEXC 平台（Web）

2026-02-04 09:43:41

<div data-page-id="JldMdgQu2oELPcx0L0MuJ9RXsXf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-KhdtdKG9Eox6vNxeaxoujZdssed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南将详细介绍如何通过 MEXCWeb 完成加密货币充值，并以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代币和 MetaMask 钱包为例进行演示。</span></div><div class="ace-line ace-line old-record-id-BQnvdumDIo4pprxas3luE1I9sPw"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NFVodTt9uo1wfIxYNcFuOZhRsQd"><span style="font-family: arial, helvetica, sans-serif;"><strong>关键点</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MmaRdyTOso9ie0xCNbvuiueSsy5" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>网络一致性：</strong> 充值网络与提币网络必须完全一致，否则可能导致资产永久丢失。</span></div></li><li class="ace-line ace-line old-record-id-UaModpjdyoGtxGxa5OuuCt9ws3e" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分网络（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值时必须填写 Memo，否则资产无法到账。</span></div></li><li class="ace-line ace-line old-record-id-ElJndnXUIoqov6xlSTPuKfgksXg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手续费差异：</strong> 不同网络的手续费和到账时间各不相同，建议选择低手续费且速度较快的网络。</span></div></li><li class="ace-line ace-line old-record-id-PAVddYz8To4nUWxOWciuBARLszM" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核对：</strong> 转账前务必仔细核对充值地址和网络信息，确保准确无误。</span></div></li><li class="ace-line ace-line old-record-id-PAVddYz8To4nUWxOWciuBARLszM" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>温馨提示</strong><span style="font-size: 16px;">：合约转账可能会导致您的充值无法正常到账，请勿使用合约转账方式进行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-CqxbdWlAyohTuqxWgi3uswZpsSb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Mojxd3O1UolOAHx15LWuVcHgsVe"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登录 MEXC 官网并进入充值页面</strong></span></h2><div class="ace-line ace-line old-record-id-RDHQd5R15ocanQxmZhiuYhTPsVf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TvBidACSdo3nktxViAvuncPisAe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a>并登录您的个人账号。在首页【充值】类目下选择【链上充值】进入<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">充值</a>页面。</span></div><div class="ace-line ace-line old-record-id-ByhRdSNvxoOVjDxU3BIu3abbsPf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e32c6267-b22a-41d3-8918-67b31ab4bfba","height":1444,"width":2930,"currHeight":1444,"currWidth":2930,"natrualHeight":1444,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHAyubW6I4oUJAbxfZLluHRBrsuf%2F%3Fpreview_type%3D16","file_token":"HAyubW6I4oUJAbxfZLluHRBrsuf","image_type":"image/png","size":514011,"comments":[]}]}" class="image-uploaded gallery old-record-id-TAeYdDnX6ov7HSxXKehuUvP1snc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512151156345788tsG4lsvLgq3in.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIQXl1Ylc2STRvVUpBYnhmWkxsdUhSQnJzdWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVEFlWWREblg2b3Y3SFN4WEtlaHVVdlAxc25jIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IQXl1Ylc2STRvVUpBYnhmWkxsdUhSQnJzdWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HAyubW6I4oUJAbxfZLluHRBrsuf/?mount_node_token=TAeYdDnX6ov7HSxXKehuUvP1snc&mount_point=docx_image" data-width="2930" data-height="1444" data-lark-image-uri="drivetoken://HAyubW6I4oUJAbxfZLluHRBrsuf" data-lark-image-width="2930" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-GFCNdchtpoTmDKxx6ZQuMBwSsAF"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-YiOVdGeEcoYYDAxsSDPur6Tns02"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值加密货币</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">https://www.mexc.com/assets/deposit/USDT</a>*</span></div><div class="ace-line ace-line old-record-id-VI87dEANIopzhOx0EROuElZtslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YdrLdIRRPoKIgixmEe8ukqzjsmd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：选择充值币种</strong></span></h2><div class="ace-line ace-line old-record-id-BA0ndqQ29oAekyx8W5ouep5ssnd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YURedeS7OoAb98xeo88uST3hsSf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在充值页面，输入您想要充值的加密货币名称。我们以 USDC 代币为例。</span></div><div class="ace-line ace-line old-record-id-MPe7dBbflouoZsxrh40uva34sXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZbOYdXg1XopulFxoJW2u5yqjsnf"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：选择充值网络</strong></span></h2><div class="ace-line ace-line old-record-id-CuG5dH9zHoe1uDxDwDwuOU7usVl"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBvrdeCX1orrTQx9BW7uZhttsXd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【选择网络】页面，选择与您提币平台一致的区块链网络。<strong>请务必确保充值网络与提币网络完全一致，选择错误的网络可能导致资产永久丢失且无法恢复。</strong></span></div><div class="ace-line ace-line old-record-id-SZH4d8KRbodpsYxhgDfuqcFAs62"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q6ICdVCtboucjUxeuqpuRUJzs7b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同网络的手续费和到账时间各有差异。建议您综合考虑手续费成本和充值速度，选择最适合的网络。我们以 BASE 网络为例，点击【BASE】完成选择。</span></div><div class="ace-line ace-line old-record-id-FQwmdgkgqok1MVxAsJnulsFMsPd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ORuAdDtxloTJ7gx2bbKuvftOsGb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：获取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-UXWHd8DsBoq7rux0cJquC6VisdV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PVBEdsbywoREPux5vdpuaNGUsvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系统将显示您的专属充值地址。点击【复制】将该地址保存，稍后需粘贴到提币平台。</span></div><div class="ace-line ace-line old-record-id-ZZKIdm5j9oVegcxP6F2uXy2wscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3cf5d2fe-7695-4134-a978-69272fa1d3ed","height":1396,"width":2938,"currHeight":1396,"currWidth":2938,"natrualHeight":1396,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLLKRbIn9moJokAx1DFWusyy3snc%2F%3Fpreview_type%3D16","file_token":"LLKRbIn9moJokAx1DFWusyy3snc","image_type":"image/png","size":555250,"comments":[]}]}" class="image-uploaded gallery old-record-id-IXwedfNN3orkLGxtzGcuM8eEs6g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115635211D8IlUYN1OPhG9w.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMTEtSYkluOW1vSm9rQXgxREZXdXN5eTNzbmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSVh3ZWRmTk4zb3JrTEd4dHpHY3VNOGVFczZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MTEtSYkluOW1vSm9rQXgxREZXdXN5eTNzbmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LLKRbIn9moJokAx1DFWusyy3snc/?mount_node_token=IXwedfNN3orkLGxtzGcuM8eEs6g&mount_point=docx_image" data-width="2938" data-height="1396" data-lark-image-uri="drivetoken://LLKRbIn9moJokAx1DFWusyy3snc" data-lark-image-width="2938" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-HBOOdX8xvoLLnKxJeb6uJyEYsHg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Nni9dE5MRoEZLqxz9DMuLoHCswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分区块链网络（如 XRP）在充值时需要同时填写地址和 Memo（备注标签）。如未正确填写 Memo，资产将无法到账。请仔细查看充值页面的相关提示。</span></div><div class="ace-line ace-line old-record-id-UZxudowzqotuhixhcwluEJhosUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1058b2a5-72b3-456e-a36a-2edd3d18034d","height":1442,"width":2932,"currHeight":1442,"currWidth":2932,"natrualHeight":1442,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIWo7bkXcFo4ZkwxJXBuuyoGlsfD%2F%3Fpreview_type%3D16","file_token":"IWo7bkXcFo4ZkwxJXBuuyoGlsfD","image_type":"image/png","size":551964,"comments":[]}]}" class="image-uploaded gallery old-record-id-AQMRd7516o9isOxHgRAu2RDsskf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601281423596333nCyWP7mSn4reU.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-X4YAd6E1loMHbpxSF1RujGhPssg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-LcwvdKujso8uC1xeCExuRSj6sXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值 XRP</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">https://www.mexc.com/assets/deposit/XRP</a>*</span></div><div class="ace-line ace-line old-record-id-W9uFdPOwKoBu0cxf7pfuX88uszV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FQPedSYPBoHevzxvXnnuYocisWh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提币平台发起转账</strong></span></h2><div class="ace-line ace-line old-record-id-EzKHdpmiLoYNifxVH2XuhsFwsEe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pl5Mdh8PloSl3FxoNDdu81RJshb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 钱包为例，演示如何将 USDC 转入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-VIZCdT5TMo4ENBxydLmuL8ABsfD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z52TdIWOVo6Gl8xSpnVuXvBJsCc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MetaMask 钱包，点击【发送】按钮。</span></div><div class="ace-line ace-line old-record-id-B1aMdGDFaojuXOxZWSduZqPHsM5"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中输入【USDC】，并确认当前网络为【Base】。</span></div><div class="ace-line ace-line old-record-id-H8p0d0lCBon9n6xFcAou0QdBsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">输入您要提现的代币数量，点击【继续】进入下一步。</span></div><div class="ace-line ace-line old-record-id-MSuPdZ7MmobZbuxuGQ3ubTOqsQ2"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"44c2ecaf-99dc-4331-9634-a4754f505a94","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMroibp4YRoMNNPxsytCuYV2ts3f%2F%3Fpreview_type%3D16","file_token":"Mroibp4YRoMNNPxsytCuYV2ts3f","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-L9aFdVs6poq4QZxovWOuXZk0svc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115636780jYVSlOu2e0rB8B.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJKbGRNZGdRdTJvRUxQY3gwTDBNdUo5UlhzWGYiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTXJvaWJwNFlSb01OTlB4c3l0Q3VZVjJ0czNmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo3MjUzODksInNjYWxlIjoxLCJ3aWR0aCI6MzEyNywiaGVpZ2h0IjoyMTU5LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJNcm9pYnA0WVJvTU5OUHhzeXRDdVlWMnRzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTDlhRmRWczZwb3E0UVp4b3ZXT3VYWmswc3ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ncm9pYnA0WVJvTU5OUHhzeXRDdVlWMnRzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Mroibp4YRoMNNPxsytCuYV2ts3f/?mount_node_token=L9aFdVs6poq4QZxovWOuXZk0svc&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://Mroibp4YRoMNNPxsytCuYV2ts3f" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ZuWZdlzpeoIlKsxYh26uKFrdsmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CnXNdZfgZoPoXnxVwT3ukK34sRf"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填写接收地址并确认转账</strong></span></h2><div class="ace-line ace-line old-record-id-HvtVdnZOyobZBGxMd87uA9Bksdb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HTpNdCHWaoQGgQxhQVEuscZ9sWc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 钱包【输入接收地址】框中，粘贴之前复制的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-Mhk8dCkZZoEYyXxAnLAu9Sgys1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔细核对以下信息：充值地址是否正确、网络是否一致、当前网络手续费是否可接受。确认所有信息无误后，点击【确认】完成转账操作。</span></div><div class="ace-line ace-line old-record-id-SHmHdM6a6oa3Xhx5vTDurP6QsYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HlVLdzOTcoFyKJx5VJWuQyz0sAe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">转账完成后，资产将在区块网络确认后自动存入您的 MEXC 账户。到账时间取决于网络拥堵程度，通常需要数分钟至数十分钟不等。</span></div><div class="ace-line ace-line old-record-id-LWhtdUAPXo2xk4xoHuFu4HJSsT7"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0ee28dc5-391d-4cb5-ab2e-952bfd3c8499","height":2160,"width":3124,"currHeight":2160,"currWidth":3124,"natrualHeight":2160,"natrualWidth":3124,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYewPbH6Jfo8s87xT1ZVuSdoZs3g%2F%3Fpreview_type%3D16","file_token":"YewPbH6Jfo8s87xT1ZVuSdoZs3g","image_type":"image/png","size":658210,"comments":[]}]}" class="image-uploaded gallery old-record-id-Jx4HdUXUroHj0axNnTXuZLrkseg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115634679byOlGFOfeslgZ7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZZXdQYkg2SmZvOHM4N3hUMVpWdVNkb1pzM2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSng0SGRVWFVyb0hqMGF4Tm5UWHVaTHJrc2VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZZXdQYkg2SmZvOHM4N3hUMVpWdVNkb1pzM2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YewPbH6Jfo8s87xT1ZVuSdoZs3g/?mount_node_token=Jx4HdUXUroHj0axNnTXuZLrkseg&mount_point=docx_image" data-width="3124" data-height="2160" data-lark-image-uri="drivetoken://YewPbH6Jfo8s87xT1ZVuSdoZs3g" data-lark-image-width="3124" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div style="text-align:center" class="ace-line ace-line old-record-id-VCyedaaUOoKi5SxbWE6uztvIsOc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-UI9vdres6oXr1WxhmVmuxWYosLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Wo4HdCXeMoeVoSxMDe0uIOySsYe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-IoIydjjGcogSsnxF1WzuhGFOsCh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-HpKwd7B9ho63l4x0BqfuqbxdsKf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-Lwc7d9Rd2oFu9Wx5D4ruVpCasfh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值过程中常见状态及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Aw4FduG52oua8YxIjZMuDnCpsoh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是充值未到帐申请找回</a></div></li></ul><div class="ace-line ace-line old-record-id-LhaidbuYPovJ0MxqoD7uOBQ2sYc"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>

1
2
3

如何使用 MEXC 提币申诉单

2026-04-29 17:27:59

<div data-page-id="VYlWdwsNYoL7TtxBu9fu5gdYsAd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9addsrgHofFHTx3XwiuBvzRs6g"><span style="font-size: 16px;">如果您因特殊原因无法完成 MEXC 平台的实名认证（KYC），可以通过提交<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>来申请提取账户中的资产。本文将详细介绍提币申诉单的使用方法和所需材料，帮助您顺利完成申请流程。</span></div><div class="ace-line ace-line old-record-id-ENsEdh1KcocXn7xyqTmuzwTLsAe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IegodprNJo9YPfxRwNrupc4ksFg"><strong>1. 什么是提币申诉单</strong></h2><div class="ace-line ace-line old-record-id-IFb9dara1oG1C9x0udBuk83Ws3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UeDIdgajJoslupxkgyHuFw71smh"><span style="font-size: 16px;">提币申诉单是 MEXC 为无法完成实名认证的用户提供的一种资产提取渠道。当您的申诉审核通过后，届时您仅能使用提币和平仓功能，账号的其他功能将无法继续使用。</span></div><div class="ace-line ace-line old-record-id-I6Q5deH0CosjuexYyrHupjvTsJh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AvTEdB6hloJup6xBWuKudzhisQd"><span style="font-size: 16px;">*BTN-<strong>前往提币申诉单</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">https://www.mexc.com/support/apply-clearance</a>*</span></div><div class="ace-line ace-line old-record-id-VfCEdjp2co7v6lxObV5uiBEnst6"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLhGdP800ohazcxDskduVhwesZf"><strong>2. 提币申诉单申请流程</strong></h2><div class="ace-line ace-line old-record-id-CBxod4P9HoHASmxa3EAuxyqps4b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UNJBdtuyVoRPOrxH50UuDsgTsNd"><span style="font-size: 16px;">按照以下步骤提交您的提币申诉申请：</span></div><div class="ace-line ace-line old-record-id-RvGAdR6UOoJ5njx2ghuuVSWXs1b"><span style="font-size: 16px;">1）打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官方网站</a>并登录个人账号，进入<a data-lark-is-custom="true" href="https://www.mexc.com/support">帮助中心</a>页面。</span></div><div class="ace-line ace-line old-record-id-H218dZhgfoFmstxHhwXu4h3kskd"><span style="font-size: 16px;">2）在帮助中心自助服务中找到并点击【<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>】入口。</span></div><div class="ace-line ace-line old-record-id-NzE1dgyQKoNvZ3x8FzJuHPk1s1f"><span style="font-size: 16px;">3）根据页面提示填写相关信息并上传所需资料。</span></div><div class="ace-line ace-line old-record-id-Idm9d4nGFoOXHTxdf25uVubgsoQ"><span style="font-size: 16px;">4）提交申请后耐心等待审核结果。</span></div><div class="ace-line ace-line old-record-id-TjpDdSJzwoQNO8x2IHXulx4Jsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wmj9d09BUoqUuSxTKpKu4s73see"><span style="font-size: 16px;">MEXC 审核人员预计将在 1 至 2 个工作日内完成申请材料审核，届时会通过邮件或站内信通知您审核结果。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MpN3dp3mSoRbGyxS7lnuuppns3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8179f0eb-be1c-4e12-97e4-8b4b490139ba","height":1324,"width":2938,"currHeight":1324,"currWidth":2938,"natrualHeight":1324,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBXZKblXLYooAFAxAS96uhmfysWc%2F%3Fpreview_type%3D16","file_token":"BXZKblXLYooAFAxAS96uhmfysWc","image_type":"image/png","size":428423,"comments":[]}]}" class="image-uploaded gallery old-record-id-VVXSdSZgqo1LElxtQEwuwIC8sBf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143903667VMwLUTwT8pKCqF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVlZYU2RTWmdxbzFMRWx4dFFFd3V3SUM4c0JmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BXZKblXLYooAFAxAS96uhmfysWc/?mount_node_token=VVXSdSZgqo1LElxtQEwuwIC8sBf&mount_point=docx_image" data-width="2938" data-height="1324" data-lark-image-uri="drivetoken://BXZKblXLYooAFAxAS96uhmfysWc" data-lark-image-width="2938" data-lark-image-height="1324" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ef01dqtHfo8qQXxXubRu8ceOsNc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TEBNd38MBopVtTxTAQCu7mZysYb"><strong>3. 提币申诉单所需材料</strong></h2><div class="ace-line ace-line old-record-id-ScAjdWzr0ohYPVxHVRIuPaSVspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XzmtdujOvoikAQxC7iku5569sGc"><span style="font-size: 16px;">提交提币申诉单时，您需要准备两类材料：一是政府签发的有效身份证明文件，二是按要求录制的视频证明及提币申请文件。</span></div><div class="ace-line ace-line old-record-id-NECUdStYOo4hKXxfcN7uYKrHsIb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AzsPd0jAOoZEWYxnbp4u8meWsJd"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-CK3LdMywGowD6DxRj1VuK3aasXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlHhdCpSbokMlfxJDmluvmWMs9e"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保证件照片清晰可见，并且能够显示证件的有效期限。</span></div><div class="ace-line ace-line old-record-id-TA7td22wLoOsBEx8O38ucUA4shg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ih9NdxXAMoXtowxxDXfugXitsGe"><span style="font-size: 16px;">3.2 视频证明及提币申请文件</span></h3><div class="ace-line ace-line old-record-id-P7HwdMDBiofbyhx04x6uo7QXsAg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AnlBdxU54oDUnsxabWJuw90rsPc"><span style="font-size: 16px;">视频录制是提币申诉的核心环节，请按照以下要求准备和录制：</span></div><div class="ace-line ace-line old-record-id-V58XdpppOotu1hxi6sAuzc1NsVg"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-YjlHdffqxoEz6BxU8InuurZhsPd"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写提币申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-PsWBdn7f6oI1rIx9NiHuCXjPseb"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持提币申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-Qc4fdKqOsoYBXrxtRDLuSSREsWe"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与提币申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-AhKjdnRfmolVSmxLJe5uKQa4suc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I4vQdDCEdoWiNNxPWV6uqNxSsGh"><span style="font-size: 16px;">3.3 文件格式要求</span></h3><div class="ace-line ace-line old-record-id-SGkEdyn5foJXl1xftOWuiZ6Bsxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LZi8dVNARoSSgjx7pPOu6OUfszc"><span style="font-size: 16px;">视频文件支持 mp4、mov、avi 格式，文件大小不得超过 50 MB。提币申请文件支持 jpg、png、jpeg、pdf 格式，文件大小不得超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-MnoidOz2sooJFrx9LpXunfzKsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6c5b45a-6f5f-4e86-abc8-5623bb5b8360","height":3026,"width":2432,"currHeight":3026,"currWidth":2432,"natrualHeight":3026,"natrualWidth":2432,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBsOdbMSsdoTF2Uxv4XpuaHgTszh%2F%3Fpreview_type%3D16","file_token":"BsOdbMSsdoTF2Uxv4XpuaHgTszh","image_type":"image/png","size":940684,"comments":[]}]}" class="image-uploaded gallery old-record-id-V9RPdP9lYoNHgGxsP4SudP5HsDh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429172735109GleyqX9S6FwhQY.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-HynqdQJKuouG8pxND1UuosX5sZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CXqedhhspoKm0uxXYOKuwTYvs4f"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-KYntdMUtdoFtzTxoMlzuTJSnsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hup5dX0XWoFc9hxKBEEuWdYZsRh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过提币申诉单提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-KKZPddw6ToN6kWxNbxQu8O6jsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bi9ydPsFMo74rCxXw4euy1TGs4b"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-M7JBd1ewfoQ5juxlVKguVWr1sec"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JrlodZq8aoaUwkxRTAcumGpCs3Y"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-DSLLd7RyiotRJ0xZlU1u5Zy2sug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqFkdexrOoWNPXxImEBub4HNsPf"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-XUHvd1kNJoNF2wxbweuubHJJsVc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Yd1Ad7MaeoZwPUxZ9Mdu7KPvsqd"><strong>5. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-IocLdh1oEoZZRpxNNWJurJUcsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CPWpdbtHvowKXexZxNbuCrhis3v"><span style="font-size: 16px;">提交提币申诉单前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的提币时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-Emsrdn1UPoDjdJx83uIuci94sEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YlbcdGVAHo8OBnxiCDqukFynsks"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Frizd3wKdoUJRQxShihuKcYis8f" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-JAaPdZcICoz5IFx9v79unDSusUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-AxpRdgpZhoz3P9x7YvXuHbVgsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-QM4SdsStdocuKUxlEE9uPh6PsbP" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-B9XKdDUryouHRWxUuiTuRI5ws8N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li></ul><div class="ace-line ace-line old-record-id-SI5edjegCozR8Zx4NQTurz57s7c"><span style="font-size: 16px;"><br></span></div></div>

未填/错填标签（Memo/Tag）找回申请指南

2026-04-20 09:54:13

<div data-page-id="DRu0dShUroDGayxgKTZuoopTsnf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-GlNqdAjshokbM2xBVCPu3wUpsff"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-Bbxgd35ghoxExAx3sHDuA04vspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FHsEdB5QVoFmJ2xPSBOujFY0sRb"><span style="font-size: 16px;">Memo/Tag 是某些加密货币转账时必需的附加地址信息，用于识别具体的交易接收者。对于如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等币种，仅有钱包地址是不够的，必须同时填写正确的 Memo/Tag 才能完成有效转账。</span></div><div class="ace-line ace-line old-record-id-FJC6doARoop6agxaTd4u6GuKsIe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CuQBdhpzDoMbyixvpbTuT6vIs6g"><span style="font-size: 16px;">在 MEXC 平台上，需要填写 Memo/Tag 的币种（如 XRP、ATOM 等）所有账户都是共用同一个充值钱包地址。因此，只有填写正确的充值标签，系统才能将资产准确分配到您的账户。</span></div><div class="ace-line ace-line old-record-id-F35vdAg0soupt0xue8xufKhxs0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-StuNdNsjAoYfKFxVkMRu6jd7sIh"><strong>如何找回资产</strong></h2><div class="ace-line ace-line old-record-id-AGCLdfS5coznGnxL9VLuRPiMsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M7uEdwQGiotAF5xhZcPuoLcIspb"><span style="font-size: 16px;">如果您在转账时忘记填写或填错了 Memo/Tag，可以通过填写【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】表单进行资产找回申请。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-W0OmdwUXqoaLAhxGmbouIxXvsrh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Y5WkdoUuVod3R2xAJeoucYfVsv7"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-NzzodZgLCoI3wyxWGpcub6LOsLc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NYUsdrC5soAoENxJLEHup5tIsNh"><strong>条款与规则</strong></h2><div class="ace-line ace-line old-record-id-BU5Sd8vZOoDUr8xhcXFuUsTzs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WwFDd0XKKolIiExs5VEuTrkAs8d"><span style="font-size: 16px;">1）MEXC 将竭尽全力帮您进行资产找回，但由于区块炼网络的复杂性，MEXC 无法确保在所有情况下都能恢复 100% 的资产。</span></div><div class="ace-line ace-line old-record-id-GQPidkQajo9NVFxDdTjuTdA0sug"><span style="font-size: 16px;">2）如果 MEXC 无法进行资产找回，交易者存入的不支持的币种将导致永久损失。</span></div><div class="ace-line ace-line old-record-id-ZZqpdeTuWokdsoxKY9Uub61ospg"><span style="font-size: 16px;">3）由于资产找回涉及到大量人力投入，您的资料审核通过的情况下，我们可能会收取一定手续费费用，具体数额以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-CEvEdQpBqo2tbExdzB6uSxqOsZc"><span style="font-size: 16px;">4）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。</span></div><div class="ace-line ace-line old-record-id-Ddq6dQjBZomIsGxtxAGu6903sVd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TweLdP6p1o0XjpxeDMcuhUkgsbC"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Y6Cnd31j0oXHFfxfmZlu2P5qsad" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及Memo</a></div></li><li class="ace-line ace-line old-record-id-PgfVdYtLnoBf7rxHnfYuFORqsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请 </a></div></li><li class="ace-line ace-line old-record-id-VkQWdKBR6o1yOYx5HMnuDRaIsTb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-RpwwdzE2LonphBxrhcAu47Lxs2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">钱包维护导致充值/提现暂停怎么办</a></div></li><li class="ace-line ace-line old-record-id-TIV6dujzZo4I97xJMftuCtdksrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什么是预入账</a></div></li></ul><div class="ace-line ace-line old-record-id-B4lydqaDzojEPvx0bUCuRLKXsmb"><br></div></div>

如何填写“充值未到账申请找回”表单

2026-04-15 16:56:01

<div data-page-id="TUZmd2QYBoqNkwx5CgAuBSlfspd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-IkrPdYdlcon8p1xS604uWqWOs9C"><strong>1. 填写指南</strong></h2><div class="ace-line ace-line old-record-id-OyRndFhIloPeKbxzLdCuy0kOsqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SU47d2dkGoBa1CxWGeYuG7HNspd"><span style="font-size: 16px;">在 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">帮助中心</a>页面，点击【充值未到账申请找回】按钮。</span></div><div class="ace-line ace-line old-record-id-DXAmdZnNBonziwxEw2puSob0sRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fae35fcc-aff3-4e52-8bbd-a0fc891e679a","height":1364,"width":2936,"currHeight":1364,"currWidth":2936,"natrualHeight":1364,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCETLbPVw6omz94xTWb3urEC5soe%2F%3Fpreview_type%3D16","file_token":"CETLbPVw6omz94xTWb3urEC5soe","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-SLB4da8BEolU4pxRdA9u5XVUshb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728085oepcgNeX3R5Leo.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0xCNGRhOEJFb2xVNHB4UmRBOXU1WFZVc2hiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CETLbPVw6omz94xTWb3urEC5soe/?mount_node_token=SLB4da8BEolU4pxRdA9u5XVUshb&mount_point=docx_image" data-width="2936" data-height="1364" data-lark-image-uri="drivetoken://CETLbPVw6omz94xTWb3urEC5soe" data-lark-image-width="2936" data-lark-image-height="1364" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VbcHdIBOOoyQC1xBEdFuWyLUsUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HwYYdRbJbok3AsxrTFpuPE4lsLf"><span style="font-size: 16px;">根据页面显示的充值未到账的原因，选择符合自己情况的原因后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-DNNDdf1MXoHWiaxcIhZuMVBgspc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d8acf33e-26cc-4d2c-be1c-57a98dc6b539","height":1404,"width":2928,"currHeight":1404,"currWidth":2928,"natrualHeight":1404,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FN56RbRrkxomAP5xPfUNu28jTsVb%2F%3Fpreview_type%3D16","file_token":"N56RbRrkxomAP5xPfUNu28jTsVb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-RKHUdl3KlojjG9xlABzujNf4skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357282037IVqmJUrIjHi9f.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUktIVWRsM0tsb2pqRzl4bEFCenVqTmY0c2toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/N56RbRrkxomAP5xPfUNu28jTsVb/?mount_node_token=RKHUdl3KlojjG9xlABzujNf4skh&mount_point=docx_image" data-width="2928" data-height="1404" data-lark-image-uri="drivetoken://N56RbRrkxomAP5xPfUNu28jTsVb" data-lark-image-width="2928" data-lark-image-height="1404" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q3D9d0I0lo19iZxrDI3uY1XOs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDsYdUQgSo8fb9xIKoTuE7uZsJb"><span style="font-size: 16px;">填写所需要的材料，以页面显示为准。如充值币种、充值网路、充值数量、MEXC 充值地址、充值 TxID 等信息，填写完成后点击【提交申请】即可。</span></div><div class="ace-line ace-line old-record-id-P2kvdSO7GovOKhxbErbuRRWMsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M9cBdofhToPZa9xKvWhu8CZjskh"><span style="font-size: 16px;">提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XTO0dDwDPoBFwoxxHB5uKugSs2e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2269a9ce-c984-4d52-896c-61a1b24c8543","height":1332,"width":2938,"currHeight":1332,"currWidth":2938,"natrualHeight":1332,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFN5gbQzbQoGNNQxpercurg4isOg%2F%3Fpreview_type%3D16","file_token":"FN5gbQzbQoGNNQxpercurg4isOg","image_type":"image/png","size":405025,"comments":[]}]}" class="image-uploaded gallery old-record-id-QXytdg48morx9oxbcNxudLCVsVb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728547azBYbPsaZ41EIb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVh5dGRnNDhtb3J4OW94YmNOeHVkTENWc1ZiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FN5gbQzbQoGNNQxpercurg4isOg/?mount_node_token=QXytdg48morx9oxbcNxudLCVsVb&mount_point=docx_image" data-width="2938" data-height="1332" data-lark-image-uri="drivetoken://FN5gbQzbQoGNNQxpercurg4isOg" data-lark-image-width="2938" data-lark-image-height="1332" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-E4p9dIXndoguZBxSX7Juh0bGsse"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-EnZhdO9b8o2AitxqcOXuJESwstc"><span style="font-size: 16px;">1.1 表单填写字段说明：</span></h3><div class="ace-line ace-line old-record-id-X6t1dPpyIogvXnxQwSguWxzBsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnIvdYmDEoP4tBxCejquRaRUscf"><span style="font-size: 16px;"><strong>1）充值币种</strong>：请填写准确的充值币种名称，以便核实充值信息。</span></div><div class="ace-line ace-line old-record-id-STPodpNOUoNQC5xiqJQuUX8xslc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KrTRdrMnro8mE7xXLl6ud9pVsmc"><span style="font-size: 16px;"><strong>2）充值网路</strong>：请务必根据充值交易哈希（TxID/TxHash）填写充值网路。如您无法确认充值网路，请向提币平台确认。</span></div><div class="ace-line ace-line old-record-id-VSDIdj66HoLjEpxudAqulehosDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HbTfdbHCIo2OXIxYy3zuyCOjszb"><span style="font-size: 16px;"><strong>3）充值数量</strong>：请填写区块浏览器显示的充值数量（最多输入41位元字符，22位元整数+18位元小数）；填写的充值数量仅作参考，客服将根据TxID的实际充值数量进行处理，请以最终处理结果为准。</span></div><div class="ace-line ace-line old-record-id-RSCTd5UB8oJGWHxS0QxuWxVLsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BAM4dbU2LopnbHxfWx8uIFHlsdg"><span style="font-size: 16px;"><strong>4）MEXC 充值地址</strong>：请填写交易哈希（TxID/TxHash）中显示的充值接收地址（您的MEXC账号充值地址）。交易的接收地址（Receiving Address）通常也称为“To Address”或“Receiver Address”。</span></div><div class="ace-line ace-line old-record-id-HHb2dZgDMoyveVxsjy4u8l7csSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mw3IdxNlfoS8h3xQD5Qu5kmksgz"><span style="font-size: 16px;"><strong>5）充值 TxID</strong>：充值交易哈希（TxID/TxHash）是每一笔区块链交易的唯一标识。只需输入充值TxID即可，请勿填写网页连结或其他信息。请在提币平台复制TxID，请勿填写网址连结。</span></div><div class="ace-line ace-line old-record-id-UIt5dHYVIozzanx9HDAuQkFDs5g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6c26ffe8-f8f4-41d8-9d49-dd26d1036c99","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWo6dbdUfwoSPdaxDCtPuLOkIsFf%2F%3Fpreview_type%3D16","file_token":"Wo6dbdUfwoSPdaxDCtPuLOkIsFf","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-TchCduO37oUREVxp4rxuMZN1sth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727545a3YzcTrIzWCe6N.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVGNoQ2R1TzM3b1VSRVZ4cDRyeHVNWk4xc3RoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wo6dbdUfwoSPdaxDCtPuLOkIsFf/?mount_node_token=TchCduO37oUREVxp4rxuMZN1sth&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://Wo6dbdUfwoSPdaxDCtPuLOkIsFf" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NLa5dusvko84Lhx5LM5umfeKsEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VUzYdgMr3o1Ge7xl3MRuOoF7sZd"><span style="font-size: 16px;">1.2 Ton 网络 TON 代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-WFcndboxmo2Yu1xEtTPu5qOXsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ApqldKAhVoyHvHxVUp7uSs0Fsfc"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301。</span></div><div class="ace-line ace-line old-record-id-TY5od3YSjo6zIQxHT8QuCZ29sSh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"919e813a-88d6-41aa-acb9-6268520dbf60","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHmfTbUez3otgkex1ZkDu3k7isOd%2F%3Fpreview_type%3D16","file_token":"HmfTbUez3otgkex1ZkDu3k7isOd","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OQnpd5e0DogDsFxs66nugSJJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357283481g26j8ykUqma5f.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUVVptZDJRWUJvcU5rd3g1Q2dBdUJTbGZzcGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiSG1mVGJVZXozb3Rna2V4MVprRHUzazdpc09kIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozNzk3NTUsInNjYWxlIjoxLCJ3aWR0aCI6MjkyMCwiaGVpZ2h0IjoxMzYyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJIbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1FucGQ1ZTBEb2dEc0Z4czY2bnVnU0pKc2FoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HmfTbUez3otgkex1ZkDu3k7isOd/?mount_node_token=OQnpd5e0DogDsFxs66nugSJJsah&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://HmfTbUez3otgkex1ZkDu3k7isOd" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KcwydWz0eoMG0YxfebbugzAasQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWIwdTGaDoSQH3xXuiTuL3I9sDh"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击对应字母。如点击字母 F。</span></div><div class="ace-line ace-line old-record-id-QDfWdOL4toa5nfxkHjpuiKxTs5e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"241b463a-0551-423e-80e6-f47f406c4d20","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPg9QbnsB6oWq79xWrWKu4ljMsnb%2F%3Fpreview_type%3D16","file_token":"Pg9QbnsB6oWq79xWrWKu4ljMsnb","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-XF8udNOkrowt5dxB8SUuZk5usld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728118bY1XL4vCDAKvRJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWEY4dWROT2tyb3d0NWR4QjhTVXVaazV1c2xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pg9QbnsB6oWq79xWrWKu4ljMsnb/?mount_node_token=XF8udNOkrowt5dxB8SUuZk5usld&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://Pg9QbnsB6oWq79xWrWKu4ljMsnb" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VTDkdH2MpoqKuxxerlEuXYPesYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FMtudnlT4oP0psxP6FtuzUOasdd"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-RVTadJzemoSm41xrAASu6euRsxg"><span style="font-size: 16px;">如：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-TYEcdhZwDoKUJyx5u2LudrevsWg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a2dbd278-0e0d-42dc-a22b-3e61d78062c9","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvJWbOtUBoEtgnx6n7fuCJjesLc%2F%3Fpreview_type%3D16","file_token":"SvJWbOtUBoEtgnx6n7fuCJjesLc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-V1redHSOGorp8ax52z4uoWl1sEg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135728522qfZyEUqENp3ayQ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVjFyZWRIU09Hb3JwOGF4NTJ6NHVvV2wxc0VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SvJWbOtUBoEtgnx6n7fuCJjesLc/?mount_node_token=V1redHSOGorp8ax52z4uoWl1sEg&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://SvJWbOtUBoEtgnx6n7fuCJjesLc" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DyYtdPMtuoE1cGxwpJeuYCpas5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I9GhdyNsBoVZG3xAmdlud1H6sKe"><span style="font-size: 16px;">1.3 Ton 网络其他代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-DLF9dpd8ForScNxhXK1urbsoshe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z8dndsJrFoMV6bxbGgOuG26Us1b"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0。</span></div><div class="ace-line ace-line old-record-id-PHhWdF99Wo9hdTxth58uhKROsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"29737e15-1010-46bb-bec8-95df5f96c8b4","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7TSbEcTRoE2skxTNRBuwuHosDh%2F%3Fpreview_type%3D16","file_token":"P7TSbEcTRoE2skxTNRBuwuHosDh","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-FI4zdMAQsovh8dxTk5mumN7Rs24"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604131357283628PlTARGjOrgJAn.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkk0emRNQVFzb3ZoOGR4VGs1bXVtTjdSczI0Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7TSbEcTRoE2skxTNRBuwuHosDh/?mount_node_token=FI4zdMAQsovh8dxTk5mumN7Rs24&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://P7TSbEcTRoE2skxTNRBuwuHosDh" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-B1Fzdzy5UoWZ9MxLrjiu4717sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3vCdZ9K1oqNMCxuYZIuhXT6sIc"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击“Jetton Internal Transfer”后的对应字母。如点击字母 D。</span></div><div class="ace-line ace-line old-record-id-JaX8dtPxeomkg9x6ZAWuhyPws4d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"837c943c-2719-4fe6-a1f2-9c662892236e","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHJ1Yb456YoD9g1xVfUpunNMZsFK%2F%3Fpreview_type%3D16","file_token":"HJ1Yb456YoD9g1xVfUpunNMZsFK","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-WNJsddny3o63mzxt4RHuWHRcsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727577yHDYKZEnn2gJTH.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUVVptZDJRWUJvcU5rd3g1Q2dBdUJTbGZzcGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiSEoxWWI0NTZZb0Q5ZzF4VmZVcHVuTk1ac0ZLIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozMDc2MDksInNjYWxlIjoxLCJ3aWR0aCI6MjM0NiwiaGVpZ2h0IjoxMDQwLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV05Kc2RkbnkzbzYzbXp4dDRSSHVXSFJjc1RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HJ1Yb456YoD9g1xVfUpunNMZsFK/?mount_node_token=WNJsddny3o63mzxt4RHuWHRcsTf&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://HJ1Yb456YoD9g1xVfUpunNMZsFK" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TwlkddJpOoCv5XxyBrNuKgPHsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LJxidjTwiobTkPx3zbLu5McisVe"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-KOFmd0fBbogX3xxXSWPumAC3ssh"><span style="font-size: 16px;">如：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-Uehbdc9dBoianFxOXZyuFkMAshG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8ea24fea-9beb-4c7b-91f2-c26e1da06852","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSSfCb3NV6o5mq5x5ijUubuYPs3f%2F%3Fpreview_type%3D16","file_token":"SSfCb3NV6o5mq5x5ijUubuYPs3f","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-MKlLdQfLOoUA03xzCaAuRe03s7g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727815t2wiSJXar4Nx29.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTUtsTGRRZkxPb1VBMDN4ekNhQXVSZTAzczdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SSfCb3NV6o5mq5x5ijUubuYPs3f/?mount_node_token=MKlLdQfLOoUA03xzCaAuRe03s7g&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://SSfCb3NV6o5mq5x5ijUubuYPs3f" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KtoXdlSCko5xRKx4WEausbFysJh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JWbBdCpQnoqcNcxy1yAupZ9ns8u"><span style="font-size: 16px;"><strong>1.4 补充资料填写</strong></span></div><div class="ace-line ace-line old-record-id-FmcPdqiPporX7qxhLk4unt0ys5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hec6dodIMoeQFlxDGaOuCbinsYi"><span style="font-size: 16px;">一旦您的申请通过审核，MEXC 客服将及时披露原路退回地址给您，您需要核对退回地址是否正确。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UnbUdxK34onAwNxyi8RuGgN1sfc" data-list="bullet"><div><span style="font-size: 16px;">如果退回地址正确，请点击【确定退回至该地址】，您的资金将被退回至该地址。</span></div></li><li class="ace-line ace-line old-record-id-LyJtd4cQ4oAF1YxsMlQulVyNs8f" data-list="bullet"><div><span style="font-size: 16px;">如发现地址有误或无法接收资金，请点击【取消申请】，并联系在线客服提供正确的退回地址。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDl7ddZCUouA3lxcM50uSAuwsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C13Odr1j7olwQ2xLJhSut1gosUg"><span style="font-size: 16px;">需要注意的是，充值 MEXC 不支持的币种及充值至 MEXC 热钱包地址两种情况，仅支持原路退回。</span></div><div class="ace-line ace-line old-record-id-Gx4ldvh29ohJ4nxSrvuuJGFEstf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"227f0efd-e2e7-417b-b572-f76162d2c702","height":705,"width":1429,"currHeight":705,"currWidth":1429,"natrualHeight":705,"natrualWidth":1429,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOnlobqFbdoYAbDx7VCBuurQlssd%2F%3Fpreview_type%3D16","file_token":"OnlobqFbdoYAbDx7VCBuurQlssd","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-W1OxdjMuEoz3kXx0pf8urxinsZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727848AQ2z9I78ZYMP3e.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzFPeGRqTXVFb3oza1h4MHBmOHVyeGluc1pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OnlobqFbdoYAbDx7VCBuurQlssd/?mount_node_token=W1OxdjMuEoz3kXx0pf8urxinsZg&mount_point=docx_image" data-width="1429" data-height="705" data-lark-image-uri="drivetoken://OnlobqFbdoYAbDx7VCBuurQlssd" data-lark-image-width="1429" data-lark-image-height="705" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ISgvdnHfjoBcGpxQj8auUNUBsWd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GrGCdYJJUoG0w4xsyAlux60Xs6b"><span style="font-size: 16px;">一旦您点击【确认退回该地址】，即表示您已确认该地址为有效且正确的地址。在此之后，若您未能成功通过该地址收到退回资金，MEXC 将不承担相应责任。</span></div><div class="ace-line ace-line old-record-id-LyOddk0aEoQ2ncxqFImugScJscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"41860802-54a0-4b4c-8bc0-ae91f59da547","height":699,"width":1415,"currHeight":699,"currWidth":1415,"natrualHeight":699,"natrualWidth":1415,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPs71bM4iRoEdu0xjkvoukNSAsBd%2F%3Fpreview_type%3D16","file_token":"Ps71bM4iRoEdu0xjkvoukNSAsBd","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-PeGIdYXV3o0B4gxt3j3u5DkesPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413135727312NSojwQzmGO59oj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUGVHSWRZWFYzbzBCNGd4dDNqM3U1RGtlc1BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Ps71bM4iRoEdu0xjkvoukNSAsBd/?mount_node_token=PeGIdYXV3o0B4gxt3j3u5DkesPe&mount_point=docx_image" data-width="1415" data-height="699" data-lark-image-uri="drivetoken://Ps71bM4iRoEdu0xjkvoukNSAsBd" data-lark-image-width="1415" data-lark-image-height="699" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S4IgdTERqoLIaYxK6euuDjNQstd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BC81dSk6BobPnvx5yfOuEQgisOh"><strong>2. 处理手续费和预计完成时间说明</strong></h2><div class="ace-line ace-line old-record-id-XiMAdOfQZoXgZQx13ZeuXiJLsyb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="264;235;197;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="264"><col width="235"><col width="197"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IKg9dH132oaljDxpJc6uVFzSs2c"><strong style="font-size: 16px;">充值问题类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EBMBdox2DogAIHxo4DCucLoPs9g"><strong style="font-size: 16px;">费用</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kgf6d85VvoCLHLxkYRXuZnCdsre"><strong style="font-size: 16px;">处理方案</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mq2wd3NJgotI4cxFRkDuKhUIsWh"><strong style="font-size: 16px;">处理时效</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AzTMd6o8hocvd1xLAtLuXKzisac"><span style="font-size: 16px;">充值到热钱包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Y37Ud5K5foi5FHxXsqCuOwY2sjc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UGntdZEQQoiL6qxNeJEuCVoisgg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JSK5dcjTvogO3Dx0F7duVey1s2c"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IgnQdtWQ7o7QMjxbKi1uaL5lslb"><span style="font-size: 16px;">充值未填/填错 Memo</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JgM5dMVK1o70CAx1BCQu9515stb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YHA9doAi3oaPpfxTmRbu6oojsBg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZwcodSXKZoDM6QxY0k6uXY1xsze"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VAZHdwOmfoYpKBxYkoduOC68sKP"><span style="font-size: 16px;">充值不支持币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NpSMdT1ProLKWsxe0GVuYyrPsVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FXw2dDmj3oazYCx8LHZumHUvsqe"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-B345dpRNUoaj3DxmfuauKb8DsEd"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Wh1sdZ6L1oc8ZhxuDNcuoqFgsQe"><span style="font-size: 16px;">使用不支持网络进行充值</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GUbSd5Zz3oogWTxEovpu3sVts6d"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OJbadMT9zoVDxxxmFVluG00nsjd"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQqldmernoSHaMxS5q3uXJeQsqg"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sbn7dYFeToNrQHxQfyXuf0yZsmg"><span style="font-size: 16px;">充值禁止充值币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BDFNdcqV2ol5p1xRKddu4ChyshA"><span style="font-size: 16px;">根据链上 Gas fee 动态调整</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Uk5ndL5arosymjxKkwsu8aXpsYf"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X3NZdYJ46o7cMQxrJTyulKo7sfb"><span style="font-size: 16px;">7 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Als5dCISEoyYkExLAdYuCsQvs9g"><span style="font-size: 16px;">支持的币种/网络正常充值未入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LLRBdP730o4yNBx4TmOu5v9Esge"><span style="font-size: 16px;">免费</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SMcCdd9KYogok1xwloEuDXf9sUX"><span style="font-size: 16px;">入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GzDLdUf4Bo4632xshj3ulC0Nsnh"><span style="font-size: 16px;">3 天</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-AsK9djL9RocsC8xKdEouLB2wsOg"><strong style="font-size: 16px;">注意：部分充值可能涉及特殊情况，请以客服实际处理方案为准。</strong></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Ktdcd8FPEoeBIhxXhBEu0Oi4sBd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GlHfdtDZLox7NKx3PzAuAvA7sNb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XLQSdSAeGojVe0xoRyYuTn0TsQg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-YvAhdWUwfo3shTxD2HouYHoXsdd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-UMwwdbsW7omifQxhKIBuEqpXsUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-P2aQdPqgooM3XQx8IwUuGMd1snb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-BlQwdyxTooKaYSxWRyWuW25ysNh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-KUJFdPf8Wo3CyzxYeH1uDnMRsKe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GfF2dflMUoZhlrxcRjXuBGaKs2g"><span style="font-size: 16px;"><br></span></div></div>

App 端充值新手指引

2026-04-15 11:01:12

<div data-page-id="EUOOdz2NToJYPVxCoPluMKgEsYf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-O9whd1sGmoFLrRxZexpunaBtsyh"><span style="font-size: 16px;">新手充值加密货币时，请确保充值网络与提币网络完全一致。转账前务必核对地址和网络信息，一旦错误可能导致资产永久丢失且无法找回。</span></div><div class="ace-line ace-line old-record-id-VvfidJMR8oWMn8xOPIGufKE0sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bo6Zd99j2oqvxBxGswDuvnNWs8b"><span style="font-size: 16px;">更多关于充值相关内容，您可以阅读：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WDQSdEcQboNMiMx3k0CuPq5Bsdf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-VoBDdbs1oolw81xOqnJur5vQsEQ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-D3YldUQFLohqABxpoZvup8svsfb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DXHWdLDieoapnlxTLgwubfpOshc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-HpQxdofDDoLJHSxY40Zuxnu0s2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

如何查看地址及Memo

2026-04-13 14:25:02

<div data-page-id="X6RVdjkpzoij5CxFKzquuQnmsJc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Kw1fdmKu5oCQ38xZJyhufsXBs5c"><strong>1. 什么是 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-YIJIdX4ceocV88xsruyuRYVNsTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DEPBdeyd7omtAmxtnvkuqeAoshf"><span style="font-size: 16px;">Memo/Tag 是加密货币交易中使用的数字或字母数字识别码。其核心功能在于唯一标识收款人，或将交易精准分配至交易所或平台内的特定用户账户。</span></div><div class="ace-line ace-line old-record-id-W8AWdpfDOoZtUmxU9nPutwWmsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ARQfdXXw0oMc6qxX1AsuWkLYsAe"><span style="font-size: 16px;"><strong>适用范围：</strong> 部分区块链网络（如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等）在进行链上转账时需要填写 Memo，以确保资金准确入账。</span></div><div class="ace-line ace-line old-record-id-NVFMdACkUoJ5c7xhRxmuzolRsSe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GQZtdyhdSoPlzqxct7tu5Zp7sWd"><strong>2. 如何查看地址及 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-PooldfT7rom9KyxSxBgu9uH8swd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SeLfdffn8oDfC4xiFhcuRX6TsPc"><span style="font-size: 16px;">Web：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a> →【充值】→【<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">链上充值</a>】→ 选择币种，如 XRP → 即可查看。</span></div><div class="ace-line ace-line old-record-id-NsredvBJ2oAKzzxQMv3uGwzjsEf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fdc0b40a-7e41-4aa9-a939-74081c0b319e","height":1454,"width":2936,"currHeight":1454,"currWidth":2936,"natrualHeight":1454,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKjdAbYzi7o4v7XxdOhLudoPTsQe%2F%3Fpreview_type%3D16","file_token":"KjdAbYzi7o4v7XxdOhLudoPTsQe","image_type":"image/png","size":613872,"comments":[]}]}" class="image-uploaded gallery old-record-id-AL2JdzYd7oz6TYxJSERu3NiCsJc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142425527v4aYlIyW2pLWZR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLamRBYll6aTdvNHY3WHhkT2hMdWRvUFRzUWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQUwySmR6WWQ3b3o2VFl4SlNFUnUzTmlDc0pjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LamRBYll6aTdvNHY3WHhkT2hMdWRvUFRzUWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KjdAbYzi7o4v7XxdOhLudoPTsQe/?mount_node_token=AL2JdzYd7oz6TYxJSERu3NiCsJc&mount_point=docx_image" data-width="2936" data-height="1454" data-lark-image-uri="drivetoken://KjdAbYzi7o4v7XxdOhLudoPTsQe" data-lark-image-width="2936" data-lark-image-height="1454" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ny6jduUuyoJJGHxcwihuyQ3WsFK"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HuLUdaArto3EizxYCtPuXEhzsZd"><span style="font-size: 16px;">App：MEXC App 首页 →【充值】→【链上充值】→ 选择币种，如 XRP → 即可查看。</span></div><div class="ace-line ace-line old-record-id-CslTdvRjYoytllxUDzYuDFRAsfc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1f46f846-e2a3-47a6-b2cd-460f12e36774","height":2170,"width":4173,"currHeight":2170,"currWidth":4173,"natrualHeight":2170,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLCIGbdXneoFQaKx5v2luFBitskd%2F%3Fpreview_type%3D16","file_token":"LCIGbdXneoFQaKx5v2luFBitskd","image_type":"image/png","size":2174800,"comments":[]}]}" class="image-uploaded gallery old-record-id-C5BJdJjbWo8XDqxems7uOV0bsob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142426071DgWEbD4p63aLoy.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMQ0lHYmRYbmVvRlFhS3g1djJsdUZCaXRza2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQzVCSmRKamJXbzhYRHF4ZW1zN3VPVjBic29iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MQ0lHYmRYbmVvRlFhS3g1djJsdUZCaXRza2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LCIGbdXneoFQaKx5v2luFBitskd/?mount_node_token=C5BJdJjbWo8XDqxems7uOV0bsob&mount_point=docx_image" data-width="4173" data-height="2170" data-lark-image-uri="drivetoken://LCIGbdXneoFQaKx5v2luFBitskd" data-lark-image-width="4173" data-lark-image-height="2170" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-IsKpd0s0XoRcj9xCLaUuQiEjs2b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-N2S8dQMFNoayxVxmmP1uZPFys3d"><strong>3. 如何填写地址及 Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-RzzzdKlzdowX7TxkRXfu0EqYsVg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MCuVdQrfvozyVUxILCJuFJ8hsQg"><span style="font-size: 16px;">Web：MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a> →【资产】→【<a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/XRP">提币</a>】→ 选择币种，如 XRP → 输入提币地址和对应的 Memo/Tag。</span></div><div class="ace-line ace-line old-record-id-LdEbdT5jBol9NExCl6Tu1jP6sDf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c2a296d2-123e-454b-b175-02966dfaf11a","height":1400,"width":2938,"currHeight":1400,"currWidth":2938,"natrualHeight":1400,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNyK2btE1GoQcLAx5UgWutAiqsef%2F%3Fpreview_type%3D16","file_token":"NyK2btE1GoQcLAx5UgWutAiqsef","image_type":"image/png","size":516177,"comments":[]}]}" class="image-uploaded gallery old-record-id-D7ZndVgaQo3iJMxCDS1u3c3Wsue"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142425005UfkY9MfxtWeA3U.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOeUsyYnRFMUdvUWNMQXg1VWdXdXRBaXFzZWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRDdabmRWZ2FRbzNpSk14Q0RTMXUzYzNXc3VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OeUsyYnRFMUdvUWNMQXg1VWdXdXRBaXFzZWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NyK2btE1GoQcLAx5UgWutAiqsef/?mount_node_token=D7ZndVgaQo3iJMxCDS1u3c3Wsue&mount_point=docx_image" data-width="2938" data-height="1400" data-lark-image-uri="drivetoken://NyK2btE1GoQcLAx5UgWutAiqsef" data-lark-image-width="2938" data-lark-image-height="1400" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MAISdAGlKorBSpxirahuExYxs4f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZv7dLc8qoBoZoxiJUQumVycsw6"><span style="font-size: 16px;">App：MEXC App【资产】页 →【提币】→ 选择币种，如 XRP →【链上提币】→ 输入提币地址和对应的 Memo/Tag。</span></div><div class="ace-line ace-line old-record-id-LMAYdwUk0o5XpExi9qvuilkEslb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f35f59c7-5a8b-48ec-b534-cee2d09d6a21","height":2167,"width":4173,"currHeight":2167,"currWidth":4173,"natrualHeight":2167,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYwEubNNE5oEs0pxFhCHuwXkjsEd%2F%3Fpreview_type%3D16","file_token":"YwEubNNE5oEs0pxFhCHuwXkjsEd","image_type":"image/png","size":1157406,"comments":[]}]}" class="image-uploaded gallery old-record-id-HozwdKzkOoYcyKx7yGuuHTlVs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260413142426442GnWppbuLpqQK9b.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZd0V1Yk5ORTVvRXMwcHhGaENIdXdYa2pzRWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSG96d2RLemtPb1ljeUt4N3lHdXVIVGxWczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Zd0V1Yk5ORTVvRXMwcHhGaENIdXdYa2pzRWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YwEubNNE5oEs0pxFhCHuwXkjsEd/?mount_node_token=HozwdKzkOoYcyKx7yGuuHTlVs2e&mount_point=docx_image" data-width="4173" data-height="2167" data-lark-image-uri="drivetoken://YwEubNNE5oEs0pxFhCHuwXkjsEd" data-lark-image-width="4173" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F5ECdISTHoCghtxYnRvuG5laswf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YtTTdNbxgo0rtuxtcyguVWhdspc"><strong>4. 填写 Memo/Tag 的注意事项</strong></h2><div class="ace-line ace-line old-record-id-O5ZEd4V3Dox74Jx9cWxucYs9sjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FWUVdwg17onHjPxv7EKu6G6Ls0f"><span style="font-size: 16px;">1）Memo与充提币地址一一对应，用于确保充提地址的唯一性，若填错或未填入可能导致资产遗失。</span></div><div class="ace-line ace-line old-record-id-VJOCdxFh9oRtxYxVex1upGQisXc"><span style="font-size: 16px;">2）选择充币网路时，其他交易平台或钱包【提币/提现网络】要与 MEXC 充币的网络保持一致，否则会造成您的资产损失。</span></div><div class="ace-line ace-line old-record-id-TmgZdrS5NoUc1uxREeJunDX3sgh"><span style="font-size: 16px;">3）不是所有币种或网络都需要 Memo/Tag，充提币时需依实际情况操作。</span></div><div class="ace-line ace-line old-record-id-XLbCdXzo7orIInxQZzduDsmksvg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AQVWdRP45oDClEx1k7iulnKWstf"><strong>5. 异常情况处理方案</strong></h2><div class="ace-line ace-line old-record-id-MawmdXkrTonYNax1KLkuYNhAsXb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NCOSdF0Y5of0CixmDzrugI7ts3r"><span style="font-size: 16px;">5.1 转账时未填入或错填 Memo/Tag 识别码，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-P8pldxpvao4EANxaelhu8BcCsyd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PgU3dU87yonUexxUkceuTmYQsBg"><span style="font-size: 16px;"><strong>问题描述：</strong> 转账时未填入或错填 Memo/Tag 识别码，导致资产无法入账。</span></div><div class="ace-line ace-line old-record-id-Ndb6dyAkFojltoxn2c1uRJYfsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EHZIdHuFoow40pxR75IukHMmsTO"><span style="font-size: 16px;"><strong>解决方案：</strong>前往 MEXC 官网提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，平台将在 1-2 个工作日内完成审核，审核结果将通过邮件或站内信通知。</span></div><div class="ace-line ace-line old-record-id-N7w7d5wTJoNXcexGJ7ouyVkEs8c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H2R0dEPxRoDpcuxiHFcuUmepstb"><span style="font-size: 16px;">参考阅读：<a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">自助申请填写指南</a></span></div><div class="ace-line ace-line old-record-id-Pk0GdRXa3oeiLgxUVbWuyL3Cshz"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HhsAdvXnnoltNxxjgNcuKAwaswc"><span style="font-size: 16px;">5.2 提币时未填写或错填 Memo/Tag</span></h3><div class="ace-line ace-line old-record-id-JCnAdaUFvoPOo6xA4AiuGmD6sof"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-USSDdDBe6oHrfjxdhZ1uH6lmsjh"><span style="font-size: 16px;">如果您在确认提币短信或者邮件前发现自己未填或填写了错误的 Memo 信息，您可以前往【提币记录】中点击【取消】这笔提币操作，然后用正确的地址重新发起提币。</span></div><div class="ace-line ace-line old-record-id-O7fPdLFFBo6IpZxtTW2uVVHescf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WVblde5ViotjMbxYNeDuwSAtsWg"><span style="font-size: 16px;">Web：MEXC 官网首页导航栏【资产】中选择【资金记录】，在资金记录页面选择【提币记录】中进行取消。</span></div><div class="ace-line ace-line old-record-id-MszcdcY3qoE1nkxvbQguqUX7sch"><span style="font-size: 16px;">App：MEXC App 首页顶部点击【个人头像】，选择【交易记录】，在【充值/提币】中选择【提币记录】中进行取消。</span></div><div class="ace-line ace-line old-record-id-Wi8EddIpQo3tNnxMSoAueO6hsUe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OEITd387roVgcdx7Uavut7xxsGf"><span style="font-size: 16px;">如果您已经收到确认提币邮件或者短信后才发现自己未填或填写了错误的 Memo 信息，您可以复制提币操作的 TxID 前往接收资产的平台进行谘询帮忙找回资产。</span></div><div class="ace-line ace-line old-record-id-XkfhdIYBGo3UB0xVxXRu3ahSspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GSfEdX8bMo1qw7xuN8yuFOmgsng"><span style="font-size: 16px;">参考阅读：<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">如何在 MEXC 查找 TxID</a></span></div><div class="ace-line ace-line old-record-id-LNg7dTuYzoFuCixNNskubYB5sfg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JQiAdeQJnoWX1ax8Xo3urSWQslc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-T73ldNmC7o5aS9x0ioGum1kGsQc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App） </a></div></li><li class="ace-line ace-line old-record-id-A58Sd3vVLoXH9zxMIdSuFNZNsem" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web） </a></div></li><li class="ace-line ace-line old-record-id-QhEldvX8uoI8W3xWQzZucwmms8b" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-Lns0dP6Tto3ng4xVlJfuO3pTsdc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App） </a></div></li><li class="ace-line ace-line old-record-id-Kl72diP2dofEUkxvDyxuuhZOsCd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web） </a></div></li><li class="ace-line ace-line old-record-id-KSlDdLRzGoeFM6xllRUuvwITsRd" data-list="bullet"><div><a href="https://www.mexc.com/support/articles/360020366031" data-lark-is-custom="true" style="font-size: 16px;">常见提币问题及解决办法</a></div></li></ul><div class="ace-line ace-line old-record-id-Fx1LdupIpoN22HxPv6BuFtNgsdb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WKmEdhK4WocAIuxVW7IuxlxZsPa"><br></div></div>

什么是充值未到账申请找回？

2026-04-13 13:55:17

<div data-page-id="XDnZdwTa7oxKAJxGng0uj1Vnsxf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-OCRld3c0RoofbXxvJvfu8ulysCb"><strong>1. 充值未到账申请找回功能介绍</strong></h2><div class="ace-line ace-line old-record-id-FKwjdiUaaoQntMxHquuu372As1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IGPrdmeBmoL5f0xZy2LuyqWjscc"><span style="font-size: 16px;">如您向 MEXC 充值数字资产未到账，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>】表单，客服会尝试为您找回资产。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BOtHd1HTqo8jrxxswdhuS3jgs6d" data-list="bullet"><div><span style="font-size: 16px;">申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知审核结果，请耐心等待。</span></div></li><li class="ace-line ace-line old-record-id-S7pBdFHJBoyITjxXvtvutKNustb" data-list="bullet"><div><span style="font-size: 16px;">审核通过后，将展示资产找回的预计完成时间（一般会提前处理完成，不会超过该时间）。如遇特殊情况或找回难度较大，实际处理时间可能超过预计时间，甚至存在无法找回的可能，请您以最终实际处理结果为准。</span></div></li><li class="ace-line ace-line old-record-id-SLG2dsCW3or91Ix6VUFuwglWstg" data-list="bullet"><div><span style="font-size: 16px;">找回资金需额外技术和人力支持，会收取一定手续费，请以页面提示和邮件通知为准。</span></div></li></ul><div class="ace-line ace-line old-record-id-VzcddnHy7oPoiWxl3n1udXLhs3e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JErIddxE9oIXY9x5LpWu9mkLssg"><strong>2. 哪些情况可以申请自助找回</strong></h2><div class="ace-line ace-line old-record-id-PG8Rd9wXZo2UgwxTjtWuifcusQk"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PL5sdsa3uoL71wx8UfiupahEsZe"><span style="font-size: 16px;">1）充值 MEXC 不支持币种。若您充值的币种未在 MEXC 上架，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Dzv1dKU7UoylGdxizNeuDONasdg"><span style="font-size: 16px;">2）充值到 MEXC 热钱包地址。如果您的充值地址错填成了 MEXC 热钱包地址，或充值时未填写正确的 Memo 部分，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Alh0dmCCwozzpoxZYfjuJK0isEL"><span style="font-size: 16px;">3）从 MEXC 提币至其他平台被退回。从 MEXC 提币到其他平台失败后，在接收平台找回丢失的资产时，接收平台可能会退回至 MEXC 平台地址，导致资金未能入账到您的 MEXC 个人账号。</span></div><div class="ace-line ace-line old-record-id-MHVQd2XuJoVr6ZxR70VuhM3UsXe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您从 MEXC 发起提币已成功，但接收平台未收到资金，请谘询接收平台未到账原因。</span></div><div class="ace-line ace-line old-record-id-K6kbdoRcZol170xeGO7uwFCJsfb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YD6idI1vKoP4dixh113uKKxesPf"><strong>3. 充值未到账申请找回常见问题</strong></h2><div class="ace-line ace-line old-record-id-XpxHdv4qJoocdvxchOKuYts9sJg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DXdjdMCa8oDYJ9xfoXFuWtDasse"><span style="font-size: 16px;">3.1 充值未到账申请找回需要多长时间？</span></h3><div class="ace-line ace-line old-record-id-KTpldjl21ofMwwx0omfuyD0MsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yg9cd3UnBoI5VtxhA38uEnJ6sWf"><span style="font-size: 16px;">您提交充值未到账申请后，MEXC 平台 1-2 天完成对您申请的审核，资产找回预计所需时长会在审核通过后展示在用户端。某些情况下，找回未到账的错误充值可能会耗费更长时间（超过60天），这取决于找回该充值的实际难度。</span></div><div class="ace-line ace-line old-record-id-HG7FdHVJ5oyKuZxcJo6ujID4sOh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nsb8dRemWoCMz9xee1IuGMHKsDh"><span style="font-size: 16px;">3.2 退回地址无法接受资产，如何申请修改地址？以及哪些情况可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-UkyqdT48toQzeExu8JXuobJosyw"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UUiydIAz0oE9KKxIvUVuavkGsuh"><span style="font-size: 16px;">待用户确认退回地址时，若该地址无法接收退回资产，可联系客服，提供无法退回的原因及佐证资料。由客服审核后反馈申请。</span></div><div class="ace-line ace-line old-record-id-HUiddeIUFo7p5Zxyrtnu3KpGsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GqdNdTKqOoBAKlxnFknux6JKsxe"><span style="font-size: 16px;">若资产找回状态为资金处理中，需要联系客服确认是否可协助取消申请并修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Jc6pdqsvjozzOXxiDYNuo7zgs3d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SVWVdsuP6oDo58xcM2OuDIUqskg"><span style="font-size: 16px;">3.3 超过 10 笔充值未到账，如何批量申请？ </span></h3><div class="ace-line ace-line old-record-id-DBOvdTZ3ios730xjxHSuJkFlsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OR83dJ6qdor2arxEfnYu566DsIf"><span style="font-size: 16px;">如您充值未到账数量较多超过 10 笔，请您直接联系客服协助您进行处理。</span></div><div class="ace-line ace-line old-record-id-GsVvd0sXHoDQojxqV3ouRpgbszc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C6gGdssOjoVT5uxsoymu9qXbsLb"><span style="font-size: 16px;">3.4 如何查看进度，审核时效，资金处理时效 </span></h3><div class="ace-line ace-line old-record-id-WgpVd9noNozZYaxRqWzuWwkXsid"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUZRdETsjowje6xcDmLuENOksIP"><span style="font-size: 16px;">进度查看：请您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery/record">申请记录</a>页面进行查看。</span></div><div class="ace-line ace-line old-record-id-FEZCd03TKoBjZHxuY4Dunp0nsjf"><span style="font-size: 16px;">审核时效：8 小时。超过 8 小时未审核您可以联系客服进行催促。</span></div><div class="ace-line ace-line old-record-id-CznXd51TsogyC3x9oQLusflPsrf"><span style="font-size: 16px;">资金处理时效：参考页面展示预计处理完成时间。</span></div><div class="ace-line ace-line old-record-id-Z5ktd5WS7omLjpxKHdpu3MQgsig"><span style="font-size: 16px;">注意：预计退回完成时间为等待最长时间，一般来说不会超过页面展示时长。但由于具体区块链网络差异、链上转账方式等技术问题，有可能会导致处理时间延长。</span></div><div class="ace-line ace-line old-record-id-SLkkdSkhpoFRPgxtGPHuSEOpspZ"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P77idXWc6oJECTxiz8iuxbBIsCg"><span style="font-size: 16px;">3.5 手续费是固定的吗？</span></h3><div class="ace-line ace-line old-record-id-EwBTdX74uo2jopxgTDku8NAPs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HHvedwkdvoP497x49CLuQfjis9d"><span style="font-size: 16px;">手续费并非固定，可能会因市场状况或营运或技术成本而改变。</span></div><div class="ace-line ace-line old-record-id-BkbSdcrQ2o6Qs6xWwf9u0OnXsGg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WzlIdIaQQomKC6xSlpQuTnMMsen"><span style="font-size: 16px;">3.6 未能解决的充值未到账问题，手续费如何退回？</span></h3><div class="ace-line ace-line old-record-id-JZd6dkUz5oDir0xXkzfuxt0ysIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FIbQdw1mmoeoDyxyaifumtl7sqc"><span style="font-size: 16px;">点击提交后，将在现货账号冻结您相应金额手续费，且在成功找回资产后进行扣除。如无法为您找回资产，手续费将</span></div><div class="ace-line ace-line old-record-id-S6IqdGCyuoj93GxZhFeuNH07s3e"><span style="font-size: 16px;">自动解冻。</span></div><div class="ace-line ace-line old-record-id-JRZAdqmOmosqLWx1yPbuXiFOske"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q7cQdLKefoqyR4xtRFIutY6ls2f"><span style="font-size: 16px;">注意：</span></div><div class="ace-line ace-line old-record-id-FW9BdalnnoHgLRxZyB1uwaiEsRd"><span style="font-size: 16px;">1）我们无法保证在任何情况下都能为您找回资金。</span></div><div class="ace-line ace-line old-record-id-YA0Wd5JIooXTngxgj8LuaG6usFg"><span style="font-size: 16px;">2）如您的储值数量低于最小可退数量将无法处理，最小可退数量 = 最小提币数量。</span></div><div class="ace-line ace-line old-record-id-JJl4dECrYobkWRxpkOSuWkz4sig"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TGDrd187FoOwtqxfqJLunAn1snc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KBZJdVIXMojnqUxscBVuzpf4sFe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-ECt7dRCnIoqtAwx645juoZr8stJ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-ICh6dw2ecowuljxhVq1uwydcsJb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-Iuszd5Ee2oDwCMx6SCAu1FHLsmb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-MU9TdtqJUoMzpHx8PNJuvFPtsag" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GbyOdAv8boZ9r9x3OBmu0TI6sBh"><span style="font-size: 16px;"><br></span></div></div>

MEXC 充值受限退回申请

2026-04-02 14:36:41

<div data-page-id="NPyHdsfLHoqoY6xl56Zuljsfsqb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Sp3ddrTbMoF5t0xnTcRuHu2dszd"><strong>1. 什么是充值受限退回申请</strong></h2><div class="ace-line ace-line old-record-id-LS8vdrWRJolgHRxXmVguCBCws6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EUtsdnvtzoayXsxLxcPukGKRsKe"><span style="font-size: 16px;">当您因特殊原因无法完成 MEXC 平台的实名认证（KYC）时，您充值的资金可能会处于受限状态，暂时无法入账到您的账户。</span></div><div class="ace-line ace-line old-record-id-DO3KdjszLoqIUnxmHNmuc9jWsvd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XTEwd6d6EoHaSPxseazuPjatsch"><span style="font-size: 16px;">通常情况下，完成实名认证后资金即可正常入账。但如果您确实无法完成实名认证，MEXC 提供了充值受限<a data-lark-is-custom="true" href="https://www.mexc.com/assets/rollback-registration">退回申请</a>功能，帮助您将受限资金退回至原地址。</span></div><div class="ace-line ace-line old-record-id-RmwHdFO1zoKAsoxGdBsuQQokszf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZRWpdTMKloArckxqTOcuhuSrskh"><strong>2. 如何申请充值受限退回</strong></h2><div class="ace-line ace-line old-record-id-MCxudaYczolhT8xiZSkuhJQusGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HxlZdru7NojajcxtJZ7u3iSosAf"><span style="font-size: 16px;">1）打开 MEXC 官网并登录您的账户。</span></div><div class="ace-line ace-line old-record-id-RZ3QdZZSoon2y2xN1I7uon98s1G"><span style="font-size: 16px;">2）点击页面顶部的【资产】菜单中选择【资金记录】。</span></div><div class="ace-line ace-line old-record-id-TB0hd6xfyoMOapxYYoOuCDonsph"><span style="font-size: 16px;">3）在【充值记录】中找到状态显示为【受限中】的充值记录并点击。</span></div><div class="ace-line ace-line old-record-id-XO2ldimUwocFrhxCGOvuPHqMsih"><span style="font-size: 16px;">4）点击【无法认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Orafd3lvGocHGIxtBISuyNIbseh"><span style="font-size: 16px;">5）根据页面提示填写<a data-lark-is-custom="true" href="https://www.mexc.com/assets/rollback-registration">退回申请</a>表单并提交。</span></div><div class="ace-line ace-line old-record-id-BhVFdHjjOoZY5Fx4u4Kudxr4sze"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b7ae4146-28ad-4ce3-934f-4ab33be75874","height":1064,"width":2370,"currHeight":1064,"currWidth":2370,"natrualHeight":1064,"natrualWidth":2370,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FO3ISbLvJ5o4tD5xAuYSunTrWsbc%2F%3Fpreview_type%3D16","file_token":"O3ISbLvJ5o4tD5xAuYSunTrWsbc","image_type":"image/png","size":196313,"comments":[]}]}" class="image-uploaded gallery old-record-id-WZM9d7rSjon3frxXrAxulqbQsTc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202604021436068177OLTyWST5LDiJV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPM0lTYkx2SjVvNHRENXhBdVlTdW5UcldzYmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV1pNOWQ3clNqb24zZnJ4WHJBeHVscWJRc1RjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PM0lTYkx2SjVvNHRENXhBdVlTdW5UcldzYmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/O3ISbLvJ5o4tD5xAuYSunTrWsbc/?mount_node_token=WZM9d7rSjon3frxXrAxulqbQsTc&mount_point=docx_image" data-width="2370" data-height="1064" data-lark-image-uri="drivetoken://O3ISbLvJ5o4tD5xAuYSunTrWsbc" data-lark-image-width="2370" data-lark-image-height="1064" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q8IfdYeJvoRGWXx39KFumQVesjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KG76dMT6UoAZuMx29rcu3MdSseb"><strong>3. 退回资料要求</strong></h2><div class="ace-line ace-line old-record-id-YRLbduJu2ojTpTxWlrXuXjgwswc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WsLWddPi1oDOCtxJI5puHV6ds5d"><span style="font-size: 16px;">在提交充值受限退回申请时，您需要准备以下材料：</span></div><div class="ace-line ace-line old-record-id-MEWBdg7dPoOgXKx9bLruITslsSh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nd7UdlJbDoHxRQxPX8Gut1P4sWf"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-UZ9mdAi4oow1nXxPq2muu415sZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Lzwad6r7lo7blXxgTiZu19zHsJd"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保文件上清晰显示有效期信息。文件格式支持 jpg、png、bmp、jpeg、gif，文件大小不超过 15MB。</span></div><div class="ace-line ace-line old-record-id-DYEudVrnyoNcKXxjDOOug00Psrg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FBcsdyyvboi6Otx9eXAulKBjs13"><span style="font-size: 16px;">3.2 视频证明及退款申请文件</span></h3><div class="ace-line ace-line old-record-id-LalId8vOZopNtFxyPFpu6XL7sPe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BeJnd07GboZrfIxC37luarqMsHh"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-QkJmdtTl2o2s1JxTwCxuBc8Zsnb"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写退款申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-EmdXdR0uToYm1SxTnM9unQk4sed"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持退款申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-TQwNdyqA1oLf1txzzmIuO6iSskg"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与退款申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-LteodeuNZo2KSWxQRrNulUm6sGc"><span style="font-size: 16px;">5）视频文件支持 mp4、mov、avi 格式，文件大小不超过 50 MB；退款申请文件支持 jpg、png、bmp、jpeg、gif、pdf 格式，文件大小不超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-YaXddq7ImozoRfx6w12up16Fshh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"daef50b7-12eb-4f84-bd40-f148c9522fff","height":954.9893617021277,"width":690,"currHeight":954.9893617021277,"currWidth":690,"natrualHeight":2602,"natrualWidth":1880,"pluginName":"imageUpload","scale":0.3670212765957447,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSXLZbS37Po0hMZxDPmquUvVTsZf%2F%3Fpreview_type%3D16","file_token":"SXLZbS37Po0hMZxDPmquUvVTsZf","image_type":"image/png","size":691605,"comments":[]}]}" class="image-uploaded gallery old-record-id-NvUGdLofxo4LgfxgHaiu4L6UsNf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143607442MghiOrS9i443vb.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWExaYlMzN1BvMGhNWnhEUG1xdVV2VlRzWmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTnZVR2RMb2Z4bzRMZ2Z4Z0hhaXU0TDZVc05mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWExaYlMzN1BvMGhNWnhEUG1xdVV2VlRzWmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SXLZbS37Po0hMZxDPmquUvVTsZf/?mount_node_token=NvUGdLofxo4LgfxgHaiu4L6UsNf&mount_point=docx_image" data-width="1880" data-height="2602" data-lark-image-uri="drivetoken://SXLZbS37Po0hMZxDPmquUvVTsZf" data-lark-image-width="1880" data-lark-image-height="2602" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-EqhFdjbUIoOZE9xiHjMu3HqNsJg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OPrAdwDduoefQLxakDzuIwwksTf"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-ZKVudYGRKoGnMGxcq2Pu8WY8sBb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T5xudtpmhoC4knxl6dBuGH42sdh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过充值受限申请提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-Z35gdgRMIonl0CxDglyuaDk3sKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBf0dj4oAotorbxRWqLu1yK9sFf"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到资金完成退回，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MvRgdUd5HoLl49xNwwYuCFNgsHd"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I7smdCtxWosBiCxoCYeuQqI4syc"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-QK9rdXHZoomrJ3x9y7Qu3cILsyb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LuyVdD1HxoW7eUxXew2uQGh2sOd"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-ST4JdFe32o4hWBxIORwuG5VosTh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QPlTdFIYWoabFXx50lYuR5JSsmf"><strong>5. 退回须知</strong></h2><div class="ace-line ace-line old-record-id-WBYrdmK1coneg6xBycBu1rl6sBe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G0tmdQ9cyod9QjxhGzMuXX17s2b"><span style="font-size: 16px;">在提交充值受限退回申请之前，请仔细阅读以下重要信息：</span></div><div class="ace-line ace-line old-record-id-BKaXdMC8co8N1Kx4tXhus3CVswe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I8acdnx1HoPbCux8c6iuHyTHsKd"><span style="font-size: 16px;">关于退回数量，单次退回的数量为本次提交表单时同币种、同网络下所有受限资金的总额，系统会将符合条件的受限资金合并处理。</span></div><div class="ace-line ace-line old-record-id-Kqordzmv3ocJpaxk1X9u8grfsUh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N9Xwd21Pto86mJxRaztu9RZ7skf"><span style="font-size: 16px;">关于手续费，如果您的退回金额低于所需手续费，系统将无法为您办理退回。请确认您的受限资金金额是否足够覆盖手续费。</span></div><div class="ace-line ace-line old-record-id-Ac3od9aoBoFexixofPUupiajsBe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F0UJdSES1oDr7wxwOHsuZJRjsvh"><span style="font-size: 16px;">关于退回地址，请务必确保您填写的退回地址合法且有效。MEXC 有权拒绝向可疑地址进行退回的申请，以保障资金安全。</span></div><div class="ace-line ace-line old-record-id-XtwAd1EG5oWyFHxsjP3u85GRsTX"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HUtQdEH1doOrFzxNw3mubDiOs1e"><span style="font-size: 16px;">关于众筹及 ICO 地址，请勿将资金直接退回至众筹或 ICO 地址。MEXC 不会处理任何与未来通证发放相关的事宜。</span></div><div class="ace-line ace-line old-record-id-Baq1doZojooGH0xvL0RuLyLVsLf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SKE3dS9AxozChrxn1lJuNt1Ysbc"><span style="font-size: 16px;">关于韩国平台的特别提醒，由于韩国平台近期上线了新的合规规则，MEXC 正在积极对接相关业务。在对接完成之前，请不要将资金退回至 Upbit 或 Coinone 等韩国平台，否则可能导致您的资产丢失。</span></div><div class="ace-line ace-line old-record-id-C4CZdTquKokeHRxXa4Yu42ElsLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TvhMdu0wCoXdQ2xFuDTuMiBhs8f"><span style="font-size: 16px;">如果您对充值受限退回申请有任何疑问，或在操作过程中遇到问题，建议您联系 MEXC 官方客服获取进一步帮助。</span></div><div class="ace-line ace-line old-record-id-Lm02dThWmoQ5gNxdWV6utBnws9g"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLExd3zE8oFS7axbPynuWYBdsZb"><strong>6. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-EJezdq20foRxxix5KMku3Cd1sDe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqzmdRtRvoyvCNx6pM9ut3U3sAh"><span style="font-size: 16px;">提交退款申请前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的退款时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-GZsEdHdxMoVYULxzh68uUWOMsnb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P2AXdtpvpoiCXGxDGfnuD6aysoh"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MxtfdNDrXoC3oDxCLq0uCjvWs2d" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-QRfQdpVcTo7BZDxZ8HpufOZBs8g" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li><li class="ace-line ace-line old-record-id-DhXKdgYcNoHQ8uxXu6LuKTFLsrd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App） </a></div></li><li class="ace-line ace-line old-record-id-UUGpdPxrPokzslxzvNxuBtG6sug" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-So3dd3rHAoAU0WxFSUiuZbF9sic"><br></div></div>

提币未到账

2026-02-09 10:32:43

<div><h2 class="heading-2 ace-line old-record-id-QQxOdLXjYofzjexzteZu2GVpsJw"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 提币未到账情况说明：</strong></span></h2><div class="ace-line ace-line old-record-id-HUCod3C8noitcgxKglOuuvkssth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NrFRdQ840oQYlcxxnx3uQhFxs4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">对于区块链资产的提币，整个过程可以分为三个环节：<strong>出账方发起提币、区块链网路确认、入账方接收并确认转账</strong>。</span></div><div class="ace-line ace-line old-record-id-AcMxdoFlAoZNBKxc2gZuOTxcsVh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-EJ13dV1yuokrMVx1wjouoEAAsbg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第一步：出账方发起提币请求，将资产从原始账户转出。</strong></div><div class="ace-line ace-line old-record-id-YtrFd7rloooCHKxaXevuxxavsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TJnkdAtEQoRfsyxB6sjuvH6Asvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 平台根据不同代币和区块情况，提币请求通常会在 1-60 分钟内生成一个唯一的交易标识符（TxID）。这代表著 MEXC 已完成资产的转移，并将其发送到区块链网路中等待确认。</span></div><div class="ace-line ace-line old-record-id-RZaBdd06Zo6qqOxN6Cvu3GIfsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-D70OdRlyyo6H4SxKOxduixo6s2e"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第二步：区块链网路进行确认。</strong></div><div class="ace-line ace-line old-record-id-EgOadXQ8koJxE3x6XxMu8R5Gsjg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-KHXQdZ1qHoJV7ixEhnOuIwDXsLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在这一环节中，区块链网路的矿工节点会对交易进行验证，并将其纳入区块链的交易历史中。这个过程可能需要一定的时间，具体取决于网路拥堵情况、交易费用以及所使用的区块链的特性。您可以点选 <a href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的“检查”链接，打开相应的区块链浏览器检查该笔转账在区块链上的确认状态。</span></div><div class="ace-line ace-line old-record-id-SEvddz6xaoYTPfxTruPu12SBsAf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-U7KidSZ4boWxYtxMh4ruL4W9sgg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第三步：入账方接收并确认转账。</strong></div><div class="ace-line ace-line old-record-id-XUbjdBUcLoA6U9xmriquYCUCssd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-T9ifdY2FMoLb8pxQa1CuEEz9sYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">一旦区块链网路确认了交易，资产就会被转入到目标账户中。您可以通过查询区块链浏览器或相关工具来验证交易的确认数和详细信息。</span></div><div class="ace-line ace-line old-record-id-WsDOdXPIpoOzAoxokx1uRkwssQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IrYYdOsDVoaMD8xLS3TulPaDsFb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 提币状态及对应的解决办法：</strong></span></h2><div class="ace-line ace-line old-record-id-PYabduERTokVt7x2A0nugAiDsRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="167"><col width="254"><col width="420"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-AZ6UdLQtkoQPeYxPI7Bu0tXrsWh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币状态</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-LTgJdkX5ZoBLXdxq3vYumKqYsAe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">状态说明</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-W75Kdu6yZospyoxyLXruWfQws2e"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-CKXYddlzhoi25ixYRqzuvIihshh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待验证</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-UTbLdaUVuo9L0nxmdQCumadLsvn"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请已提交</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-WNIhdMhlqoLXbJxdAQMuv8j0s5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该笔提币需要您的二次确认，MEXC 已将确认链接发送至您的邮箱/短信箱，请前往获取链接确认您提币地址后四位，若您提币地址包含 Memo，请输入公共地址后四位。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-RKTVdMwploGemixlKu8uh5lQsDc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">审核中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-X6ckdK8QZoqy88xX4HWusDh8sxf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请正在审核</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-NqBTdHqGCo0X8Ax4m7aupr7nsVg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的提币申请正在审核中，预计处理时效为 10分钟 - 24 小时。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UR2mdK0R5oeaDdxzxWMuMT3xsvh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待处理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Sz2adV8EYoZgUmxtF7UuOKL2suf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币申请等待系统处理</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Lga0dRYxGo5To0x3ywFugOauscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若提币长时间处于等待处理状态，请再次检查该笔提币通道是否正常开启。</span></div><div class="ace-line ace-line old-record-id-W7GQdvqRLoo7wix6doouxygrsJc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币关闭：提币通道已关闭，请等待通道开启后再次尝试。</span></div><div class="ace-line ace-line old-record-id-HOqidnYyXo99gOxblW4uCp5YsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币开启：提币未成功发出，请联系在线客服协助处理。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Ev3cdapx7omG08xz2pcub2qzsSb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">处理中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-NllzdudXToNQ7UxVTbSuwpBtsJf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币正在处理</span></div><div class="ace-line ace-line old-record-id-JksYdzFEOotN8YxaCBFuudRaslf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-WZ5ld03dtooRqYx3ZBgulLd4sLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币处理中，请耐心等待，若此状态下您需要取消提币，请联系客服协助反馈。 <a href="https://www.mexc.com/zh-MY/announcements/article/17827791528659">如何取消提币</a></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-OYW7dUC6Aoh03dxjUJWudPHtsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待区块确认</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-RTOYdQDoMoU4N2xPxDjuPD8Zsqe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">区块链上确认中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Gjb7ds1kgohh0uxGyrKuy6o4sbd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已发出，请耐心等待区块确认。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-R2HMd4pgtovdQjx3IRMu3UqMstf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">等待打包</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Q1rmdrUy5omaGOxnxqauMGaNseb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">区块链等待打包中</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-JBaCdc5VWor97BxPDJAuyDBAs0d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已发出，请耐心等待区块打包。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-SVh3dJEg9oyeBtxWjAMuPJ6Xs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-GQTXdrwvIorG3NxnXcnuTE7NsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已取消</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-B9WDdbbcMo59GkxahQiuAGbbsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已取消，您可以重新发起提币。若非本人操作或对应资产被冻结，请联系客服协助。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Kh44dM2tSoYj4YxyFaZuFd2AsTh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币成功</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Mk8BdHv7vow2AIx05a9ujSLhsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提币已完成</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-Ft00dYCmGoXiJkxBAdnueULmsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您的资产已成功从 MEXC 发送至您的提币地址，若未收到资产，请联系该地址接受平台协助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-S5W6dvHiLoQY4xxrkqbujfg2sbc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-EJhXd3b28otsPtxwngMu4Vo4sIf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提醒：</strong></div><div class="ace-line ace-line old-record-id-GHOKdsWjjoqxOnxhHDeuoD3qsmd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Fnrsdt0enotxXjxmdfluPvD8sPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）如状态显示【处理中】，这是由于区块链网路的性质以及可能存在的拥堵情况，转账可能会面临一定的延迟，请您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-ZLvldTH1ioSUOxxFrDquJRs4sud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-NKZ8dbNpxoJijaxcak1u0f06s3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）如果提币状态为【提币成功】，但您未收到资产，建议您复制提币 Txid 联系资产接收平台查询。</span></div><div class="ace-line ace-line old-record-id-I5UzdNO4socd0NxPffSuLs9FsLc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-SHF5dUk1YosKj4xHUx1uP57CsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）如果在您的【资产】 -【资金记录】 -【<a href="https://www.mexc.com/zh-MY/assets/record">提币记录</a>】中，该笔提币申请经过 1 小时仍未生成 TxID，请您立即联系 MEXC 在线客服，并附上该笔提币申请的截图。我们将协助处理您的请求。</span></div></div>

如何将加密货币存入 MEXC 平台（App）

2026-02-04 09:52:18

<div data-page-id="ClKBdCl5colcqyxfk4yuOpsJsVb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-ZbJPdIgyGoHxWrxq0PJueYOVste"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南将详细介绍如何通过 MEXC App 完成加密货币充值，并以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代币和 MetaMask 钱包为例进行演示。</span></div><div class="ace-line ace-line old-record-id-TeladNl7RonDgLxV1ajuOillsXd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZzDida3mAobFKdxFdf9uUR5xsId"><span style="font-family: arial, helvetica, sans-serif;"><strong>关键点</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Gz09dVApxoRK79xrb09uk2YUstb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>网络一致性：</strong> 充值网络与提币网络必须完全一致，否则可能导致资产永久丢失。</span></div></li><li class="ace-line ace-line old-record-id-Wxa7dwdqIoPbfjxkq7PuF2f7sBd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分网络（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值时必须填写 Memo，否则资产无法到账。</span></div></li><li class="ace-line ace-line old-record-id-T57GdB5GyowhBOxy0kbuOcQasFb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手续费差异：</strong> 不同网络的手续费和到账时间各不相同，建议选择低手续费且速度较快的网络。</span></div></li><li class="ace-line ace-line old-record-id-GZvidWatUoKvE7xnAYOuVbn6sbe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核对：</strong> 转账前务必仔细核对充值地址和网络信息，确保准确无误。</span></div></li><li class="ace-line ace-line old-record-id-GZvidWatUoKvE7xnAYOuVbn6sbe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>温馨提示：</strong><span style="font-size: 16px;">合约转账可能会导致您的充值无法正常到账，请勿使用合约转账方式进行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-ZFzfddHrSoCQMDxLsbtuaOEAs9d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GncIdkWBiolF34xBMx0uGO9zs0Y"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登录 MEXC App 并进入充值页面</strong></span></h2><div class="ace-line ace-line old-record-id-UxwRd2ur2oFkgAxwhscuRRuLs8V"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FDy0dE0H1oy217x74k6uFeP0syd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在手机上打开 MEXC App 并登录您的个人账号。</span></div><div class="ace-line ace-line old-record-id-E1KKd3t7ZoSdiOxmUHNumNZtsvh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">登录成功后，点击首页的【充值】按钮，然后选择【链上充值】进入【选择币种充值】页面。</span></div><div class="ace-line ace-line old-record-id-NWaydkhPZo8EODxTfkhukKELs7g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GcPYd6Pf1of6CxxDvwWukFrEsqh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：选择充值币种</strong></span></h2><div class="ace-line ace-line old-record-id-L4PjdLFMMoBkgoxhDSouk7tVsyb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KFhSdfmwLoxrmIxtgi2unw7jsGc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【币种充值页面】搜索框中，输入您想要充值的加密货币名称。本文以 USDC 代币为例。</span></div><div class="ace-line ace-line old-record-id-LrRfdXhckorXiSxlr8xuJvmOs5e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"543953a3-21d6-4edb-978e-f9e4b1360567","height":2162,"width":3130,"currHeight":2162,"currWidth":3130,"natrualHeight":2162,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYGgGbPnhAowafRxWNY2uUDTlsUc%2F%3Fpreview_type%3D16","file_token":"YGgGbPnhAowafRxWNY2uUDTlsUc","image_type":"image/png","size":1051188,"comments":[]}]}" class="image-uploaded gallery old-record-id-NY6IdPNSSoBrWoxSTZNugxwQsrh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512151051254644qmv23YH6DnCMU.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZR2dHYlBuaEFvd2FmUnhXTlkydVVEVGxzVWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTlk2SWRQTlNTb0JyV294U1RaTnVneHdRc3JoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZR2dHYlBuaEFvd2FmUnhXTlkydVVEVGxzVWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YGgGbPnhAowafRxWNY2uUDTlsUc/?mount_node_token=NY6IdPNSSoBrWoxSTZNugxwQsrh&mount_point=docx_image" data-width="3130" data-height="2162" data-lark-image-uri="drivetoken://YGgGbPnhAowafRxWNY2uUDTlsUc" data-lark-image-width="3130" data-lark-image-height="2162" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-OIL6dPNCAosWsFxJigCulpWCsec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-C45YdsapeojNBvxT7exuB6XTsHh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：选择充值网络</strong></span></h2><div class="ace-line ace-line old-record-id-VafndKEJRocv44xAe3suOjaZsHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZRqCdb1iTo4KpsxjXVzuEwJzsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【选择网络】页面，选择与您提币平台一致的区块链网络。<strong>请务必确保充值网络与提币网络完全一致，选择错误的网络可能导致资产永久丢失且无法恢复。</strong></span></div><div class="ace-line ace-line old-record-id-PAghdQ9mdofA9lxii69uAbO1sjg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bs71dNazOoU29qxhkFbuFeEUspd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同网络的手续费和到账时间各有差异。建议您综合考虑手续费成本和充值速度，选择最适合的网络。我们以 BASE 网络为例，点击【BASE】完成选择。</span></div><div class="ace-line ace-line old-record-id-ITf1dHMAhoAwoGxWUifuAvkisMg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XGBYdF8MwotXbDxiOaQuVOW4sXb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：获取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-LdgUdhJbBowS3vxclHuucQzYsYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Az20d0YsPoBsXUx4I3DugnBlshp"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系统将显示您的专属充值地址。点击【复制】将该地址保存，稍后需粘贴到提币平台。</span></div><div class="ace-line ace-line old-record-id-STN4d8rMLoRq1GxYx8muRKlWs3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如需他人为您充值，可点击【保存或分享地址】，将地址或二维码分享给对方。</span></div><div class="ace-line ace-line old-record-id-Uwa5dkRo3orYJ4xjnGNuOVQYsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3396c6b1-6af2-4c8b-802d-3da28ef6835e","height":2166,"width":3130,"currHeight":2166,"currWidth":3130,"natrualHeight":2166,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMAS5b6FeVoRwjcxhJEkuG0tUsSh%2F%3Fpreview_type%3D16","file_token":"MAS5b6FeVoRwjcxhJEkuG0tUsSh","image_type":"image/png","size":1166138,"comments":[]}]}" class="image-uploaded gallery old-record-id-G7wsd5MJhoUOiSxJ6gKuIRuHszd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105125377geh7et1ikGVRQi.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJDbEtCZENsNWNvbGNxeXhmazR5dU9wc0pzVmIiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTUFTNWI2RmVWb1J3amN4aEpFa3VHMHRVc1NoIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxMTY2MTM4LCJzY2FsZSI6MSwid2lkdGgiOjMxMzAsImhlaWdodCI6MjE2NiwibmFtZSI6ImltYWdlLnBuZyIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJNQVM1YjZGZVZvUndqY3hoSkVrdUcwdFVzU2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRzd3c2Q1TUpob1VPaVN4SjZnS3VJUnVIc3pkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NQVM1YjZGZVZvUndqY3hoSkVrdUcwdFVzU2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/MAS5b6FeVoRwjcxhJEkuG0tUsSh/?mount_node_token=G7wsd5MJhoUOiSxJ6gKuIRuHszd&mount_point=docx_image" data-width="3130" data-height="2166" data-lark-image-uri="drivetoken://MAS5b6FeVoRwjcxhJEkuG0tUsSh" data-lark-image-width="3130" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UpD7dJliyoxeVsxbWksuQEVcsjb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HvMQd2RXQoFrTwxoKzMugB1nsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分区块链网络（如 XRP）在充值时需要同时填写地址和 Memo（备注标签）。如未正确填写 Memo，资产将无法到账。请仔细查看充值页面的相关提示。</span></div><div class="ace-line ace-line old-record-id-QjZrd5ZO0osZucxQgMxuaV2Nswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f44a2fed-de7a-48a2-b6e6-b03c00440332","height":629.5424460431655,"width":606,"currHeight":629.5424460431655,"currWidth":606,"natrualHeight":2166,"natrualWidth":2085,"pluginName":"imageUpload","scale":0.2906474820143885,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHp3hbQWuYo5Y1zxO6xnutdSMs8c%2F%3Fpreview_type%3D16","file_token":"Hp3hbQWuYo5Y1zxO6xnutdSMs8c","image_type":"image/png","size":1010449,"comments":[]}]}" class="image-uploaded gallery old-record-id-XMeVdgf5SoF4pHx8Kx8uU8ZZsUf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260128145650838velAjWrZKNcAmF.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 600px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-BIIGd7DFkoSxFIxqzchuArb5sNc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-F1WgddwfhoqGAnxsoZPuN1dIsWZ"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提币平台发起转账</strong></span></h2><div class="ace-line ace-line old-record-id-J9l3dhZU3o83ZRxKd8Cu3LxjsLf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IoNKd2pmSoJUoWxzF4ru8HPDsHD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 钱包为例，演示如何将 USDC 转入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-ZGhzdagfEo9ERRxlxcEuFSiNsxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LfmsdjZsPoGVHsxu1hmutvY5sCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MetaMask 钱包，点击【发送】按钮。</span></div><div class="ace-line ace-line old-record-id-UFZ6diNlEo0Atkxlw6muYSuzsec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中输入【USDC】，并确认当前网络为【Base】。</span></div><div class="ace-line ace-line old-record-id-Wz5dd9ErzoYvn9xTVDLuKkobsod"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">输入您要提现的代币数量，点击【继续】进入下一步。</span></div><div class="ace-line ace-line old-record-id-TuoRdg3Sao4gZrx36PVuQir2szf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"da98c533-3dda-4d01-9ede-32acb1945acc","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVNcRbtLsGoR6mOxGMk6uGcDtstd%2F%3Fpreview_type%3D16","file_token":"VNcRbtLsGoR6mOxGMk6uGcDtstd","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-VMETd4O1boy2cDxbcfpuUQZWsxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105127845XdOu19CHijN8HC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWTmNSYnRMc0dvUjZtT3hHTWs2dUdjRHRzdGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVk1FVGQ0TzFib3kyY0R4YmNmcHVVUVpXc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WTmNSYnRMc0dvUjZtT3hHTWs2dUdjRHRzdGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VNcRbtLsGoR6mOxGMk6uGcDtstd/?mount_node_token=VMETd4O1boy2cDxbcfpuUQZWsxh&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://VNcRbtLsGoR6mOxGMk6uGcDtstd" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UNZhdBGxkou0fqxBwgrun0VOsVh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-LhE4d2u4goOFtJxegcdusLHcsOb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填写接收地址并确认转账</strong></span></h2><div class="ace-line ace-line old-record-id-Xhb9d2KQQogx6DxijhUur2Ncsqg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UqpTdgio6oFG7SxzI4GutlKYsXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 钱包【输入接收地址】框中，粘贴之前复制的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-IB1wdvphnoP6X5xNsViuGEyssbb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔细核对以下信息：充值地址是否正确、网络是否一致、当前网络手续费是否可接受。确认所有信息无误后，点击【确认】完成转账操作。</span></div><div class="ace-line ace-line old-record-id-JtTVdRcVtoGbyrxz9hIuTlhJsrc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KAvhdYTsVoAlvFxwJzeus23fsqf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">转账完成后，资产将在区块网络确认后自动存入您的 MEXC 账户。到账时间取决于网络拥堵程度，通常需要数分钟至数十分钟不等。</span></div><div class="ace-line ace-line old-record-id-EtKndm3XOoB0Epxa0E3uHlglsEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a50e7850-d74b-463b-9371-0eee3efd7683","height":2160,"width":4173,"currHeight":2160,"currWidth":4173,"natrualHeight":2160,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKOT2b2DMloAf7JxRf7fuOLXfsMf%2F%3Fpreview_type%3D16","file_token":"KOT2b2DMloAf7JxRf7fuOLXfsMf","image_type":"image/png","size":867145,"comments":[]}]}" class="image-uploaded gallery old-record-id-O7SydeBkRomilNxa7iduCa2asZb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215105126094N74IKKj0fQATm0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLT1QyYjJETWxvQWY3SnhSZjdmdU9MWGZzTWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTzdTeWRlQmtSb21pbE54YTdpZHVDYTJhc1piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LT1QyYjJETWxvQWY3SnhSZjdmdU9MWGZzTWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KOT2b2DMloAf7JxRf7fuOLXfsMf/?mount_node_token=O7SydeBkRomilNxa7iduCa2asZb&mount_point=docx_image" data-width="4173" data-height="2160" data-lark-image-uri="drivetoken://KOT2b2DMloAf7JxRf7fuOLXfsMf" data-lark-image-width="4173" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-A9wkdDovxo8ejCxsp8yufPbQsld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-MP4wdhl0WoOHpxxf1mXuOvn0sdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LMKgdO1NboJ8bNxIgUyukpvmsWh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-AqJJdLonUogAK3xgz6Nu77tcsgc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DPcnddV5QoEFKCxJS1DudXURsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-CluJdpdHboLNaYxzsv3uC14LsPd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值过程中常见状态及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Xoc3db6ePo2YKOxwLZruGQl5s1b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是充值未到帐申请找回</a></div></li></ul><div class="ace-line ace-line old-record-id-SioXdjjBzo8PdcxzwRWuXrqfsje"><br></div></div>

如何将加密货币存入 MEXC 平台（Web）

2026-02-04 09:43:41

<div data-page-id="JldMdgQu2oELPcx0L0MuJ9RXsXf" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-KhdtdKG9Eox6vNxeaxoujZdssed"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">本指南将详细介绍如何通过 MEXCWeb 完成加密货币充值，并以 <a data-lark-is-custom="true" href="https://www.mexc.com/price/USDC">USDC</a> 代币和 MetaMask 钱包为例进行演示。</span></div><div class="ace-line ace-line old-record-id-BQnvdumDIo4pprxas3luE1I9sPw"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NFVodTt9uo1wfIxYNcFuOZhRsQd"><span style="font-family: arial, helvetica, sans-serif;"><strong>关键点</strong></span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MmaRdyTOso9ie0xCNbvuiueSsy5" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>网络一致性：</strong> 充值网络与提币网络必须完全一致，否则可能导致资产永久丢失。</span></div></li><li class="ace-line ace-line old-record-id-UaModpjdyoGtxGxa5OuuCt9ws3e" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Memo 要求：</strong> 部分网络（如 <a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true">XRP</a>）充值时必须填写 Memo，否则资产无法到账。</span></div></li><li class="ace-line ace-line old-record-id-ElJndnXUIoqov6xlSTPuKfgksXg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>手续费差异：</strong> 不同网络的手续费和到账时间各不相同，建议选择低手续费且速度较快的网络。</span></div></li><li class="ace-line ace-line old-record-id-PAVddYz8To4nUWxOWciuBARLszM" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>地址核对：</strong> 转账前务必仔细核对充值地址和网络信息，确保准确无误。</span></div></li><li class="ace-line ace-line old-record-id-PAVddYz8To4nUWxOWciuBARLszM" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>温馨提示</strong><span style="font-size: 16px;">：合约转账可能会导致您的充值无法正常到账，请勿使用合约转账方式进行充值。</span></span></div></li></ul><div class="ace-line ace-line old-record-id-CqxbdWlAyohTuqxWgi3uswZpsSb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Mojxd3O1UolOAHx15LWuVcHgsVe"><span style="font-family: arial, helvetica, sans-serif;"><strong>第一步：登录 MEXC 官网并进入充值页面</strong></span></h2><div class="ace-line ace-line old-record-id-RDHQd5R15ocanQxmZhiuYhTPsVf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TvBidACSdo3nktxViAvuncPisAe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a>并登录您的个人账号。在首页【充值】类目下选择【链上充值】进入<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">充值</a>页面。</span></div><div class="ace-line ace-line old-record-id-ByhRdSNvxoOVjDxU3BIu3abbsPf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e32c6267-b22a-41d3-8918-67b31ab4bfba","height":1444,"width":2930,"currHeight":1444,"currWidth":2930,"natrualHeight":1444,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHAyubW6I4oUJAbxfZLluHRBrsuf%2F%3Fpreview_type%3D16","file_token":"HAyubW6I4oUJAbxfZLluHRBrsuf","image_type":"image/png","size":514011,"comments":[]}]}" class="image-uploaded gallery old-record-id-TAeYdDnX6ov7HSxXKehuUvP1snc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512151156345788tsG4lsvLgq3in.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIQXl1Ylc2STRvVUpBYnhmWkxsdUhSQnJzdWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVEFlWWREblg2b3Y3SFN4WEtlaHVVdlAxc25jIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IQXl1Ylc2STRvVUpBYnhmWkxsdUhSQnJzdWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HAyubW6I4oUJAbxfZLluHRBrsuf/?mount_node_token=TAeYdDnX6ov7HSxXKehuUvP1snc&mount_point=docx_image" data-width="2930" data-height="1444" data-lark-image-uri="drivetoken://HAyubW6I4oUJAbxfZLluHRBrsuf" data-lark-image-width="2930" data-lark-image-height="1444" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-GFCNdchtpoTmDKxx6ZQuMBwSsAF"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-YiOVdGeEcoYYDAxsSDPur6Tns02"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值加密货币</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/USDT">https://www.mexc.com/assets/deposit/USDT</a>*</span></div><div class="ace-line ace-line old-record-id-VI87dEANIopzhOx0EROuElZtslc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YdrLdIRRPoKIgixmEe8ukqzjsmd"><span style="font-family: arial, helvetica, sans-serif;"><strong>第二步：选择充值币种</strong></span></h2><div class="ace-line ace-line old-record-id-BA0ndqQ29oAekyx8W5ouep5ssnd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YURedeS7OoAb98xeo88uST3hsSf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在充值页面，输入您想要充值的加密货币名称。我们以 USDC 代币为例。</span></div><div class="ace-line ace-line old-record-id-MPe7dBbflouoZsxrh40uva34sXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ZbOYdXg1XopulFxoJW2u5yqjsnf"><span style="font-family: arial, helvetica, sans-serif;"><strong>第三步：选择充值网络</strong></span></h2><div class="ace-line ace-line old-record-id-CuG5dH9zHoe1uDxDwDwuOU7usVl"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EBvrdeCX1orrTQx9BW7uZhttsXd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在【选择网络】页面，选择与您提币平台一致的区块链网络。<strong>请务必确保充值网络与提币网络完全一致，选择错误的网络可能导致资产永久丢失且无法恢复。</strong></span></div><div class="ace-line ace-line old-record-id-SZH4d8KRbodpsYxhgDfuqcFAs62"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q6ICdVCtboucjUxeuqpuRUJzs7b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">不同网络的手续费和到账时间各有差异。建议您综合考虑手续费成本和充值速度，选择最适合的网络。我们以 BASE 网络为例，点击【BASE】完成选择。</span></div><div class="ace-line ace-line old-record-id-FQwmdgkgqok1MVxAsJnulsFMsPd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ORuAdDtxloTJ7gx2bbKuvftOsGb"><span style="font-family: arial, helvetica, sans-serif;"><strong>第四步：获取充值地址</strong></span></h2><div class="ace-line ace-line old-record-id-UXWHd8DsBoq7rux0cJquC6VisdV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PVBEdsbywoREPux5vdpuaNGUsvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">系统将显示您的专属充值地址。点击【复制】将该地址保存，稍后需粘贴到提币平台。</span></div><div class="ace-line ace-line old-record-id-ZZKIdm5j9oVegcxP6F2uXy2wscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3cf5d2fe-7695-4134-a978-69272fa1d3ed","height":1396,"width":2938,"currHeight":1396,"currWidth":2938,"natrualHeight":1396,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLLKRbIn9moJokAx1DFWusyy3snc%2F%3Fpreview_type%3D16","file_token":"LLKRbIn9moJokAx1DFWusyy3snc","image_type":"image/png","size":555250,"comments":[]}]}" class="image-uploaded gallery old-record-id-IXwedfNN3orkLGxtzGcuM8eEs6g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115635211D8IlUYN1OPhG9w.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMTEtSYkluOW1vSm9rQXgxREZXdXN5eTNzbmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSVh3ZWRmTk4zb3JrTEd4dHpHY3VNOGVFczZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MTEtSYkluOW1vSm9rQXgxREZXdXN5eTNzbmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LLKRbIn9moJokAx1DFWusyy3snc/?mount_node_token=IXwedfNN3orkLGxtzGcuM8eEs6g&mount_point=docx_image" data-width="2938" data-height="1396" data-lark-image-uri="drivetoken://LLKRbIn9moJokAx1DFWusyy3snc" data-lark-image-width="2938" data-lark-image-height="1396" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-HBOOdX8xvoLLnKxJeb6uJyEYsHg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Nni9dE5MRoEZLqxz9DMuLoHCswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>重要提示：</strong> 部分区块链网络（如 XRP）在充值时需要同时填写地址和 Memo（备注标签）。如未正确填写 Memo，资产将无法到账。请仔细查看充值页面的相关提示。</span></div><div class="ace-line ace-line old-record-id-UZxudowzqotuhixhcwluEJhosUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1058b2a5-72b3-456e-a36a-2edd3d18034d","height":1442,"width":2932,"currHeight":1442,"currWidth":2932,"natrualHeight":1442,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIWo7bkXcFo4ZkwxJXBuuyoGlsfD%2F%3Fpreview_type%3D16","file_token":"IWo7bkXcFo4ZkwxJXBuuyoGlsfD","image_type":"image/png","size":551964,"comments":[]}]}" class="image-uploaded gallery old-record-id-AQMRd7516o9isOxHgRAu2RDsskf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202601281423596333nCyWP7mSn4reU.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-X4YAd6E1loMHbpxSF1RujGhPssg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-LcwvdKujso8uC1xeCExuRSj6sXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">*BTN-<strong>充值 XRP</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/assets/deposit/XRP">https://www.mexc.com/assets/deposit/XRP</a>*</span></div><div class="ace-line ace-line old-record-id-W9uFdPOwKoBu0cxf7pfuX88uszV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FQPedSYPBoHevzxvXnnuYocisWh"><span style="font-family: arial, helvetica, sans-serif;"><strong>第五步：在提币平台发起转账</strong></span></h2><div class="ace-line ace-line old-record-id-EzKHdpmiLoYNifxVH2XuhsFwsEe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pl5Mdh8PloSl3FxoNDdu81RJshb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下以 MetaMask 钱包为例，演示如何将 USDC 转入 MEXC 平台：</span></div><div class="ace-line ace-line old-record-id-VIZCdT5TMo4ENBxydLmuL8ABsfD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z52TdIWOVo6Gl8xSpnVuXvBJsCc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开 MetaMask 钱包，点击【发送】按钮。</span></div><div class="ace-line ace-line old-record-id-B1aMdGDFaojuXOxZWSduZqPHsM5"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在搜索框中输入【USDC】，并确认当前网络为【Base】。</span></div><div class="ace-line ace-line old-record-id-H8p0d0lCBon9n6xFcAou0QdBsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">输入您要提现的代币数量，点击【继续】进入下一步。</span></div><div class="ace-line ace-line old-record-id-MSuPdZ7MmobZbuxuGQ3ubTOqsQ2"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"44c2ecaf-99dc-4331-9634-a4754f505a94","height":2159,"width":3127,"currHeight":2159,"currWidth":3127,"natrualHeight":2159,"natrualWidth":3127,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMroibp4YRoMNNPxsytCuYV2ts3f%2F%3Fpreview_type%3D16","file_token":"Mroibp4YRoMNNPxsytCuYV2ts3f","image_type":"image/png","size":725389,"comments":[]}]}" class="image-uploaded gallery old-record-id-L9aFdVs6poq4QZxovWOuXZk0svc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115636780jYVSlOu2e0rB8B.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNcm9pYnA0WVJvTU5OUHhzeXRDdVlWMnRzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTDlhRmRWczZwb3E0UVp4b3ZXT3VYWmswc3ZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ncm9pYnA0WVJvTU5OUHhzeXRDdVlWMnRzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Mroibp4YRoMNNPxsytCuYV2ts3f/?mount_node_token=L9aFdVs6poq4QZxovWOuXZk0svc&mount_point=docx_image" data-width="3127" data-height="2159" data-lark-image-uri="drivetoken://Mroibp4YRoMNNPxsytCuYV2ts3f" data-lark-image-width="3127" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ZuWZdlzpeoIlKsxYh26uKFrdsmc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CnXNdZfgZoPoXnxVwT3ukK34sRf"><span style="font-family: arial, helvetica, sans-serif;"><strong>第六步：填写接收地址并确认转账</strong></span></h2><div class="ace-line ace-line old-record-id-HvtVdnZOyobZBGxMd87uA9Bksdb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HTpNdCHWaoQGgQxhQVEuscZ9sWc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在 MetaMask 钱包【输入接收地址】框中，粘贴之前复制的 MEXC 平台充值地址。</span></div><div class="ace-line ace-line old-record-id-Mhk8dCkZZoEYyXxAnLAu9Sgys1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">仔细核对以下信息：充值地址是否正确、网络是否一致、当前网络手续费是否可接受。确认所有信息无误后，点击【确认】完成转账操作。</span></div><div class="ace-line ace-line old-record-id-SHmHdM6a6oa3Xhx5vTDurP6QsYc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HlVLdzOTcoFyKJx5VJWuQyz0sAe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">转账完成后，资产将在区块网络确认后自动存入您的 MEXC 账户。到账时间取决于网络拥堵程度，通常需要数分钟至数十分钟不等。</span></div><div class="ace-line ace-line old-record-id-LWhtdUAPXo2xk4xoHuFu4HJSsT7"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0ee28dc5-391d-4cb5-ab2e-952bfd3c8499","height":2160,"width":3124,"currHeight":2160,"currWidth":3124,"natrualHeight":2160,"natrualWidth":3124,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYewPbH6Jfo8s87xT1ZVuSdoZs3g%2F%3Fpreview_type%3D16","file_token":"YewPbH6Jfo8s87xT1ZVuSdoZs3g","image_type":"image/png","size":658210,"comments":[]}]}" class="image-uploaded gallery old-record-id-Jx4HdUXUroHj0axNnTXuZLrkseg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251215115634679byOlGFOfeslgZ7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZZXdQYkg2SmZvOHM4N3hUMVpWdVNkb1pzM2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSng0SGRVWFVyb0hqMGF4Tm5UWHVaTHJrc2VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZZXdQYkg2SmZvOHM4N3hUMVpWdVNkb1pzM2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YewPbH6Jfo8s87xT1ZVuSdoZs3g/?mount_node_token=Jx4HdUXUroHj0axNnTXuZLrkseg&mount_point=docx_image" data-width="3124" data-height="2160" data-lark-image-uri="drivetoken://YewPbH6Jfo8s87xT1ZVuSdoZs3g" data-lark-image-width="3124" data-lark-image-height="2160" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div style="text-align:center" class="ace-line ace-line old-record-id-VCyedaaUOoKi5SxbWE6uztvIsOc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-UI9vdres6oXr1WxhmVmuxWYosLd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Wo4HdCXeMoeVoSxMDe0uIOySsYe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-IoIydjjGcogSsnxF1WzuhGFOsCh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-HpKwd7B9ho63l4x0BqfuqbxdsKf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-Lwc7d9Rd2oFu9Wx5D4ruVpCasfh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">充值过程中常见状态及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Aw4FduG52oua8YxIjZMuDnCpsoh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">什么是充值未到帐申请找回</a></div></li></ul><div class="ace-line ace-line old-record-id-LhaidbuYPovJ0MxqoD7uOBQ2sYc"><span style="font-family: arial, helvetica, sans-serif;"><br></span></div></div>

1
2
3