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错误充值常见情况及解决方法

2026-06-22 13:35:31

<div data-page-id="WqgedfQihojheFxjhfCuGAfIsle" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HNs3d7N9Uo0pgtxZHJMudwZWshe"><strong>1. 什么是充值了 MEXC 不支持的代币？</strong></h2><div class="ace-line ace-line old-record-id-LfY3dtGhfoJ5bBxzJJHuC43ds7g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HQYUd9kO1oEefqx4clVugX2UsYd"><span style="font-size: 16px;">MEXC 仅对平台支持的币种和其所对应的区块网络的充值支持自动入账。若您在无意中将不支持的币种或使用了不支持的区块网络进行充值，MEXC 将协助您手动取回资产，并收取一定费用。</span></div><div class="ace-line ace-line old-record-id-AfbIdxVEPoXEz4xeZkpu67F8sch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Jzc4djJKIoGXb1xDdVAuUOztsLd"><span style="font-size: 16px;">注：一些特定币种/网络可能不支持找回。</span></div><div class="ace-line ace-line old-record-id-RSyJdvArhosHyMxpisDuFq6ns8e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MVUUdlZfgoj7Vhx0jUkuW9E9syt"><strong>2. 充值 MEXC 不支持的代币案例展示</strong></h2><div class="ace-line ace-line old-record-id-Eo3Cdj3vhoCtD6xCsAAuaH5Hstf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GLWDdkjb7ohr4oxb9R3uiLeKsHf"><span style="font-size: 16px;">2.1 充值不支持或已下架的加密货币</span></h3><div class="ace-line ace-line old-record-id-OpJkdQyipohk3UxhBk0u4DPasth"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IPRyd8IgmoBRkuxlRDLuKRIaskg"><span style="font-size: 16px;">为更好地配合项目方的运营调整，MEXC 会不定期对部分币种进行升级、迁移或更换合约，并停止支持旧合约代币的充值（例如 ZINU、GART 等）。<strong>如果您使用已下架或不再支持的旧合约代币进行充值，相关资产将无法到账，且可能无法找回。</strong></span></div><div class="ace-line ace-line old-record-id-MFTndmpQ2oIFvkxwpfAu1z4Hsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XqfddUYYPo3xZvxKqIPuwHGdsAe"><span style="font-size: 16px;">为避免造成资产损失，请您在充值前务必注意以下事项：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XufydrLVhod9mlxCn9Lu9UKFsad" data-list="bullet"><div><span style="font-size: 16px;"><strong>核对合约地址</strong>：确认转出方与接收方所对应的代币合约地址完全一致，切勿仅凭币种名称或代号判断。</span></div></li><li class="ace-line ace-line old-record-id-UcSBdZvsgouZMixr4SOulhenszg" data-list="bullet"><div><span style="font-size: 16px;"><strong>确认币种状态</strong>：在 MEXC 官网查询目标币种当前是否支持充值，以及所支持的合约版本。</span></div></li><li class="ace-line ace-line old-record-id-IzeLdMn5EoP9GkxeaFjuQQmSs5c" data-list="bullet"><div><span style="font-size: 16px;"><strong>如有疑问，及时咨询</strong>：若您对代币合约地址或币种状态存在任何不确定，请第一时间联系 MEXC 在线客服核实，确认无误后再发起充值操作。</span></div></li></ul><div class="ace-line ace-line old-record-id-FeoydQkhzogPg1xrpz4ufnkRsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Qhj7dbSCXoXEobxvaRuu2p95sHf"><span style="font-size: 16px;"><strong>温馨提示</strong>：加密货币转账具有不可逆性，错误充值已下架或不支持的币种通常无法追回，请您务必谨慎操作。</span></div><div class="ace-line ace-line old-record-id-DdNadm3gPoBsbrxeUmmuhUX6sog"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ad208611-415b-4924-a4c7-d4329f59f94d","height":1168,"width":2006,"currHeight":1168,"currWidth":2006,"natrualHeight":1168,"natrualWidth":2006,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLoKFb5Yl4oF4LQx70bPufN9Nsbg%2F%3Fpreview_type%3D16","file_token":"LoKFb5Yl4oF4LQx70bPufN9Nsbg","image_type":"image/png","size":345787,"comments":[]}]}" class="image-uploaded gallery old-record-id-S2GBdqusYoJoFFxyDZxunrQqsvf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202606221335032724sfskh4wtx4sve.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LoKFb5Yl4oF4LQx70bPufN9Nsbg/?mount_node_token=S2GBdqusYoJoFFxyDZxunrQqsvf&mount_point=docx_image" data-width="2006" data-height="1168" data-lark-image-uri="drivetoken://LoKFb5Yl4oF4LQx70bPufN9Nsbg" data-lark-image-width="2006" data-lark-image-height="1168" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S1UsdTHwfo9frJxGeD5uKWxtslG"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Wn8idEslRoAHszxyOSeuXP9WsVd"><span style="font-size: 16px;">2.2 使用不支持的区块网络进行充值</span></h3><div class="ace-line ace-line old-record-id-Vy8Od3U5ooJLbxxqJyiuX4A4seq"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UzPMd7E0io01LdxMIiJuJ1CBsUd"><span style="font-size: 16px;">部分稳定币（如 USDC、USDT 等）会在多条区块链网络上发行对应代币。<strong>虽然 MEXC 已上线该币种，但并不代表支持其在所有网络上的充值</strong>。若您选择了 MEXC 不支持的网络进行充值，资产将无法到账，且可能面临找回困难的风险。</span></div><div class="ace-line ace-line old-record-id-HslMdMPP1oFY8bxF0sRuNUILs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bl81deQB7obAjZxvPKBuo5ZOsDg"><span style="font-size: 16px;"><strong>典型示例</strong>：用户使用 FTM（Fantom）网络转入 USDC，但 MEXC 目前并不支持 USDC-FTM 网络的充值，因此该笔资产不会入账。对于这种情况。请您充值前务必先确认发出方与到账方的网络一致。</span></div><div class="ace-line ace-line old-record-id-VZVAdzbyko7P1GxWucQuBHipsPe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cacfd99a-61d9-42fc-8c07-6afb4446aa12","height":1402,"width":2936,"currHeight":1402,"currWidth":2936,"natrualHeight":1402,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXRUzbksGfogcuqxk0SLuklEYsjg%2F%3Fpreview_type%3D16","file_token":"XRUzbksGfogcuqxk0SLuklEYsjg","image_type":"image/png","size":469153,"comments":[]}]}" class="image-uploaded gallery old-record-id-OvpBdp8ijojFZgx7Nneugzn8ssc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260622133502828APd7BHqr4BM2tS.png" data-single-block="true" 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data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XRUzbksGfogcuqxk0SLuklEYsjg/?mount_node_token=OvpBdp8ijojFZgx7Nneugzn8ssc&mount_point=docx_image" data-width="2936" data-height="1402" data-lark-image-uri="drivetoken://XRUzbksGfogcuqxk0SLuklEYsjg" data-lark-image-width="2936" data-lark-image-height="1402" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Fn7JdQiDrorH07x5F0IuyJuZsFh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ypiod9okLofAYfx0JSruElHNs5g"><strong>3. 我该怎么做？</strong></h2><div class="ace-line ace-line old-record-id-EJiwdlXMNoA7CNxVmPyuvuDzsMc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zxwxd2QOjoVcLVxUfdfuxf62sOh"><span style="font-size: 16px;">请您提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果。</span></div><div class="ace-line ace-line old-record-id-PuPtd5awLoYcqHxEnGhuiIadsrF"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YUmMdeP7DoRbL0xj4vzubzoFshg"><strong>4. 所需材料补充说明</strong></h2><div class="ace-line ace-line old-record-id-T5JpdOSWbo5tmUxbGawuC2CFsjf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IFzTd0scloO1haxfUBHuGk9Qsob"><span style="font-size: 16px;">请您按照提交页面的具体引导提供所需信息。根据审核情况，我们可能还会要求补充其他资料，请以实际审核要求为准。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-JVAWdlap0oHH38xF18guQLRxsYb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WC3vd4hSnoLeXOxIrG3uOgF2smb"><strong>5. 条款与规则</strong></h2><div class="ace-line ace-line old-record-id-UnXrdmbDZo8tfExjeRPuSvgAsEf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MZKWdYGMmovIJXx4tTluj1Ojs1c"><span style="font-size: 16px;">1）MEXC 将尽一切努力帮助您追回资产，但由于区块链网络的复杂性，我们无法保证在所有情况下都能 100% 追回您的资产。</span></div><div class="ace-line ace-line old-record-id-QM0odKpxQo3xUix3zVVuk5xtsmd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XYnTdqLh4ouxrGxMaAuuQqeCsKe"><span style="font-size: 16px;">2）找回资金需额外技术和人力支持，会收取一定手续费。具体费用请以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-KRoSdQ9E5oSDJuxJK9iuKceEsIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Oi05dscR5onLfJxCOCxuinJ2sDb"><span style="font-size: 16px;">3）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。请留意审核结果通知。</span></div><div class="ace-line ace-line old-record-id-XpuIdN9oGoFxa1xx0NguTuRUsVf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-PluPddizuo3mC1xPJ42uM7WZsig"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KMPtdsHMUoD8cnxSfnCuVs81sEg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-KGgfd0IrhoyN0XxkuqEumnKXsib" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-V9CodHR9mo3Mhnxu5NSuJA5bszd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-IENCdE89MolF72xZ8mmu3VAPsmh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-QnvSdjDlioh94ixlD7DuEmZ3sNg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/applying-to-recover-a-deposit-due-to-an-unfilled-incorrectly-filled-memo-tag-15441726005529" data-lark-is-custom="true" style="font-size: 16px;">未填/错填标签（Memo/Tag）找回申请指南</a></div></li></ul><div class="ace-line ace-line old-record-id-KHNOdPdB0oHZnox7AQpuTcDfsFg"><span style="font-size: 16px;"><br></span></div></div>

资金证明文件要求说明

2026-06-22 13:32:33

<div data-page-id="Cah2dBbAaovlSSx0RePuz1Rgser" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-CeSddmIdIojpnPxfEaCudTNkszf"><strong>哪些情况可能需要提供资金证明文件？</strong></h2><div class="ace-line ace-line old-record-id-LKMpdv82RoHreaxn8BTuEbR2sLg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M0gpdPZXhoFq6XxAx2au1brZsnh"><span style="font-size: 16px;">当您从 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/USDT">提币</a>至其他平台被退回，需要协助将资金入账至您的 MEXC 账户时，我们可能会要求您提供相关资金来源证明或资金退回证明。</span></div><div class="ace-line ace-line old-record-id-AF0wdzMbVoEhMuxpF43u425HsLd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-MPsUdf7UUoAf5fxoSkHuCiIDs9g"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-PQRUd8iBFoVEPixQaNiuoV8bsed"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NFvmdkF6wo7299xwTK2ukPSHsye"><strong>资金证明文件有什么要求？</strong></h2><div class="ace-line ace-line old-record-id-XH7mdVvDWoll0LxfDPVuoqQSsbe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CLQndKFOCo3gfPxwLyEu2moPsVb"><span style="font-size: 16px;">请您按照提交页面的具体引导提供所需信息。根据审核情况，我们可能还会要求补充其他资料，请以实际审核要求为准。</span></div><p><br></p><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f7ff8841-08e8-476a-b973-751b11bba3de","height":1952,"width":2072,"currHeight":1952,"currWidth":2072,"natrualHeight":1952,"natrualWidth":2072,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPOhtbDCP8oan9sxMKUsuDYDNswc%2F%3Fpreview_type%3D16","file_token":"POhtbDCP8oan9sxMKUsuDYDNswc","image_type":"image/png","size":371714,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZIZXdkBYAoc4m7xkGFouDFkxskd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260622133213842r5LmMWQJRaA0I4.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQT2h0YkRDUDhvYW45c3hNS1VzdURZRE5zd2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWklaWGRrQllBb2M0bTd4a0dGb3VERmt4c2tkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QT2h0YkRDUDhvYW45c3hNS1VzdURZRE5zd2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/POhtbDCP8oan9sxMKUsuDYDNswc/?mount_node_token=ZIZXdkBYAoc4m7xkGFouDFkxskd&mount_point=docx_image" data-width="2072" data-height="1952" data-lark-image-uri="drivetoken://POhtbDCP8oan9sxMKUsuDYDNswc" data-lark-image-width="2072" data-lark-image-height="1952" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Re3ldNDKUoGSMBxmlABuOnN7smf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LIMgdqFGaoh5l9xMTeOuOdTFshf"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZsNddBpHooY66rxwibgu1OcosSe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-PJVkdwxszodG4axqW5SuVmQWs6N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-XMAVdNkeso5CIIxy3d3u7x0cs9E" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-BDnSdbKhzosaqnxVBM3uDohPsjf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-F3g0dpbA7o3u4OxpWNtu6qR8s0W" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

什么是充值未到账申请找回？

2026-06-17 09:50:36

<div data-page-id="XDnZdwTa7oxKAJxGng0uj1Vnsxf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-OCRld3c0RoofbXxvJvfu8ulysCb"><strong>1. 充值未到账申请找回功能介绍</strong></h2><div class="ace-line ace-line old-record-id-FKwjdiUaaoQntMxHquuu372As1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IGPrdmeBmoL5f0xZy2LuyqWjscc"><span style="font-size: 16px;">如您向 MEXC 充值数字资产未到账，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>】表单，客服会尝试为您找回资产。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BOtHd1HTqo8jrxxswdhuS3jgs6d" data-list="bullet"><div><span style="font-size: 16px;">申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知审核结果，请耐心等待。</span></div></li><li class="ace-line ace-line old-record-id-S7pBdFHJBoyITjxXvtvutKNustb" data-list="bullet"><div><span style="font-size: 16px;">审核通过后，将展示资产找回的预计完成时间（一般会提前处理完成，不会超过该时间）。如遇特殊情况或找回难度较大，实际处理时间可能超过预计时间，甚至存在无法找回的可能，请您以最终实际处理结果为准。</span></div></li><li class="ace-line ace-line old-record-id-SLG2dsCW3or91Ix6VUFuwglWstg" data-list="bullet"><div><span style="font-size: 16px;">找回资金需额外技术和人力支持，会收取一定手续费，请以页面提示和邮件通知为准。</span></div></li></ul><div class="ace-line ace-line old-record-id-VzcddnHy7oPoiWxl3n1udXLhs3e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JErIddxE9oIXY9x5LpWu9mkLssg"><strong>2. 哪些情况可以申请自助找回</strong></h2><div class="ace-line ace-line old-record-id-PG8Rd9wXZo2UgwxTjtWuifcusQk"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PL5sdsa3uoL71wx8UfiupahEsZe"><span style="font-size: 16px;">1）充值 MEXC 不支持币种。若您充值的币种未在 MEXC 上架，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Dzv1dKU7UoylGdxizNeuDONasdg"><span style="font-size: 16px;">2）充值到 MEXC 热钱包地址。如果您的充值地址错填成了 MEXC 热钱包地址，或充值时未填写正确的 Memo 部分，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Alh0dmCCwozzpoxZYfjuJK0isEL"><span style="font-size: 16px;">3）从 MEXC 提币至其他平台被退回。从 MEXC 提币到其他平台失败后，在接收平台找回丢失的资产时，接收平台可能会退回至 MEXC 平台地址，导致资金未能入账到您的 MEXC 个人账号。</span></div><div class="ace-line ace-line old-record-id-MHVQd2XuJoVr6ZxR70VuhM3UsXe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您从 MEXC 发起提币已成功，但接收平台未收到资金，请谘询接收平台未到账原因。</span></div><div class="ace-line ace-line old-record-id-K6kbdoRcZol170xeGO7uwFCJsfb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YD6idI1vKoP4dixh113uKKxesPf"><strong>3. 充值未到账申请找回常见问题</strong></h2><div class="ace-line ace-line old-record-id-XpxHdv4qJoocdvxchOKuYts9sJg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DXdjdMCa8oDYJ9xfoXFuWtDasse"><span style="font-size: 16px;">3.1 充值未到账申请找回需要多长时间？</span></h3><div class="ace-line ace-line old-record-id-KTpldjl21ofMwwx0omfuyD0MsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yg9cd3UnBoI5VtxhA38uEnJ6sWf"><span style="font-size: 16px;">您提交充值未到账申请后，MEXC 平台 1-2 天完成对您申请的审核，资产找回预计所需时长会在审核通过后展示在用户端。某些情况下，找回未到账的错误充值可能会耗费更长时间（超过21天），这取决于找回该充值的实际难度。</span></div><div class="ace-line ace-line old-record-id-HG7FdHVJ5oyKuZxcJo6ujID4sOh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nsb8dRemWoCMz9xee1IuGMHKsDh"><span style="font-size: 16px;">3.2 退回地址无法接受资产，如何申请修改地址？以及哪些情况可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-UkyqdT48toQzeExu8JXuobJosyw"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UUiydIAz0oE9KKxIvUVuavkGsuh"><span style="font-size: 16px;">待用户确认退回地址时，若该地址无法接收退回资产，可联系客服，提供无法退回的原因及佐证资料。由客服审核后反馈申请。</span></div><div class="ace-line ace-line old-record-id-HUiddeIUFo7p5Zxyrtnu3KpGsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GqdNdTKqOoBAKlxnFknux6JKsxe"><span style="font-size: 16px;">若资产找回状态为资金处理中，需要联系客服确认是否可协助取消申请并修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Jc6pdqsvjozzOXxiDYNuo7zgs3d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SVWVdsuP6oDo58xcM2OuDIUqskg"><span style="font-size: 16px;">3.3 超过 10 笔充值未到账，如何批量申请？ </span></h3><div class="ace-line ace-line old-record-id-DBOvdTZ3ios730xjxHSuJkFlsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OR83dJ6qdor2arxEfnYu566DsIf"><span style="font-size: 16px;">如您充值未到账数量较多超过 10 笔，请您直接联系客服协助您进行处理。</span></div><div class="ace-line ace-line old-record-id-GsVvd0sXHoDQojxqV3ouRpgbszc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C6gGdssOjoVT5uxsoymu9qXbsLb"><span style="font-size: 16px;">3.4 如何查看进度，审核时效，资金处理时效 </span></h3><div class="ace-line ace-line old-record-id-WgpVd9noNozZYaxRqWzuWwkXsid"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUZRdETsjowje6xcDmLuENOksIP"><span style="font-size: 16px;">进度查看：请您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery/record">申请记录</a>页面进行查看。</span></div><div class="ace-line ace-line old-record-id-FEZCd03TKoBjZHxuY4Dunp0nsjf"><span style="font-size: 16px;">审核时效：8 小时。超过 8 小时未审核您可以联系客服进行催促。</span></div><div class="ace-line ace-line old-record-id-CznXd51TsogyC3x9oQLusflPsrf"><span style="font-size: 16px;">资金处理时效：参考页面展示预计处理完成时间。</span></div><div class="ace-line ace-line old-record-id-Z5ktd5WS7omLjpxKHdpu3MQgsig"><span style="font-size: 16px;">注意：预计退回完成时间为等待最长时间，一般来说不会超过页面展示时长。但由于具体区块链网络差异、链上转账方式等技术问题，有可能会导致处理时间延长。</span></div><div class="ace-line ace-line old-record-id-SLkkdSkhpoFRPgxtGPHuSEOpspZ"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P77idXWc6oJECTxiz8iuxbBIsCg"><span style="font-size: 16px;">3.5 手续费是固定的吗？</span></h3><div class="ace-line ace-line old-record-id-EwBTdX74uo2jopxgTDku8NAPs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HHvedwkdvoP497x49CLuQfjis9d"><span style="font-size: 16px;">手续费并非固定，可能会因市场状况或营运或技术成本而改变。</span></div><div class="ace-line ace-line old-record-id-BkbSdcrQ2o6Qs6xWwf9u0OnXsGg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WzlIdIaQQomKC6xSlpQuTnMMsen"><span style="font-size: 16px;">3.6 未能解决的充值未到账问题，手续费如何退回？</span></h3><div class="ace-line ace-line old-record-id-JZd6dkUz5oDir0xXkzfuxt0ysIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FIbQdw1mmoeoDyxyaifumtl7sqc"><span style="font-size: 16px;">点击提交后，将在现货账号冻结您相应金额手续费，且在成功找回资产后进行扣除。如无法为您找回资产，手续费将</span></div><div class="ace-line ace-line old-record-id-S6IqdGCyuoj93GxZhFeuNH07s3e"><span style="font-size: 16px;">自动解冻。</span></div><div class="ace-line ace-line old-record-id-JRZAdqmOmosqLWx1yPbuXiFOske"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q7cQdLKefoqyR4xtRFIutY6ls2f"><span style="font-size: 16px;">注意：</span></div><div class="ace-line ace-line old-record-id-FW9BdalnnoHgLRxZyB1uwaiEsRd"><span style="font-size: 16px;">1）我们无法保证在任何情况下都能为您找回资金。</span></div><div class="ace-line ace-line old-record-id-YA0Wd5JIooXTngxgj8LuaG6usFg"><span style="font-size: 16px;">2）如您的储值数量低于最小可退数量将无法处理，最小可退数量 = 最小提币数量。</span></div><div class="ace-line ace-line old-record-id-JJl4dECrYobkWRxpkOSuWkz4sig"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TGDrd187FoOwtqxfqJLunAn1snc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KBZJdVIXMojnqUxscBVuzpf4sFe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-ECt7dRCnIoqtAwx645juoZr8stJ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-ICh6dw2ecowuljxhVq1uwydcsJb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-Iuszd5Ee2oDwCMx6SCAu1FHLsmb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-MU9TdtqJUoMzpHx8PNJuvFPtsag" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GbyOdAv8boZ9r9x3OBmu0TI6sBh"><span style="font-size: 16px;"><br></span></div></div>

提币未到账

2026-06-08 11:01:33

<div data-page-id="KJuMdo3QWobAtJxgtK3uK8rLsvb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QQxOdLXjYofzjexzteZu2GVpsJw"><strong>1. 提币未到账情况说明：</strong></h2><div class="ace-line ace-line old-record-id-HUCod3C8noitcgxKglOuuvkssth"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NrFRdQ840oQYlcxxnx3uQhFxs4b"><span style="font-size: 16px;">对于区块链资产的提币，整个过程可以分为三个环节：<strong>出账方发起提币、区块链网路确认、入账方接收并确认转账</strong>。</span></div><div class="ace-line ace-line old-record-id-AcMxdoFlAoZNBKxc2gZuOTxcsVh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EJ13dV1yuokrMVx1wjouoEAAsbg"><strong style="font-size: 16px;">第一步：出账方发起提币请求，将资产从原始账户转出。</strong></div><div class="ace-line ace-line old-record-id-YtrFd7rloooCHKxaXevuxxavsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TJnkdAtEQoRfsyxB6sjuvH6Asvd"><span style="font-size: 16px;">MEXC 平台根据不同代币和区块情况，提币请求通常会在 1-60 分钟内生成一个唯一的交易标识符（TxID）。这代表著 MEXC 已完成资产的转移，并将其发送到区块链网路中等待确认。</span></div><div class="ace-line ace-line old-record-id-RZaBdd06Zo6qqOxN6Cvu3GIfsAc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D70OdRlyyo6H4SxKOxduixo6s2e"><strong style="font-size: 16px;">第二步：区块链网路进行确认。</strong></div><div class="ace-line ace-line old-record-id-EgOadXQ8koJxE3x6XxMu8R5Gsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KHXQdZ1qHoJV7ixEhnOuIwDXsLb"><span style="font-size: 16px;">在这一环节中，区块链网路的矿工节点会对交易进行验证，并将其纳入区块链的交易历史中。这个过程可能需要一定的时间，具体取决于网路拥堵情况、交易费用以及所使用的区块链的特性。您可以点选 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的“检查”链接，打开相应的区块链浏览器检查该笔转账在区块链上的确认状态。</span></div><div class="ace-line ace-line old-record-id-SEvddz6xaoYTPfxTruPu12SBsAf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U7KidSZ4boWxYtxMh4ruL4W9sgg"><strong style="font-size: 16px;">第三步：入账方接收并确认转账。</strong></div><div class="ace-line ace-line old-record-id-XUbjdBUcLoA6U9xmriquYCUCssd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T9ifdY2FMoLb8pxQa1CuEEz9sYf"><span style="font-size: 16px;">一旦区块链网路确认了交易，资产就会被转入到目标账户中。您可以通过查询区块链浏览器或相关工具来验证交易的确认数和详细信息。</span></div><div class="ace-line ace-line old-record-id-WsDOdXPIpoOzAoxokx1uRkwssQb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IrYYdOsDVoaMD8xLS3TulPaDsFb"><strong>2. 提币状态及对应的解决办法：</strong></h2><div class="ace-line ace-line old-record-id-PYabduERTokVt7x2A0nugAiDsRd"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="146;186;488" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="146"><col width="186"><col width="488"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AZ6UdLQtkoQPeYxPI7Bu0tXrsWh"><strong style="font-size: 16px;">提币状态</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LTgJdkX5ZoBLXdxq3vYumKqYsAe"><strong style="font-size: 16px;">状态说明</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-W75Kdu6yZospyoxyLXruWfQws2e"><strong style="font-size: 16px;">解决办法</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CKXYddlzhoi25ixYRqzuvIihshh"><span style="font-size: 16px;">等待验证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UTbLdaUVuo9L0nxmdQCumadLsvn"><span style="font-size: 16px;">提币申请已提交</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WNIhdMhlqoLXbJxdAQMuv8j0s5b"><span style="font-size: 16px;">该笔提币需要您的二次确认，MEXC 已将确认链接发送至您的邮箱/短信箱，请前往获取链接确认您提币地址后四位。需要注意：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MAZmd2r2AoUnp4xNHSIu2QwZs7p" data-list="bullet"><div><span style="font-size: 16px;">若您的提币地址包含 Memo，需验证公共地址后四位，而非 Memo 地址后四位 </span></div></li><li class="ace-line ace-line old-record-id-Q2DsdUWmvoSSkkxjfGau87wUsRx" data-list="bullet"><div><span style="font-size: 16px;">地址验证区分大小写</span></div></li><li class="ace-line ace-line old-record-id-CmS7dpfkBoo2Fix32apuxICbsPc" data-list="bullet"><div><span style="font-size: 16px;">链接有效时间为 15 分钟，若链接超时未进行验证，请取消提币重新发起提币。</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RKTVdMwploGemixlKu8uh5lQsDc"><span style="font-size: 16px;">审核中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X6ckdK8QZoqy88xX4HWusDh8sxf"><span style="font-size: 16px;">提币申请正在审核</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-NqBTdHqGCo0X8Ax4m7aupr7nsVg"><span style="font-size: 16px;">您的提币申请正在审核中，预计处理时效为 5-60 分钟。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UR2mdK0R5oeaDdxzxWMuMT3xsvh"><span style="font-size: 16px;">等待处理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sz2adV8EYoZgUmxtF7UuOKL2suf"><span style="font-size: 16px;">提币申请等待系统处理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Lga0dRYxGo5To0x3ywFugOauscf"><span style="font-size: 16px;">若提币长时间处于等待处理状态，请再次检查该笔提币通道是否正常开启。</span></div><div class="ace-line ace-line old-record-id-W7GQdvqRLoo7wix6doouxygrsJc"><span style="font-size: 16px;">提币关闭：提币通道已关闭，请等待通道开启后再次尝试。</span></div><div class="ace-line ace-line old-record-id-HOqidnYyXo99gOxblW4uCp5YsLe"><span style="font-size: 16px;">提币开启：提币未成功发出，请联系在线客服协助处理。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Ev3cdapx7omG08xz2pcub2qzsSb"><span style="font-size: 16px;">处理中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NllzdudXToNQ7UxVTbSuwpBtsJf"><span style="font-size: 16px;">提币正在处理</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-JksYdzFEOotN8YxaCBFuudRaslf"><span style="font-size: 16px;"><br></span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-WZ5ld03dtooRqYx3ZBgulLd4sLd"><span style="font-size: 16px;">提币处理中，请耐心等待，若此状态下您需要取消提币，请联系客服协助反馈。 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791528659">如何取消提币</a></span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OYW7dUC6Aoh03dxjUJWudPHtsFf"><span style="font-size: 16px;">等待区块确认</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RTOYdQDoMoU4N2xPxDjuPD8Zsqe"><span style="font-size: 16px;">区块链上确认中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Gjb7ds1kgohh0uxGyrKuy6o4sbd"><span style="font-size: 16px;">提币已发出，请耐心等待区块确认。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-R2HMd4pgtovdQjx3IRMu3UqMstf"><span style="font-size: 16px;">等待打包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Q1rmdrUy5omaGOxnxqauMGaNseb"><span style="font-size: 16px;">区块链等待打包中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-JBaCdc5VWor97BxPDJAuyDBAs0d"><span style="font-size: 16px;">提币已发出，请耐心等待区块打包。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SVh3dJEg9oyeBtxWjAMuPJ6Xs6b"><span style="font-size: 16px;">已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GQTXdrwvIorG3NxnXcnuTE7NsAh"><span style="font-size: 16px;">提币已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-B9WDdbbcMo59GkxahQiuAGbbsLe"><span style="font-size: 16px;">提币已取消，您可以重新发起提币。若非本人操作或对应资产被冻结，请联系客服协助。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kh44dM2tSoYj4YxyFaZuFd2AsTh"><span style="font-size: 16px;">提币成功</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mk8BdHv7vow2AIx05a9ujSLhsxb"><span style="font-size: 16px;">提币已完成</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Ft00dYCmGoXiJkxBAdnueULmsee"><span style="font-size: 16px;">您的资产已成功从 MEXC 发送至您的提币地址，若未收到资产，请联系该地址接受平台协助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-S5W6dvHiLoQY4xxrkqbujfg2sbc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EJhXd3b28otsPtxwngMu4Vo4sIf"><strong style="font-size: 16px;">温馨提醒：</strong></div><div class="ace-line ace-line old-record-id-GHOKdsWjjoqxOnxhHDeuoD3qsmd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fnrsdt0enotxXjxmdfluPvD8sPg"><span style="font-size: 16px;">1）如状态显示【处理中】，这是由于区块链网路的性质以及可能存在的拥堵情况，转账可能会面临一定的延迟，请您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-ZLvldTH1ioSUOxxFrDquJRs4sud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NKZ8dbNpxoJijaxcak1u0f06s3f"><span style="font-size: 16px;">2）如果提币状态为【提币成功】，但用户未收到资产，建议用户复制提币 Txid 联系资产接收平台查询。</span></div><div class="ace-line ace-line old-record-id-HVBUdyZguoRzCHxJfxhuTPFRsCh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GNANdIb1zohIQHxUArAuSZA2sQf"><span style="font-size: 16px;">3）如果提币状态为【提币成功】，但资产被接收平台退回至 MEXC，请您前往【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】→【从 MEXC 提币至其他平台被退回】，提交资产找回申请。提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XMoFddaSPo0p78x5Pzeua76as8d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SHF5dUk1YosKj4xHUx1uP57CsLe"><span style="font-size: 16px;">4）如果在您的【资产】 -【资金记录】 -【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/record">提币记录</a>】中，该笔提币申请经过 1 小时仍未生成 TxID，请您立即联系 MEXC 在线客服，并附上该笔提币申请的截图。我们将协助处理您的请求。</span></div><div class="ace-line ace-line old-record-id-NFgidYQsVoxZ8CxigFWuCavvs5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-RuU2dAoHMoTFpExZqnjuyfPsscb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Ibs4d2s6QoAKBzxlii0uWssVswf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">如何在 MEXC 进行提币（App） </a></div></li><li class="ace-line ace-line old-record-id-T0MDdpLsUoG7m7x0P39ueCTEs9c" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web） </a></div></li><li class="ace-line ace-line old-record-id-FHCdd9rWNoYKSDxVVamuhzQ2sVc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">常见提币问题及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Zt29dLckYoCBu8xIckvuQNvBsHh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">如何进行提币设置 </a></div></li><li class="ace-line ace-line old-record-id-DOKqdwzvsoV0mXxHvFcuXM2ls8b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">提币手续费 </a></div></li></ul></div>

充值未到账解决指南

2026-06-08 10:44:22

<div data-page-id="CSpVdrPJLoVnc0xZkZbuD0bms0g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MgfhdpYkpovR7WxYcOjuJJMBshf"><strong>1. 确认充值通道开放状态</strong></h2><div class="ace-line ace-line old-record-id-N5CudcizzoSDiUxEb4EuOyO1sjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xhp1dsc7Pom1Xyxejgru7nWZsmb"><span style="font-size: 16px;">如果充值通道关闭或维护中，您的充值暂时无法到账。请您耐心等待，当充值通道重新开放后即可确认入账状态。</span></div><div class="ace-line ace-line old-record-id-UqmTdcRhJor7BzxeIsguIpyAsAc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TG3wdd591oxNS7xkhRUuXaOyseh"><span style="font-size: 16px;">关于充提暂停，您还可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791526229">钱包维护导致充值/提现暂停怎么办</a>》进行更多了解。</span></div><div class="ace-line ace-line old-record-id-LLSHdo2ypoCZm4xC5nNujGq4sTc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JVfzdqkU4oneogx4e89u2YHGsge"><strong>2. 确认区块网络状态</strong></h2><div class="ace-line ace-line old-record-id-FNELdwLTto3WOSxwVuBu29wyste"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wfn3dLXbcoI6Z6xxttou3hoNswb"><span style="font-size: 16px;">如果区块网络状态显示未成功，您需要联系资产发出方进行确认。</span></div><div class="ace-line ace-line old-record-id-W9ridE1Zyoc30SxmJAruPGiSsYc"><span style="font-size: 16px;">如果区块网络状态显示已成功，您需要判断是否满足预入账/入账成功确认数。</span></div><div class="ace-line ace-line old-record-id-HNRDdWQeZoFPCDxNbszuSssdswg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ra7QdXEheoPmKmxRNluu8B7BsQg"><span style="font-size: 16px;">查看方式：资产-资金记录-充值记录-找到您要查看的充值记录-点击交易凭证（TxID）后对应的超链接符号跳转至区块链浏览器。</span></div><div class="ace-line ace-line old-record-id-Z2Ard6AivotMGexTlvxuQLGfsVh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"627ab724-4677-434e-b2ee-8feb4393ce36","height":1366,"width":2926,"currHeight":1366,"currWidth":2926,"natrualHeight":1366,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDrZbbJ01Ao6tO0xN0CKuoBJDsUe%2F%3Fpreview_type%3D16","file_token":"DrZbbJ01Ao6tO0xN0CKuoBJDsUe","image_type":"image/png","size":512959,"comments":[]}]}" class="image-uploaded gallery old-record-id-NRZudNTsZoh4O7xqoBfuhtE6sib"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026060810433496561VbXUX1PsFE2U.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEclpiYkowMUFvNnRPMHhOMENLdW9CSkRzVWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTlJadWROVHNab2g0Tzd4cW9CZnVodEU2c2liIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EclpiYkowMUFvNnRPMHhOMENLdW9CSkRzVWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DrZbbJ01Ao6tO0xN0CKuoBJDsUe/?mount_node_token=NRZudNTsZoh4O7xqoBfuhtE6sib&mount_point=docx_image" data-width="2926" data-height="1366" data-lark-image-uri="drivetoken://DrZbbJ01Ao6tO0xN0CKuoBJDsUe" data-lark-image-width="2926" data-lark-image-height="1366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q4cqdTMRFo0EH6xYNM3uexxtsoh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KaqvdAlZOorzWGxYl41uBbECscb"><span style="font-size: 16px;">在区块链浏览器中查看区块网络状态。</span></div><div class="ace-line ace-line old-record-id-JjMHd9qAJo7qRCxkjXgu2bJ8sTe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"484bfa37-4c6c-422a-a6c3-f0a34876a0d6","height":1084,"width":2420,"currHeight":1084,"currWidth":2420,"natrualHeight":1084,"natrualWidth":2420,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWAUubhTLkoNFWhxdhCMuo1CnsUd%2F%3Fpreview_type%3D16","file_token":"WAUubhTLkoNFWhxdhCMuo1CnsUd","image_type":"image/png","size":292263,"comments":[]}]}" class="image-uploaded gallery old-record-id-RyQadbhmjoebKOxhp0ZutlIksZe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334750sh7smvWMfStFAc.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJDU3BWZHJQSkxvVm5jMHhaa1pidUQwYm1zMGciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiV0FVdWJoVExrb05GV2h4ZGhDTXVvMUNuc1VkIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyOTIyNjMsInNjYWxlIjoxLCJ3aWR0aCI6MjQyMCwiaGVpZ2h0IjoxMDg0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJXQVV1YmhUTGtvTkZXaHhkaENNdW8xQ25zVWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUnlRYWRiaG1qb2ViS094aHAwWnV0bElrc1plIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XQVV1YmhUTGtvTkZXaHhkaENNdW8xQ25zVWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WAUubhTLkoNFWhxdhCMuo1CnsUd/?mount_node_token=RyQadbhmjoebKOxhp0ZutlIksZe&mount_point=docx_image" data-width="2420" data-height="1084" data-lark-image-uri="drivetoken://WAUubhTLkoNFWhxdhCMuo1CnsUd" data-lark-image-width="2420" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Bd9Ld72mFohAmixRQ65uHuJ4src"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IXuedKmRCoal15xokbCuBfZtsGc"><strong>3. 确认区块确认数</strong></h2><div class="ace-line ace-line old-record-id-COkXd5JGAozbDSxtKEhu2pYCsRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DNA8d8Txjo5zm7x7BYxuLrtYsbg"><span style="font-size: 16px;">在正常充值情况下，每个币种都需要达到一定数量的区块确认数，才能将转账金额存入您的 MEXC 账户。由于区块确认数问题造成充值未到账，您需要进行确认：</span></div><div class="ace-line ace-line old-record-id-SUlzdgcdyoA2YLx6LXKuKc1gsCg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ksh3dE2SsoULtjxWMJxuhKEOsQc"><span style="font-size: 16px;">如果不满足区块确认数，请您耐心等待链上确认。</span></div><div class="ace-line ace-line old-record-id-LEhRd4aJAoAo2jxkA8WuoYvTsNd"><span style="font-size: 16px;">如果已满足确认数，但资产未到账，请您查看账号内是否有充值记录。</span></div><div class="ace-line ace-line old-record-id-Aj0adweo9olvsVxegRYuTCwBsIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DTyed7g09oaWLLxzBvUunInTscf"><span style="font-size: 16px;">注：每个币种的最低区块确认数要求都不同。如还未达确认数，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-JpqqdeBLAonWfGxguAAu1LtBs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z29ide77iogOzOx6TnsuLGUhs0f"><span style="font-size: 16px;">如果您想详细了解区块确认数相关内容，您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">如何在MEXC上查看区块确认数</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-RHwfddq2noqkR9xOcmCudMb3sUd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1a2da67b-aa7c-4570-9418-053efa234e5e","height":1378,"width":2878,"currHeight":1378,"currWidth":2878,"natrualHeight":1378,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDq2obBDY7oUwgbxVHVuuepFjskb%2F%3Fpreview_type%3D16","file_token":"Dq2obBDY7oUwgbxVHVuuepFjskb","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-U7UDdTOV9oQ3rex7bGmuZ9pBsff"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334234w2uZLjW6HGooJx.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEcTJvYkJEWTdvVXdnYnhWSFZ1dWVwRmpza2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVTdVRGRUT1Y5b1EzcmV4N2JHbXVaOXBCc2ZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EcTJvYkJEWTdvVXdnYnhWSFZ1dWVwRmpza2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dq2obBDY7oUwgbxVHVuuepFjskb/?mount_node_token=U7UDdTOV9oQ3rex7bGmuZ9pBsff&mount_point=docx_image" data-width="2878" data-height="1378" data-lark-image-uri="drivetoken://Dq2obBDY7oUwgbxVHVuuepFjskb" data-lark-image-width="2878" data-lark-image-height="1378" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-QAlHdB3wuoQLE5x2uc6uJvF4sjf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SXkMd4ZqVoMDpDxfoz1uTDU3sVg"><strong>4. 查看账号内是否有充值记录</strong></h2><div class="ace-line ace-line old-record-id-HFZjd0WMDodvOzxHtcTuhPZ1sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VwaUd0foqoZkdUxKY1YurfTYs6b"><span style="font-size: 16px;">查看账号内是否有相关充值记录，关于充值状态您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791526203">充值过程中常见状态及解决办法</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-YdXgdIn8oo8uexxCZq1ueBSzsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QziCdJ0plo2rwDxW0UvuAL4gs7e"><span style="font-size: 16px;">如果账号内没有相关的充值记录，您可以点击填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。</span></div><div class="ace-line ace-line old-record-id-DEdTdRFkFoaJh8xhWZOuTB42sAh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VAn6dnhW4oHxPGxu2ZMuFs1PsNK"><strong>5. 其他常见充值未到账解决指南</strong></h2><div class="ace-line ace-line old-record-id-U4JFdrvC9ogDIHxNZYDuGvcssHe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NA8jdRdnroVYh1x3u5quHqzdsQc"><span style="font-size: 16px;">5.1 充值MEXC不支持币种</span></h3><div class="ace-line ace-line old-record-id-Q5RYdLTwTo8xHpxx8VzuGkLksqf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YfBTdPkJ4oVjDbxkpI8uMltWsIc"><span style="font-size: 16px;">若您充值币种的合约地址与 MEXC 支持币种合约地址不一致，您的充值无法正常到账。</span></div><div class="ace-line ace-line old-record-id-OmyjdsXtmoy4goxx9aVuw0mnsoc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"278e9f40-40b4-4ddd-ad61-b338e82c8ffc","height":1264,"width":2878,"currHeight":1264,"currWidth":2878,"natrualHeight":1264,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFiNObA9gDoYp5Kxj7GvubUexs0d%2F%3Fpreview_type%3D16","file_token":"FiNObA9gDoYp5Kxj7GvubUexs0d","image_type":"image/png","size":359113,"comments":[]}]}" class="image-uploaded gallery old-record-id-HNxYdlaSuoB7WHx9nSwuWaXfsz5"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334947oHskXuKZSzBCRP.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGaU5PYkE5Z0RvWXA1S3hqN0d2dWJVZXhzMGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSE54WWRsYVN1b0I3V0h4OW5Td3VXYVhmc3o1Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GaU5PYkE5Z0RvWXA1S3hqN0d2dWJVZXhzMGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FiNObA9gDoYp5Kxj7GvubUexs0d/?mount_node_token=HNxYdlaSuoB7WHx9nSwuWaXfsz5&mount_point=docx_image" data-width="2878" data-height="1264" data-lark-image-uri="drivetoken://FiNObA9gDoYp5Kxj7GvubUexs0d" data-lark-image-width="2878" data-lark-image-height="1264" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KegId22ysokKM7xQUsxu57iZsEg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VP3ZdKdrqoDfRlxoYNnutb6dscb"><span style="font-size: 16px;">5.2 充值网络错误</span></h3><div class="ace-line ace-line old-record-id-D9YmdrXkUoFZOsxtYSzuoEk9s5n"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LXT0d5hO5okWMXxOMrjuPlmmstf"><span style="font-size: 16px;"><strong>选择错误网络充值</strong>：充值币种时选择了错误的充值网络。如下图所示充值 MX，您在 MEXC 充值页面获取了MX-ETH 网络的地址，在提币平台却使用了 BEP 20 网络进行转账至您 MEXC 平台的 ETH 网络地址，会导致您的充值无法正常到账。</span></div><div class="ace-line ace-line old-record-id-Z0Y2dYgeEoJm76x819HuZv4gsDf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RmDbd8fHQoLmbNxk77muHLQNsNx"><span style="font-size: 16px;">请您尽快提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，MEXC 会尽量协助您处理您的充值问题。查询代币支持的充值网路方式：在提币页面点击【转账网路】进行查看。</span></div><div class="ace-line ace-line old-record-id-TYUJdcHJ9oBxMsx1W1ZugZjmsze"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4394c148-aae5-4776-b77a-d1792eed5776","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNeYWbeBbsoq6LWxvvWvuJhPvsJh%2F%3Fpreview_type%3D16","file_token":"NeYWbeBbsoq6LWxvvWvuJhPvsJh","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-C7l7dV2Bkojxf7xQCNiu0gvHs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026060810433453886yLOOjqgF7tph.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOZVlXYmVCYnNvcTZMV3h2dld2dUpoUHZzSmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQzdsN2RWMkJrb2p4Zjd4UUNOaXUwZ3ZIczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OZVlXYmVCYnNvcTZMV3h2dld2dUpoUHZzSmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NeYWbeBbsoq6LWxvvWvuJhPvsJh/?mount_node_token=C7l7dV2Bkojxf7xQCNiu0gvHs2e&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://NeYWbeBbsoq6LWxvvWvuJhPvsJh" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UMlRdXX9for4RnxkwiVu6oLOswe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FlwPdf6Tvo3xeLxjYQeut3Flsre"><span style="font-size: 16px;">5.3 使用不支持网络充值</span></h3><div class="ace-line ace-line old-record-id-ATkWdlsIGoxNvjxB9jlu1wRgsSa"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gyg9dws2OoMolDxoy0QuS69zsLh"><span style="font-size: 16px;"><strong>使用不支持的网络充值</strong>：充值币种时选择了 MEXC 不支持的网络进行充值。如下图所示充值 MX，MEXC 仅支持使用 ETH、BSC、MORPH 网络充值 MX，但若您在提币平台使用支持网络列表以外的网络进行转账，您的充值将无法正常到账。</span></div><div class="ace-line ace-line old-record-id-C57VdOpuioSuqXxHQv3u4gUEske"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"75c83f34-a9cd-45a8-80fc-3bd4e2ccc303","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDh9ebvStOowL7UxnfyRuVfVksJg%2F%3Fpreview_type%3D16","file_token":"Dh9ebvStOowL7UxnfyRuVfVksJg","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-WDPQdjXjbofbPWxmB0Ku3g2usMg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334961Y93fbHOmx3OLee.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEaDllYnZTdE9vd0w3VXhuZnlSdVZmVmtzSmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV0RQUWRqWGpib2ZiUFd4bUIwS3UzZzJ1c01nIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EaDllYnZTdE9vd0w3VXhuZnlSdVZmVmtzSmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dh9ebvStOowL7UxnfyRuVfVksJg/?mount_node_token=WDPQdjXjbofbPWxmB0Ku3g2usMg&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://Dh9ebvStOowL7UxnfyRuVfVksJg" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JuDnd231jo8AHwxHR8quV83Ysvf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-Q7hmdQ7cAoZ2T1xvRd1uUZMXshS"><span style="font-size: 16px;">5.4 转账时未填入或错填 Memo/Tag 识别码，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-A9cMdGcK0oG8K2xBXuXupTH3s5f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U2rhd7yARocGRLx4qSJukEwVsZO"><span style="font-size: 16px;">部分币种需要填写标签（Memo/Tag/识别码），如 XRP、TON、ATOM 等。若填写未填/错填导致充值未到账，请提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果，填写指南请参考<a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">自助申请填写指南</a>。</span></div><div class="ace-line ace-line old-record-id-EMc3dLbKDozmAUxHBfCuWIEdsNx"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EQ0WdtWCpozfKMxMn8eu26VEsvH"><span style="font-size: 16px;">关于更多 Memo/Tag 介绍，您可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/what-are-memos-tags-/1">什么是 Memo/Tag</a>》。</span></div><div class="ace-line ace-line old-record-id-Vjx9d7426oiriYxMZlVulfKCsCc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"89fa848d-bdff-483a-a2ab-9bc03720ae87","height":436.54208754208753,"width":634,"currHeight":436.54208754208753,"currWidth":634,"natrualHeight":818,"natrualWidth":1188,"pluginName":"imageUpload","scale":0.5336700336700336,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWdzlbl3NNoSn6JxtyzPuGonzsWc%2F%3Fpreview_type%3D16","file_token":"Wdzlbl3NNoSn6JxtyzPuGonzsWc","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-Api1d2pVwowsvUx8N37uBCRSsgd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104333986BnOrP2SXq2y2Mr.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXZHpsYmwzTk5vU242Snh0eXpQdUdvbnpzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQXBpMWQycFZ3b3dzdlV4OE4zN3VCQ1JTc2dkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XZHpsYmwzTk5vU242Snh0eXpQdUdvbnpzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wdzlbl3NNoSn6JxtyzPuGonzsWc/?mount_node_token=Api1d2pVwowsvUx8N37uBCRSsgd&mount_point=docx_image" data-width="1188" data-height="818" data-lark-image-uri="drivetoken://Wdzlbl3NNoSn6JxtyzPuGonzsWc" data-lark-image-width="1188" data-lark-image-height="818" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NtiIdQgtNofMcuxoaznuPj1wsKf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-X9jodLHjQo1SMdx835ouQt02sff"><span style="font-size: 16px;">5.5 通过不支持的智能合约方式充值，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-UVdDd4Fywo1hhmxMCPlu1iVzsOb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RXnqdB6lTo4q7JxX0xRup8h0sup"><span style="font-size: 16px;">部分币种在 MEXC 暂时无法使用智能合约方式进行充值，该情况智能合约转账不会记录在 MEXC 账户中，需要人工手动充值。</span></div><div class="ace-line ace-line old-record-id-LtPDduAU3ozjwgxk5aPuln7Qsrg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QHwcdV4ZcoHre6xZACGu1juqsGd"><span style="font-size: 16px;">请您提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果。</span></div><div class="ace-line ace-line old-record-id-D2KudwbVzo7A6IxEPktuQlO1sTc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ZcI1djHVxo3P7xx5M0aun9ppsLe"><span style="font-size: 16px;">5.6 充值代币平台已下架</span></h3><div class="ace-line ace-line old-record-id-Xjdedv7OCo0PibxaOIRuRvglsve"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDj1djHQlozQt7xRLyVuxVVAsXc"><span style="font-size: 16px;">如果您充值了目前 MEXC 平台已下架的代币并未入账，请您联系客服获得帮助。</span></div><div class="ace-line ace-line old-record-id-BsxndsotcoqlRZxxz2Xu5uchsPf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Khbudf5MloY6GaxSUDaucXPisVb"><span style="font-size: 16px;">出现充值未到账情况，您可以在 MEXC 平台填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知您审核结果。</span></div><div class="ace-line ace-line old-record-id-ZyWqdtRdho1543xOYzQuzviMsGb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UTuudR9JToa3vHxbYzMu4SfbsNe"><span style="font-size: 16px;">5.7 同哈希批量转账</span></h3><div class="ace-line ace-line old-record-id-YYcadojp5oZnLJxpi6Jusfbvsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DMhTdWXroo6Fzsxt0qKuNaSksby"><span style="font-size: 16px;">若同一个区块链交易哈希（TxHash）中有多笔转账，包含多个接收地址，即 “一对多”转账，可能导致您的充值未完全到账。</span></div><div class="ace-line ace-line old-record-id-Kzdld23fgovhlrx5Mo0uBpMEsZd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TPgWdLuW3oijW1x5OXeuC4NQs2Q"><span style="font-size: 16px;">出现充值未到账情况，您可以在 MEXC 平台填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知您审核结果。</span></div><div class="ace-line ace-line old-record-id-Oc4mdhB7foxklaxW2OTulXzwsJe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZUy0dqVh0o7aYexHdYlueedHsFh"><span style="font-size: 16px;">请注意：若同一笔 TxID 下存在多笔充值，您在提交表单时需在 TxID 后添加冒号【:】和数字【99999999】，格式：TXID:99999999（添加后缀是为了区分同一 TxID 的多次提交记录，不影响实际业务处理）。</span></div><div class="ace-line ace-line old-record-id-ZDBrdvtceoWO0lxWboouamwZsQc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Py3JdhcVPoKPPRxnUxquxqGIs9b"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JCj6d1o7qoAsc6xc9gMu8ar4sne" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-EjgpdVMFso6y8jxYkswuP2Hysoc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-DtYpd8NtSoQHfoxNl4euXqjosCh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-NpbkdfZuEoq1GYxR0tmuRV57scg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-VU9IdOL1LoKiFkxB3L3uW2Y6sTd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul></div>

如何进行提币设置

2026-05-29 17:00:22

<div data-page-id="NBbbdIQhRo4Ahlx2bgCuzoAIsgg" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260529170004787bNN6f97isHi9Cd.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><div class="ace-line ace-line old-record-id-GKa9doVaAoGCBOx3O7GukKPLsBP"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">加密货币领域的安全问题，一直是平台和用户都十分关心的问题。门头沟事件的影响还未消失，盗币事件手段层出不穷。MEXC 为了保护用户的资产安全，提供了两步骤验证（2FA）和进阶安全设定。</span></div><div class="ace-line ace-line old-record-id-S2PxdqkUloYYXaxqFiGu32dBsTe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZhTZdJqd9oePmkxVVNauBodMsGg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">当您发起提币时，需要输入邮箱验证码、手机验证码、谷歌验证码，这些都属于两步骤验证（2FA）中的安全保护方式。为了保护您的账户安全，建议至少开启一个双重认证。如果您想了解如何设置谷歌验证码，可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/17827791509545">绑定谷歌验证码</a>》。</span></div><div class="ace-line ace-line old-record-id-IqltduBUpowRBKxrcdvuYVKKsfj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZaAldZvJuoaUGDxAhqXuOqRPsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在进阶安全设定中，您可以对提币进行设置，确保个人资产安全。</span></div><div class="ace-line ace-line old-record-id-A3yedQZANoSACrxDV8zu3kEwsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UPYpdur4soAB4mxG5wVu43wesHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Web 端</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-I6gHdHk6ro2kLdxsip5uZqHMsNg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E4%B8%89%E4%B8%AA%E5%8A%9F%E8%83%BD%E3%80%82-,1.1%20%E5%BF%AB%E6%8D%B7%E6%8F%90%E5%B8%81,-%E6%89%93%E5%BC%80%E3%80%90%E5%BF%AB%E6%8D%B7%E6%8F%90">快捷提币</a></span></div></li><li class="ace-line ace-line old-record-id-G01Ld5WVaokDHKxdo4Cu3kb7s3W" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E5%AE%8C%E6%88%90%E6%8F%90%E5%B8%81%E3%80%82-,1.2%20%E6%8F%90%E5%B8%81%E7%99%BD%E5%90%8D%E5%8D%95,-%E6%89%93%E5%BC%80%E3%80%90%E6%8F%90%E5%B8%81">提币白名单</a></span></div></li><li class="ace-line ace-line old-record-id-PsuFd6THso0VQXxRCqxuF60msQh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E7%82%B9%E5%87%BB%E3%80%90%E4%BF%9D%E5%AD%98%E3%80%91%E3%80%82-,%E7%99%BD%E5%90%8D%E5%8D%95%E5%AE%89%E5%85%A8%E9%99%90%E5%88%B6%E5%8A%9F%E8%83%BD%EF%BC%9A,-%E5%9C%A8%E6%8F%90%E5%B8%81">白名单安全限制功能</a></span></div></li><li class="ace-line ace-line old-record-id-W2JadBAh7obxbYx4ZNFuyMB2s1f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E5%BC%80%E5%90%AF%E8%AF%A5%E5%8A%9F%E8%83%BD%E3%80%82-,1.3%20DEX%2B%20%E5%BF%AB%E6%8D%B7%E5%88%92%E8%BD%AC,-%E7%82%B9%E5%87%BB%E3%80%90DEX">DEX+快捷划转</a></span></div></li></ul><div class="ace-line ace-line old-record-id-M6WNd285JoWRRFxc50muhUFls2d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ki2MdtHsoorfJ1xxysBues3UsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">App 端</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LQ43d40QvoZsSLxUROuuCXLYsHh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#22-%E5%BF%AB%E6%8D%B7%E6%8F%90%E5%B8%81">快捷提币</a></span></div></li><li class="ace-line ace-line old-record-id-VYAXdRv2JoiDmMxXrNQuXcdRswb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E8%B5%84%E4%BA%A7%E5%AE%89%E5%85%A8%E8%AE%BE%E7%BD%AE%E3%80%91%E3%80%82-,2.1%20%E7%99%BD%E5%90%8D%E5%8D%95,-1%EF%BC%89%E7%82%B9%E5%87%BB">提币白名单</a></span></div></li><li class="ace-line ace-line old-record-id-O15Tdd7IEoNpyrxW9YIujEy9sdf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E7%A1%AE%E8%AE%A4%E6%B7%BB%E5%8A%A0%E3%80%91%E5%AE%8C%E6%88%90%E3%80%82-,%E7%99%BD%E5%90%8D%E5%8D%95%E5%AE%89%E5%85%A8%E9%99%90%E5%88%B6%E5%8A%9F%E8%83%BD%EF%BC%9A,-%E5%9C%A8%E6%8F%90%E5%B8%81">白名单安全限制功能</a></span></div></li><li class="ace-line ace-line old-record-id-Q60PdvftfoogFFxVlGFu7silsjg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#23-dex-%E5%BF%AB%E6%8D%B7%E5%88%92%E8%BD%AC">DEX+ 快捷划转</a></span></div></li></ul><div class="ace-line ace-line old-record-id-JpPjdLEJbo4MGwxYcJ7uYbpSs76"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GkgndDvySo4kVTxcaa7uFHhwsPg"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 如何进行提币设置：Web</strong></span></h2><div class="ace-line ace-line old-record-id-SCPJdkr7rov6ctx3b8JuPCuNshh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FhzOdEJFIoXX5Sx4CNnutPlKsKh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">登陆 MEXC ，在首页右上角【个人头像】中选择【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/user/security">安全中心</a>】。滑动页面，在【进阶安全设定】中可以看到【资金安全设置】。</span></div><div class="ace-line ace-line old-record-id-QyMgdU0Fto4ZQCxMErbuv8DZsbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98dad860-90fe-4768-9523-1e94ec7509bd","height":1430,"width":2936,"currHeight":1430,"currWidth":2936,"natrualHeight":1430,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPMb5bBdJyoqVcixrdjYu9QZksbf%2F%3Fpreview_type%3D16","file_token":"PMb5bBdJyoqVcixrdjYu9QZksbf","image_type":"image/png","size":586599,"comments":[]}]}" class="image-uploaded gallery old-record-id-R5tDdX9xDobJ5hxQsvPu8GRBsAc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512081529582519oka5EoP5r0Xqv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQTWI1YkJkSnlvcVZjaXhyZGpZdTlRWmtzYmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUjV0RGRYOXhEb2JKNWh4UXN2UHU4R1JCc0FjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QTWI1YkJkSnlvcVZjaXhyZGpZdTlRWmtzYmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PMb5bBdJyoqVcixrdjYu9QZksbf/?mount_node_token=R5tDdX9xDobJ5hxQsvPu8GRBsAc&mount_point=docx_image" data-width="2936" data-height="1430" data-lark-image-uri="drivetoken://PMb5bBdJyoqVcixrdjYu9QZksbf" data-lark-image-width="2936" data-lark-image-height="1430" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JmEOdQbOpoWUTLxB5Egu2y3vsyq"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JUSodFNQjolKyuxMEHdu8UV7skd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">资金安全设置分为【快捷提币】、【提币白名单】和【DEX+ 快捷划转】三个功能。</span></div><div class="ace-line ace-line old-record-id-K5budQ5VXoaG5LxEpRUu9rRTsFe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5c598b93-aa93-46bb-a794-9921bde1b609","height":1294,"width":2938,"currHeight":1294,"currWidth":2938,"natrualHeight":1294,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSZ67bN89EoSamixDyU2ul1g1sWh%2F%3Fpreview_type%3D16","file_token":"SZ67bN89EoSamixDyU2ul1g1sWh","image_type":"image/png","size":472107,"comments":[]}]}" class="image-uploaded gallery old-record-id-BwCmdNjzWosVr8xdHrAuCvMcscb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000760P7XpHvOHL2yxDK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWjY3Yk44OUVvU2FtaXhEeVUydWwxZzFzV2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQndDbWROanpXb3NWcjh4ZEhyQXVDdk1jc2NiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWjY3Yk44OUVvU2FtaXhEeVUydWwxZzFzV2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SZ67bN89EoSamixDyU2ul1g1sWh/?mount_node_token=BwCmdNjzWosVr8xdHrAuCvMcscb&mount_point=docx_image" data-width="2938" data-height="1294" data-lark-image-uri="drivetoken://SZ67bN89EoSamixDyU2ul1g1sWh" data-lark-image-width="2938" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-WhAQdgi4qoF7FMxLUb9uXP7Usdf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WPPtdYiCMo5uCVxVJdVu7DC0sFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 快捷提币</span></h3><div class="ace-line ace-line old-record-id-JVfBd7pjhovZG4xBrFouiyKgsRc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBtCdEoGgocRsDxp5gyuuSKBs9C"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开【快捷提币】右侧的开关按钮，选择单笔提币免验证的额度，我们这里以 500 USDT 为例来展示，点击【确定】。</span></div><div class="ace-line ace-line old-record-id-NY7RdFAhkoCnQ8xQf9Yuccdfs7f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b37b1d93-5633-4e07-9032-b7a3c489c294","height":1282,"width":2932,"currHeight":1282,"currWidth":2932,"natrualHeight":1282,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHOWwb98mJoT1cyxkve5uQUt1sEc%2F%3Fpreview_type%3D16","file_token":"HOWwb98mJoT1cyxkve5uQUt1sEc","image_type":"image/png","size":393309,"comments":[]}]}" class="image-uploaded gallery old-record-id-XuObdqehOoVkEix4Vd0u0MshssI"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959194xAstUuNrZxZ3yB.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJOQmJiZElRaFJvNEFobHgyYmdDdXpvQUlzZ2ciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiSE9Xd2I5OG1Kb1QxY3l4a3ZlNXVRVXQxc0VjIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozOTMzMDksInNjYWxlIjoxLCJ3aWR0aCI6MjkzMiwiaGVpZ2h0IjoxMjgyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJIT1d3Yjk4bUpvVDFjeXhrdmU1dVFVdDFzRWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWHVPYmRxZWhPb1ZrRWl4NFZkMHUwTXNoc3NJIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IT1d3Yjk4bUpvVDFjeXhrdmU1dVFVdDFzRWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HOWwb98mJoT1cyxkve5uQUt1sEc/?mount_node_token=XuObdqehOoVkEix4Vd0u0MshssI&mount_point=docx_image" data-width="2932" data-height="1282" data-lark-image-uri="drivetoken://HOWwb98mJoT1cyxkve5uQUt1sEc" data-lark-image-width="2932" data-lark-image-height="1282" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RP8OdW7mioiqY8x0Rvou6fyAsLO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PIVkdLe9SooWSqxvAF2ugWgpsCp"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，开启快捷提币功能。</span></div><div class="ace-line ace-line old-record-id-P2FKdSG1fozF0cxp2NZuOXwosTd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H4lhdmvv6oavBlxkiJBuANkhsAg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">注意这里会根据您个人设置的两步骤验证（2FA）进行验证。图中显示的是邮箱验证、谷歌验证和手机验证三种。</span></div><div class="ace-line ace-line old-record-id-Be55d09dYoqsz4xlOAguDTHys3d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9f2975bf-aab3-4195-bed2-205eff9a665a","height":1294,"width":2930,"currHeight":1294,"currWidth":2930,"natrualHeight":1294,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvgvb13uzoVIO5x3YkZuOQSZsAc%2F%3Fpreview_type%3D16","file_token":"Svgvb13uzoVIO5x3YkZuOQSZsAc","image_type":"image/png","size":329946,"comments":[]}]}" class="image-uploaded gallery old-record-id-FsNOdunZpoGi1ZxBj08u6e9asmf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152957756ZliwF7JjZDNPeG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdmd2YjEzdXpvVklPNXgzWWtadU9RU1pzQWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRnNOT2R1blpwb0dpMVp4QmowOHU2ZTlhc21mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Tdmd2YjEzdXpvVklPNXgzWWtadU9RU1pzQWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Svgvb13uzoVIO5x3YkZuOQSZsAc/?mount_node_token=FsNOdunZpoGi1ZxBj08u6e9asmf&mount_point=docx_image" data-width="2930" data-height="1294" data-lark-image-uri="drivetoken://Svgvb13uzoVIO5x3YkZuOQSZsAc" data-lark-image-width="2930" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TB3LdpTDVoHe9Bx6s0vuCTbTsAf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LkIddRcVCoaa5mxe48Gu5asSsIc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币打开后，当您的单笔提币金额小于 500 USDT 时，将不再进行两步骤验证（2FA），将会直接完成提币。</span></div><div class="ace-line ace-line old-record-id-FaJLdoTZzofPUaxYG7JuktIvs1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-COkhdeYKGoyBpix9VUeu9g6Tsg3"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 提币白名单</span></h3><div class="ace-line ace-line old-record-id-HFo1dwqLzoBVD0xceVOu0S7bsve"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RfFIdRdVPohkk9xBFEduYWtWsHb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开【提币白名单】右侧的开关按钮，完成安全验证即可开启。</span></div><div class="ace-line ace-line old-record-id-If8GdEqtyoRgo5xMVtXuyVyMsnD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3PTd1qUEoYg3Pxd2vfuFM1Xsde"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">需要注意的是，提币白名单在打开前，允许您提币至任何地址。当您打开后，您只能提币到自己白名单地址中。</span></div><div class="ace-line ace-line old-record-id-GXtZdlMKZons7VxK8UguiEgesDb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f12f5c9b-b2ca-4122-8344-be6aed1923b0","height":1394,"width":2938,"currHeight":1394,"currWidth":2938,"natrualHeight":1394,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSp12bbBSyoiKtNxYPJxuvh6ssme%2F%3Fpreview_type%3D16","file_token":"Sp12bbBSyoiKtNxYPJxuvh6ssme","image_type":"image/png","size":528783,"comments":[]}]}" class="image-uploaded gallery old-record-id-LF8Odiy1PoK2TxxpuG8uVPrYsZf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000593LjW4RLCttw8vlT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTcDEyYmJCU3lvaUt0TnhZUEp4dXZoNnNzbWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTEY4T2RpeTFQb0syVHh4cHVHOHVWUHJZc1pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TcDEyYmJCU3lvaUt0TnhZUEp4dXZoNnNzbWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Sp12bbBSyoiKtNxYPJxuvh6ssme/?mount_node_token=LF8Odiy1PoK2TxxpuG8uVPrYsZf&mount_point=docx_image" data-width="2938" data-height="1394" data-lark-image-uri="drivetoken://Sp12bbBSyoiKtNxYPJxuvh6ssme" data-lark-image-width="2938" data-lark-image-height="1394" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ndk9dmedeowE9lx9jtSuUdG2swg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BmqodyizvomQ0hx3YNquBpANsEf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提币白名单成功开启后，点击【管理白名单地址/联系人】跳转到【提币地址/联系人】设置页面。</span></div><div class="ace-line ace-line old-record-id-FlmgdN1nToOkl9xKh2tuSNy6ssf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2e9e33bd-fd9f-403f-93f9-213182dfe0dc","height":1374,"width":2930,"currHeight":1374,"currWidth":2930,"natrualHeight":1374,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCcM8bDBQyoSSUqxU1rzud4A8sth%2F%3Fpreview_type%3D16","file_token":"CcM8bDBQyoSSUqxU1rzud4A8sth","image_type":"image/png","size":389258,"comments":[]}]}" class="image-uploaded gallery old-record-id-DAUJdK5NWoaF6YxsU21uc9qwsIe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153001545SkcZrpbrmTUqfi.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDY004YkRCUXlvU1NVcXhVMXJ6dWQ0QThzdGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiREFVSmRLNU5Xb2FGNll4c1UyMXVjOXF3c0llIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DY004YkRCUXlvU1NVcXhVMXJ6dWQ0QThzdGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CcM8bDBQyoSSUqxU1rzud4A8sth/?mount_node_token=DAUJdK5NWoaF6YxsU21uc9qwsIe&mount_point=docx_image" data-width="2930" data-height="1374" data-lark-image-uri="drivetoken://CcM8bDBQyoSSUqxU1rzud4A8sth" data-lark-image-width="2930" data-lark-image-height="1374" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KKjVd8Tvzo0Z1zxIixVuHotas8c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IauPdRbtjowa40xCB5Gu1x27sjd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【增加提币地址】，选择【普通地址】，填写币种、转账网络、提币地址、地址标签（选填）信息，勾选【设为白名单地址】，点击【确定】。</span></div><div class="ace-line ace-line old-record-id-F5XxdG2uKol5WHx71mcub9I0sAU"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"49445634-c2e0-4f84-a0a2-e168c4aad5a3","height":1418,"width":2928,"currHeight":1418,"currWidth":2928,"natrualHeight":1418,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZlrEbfHLUo7WaRxsW2Fu09XVs3e%2F%3Fpreview_type%3D16","file_token":"ZlrEbfHLUo7WaRxsW2Fu09XVs3e","image_type":"image/png","size":391365,"comments":[]}]}" class="image-uploaded gallery old-record-id-Y1l1dmNZTobeVLxPqGouPNH1sne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959740AdwT8evnxcRB2t.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJabHJFYmZITFVvN1dhUnhzVzJGdTA5WFZzM2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWTFsMWRtTlpUb2JlVkx4UHFHb3VQTkgxc25lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9abHJFYmZITFVvN1dhUnhzVzJGdTA5WFZzM2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZlrEbfHLUo7WaRxsW2Fu09XVs3e/?mount_node_token=Y1l1dmNZTobeVLxPqGouPNH1sne&mount_point=docx_image" data-width="2928" data-height="1418" data-lark-image-uri="drivetoken://ZlrEbfHLUo7WaRxsW2Fu09XVs3e" data-lark-image-width="2928" data-lark-image-height="1418" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AHIVd8kUDo2sK8xM1HouwqMdsvd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QDZHdfNqMovxjWxNeJCuUPSpstd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，完成提币地址添加。同样这里会根据您个人设置的两步骤验证（2FA）进行验证。</span></div><div class="ace-line ace-line old-record-id-W9MrdccP1oUtufxgnoHuwQTKseb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f02502c1-2729-4362-8e1c-43817072e307","height":1398,"width":2932,"currHeight":1398,"currWidth":2932,"natrualHeight":1398,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLYGIbTPGzo838QxlvhIu8wRYsZe%2F%3Fpreview_type%3D16","file_token":"LYGIbTPGzo838QxlvhIu8wRYsZe","image_type":"image/png","size":315939,"comments":[]}]}" class="image-uploaded gallery old-record-id-PXY8dJbZkolDeWxQSrJuhjYjszI"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152957059uMUquIP2jVe2LV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMWUdJYlRQR3pvODM4UXhsdmhJdTh3UllzWmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUFhZOGRKYlprb2xEZVd4UVNySnVoallqc3pJIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MWUdJYlRQR3pvODM4UXhsdmhJdTh3UllzWmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LYGIbTPGzo838QxlvhIu8wRYsZe/?mount_node_token=PXY8dJbZkolDeWxQSrJuhjYjszI&mount_point=docx_image" data-width="2932" data-height="1398" data-lark-image-uri="drivetoken://LYGIbTPGzo838QxlvhIu8wRYsZe" data-lark-image-width="2932" data-lark-image-height="1398" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MP9DdkQecoSNgexdQenuQCHMspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LPlId4rGzogz6MxcNf2u6Xp7srf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您想批量添加多个地址为白名单地址，您可以点击【批量添加地址】。</span></div><div class="ace-line ace-line old-record-id-KuyjddLajoFtKAxLTxOuRJhts6g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XBqndXkxFos6byxsanKuO6o0skd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在批量添加提币地址页面中，填写币种、转账网络、地址标签（选填）、提币地址、Memo/Tag 信息，打开白名单按钮。所有地址批量添加完成后，点击【保存】。</span></div><div class="ace-line ace-line old-record-id-FWordOmbNoZKOgxYb1AungBLsn5"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4a3808a1-526f-40bf-9586-3eb97eaf690b","height":1328,"width":2934,"currHeight":1328,"currWidth":2934,"natrualHeight":1328,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGxEHbncFlonIvmxEzJOuOU9vs1c%2F%3Fpreview_type%3D16","file_token":"GxEHbncFlonIvmxEzJOuOU9vs1c","image_type":"image/png","size":343144,"comments":[]}]}" class="image-uploaded gallery old-record-id-Z86Dd4Mf2oLvO0xOb0uuWrPvsgB"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959942VduJVP1XUVRnPX.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHeEVIYm5jRmxvbkl2bXhFekpPdU9VOXZzMWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWjg2RGQ0TWYyb0x2TzB4T2IwdXVXclB2c2dCIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HeEVIYm5jRmxvbkl2bXhFekpPdU9VOXZzMWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GxEHbncFlonIvmxEzJOuOU9vs1c/?mount_node_token=Z86Dd4Mf2oLvO0xOb0uuWrPvsgB&mount_point=docx_image" data-width="2934" data-height="1328" data-lark-image-uri="drivetoken://GxEHbncFlonIvmxEzJOuOU9vs1c" data-lark-image-width="2934" data-lark-image-height="1328" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NI8JdCYdgo4Uuox48bbuEFYWsFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UoPEdR9DHoMf7YxoyFGujv54sQb"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">白名单安全限制功能：</strong></div><div class="ace-line ace-line old-record-id-UDOXdYeVooRKcXxa2pfuJv1Qs4d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pn8WdbKQ6ov9gIxboQOuD7Psssd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在提币白名单打开后，会出现【白名单安全限制功能】的选项。需要注意的是：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-DzQddjgibos2nnxaaqFuVS48sOg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，提币至新添加的白名单地址，需等待 24 小时；</span></div></li><li class="ace-line ace-line old-record-id-OozCdjkM0oJ4Mrx7ZEvuHrjYssf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，再次关闭该功能时，您的账户需等待 24 小时才可提币；</span></div></li><li class="ace-line ace-line old-record-id-Eb6tdpy8OoXn65x7p3NuB1Jdsvc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为保障您的资金安全，推荐开启该功能。</span></div></li></ul><div class="ace-line ace-line old-record-id-TCe2dxNTioFgpIxg5bhu1XTXsJd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3359e63a-da81-4b89-8e70-cc8a99c27857","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAkZ0boQdso5XdqxsKVpuiEpmskg%2F%3Fpreview_type%3D16","file_token":"AkZ0boQdso5XdqxsKVpuiEpmskg","image_type":"image/png","size":417729,"comments":[]}]}" class="image-uploaded gallery old-record-id-Serwd0t3SoJtzEx22SAux5yNsyg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512081529582046saPSXWHwjXbPG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBa1owYm9RZHNvNVhkcXhzS1ZwdWlFcG1za2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU2Vyd2QwdDNTb0p0ekV4MjJTQXV4NXlOc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ba1owYm9RZHNvNVhkcXhzS1ZwdWlFcG1za2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AkZ0boQdso5XdqxsKVpuiEpmskg/?mount_node_token=Serwd0t3SoJtzEx22SAux5yNsyg&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://AkZ0boQdso5XdqxsKVpuiEpmskg" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DY26dP3u2o0vFIx3iRtud827sUd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-BYmWdKI13o1pVoxtLNMu2saMsDg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 DEX+ 快捷划转</span></h3><div class="ace-line ace-line old-record-id-Pr3ed8VNIoTODsxnpaiubVHqsDb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AtzNdA507o7ndLxRUQlu94oSsYe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【DEX+ 快捷划转】右侧的开关按钮，输入单笔免验证划转额度（1-2000 USDT，例如 200 USDT），然后点击【确定】。</span></div><div class="ace-line ace-line old-record-id-WoPldMpOsoX5Vux4fNwu9YkJsZg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yl7Edzy7ZoTei6xBu4Cu9sO0sec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，即可开启 DEX+ 快捷划转功能。</span></div><div class="ace-line ace-line old-record-id-SQnFdqOOeopmIsx3M11u24fBsab"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Cy6SdwRlooGYWyxAhFOuXteqsUb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">功能开启后，DEX+ 账户与现货账户之间的主链币小额划转将不需要任何安全验证。</span></div><div class="ace-line ace-line old-record-id-Es48dkrdwop0y2xZDBFueaC7she"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ecc0de68-f27b-4cc8-a70a-116d4ab581ca","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGta2bBAkoohHIJxta5EuL1hfsld%2F%3Fpreview_type%3D16","file_token":"Gta2bBAkoohHIJxta5EuL1hfsld","image_type":"image/png","size":384007,"comments":[]}]}" class="image-uploaded gallery old-record-id-X1WUdlI8woCt7HxefoMujlIGsUg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152958680pDYXQJqhIgNF4a.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHdGEyYkJBa29vaEhJSnh0YTVFdUwxaGZzbGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWDFXVWRsSTh3b0N0N0h4ZWZvTXVqbElHc1VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HdGEyYkJBa29vaEhJSnh0YTVFdUwxaGZzbGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Gta2bBAkoohHIJxta5EuL1hfsld/?mount_node_token=X1WUdlI8woCt7HxefoMujlIGsUg&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://Gta2bBAkoohHIJxta5EuL1hfsld" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MvD0dUoVToHnsCxxV3dumR7AsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CfWZd0hGloazXnxSMbbubhbfsbb"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 如何进行提币设置：App</strong></span></h2><div class="ace-line ace-line old-record-id-TGvSdkVwVoO0tKxq9eiuqv8Asic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G7evdOf9eopEUDx6gTxuaTJEsJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击 App 左上角的【个人头像】，选择【安全中心】，滑动页面至最下方，选择【资产安全设置】。</span></div><div class="ace-line ace-line old-record-id-Pm8ydSDGcojYQoxADHvuE2sUsBf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e1b8dcde-1ece-4a74-90c7-94becab62709","height":2166,"width":3129,"currHeight":2166,"currWidth":3129,"natrualHeight":2166,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FV4RvbCwLzovWMbxF13QuAsvEs42%2F%3Fpreview_type%3D16","file_token":"V4RvbCwLzovWMbxF13QuAsvEs42","image_type":"image/png","size":915330,"comments":[]}]}" class="image-uploaded gallery old-record-id-A3Uldl3IZoUDTNxLs2vuJh8psLe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153001911v8bDujrG1hVs8A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWNFJ2YkN3THpvdldNYnhGMTNRdUFzdkVzNDIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQTNVbGRsM0lab1VEVE54THMydnVKaDhwc0xlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WNFJ2YkN3THpvdldNYnhGMTNRdUFzdkVzNDIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/V4RvbCwLzovWMbxF13QuAsvEs42/?mount_node_token=A3Uldl3IZoUDTNxLs2vuJh8psLe&mount_point=docx_image" data-width="3129" data-height="2166" data-lark-image-uri="drivetoken://V4RvbCwLzovWMbxF13QuAsvEs42" data-lark-image-width="3129" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-V7B8dKtNdoId61xQY15u5VQsswt"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-O1NJdVN5Ko92BqxXzPsuV2Toszf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 白名单</span></h3><div class="ace-line ace-line old-record-id-ZZcvdoJiVo0GX1xxmqxukP6KsLO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZOHXdDoN8o4dfMxzqkluFxO4s9e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）点击【白名单】右侧开启按钮，填写两步骤验证的验证码后，白名单功能开启。打开后您只能提币到白名单账户中，其他地址无法提币。</span></div><div class="ace-line ace-line old-record-id-UGqKdyD46obBavxj2TTusVTKsvh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FsGEd8vVBofpEJxiGoWur9kKsCf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）如果您还没有白名单地址，点击下方【提币地址管理】进入添加白名单地址的页面。</span></div><div class="ace-line ace-line old-record-id-WWzrdIL2noE1iSxbYOeu7qsxsbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q8X5dn1OLoMF8cxZQjruPMNzsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）点击【添加地址】。</span></div><div class="ace-line ace-line old-record-id-WJ4dd8ENEoKaaFxZZTyuHrUTswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BIWpdKXfPovRsdxdwlLub3BIs7f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）在搜索框输入您想要添加到币种，我们以 MX 为例。</span></div><div class="ace-line ace-line old-record-id-HY4YdkdsnoXWgmxFGa0uFliwsQd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pnc4ds6gZoWr3QxHJhDu59xBsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）填写币种、地址、网络等信息，勾选【添加到白名单】，点击【确认添加】完成。</span></div><div class="ace-line ace-line old-record-id-FptAdHcL9oYHUJxw5cyuGaQssbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"63345c13-7aa3-46f7-9bf5-82914b39ef2d","height":2153,"width":4173,"currHeight":2153,"currWidth":4173,"natrualHeight":2153,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDx8bbLbOloPl2cxeiY5u0z6gssh%2F%3Fpreview_type%3D16","file_token":"Dx8bbLbOloPl2cxeiY5u0z6gssh","image_type":"image/png","size":1149183,"comments":[]}]}" class="image-uploaded gallery old-record-id-B8iedOjE1oXQisxKjNEuayAasxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153002860RdQ57irb6g0CsN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEeDhiYkxiT2xvUGwyY3hlaVk1dTB6Nmdzc2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQjhpZWRPakUxb1hRaXN4S2pORXVheUFhc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EeDhiYkxiT2xvUGwyY3hlaVk1dTB6Nmdzc2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dx8bbLbOloPl2cxeiY5u0z6gssh/?mount_node_token=B8iedOjE1oXQisxKjNEuayAasxh&mount_point=docx_image" data-width="4173" data-height="2153" data-lark-image-uri="drivetoken://Dx8bbLbOloPl2cxeiY5u0z6gssh" data-lark-image-width="4173" data-lark-image-height="2153" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DXLudep27oXe53xM9vzud6jmscr"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Srbvd5NgsozC7jx5MHxuYF94slh"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">白名单安全限制功能：</strong></div><div class="ace-line ace-line old-record-id-OwdIdR9sJolaVrxAbAIuLwjIsud"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UxIfdoSJwoOG6uxDfxXuRinwsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在提币白名单打开后，会出现【白名单安全限制功能】的选项。需要注意的是：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EHZWdnabEoEFkNxvskruKySAsYc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，提币至新添加的白名单地址，需等待 24 小时；</span></div></li><li class="ace-line ace-line old-record-id-JFLDdofZBondoFx5zNkuke1CsTh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，再次关闭该功能时，您的账户需等待 24 小时才可提币；</span></div></li><li class="ace-line ace-line old-record-id-Xp4SdiutWoQ8Kyx7HySuSFGasgb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为保障您的资金安全，推荐开启该功能。</span></div></li></ul><div class="ace-line ace-line old-record-id-BuR5dYNHQo6oCQxT0kOuCR5ssPd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c51a7426-1397-4733-9fa1-a81a9d41d1b2","height":660.326941514861,"width":638,"currHeight":660.326941514861,"currWidth":638,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.3058485139022052,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYvsTbZ36Tol7TvxiTfnuzgZ3sEf%2F%3Fpreview_type%3D16","file_token":"YvsTbZ36Tol7TvxiTfnuzgZ3sEf","image_type":"image/png","size":656727,"comments":[]}]}" class="image-uploaded gallery old-record-id-H7DAdxDe5oZC5HxtYFyu9WG7sHd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959742pu6v8YZLBkPcyO.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZdnNUYlozNlRvbDdUdnhpVGZudXpnWjNzRWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSDdEQWR4RGU1b1pDNUh4dFlGeXU5V0c3c0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZdnNUYlozNlRvbDdUdnhpVGZudXpnWjNzRWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YvsTbZ36Tol7TvxiTfnuzgZ3sEf/?mount_node_token=H7DAdxDe5oZC5HxtYFyu9WG7sHd&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://YvsTbZ36Tol7TvxiTfnuzgZ3sEf" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-YApndOPDyocTLhxwzTLuoh0TsDe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LvLndY4hto4Rz5x6GNXuagUsscb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 快捷提币</span></h3><div class="ace-line ace-line old-record-id-KB1OdDbRTok3FZxxmDVuuJ3fsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VMJAdQsCPoxvMXxJfMWuF8gOsbf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【快捷提币】右侧开启按钮，选择免验证的额度，点击【确认】，填写两步骤验证的验证码后，快捷提币功能开启。图片中显示设置了 500 USDT 的免验证额度。</span></div><div class="ace-line ace-line old-record-id-FnjddfDiqordRcxJdkOuCyWIsxg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I77GdCcR3obj5LxHIUpuWLLVs2e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币功能开启后，您每次提现小于 500 USDT 将不再收到安全验证，可以实现快速提币。</span></div><div class="ace-line ace-line old-record-id-SU9odxlAoo3hTnxJijluiidasFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"da5893fc-032f-4a58-bb27-39f307f2fd26","height":671.9194630872483,"width":648.0000000000001,"currHeight":671.9194630872483,"currWidth":648.0000000000001,"natrualHeight":2163,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.31064237775647174,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNsQhbAe3MoLHDTxZHisuNQhVsxg%2F%3Fpreview_type%3D16","file_token":"NsQhbAe3MoLHDTxZHisuNQhVsxg","image_type":"image/png","size":752171,"comments":[]}]}" class="image-uploaded gallery old-record-id-EAQydA4ELoymBUxGILZuadJ8sog"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000167K3xJANdePP9VUC.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJOQmJiZElRaFJvNEFobHgyYmdDdXpvQUlzZ2ciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTnNRaGJBZTNNb0xIRFR4Wkhpc3VOUWhWc3hnIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo3NTIxNzEsInNjYWxlIjowLjMxMDY0MjM3Nzc1NjQ3MTc0LCJ3aWR0aCI6MjA4NiwiaGVpZ2h0IjoyMTYzLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJOc1FoYkFlM01vTEhEVHhaSGlzdU5RaFZzeGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUFReWRBNEVMb3ltQlV4R0lMWnVhZEo4c29nIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Oc1FoYkFlM01vTEhEVHhaSGlzdU5RaFZzeGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NsQhbAe3MoLHDTxZHisuNQhVsxg/?mount_node_token=EAQydA4ELoymBUxGILZuadJ8sog&mount_point=docx_image" data-width="2086" data-height="2163" data-lark-image-uri="drivetoken://NsQhbAe3MoLHDTxZHisuNQhVsxg" data-lark-image-width="2086" data-lark-image-height="2163" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-J0hTdZBuoocPFcxz69hudsaos7c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IYDFd42RsotCSwxNYA7uV7lVs2b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 DEX+ 快捷划转</span></h3><div class="ace-line ace-line old-record-id-Wqm0dlqEooBOI7x2uaTuMR1Bswb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FEsHdBSKlo3vWUx9588uLJqlsXf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【DEX+ 快捷划转】右侧的开关按钮，输入单笔免验证划转额度（1-2000 USDT，例如 200 USDT），然后点击【确定】。</span></div><div class="ace-line ace-line old-record-id-Krwodb5k0oXgsaxX81xuYhTPs3c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T59IdHPjno54OmxHbExu1vVbsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，即可开启 DEX+ 快捷划转功能。</span></div><div class="ace-line ace-line old-record-id-COn1ddf1noEl7nxSHmHuHlDDs6f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LU5cd9PFNo3ot8xVpQLuI2l4sqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">功能开启后，DEX+ 账户与现货账户之间的主链币小额划转将不需要任何安全验证。</span></div><div class="ace-line ace-line old-record-id-DzuyddS35ooDXFxNnQRuuNSosvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"57461130-5d74-4def-8f4c-7385fef8d200","height":488.5177372962608,"width":472,"currHeight":488.5177372962608,"currWidth":472,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.22627037392138064,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFlgmbsLpWorv8uxksh0uZd5Lssc%2F%3Fpreview_type%3D16","file_token":"FlgmbsLpWorv8uxksh0uZd5Lssc","image_type":"image/png","size":601527,"comments":[]}]}" class="image-uploaded gallery old-record-id-RTpCdzPNPol9HjxpKLeuppWysJb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959247sjhIbQlqQZwWD0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGbGdtYnNMcFdvcnY4dXhrc2gwdVpkNUxzc2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUlRwQ2R6UE5Qb2w5SGp4cEtMZXVwcFd5c0piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GbGdtYnNMcFdvcnY4dXhrc2gwdVpkNUxzc2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FlgmbsLpWorv8uxksh0uZd5Lssc/?mount_node_token=RTpCdzPNPol9HjxpKLeuppWysJb&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://FlgmbsLpWorv8uxksh0uZd5Lssc" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-KRO1dTnpLozKNCxDqfwu17UZstb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PvgtdO4V0oZxkmx1URquWuPwsSe"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 提币设置有什么用</strong></span></h2><div class="ace-line ace-line old-record-id-ZZ04d43btoayVaxp93duG1Sysyc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IVRFddh28o4GMqxmYn0uLY00smd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您提币相对频繁，提币设置会提高您的效率且能够有效保护资产安全。</span></div><div class="ace-line ace-line old-record-id-Vgaqd9oNIon3aOxe6nTu7gwjswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QJGndnTNsoP187xyAhYuUC5as9S"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币的功能能够让您在一定资金范围内提现不需要进行 2FA 验证，快速发起提币。配合提币地址白名单的使用，您可以对经常用到的一些地址快速提币，不用每次复制这些地址。只需要在设置白名单时，自己标记好这些地址名称即可。</span></div><div class="ace-line ace-line old-record-id-CNpVddq8go46XvxYa9suA2ycsXh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AAvGdLo9joYLiNxJX94uGXEisAd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">具体到现实的使用场景中，如果您有长期定投的习惯，您可以在 MEXC 平台购买您定投的代币，然后通过白名单快速提币到自己的不同理财地址。如果您经常小额给一些地址转账，如给一些合作人员支付薪水，使用快捷提币功能也能帮您提高效率。</span></div><div class="ace-line ace-line old-record-id-MqgQdPEwio4B5Hxyfysub8wZsue"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JiBAdN0mSo4lnBxUAFLuz3N5sfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZLOSdOkFCoJbOUxNfrHuiiHwsKc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-NpQNdUdfvo1EzYxh4tuuZh9ks6j" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li><li class="ace-line ace-line old-record-id-OAvldIdMKomrz1xwV7buJNhpsyh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">常见提币问题及解决办法</a></div></li><li class="ace-line ace-line old-record-id-N0vrdGpbJoSvohxRHH2uaxwns1X" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-not-received-360020368251" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提币未到账</a></div></li></ul></div>

如何填写“充值未到账申请找回”表单

2026-05-25 13:28:34

<div data-page-id="TUZmd2QYBoqNkwx5CgAuBSlfspd" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525132809973URk2dmKF1sWxcs.mp4" style="max-width: 100%; height: auto; display: block; margin-left: auto; margin-right: auto;"></video></p><h2 class="heading-2 ace-line old-record-id-IkrPdYdlcon8p1xS604uWqWOs9C"><strong>1. 填写指南</strong></h2><div class="ace-line ace-line old-record-id-OyRndFhIloPeKbxzLdCuy0kOsqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SU47d2dkGoBa1CxWGeYuG7HNspd"><span style="font-size: 16px;">在 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">帮助中心</a>页面，点击【充值未到账申请找回】按钮。</span></div><div class="ace-line ace-line old-record-id-DXAmdZnNBonziwxEw2puSob0sRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7dd42b1d-8e42-4b78-ac7d-fd5a3054cb88","height":1364,"width":2936,"currHeight":1364,"currWidth":2936,"natrualHeight":1364,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCETLbPVw6omz94xTWb3urEC5soe%2F%3Fpreview_type%3D16","file_token":"CETLbPVw6omz94xTWb3urEC5soe","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-SLB4da8BEolU4pxRdA9u5XVUshb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429832U89jnpcpPhptBa.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0xCNGRhOEJFb2xVNHB4UmRBOXU1WFZVc2hiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CETLbPVw6omz94xTWb3urEC5soe/?mount_node_token=SLB4da8BEolU4pxRdA9u5XVUshb&mount_point=docx_image" data-width="2936" data-height="1364" data-lark-image-uri="drivetoken://CETLbPVw6omz94xTWb3urEC5soe" data-lark-image-width="2936" data-lark-image-height="1364" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VbcHdIBOOoyQC1xBEdFuWyLUsUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HwYYdRbJbok3AsxrTFpuPE4lsLf"><span style="font-size: 16px;">根据页面显示的充值未到账的原因，选择符合自己情况的原因后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-DNNDdf1MXoHWiaxcIhZuMVBgspc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c303d5fb-4f23-41e2-8bdf-700836a2c028","height":1404,"width":2928,"currHeight":1404,"currWidth":2928,"natrualHeight":1404,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FN56RbRrkxomAP5xPfUNu28jTsVb%2F%3Fpreview_type%3D16","file_token":"N56RbRrkxomAP5xPfUNu28jTsVb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-RKHUdl3KlojjG9xlABzujNf4skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429724dpSvDlobDMGJyk.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUktIVWRsM0tsb2pqRzl4bEFCenVqTmY0c2toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/N56RbRrkxomAP5xPfUNu28jTsVb/?mount_node_token=RKHUdl3KlojjG9xlABzujNf4skh&mount_point=docx_image" data-width="2928" data-height="1404" data-lark-image-uri="drivetoken://N56RbRrkxomAP5xPfUNu28jTsVb" data-lark-image-width="2928" data-lark-image-height="1404" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q3D9d0I0lo19iZxrDI3uY1XOs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDsYdUQgSo8fb9xIKoTuE7uZsJb"><span style="font-size: 16px;">填写所需要的材料，以页面显示为准。如充值币种、充值网路、充值数量、MEXC 充值地址、充值 TxID 等信息，填写完成后点击【提交申请】即可。</span></div><div class="ace-line ace-line old-record-id-P2kvdSO7GovOKhxbErbuRRWMsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M9cBdofhToPZa9xKvWhu8CZjskh"><span style="font-size: 16px;">提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XTO0dDwDPoBFwoxxHB5uKugSs2e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"85a060fb-be94-47b9-a60f-5d26da131cfd","height":1332,"width":2938,"currHeight":1332,"currWidth":2938,"natrualHeight":1332,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFN5gbQzbQoGNNQxpercurg4isOg%2F%3Fpreview_type%3D16","file_token":"FN5gbQzbQoGNNQxpercurg4isOg","image_type":"image/png","size":405025,"comments":[]}]}" class="image-uploaded gallery old-record-id-QXytdg48morx9oxbcNxudLCVsVb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430949yj9pUX7xFUmTTc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVh5dGRnNDhtb3J4OW94YmNOeHVkTENWc1ZiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FN5gbQzbQoGNNQxpercurg4isOg/?mount_node_token=QXytdg48morx9oxbcNxudLCVsVb&mount_point=docx_image" data-width="2938" data-height="1332" data-lark-image-uri="drivetoken://FN5gbQzbQoGNNQxpercurg4isOg" data-lark-image-width="2938" data-lark-image-height="1332" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-E4p9dIXndoguZBxSX7Juh0bGsse"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-EnZhdO9b8o2AitxqcOXuJESwstc"><span style="font-size: 16px;">1.1 表单填写字段说明：</span></h3><div class="ace-line ace-line old-record-id-X6t1dPpyIogvXnxQwSguWxzBsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnIvdYmDEoP4tBxCejquRaRUscf"><span style="font-size: 16px;"><strong>1）充值币种</strong>：请填写准确的充值币种名称，以便核实充值信息。</span></div><div class="ace-line ace-line old-record-id-STPodpNOUoNQC5xiqJQuUX8xslc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KrTRdrMnro8mE7xXLl6ud9pVsmc"><span style="font-size: 16px;"><strong>2）充值网路</strong>：请务必根据充值交易哈希（TxID/TxHash）填写充值网路。如您无法确认充值网路，请向提币平台确认。</span></div><div class="ace-line ace-line old-record-id-VSDIdj66HoLjEpxudAqulehosDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HbTfdbHCIo2OXIxYy3zuyCOjszb"><span style="font-size: 16px;"><strong>3）充值数量</strong>：请填写区块浏览器显示的充值数量（最多输入41位元字符，22位元整数+18位元小数）；填写的充值数量仅作参考，客服将根据TxID的实际充值数量进行处理，请以最终处理结果为准。</span></div><div class="ace-line ace-line old-record-id-RSCTd5UB8oJGWHxS0QxuWxVLsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BAM4dbU2LopnbHxfWx8uIFHlsdg"><span style="font-size: 16px;"><strong>4）MEXC 充值地址</strong>：请填写交易哈希（TxID/TxHash）中显示的充值接收地址（您的MEXC账号充值地址）。交易的接收地址（Receiving Address）通常也称为“To Address”或“Receiver Address”。</span></div><div class="ace-line ace-line old-record-id-HHb2dZgDMoyveVxsjy4u8l7csSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mw3IdxNlfoS8h3xQD5Qu5kmksgz"><span style="font-size: 16px;"><strong>5）充值 TxID</strong>：充值交易哈希（TxID/TxHash）是每一笔区块链交易的唯一标识。只需输入充值TxID即可，请勿填写网页连结或其他信息。请在提币平台复制TxID，请勿填写网址连结。</span></div><div class="ace-line ace-line old-record-id-UIt5dHYVIozzanx9HDAuQkFDs5g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"51bbd98a-8925-4631-8fc4-62c7d6ea2073","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWo6dbdUfwoSPdaxDCtPuLOkIsFf%2F%3Fpreview_type%3D16","file_token":"Wo6dbdUfwoSPdaxDCtPuLOkIsFf","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-TchCduO37oUREVxp4rxuMZN1sth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605081644299338tSRcqz4srFMMM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVGNoQ2R1TzM3b1VSRVZ4cDRyeHVNWk4xc3RoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wo6dbdUfwoSPdaxDCtPuLOkIsFf/?mount_node_token=TchCduO37oUREVxp4rxuMZN1sth&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://Wo6dbdUfwoSPdaxDCtPuLOkIsFf" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NLa5dusvko84Lhx5LM5umfeKsEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VUzYdgMr3o1Ge7xl3MRuOoF7sZd"><span style="font-size: 16px;">1.2 Ton 网络 TON 代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-WFcndboxmo2Yu1xEtTPu5qOXsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ApqldKAhVoyHvHxVUp7uSs0Fsfc"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301。</span></div><div class="ace-line ace-line old-record-id-TY5od3YSjo6zIQxHT8QuCZ29sSh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"951862bc-e359-4f93-88c4-716af338ca9b","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHmfTbUez3otgkex1ZkDu3k7isOd%2F%3Fpreview_type%3D16","file_token":"HmfTbUez3otgkex1ZkDu3k7isOd","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OQnpd5e0DogDsFxs66nugSJJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429629K0xddwmC1b5yEa.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1FucGQ1ZTBEb2dEc0Z4czY2bnVnU0pKc2FoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HmfTbUez3otgkex1ZkDu3k7isOd/?mount_node_token=OQnpd5e0DogDsFxs66nugSJJsah&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://HmfTbUez3otgkex1ZkDu3k7isOd" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KcwydWz0eoMG0YxfebbugzAasQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWIwdTGaDoSQH3xXuiTuL3I9sDh"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击对应字母。如点击字母 F。</span></div><div class="ace-line ace-line old-record-id-QDfWdOL4toa5nfxkHjpuiKxTs5e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bf7fd999-17f9-4e6e-bf8f-7cd82152f797","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPg9QbnsB6oWq79xWrWKu4ljMsnb%2F%3Fpreview_type%3D16","file_token":"Pg9QbnsB6oWq79xWrWKu4ljMsnb","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-XF8udNOkrowt5dxB8SUuZk5usld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430582J9DDItR7UNXCLc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWEY4dWROT2tyb3d0NWR4QjhTVXVaazV1c2xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pg9QbnsB6oWq79xWrWKu4ljMsnb/?mount_node_token=XF8udNOkrowt5dxB8SUuZk5usld&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://Pg9QbnsB6oWq79xWrWKu4ljMsnb" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VTDkdH2MpoqKuxxerlEuXYPesYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FMtudnlT4oP0psxP6FtuzUOasdd"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-RVTadJzemoSm41xrAASu6euRsxg"><span style="font-size: 16px;">如：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-TYEcdhZwDoKUJyx5u2LudrevsWg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fc1ed1b8-6378-4d5e-b79f-66fdc1925326","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvJWbOtUBoEtgnx6n7fuCJjesLc%2F%3Fpreview_type%3D16","file_token":"SvJWbOtUBoEtgnx6n7fuCJjesLc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-V1redHSOGorp8ax52z4uoWl1sEg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164428653yIuV4C45r7u4b5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVjFyZWRIU09Hb3JwOGF4NTJ6NHVvV2wxc0VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SvJWbOtUBoEtgnx6n7fuCJjesLc/?mount_node_token=V1redHSOGorp8ax52z4uoWl1sEg&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://SvJWbOtUBoEtgnx6n7fuCJjesLc" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DyYtdPMtuoE1cGxwpJeuYCpas5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I9GhdyNsBoVZG3xAmdlud1H6sKe"><span style="font-size: 16px;">1.3 Ton 网络其他代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-DLF9dpd8ForScNxhXK1urbsoshe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z8dndsJrFoMV6bxbGgOuG26Us1b"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0。</span></div><div class="ace-line ace-line old-record-id-PHhWdF99Wo9hdTxth58uhKROsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4293d821-f340-4d7e-bc8b-cf3cde08466f","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7TSbEcTRoE2skxTNRBuwuHosDh%2F%3Fpreview_type%3D16","file_token":"P7TSbEcTRoE2skxTNRBuwuHosDh","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-FI4zdMAQsovh8dxTk5mumN7Rs24"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430741FEkkVCeC2fpX08.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkk0emRNQVFzb3ZoOGR4VGs1bXVtTjdSczI0Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7TSbEcTRoE2skxTNRBuwuHosDh/?mount_node_token=FI4zdMAQsovh8dxTk5mumN7Rs24&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://P7TSbEcTRoE2skxTNRBuwuHosDh" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-B1Fzdzy5UoWZ9MxLrjiu4717sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3vCdZ9K1oqNMCxuYZIuhXT6sIc"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击“Jetton Internal Transfer”后的对应字母。如点击字母 D。</span></div><div class="ace-line ace-line old-record-id-JaX8dtPxeomkg9x6ZAWuhyPws4d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"14fed45c-ce08-4322-a03f-47086c72508d","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHJ1Yb456YoD9g1xVfUpunNMZsFK%2F%3Fpreview_type%3D16","file_token":"HJ1Yb456YoD9g1xVfUpunNMZsFK","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-WNJsddny3o63mzxt4RHuWHRcsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430972ZRSIj9zuN7XibT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV05Kc2RkbnkzbzYzbXp4dDRSSHVXSFJjc1RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HJ1Yb456YoD9g1xVfUpunNMZsFK/?mount_node_token=WNJsddny3o63mzxt4RHuWHRcsTf&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://HJ1Yb456YoD9g1xVfUpunNMZsFK" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TwlkddJpOoCv5XxyBrNuKgPHsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LJxidjTwiobTkPx3zbLu5McisVe"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-KOFmd0fBbogX3xxXSWPumAC3ssh"><span style="font-size: 16px;">如：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-Uehbdc9dBoianFxOXZyuFkMAshG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d7279e15-57eb-4c68-b5f2-e7098a94ae46","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSSfCb3NV6o5mq5x5ijUubuYPs3f%2F%3Fpreview_type%3D16","file_token":"SSfCb3NV6o5mq5x5ijUubuYPs3f","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-MKlLdQfLOoUA03xzCaAuRe03s7g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429746fTCk0lckTbwk24.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTUtsTGRRZkxPb1VBMDN4ekNhQXVSZTAzczdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SSfCb3NV6o5mq5x5ijUubuYPs3f/?mount_node_token=MKlLdQfLOoUA03xzCaAuRe03s7g&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://SSfCb3NV6o5mq5x5ijUubuYPs3f" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KtoXdlSCko5xRKx4WEausbFysJh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JWbBdCpQnoqcNcxy1yAupZ9ns8u"><span style="font-size: 16px;">1.4 补充资料填写</span></h3><div class="ace-line ace-line old-record-id-FmcPdqiPporX7qxhLk4unt0ys5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hec6dodIMoeQFlxDGaOuCbinsYi"><span style="font-size: 16px;">一旦您的申请通过审核，MEXC 客服将及时披露原路退回地址给您，您需要核对退回地址是否正确。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UnbUdxK34onAwNxyi8RuGgN1sfc" data-list="bullet"><div><span style="font-size: 16px;">如果退回地址正确，请点击【确定退回至该地址】，您的资金将被退回至该地址。</span></div></li><li class="ace-line ace-line old-record-id-LyJtd4cQ4oAF1YxsMlQulVyNs8f" data-list="bullet"><div><span style="font-size: 16px;">如发现地址有误或无法接收资金，请点击【取消申请】，并联系在线客服提供正确的退回地址。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDl7ddZCUouA3lxcM50uSAuwsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C13Odr1j7olwQ2xLJhSut1gosUg"><span style="font-size: 16px;">需要注意的是，充值 MEXC 不支持币种及充值至 MEXC 热钱包地址两种情况，仅支持原路退回。</span></div><div class="ace-line ace-line old-record-id-Gx4ldvh29ohJ4nxSrvuuJGFEstf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fc77d631-7871-47b4-b0a5-e11a51198ce9","height":705,"width":1429,"currHeight":705,"currWidth":1429,"natrualHeight":705,"natrualWidth":1429,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOnlobqFbdoYAbDx7VCBuurQlssd%2F%3Fpreview_type%3D16","file_token":"OnlobqFbdoYAbDx7VCBuurQlssd","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-W1OxdjMuEoz3kXx0pf8urxinsZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430115193wyWKHL8d8kX.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzFPeGRqTXVFb3oza1h4MHBmOHVyeGluc1pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OnlobqFbdoYAbDx7VCBuurQlssd/?mount_node_token=W1OxdjMuEoz3kXx0pf8urxinsZg&mount_point=docx_image" data-width="1429" data-height="705" data-lark-image-uri="drivetoken://OnlobqFbdoYAbDx7VCBuurQlssd" data-lark-image-width="1429" data-lark-image-height="705" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ISgvdnHfjoBcGpxQj8auUNUBsWd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GrGCdYJJUoG0w4xsyAlux60Xs6b"><span style="font-size: 16px;">一旦您点击【确认退回该地址】，即表示您已确认该地址为有效且正确的地址。在此之后，若您未能成功通过该地址收到退回资金，MEXC 将不承担相应责任。</span></div><div class="ace-line ace-line old-record-id-LyOddk0aEoQ2ncxqFImugScJscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"172eb0e3-12ba-453e-9a14-5eec9c53c226","height":699,"width":1415,"currHeight":699,"currWidth":1415,"natrualHeight":699,"natrualWidth":1415,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPs71bM4iRoEdu0xjkvoukNSAsBd%2F%3Fpreview_type%3D16","file_token":"Ps71bM4iRoEdu0xjkvoukNSAsBd","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-PeGIdYXV3o0B4gxt3j3u5DkesPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164427579gM2a6k0ke2uH5m.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUGVHSWRZWFYzbzBCNGd4dDNqM3U1RGtlc1BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Ps71bM4iRoEdu0xjkvoukNSAsBd/?mount_node_token=PeGIdYXV3o0B4gxt3j3u5DkesPe&mount_point=docx_image" data-width="1415" data-height="699" data-lark-image-uri="drivetoken://Ps71bM4iRoEdu0xjkvoukNSAsBd" data-lark-image-width="1415" data-lark-image-height="699" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S4IgdTERqoLIaYxK6euuDjNQstd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BC81dSk6BobPnvx5yfOuEQgisOh"><strong>2. 处理手续费和预计完成时间说明</strong></h2><div class="ace-line ace-line old-record-id-XiMAdOfQZoXgZQx13ZeuXiJLsyb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="264;235;197;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="264"><col width="235"><col width="197"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IKg9dH132oaljDxpJc6uVFzSs2c"><strong style="font-size: 16px;">充值问题类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EBMBdox2DogAIHxo4DCucLoPs9g"><strong style="font-size: 16px;">费用</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kgf6d85VvoCLHLxkYRXuZnCdsre"><strong style="font-size: 16px;">处理方案</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mq2wd3NJgotI4cxFRkDuKhUIsWh"><strong style="font-size: 16px;">处理时效</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AzTMd6o8hocvd1xLAtLuXKzisac"><span style="font-size: 16px;">充值到热钱包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Y37Ud5K5foi5FHxXsqCuOwY2sjc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UGntdZEQQoiL6qxNeJEuCVoisgg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JSK5dcjTvogO3Dx0F7duVey1s2c"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IgnQdtWQ7o7QMjxbKi1uaL5lslb"><span style="font-size: 16px;">充值未填/填错 Memo</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JgM5dMVK1o70CAx1BCQu9515stb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YHA9doAi3oaPpfxTmRbu6oojsBg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZwcodSXKZoDM6QxY0k6uXY1xsze"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VAZHdwOmfoYpKBxYkoduOC68sKP"><span style="font-size: 16px;">充值不支持币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NpSMdT1ProLKWsxe0GVuYyrPsVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FXw2dDmj3oazYCx8LHZumHUvsqe"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-B345dpRNUoaj3DxmfuauKb8DsEd"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Wh1sdZ6L1oc8ZhxuDNcuoqFgsQe"><span style="font-size: 16px;">使用不支持网络进行充值</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GUbSd5Zz3oogWTxEovpu3sVts6d"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OJbadMT9zoVDxxxmFVluG00nsjd"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQqldmernoSHaMxS5q3uXJeQsqg"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sbn7dYFeToNrQHxQfyXuf0yZsmg"><span style="font-size: 16px;">充值禁止充值币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BDFNdcqV2ol5p1xRKddu4ChyshA"><span style="font-size: 16px;">根据链上 Gas fee 动态调整</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Uk5ndL5arosymjxKkwsu8aXpsYf"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X3NZdYJ46o7cMQxrJTyulKo7sfb"><span style="font-size: 16px;">7 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Als5dCISEoyYkExLAdYuCsQvs9g"><span style="font-size: 16px;">支持的币种/网络正常充值未入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LLRBdP730o4yNBx4TmOu5v9Esge"><span style="font-size: 16px;">免费</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SMcCdd9KYogok1xwloEuDXf9sUX"><span style="font-size: 16px;">入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GzDLdUf4Bo4632xshj3ulC0Nsnh"><span style="font-size: 16px;">3 天</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-AsK9djL9RocsC8xKdEouLB2wsOg"><strong style="font-size: 16px;">注意：部分充值可能涉及特殊情况，请以客服实际处理方案为准。</strong></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-H1xDdsjkqoioI3xULc5uVz6Gsq1"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DO68do0FooYo5gx5l48uNO7Vsig"><strong>3. 如何支付手续费</strong></h2><div class="ace-line ace-line old-record-id-UFAhdTCwAox327xFKyCuA9yisb4"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Iq7OdlVwvoIRXwxB5yTuYQ20sCh"><span style="font-size: 16px;">手续费金额以您前端页面显示的实际金额为准。提交补充资料后，系统将自动从您的现货账户中冻结对应金额的手续费，无需手动支付。</span></div><div class="ace-line ace-line old-record-id-Y6JjdZvFTokZsExbSDhu6S3rsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AmHTdSXHNohKLmx6eP6uRXcrsyh"><span style="font-size: 16px;">为确保手续费能够顺利划扣，请您提前在现货账户中预留足够数量的 USDT。若您的现货账户 USDT 余额不足，将无法成功提交，补足余额后方可继续操作。</span></div><div class="ace-line ace-line old-record-id-XeGQd30tpopT8WxzgcYuxkJ5sEu"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HxfLdoZHdokqmXxTLnNuvCPfsib"><span style="font-size: 16px;">如有任何疑问，欢迎随时联系在线客服。</span></div><div class="ace-line ace-line old-record-id-Ktdcd8FPEoeBIhxXhBEu0Oi4sBd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GlHfdtDZLox7NKx3PzAuAvA7sNb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XLQSdSAeGojVe0xoRyYuTn0TsQg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-YvAhdWUwfo3shTxD2HouYHoXsdd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-UMwwdbsW7omifQxhKIBuEqpXsUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-P2aQdPqgooM3XQx8IwUuGMd1snb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-BlQwdyxTooKaYSxWRyWuW25ysNh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-KUJFdPf8Wo3CyzxYeH1uDnMRsKe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GfF2dflMUoZhlrxcRjXuBGaKs2g"><br></div></div>

如何使用 MEXC 提币申诉单

2026-04-29 17:27:59

<div data-page-id="VYlWdwsNYoL7TtxBu9fu5gdYsAd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9addsrgHofFHTx3XwiuBvzRs6g"><span style="font-size: 16px;">如果您因特殊原因无法完成 MEXC 平台的实名认证（KYC），可以通过提交<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>来申请提取账户中的资产。本文将详细介绍提币申诉单的使用方法和所需材料，帮助您顺利完成申请流程。</span></div><div class="ace-line ace-line old-record-id-ENsEdh1KcocXn7xyqTmuzwTLsAe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IegodprNJo9YPfxRwNrupc4ksFg"><strong>1. 什么是提币申诉单</strong></h2><div class="ace-line ace-line old-record-id-IFb9dara1oG1C9x0udBuk83Ws3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UeDIdgajJoslupxkgyHuFw71smh"><span style="font-size: 16px;">提币申诉单是 MEXC 为无法完成实名认证的用户提供的一种资产提取渠道。当您的申诉审核通过后，届时您仅能使用提币和平仓功能，账号的其他功能将无法继续使用。</span></div><div class="ace-line ace-line old-record-id-I6Q5deH0CosjuexYyrHupjvTsJh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AvTEdB6hloJup6xBWuKudzhisQd"><span style="font-size: 16px;">*BTN-<strong>前往提币申诉单</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">https://www.mexc.com/support/apply-clearance</a>*</span></div><div class="ace-line ace-line old-record-id-VfCEdjp2co7v6lxObV5uiBEnst6"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLhGdP800ohazcxDskduVhwesZf"><strong>2. 提币申诉单申请流程</strong></h2><div class="ace-line ace-line old-record-id-CBxod4P9HoHASmxa3EAuxyqps4b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UNJBdtuyVoRPOrxH50UuDsgTsNd"><span style="font-size: 16px;">按照以下步骤提交您的提币申诉申请：</span></div><div class="ace-line ace-line old-record-id-RvGAdR6UOoJ5njx2ghuuVSWXs1b"><span style="font-size: 16px;">1）打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官方网站</a>并登录个人账号，进入<a data-lark-is-custom="true" href="https://www.mexc.com/support">帮助中心</a>页面。</span></div><div class="ace-line ace-line old-record-id-H218dZhgfoFmstxHhwXu4h3kskd"><span style="font-size: 16px;">2）在帮助中心自助服务中找到并点击【<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>】入口。</span></div><div class="ace-line ace-line old-record-id-NzE1dgyQKoNvZ3x8FzJuHPk1s1f"><span style="font-size: 16px;">3）根据页面提示填写相关信息并上传所需资料。</span></div><div class="ace-line ace-line old-record-id-Idm9d4nGFoOXHTxdf25uVubgsoQ"><span style="font-size: 16px;">4）提交申请后耐心等待审核结果。</span></div><div class="ace-line ace-line old-record-id-TjpDdSJzwoQNO8x2IHXulx4Jsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wmj9d09BUoqUuSxTKpKu4s73see"><span style="font-size: 16px;">MEXC 审核人员预计将在 1 至 2 个工作日内完成申请材料审核，届时会通过邮件或站内信通知您审核结果。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MpN3dp3mSoRbGyxS7lnuuppns3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8179f0eb-be1c-4e12-97e4-8b4b490139ba","height":1324,"width":2938,"currHeight":1324,"currWidth":2938,"natrualHeight":1324,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBXZKblXLYooAFAxAS96uhmfysWc%2F%3Fpreview_type%3D16","file_token":"BXZKblXLYooAFAxAS96uhmfysWc","image_type":"image/png","size":428423,"comments":[]}]}" class="image-uploaded gallery old-record-id-VVXSdSZgqo1LElxtQEwuwIC8sBf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143903667VMwLUTwT8pKCqF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVlZYU2RTWmdxbzFMRWx4dFFFd3V3SUM4c0JmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BXZKblXLYooAFAxAS96uhmfysWc/?mount_node_token=VVXSdSZgqo1LElxtQEwuwIC8sBf&mount_point=docx_image" data-width="2938" data-height="1324" data-lark-image-uri="drivetoken://BXZKblXLYooAFAxAS96uhmfysWc" data-lark-image-width="2938" data-lark-image-height="1324" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ef01dqtHfo8qQXxXubRu8ceOsNc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TEBNd38MBopVtTxTAQCu7mZysYb"><strong>3. 提币申诉单所需材料</strong></h2><div class="ace-line ace-line old-record-id-ScAjdWzr0ohYPVxHVRIuPaSVspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XzmtdujOvoikAQxC7iku5569sGc"><span style="font-size: 16px;">提交提币申诉单时，您需要准备两类材料：一是政府签发的有效身份证明文件，二是按要求录制的视频证明及提币申请文件。</span></div><div class="ace-line ace-line old-record-id-NECUdStYOo4hKXxfcN7uYKrHsIb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AzsPd0jAOoZEWYxnbp4u8meWsJd"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-CK3LdMywGowD6DxRj1VuK3aasXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlHhdCpSbokMlfxJDmluvmWMs9e"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保证件照片清晰可见，并且能够显示证件的有效期限。</span></div><div class="ace-line ace-line old-record-id-TA7td22wLoOsBEx8O38ucUA4shg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ih9NdxXAMoXtowxxDXfugXitsGe"><span style="font-size: 16px;">3.2 视频证明及提币申请文件</span></h3><div class="ace-line ace-line old-record-id-P7HwdMDBiofbyhx04x6uo7QXsAg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AnlBdxU54oDUnsxabWJuw90rsPc"><span style="font-size: 16px;">视频录制是提币申诉的核心环节，请按照以下要求准备和录制：</span></div><div class="ace-line ace-line old-record-id-V58XdpppOotu1hxi6sAuzc1NsVg"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-YjlHdffqxoEz6BxU8InuurZhsPd"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写提币申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-PsWBdn7f6oI1rIx9NiHuCXjPseb"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持提币申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-Qc4fdKqOsoYBXrxtRDLuSSREsWe"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与提币申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-AhKjdnRfmolVSmxLJe5uKQa4suc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I4vQdDCEdoWiNNxPWV6uqNxSsGh"><span style="font-size: 16px;">3.3 文件格式要求</span></h3><div class="ace-line ace-line old-record-id-SGkEdyn5foJXl1xftOWuiZ6Bsxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LZi8dVNARoSSgjx7pPOu6OUfszc"><span style="font-size: 16px;">视频文件支持 mp4、mov、avi 格式，文件大小不得超过 50 MB。提币申请文件支持 jpg、png、jpeg、pdf 格式，文件大小不得超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-MnoidOz2sooJFrx9LpXunfzKsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6c5b45a-6f5f-4e86-abc8-5623bb5b8360","height":3026,"width":2432,"currHeight":3026,"currWidth":2432,"natrualHeight":3026,"natrualWidth":2432,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBsOdbMSsdoTF2Uxv4XpuaHgTszh%2F%3Fpreview_type%3D16","file_token":"BsOdbMSsdoTF2Uxv4XpuaHgTszh","image_type":"image/png","size":940684,"comments":[]}]}" class="image-uploaded gallery old-record-id-V9RPdP9lYoNHgGxsP4SudP5HsDh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429172735109GleyqX9S6FwhQY.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-HynqdQJKuouG8pxND1UuosX5sZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CXqedhhspoKm0uxXYOKuwTYvs4f"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-KYntdMUtdoFtzTxoMlzuTJSnsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hup5dX0XWoFc9hxKBEEuWdYZsRh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过提币申诉单提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-KKZPddw6ToN6kWxNbxQu8O6jsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bi9ydPsFMo74rCxXw4euy1TGs4b"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-M7JBd1ewfoQ5juxlVKguVWr1sec"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JrlodZq8aoaUwkxRTAcumGpCs3Y"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-DSLLd7RyiotRJ0xZlU1u5Zy2sug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqFkdexrOoWNPXxImEBub4HNsPf"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-XUHvd1kNJoNF2wxbweuubHJJsVc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Yd1Ad7MaeoZwPUxZ9Mdu7KPvsqd"><strong>5. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-IocLdh1oEoZZRpxNNWJurJUcsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CPWpdbtHvowKXexZxNbuCrhis3v"><span style="font-size: 16px;">提交提币申诉单前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的提币时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-Emsrdn1UPoDjdJx83uIuci94sEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YlbcdGVAHo8OBnxiCDqukFynsks"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Frizd3wKdoUJRQxShihuKcYis8f" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-JAaPdZcICoz5IFx9v79unDSusUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-AxpRdgpZhoz3P9x7YvXuHbVgsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-QM4SdsStdocuKUxlEE9uPh6PsbP" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-B9XKdDUryouHRWxUuiTuRI5ws8N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li></ul><div class="ace-line ace-line old-record-id-SI5edjegCozR8Zx4NQTurz57s7c"><span style="font-size: 16px;"><br></span></div></div>

未填/错填标签（Memo/Tag）找回申请指南

2026-04-20 09:54:13

<div data-page-id="DRu0dShUroDGayxgKTZuoopTsnf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-GlNqdAjshokbM2xBVCPu3wUpsff"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-Bbxgd35ghoxExAx3sHDuA04vspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FHsEdB5QVoFmJ2xPSBOujFY0sRb"><span style="font-size: 16px;">Memo/Tag 是某些加密货币转账时必需的附加地址信息，用于识别具体的交易接收者。对于如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等币种，仅有钱包地址是不够的，必须同时填写正确的 Memo/Tag 才能完成有效转账。</span></div><div class="ace-line ace-line old-record-id-FJC6doARoop6agxaTd4u6GuKsIe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CuQBdhpzDoMbyixvpbTuT6vIs6g"><span style="font-size: 16px;">在 MEXC 平台上，需要填写 Memo/Tag 的币种（如 XRP、ATOM 等）所有账户都是共用同一个充值钱包地址。因此，只有填写正确的充值标签，系统才能将资产准确分配到您的账户。</span></div><div class="ace-line ace-line old-record-id-F35vdAg0soupt0xue8xufKhxs0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-StuNdNsjAoYfKFxVkMRu6jd7sIh"><strong>如何找回资产</strong></h2><div class="ace-line ace-line old-record-id-AGCLdfS5coznGnxL9VLuRPiMsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M7uEdwQGiotAF5xhZcPuoLcIspb"><span style="font-size: 16px;">如果您在转账时忘记填写或填错了 Memo/Tag，可以通过填写【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】表单进行资产找回申请。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-W0OmdwUXqoaLAhxGmbouIxXvsrh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Y5WkdoUuVod3R2xAJeoucYfVsv7"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-NzzodZgLCoI3wyxWGpcub6LOsLc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NYUsdrC5soAoENxJLEHup5tIsNh"><strong>条款与规则</strong></h2><div class="ace-line ace-line old-record-id-BU5Sd8vZOoDUr8xhcXFuUsTzs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WwFDd0XKKolIiExs5VEuTrkAs8d"><span style="font-size: 16px;">1）MEXC 将竭尽全力帮您进行资产找回，但由于区块炼网络的复杂性，MEXC 无法确保在所有情况下都能恢复 100% 的资产。</span></div><div class="ace-line ace-line old-record-id-GQPidkQajo9NVFxDdTjuTdA0sug"><span style="font-size: 16px;">2）如果 MEXC 无法进行资产找回，交易者存入的不支持的币种将导致永久损失。</span></div><div class="ace-line ace-line old-record-id-ZZqpdeTuWokdsoxKY9Uub61ospg"><span style="font-size: 16px;">3）由于资产找回涉及到大量人力投入，您的资料审核通过的情况下，我们可能会收取一定手续费费用，具体数额以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-CEvEdQpBqo2tbExdzB6uSxqOsZc"><span style="font-size: 16px;">4）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。</span></div><div class="ace-line ace-line old-record-id-Ddq6dQjBZomIsGxtxAGu6903sVd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TweLdP6p1o0XjpxeDMcuhUkgsbC"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Y6Cnd31j0oXHFfxfmZlu2P5qsad" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及Memo</a></div></li><li class="ace-line ace-line old-record-id-PgfVdYtLnoBf7rxHnfYuFORqsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请 </a></div></li><li class="ace-line ace-line old-record-id-VkQWdKBR6o1yOYx5HMnuDRaIsTb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-RpwwdzE2LonphBxrhcAu47Lxs2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">钱包维护导致充值/提现暂停怎么办</a></div></li><li class="ace-line ace-line old-record-id-TIV6dujzZo4I97xJMftuCtdksrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什么是预入账</a></div></li></ul><div class="ace-line ace-line old-record-id-B4lydqaDzojEPvx0bUCuRLKXsmb"><br></div></div>

App 端充值新手指引

2026-04-15 11:01:12

<div data-page-id="EUOOdz2NToJYPVxCoPluMKgEsYf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-O9whd1sGmoFLrRxZexpunaBtsyh"><span style="font-size: 16px;">新手充值加密货币时，请确保充值网络与提币网络完全一致。转账前务必核对地址和网络信息，一旦错误可能导致资产永久丢失且无法找回。</span></div><div class="ace-line ace-line old-record-id-VvfidJMR8oWMn8xOPIGufKE0sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bo6Zd99j2oqvxBxGswDuvnNWs8b"><span style="font-size: 16px;">更多关于充值相关内容，您可以阅读：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WDQSdEcQboNMiMx3k0CuPq5Bsdf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-VoBDdbs1oolw81xOqnJur5vQsEQ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-D3YldUQFLohqABxpoZvup8svsfb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DXHWdLDieoapnlxTLgwubfpOshc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-HpQxdofDDoLJHSxY40Zuxnu0s2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

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错误充值常见情况及解决方法

2026-06-22 13:35:31

<div data-page-id="WqgedfQihojheFxjhfCuGAfIsle" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-HNs3d7N9Uo0pgtxZHJMudwZWshe"><strong>1. 什么是充值了 MEXC 不支持的代币？</strong></h2><div class="ace-line ace-line old-record-id-LfY3dtGhfoJ5bBxzJJHuC43ds7g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HQYUd9kO1oEefqx4clVugX2UsYd"><span style="font-size: 16px;">MEXC 仅对平台支持的币种和其所对应的区块网络的充值支持自动入账。若您在无意中将不支持的币种或使用了不支持的区块网络进行充值，MEXC 将协助您手动取回资产，并收取一定费用。</span></div><div class="ace-line ace-line old-record-id-AfbIdxVEPoXEz4xeZkpu67F8sch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Jzc4djJKIoGXb1xDdVAuUOztsLd"><span style="font-size: 16px;">注：一些特定币种/网络可能不支持找回。</span></div><div class="ace-line ace-line old-record-id-RSyJdvArhosHyMxpisDuFq6ns8e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-MVUUdlZfgoj7Vhx0jUkuW9E9syt"><strong>2. 充值 MEXC 不支持的代币案例展示</strong></h2><div class="ace-line ace-line old-record-id-Eo3Cdj3vhoCtD6xCsAAuaH5Hstf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GLWDdkjb7ohr4oxb9R3uiLeKsHf"><span style="font-size: 16px;">2.1 充值不支持或已下架的加密货币</span></h3><div class="ace-line ace-line old-record-id-OpJkdQyipohk3UxhBk0u4DPasth"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IPRyd8IgmoBRkuxlRDLuKRIaskg"><span style="font-size: 16px;">为更好地配合项目方的运营调整，MEXC 会不定期对部分币种进行升级、迁移或更换合约，并停止支持旧合约代币的充值（例如 ZINU、GART 等）。<strong>如果您使用已下架或不再支持的旧合约代币进行充值，相关资产将无法到账，且可能无法找回。</strong></span></div><div class="ace-line ace-line old-record-id-MFTndmpQ2oIFvkxwpfAu1z4Hsec"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XqfddUYYPo3xZvxKqIPuwHGdsAe"><span style="font-size: 16px;">为避免造成资产损失，请您在充值前务必注意以下事项：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XufydrLVhod9mlxCn9Lu9UKFsad" data-list="bullet"><div><span style="font-size: 16px;"><strong>核对合约地址</strong>：确认转出方与接收方所对应的代币合约地址完全一致，切勿仅凭币种名称或代号判断。</span></div></li><li class="ace-line ace-line old-record-id-UcSBdZvsgouZMixr4SOulhenszg" data-list="bullet"><div><span style="font-size: 16px;"><strong>确认币种状态</strong>：在 MEXC 官网查询目标币种当前是否支持充值，以及所支持的合约版本。</span></div></li><li class="ace-line ace-line old-record-id-IzeLdMn5EoP9GkxeaFjuQQmSs5c" data-list="bullet"><div><span style="font-size: 16px;"><strong>如有疑问，及时咨询</strong>：若您对代币合约地址或币种状态存在任何不确定，请第一时间联系 MEXC 在线客服核实，确认无误后再发起充值操作。</span></div></li></ul><div class="ace-line ace-line old-record-id-FeoydQkhzogPg1xrpz4ufnkRsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Qhj7dbSCXoXEobxvaRuu2p95sHf"><span style="font-size: 16px;"><strong>温馨提示</strong>：加密货币转账具有不可逆性，错误充值已下架或不支持的币种通常无法追回，请您务必谨慎操作。</span></div><div class="ace-line ace-line old-record-id-DdNadm3gPoBsbrxeUmmuhUX6sog"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ad208611-415b-4924-a4c7-d4329f59f94d","height":1168,"width":2006,"currHeight":1168,"currWidth":2006,"natrualHeight":1168,"natrualWidth":2006,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLoKFb5Yl4oF4LQx70bPufN9Nsbg%2F%3Fpreview_type%3D16","file_token":"LoKFb5Yl4oF4LQx70bPufN9Nsbg","image_type":"image/png","size":345787,"comments":[]}]}" class="image-uploaded gallery old-record-id-S2GBdqusYoJoFFxyDZxunrQqsvf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202606221335032724sfskh4wtx4sve.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMb0tGYjVZbDRvRjRMUXg3MGJQdWZOOU5zYmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUzJHQmRxdXNZb0pvRkZ4eURaeHVuclFxc3ZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Mb0tGYjVZbDRvRjRMUXg3MGJQdWZOOU5zYmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LoKFb5Yl4oF4LQx70bPufN9Nsbg/?mount_node_token=S2GBdqusYoJoFFxyDZxunrQqsvf&mount_point=docx_image" data-width="2006" data-height="1168" data-lark-image-uri="drivetoken://LoKFb5Yl4oF4LQx70bPufN9Nsbg" data-lark-image-width="2006" data-lark-image-height="1168" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S1UsdTHwfo9frJxGeD5uKWxtslG"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Wn8idEslRoAHszxyOSeuXP9WsVd"><span style="font-size: 16px;">2.2 使用不支持的区块网络进行充值</span></h3><div class="ace-line ace-line old-record-id-Vy8Od3U5ooJLbxxqJyiuX4A4seq"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UzPMd7E0io01LdxMIiJuJ1CBsUd"><span style="font-size: 16px;">部分稳定币（如 USDC、USDT 等）会在多条区块链网络上发行对应代币。<strong>虽然 MEXC 已上线该币种，但并不代表支持其在所有网络上的充值</strong>。若您选择了 MEXC 不支持的网络进行充值，资产将无法到账，且可能面临找回困难的风险。</span></div><div class="ace-line ace-line old-record-id-HslMdMPP1oFY8bxF0sRuNUILs6f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bl81deQB7obAjZxvPKBuo5ZOsDg"><span style="font-size: 16px;"><strong>典型示例</strong>：用户使用 FTM（Fantom）网络转入 USDC，但 MEXC 目前并不支持 USDC-FTM 网络的充值，因此该笔资产不会入账。对于这种情况。请您充值前务必先确认发出方与到账方的网络一致。</span></div><div class="ace-line ace-line old-record-id-VZVAdzbyko7P1GxWucQuBHipsPe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" 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data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYUlV6YmtzR2ZvZ2N1cXhrMFNMdWtsRVlzamciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT3ZwQmRwOGlqb2pGWmd4N05uZXVnem44c3NjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YUlV6YmtzR2ZvZ2N1cXhrMFNMdWtsRVlzamcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XRUzbksGfogcuqxk0SLuklEYsjg/?mount_node_token=OvpBdp8ijojFZgx7Nneugzn8ssc&mount_point=docx_image" data-width="2936" data-height="1402" data-lark-image-uri="drivetoken://XRUzbksGfogcuqxk0SLuklEYsjg" data-lark-image-width="2936" data-lark-image-height="1402" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Fn7JdQiDrorH07x5F0IuyJuZsFh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ypiod9okLofAYfx0JSruElHNs5g"><strong>3. 我该怎么做？</strong></h2><div class="ace-line ace-line old-record-id-EJiwdlXMNoA7CNxVmPyuvuDzsMc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zxwxd2QOjoVcLVxUfdfuxf62sOh"><span style="font-size: 16px;">请您提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果。</span></div><div class="ace-line ace-line old-record-id-PuPtd5awLoYcqHxEnGhuiIadsrF"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YUmMdeP7DoRbL0xj4vzubzoFshg"><strong>4. 所需材料补充说明</strong></h2><div class="ace-line ace-line old-record-id-T5JpdOSWbo5tmUxbGawuC2CFsjf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IFzTd0scloO1haxfUBHuGk9Qsob"><span style="font-size: 16px;">请您按照提交页面的具体引导提供所需信息。根据审核情况，我们可能还会要求补充其他资料，请以实际审核要求为准。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-JVAWdlap0oHH38xF18guQLRxsYb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-WC3vd4hSnoLeXOxIrG3uOgF2smb"><strong>5. 条款与规则</strong></h2><div class="ace-line ace-line old-record-id-UnXrdmbDZo8tfExjeRPuSvgAsEf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MZKWdYGMmovIJXx4tTluj1Ojs1c"><span style="font-size: 16px;">1）MEXC 将尽一切努力帮助您追回资产，但由于区块链网络的复杂性，我们无法保证在所有情况下都能 100% 追回您的资产。</span></div><div class="ace-line ace-line old-record-id-QM0odKpxQo3xUix3zVVuk5xtsmd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XYnTdqLh4ouxrGxMaAuuQqeCsKe"><span style="font-size: 16px;">2）找回资金需额外技术和人力支持，会收取一定手续费。具体费用请以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-KRoSdQ9E5oSDJuxJK9iuKceEsIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Oi05dscR5onLfJxCOCxuinJ2sDb"><span style="font-size: 16px;">3）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。请留意审核结果通知。</span></div><div class="ace-line ace-line old-record-id-XpuIdN9oGoFxa1xx0NguTuRUsVf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-PluPddizuo3mC1xPJ42uM7WZsig"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KMPtdsHMUoD8cnxSfnCuVs81sEg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-KGgfd0IrhoyN0XxkuqEumnKXsib" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-V9CodHR9mo3Mhnxu5NSuJA5bszd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-IENCdE89MolF72xZ8mmu3VAPsmh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-QnvSdjDlioh94ixlD7DuEmZ3sNg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/applying-to-recover-a-deposit-due-to-an-unfilled-incorrectly-filled-memo-tag-15441726005529" data-lark-is-custom="true" style="font-size: 16px;">未填/错填标签（Memo/Tag）找回申请指南</a></div></li></ul><div class="ace-line ace-line old-record-id-KHNOdPdB0oHZnox7AQpuTcDfsFg"><span style="font-size: 16px;"><br></span></div></div>

资金证明文件要求说明

2026-06-22 13:32:33

<div data-page-id="Cah2dBbAaovlSSx0RePuz1Rgser" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-CeSddmIdIojpnPxfEaCudTNkszf"><strong>哪些情况可能需要提供资金证明文件？</strong></h2><div class="ace-line ace-line old-record-id-LKMpdv82RoHreaxn8BTuEbR2sLg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M0gpdPZXhoFq6XxAx2au1brZsnh"><span style="font-size: 16px;">当您从 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/assets/withdraw/USDT">提币</a>至其他平台被退回，需要协助将资金入账至您的 MEXC 账户时，我们可能会要求您提供相关资金来源证明或资金退回证明。</span></div><div class="ace-line ace-line old-record-id-AF0wdzMbVoEhMuxpF43u425HsLd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-MPsUdf7UUoAf5fxoSkHuCiIDs9g"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-PQRUd8iBFoVEPixQaNiuoV8bsed"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NFvmdkF6wo7299xwTK2ukPSHsye"><strong>资金证明文件有什么要求？</strong></h2><div class="ace-line ace-line old-record-id-XH7mdVvDWoll0LxfDPVuoqQSsbe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CLQndKFOCo3gfPxwLyEu2moPsVb"><span style="font-size: 16px;">请您按照提交页面的具体引导提供所需信息。根据审核情况，我们可能还会要求补充其他资料，请以实际审核要求为准。</span></div><p><br></p><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f7ff8841-08e8-476a-b973-751b11bba3de","height":1952,"width":2072,"currHeight":1952,"currWidth":2072,"natrualHeight":1952,"natrualWidth":2072,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPOhtbDCP8oan9sxMKUsuDYDNswc%2F%3Fpreview_type%3D16","file_token":"POhtbDCP8oan9sxMKUsuDYDNswc","image_type":"image/png","size":371714,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZIZXdkBYAoc4m7xkGFouDFkxskd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260622133213842r5LmMWQJRaA0I4.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQT2h0YkRDUDhvYW45c3hNS1VzdURZRE5zd2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWklaWGRrQllBb2M0bTd4a0dGb3VERmt4c2tkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QT2h0YkRDUDhvYW45c3hNS1VzdURZRE5zd2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/POhtbDCP8oan9sxMKUsuDYDNswc/?mount_node_token=ZIZXdkBYAoc4m7xkGFouDFkxskd&mount_point=docx_image" data-width="2072" data-height="1952" data-lark-image-uri="drivetoken://POhtbDCP8oan9sxMKUsuDYDNswc" data-lark-image-width="2072" data-lark-image-height="1952" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Re3ldNDKUoGSMBxmlABuOnN7smf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LIMgdqFGaoh5l9xMTeOuOdTFshf"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZsNddBpHooY66rxwibgu1OcosSe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-PJVkdwxszodG4axqW5SuVmQWs6N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-XMAVdNkeso5CIIxy3d3u7x0cs9E" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-BDnSdbKhzosaqnxVBM3uDohPsjf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-F3g0dpbA7o3u4OxpWNtu6qR8s0W" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

什么是充值未到账申请找回？

2026-06-17 09:50:36

<div data-page-id="XDnZdwTa7oxKAJxGng0uj1Vnsxf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-OCRld3c0RoofbXxvJvfu8ulysCb"><strong>1. 充值未到账申请找回功能介绍</strong></h2><div class="ace-line ace-line old-record-id-FKwjdiUaaoQntMxHquuu372As1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IGPrdmeBmoL5f0xZy2LuyqWjscc"><span style="font-size: 16px;">如您向 MEXC 充值数字资产未到账，可提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>】表单，客服会尝试为您找回资产。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BOtHd1HTqo8jrxxswdhuS3jgs6d" data-list="bullet"><div><span style="font-size: 16px;">申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知审核结果，请耐心等待。</span></div></li><li class="ace-line ace-line old-record-id-S7pBdFHJBoyITjxXvtvutKNustb" data-list="bullet"><div><span style="font-size: 16px;">审核通过后，将展示资产找回的预计完成时间（一般会提前处理完成，不会超过该时间）。如遇特殊情况或找回难度较大，实际处理时间可能超过预计时间，甚至存在无法找回的可能，请您以最终实际处理结果为准。</span></div></li><li class="ace-line ace-line old-record-id-SLG2dsCW3or91Ix6VUFuwglWstg" data-list="bullet"><div><span style="font-size: 16px;">找回资金需额外技术和人力支持，会收取一定手续费，请以页面提示和邮件通知为准。</span></div></li></ul><div class="ace-line ace-line old-record-id-VzcddnHy7oPoiWxl3n1udXLhs3e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JErIddxE9oIXY9x5LpWu9mkLssg"><strong>2. 哪些情况可以申请自助找回</strong></h2><div class="ace-line ace-line old-record-id-PG8Rd9wXZo2UgwxTjtWuifcusQk"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PL5sdsa3uoL71wx8UfiupahEsZe"><span style="font-size: 16px;">1）充值 MEXC 不支持币种。若您充值的币种未在 MEXC 上架，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Dzv1dKU7UoylGdxizNeuDONasdg"><span style="font-size: 16px;">2）充值到 MEXC 热钱包地址。如果您的充值地址错填成了 MEXC 热钱包地址，或充值时未填写正确的 Memo 部分，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Alh0dmCCwozzpoxZYfjuJK0isEL"><span style="font-size: 16px;">3）从 MEXC 提币至其他平台被退回。从 MEXC 提币到其他平台失败后，在接收平台找回丢失的资产时，接收平台可能会退回至 MEXC 平台地址，导致资金未能入账到您的 MEXC 个人账号。</span></div><div class="ace-line ace-line old-record-id-MHVQd2XuJoVr6ZxR70VuhM3UsXe"><span style="font-size: 16px;">4）不清楚原因/其他原因。如果您从 MEXC 发起提币已成功，但接收平台未收到资金，请谘询接收平台未到账原因。</span></div><div class="ace-line ace-line old-record-id-K6kbdoRcZol170xeGO7uwFCJsfb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YD6idI1vKoP4dixh113uKKxesPf"><strong>3. 充值未到账申请找回常见问题</strong></h2><div class="ace-line ace-line old-record-id-XpxHdv4qJoocdvxchOKuYts9sJg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DXdjdMCa8oDYJ9xfoXFuWtDasse"><span style="font-size: 16px;">3.1 充值未到账申请找回需要多长时间？</span></h3><div class="ace-line ace-line old-record-id-KTpldjl21ofMwwx0omfuyD0MsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yg9cd3UnBoI5VtxhA38uEnJ6sWf"><span style="font-size: 16px;">您提交充值未到账申请后，MEXC 平台 1-2 天完成对您申请的审核，资产找回预计所需时长会在审核通过后展示在用户端。某些情况下，找回未到账的错误充值可能会耗费更长时间（超过21天），这取决于找回该充值的实际难度。</span></div><div class="ace-line ace-line old-record-id-HG7FdHVJ5oyKuZxcJo6ujID4sOh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Nsb8dRemWoCMz9xee1IuGMHKsDh"><span style="font-size: 16px;">3.2 退回地址无法接受资产，如何申请修改地址？以及哪些情况可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-UkyqdT48toQzeExu8JXuobJosyw"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UUiydIAz0oE9KKxIvUVuavkGsuh"><span style="font-size: 16px;">待用户确认退回地址时，若该地址无法接收退回资产，可联系客服，提供无法退回的原因及佐证资料。由客服审核后反馈申请。</span></div><div class="ace-line ace-line old-record-id-HUiddeIUFo7p5Zxyrtnu3KpGsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GqdNdTKqOoBAKlxnFknux6JKsxe"><span style="font-size: 16px;">若资产找回状态为资金处理中，需要联系客服确认是否可协助取消申请并修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Jc6pdqsvjozzOXxiDYNuo7zgs3d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SVWVdsuP6oDo58xcM2OuDIUqskg"><span style="font-size: 16px;">3.3 超过 10 笔充值未到账，如何批量申请？ </span></h3><div class="ace-line ace-line old-record-id-DBOvdTZ3ios730xjxHSuJkFlsjh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OR83dJ6qdor2arxEfnYu566DsIf"><span style="font-size: 16px;">如您充值未到账数量较多超过 10 笔，请您直接联系客服协助您进行处理。</span></div><div class="ace-line ace-line old-record-id-GsVvd0sXHoDQojxqV3ouRpgbszc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C6gGdssOjoVT5uxsoymu9qXbsLb"><span style="font-size: 16px;">3.4 如何查看进度，审核时效，资金处理时效 </span></h3><div class="ace-line ace-line old-record-id-WgpVd9noNozZYaxRqWzuWwkXsid"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QUZRdETsjowje6xcDmLuENOksIP"><span style="font-size: 16px;">进度查看：请您前往<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery/record">申请记录</a>页面进行查看。</span></div><div class="ace-line ace-line old-record-id-FEZCd03TKoBjZHxuY4Dunp0nsjf"><span style="font-size: 16px;">审核时效：8 小时。超过 8 小时未审核您可以联系客服进行催促。</span></div><div class="ace-line ace-line old-record-id-CznXd51TsogyC3x9oQLusflPsrf"><span style="font-size: 16px;">资金处理时效：参考页面展示预计处理完成时间。</span></div><div class="ace-line ace-line old-record-id-Z5ktd5WS7omLjpxKHdpu3MQgsig"><span style="font-size: 16px;">注意：预计退回完成时间为等待最长时间，一般来说不会超过页面展示时长。但由于具体区块链网络差异、链上转账方式等技术问题，有可能会导致处理时间延长。</span></div><div class="ace-line ace-line old-record-id-SLkkdSkhpoFRPgxtGPHuSEOpspZ"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P77idXWc6oJECTxiz8iuxbBIsCg"><span style="font-size: 16px;">3.5 手续费是固定的吗？</span></h3><div class="ace-line ace-line old-record-id-EwBTdX74uo2jopxgTDku8NAPs3g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HHvedwkdvoP497x49CLuQfjis9d"><span style="font-size: 16px;">手续费并非固定，可能会因市场状况或营运或技术成本而改变。</span></div><div class="ace-line ace-line old-record-id-BkbSdcrQ2o6Qs6xWwf9u0OnXsGg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WzlIdIaQQomKC6xSlpQuTnMMsen"><span style="font-size: 16px;">3.6 未能解决的充值未到账问题，手续费如何退回？</span></h3><div class="ace-line ace-line old-record-id-JZd6dkUz5oDir0xXkzfuxt0ysIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FIbQdw1mmoeoDyxyaifumtl7sqc"><span style="font-size: 16px;">点击提交后，将在现货账号冻结您相应金额手续费，且在成功找回资产后进行扣除。如无法为您找回资产，手续费将</span></div><div class="ace-line ace-line old-record-id-S6IqdGCyuoj93GxZhFeuNH07s3e"><span style="font-size: 16px;">自动解冻。</span></div><div class="ace-line ace-line old-record-id-JRZAdqmOmosqLWx1yPbuXiFOske"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q7cQdLKefoqyR4xtRFIutY6ls2f"><span style="font-size: 16px;">注意：</span></div><div class="ace-line ace-line old-record-id-FW9BdalnnoHgLRxZyB1uwaiEsRd"><span style="font-size: 16px;">1）我们无法保证在任何情况下都能为您找回资金。</span></div><div class="ace-line ace-line old-record-id-YA0Wd5JIooXTngxgj8LuaG6usFg"><span style="font-size: 16px;">2）如您的储值数量低于最小可退数量将无法处理，最小可退数量 = 最小提币数量。</span></div><div class="ace-line ace-line old-record-id-JJl4dECrYobkWRxpkOSuWkz4sig"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TGDrd187FoOwtqxfqJLunAn1snc"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KBZJdVIXMojnqUxscBVuzpf4sFe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-ECt7dRCnIoqtAwx645juoZr8stJ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-ICh6dw2ecowuljxhVq1uwydcsJb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-Iuszd5Ee2oDwCMx6SCAu1FHLsmb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-MU9TdtqJUoMzpHx8PNJuvFPtsag" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-GbyOdAv8boZ9r9x3OBmu0TI6sBh"><span style="font-size: 16px;"><br></span></div></div>

提币未到账

2026-06-08 11:01:33

<div data-page-id="KJuMdo3QWobAtJxgtK3uK8rLsvb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QQxOdLXjYofzjexzteZu2GVpsJw"><strong>1. 提币未到账情况说明：</strong></h2><div class="ace-line ace-line old-record-id-HUCod3C8noitcgxKglOuuvkssth"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NrFRdQ840oQYlcxxnx3uQhFxs4b"><span style="font-size: 16px;">对于区块链资产的提币，整个过程可以分为三个环节：<strong>出账方发起提币、区块链网路确认、入账方接收并确认转账</strong>。</span></div><div class="ace-line ace-line old-record-id-AcMxdoFlAoZNBKxc2gZuOTxcsVh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EJ13dV1yuokrMVx1wjouoEAAsbg"><strong style="font-size: 16px;">第一步：出账方发起提币请求，将资产从原始账户转出。</strong></div><div class="ace-line ace-line old-record-id-YtrFd7rloooCHKxaXevuxxavsEh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TJnkdAtEQoRfsyxB6sjuvH6Asvd"><span style="font-size: 16px;">MEXC 平台根据不同代币和区块情况，提币请求通常会在 1-60 分钟内生成一个唯一的交易标识符（TxID）。这代表著 MEXC 已完成资产的转移，并将其发送到区块链网路中等待确认。</span></div><div class="ace-line ace-line old-record-id-RZaBdd06Zo6qqOxN6Cvu3GIfsAc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D70OdRlyyo6H4SxKOxduixo6s2e"><strong style="font-size: 16px;">第二步：区块链网路进行确认。</strong></div><div class="ace-line ace-line old-record-id-EgOadXQ8koJxE3x6XxMu8R5Gsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KHXQdZ1qHoJV7ixEhnOuIwDXsLb"><span style="font-size: 16px;">在这一环节中，区块链网路的矿工节点会对交易进行验证，并将其纳入区块链的交易历史中。这个过程可能需要一定的时间，具体取决于网路拥堵情况、交易费用以及所使用的区块链的特性。您可以点选 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/learn/article/how-to-find-txids-on-mexc/1">TxID</a> 未尾的“检查”链接，打开相应的区块链浏览器检查该笔转账在区块链上的确认状态。</span></div><div class="ace-line ace-line old-record-id-SEvddz6xaoYTPfxTruPu12SBsAf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U7KidSZ4boWxYtxMh4ruL4W9sgg"><strong style="font-size: 16px;">第三步：入账方接收并确认转账。</strong></div><div class="ace-line ace-line old-record-id-XUbjdBUcLoA6U9xmriquYCUCssd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T9ifdY2FMoLb8pxQa1CuEEz9sYf"><span style="font-size: 16px;">一旦区块链网路确认了交易，资产就会被转入到目标账户中。您可以通过查询区块链浏览器或相关工具来验证交易的确认数和详细信息。</span></div><div class="ace-line ace-line old-record-id-WsDOdXPIpoOzAoxokx1uRkwssQb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IrYYdOsDVoaMD8xLS3TulPaDsFb"><strong>2. 提币状态及对应的解决办法：</strong></h2><div class="ace-line ace-line old-record-id-PYabduERTokVt7x2A0nugAiDsRd"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="146;186;488" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="146"><col width="186"><col width="488"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AZ6UdLQtkoQPeYxPI7Bu0tXrsWh"><strong style="font-size: 16px;">提币状态</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LTgJdkX5ZoBLXdxq3vYumKqYsAe"><strong style="font-size: 16px;">状态说明</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-W75Kdu6yZospyoxyLXruWfQws2e"><strong style="font-size: 16px;">解决办法</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-CKXYddlzhoi25ixYRqzuvIihshh"><span style="font-size: 16px;">等待验证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UTbLdaUVuo9L0nxmdQCumadLsvn"><span style="font-size: 16px;">提币申请已提交</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WNIhdMhlqoLXbJxdAQMuv8j0s5b"><span style="font-size: 16px;">该笔提币需要您的二次确认，MEXC 已将确认链接发送至您的邮箱/短信箱，请前往获取链接确认您提币地址后四位。需要注意：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MAZmd2r2AoUnp4xNHSIu2QwZs7p" data-list="bullet"><div><span style="font-size: 16px;">若您的提币地址包含 Memo，需验证公共地址后四位，而非 Memo 地址后四位 </span></div></li><li class="ace-line ace-line old-record-id-Q2DsdUWmvoSSkkxjfGau87wUsRx" data-list="bullet"><div><span style="font-size: 16px;">地址验证区分大小写</span></div></li><li class="ace-line ace-line old-record-id-CmS7dpfkBoo2Fix32apuxICbsPc" data-list="bullet"><div><span style="font-size: 16px;">链接有效时间为 15 分钟，若链接超时未进行验证，请取消提币重新发起提币。</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RKTVdMwploGemixlKu8uh5lQsDc"><span style="font-size: 16px;">审核中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X6ckdK8QZoqy88xX4HWusDh8sxf"><span style="font-size: 16px;">提币申请正在审核</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-NqBTdHqGCo0X8Ax4m7aupr7nsVg"><span style="font-size: 16px;">您的提币申请正在审核中，预计处理时效为 5-60 分钟。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UR2mdK0R5oeaDdxzxWMuMT3xsvh"><span style="font-size: 16px;">等待处理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sz2adV8EYoZgUmxtF7UuOKL2suf"><span style="font-size: 16px;">提币申请等待系统处理</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Lga0dRYxGo5To0x3ywFugOauscf"><span style="font-size: 16px;">若提币长时间处于等待处理状态，请再次检查该笔提币通道是否正常开启。</span></div><div class="ace-line ace-line old-record-id-W7GQdvqRLoo7wix6doouxygrsJc"><span style="font-size: 16px;">提币关闭：提币通道已关闭，请等待通道开启后再次尝试。</span></div><div class="ace-line ace-line old-record-id-HOqidnYyXo99gOxblW4uCp5YsLe"><span style="font-size: 16px;">提币开启：提币未成功发出，请联系在线客服协助处理。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Ev3cdapx7omG08xz2pcub2qzsSb"><span style="font-size: 16px;">处理中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NllzdudXToNQ7UxVTbSuwpBtsJf"><span style="font-size: 16px;">提币正在处理</span></div><div style="text-align:center" class="ace-line ace-line old-record-id-JksYdzFEOotN8YxaCBFuudRaslf"><span style="font-size: 16px;"><br></span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-WZ5ld03dtooRqYx3ZBgulLd4sLd"><span style="font-size: 16px;">提币处理中，请耐心等待，若此状态下您需要取消提币，请联系客服协助反馈。 <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791528659">如何取消提币</a></span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OYW7dUC6Aoh03dxjUJWudPHtsFf"><span style="font-size: 16px;">等待区块确认</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RTOYdQDoMoU4N2xPxDjuPD8Zsqe"><span style="font-size: 16px;">区块链上确认中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Gjb7ds1kgohh0uxGyrKuy6o4sbd"><span style="font-size: 16px;">提币已发出，请耐心等待区块确认。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-R2HMd4pgtovdQjx3IRMu3UqMstf"><span style="font-size: 16px;">等待打包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Q1rmdrUy5omaGOxnxqauMGaNseb"><span style="font-size: 16px;">区块链等待打包中</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-JBaCdc5VWor97BxPDJAuyDBAs0d"><span style="font-size: 16px;">提币已发出，请耐心等待区块打包。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SVh3dJEg9oyeBtxWjAMuPJ6Xs6b"><span style="font-size: 16px;">已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GQTXdrwvIorG3NxnXcnuTE7NsAh"><span style="font-size: 16px;">提币已取消</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-B9WDdbbcMo59GkxahQiuAGbbsLe"><span style="font-size: 16px;">提币已取消，您可以重新发起提币。若非本人操作或对应资产被冻结，请联系客服协助。</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kh44dM2tSoYj4YxyFaZuFd2AsTh"><span style="font-size: 16px;">提币成功</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mk8BdHv7vow2AIx05a9ujSLhsxb"><span style="font-size: 16px;">提币已完成</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Ft00dYCmGoXiJkxBAdnueULmsee"><span style="font-size: 16px;">您的资产已成功从 MEXC 发送至您的提币地址，若未收到资产，请联系该地址接受平台协助查看。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-S5W6dvHiLoQY4xxrkqbujfg2sbc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EJhXd3b28otsPtxwngMu4Vo4sIf"><strong style="font-size: 16px;">温馨提醒：</strong></div><div class="ace-line ace-line old-record-id-GHOKdsWjjoqxOnxhHDeuoD3qsmd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fnrsdt0enotxXjxmdfluPvD8sPg"><span style="font-size: 16px;">1）如状态显示【处理中】，这是由于区块链网路的性质以及可能存在的拥堵情况，转账可能会面临一定的延迟，请您耐心等候即可。</span></div><div class="ace-line ace-line old-record-id-ZLvldTH1ioSUOxxFrDquJRs4sud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NKZ8dbNpxoJijaxcak1u0f06s3f"><span style="font-size: 16px;">2）如果提币状态为【提币成功】，但用户未收到资产，建议用户复制提币 Txid 联系资产接收平台查询。</span></div><div class="ace-line ace-line old-record-id-HVBUdyZguoRzCHxJfxhuTPFRsCh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GNANdIb1zohIQHxUArAuSZA2sQf"><span style="font-size: 16px;">3）如果提币状态为【提币成功】，但资产被接收平台退回至 MEXC，请您前往【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】→【从 MEXC 提币至其他平台被退回】，提交资产找回申请。提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XMoFddaSPo0p78x5Pzeua76as8d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SHF5dUk1YosKj4xHUx1uP57CsLe"><span style="font-size: 16px;">4）如果在您的【资产】 -【资金记录】 -【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/assets/record">提币记录</a>】中，该笔提币申请经过 1 小时仍未生成 TxID，请您立即联系 MEXC 在线客服，并附上该笔提币申请的截图。我们将协助处理您的请求。</span></div><div class="ace-line ace-line old-record-id-NFgidYQsVoxZ8CxigFWuCavvs5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-RuU2dAoHMoTFpExZqnjuyfPsscb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Ibs4d2s6QoAKBzxlii0uWssVswf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">如何在 MEXC 进行提币（App） </a></div></li><li class="ace-line ace-line old-record-id-T0MDdpLsUoG7m7x0P39ueCTEs9c" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web） </a></div></li><li class="ace-line ace-line old-record-id-FHCdd9rWNoYKSDxVVamuhzQ2sVc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">常见提币问题及解决办法 </a></div></li><li class="ace-line ace-line old-record-id-Zt29dLckYoCBu8xIckvuQNvBsHh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-withdrawal-settings-253549374230474752" data-lark-is-custom="true" style="font-size: 16px;">如何进行提币设置 </a></div></li><li class="ace-line ace-line old-record-id-DOKqdwzvsoV0mXxHvFcuXM2ls8b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-fees-17827791528721" data-lark-is-custom="true" style="font-size: 16px;">提币手续费 </a></div></li></ul></div>

充值未到账解决指南

2026-06-08 10:44:22

<div data-page-id="CSpVdrPJLoVnc0xZkZbuD0bms0g" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-MgfhdpYkpovR7WxYcOjuJJMBshf"><strong>1. 确认充值通道开放状态</strong></h2><div class="ace-line ace-line old-record-id-N5CudcizzoSDiUxEb4EuOyO1sjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xhp1dsc7Pom1Xyxejgru7nWZsmb"><span style="font-size: 16px;">如果充值通道关闭或维护中，您的充值暂时无法到账。请您耐心等待，当充值通道重新开放后即可确认入账状态。</span></div><div class="ace-line ace-line old-record-id-UqmTdcRhJor7BzxeIsguIpyAsAc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TG3wdd591oxNS7xkhRUuXaOyseh"><span style="font-size: 16px;">关于充提暂停，您还可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791526229">钱包维护导致充值/提现暂停怎么办</a>》进行更多了解。</span></div><div class="ace-line ace-line old-record-id-LLSHdo2ypoCZm4xC5nNujGq4sTc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JVfzdqkU4oneogx4e89u2YHGsge"><strong>2. 确认区块网络状态</strong></h2><div class="ace-line ace-line old-record-id-FNELdwLTto3WOSxwVuBu29wyste"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wfn3dLXbcoI6Z6xxttou3hoNswb"><span style="font-size: 16px;">如果区块网络状态显示未成功，您需要联系资产发出方进行确认。</span></div><div class="ace-line ace-line old-record-id-W9ridE1Zyoc30SxmJAruPGiSsYc"><span style="font-size: 16px;">如果区块网络状态显示已成功，您需要判断是否满足预入账/入账成功确认数。</span></div><div class="ace-line ace-line old-record-id-HNRDdWQeZoFPCDxNbszuSssdswg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ra7QdXEheoPmKmxRNluu8B7BsQg"><span style="font-size: 16px;">查看方式：资产-资金记录-充值记录-找到您要查看的充值记录-点击交易凭证（TxID）后对应的超链接符号跳转至区块链浏览器。</span></div><div class="ace-line ace-line old-record-id-Z2Ard6AivotMGexTlvxuQLGfsVh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"627ab724-4677-434e-b2ee-8feb4393ce36","height":1366,"width":2926,"currHeight":1366,"currWidth":2926,"natrualHeight":1366,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDrZbbJ01Ao6tO0xN0CKuoBJDsUe%2F%3Fpreview_type%3D16","file_token":"DrZbbJ01Ao6tO0xN0CKuoBJDsUe","image_type":"image/png","size":512959,"comments":[]}]}" class="image-uploaded gallery old-record-id-NRZudNTsZoh4O7xqoBfuhtE6sib"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026060810433496561VbXUX1PsFE2U.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEclpiYkowMUFvNnRPMHhOMENLdW9CSkRzVWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTlJadWROVHNab2g0Tzd4cW9CZnVodEU2c2liIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EclpiYkowMUFvNnRPMHhOMENLdW9CSkRzVWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/DrZbbJ01Ao6tO0xN0CKuoBJDsUe/?mount_node_token=NRZudNTsZoh4O7xqoBfuhtE6sib&mount_point=docx_image" data-width="2926" data-height="1366" data-lark-image-uri="drivetoken://DrZbbJ01Ao6tO0xN0CKuoBJDsUe" data-lark-image-width="2926" data-lark-image-height="1366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q4cqdTMRFo0EH6xYNM3uexxtsoh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KaqvdAlZOorzWGxYl41uBbECscb"><span style="font-size: 16px;">在区块链浏览器中查看区块网络状态。</span></div><div class="ace-line ace-line old-record-id-JjMHd9qAJo7qRCxkjXgu2bJ8sTe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"484bfa37-4c6c-422a-a6c3-f0a34876a0d6","height":1084,"width":2420,"currHeight":1084,"currWidth":2420,"natrualHeight":1084,"natrualWidth":2420,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWAUubhTLkoNFWhxdhCMuo1CnsUd%2F%3Fpreview_type%3D16","file_token":"WAUubhTLkoNFWhxdhCMuo1CnsUd","image_type":"image/png","size":292263,"comments":[]}]}" class="image-uploaded gallery old-record-id-RyQadbhmjoebKOxhp0ZutlIksZe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334750sh7smvWMfStFAc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXQVV1YmhUTGtvTkZXaHhkaENNdW8xQ25zVWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUnlRYWRiaG1qb2ViS094aHAwWnV0bElrc1plIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XQVV1YmhUTGtvTkZXaHhkaENNdW8xQ25zVWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WAUubhTLkoNFWhxdhCMuo1CnsUd/?mount_node_token=RyQadbhmjoebKOxhp0ZutlIksZe&mount_point=docx_image" data-width="2420" data-height="1084" data-lark-image-uri="drivetoken://WAUubhTLkoNFWhxdhCMuo1CnsUd" data-lark-image-width="2420" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Bd9Ld72mFohAmixRQ65uHuJ4src"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IXuedKmRCoal15xokbCuBfZtsGc"><strong>3. 确认区块确认数</strong></h2><div class="ace-line ace-line old-record-id-COkXd5JGAozbDSxtKEhu2pYCsRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DNA8d8Txjo5zm7x7BYxuLrtYsbg"><span style="font-size: 16px;">在正常充值情况下，每个币种都需要达到一定数量的区块确认数，才能将转账金额存入您的 MEXC 账户。由于区块确认数问题造成充值未到账，您需要进行确认：</span></div><div class="ace-line ace-line old-record-id-SUlzdgcdyoA2YLx6LXKuKc1gsCg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ksh3dE2SsoULtjxWMJxuhKEOsQc"><span style="font-size: 16px;">如果不满足区块确认数，请您耐心等待链上确认。</span></div><div class="ace-line ace-line old-record-id-LEhRd4aJAoAo2jxkA8WuoYvTsNd"><span style="font-size: 16px;">如果已满足确认数，但资产未到账，请您查看账号内是否有充值记录。</span></div><div class="ace-line ace-line old-record-id-Aj0adweo9olvsVxegRYuTCwBsIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DTyed7g09oaWLLxzBvUunInTscf"><span style="font-size: 16px;">注：每个币种的最低区块确认数要求都不同。如还未达确认数，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-JpqqdeBLAonWfGxguAAu1LtBs1b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z29ide77iogOzOx6TnsuLGUhs0f"><span style="font-size: 16px;">如果您想详细了解区块确认数相关内容，您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">如何在MEXC上查看区块确认数</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-RHwfddq2noqkR9xOcmCudMb3sUd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1a2da67b-aa7c-4570-9418-053efa234e5e","height":1378,"width":2878,"currHeight":1378,"currWidth":2878,"natrualHeight":1378,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDq2obBDY7oUwgbxVHVuuepFjskb%2F%3Fpreview_type%3D16","file_token":"Dq2obBDY7oUwgbxVHVuuepFjskb","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-U7UDdTOV9oQ3rex7bGmuZ9pBsff"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334234w2uZLjW6HGooJx.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJDU3BWZHJQSkxvVm5jMHhaa1pidUQwYm1zMGciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiRHEyb2JCRFk3b1V3Z2J4VkhWdXVlcEZqc2tiIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0MDA3NzcsInNjYWxlIjoxLCJ3aWR0aCI6Mjg3OCwiaGVpZ2h0IjoxMzc4LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJEcTJvYkJEWTdvVXdnYnhWSFZ1dWVwRmpza2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVTdVRGRUT1Y5b1EzcmV4N2JHbXVaOXBCc2ZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EcTJvYkJEWTdvVXdnYnhWSFZ1dWVwRmpza2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dq2obBDY7oUwgbxVHVuuepFjskb/?mount_node_token=U7UDdTOV9oQ3rex7bGmuZ9pBsff&mount_point=docx_image" data-width="2878" data-height="1378" data-lark-image-uri="drivetoken://Dq2obBDY7oUwgbxVHVuuepFjskb" data-lark-image-width="2878" data-lark-image-height="1378" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-QAlHdB3wuoQLE5x2uc6uJvF4sjf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SXkMd4ZqVoMDpDxfoz1uTDU3sVg"><strong>4. 查看账号内是否有充值记录</strong></h2><div class="ace-line ace-line old-record-id-HFZjd0WMDodvOzxHtcTuhPZ1sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VwaUd0foqoZkdUxKY1YurfTYs6b"><span style="font-size: 16px;">查看账号内是否有相关充值记录，关于充值状态您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/articles/17827791526203">充值过程中常见状态及解决办法</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-YdXgdIn8oo8uexxCZq1ueBSzsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QziCdJ0plo2rwDxW0UvuAL4gs7e"><span style="font-size: 16px;">如果账号内没有相关的充值记录，您可以点击填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。</span></div><div class="ace-line ace-line old-record-id-DEdTdRFkFoaJh8xhWZOuTB42sAh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VAn6dnhW4oHxPGxu2ZMuFs1PsNK"><strong>5. 其他常见充值未到账解决指南</strong></h2><div class="ace-line ace-line old-record-id-U4JFdrvC9ogDIHxNZYDuGvcssHe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NA8jdRdnroVYh1x3u5quHqzdsQc"><span style="font-size: 16px;">5.1 充值MEXC不支持币种</span></h3><div class="ace-line ace-line old-record-id-Q5RYdLTwTo8xHpxx8VzuGkLksqf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YfBTdPkJ4oVjDbxkpI8uMltWsIc"><span style="font-size: 16px;">若您充值币种的合约地址与 MEXC 支持币种合约地址不一致，您的充值无法正常到账。</span></div><div class="ace-line ace-line old-record-id-OmyjdsXtmoy4goxx9aVuw0mnsoc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"278e9f40-40b4-4ddd-ad61-b338e82c8ffc","height":1264,"width":2878,"currHeight":1264,"currWidth":2878,"natrualHeight":1264,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFiNObA9gDoYp5Kxj7GvubUexs0d%2F%3Fpreview_type%3D16","file_token":"FiNObA9gDoYp5Kxj7GvubUexs0d","image_type":"image/png","size":359113,"comments":[]}]}" class="image-uploaded gallery old-record-id-HNxYdlaSuoB7WHx9nSwuWaXfsz5"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334947oHskXuKZSzBCRP.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGaU5PYkE5Z0RvWXA1S3hqN0d2dWJVZXhzMGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSE54WWRsYVN1b0I3V0h4OW5Td3VXYVhmc3o1Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GaU5PYkE5Z0RvWXA1S3hqN0d2dWJVZXhzMGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FiNObA9gDoYp5Kxj7GvubUexs0d/?mount_node_token=HNxYdlaSuoB7WHx9nSwuWaXfsz5&mount_point=docx_image" data-width="2878" data-height="1264" data-lark-image-uri="drivetoken://FiNObA9gDoYp5Kxj7GvubUexs0d" data-lark-image-width="2878" data-lark-image-height="1264" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KegId22ysokKM7xQUsxu57iZsEg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VP3ZdKdrqoDfRlxoYNnutb6dscb"><span style="font-size: 16px;">5.2 充值网络错误</span></h3><div class="ace-line ace-line old-record-id-D9YmdrXkUoFZOsxtYSzuoEk9s5n"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LXT0d5hO5okWMXxOMrjuPlmmstf"><span style="font-size: 16px;"><strong>选择错误网络充值</strong>：充值币种时选择了错误的充值网络。如下图所示充值 MX，您在 MEXC 充值页面获取了MX-ETH 网络的地址，在提币平台却使用了 BEP 20 网络进行转账至您 MEXC 平台的 ETH 网络地址，会导致您的充值无法正常到账。</span></div><div class="ace-line ace-line old-record-id-Z0Y2dYgeEoJm76x819HuZv4gsDf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RmDbd8fHQoLmbNxk77muHLQNsNx"><span style="font-size: 16px;">请您尽快提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，MEXC 会尽量协助您处理您的充值问题。查询代币支持的充值网路方式：在提币页面点击【转账网路】进行查看。</span></div><div class="ace-line ace-line old-record-id-TYUJdcHJ9oBxMsx1W1ZugZjmsze"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4394c148-aae5-4776-b77a-d1792eed5776","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNeYWbeBbsoq6LWxvvWvuJhPvsJh%2F%3Fpreview_type%3D16","file_token":"NeYWbeBbsoq6LWxvvWvuJhPvsJh","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-C7l7dV2Bkojxf7xQCNiu0gvHs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2026060810433453886yLOOjqgF7tph.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOZVlXYmVCYnNvcTZMV3h2dld2dUpoUHZzSmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQzdsN2RWMkJrb2p4Zjd4UUNOaXUwZ3ZIczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OZVlXYmVCYnNvcTZMV3h2dld2dUpoUHZzSmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NeYWbeBbsoq6LWxvvWvuJhPvsJh/?mount_node_token=C7l7dV2Bkojxf7xQCNiu0gvHs2e&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://NeYWbeBbsoq6LWxvvWvuJhPvsJh" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UMlRdXX9for4RnxkwiVu6oLOswe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FlwPdf6Tvo3xeLxjYQeut3Flsre"><span style="font-size: 16px;">5.3 使用不支持网络充值</span></h3><div class="ace-line ace-line old-record-id-ATkWdlsIGoxNvjxB9jlu1wRgsSa"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gyg9dws2OoMolDxoy0QuS69zsLh"><span style="font-size: 16px;"><strong>使用不支持的网络充值</strong>：充值币种时选择了 MEXC 不支持的网络进行充值。如下图所示充值 MX，MEXC 仅支持使用 ETH、BSC、MORPH 网络充值 MX，但若您在提币平台使用支持网络列表以外的网络进行转账，您的充值将无法正常到账。</span></div><div class="ace-line ace-line old-record-id-C57VdOpuioSuqXxHQv3u4gUEske"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"75c83f34-a9cd-45a8-80fc-3bd4e2ccc303","height":1368,"width":2878,"currHeight":1368,"currWidth":2878,"natrualHeight":1368,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDh9ebvStOowL7UxnfyRuVfVksJg%2F%3Fpreview_type%3D16","file_token":"Dh9ebvStOowL7UxnfyRuVfVksJg","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-WDPQdjXjbofbPWxmB0Ku3g2usMg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104334961Y93fbHOmx3OLee.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEaDllYnZTdE9vd0w3VXhuZnlSdVZmVmtzSmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV0RQUWRqWGpib2ZiUFd4bUIwS3UzZzJ1c01nIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EaDllYnZTdE9vd0w3VXhuZnlSdVZmVmtzSmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dh9ebvStOowL7UxnfyRuVfVksJg/?mount_node_token=WDPQdjXjbofbPWxmB0Ku3g2usMg&mount_point=docx_image" data-width="2878" data-height="1368" data-lark-image-uri="drivetoken://Dh9ebvStOowL7UxnfyRuVfVksJg" data-lark-image-width="2878" data-lark-image-height="1368" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JuDnd231jo8AHwxHR8quV83Ysvf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-Q7hmdQ7cAoZ2T1xvRd1uUZMXshS"><span style="font-size: 16px;">5.4 转账时未填入或错填 Memo/Tag 识别码，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-A9cMdGcK0oG8K2xBXuXupTH3s5f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U2rhd7yARocGRLx4qSJukEwVsZO"><span style="font-size: 16px;">部分币种需要填写标签（Memo/Tag/识别码），如 XRP、TON、ATOM 等。若填写未填/错填导致充值未到账，请提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果，填写指南请参考<a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">自助申请填写指南</a>。</span></div><div class="ace-line ace-line old-record-id-EMc3dLbKDozmAUxHBfCuWIEdsNx"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EQ0WdtWCpozfKMxMn8eu26VEsvH"><span style="font-size: 16px;">关于更多 Memo/Tag 介绍，您可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/what-are-memos-tags-/1">什么是 Memo/Tag</a>》。</span></div><div class="ace-line ace-line old-record-id-Vjx9d7426oiriYxMZlVulfKCsCc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"89fa848d-bdff-483a-a2ab-9bc03720ae87","height":436.54208754208753,"width":634,"currHeight":436.54208754208753,"currWidth":634,"natrualHeight":818,"natrualWidth":1188,"pluginName":"imageUpload","scale":0.5336700336700336,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWdzlbl3NNoSn6JxtyzPuGonzsWc%2F%3Fpreview_type%3D16","file_token":"Wdzlbl3NNoSn6JxtyzPuGonzsWc","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-Api1d2pVwowsvUx8N37uBCRSsgd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608104333986BnOrP2SXq2y2Mr.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXZHpsYmwzTk5vU242Snh0eXpQdUdvbnpzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQXBpMWQycFZ3b3dzdlV4OE4zN3VCQ1JTc2dkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XZHpsYmwzTk5vU242Snh0eXpQdUdvbnpzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wdzlbl3NNoSn6JxtyzPuGonzsWc/?mount_node_token=Api1d2pVwowsvUx8N37uBCRSsgd&mount_point=docx_image" data-width="1188" data-height="818" data-lark-image-uri="drivetoken://Wdzlbl3NNoSn6JxtyzPuGonzsWc" data-lark-image-width="1188" data-lark-image-height="818" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NtiIdQgtNofMcuxoaznuPj1wsKf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-X9jodLHjQo1SMdx835ouQt02sff"><span style="font-size: 16px;">5.5 通过不支持的智能合约方式充值，导致无法入账</span></h3><div class="ace-line ace-line old-record-id-UVdDd4Fywo1hhmxMCPlu1iVzsOb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RXnqdB6lTo4q7JxX0xRup8h0sup"><span style="font-size: 16px;">部分币种在 MEXC 暂时无法使用智能合约方式进行充值，该情况智能合约转账不会记录在 MEXC 账户中，需要人工手动充值。</span></div><div class="ace-line ace-line old-record-id-LtPDduAU3ozjwgxk5aPuln7Qsrg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QHwcdV4ZcoHre6xZACGu1juqsGd"><span style="font-size: 16px;">请您提交<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单，审核预计 1-2 个工作天内完成，完成后我们将通过邮件或站内信即时通知您结果。</span></div><div class="ace-line ace-line old-record-id-D2KudwbVzo7A6IxEPktuQlO1sTc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-ZcI1djHVxo3P7xx5M0aun9ppsLe"><span style="font-size: 16px;">5.6 充值代币平台已下架</span></h3><div class="ace-line ace-line old-record-id-Xjdedv7OCo0PibxaOIRuRvglsve"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDj1djHQlozQt7xRLyVuxVVAsXc"><span style="font-size: 16px;">如果您充值了目前 MEXC 平台已下架的代币并未入账，请您联系客服获得帮助。</span></div><div class="ace-line ace-line old-record-id-BsxndsotcoqlRZxxz2Xu5uchsPf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Khbudf5MloY6GaxSUDaucXPisVb"><span style="font-size: 16px;">出现充值未到账情况，您可以在 MEXC 平台填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知您审核结果。</span></div><div class="ace-line ace-line old-record-id-ZyWqdtRdho1543xOYzQuzviMsGb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UTuudR9JToa3vHxbYzMu4SfbsNe"><span style="font-size: 16px;">5.7 同哈希批量转账</span></h3><div class="ace-line ace-line old-record-id-YYcadojp5oZnLJxpi6Jusfbvsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DMhTdWXroo6Fzsxt0qKuNaSksby"><span style="font-size: 16px;">若同一个区块链交易哈希（TxHash）中有多笔转账，包含多个接收地址，即 “一对多”转账，可能导致您的充值未完全到账。</span></div><div class="ace-line ace-line old-record-id-Kzdld23fgovhlrx5Mo0uBpMEsZd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TPgWdLuW3oijW1x5OXeuC4NQs2Q"><span style="font-size: 16px;">出现充值未到账情况，您可以在 MEXC 平台填写<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>表单。申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知您审核结果。</span></div><div class="ace-line ace-line old-record-id-Oc4mdhB7foxklaxW2OTulXzwsJe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZUy0dqVh0o7aYexHdYlueedHsFh"><span style="font-size: 16px;">请注意：若同一笔 TxID 下存在多笔充值，您在提交表单时需在 TxID 后添加冒号【:】和数字【99999999】，格式：TXID:99999999（添加后缀是为了区分同一 TxID 的多次提交记录，不影响实际业务处理）。</span></div><div class="ace-line ace-line old-record-id-ZDBrdvtceoWO0lxWboouamwZsQc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Py3JdhcVPoKPPRxnUxquxqGIs9b"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JCj6d1o7qoAsc6xc9gMu8ar4sne" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-EjgpdVMFso6y8jxYkswuP2Hysoc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">如何填写“充值未到账申请找回”表单</a></div></li><li class="ace-line ace-line old-record-id-DtYpd8NtSoQHfoxNl4euXqjosCh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-NpbkdfZuEoq1GYxR0tmuRV57scg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-VU9IdOL1LoKiFkxB3L3uW2Y6sTd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul></div>

如何进行提币设置

2026-05-29 17:00:22

<div data-page-id="NBbbdIQhRo4Ahlx2bgCuzoAIsgg" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260529170004787bNN6f97isHi9Cd.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><div class="ace-line ace-line old-record-id-GKa9doVaAoGCBOx3O7GukKPLsBP"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">加密货币领域的安全问题，一直是平台和用户都十分关心的问题。门头沟事件的影响还未消失，盗币事件手段层出不穷。MEXC 为了保护用户的资产安全，提供了两步骤验证（2FA）和进阶安全设定。</span></div><div class="ace-line ace-line old-record-id-S2PxdqkUloYYXaxqFiGu32dBsTe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZhTZdJqd9oePmkxVVNauBodMsGg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">当您发起提币时，需要输入邮箱验证码、手机验证码、谷歌验证码，这些都属于两步骤验证（2FA）中的安全保护方式。为了保护您的账户安全，建议至少开启一个双重认证。如果您想了解如何设置谷歌验证码，可以阅读内容《<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/learn/article/17827791509545">绑定谷歌验证码</a>》。</span></div><div class="ace-line ace-line old-record-id-IqltduBUpowRBKxrcdvuYVKKsfj"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZaAldZvJuoaUGDxAhqXuOqRPsqc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在进阶安全设定中，您可以对提币进行设置，确保个人资产安全。</span></div><div class="ace-line ace-line old-record-id-A3yedQZANoSACrxDV8zu3kEwsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UPYpdur4soAB4mxG5wVu43wesHd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Web 端</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-I6gHdHk6ro2kLdxsip5uZqHMsNg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E4%B8%89%E4%B8%AA%E5%8A%9F%E8%83%BD%E3%80%82-,1.1%20%E5%BF%AB%E6%8D%B7%E6%8F%90%E5%B8%81,-%E6%89%93%E5%BC%80%E3%80%90%E5%BF%AB%E6%8D%B7%E6%8F%90">快捷提币</a></span></div></li><li class="ace-line ace-line old-record-id-G01Ld5WVaokDHKxdo4Cu3kb7s3W" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E5%AE%8C%E6%88%90%E6%8F%90%E5%B8%81%E3%80%82-,1.2%20%E6%8F%90%E5%B8%81%E7%99%BD%E5%90%8D%E5%8D%95,-%E6%89%93%E5%BC%80%E3%80%90%E6%8F%90%E5%B8%81">提币白名单</a></span></div></li><li class="ace-line ace-line old-record-id-PsuFd6THso0VQXxRCqxuF60msQh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E7%82%B9%E5%87%BB%E3%80%90%E4%BF%9D%E5%AD%98%E3%80%91%E3%80%82-,%E7%99%BD%E5%90%8D%E5%8D%95%E5%AE%89%E5%85%A8%E9%99%90%E5%88%B6%E5%8A%9F%E8%83%BD%EF%BC%9A,-%E5%9C%A8%E6%8F%90%E5%B8%81">白名单安全限制功能</a></span></div></li><li class="ace-line ace-line old-record-id-W2JadBAh7obxbYx4ZNFuyMB2s1f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E5%BC%80%E5%90%AF%E8%AF%A5%E5%8A%9F%E8%83%BD%E3%80%82-,1.3%20DEX%2B%20%E5%BF%AB%E6%8D%B7%E5%88%92%E8%BD%AC,-%E7%82%B9%E5%87%BB%E3%80%90DEX">DEX+快捷划转</a></span></div></li></ul><div class="ace-line ace-line old-record-id-M6WNd285JoWRRFxc50muhUFls2d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ki2MdtHsoorfJ1xxysBues3UsRf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">App 端</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LQ43d40QvoZsSLxUROuuCXLYsHh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#22-%E5%BF%AB%E6%8D%B7%E6%8F%90%E5%B8%81">快捷提币</a></span></div></li><li class="ace-line ace-line old-record-id-VYAXdRv2JoiDmMxXrNQuXcdRswb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E8%B5%84%E4%BA%A7%E5%AE%89%E5%85%A8%E8%AE%BE%E7%BD%AE%E3%80%91%E3%80%82-,2.1%20%E7%99%BD%E5%90%8D%E5%8D%95,-1%EF%BC%89%E7%82%B9%E5%87%BB">提币白名单</a></span></div></li><li class="ace-line ace-line old-record-id-O15Tdd7IEoNpyrxW9YIujEy9sdf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=%E7%A1%AE%E8%AE%A4%E6%B7%BB%E5%8A%A0%E3%80%91%E5%AE%8C%E6%88%90%E3%80%82-,%E7%99%BD%E5%90%8D%E5%8D%95%E5%AE%89%E5%85%A8%E9%99%90%E5%88%B6%E5%8A%9F%E8%83%BD%EF%BC%9A,-%E5%9C%A8%E6%8F%90%E5%B8%81">白名单安全限制功能</a></span></div></li><li class="ace-line ace-line old-record-id-Q60PdvftfoogFFxVlGFu7silsjg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.com/zh-MY/support/article/how-to-set-withdrawal-settings-253549374230474752#23-dex-%E5%BF%AB%E6%8D%B7%E5%88%92%E8%BD%AC">DEX+ 快捷划转</a></span></div></li></ul><div class="ace-line ace-line old-record-id-JpPjdLEJbo4MGwxYcJ7uYbpSs76"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GkgndDvySo4kVTxcaa7uFHhwsPg"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 如何进行提币设置：Web</strong></span></h2><div class="ace-line ace-line old-record-id-SCPJdkr7rov6ctx3b8JuPCuNshh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FhzOdEJFIoXX5Sx4CNnutPlKsKh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">登陆 MEXC ，在首页右上角【个人头像】中选择【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/user/security">安全中心</a>】。滑动页面，在【进阶安全设定】中可以看到【资金安全设置】。</span></div><div class="ace-line ace-line old-record-id-QyMgdU0Fto4ZQCxMErbuv8DZsbc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98dad860-90fe-4768-9523-1e94ec7509bd","height":1430,"width":2936,"currHeight":1430,"currWidth":2936,"natrualHeight":1430,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPMb5bBdJyoqVcixrdjYu9QZksbf%2F%3Fpreview_type%3D16","file_token":"PMb5bBdJyoqVcixrdjYu9QZksbf","image_type":"image/png","size":586599,"comments":[]}]}" class="image-uploaded gallery old-record-id-R5tDdX9xDobJ5hxQsvPu8GRBsAc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512081529582519oka5EoP5r0Xqv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQTWI1YkJkSnlvcVZjaXhyZGpZdTlRWmtzYmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUjV0RGRYOXhEb2JKNWh4UXN2UHU4R1JCc0FjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QTWI1YkJkSnlvcVZjaXhyZGpZdTlRWmtzYmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PMb5bBdJyoqVcixrdjYu9QZksbf/?mount_node_token=R5tDdX9xDobJ5hxQsvPu8GRBsAc&mount_point=docx_image" data-width="2936" data-height="1430" data-lark-image-uri="drivetoken://PMb5bBdJyoqVcixrdjYu9QZksbf" data-lark-image-width="2936" data-lark-image-height="1430" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-JmEOdQbOpoWUTLxB5Egu2y3vsyq"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JUSodFNQjolKyuxMEHdu8UV7skd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">资金安全设置分为【快捷提币】、【提币白名单】和【DEX+ 快捷划转】三个功能。</span></div><div class="ace-line ace-line old-record-id-K5budQ5VXoaG5LxEpRUu9rRTsFe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5c598b93-aa93-46bb-a794-9921bde1b609","height":1294,"width":2938,"currHeight":1294,"currWidth":2938,"natrualHeight":1294,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSZ67bN89EoSamixDyU2ul1g1sWh%2F%3Fpreview_type%3D16","file_token":"SZ67bN89EoSamixDyU2ul1g1sWh","image_type":"image/png","size":472107,"comments":[]}]}" class="image-uploaded gallery old-record-id-BwCmdNjzWosVr8xdHrAuCvMcscb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000760P7XpHvOHL2yxDK.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWjY3Yk44OUVvU2FtaXhEeVUydWwxZzFzV2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQndDbWROanpXb3NWcjh4ZEhyQXVDdk1jc2NiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWjY3Yk44OUVvU2FtaXhEeVUydWwxZzFzV2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SZ67bN89EoSamixDyU2ul1g1sWh/?mount_node_token=BwCmdNjzWosVr8xdHrAuCvMcscb&mount_point=docx_image" data-width="2938" data-height="1294" data-lark-image-uri="drivetoken://SZ67bN89EoSamixDyU2ul1g1sWh" data-lark-image-width="2938" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-WhAQdgi4qoF7FMxLUb9uXP7Usdf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WPPtdYiCMo5uCVxVJdVu7DC0sFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 快捷提币</span></h3><div class="ace-line ace-line old-record-id-JVfBd7pjhovZG4xBrFouiyKgsRc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBtCdEoGgocRsDxp5gyuuSKBs9C"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开【快捷提币】右侧的开关按钮，选择单笔提币免验证的额度，我们这里以 500 USDT 为例来展示，点击【确定】。</span></div><div class="ace-line ace-line old-record-id-NY7RdFAhkoCnQ8xQf9Yuccdfs7f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b37b1d93-5633-4e07-9032-b7a3c489c294","height":1282,"width":2932,"currHeight":1282,"currWidth":2932,"natrualHeight":1282,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHOWwb98mJoT1cyxkve5uQUt1sEc%2F%3Fpreview_type%3D16","file_token":"HOWwb98mJoT1cyxkve5uQUt1sEc","image_type":"image/png","size":393309,"comments":[]}]}" class="image-uploaded gallery old-record-id-XuObdqehOoVkEix4Vd0u0MshssI"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959194xAstUuNrZxZ3yB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIT1d3Yjk4bUpvVDFjeXhrdmU1dVFVdDFzRWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWHVPYmRxZWhPb1ZrRWl4NFZkMHUwTXNoc3NJIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IT1d3Yjk4bUpvVDFjeXhrdmU1dVFVdDFzRWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HOWwb98mJoT1cyxkve5uQUt1sEc/?mount_node_token=XuObdqehOoVkEix4Vd0u0MshssI&mount_point=docx_image" data-width="2932" data-height="1282" data-lark-image-uri="drivetoken://HOWwb98mJoT1cyxkve5uQUt1sEc" data-lark-image-width="2932" data-lark-image-height="1282" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RP8OdW7mioiqY8x0Rvou6fyAsLO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PIVkdLe9SooWSqxvAF2ugWgpsCp"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，开启快捷提币功能。</span></div><div class="ace-line ace-line old-record-id-P2FKdSG1fozF0cxp2NZuOXwosTd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H4lhdmvv6oavBlxkiJBuANkhsAg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">注意这里会根据您个人设置的两步骤验证（2FA）进行验证。图中显示的是邮箱验证、谷歌验证和手机验证三种。</span></div><div class="ace-line ace-line old-record-id-Be55d09dYoqsz4xlOAguDTHys3d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9f2975bf-aab3-4195-bed2-205eff9a665a","height":1294,"width":2930,"currHeight":1294,"currWidth":2930,"natrualHeight":1294,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvgvb13uzoVIO5x3YkZuOQSZsAc%2F%3Fpreview_type%3D16","file_token":"Svgvb13uzoVIO5x3YkZuOQSZsAc","image_type":"image/png","size":329946,"comments":[]}]}" class="image-uploaded gallery old-record-id-FsNOdunZpoGi1ZxBj08u6e9asmf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152957756ZliwF7JjZDNPeG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdmd2YjEzdXpvVklPNXgzWWtadU9RU1pzQWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRnNOT2R1blpwb0dpMVp4QmowOHU2ZTlhc21mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Tdmd2YjEzdXpvVklPNXgzWWtadU9RU1pzQWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Svgvb13uzoVIO5x3YkZuOQSZsAc/?mount_node_token=FsNOdunZpoGi1ZxBj08u6e9asmf&mount_point=docx_image" data-width="2930" data-height="1294" data-lark-image-uri="drivetoken://Svgvb13uzoVIO5x3YkZuOQSZsAc" data-lark-image-width="2930" data-lark-image-height="1294" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TB3LdpTDVoHe9Bx6s0vuCTbTsAf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LkIddRcVCoaa5mxe48Gu5asSsIc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币打开后，当您的单笔提币金额小于 500 USDT 时，将不再进行两步骤验证（2FA），将会直接完成提币。</span></div><div class="ace-line ace-line old-record-id-FaJLdoTZzofPUaxYG7JuktIvs1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-COkhdeYKGoyBpix9VUeu9g6Tsg3"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 提币白名单</span></h3><div class="ace-line ace-line old-record-id-HFo1dwqLzoBVD0xceVOu0S7bsve"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RfFIdRdVPohkk9xBFEduYWtWsHb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">打开【提币白名单】右侧的开关按钮，完成安全验证即可开启。</span></div><div class="ace-line ace-line old-record-id-If8GdEqtyoRgo5xMVtXuyVyMsnD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3PTd1qUEoYg3Pxd2vfuFM1Xsde"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">需要注意的是，提币白名单在打开前，允许您提币至任何地址。当您打开后，您只能提币到自己白名单地址中。</span></div><div class="ace-line ace-line old-record-id-GXtZdlMKZons7VxK8UguiEgesDb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f12f5c9b-b2ca-4122-8344-be6aed1923b0","height":1394,"width":2938,"currHeight":1394,"currWidth":2938,"natrualHeight":1394,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSp12bbBSyoiKtNxYPJxuvh6ssme%2F%3Fpreview_type%3D16","file_token":"Sp12bbBSyoiKtNxYPJxuvh6ssme","image_type":"image/png","size":528783,"comments":[]}]}" class="image-uploaded gallery old-record-id-LF8Odiy1PoK2TxxpuG8uVPrYsZf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000593LjW4RLCttw8vlT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTcDEyYmJCU3lvaUt0TnhZUEp4dXZoNnNzbWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTEY4T2RpeTFQb0syVHh4cHVHOHVWUHJZc1pmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TcDEyYmJCU3lvaUt0TnhZUEp4dXZoNnNzbWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Sp12bbBSyoiKtNxYPJxuvh6ssme/?mount_node_token=LF8Odiy1PoK2TxxpuG8uVPrYsZf&mount_point=docx_image" data-width="2938" data-height="1394" data-lark-image-uri="drivetoken://Sp12bbBSyoiKtNxYPJxuvh6ssme" data-lark-image-width="2938" data-lark-image-height="1394" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ndk9dmedeowE9lx9jtSuUdG2swg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BmqodyizvomQ0hx3YNquBpANsEf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提币白名单成功开启后，点击【管理白名单地址/联系人】跳转到【提币地址/联系人】设置页面。</span></div><div class="ace-line ace-line old-record-id-FlmgdN1nToOkl9xKh2tuSNy6ssf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2e9e33bd-fd9f-403f-93f9-213182dfe0dc","height":1374,"width":2930,"currHeight":1374,"currWidth":2930,"natrualHeight":1374,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCcM8bDBQyoSSUqxU1rzud4A8sth%2F%3Fpreview_type%3D16","file_token":"CcM8bDBQyoSSUqxU1rzud4A8sth","image_type":"image/png","size":389258,"comments":[]}]}" class="image-uploaded gallery old-record-id-DAUJdK5NWoaF6YxsU21uc9qwsIe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153001545SkcZrpbrmTUqfi.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJOQmJiZElRaFJvNEFobHgyYmdDdXpvQUlzZ2ciLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQ2NNOGJEQlF5b1NTVXF4VTFyenVkNEE4c3RoIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozODkyNTgsInNjYWxlIjoxLCJ3aWR0aCI6MjkzMCwiaGVpZ2h0IjoxMzc0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJDY004YkRCUXlvU1NVcXhVMXJ6dWQ0QThzdGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiREFVSmRLNU5Xb2FGNll4c1UyMXVjOXF3c0llIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DY004YkRCUXlvU1NVcXhVMXJ6dWQ0QThzdGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CcM8bDBQyoSSUqxU1rzud4A8sth/?mount_node_token=DAUJdK5NWoaF6YxsU21uc9qwsIe&mount_point=docx_image" data-width="2930" data-height="1374" data-lark-image-uri="drivetoken://CcM8bDBQyoSSUqxU1rzud4A8sth" data-lark-image-width="2930" data-lark-image-height="1374" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KKjVd8Tvzo0Z1zxIixVuHotas8c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IauPdRbtjowa40xCB5Gu1x27sjd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【增加提币地址】，选择【普通地址】，填写币种、转账网络、提币地址、地址标签（选填）信息，勾选【设为白名单地址】，点击【确定】。</span></div><div class="ace-line ace-line old-record-id-F5XxdG2uKol5WHx71mcub9I0sAU"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"49445634-c2e0-4f84-a0a2-e168c4aad5a3","height":1418,"width":2928,"currHeight":1418,"currWidth":2928,"natrualHeight":1418,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZlrEbfHLUo7WaRxsW2Fu09XVs3e%2F%3Fpreview_type%3D16","file_token":"ZlrEbfHLUo7WaRxsW2Fu09XVs3e","image_type":"image/png","size":391365,"comments":[]}]}" class="image-uploaded gallery old-record-id-Y1l1dmNZTobeVLxPqGouPNH1sne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959740AdwT8evnxcRB2t.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJabHJFYmZITFVvN1dhUnhzVzJGdTA5WFZzM2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWTFsMWRtTlpUb2JlVkx4UHFHb3VQTkgxc25lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9abHJFYmZITFVvN1dhUnhzVzJGdTA5WFZzM2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/ZlrEbfHLUo7WaRxsW2Fu09XVs3e/?mount_node_token=Y1l1dmNZTobeVLxPqGouPNH1sne&mount_point=docx_image" data-width="2928" data-height="1418" data-lark-image-uri="drivetoken://ZlrEbfHLUo7WaRxsW2Fu09XVs3e" data-lark-image-width="2928" data-lark-image-height="1418" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-AHIVd8kUDo2sK8xM1HouwqMdsvd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QDZHdfNqMovxjWxNeJCuUPSpstd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，完成提币地址添加。同样这里会根据您个人设置的两步骤验证（2FA）进行验证。</span></div><div class="ace-line ace-line old-record-id-W9MrdccP1oUtufxgnoHuwQTKseb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f02502c1-2729-4362-8e1c-43817072e307","height":1398,"width":2932,"currHeight":1398,"currWidth":2932,"natrualHeight":1398,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLYGIbTPGzo838QxlvhIu8wRYsZe%2F%3Fpreview_type%3D16","file_token":"LYGIbTPGzo838QxlvhIu8wRYsZe","image_type":"image/png","size":315939,"comments":[]}]}" class="image-uploaded gallery old-record-id-PXY8dJbZkolDeWxQSrJuhjYjszI"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152957059uMUquIP2jVe2LV.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMWUdJYlRQR3pvODM4UXhsdmhJdTh3UllzWmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUFhZOGRKYlprb2xEZVd4UVNySnVoallqc3pJIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MWUdJYlRQR3pvODM4UXhsdmhJdTh3UllzWmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LYGIbTPGzo838QxlvhIu8wRYsZe/?mount_node_token=PXY8dJbZkolDeWxQSrJuhjYjszI&mount_point=docx_image" data-width="2932" data-height="1398" data-lark-image-uri="drivetoken://LYGIbTPGzo838QxlvhIu8wRYsZe" data-lark-image-width="2932" data-lark-image-height="1398" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MP9DdkQecoSNgexdQenuQCHMspb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LPlId4rGzogz6MxcNf2u6Xp7srf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您想批量添加多个地址为白名单地址，您可以点击【批量添加地址】。</span></div><div class="ace-line ace-line old-record-id-KuyjddLajoFtKAxLTxOuRJhts6g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XBqndXkxFos6byxsanKuO6o0skd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在批量添加提币地址页面中，填写币种、转账网络、地址标签（选填）、提币地址、Memo/Tag 信息，打开白名单按钮。所有地址批量添加完成后，点击【保存】。</span></div><div class="ace-line ace-line old-record-id-FWordOmbNoZKOgxYb1AungBLsn5"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4a3808a1-526f-40bf-9586-3eb97eaf690b","height":1328,"width":2934,"currHeight":1328,"currWidth":2934,"natrualHeight":1328,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGxEHbncFlonIvmxEzJOuOU9vs1c%2F%3Fpreview_type%3D16","file_token":"GxEHbncFlonIvmxEzJOuOU9vs1c","image_type":"image/png","size":343144,"comments":[]}]}" class="image-uploaded gallery old-record-id-Z86Dd4Mf2oLvO0xOb0uuWrPvsgB"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959942VduJVP1XUVRnPX.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHeEVIYm5jRmxvbkl2bXhFekpPdU9VOXZzMWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWjg2RGQ0TWYyb0x2TzB4T2IwdXVXclB2c2dCIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HeEVIYm5jRmxvbkl2bXhFekpPdU9VOXZzMWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GxEHbncFlonIvmxEzJOuOU9vs1c/?mount_node_token=Z86Dd4Mf2oLvO0xOb0uuWrPvsgB&mount_point=docx_image" data-width="2934" data-height="1328" data-lark-image-uri="drivetoken://GxEHbncFlonIvmxEzJOuOU9vs1c" data-lark-image-width="2934" data-lark-image-height="1328" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NI8JdCYdgo4Uuox48bbuEFYWsFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UoPEdR9DHoMf7YxoyFGujv54sQb"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">白名单安全限制功能：</strong></div><div class="ace-line ace-line old-record-id-UDOXdYeVooRKcXxa2pfuJv1Qs4d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pn8WdbKQ6ov9gIxboQOuD7Psssd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在提币白名单打开后，会出现【白名单安全限制功能】的选项。需要注意的是：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-DzQddjgibos2nnxaaqFuVS48sOg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，提币至新添加的白名单地址，需等待 24 小时；</span></div></li><li class="ace-line ace-line old-record-id-OozCdjkM0oJ4Mrx7ZEvuHrjYssf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，再次关闭该功能时，您的账户需等待 24 小时才可提币；</span></div></li><li class="ace-line ace-line old-record-id-Eb6tdpy8OoXn65x7p3NuB1Jdsvc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为保障您的资金安全，推荐开启该功能。</span></div></li></ul><div class="ace-line ace-line old-record-id-TCe2dxNTioFgpIxg5bhu1XTXsJd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3359e63a-da81-4b89-8e70-cc8a99c27857","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAkZ0boQdso5XdqxsKVpuiEpmskg%2F%3Fpreview_type%3D16","file_token":"AkZ0boQdso5XdqxsKVpuiEpmskg","image_type":"image/png","size":417729,"comments":[]}]}" class="image-uploaded gallery old-record-id-Serwd0t3SoJtzEx22SAux5yNsyg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512081529582046saPSXWHwjXbPG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBa1owYm9RZHNvNVhkcXhzS1ZwdWlFcG1za2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU2Vyd2QwdDNTb0p0ekV4MjJTQXV4NXlOc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ba1owYm9RZHNvNVhkcXhzS1ZwdWlFcG1za2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AkZ0boQdso5XdqxsKVpuiEpmskg/?mount_node_token=Serwd0t3SoJtzEx22SAux5yNsyg&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://AkZ0boQdso5XdqxsKVpuiEpmskg" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DY26dP3u2o0vFIx3iRtud827sUd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-BYmWdKI13o1pVoxtLNMu2saMsDg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 DEX+ 快捷划转</span></h3><div class="ace-line ace-line old-record-id-Pr3ed8VNIoTODsxnpaiubVHqsDb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AtzNdA507o7ndLxRUQlu94oSsYe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【DEX+ 快捷划转】右侧的开关按钮，输入单笔免验证划转额度（1-2000 USDT，例如 200 USDT），然后点击【确定】。</span></div><div class="ace-line ace-line old-record-id-WoPldMpOsoX5Vux4fNwu9YkJsZg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Yl7Edzy7ZoTei6xBu4Cu9sO0sec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，即可开启 DEX+ 快捷划转功能。</span></div><div class="ace-line ace-line old-record-id-SQnFdqOOeopmIsx3M11u24fBsab"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Cy6SdwRlooGYWyxAhFOuXteqsUb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">功能开启后，DEX+ 账户与现货账户之间的主链币小额划转将不需要任何安全验证。</span></div><div class="ace-line ace-line old-record-id-Es48dkrdwop0y2xZDBFueaC7she"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ecc0de68-f27b-4cc8-a70a-116d4ab581ca","height":1268,"width":2930,"currHeight":1268,"currWidth":2930,"natrualHeight":1268,"natrualWidth":2930,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGta2bBAkoohHIJxta5EuL1hfsld%2F%3Fpreview_type%3D16","file_token":"Gta2bBAkoohHIJxta5EuL1hfsld","image_type":"image/png","size":384007,"comments":[]}]}" class="image-uploaded gallery old-record-id-X1WUdlI8woCt7HxefoMujlIGsUg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152958680pDYXQJqhIgNF4a.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHdGEyYkJBa29vaEhJSnh0YTVFdUwxaGZzbGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWDFXVWRsSTh3b0N0N0h4ZWZvTXVqbElHc1VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HdGEyYkJBa29vaEhJSnh0YTVFdUwxaGZzbGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Gta2bBAkoohHIJxta5EuL1hfsld/?mount_node_token=X1WUdlI8woCt7HxefoMujlIGsUg&mount_point=docx_image" data-width="2930" data-height="1268" data-lark-image-uri="drivetoken://Gta2bBAkoohHIJxta5EuL1hfsld" data-lark-image-width="2930" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-MvD0dUoVToHnsCxxV3dumR7AsTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CfWZd0hGloazXnxSMbbubhbfsbb"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 如何进行提币设置：App</strong></span></h2><div class="ace-line ace-line old-record-id-TGvSdkVwVoO0tKxq9eiuqv8Asic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-G7evdOf9eopEUDx6gTxuaTJEsJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击 App 左上角的【个人头像】，选择【安全中心】，滑动页面至最下方，选择【资产安全设置】。</span></div><div class="ace-line ace-line old-record-id-Pm8ydSDGcojYQoxADHvuE2sUsBf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e1b8dcde-1ece-4a74-90c7-94becab62709","height":2166,"width":3129,"currHeight":2166,"currWidth":3129,"natrualHeight":2166,"natrualWidth":3129,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FV4RvbCwLzovWMbxF13QuAsvEs42%2F%3Fpreview_type%3D16","file_token":"V4RvbCwLzovWMbxF13QuAsvEs42","image_type":"image/png","size":915330,"comments":[]}]}" class="image-uploaded gallery old-record-id-A3Uldl3IZoUDTNxLs2vuJh8psLe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153001911v8bDujrG1hVs8A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWNFJ2YkN3THpvdldNYnhGMTNRdUFzdkVzNDIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQTNVbGRsM0lab1VEVE54THMydnVKaDhwc0xlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WNFJ2YkN3THpvdldNYnhGMTNRdUFzdkVzNDIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/V4RvbCwLzovWMbxF13QuAsvEs42/?mount_node_token=A3Uldl3IZoUDTNxLs2vuJh8psLe&mount_point=docx_image" data-width="3129" data-height="2166" data-lark-image-uri="drivetoken://V4RvbCwLzovWMbxF13QuAsvEs42" data-lark-image-width="3129" data-lark-image-height="2166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-V7B8dKtNdoId61xQY15u5VQsswt"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-O1NJdVN5Ko92BqxXzPsuV2Toszf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 白名单</span></h3><div class="ace-line ace-line old-record-id-ZZcvdoJiVo0GX1xxmqxukP6KsLO"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZOHXdDoN8o4dfMxzqkluFxO4s9e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）点击【白名单】右侧开启按钮，填写两步骤验证的验证码后，白名单功能开启。打开后您只能提币到白名单账户中，其他地址无法提币。</span></div><div class="ace-line ace-line old-record-id-UGqKdyD46obBavxj2TTusVTKsvh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FsGEd8vVBofpEJxiGoWur9kKsCf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）如果您还没有白名单地址，点击下方【提币地址管理】进入添加白名单地址的页面。</span></div><div class="ace-line ace-line old-record-id-WWzrdIL2noE1iSxbYOeu7qsxsbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q8X5dn1OLoMF8cxZQjruPMNzsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）点击【添加地址】。</span></div><div class="ace-line ace-line old-record-id-WJ4dd8ENEoKaaFxZZTyuHrUTswc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BIWpdKXfPovRsdxdwlLub3BIs7f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）在搜索框输入您想要添加到币种，我们以 MX 为例。</span></div><div class="ace-line ace-line old-record-id-HY4YdkdsnoXWgmxFGa0uFliwsQd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pnc4ds6gZoWr3QxHJhDu59xBsNf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）填写币种、地址、网络等信息，勾选【添加到白名单】，点击【确认添加】完成。</span></div><div class="ace-line ace-line old-record-id-FptAdHcL9oYHUJxw5cyuGaQssbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"63345c13-7aa3-46f7-9bf5-82914b39ef2d","height":2153,"width":4173,"currHeight":2153,"currWidth":4173,"natrualHeight":2153,"natrualWidth":4173,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDx8bbLbOloPl2cxeiY5u0z6gssh%2F%3Fpreview_type%3D16","file_token":"Dx8bbLbOloPl2cxeiY5u0z6gssh","image_type":"image/png","size":1149183,"comments":[]}]}" class="image-uploaded gallery old-record-id-B8iedOjE1oXQisxKjNEuayAasxh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153002860RdQ57irb6g0CsN.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEeDhiYkxiT2xvUGwyY3hlaVk1dTB6Nmdzc2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQjhpZWRPakUxb1hRaXN4S2pORXVheUFhc3hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EeDhiYkxiT2xvUGwyY3hlaVk1dTB6Nmdzc2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Dx8bbLbOloPl2cxeiY5u0z6gssh/?mount_node_token=B8iedOjE1oXQisxKjNEuayAasxh&mount_point=docx_image" data-width="4173" data-height="2153" data-lark-image-uri="drivetoken://Dx8bbLbOloPl2cxeiY5u0z6gssh" data-lark-image-width="4173" data-lark-image-height="2153" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DXLudep27oXe53xM9vzud6jmscr"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Srbvd5NgsozC7jx5MHxuYF94slh"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">白名单安全限制功能：</strong></div><div class="ace-line ace-line old-record-id-OwdIdR9sJolaVrxAbAIuLwjIsud"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UxIfdoSJwoOG6uxDfxXuRinwsSg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在提币白名单打开后，会出现【白名单安全限制功能】的选项。需要注意的是：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EHZWdnabEoEFkNxvskruKySAsYc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，提币至新添加的白名单地址，需等待 24 小时；</span></div></li><li class="ace-line ace-line old-record-id-JFLDdofZBondoFx5zNkuke1CsTh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">开启该功能后，再次关闭该功能时，您的账户需等待 24 小时才可提币；</span></div></li><li class="ace-line ace-line old-record-id-Xp4SdiutWoQ8Kyx7HySuSFGasgb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为保障您的资金安全，推荐开启该功能。</span></div></li></ul><div class="ace-line ace-line old-record-id-BuR5dYNHQo6oCQxT0kOuCR5ssPd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c51a7426-1397-4733-9fa1-a81a9d41d1b2","height":660.326941514861,"width":638,"currHeight":660.326941514861,"currWidth":638,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.3058485139022052,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYvsTbZ36Tol7TvxiTfnuzgZ3sEf%2F%3Fpreview_type%3D16","file_token":"YvsTbZ36Tol7TvxiTfnuzgZ3sEf","image_type":"image/png","size":656727,"comments":[]}]}" class="image-uploaded gallery old-record-id-H7DAdxDe5oZC5HxtYFyu9WG7sHd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959742pu6v8YZLBkPcyO.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZdnNUYlozNlRvbDdUdnhpVGZudXpnWjNzRWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSDdEQWR4RGU1b1pDNUh4dFlGeXU5V0c3c0hkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZdnNUYlozNlRvbDdUdnhpVGZudXpnWjNzRWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/YvsTbZ36Tol7TvxiTfnuzgZ3sEf/?mount_node_token=H7DAdxDe5oZC5HxtYFyu9WG7sHd&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://YvsTbZ36Tol7TvxiTfnuzgZ3sEf" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-YApndOPDyocTLhxwzTLuoh0TsDe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LvLndY4hto4Rz5x6GNXuagUsscb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 快捷提币</span></h3><div class="ace-line ace-line old-record-id-KB1OdDbRTok3FZxxmDVuuJ3fsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VMJAdQsCPoxvMXxJfMWuF8gOsbf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【快捷提币】右侧开启按钮，选择免验证的额度，点击【确认】，填写两步骤验证的验证码后，快捷提币功能开启。图片中显示设置了 500 USDT 的免验证额度。</span></div><div class="ace-line ace-line old-record-id-FnjddfDiqordRcxJdkOuCyWIsxg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I77GdCcR3obj5LxHIUpuWLLVs2e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币功能开启后，您每次提现小于 500 USDT 将不再收到安全验证，可以实现快速提币。</span></div><div class="ace-line ace-line old-record-id-SU9odxlAoo3hTnxJijluiidasFg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"da5893fc-032f-4a58-bb27-39f307f2fd26","height":671.9194630872483,"width":648.0000000000001,"currHeight":671.9194630872483,"currWidth":648.0000000000001,"natrualHeight":2163,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.31064237775647174,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNsQhbAe3MoLHDTxZHisuNQhVsxg%2F%3Fpreview_type%3D16","file_token":"NsQhbAe3MoLHDTxZHisuNQhVsxg","image_type":"image/png","size":752171,"comments":[]}]}" class="image-uploaded gallery old-record-id-EAQydA4ELoymBUxGILZuadJ8sog"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208153000167K3xJANdePP9VUC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOc1FoYkFlM01vTEhEVHhaSGlzdU5RaFZzeGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUFReWRBNEVMb3ltQlV4R0lMWnVhZEo4c29nIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Oc1FoYkFlM01vTEhEVHhaSGlzdU5RaFZzeGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NsQhbAe3MoLHDTxZHisuNQhVsxg/?mount_node_token=EAQydA4ELoymBUxGILZuadJ8sog&mount_point=docx_image" data-width="2086" data-height="2163" data-lark-image-uri="drivetoken://NsQhbAe3MoLHDTxZHisuNQhVsxg" data-lark-image-width="2086" data-lark-image-height="2163" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-J0hTdZBuoocPFcxz69hudsaos7c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IYDFd42RsotCSwxNYA7uV7lVs2b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 DEX+ 快捷划转</span></h3><div class="ace-line ace-line old-record-id-Wqm0dlqEooBOI7x2uaTuMR1Bswb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FEsHdBSKlo3vWUx9588uLJqlsXf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">点击【DEX+ 快捷划转】右侧的开关按钮，输入单笔免验证划转额度（1-2000 USDT，例如 200 USDT），然后点击【确定】。</span></div><div class="ace-line ace-line old-record-id-Krwodb5k0oXgsaxX81xuYhTPs3c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T59IdHPjno54OmxHbExu1vVbsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">填写安全验证信息，点击【确定】，即可开启 DEX+ 快捷划转功能。</span></div><div class="ace-line ace-line old-record-id-COn1ddf1noEl7nxSHmHuHlDDs6f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LU5cd9PFNo3ot8xVpQLuI2l4sqe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">功能开启后，DEX+ 账户与现货账户之间的主链币小额划转将不需要任何安全验证。</span></div><div class="ace-line ace-line old-record-id-DzuyddS35ooDXFxNnQRuuNSosvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"57461130-5d74-4def-8f4c-7385fef8d200","height":488.5177372962608,"width":472,"currHeight":488.5177372962608,"currWidth":472,"natrualHeight":2159,"natrualWidth":2086,"pluginName":"imageUpload","scale":0.22627037392138064,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFlgmbsLpWorv8uxksh0uZd5Lssc%2F%3Fpreview_type%3D16","file_token":"FlgmbsLpWorv8uxksh0uZd5Lssc","image_type":"image/png","size":601527,"comments":[]}]}" class="image-uploaded gallery old-record-id-RTpCdzPNPol9HjxpKLeuppWysJb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208152959247sjhIbQlqQZwWD0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGbGdtYnNMcFdvcnY4dXhrc2gwdVpkNUxzc2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUlRwQ2R6UE5Qb2w5SGp4cEtMZXVwcFd5c0piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GbGdtYnNMcFdvcnY4dXhrc2gwdVpkNUxzc2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FlgmbsLpWorv8uxksh0uZd5Lssc/?mount_node_token=RTpCdzPNPol9HjxpKLeuppWysJb&mount_point=docx_image" data-width="2086" data-height="2159" data-lark-image-uri="drivetoken://FlgmbsLpWorv8uxksh0uZd5Lssc" data-lark-image-width="2086" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-KRO1dTnpLozKNCxDqfwu17UZstb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PvgtdO4V0oZxkmx1URquWuPwsSe"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 提币设置有什么用</strong></span></h2><div class="ace-line ace-line old-record-id-ZZ04d43btoayVaxp93duG1Sysyc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IVRFddh28o4GMqxmYn0uLY00smd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您提币相对频繁，提币设置会提高您的效率且能够有效保护资产安全。</span></div><div class="ace-line ace-line old-record-id-Vgaqd9oNIon3aOxe6nTu7gwjswf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QJGndnTNsoP187xyAhYuUC5as9S"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">快捷提币的功能能够让您在一定资金范围内提现不需要进行 2FA 验证，快速发起提币。配合提币地址白名单的使用，您可以对经常用到的一些地址快速提币，不用每次复制这些地址。只需要在设置白名单时，自己标记好这些地址名称即可。</span></div><div class="ace-line ace-line old-record-id-CNpVddq8go46XvxYa9suA2ycsXh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AAvGdLo9joYLiNxJX94uGXEisAd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">具体到现实的使用场景中，如果您有长期定投的习惯，您可以在 MEXC 平台购买您定投的代币，然后通过白名单快速提币到自己的不同理财地址。如果您经常小额给一些地址转账，如给一些合作人员支付薪水，使用快捷提币功能也能帮您提高效率。</span></div><div class="ace-line ace-line old-record-id-MqgQdPEwio4B5Hxyfysub8wZsue"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JiBAdN0mSo4lnBxUAFLuz3N5sfh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZLOSdOkFCoJbOUxNfrHuiiHwsKc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-NpQNdUdfvo1EzYxh4tuuZh9ks6j" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li><li class="ace-line ace-line old-record-id-OAvldIdMKomrz1xwV7buJNhpsyh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">常见提币问题及解决办法</a></div></li><li class="ace-line ace-line old-record-id-N0vrdGpbJoSvohxRHH2uaxwns1X" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-not-received-360020368251" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提币未到账</a></div></li></ul></div>

如何填写“充值未到账申请找回”表单

2026-05-25 13:28:34

<div data-page-id="TUZmd2QYBoqNkwx5CgAuBSlfspd" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525132809973URk2dmKF1sWxcs.mp4" style="max-width: 100%; height: auto; display: block; margin-left: auto; margin-right: auto;"></video></p><h2 class="heading-2 ace-line old-record-id-IkrPdYdlcon8p1xS604uWqWOs9C"><strong>1. 填写指南</strong></h2><div class="ace-line ace-line old-record-id-OyRndFhIloPeKbxzLdCuy0kOsqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SU47d2dkGoBa1CxWGeYuG7HNspd"><span style="font-size: 16px;">在 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/zh-MY/support">帮助中心</a>页面，点击【充值未到账申请找回】按钮。</span></div><div class="ace-line ace-line old-record-id-DXAmdZnNBonziwxEw2puSob0sRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7dd42b1d-8e42-4b78-ac7d-fd5a3054cb88","height":1364,"width":2936,"currHeight":1364,"currWidth":2936,"natrualHeight":1364,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCETLbPVw6omz94xTWb3urEC5soe%2F%3Fpreview_type%3D16","file_token":"CETLbPVw6omz94xTWb3urEC5soe","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-SLB4da8BEolU4pxRdA9u5XVUshb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429832U89jnpcpPhptBa.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0xCNGRhOEJFb2xVNHB4UmRBOXU1WFZVc2hiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DRVRMYlBWdzZvbXo5NHhUV2IzdXJFQzVzb2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CETLbPVw6omz94xTWb3urEC5soe/?mount_node_token=SLB4da8BEolU4pxRdA9u5XVUshb&mount_point=docx_image" data-width="2936" data-height="1364" data-lark-image-uri="drivetoken://CETLbPVw6omz94xTWb3urEC5soe" data-lark-image-width="2936" data-lark-image-height="1364" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VbcHdIBOOoyQC1xBEdFuWyLUsUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HwYYdRbJbok3AsxrTFpuPE4lsLf"><span style="font-size: 16px;">根据页面显示的充值未到账的原因，选择符合自己情况的原因后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-DNNDdf1MXoHWiaxcIhZuMVBgspc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c303d5fb-4f23-41e2-8bdf-700836a2c028","height":1404,"width":2928,"currHeight":1404,"currWidth":2928,"natrualHeight":1404,"natrualWidth":2928,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FN56RbRrkxomAP5xPfUNu28jTsVb%2F%3Fpreview_type%3D16","file_token":"N56RbRrkxomAP5xPfUNu28jTsVb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-RKHUdl3KlojjG9xlABzujNf4skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429724dpSvDlobDMGJyk.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUktIVWRsM0tsb2pqRzl4bEFCenVqTmY0c2toIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ONTZSYlJya3hvbUFQNXhQZlVOdTI4alRzVmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/N56RbRrkxomAP5xPfUNu28jTsVb/?mount_node_token=RKHUdl3KlojjG9xlABzujNf4skh&mount_point=docx_image" data-width="2928" data-height="1404" data-lark-image-uri="drivetoken://N56RbRrkxomAP5xPfUNu28jTsVb" data-lark-image-width="2928" data-lark-image-height="1404" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Q3D9d0I0lo19iZxrDI3uY1XOs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UDsYdUQgSo8fb9xIKoTuE7uZsJb"><span style="font-size: 16px;">填写所需要的材料，以页面显示为准。如充值币种、充值网路、充值数量、MEXC 充值地址、充值 TxID 等信息，填写完成后点击【提交申请】即可。</span></div><div class="ace-line ace-line old-record-id-P2kvdSO7GovOKhxbErbuRRWMsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M9cBdofhToPZa9xKvWhu8CZjskh"><span style="font-size: 16px;">提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XTO0dDwDPoBFwoxxHB5uKugSs2e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"85a060fb-be94-47b9-a60f-5d26da131cfd","height":1332,"width":2938,"currHeight":1332,"currWidth":2938,"natrualHeight":1332,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFN5gbQzbQoGNNQxpercurg4isOg%2F%3Fpreview_type%3D16","file_token":"FN5gbQzbQoGNNQxpercurg4isOg","image_type":"image/png","size":405025,"comments":[]}]}" class="image-uploaded gallery old-record-id-QXytdg48morx9oxbcNxudLCVsVb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430949yj9pUX7xFUmTTc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVh5dGRnNDhtb3J4OW94YmNOeHVkTENWc1ZiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GTjVnYlF6YlFvR05OUXhwZXJjdXJnNGlzT2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FN5gbQzbQoGNNQxpercurg4isOg/?mount_node_token=QXytdg48morx9oxbcNxudLCVsVb&mount_point=docx_image" data-width="2938" data-height="1332" data-lark-image-uri="drivetoken://FN5gbQzbQoGNNQxpercurg4isOg" data-lark-image-width="2938" data-lark-image-height="1332" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-E4p9dIXndoguZBxSX7Juh0bGsse"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-EnZhdO9b8o2AitxqcOXuJESwstc"><span style="font-size: 16px;">1.1 表单填写字段说明：</span></h3><div class="ace-line ace-line old-record-id-X6t1dPpyIogvXnxQwSguWxzBsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BnIvdYmDEoP4tBxCejquRaRUscf"><span style="font-size: 16px;"><strong>1）充值币种</strong>：请填写准确的充值币种名称，以便核实充值信息。</span></div><div class="ace-line ace-line old-record-id-STPodpNOUoNQC5xiqJQuUX8xslc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KrTRdrMnro8mE7xXLl6ud9pVsmc"><span style="font-size: 16px;"><strong>2）充值网路</strong>：请务必根据充值交易哈希（TxID/TxHash）填写充值网路。如您无法确认充值网路，请向提币平台确认。</span></div><div class="ace-line ace-line old-record-id-VSDIdj66HoLjEpxudAqulehosDd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HbTfdbHCIo2OXIxYy3zuyCOjszb"><span style="font-size: 16px;"><strong>3）充值数量</strong>：请填写区块浏览器显示的充值数量（最多输入41位元字符，22位元整数+18位元小数）；填写的充值数量仅作参考，客服将根据TxID的实际充值数量进行处理，请以最终处理结果为准。</span></div><div class="ace-line ace-line old-record-id-RSCTd5UB8oJGWHxS0QxuWxVLsZe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BAM4dbU2LopnbHxfWx8uIFHlsdg"><span style="font-size: 16px;"><strong>4）MEXC 充值地址</strong>：请填写交易哈希（TxID/TxHash）中显示的充值接收地址（您的MEXC账号充值地址）。交易的接收地址（Receiving Address）通常也称为“To Address”或“Receiver Address”。</span></div><div class="ace-line ace-line old-record-id-HHb2dZgDMoyveVxsjy4u8l7csSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mw3IdxNlfoS8h3xQD5Qu5kmksgz"><span style="font-size: 16px;"><strong>5）充值 TxID</strong>：充值交易哈希（TxID/TxHash）是每一笔区块链交易的唯一标识。只需输入充值TxID即可，请勿填写网页连结或其他信息。请在提币平台复制TxID，请勿填写网址连结。</span></div><div class="ace-line ace-line old-record-id-UIt5dHYVIozzanx9HDAuQkFDs5g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"51bbd98a-8925-4631-8fc4-62c7d6ea2073","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWo6dbdUfwoSPdaxDCtPuLOkIsFf%2F%3Fpreview_type%3D16","file_token":"Wo6dbdUfwoSPdaxDCtPuLOkIsFf","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-TchCduO37oUREVxp4rxuMZN1sth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605081644299338tSRcqz4srFMMM.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVGNoQ2R1TzM3b1VSRVZ4cDRyeHVNWk4xc3RoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XbzZkYmRVZndvU1BkYXhEQ3RQdUxPa0lzRmYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Wo6dbdUfwoSPdaxDCtPuLOkIsFf/?mount_node_token=TchCduO37oUREVxp4rxuMZN1sth&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://Wo6dbdUfwoSPdaxDCtPuLOkIsFf" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-NLa5dusvko84Lhx5LM5umfeKsEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VUzYdgMr3o1Ge7xl3MRuOoF7sZd"><span style="font-size: 16px;">1.2 Ton 网络 TON 代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-WFcndboxmo2Yu1xEtTPu5qOXsCf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ApqldKAhVoyHvHxVUp7uSs0Fsfc"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301。</span></div><div class="ace-line ace-line old-record-id-TY5od3YSjo6zIQxHT8QuCZ29sSh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"951862bc-e359-4f93-88c4-716af338ca9b","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHmfTbUez3otgkex1ZkDu3k7isOd%2F%3Fpreview_type%3D16","file_token":"HmfTbUez3otgkex1ZkDu3k7isOd","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OQnpd5e0DogDsFxs66nugSJJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429629K0xddwmC1b5yEa.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT1FucGQ1ZTBEb2dEc0Z4czY2bnVnU0pKc2FoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IbWZUYlVlejNvdGdrZXgxWmtEdTNrN2lzT2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HmfTbUez3otgkex1ZkDu3k7isOd/?mount_node_token=OQnpd5e0DogDsFxs66nugSJJsah&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://HmfTbUez3otgkex1ZkDu3k7isOd" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KcwydWz0eoMG0YxfebbugzAasQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWIwdTGaDoSQH3xXuiTuL3I9sDh"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击对应字母。如点击字母 F。</span></div><div class="ace-line ace-line old-record-id-QDfWdOL4toa5nfxkHjpuiKxTs5e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bf7fd999-17f9-4e6e-bf8f-7cd82152f797","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPg9QbnsB6oWq79xWrWKu4ljMsnb%2F%3Fpreview_type%3D16","file_token":"Pg9QbnsB6oWq79xWrWKu4ljMsnb","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-XF8udNOkrowt5dxB8SUuZk5usld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430582J9DDItR7UNXCLc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWEY4dWROT2tyb3d0NWR4QjhTVXVaazV1c2xkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QZzlRYm5zQjZvV3E3OXhXcldLdTRsak1zbmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pg9QbnsB6oWq79xWrWKu4ljMsnb/?mount_node_token=XF8udNOkrowt5dxB8SUuZk5usld&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://Pg9QbnsB6oWq79xWrWKu4ljMsnb" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-VTDkdH2MpoqKuxxerlEuXYPesYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FMtudnlT4oP0psxP6FtuzUOasdd"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-RVTadJzemoSm41xrAASu6euRsxg"><span style="font-size: 16px;">如：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-TYEcdhZwDoKUJyx5u2LudrevsWg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fc1ed1b8-6378-4d5e-b79f-66fdc1925326","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSvJWbOtUBoEtgnx6n7fuCJjesLc%2F%3Fpreview_type%3D16","file_token":"SvJWbOtUBoEtgnx6n7fuCJjesLc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-V1redHSOGorp8ax52z4uoWl1sEg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164428653yIuV4C45r7u4b5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVjFyZWRIU09Hb3JwOGF4NTJ6NHVvV2wxc0VnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TdkpXYk90VUJvRXRnbng2bjdmdUNKamVzTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SvJWbOtUBoEtgnx6n7fuCJjesLc/?mount_node_token=V1redHSOGorp8ax52z4uoWl1sEg&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://SvJWbOtUBoEtgnx6n7fuCJjesLc" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-DyYtdPMtuoE1cGxwpJeuYCpas5f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I9GhdyNsBoVZG3xAmdlud1H6sKe"><span style="font-size: 16px;">1.3 Ton 网络其他代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-DLF9dpd8ForScNxhXK1urbsoshe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z8dndsJrFoMV6bxbGgOuG26Us1b"><span style="font-size: 16px;">打开 <a data-lark-is-custom="true" href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0。</span></div><div class="ace-line ace-line old-record-id-PHhWdF99Wo9hdTxth58uhKROsee"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4293d821-f340-4d7e-bc8b-cf3cde08466f","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FP7TSbEcTRoE2skxTNRBuwuHosDh%2F%3Fpreview_type%3D16","file_token":"P7TSbEcTRoE2skxTNRBuwuHosDh","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-FI4zdMAQsovh8dxTk5mumN7Rs24"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430741FEkkVCeC2fpX08.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRkk0emRNQVFzb3ZoOGR4VGs1bXVtTjdSczI0Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QN1RTYkVjVFJvRTJza3hUTlJCdXd1SG9zRGgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/P7TSbEcTRoE2skxTNRBuwuHosDh/?mount_node_token=FI4zdMAQsovh8dxTk5mumN7Rs24&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://P7TSbEcTRoE2skxTNRBuwuHosDh" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-B1Fzdzy5UoWZ9MxLrjiu4717sQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C3vCdZ9K1oqNMCxuYZIuhXT6sIc"><span style="font-size: 16px;">找到转到 MEXC 地址的对应转账记录，并点击“Jetton Internal Transfer”后的对应字母。如点击字母 D。</span></div><div class="ace-line ace-line old-record-id-JaX8dtPxeomkg9x6ZAWuhyPws4d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"14fed45c-ce08-4322-a03f-47086c72508d","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHJ1Yb456YoD9g1xVfUpunNMZsFK%2F%3Fpreview_type%3D16","file_token":"HJ1Yb456YoD9g1xVfUpunNMZsFK","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-WNJsddny3o63mzxt4RHuWHRcsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430972ZRSIj9zuN7XibT.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV05Kc2RkbnkzbzYzbXp4dDRSSHVXSFJjc1RmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ISjFZYjQ1NllvRDlnMXhWZlVwdW5OTVpzRksvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/HJ1Yb456YoD9g1xVfUpunNMZsFK/?mount_node_token=WNJsddny3o63mzxt4RHuWHRcsTf&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://HJ1Yb456YoD9g1xVfUpunNMZsFK" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TwlkddJpOoCv5XxyBrNuKgPHsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LJxidjTwiobTkPx3zbLu5McisVe"><span style="font-size: 16px;">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-KOFmd0fBbogX3xxXSWPumAC3ssh"><span style="font-size: 16px;">如：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-Uehbdc9dBoianFxOXZyuFkMAshG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d7279e15-57eb-4c68-b5f2-e7098a94ae46","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSSfCb3NV6o5mq5x5ijUubuYPs3f%2F%3Fpreview_type%3D16","file_token":"SSfCb3NV6o5mq5x5ijUubuYPs3f","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-MKlLdQfLOoUA03xzCaAuRe03s7g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164429746fTCk0lckTbwk24.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTUtsTGRRZkxPb1VBMDN4ekNhQXVSZTAzczdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TU2ZDYjNOVjZvNW1xNXg1aWpVdWJ1WVBzM2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SSfCb3NV6o5mq5x5ijUubuYPs3f/?mount_node_token=MKlLdQfLOoUA03xzCaAuRe03s7g&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://SSfCb3NV6o5mq5x5ijUubuYPs3f" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-KtoXdlSCko5xRKx4WEausbFysJh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JWbBdCpQnoqcNcxy1yAupZ9ns8u"><span style="font-size: 16px;">1.4 补充资料填写</span></h3><div class="ace-line ace-line old-record-id-FmcPdqiPporX7qxhLk4unt0ys5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hec6dodIMoeQFlxDGaOuCbinsYi"><span style="font-size: 16px;">一旦您的申请通过审核，MEXC 客服将及时披露原路退回地址给您，您需要核对退回地址是否正确。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UnbUdxK34onAwNxyi8RuGgN1sfc" data-list="bullet"><div><span style="font-size: 16px;">如果退回地址正确，请点击【确定退回至该地址】，您的资金将被退回至该地址。</span></div></li><li class="ace-line ace-line old-record-id-LyJtd4cQ4oAF1YxsMlQulVyNs8f" data-list="bullet"><div><span style="font-size: 16px;">如发现地址有误或无法接收资金，请点击【取消申请】，并联系在线客服提供正确的退回地址。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDl7ddZCUouA3lxcM50uSAuwsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-C13Odr1j7olwQ2xLJhSut1gosUg"><span style="font-size: 16px;">需要注意的是，充值 MEXC 不支持币种及充值至 MEXC 热钱包地址两种情况，仅支持原路退回。</span></div><div class="ace-line ace-line old-record-id-Gx4ldvh29ohJ4nxSrvuuJGFEstf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"fc77d631-7871-47b4-b0a5-e11a51198ce9","height":705,"width":1429,"currHeight":705,"currWidth":1429,"natrualHeight":705,"natrualWidth":1429,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOnlobqFbdoYAbDx7VCBuurQlssd%2F%3Fpreview_type%3D16","file_token":"OnlobqFbdoYAbDx7VCBuurQlssd","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-W1OxdjMuEoz3kXx0pf8urxinsZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164430115193wyWKHL8d8kX.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUVVptZDJRWUJvcU5rd3g1Q2dBdUJTbGZzcGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiT25sb2JxRmJkb1lBYkR4N1ZDQnV1clFsc3NkIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTY5NjQsInNjYWxlIjoxLCJ3aWR0aCI6MTQyOSwiaGVpZ2h0Ijo3MDUsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJPbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzFPeGRqTXVFb3oza1h4MHBmOHVyeGluc1pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PbmxvYnFGYmRvWUFiRHg3VkNCdXVyUWxzc2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/OnlobqFbdoYAbDx7VCBuurQlssd/?mount_node_token=W1OxdjMuEoz3kXx0pf8urxinsZg&mount_point=docx_image" data-width="1429" data-height="705" data-lark-image-uri="drivetoken://OnlobqFbdoYAbDx7VCBuurQlssd" data-lark-image-width="1429" data-lark-image-height="705" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-ISgvdnHfjoBcGpxQj8auUNUBsWd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GrGCdYJJUoG0w4xsyAlux60Xs6b"><span style="font-size: 16px;">一旦您点击【确认退回该地址】，即表示您已确认该地址为有效且正确的地址。在此之后，若您未能成功通过该地址收到退回资金，MEXC 将不承担相应责任。</span></div><div class="ace-line ace-line old-record-id-LyOddk0aEoQ2ncxqFImugScJscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"172eb0e3-12ba-453e-9a14-5eec9c53c226","height":699,"width":1415,"currHeight":699,"currWidth":1415,"natrualHeight":699,"natrualWidth":1415,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPs71bM4iRoEdu0xjkvoukNSAsBd%2F%3Fpreview_type%3D16","file_token":"Ps71bM4iRoEdu0xjkvoukNSAsBd","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-PeGIdYXV3o0B4gxt3j3u5DkesPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260508164427579gM2a6k0ke2uH5m.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUGVHSWRZWFYzbzBCNGd4dDNqM3U1RGtlc1BlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QczcxYk00aVJvRWR1MHhqa3ZvdWtOU0FzQmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Ps71bM4iRoEdu0xjkvoukNSAsBd/?mount_node_token=PeGIdYXV3o0B4gxt3j3u5DkesPe&mount_point=docx_image" data-width="1415" data-height="699" data-lark-image-uri="drivetoken://Ps71bM4iRoEdu0xjkvoukNSAsBd" data-lark-image-width="1415" data-lark-image-height="699" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-S4IgdTERqoLIaYxK6euuDjNQstd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BC81dSk6BobPnvx5yfOuEQgisOh"><strong>2. 处理手续费和预计完成时间说明</strong></h2><div class="ace-line ace-line old-record-id-XiMAdOfQZoXgZQx13ZeuXiJLsyb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="264;235;197;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="264"><col width="235"><col width="197"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IKg9dH132oaljDxpJc6uVFzSs2c"><strong style="font-size: 16px;">充值问题类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EBMBdox2DogAIHxo4DCucLoPs9g"><strong style="font-size: 16px;">费用</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Kgf6d85VvoCLHLxkYRXuZnCdsre"><strong style="font-size: 16px;">处理方案</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Mq2wd3NJgotI4cxFRkDuKhUIsWh"><strong style="font-size: 16px;">处理时效</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AzTMd6o8hocvd1xLAtLuXKzisac"><span style="font-size: 16px;">充值到热钱包</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Y37Ud5K5foi5FHxXsqCuOwY2sjc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UGntdZEQQoiL6qxNeJEuCVoisgg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JSK5dcjTvogO3Dx0F7duVey1s2c"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IgnQdtWQ7o7QMjxbKi1uaL5lslb"><span style="font-size: 16px;">充值未填/填错 Memo</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JgM5dMVK1o70CAx1BCQu9515stb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YHA9doAi3oaPpfxTmRbu6oojsBg"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-ZwcodSXKZoDM6QxY0k6uXY1xsze"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VAZHdwOmfoYpKBxYkoduOC68sKP"><span style="font-size: 16px;">充值不支持币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NpSMdT1ProLKWsxe0GVuYyrPsVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FXw2dDmj3oazYCx8LHZumHUvsqe"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-B345dpRNUoaj3DxmfuauKb8DsEd"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Wh1sdZ6L1oc8ZhxuDNcuoqFgsQe"><span style="font-size: 16px;">使用不支持网络进行充值</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GUbSd5Zz3oogWTxEovpu3sVts6d"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OJbadMT9zoVDxxxmFVluG00nsjd"><span style="font-size: 16px;">退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQqldmernoSHaMxS5q3uXJeQsqg"><span style="font-size: 16px;">21 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Sbn7dYFeToNrQHxQfyXuf0yZsmg"><span style="font-size: 16px;">充值禁止充值币种</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BDFNdcqV2ol5p1xRKddu4ChyshA"><span style="font-size: 16px;">根据链上 Gas fee 动态调整</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Uk5ndL5arosymjxKkwsu8aXpsYf"><span style="font-size: 16px;">仅支持原路退回</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X3NZdYJ46o7cMQxrJTyulKo7sfb"><span style="font-size: 16px;">7 天</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Als5dCISEoyYkExLAdYuCsQvs9g"><span style="font-size: 16px;">支持的币种/网络正常充值未入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-LLRBdP730o4yNBx4TmOu5v9Esge"><span style="font-size: 16px;">免费</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SMcCdd9KYogok1xwloEuDXf9sUX"><span style="font-size: 16px;">入账</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GzDLdUf4Bo4632xshj3ulC0Nsnh"><span style="font-size: 16px;">3 天</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-AsK9djL9RocsC8xKdEouLB2wsOg"><strong style="font-size: 16px;">注意：部分充值可能涉及特殊情况，请以客服实际处理方案为准。</strong></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-H1xDdsjkqoioI3xULc5uVz6Gsq1"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DO68do0FooYo5gx5l48uNO7Vsig"><strong>3. 如何支付手续费</strong></h2><div class="ace-line ace-line old-record-id-UFAhdTCwAox327xFKyCuA9yisb4"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Iq7OdlVwvoIRXwxB5yTuYQ20sCh"><span style="font-size: 16px;">手续费金额以您前端页面显示的实际金额为准。提交补充资料后，系统将自动从您的现货账户中冻结对应金额的手续费，无需手动支付。</span></div><div class="ace-line ace-line old-record-id-Y6JjdZvFTokZsExbSDhu6S3rsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AmHTdSXHNohKLmx6eP6uRXcrsyh"><span style="font-size: 16px;">为确保手续费能够顺利划扣，请您提前在现货账户中预留足够数量的 USDT。若您的现货账户 USDT 余额不足，将无法成功提交，补足余额后方可继续操作。</span></div><div class="ace-line ace-line old-record-id-XeGQd30tpopT8WxzgcYuxkJ5sEu"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HxfLdoZHdokqmXxTLnNuvCPfsib"><span style="font-size: 16px;">如有任何疑问，欢迎随时联系在线客服。</span></div><div class="ace-line ace-line old-record-id-Ktdcd8FPEoeBIhxXhBEu0Oi4sBd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GlHfdtDZLox7NKx3PzAuAvA7sNb"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XLQSdSAeGojVe0xoRyYuTn0TsQg" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">什么是充值未到账申请找回</a></div></li><li class="ace-line ace-line old-record-id-YvAhdWUwfo3shTxD2HouYHoXsdd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-UMwwdbsW7omifQxhKIBuEqpXsUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请</a></div></li><li class="ace-line ace-line old-record-id-P2aQdPqgooM3XQx8IwUuGMd1snb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a> </div></li><li class="ace-line ace-line old-record-id-BlQwdyxTooKaYSxWRyWuW25ysNh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-KUJFdPf8Wo3CyzxYeH1uDnMRsKe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GfF2dflMUoZhlrxcRjXuBGaKs2g"><br></div></div>

如何使用 MEXC 提币申诉单

2026-04-29 17:27:59

<div data-page-id="VYlWdwsNYoL7TtxBu9fu5gdYsAd" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-V9addsrgHofFHTx3XwiuBvzRs6g"><span style="font-size: 16px;">如果您因特殊原因无法完成 MEXC 平台的实名认证（KYC），可以通过提交<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>来申请提取账户中的资产。本文将详细介绍提币申诉单的使用方法和所需材料，帮助您顺利完成申请流程。</span></div><div class="ace-line ace-line old-record-id-ENsEdh1KcocXn7xyqTmuzwTLsAe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-IegodprNJo9YPfxRwNrupc4ksFg"><strong>1. 什么是提币申诉单</strong></h2><div class="ace-line ace-line old-record-id-IFb9dara1oG1C9x0udBuk83Ws3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UeDIdgajJoslupxkgyHuFw71smh"><span style="font-size: 16px;">提币申诉单是 MEXC 为无法完成实名认证的用户提供的一种资产提取渠道。当您的申诉审核通过后，届时您仅能使用提币和平仓功能，账号的其他功能将无法继续使用。</span></div><div class="ace-line ace-line old-record-id-I6Q5deH0CosjuexYyrHupjvTsJh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-AvTEdB6hloJup6xBWuKudzhisQd"><span style="font-size: 16px;">*BTN-<strong>前往提币申诉单</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">https://www.mexc.com/support/apply-clearance</a>*</span></div><div class="ace-line ace-line old-record-id-VfCEdjp2co7v6lxObV5uiBEnst6"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SLhGdP800ohazcxDskduVhwesZf"><strong>2. 提币申诉单申请流程</strong></h2><div class="ace-line ace-line old-record-id-CBxod4P9HoHASmxa3EAuxyqps4b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UNJBdtuyVoRPOrxH50UuDsgTsNd"><span style="font-size: 16px;">按照以下步骤提交您的提币申诉申请：</span></div><div class="ace-line ace-line old-record-id-RvGAdR6UOoJ5njx2ghuuVSWXs1b"><span style="font-size: 16px;">1）打开 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官方网站</a>并登录个人账号，进入<a data-lark-is-custom="true" href="https://www.mexc.com/support">帮助中心</a>页面。</span></div><div class="ace-line ace-line old-record-id-H218dZhgfoFmstxHhwXu4h3kskd"><span style="font-size: 16px;">2）在帮助中心自助服务中找到并点击【<a data-lark-is-custom="true" href="https://www.mexc.com/support/apply-clearance">提币申诉单</a>】入口。</span></div><div class="ace-line ace-line old-record-id-NzE1dgyQKoNvZ3x8FzJuHPk1s1f"><span style="font-size: 16px;">3）根据页面提示填写相关信息并上传所需资料。</span></div><div class="ace-line ace-line old-record-id-Idm9d4nGFoOXHTxdf25uVubgsoQ"><span style="font-size: 16px;">4）提交申请后耐心等待审核结果。</span></div><div class="ace-line ace-line old-record-id-TjpDdSJzwoQNO8x2IHXulx4Jsyh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wmj9d09BUoqUuSxTKpKu4s73see"><span style="font-size: 16px;">MEXC 审核人员预计将在 1 至 2 个工作日内完成申请材料审核，届时会通过邮件或站内信通知您审核结果。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-MpN3dp3mSoRbGyxS7lnuuppns3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8179f0eb-be1c-4e12-97e4-8b4b490139ba","height":1324,"width":2938,"currHeight":1324,"currWidth":2938,"natrualHeight":1324,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBXZKblXLYooAFAxAS96uhmfysWc%2F%3Fpreview_type%3D16","file_token":"BXZKblXLYooAFAxAS96uhmfysWc","image_type":"image/png","size":428423,"comments":[]}]}" class="image-uploaded gallery old-record-id-VVXSdSZgqo1LElxtQEwuwIC8sBf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260402143903667VMwLUTwT8pKCqF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVlZYU2RTWmdxbzFMRWx4dFFFd3V3SUM4c0JmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CWFpLYmxYTFlvb0FGQXhBUzk2dWhtZnlzV2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BXZKblXLYooAFAxAS96uhmfysWc/?mount_node_token=VVXSdSZgqo1LElxtQEwuwIC8sBf&mount_point=docx_image" data-width="2938" data-height="1324" data-lark-image-uri="drivetoken://BXZKblXLYooAFAxAS96uhmfysWc" data-lark-image-width="2938" data-lark-image-height="1324" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Ef01dqtHfo8qQXxXubRu8ceOsNc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-TEBNd38MBopVtTxTAQCu7mZysYb"><strong>3. 提币申诉单所需材料</strong></h2><div class="ace-line ace-line old-record-id-ScAjdWzr0ohYPVxHVRIuPaSVspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XzmtdujOvoikAQxC7iku5569sGc"><span style="font-size: 16px;">提交提币申诉单时，您需要准备两类材料：一是政府签发的有效身份证明文件，二是按要求录制的视频证明及提币申请文件。</span></div><div class="ace-line ace-line old-record-id-NECUdStYOo4hKXxfcN7uYKrHsIb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-AzsPd0jAOoZEWYxnbp4u8meWsJd"><span style="font-size: 16px;">3.1 身份证明文件</span></h3><div class="ace-line ace-line old-record-id-CK3LdMywGowD6DxRj1VuK3aasXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RlHhdCpSbokMlfxJDmluvmWMs9e"><span style="font-size: 16px;">您需要提供由政府机构签发的有效身份证明文件，可接受的证件类型包括护照、身份证或驾照。请确保证件照片清晰可见，并且能够显示证件的有效期限。</span></div><div class="ace-line ace-line old-record-id-TA7td22wLoOsBEx8O38ucUA4shg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ih9NdxXAMoXtowxxDXfugXitsGe"><span style="font-size: 16px;">3.2 视频证明及提币申请文件</span></h3><div class="ace-line ace-line old-record-id-P7HwdMDBiofbyhx04x6uo7QXsAg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AnlBdxU54oDUnsxabWJuw90rsPc"><span style="font-size: 16px;">视频录制是提币申诉的核心环节，请按照以下要求准备和录制：</span></div><div class="ace-line ace-line old-record-id-V58XdpppOotu1hxi6sAuzc1NsVg"><span style="font-size: 16px;">1）准备好本人真实且在有效期内的身份证明文件。</span></div><div class="ace-line ace-line old-record-id-YjlHdffqxoEz6BxU8InuurZhsPd"><span style="font-size: 16px;">2）准备一张白纸，在纸上打印或手写提币申请内容。您可以下载 MEXC 官方提供的模板使用。</span></div><div class="ace-line ace-line old-record-id-PsWBdn7f6oI1rIx9NiHuCXjPseb"><span style="font-size: 16px;">3）打开手机或摄像设备的视频录制功能，录制一段数秒的视频。录制时请一只手持身份证明文件，另一只手持提币申请纸张，同时确保您的面部完整入镜且没有被遮挡。</span></div><div class="ace-line ace-line old-record-id-Qc4fdKqOsoYBXrxtRDLuSSREsWe"><span style="font-size: 16px;">4）请务必确认视频的拍摄日期与提币申请文件上填写的日期保持一致。</span></div><div class="ace-line ace-line old-record-id-AhKjdnRfmolVSmxLJe5uKQa4suc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-I4vQdDCEdoWiNNxPWV6uqNxSsGh"><span style="font-size: 16px;">3.3 文件格式要求</span></h3><div class="ace-line ace-line old-record-id-SGkEdyn5foJXl1xftOWuiZ6Bsxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LZi8dVNARoSSgjx7pPOu6OUfszc"><span style="font-size: 16px;">视频文件支持 mp4、mov、avi 格式，文件大小不得超过 50 MB。提币申请文件支持 jpg、png、jpeg、pdf 格式，文件大小不得超过 15 MB。</span></div><div class="ace-line ace-line old-record-id-MnoidOz2sooJFrx9LpXunfzKsXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6c5b45a-6f5f-4e86-abc8-5623bb5b8360","height":3026,"width":2432,"currHeight":3026,"currWidth":2432,"natrualHeight":3026,"natrualWidth":2432,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBsOdbMSsdoTF2Uxv4XpuaHgTszh%2F%3Fpreview_type%3D16","file_token":"BsOdbMSsdoTF2Uxv4XpuaHgTszh","image_type":"image/png","size":940684,"comments":[]}]}" class="image-uploaded gallery old-record-id-V9RPdP9lYoNHgGxsP4SudP5HsDh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429172735109GleyqX9S6FwhQY.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-HynqdQJKuouG8pxND1UuosX5sZf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CXqedhhspoKm0uxXYOKuwTYvs4f"><strong>4. 为什么需要提交身份证明信息</strong></h2><div class="ace-line ace-line old-record-id-KYntdMUtdoFtzTxoMlzuTJSnsrc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Hup5dX0XWoFc9hxKBEEuWdYZsRh"><span style="font-size: 16px;">提交身份证明文件是为了保障您的资金安全和账户安全，只有在核实您的身份后，我们才能协助将账户资产退回给您。请您放心，通过提币申诉单提交的身份证明文件仅用于本次申请审核，并不等同于完成账号 KYC 认证。</span></div><div class="ace-line ace-line old-record-id-KKZPddw6ToN6kWxNbxQu8O6jsGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bi9ydPsFMo74rCxXw4euy1TGs4b"><span style="font-size: 16px;">提交申请后，我们预计将在 1 至 2 个工作日内完成审核。从提交申请到处理完成，整个流程通常需要 7 天左右，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-M7JBd1ewfoQ5juxlVKguVWr1sec"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-JrlodZq8aoaUwkxRTAcumGpCs3Y"><span style="font-size: 16px;">4.1 我的身份证明文件信息是否安全</span></h3><div class="ace-line ace-line old-record-id-DSLLd7RyiotRJ0xZlU1u5Zy2sug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PqFkdexrOoWNPXxImEBub4HNsPf"><span style="font-size: 16px;">保护用户信息安全是 MEXC 的首要任务。根据相关法律法规要求，我们可能会保留您的部分信息，但会严格按照隐私保护标准进行处理。如需了解更多详情，请查阅 MEXC 官网<a data-lark-is-custom="true" href="https://www.mexc.com/terms">用户协议</a>中的“用户协议和隐私政策”了解更多。</span></div><div class="ace-line ace-line old-record-id-XUHvd1kNJoNF2wxbweuubHJJsVc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Yd1Ad7MaeoZwPUxZ9Mdu7KPvsqd"><strong>5. 注意事项</strong></h2><div class="ace-line ace-line old-record-id-IocLdh1oEoZZRpxNNWJurJUcsIh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CPWpdbtHvowKXexZxNbuCrhis3v"><span style="font-size: 16px;">提交提币申诉单前，请仔细核对所有材料是否完整、清晰。材料不完整或不符合要求可能导致审核失败，延长您的提币时间。如有疑问，建议先联系 MEXC 客服咨询后再提交申请。</span></div><div class="ace-line ace-line old-record-id-Emsrdn1UPoDjdJx83uIuci94sEd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YlbcdGVAHo8OBnxiCDqukFynsks"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Frizd3wKdoUJRQxShihuKcYis8f" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-JAaPdZcICoz5IFx9v79unDSusUg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-AxpRdgpZhoz3P9x7YvXuHbVgsZe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-QM4SdsStdocuKUxlEE9uPh6PsbP" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（App）</a></div></li><li class="ace-line ace-line old-record-id-B9XKdDUryouHRWxUuiTuRI5ws8N" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 进行提币（web）</a></div></li></ul><div class="ace-line ace-line old-record-id-SI5edjegCozR8Zx4NQTurz57s7c"><span style="font-size: 16px;"><br></span></div></div>

未填/错填标签（Memo/Tag）找回申请指南

2026-04-20 09:54:13

<div data-page-id="DRu0dShUroDGayxgKTZuoopTsnf" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-GlNqdAjshokbM2xBVCPu3wUpsff"><strong>Memo/Tag 的作用</strong></h2><div class="ace-line ace-line old-record-id-Bbxgd35ghoxExAx3sHDuA04vspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FHsEdB5QVoFmJ2xPSBOujFY0sRb"><span style="font-size: 16px;">Memo/Tag 是某些加密货币转账时必需的附加地址信息，用于识别具体的交易接收者。对于如 <a data-lark-is-custom="true" href="https://www.mexc.com/price/XRP">XRP</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/ATOM">ATOM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/XLM">XLM</a>、<a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a> 等币种，仅有钱包地址是不够的，必须同时填写正确的 Memo/Tag 才能完成有效转账。</span></div><div class="ace-line ace-line old-record-id-FJC6doARoop6agxaTd4u6GuKsIe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CuQBdhpzDoMbyixvpbTuT6vIs6g"><span style="font-size: 16px;">在 MEXC 平台上，需要填写 Memo/Tag 的币种（如 XRP、ATOM 等）所有账户都是共用同一个充值钱包地址。因此，只有填写正确的充值标签，系统才能将资产准确分配到您的账户。</span></div><div class="ace-line ace-line old-record-id-F35vdAg0soupt0xue8xufKhxs0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-StuNdNsjAoYfKFxVkMRu6jd7sIh"><strong>如何找回资产</strong></h2><div class="ace-line ace-line old-record-id-AGCLdfS5coznGnxL9VLuRPiMsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M7uEdwQGiotAF5xhZcPuoLcIspb"><span style="font-size: 16px;">如果您在转账时忘记填写或填错了 Memo/Tag，可以通过填写【<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">充值未到账申请找回</a>】表单进行资产找回申请。详细操作步骤请您参考《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">如何填写“充值未到账申请找回”表单</a>》。</span></div><div class="ace-line ace-line old-record-id-W0OmdwUXqoaLAhxGmbouIxXvsrh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Y5WkdoUuVod3R2xAJeoucYfVsv7"><span style="font-size: 16px;">*BTN-<strong>充值未到账申请找回</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-NzzodZgLCoI3wyxWGpcub6LOsLc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NYUsdrC5soAoENxJLEHup5tIsNh"><strong>条款与规则</strong></h2><div class="ace-line ace-line old-record-id-BU5Sd8vZOoDUr8xhcXFuUsTzs8b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WwFDd0XKKolIiExs5VEuTrkAs8d"><span style="font-size: 16px;">1）MEXC 将竭尽全力帮您进行资产找回，但由于区块炼网络的复杂性，MEXC 无法确保在所有情况下都能恢复 100% 的资产。</span></div><div class="ace-line ace-line old-record-id-GQPidkQajo9NVFxDdTjuTdA0sug"><span style="font-size: 16px;">2）如果 MEXC 无法进行资产找回，交易者存入的不支持的币种将导致永久损失。</span></div><div class="ace-line ace-line old-record-id-ZZqpdeTuWokdsoxKY9Uub61ospg"><span style="font-size: 16px;">3）由于资产找回涉及到大量人力投入，您的资料审核通过的情况下，我们可能会收取一定手续费费用，具体数额以页面显示为准。</span></div><div class="ace-line ace-line old-record-id-CEvEdQpBqo2tbExdzB6uSxqOsZc"><span style="font-size: 16px;">4）审核通过后将展示预计完成时间，若资金找回难度较大，则实际完成时间会有所延长。</span></div><div class="ace-line ace-line old-record-id-Ddq6dQjBZomIsGxtxAGu6903sVd"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-TweLdP6p1o0XjpxeDMcuhUkgsbC"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Y6Cnd31j0oXHFfxfmZlu2P5qsad" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">如何查看地址及Memo</a></div></li><li class="ace-line ace-line old-record-id-PgfVdYtLnoBf7rxHnfYuFORqsXd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">MEXC 充值受限退回申请 </a></div></li><li class="ace-line ace-line old-record-id-VkQWdKBR6o1yOYx5HMnuDRaIsTb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-RpwwdzE2LonphBxrhcAu47Lxs2f" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">钱包维护导致充值/提现暂停怎么办</a></div></li><li class="ace-line ace-line old-record-id-TIV6dujzZo4I97xJMftuCtdksrb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">什么是预入账</a></div></li></ul><div class="ace-line ace-line old-record-id-B4lydqaDzojEPvx0bUCuRLKXsmb"><br></div></div>

App 端充值新手指引

2026-04-15 11:01:12

<div data-page-id="EUOOdz2NToJYPVxCoPluMKgEsYf" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-O9whd1sGmoFLrRxZexpunaBtsyh"><span style="font-size: 16px;">新手充值加密货币时，请确保充值网络与提币网络完全一致。转账前务必核对地址和网络信息，一旦错误可能导致资产永久丢失且无法找回。</span></div><div class="ace-line ace-line old-record-id-VvfidJMR8oWMn8xOPIGufKE0sId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bo6Zd99j2oqvxBxGswDuvnNWs8b"><span style="font-size: 16px;">更多关于充值相关内容，您可以阅读：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WDQSdEcQboNMiMx3k0CuPq5Bsdf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-VoBDdbs1oolw81xOqnJur5vQsEQ" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">如何将加密货币存入 MEXC 平台（Web）</a></div></li><li class="ace-line ace-line old-record-id-D3YldUQFLohqABxpoZvup8svsfb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">什么是加密货币充值</a></div></li><li class="ace-line ace-line old-record-id-DXHWdLDieoapnlxTLgwubfpOshc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">充值未到账解决指南</a></div></li><li class="ace-line ace-line old-record-id-HpQxdofDDoLJHSxY40Zuxnu0s2e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">充值过程中常见状态及解决办法</a></div></li></ul></div>

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