实名认证时无法上传照片
<div data-page-id="UXjFdOLNGoyHIVxo8PIu0Txxsyb" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-ZUeqdqPYVobx9sxvcHiuk2btsjh"><span style="font-size: 16px;">在进行 KYC 身份认证时，部分用户可能会遇到照片无法上传的问题。这通常由以下几种原因导致：</span></div><div class="ace-line ace-line old-record-id-NEaRdbJf6o4ucxx0cR5udA6vsWf"><span style="font-size: 16px;"><strong>1）图片格式或尺寸不符合要求</strong>：请确保上传的照片为 JPG、JPEG 或 PNG 格式，且文件大小必须小于 5 MB。</span></div><div class="ace-line ace-line old-record-id-M23CdzeXHots4UxxT7Eud7MQslc"><span style="font-size: 16px;"><strong>2）证件信息与账户不匹配</strong>：上传的证件必须为本人有效身份证件，姓名需与注册账户信息一致。</span></div><div class="ace-line ace-line old-record-id-F6wpdz8L5oMYRwxGamFuol9FsDd"><span style="font-size: 16px;"><strong>3）网络连接不稳定</strong>：网络波动可能导致上传中断，建议切换至稳定的网络环境后重试。</span></div><div class="ace-line ace-line old-record-id-MvNSdTQW2oh3KqxXJ5ruHR28sJd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DG9FdJ2Jsoc5uXxqLHeuZeebsfh"><span style="font-size: 16px;">如需了解更详细的失败原因及对应解决方法，请阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">个人身份认证过程中常见问题</a>》。</span></div><div class="ace-line ace-line old-record-id-ONYrdTsCxocCU8xGmUPuBE03sxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KKPEda10RocqgyxxsAMupXJCsob"><span style="font-size: 16px;">若经过以上排查后问题仍未解决，请将身份认证页面的错误提示截图发送给在线客服，我们将尽快为您核实处理。感谢您的理解与支持。</span></div><div class="ace-line ace-line old-record-id-QRgcdSGAWoO1dfxuPXPuDd0wsUh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KffSdZdetoxvUUx7V9Nu69c4syh"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BBZxdItdCoDTA2x4ddvug7v0s6g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-HcRYdCRNvoBfOHxXjQxuorgPszg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-ISfpdEQmLo11KzxdNLcuLapcsNc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-IN3dd3BtloT0RRxU4qaumYhTsue" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-BJvWdKL8koAJ9oxTOI3u49BasVg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-B9E3dHxn1oh6tLxM7ApuiYZOsVb"><br></div></div>
我可以使用哪些证件完成实名认证
<div data-page-id="Gr2Fd22nbofTBZxHBktu8lpQs8c" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QAILdSeOgobtrLxkZfvuCWzZs3e"><strong>1. MEXC KYC 认证支持的证件类型</strong></h2><div class="ace-line ace-line old-record-id-TqzFdzrHxoirIKxWmi5utJfWsQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CERkd8H0XoWm7yxDJOfuscLEsRc"><span style="font-size: 16px;">MEXC 平台支持以下四种有效证件进行 KYC 认证：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XfyXd7bFPo7qAExWzR2u0nm1skh"><strong style="font-size: 16px;">证件类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EaJyd5pkJod6Agx2plSuckqisld"><strong style="font-size: 16px;">说明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V6WXdwR7AoUYL2xl4jMuDopfs1c"><span style="font-size: 16px;">身份证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OKdkd89hzo8iDFx6PbcuFB7WsRb"><span style="font-size: 16px;">各国家/地区政府签发的国民身份证</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UIF5dC2fboxsUkxQCvbuQGbLs4g"><span style="font-size: 16px;">护照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SadLdMnOZoe0OpxoomrueaHysBh"><span style="font-size: 16px;">各国家/地区政府签发的有效护照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MU7YdfU2soKV9cxaPWjuHU0SsIf"><span style="font-size: 16px;">驾照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HH96du6qVoilOTxcBgUumGi2svg"><span style="font-size: 16px;">包含照片和个人信息的有效驾驶执照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X5mRdnoS9oLUwexLEgxu1X3wszI"><span style="font-size: 16px;">居留证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Xw9dd4lBfouWDNxWQpAuvE8rs5g"><span style="font-size: 16px;">政府签发的居留许可证件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-LtL9da2gGosQedxftveunJHrsEA"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Yp7Ad2BKhoA8Texr9CRuHFA6sEh"><span style="font-size: 16px;">*BTN-<strong>前往</strong><strong>KYC</strong><strong>认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JslldtP3MoZf1Lx3BpVuStztstf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RsB0dfhYGohnpbx6AVMuu7jOseg"><strong>2. 如何选择 KYC 认证证件类型</strong></h2><div class="ace-line ace-line old-record-id-GQfgdPcG1ovuQWxFYwou820esyd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NxpidW1C9oBpHnxrQUyuHcphsJg"><span style="font-size: 16px;">Web 端初级认证：</span></div><div class="ace-line ace-line old-record-id-PMOxdW67ioNnkBxNtHSus5SpsGg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"125e2bd7-f9cb-4c77-af70-9fe10dd32505","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FO48DbFcKuoD3J9xFErcukPalsDJ%2F%3Fpreview_type%3D16","file_token":"O48DbFcKuoD3J9xFErcukPalsDJ","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-SFCjdF2iAoYLaQxiWMPuQNKjsyg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281144237146ePKyKzJZuKqx9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREoiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0ZDamRGMmlBb1lMYVF4aVdNUHVRTktqc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/O48DbFcKuoD3J9xFErcukPalsDJ/?mount_node_token=SFCjdF2iAoYLaQxiWMPuQNKjsyg&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://O48DbFcKuoD3J9xFErcukPalsDJ" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RUxwd0QN2oTUupxfs3Hu1hZ7sxQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EeTDdoBEGoZmY9xCTfluLFA8sLb"><span style="font-size: 16px;">App 端初级认证：</span></div><div class="ace-line ace-line old-record-id-VQUoddugzolKwdxMt1HuIB9ssUg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"120db1b1-706a-4a65-9b9a-658d9b2323ac","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCHT2bR9S2otq0OxzlrWuU5p6s7e%2F%3Fpreview_type%3D16","file_token":"CHT2bR9S2otq0OxzlrWuU5p6s7e","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-FfoKd90YCo21CMxBvzVu2J0Ssve"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114424179LC2a7BS9LEDupj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRmZvS2Q5MFlDbzIxQ014QnZ6VnUySjBTc3ZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CHT2bR9S2otq0OxzlrWuU5p6s7e/?mount_node_token=FfoKd90YCo21CMxBvzVu2J0Ssve&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://CHT2bR9S2otq0OxzlrWuU5p6s7e" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F4EEd3OvjoUCsexsLk6ugBuGsoh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BYt0dSMl4oyEumxVy2tuah04sEd"><strong>3. KYC 认证证件照片要求</strong></h2><div class="ace-line ace-line old-record-id-NmwVdBuB3ocm8fxgd0luDjX2stg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K2KAdlMOyohNzNxf5oYuJVExs6b"><span style="font-size: 16px;">为确保 KYC 认证顺利通过，请您在提交证件时注意以下几点：</span></div><div class="ace-line ace-line old-record-id-XlcRdqFT0omK5GxaA5yuWWoEsFd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WGHndGLWroNtVJxd4JIuKI73sUb"><span style="font-size: 16px;"><strong>1）证件有效性：</strong>请确保您提供的是政府签发的正式证件，且证件仍在有效期内，过期证件将无法通过审核。</span></div><div class="ace-line ace-line old-record-id-EXHJdOVUHoVXQGx3shluTn1Bs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HMiYd4WdtobYlkx65XhunvS3shc"><span style="font-size: 16px;"><strong>2）照片拍摄：</strong>请使用证件原件进行拍摄，不接受复印件或扫描件。拍摄时确保光线充足，证件上的所有文字和照片清晰可辨，四个角完整可见。请注意，平台不支持使用图形编辑软件处理过的图片。</span></div><div class="ace-line ace-line old-record-id-DvN0dEU8xo0O0nxKVituF3Daseh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8Ujdk4XOoGoShxfz4yuaikksPc"><span style="font-size: 16px;"><strong>3）年龄要求：</strong>您必须已达到所在国家或地区法律规定的成年年龄，方可进行实名认证。</span></div><div class="ace-line ace-line old-record-id-EXtddXXTnoNYwaxjWP5uGHY4s4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PPfedQtznoYJ7cxRs2uuUKvJsKP"><strong>4. 温馨提示</strong></h2><div class="ace-line ace-line old-record-id-UZGXdd0daocz06xxpMtu39hjsBg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DU2Hd0BK0oXvfExF1h3uS9klsOg"><span style="font-size: 16px;">在进行 KYC 实名认证时，请仔细核对填写的姓名、证件号码等信息，确保与证件上的内容完全一致。任何信息错误都可能导致认证失败。同时，请务必使用本人的真实有效证件，提交伪造或他人证件属于违规行为。</span></div><div class="ace-line ace-line old-record-id-Q3K7dT2choZPXQxdQiEuguTZspe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Sf19draroo9U6yxBQpMuKWCfsVe"><span style="font-size: 16px;">如果您在 KYC 认证过程中遇到问题或认证未能通过，可以通过 MEXC 平台的在线客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工单</a>寻求帮助，客服团队将为您提供进一步的指导和支持。</span></div><div class="ace-line ace-line old-record-id-QiRQd9p0uonFTbxAkuQuEL2Jsoe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FEn9dCLk3obzcPxI628ualCps3f"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FqR7dbHpYo60PXxs9fNuBievsVe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-LK6JdycTwoubZRxNkYVuhRZRsOj" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-KidYdKTPYouCdfxO4dHuFrmQsLb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-B979dRfbSoIZUAxwkinuhUTcs5e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-IY4QdL7fbofsTrxzgbhuJrLLsse" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-JNr1dinyvozLZSxzefruEtaosDh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZcerdduLFoBaRFxMJEZuob5hsge"><span style="font-size: 16px;"><br></span></div></div>
如何在MEXC验证我的居住地址
<div data-page-id="SYt4dwCbAoRYSuxd8ejuW43UsOc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-WpWedfFckoRzMCxuGhluLdkOsWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址证明是 MEXC 身份认证流程的一部分。注册 MEXC 账户后，您需要上传地址证明 (POA) 文件，以完成身份认证，并确保遵守所在地区或国家的法律法规。</span></div><div class="ace-line ace-line old-record-id-R9skd6ufNowa45xLC6NuUENUsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QMKpd8ZBqoipaNxWmTquRClSslg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我们将介绍如何证明您的居住地址并成功上传地址证明文件，以便您能够顺利通过地址认证。</span></div><div class="ace-line ace-line old-record-id-HioAdA8ZUoBbaNxLRtTuOq6Ssje"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HTMMdj0Qmoyzg6xyCPBuj1ixs3e"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什么是地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-OOEPdAe5poHDSCxX5YQuDaJ6sVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N6DydbereoRlT7x9fMFuOC77sxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为了完成账户身份认证，您需要提交证明文件：地址证明 (POA)。当您提交所需文件之后，我们才能核实您的有效地址。地址证明文件用于核实您的居住地址。在账户身份认证过程中，您需要上传包含您的全名和住址信息的地址证明文件。</span></div><div class="ace-line ace-line old-record-id-BwRLdrBieop7K6xhvsmua8H3s6g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNNbd9674o8Hm5x7WQLu0FCqs0d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上传的文件必须符合特定要求，才能作为您的地址证明。该文件必须以您的名义签发，并与 MEXC 账户所有者的姓名一致。文件的签发时间应在最近 3 个月内，并包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-MkyYdFevsoXDyYx1VmMuI6YVsSf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YI6wd9xrLoVvE7xteTiuYExHszf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-JsVSd9V8AojJwCxVBKEuqA4Ds0b" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发日期</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-NsUAdyy4KoGlX0xKnCCuJngRsr3" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HQdhdBMFqoPFwDxKtYyuvZ99s0c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构相关信息（如标识、联系信息或网站）</span></div></li></ul><div class="ace-line ace-line old-record-id-LzCLdkeLuoiHtvxNSs8uvblYsXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RVMtdh1lZolI9DxzSoeuSOHlsxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-Cf2vdGluMojFlnxCRbCunHUssfV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CN4Udaaczomxjpx7HKquq4u1shb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。有效文件包括但不限于：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EBbedxEnnoExpExA7EXuopOXsSg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行对账单</span></div></li><li class="ace-line ace-line old-record-id-ITmEd5Wg9orpIvxMPrxuOPcOsBf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行信函</span></div></li><li class="ace-line ace-line old-record-id-Xr2rdoT0TouGhPxeCZZuqDjispe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押贷款/存折</span></div></li><li class="ace-line ace-line old-record-id-EmW7dPlrxo8RQYxm0rVup0OxsBd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">个人电话、家庭电话、互联网或电视账单</span></div></li><li class="ace-line ace-line old-record-id-OsRYdYdDbocT1Tx9HjbutNcTs4X" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水费、电费或煤气费账单</span></div></li><li class="ace-line ace-line old-record-id-SQ3gd7W1ao2KXYx9fcmuMLT8spf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服务提供商的账单</span></div></li><li class="ace-line ace-line old-record-id-XoHcdjDK0oslomx8uIDuuuk5sjh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府机构的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-JsnFdm6sjodZ1WxBv37ukMu4szh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">选民登记证明</span></div></li><li class="ace-line ace-line old-record-id-IQxXdPSQhorzOExIvduunoRgsMc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">纳税评估</span></div></li><li class="ace-line ace-line old-record-id-SiWBdnKPgoagjYxZcDyuzmDWs7c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">临时登记表/证明书/车辆登记证</span></div></li><li class="ace-line ace-line old-record-id-S0NudFlIno2ohexxoKfujQDgsOb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地产中介机构的租金账单</span></div></li><li class="ace-line ace-line old-record-id-J0sAdGDIAocLFMxvdbAuUQC9sQe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的确认地址/购房契约文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-UWszdacPooV6JUxQ9kPu3D6gskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YCzqdXRcAoOpTWxFJizu64Bfskc"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-R8YQdPc3UoSaQYxF3bwumFcqsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B9gcdtIUFonSfExDJzeu6Zhzsse"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址证明：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-M87bdkoi7o8L7lxTeOOuT77Uszg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收据（即使显示了配送/账单地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YVlld38zyoialRxPaf4upwIQs5f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">医疗账单</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-ZKdkdObImox3aLx6MiSussDkskh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FyMtdyKfhoBjVbxmRvtup5crsud"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上传文件时，请注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Ay7RdGggBoO1W4xfwLKuXtPusec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KmW8dRckQo5Jh6x1Y6pu6nC6s2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）确保您的文件可用作地址证明。如不确定，请查阅上述清单。</span></div><div class="ace-line ace-line old-record-id-ZolWdDwNhoE6faxOgiFujzU9sld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Ib3UdcUlYoUBrXxGhjVudTCzsCf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）确认您的文件签发日期是否超过 3 个月。MEXC仅接受在最近 3 个月内签发的地址证明。</span></div><div class="ace-line ace-line old-record-id-SZoHd4484oBij0xRgLVuFrUCsYg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VlH0dlPRRoqgXkxd2ROutNJUsfe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）该文件必须包含您的姓名、您的地址、签发日期及签发机构。</span></div><div class="ace-line ace-line old-record-id-K4kdd87F6o5SiMx3OoCuYyoesHe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Srg6d9sn8otLG4x7TynuD5RCsL9"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）该文件必须以您的名义签发。核对地址证明文件上的姓名和地址是否与您在MEXC账户注册过程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-RaH0dZnnrodnMLxHKuPuEhzmsoc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BHSodtTAWoinehxxWHyuAglYscf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）请务必使用未经编辑的原始文件，避免使用经过裁剪的文件。您可以提交纸质账单的照片或扫描版本，或电子账单的 PDF 文件。但是，扫描件或截图应避免模糊不清或反光，且不应是黑白的。您还应扫描文件的所有四个角，确保所有内容清晰可读。</span></div><div class="ace-line ace-line old-record-id-RXDXdHDK7oExQixnEFFuK0asslA"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RXsGdfLFJoSuuox2AKauQgOKsyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）确保文件格式和大小均符合要求。支持的文件格式为 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上传其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-AmRLdSBaBoDRc6xiDaDuCqXlsUD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-LUQsduKhXowDLlxt7IgufEWbsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）请注意，您的地址证明可能需要 24 小时才能审核完毕，届时您将自动收到审核结果通知，无需联系客服。</span></div><div class="ace-line ace-line old-record-id-D6qVdRUvpoCd6JxroYAuNifHsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YGJEdkdC7ouCYoxQO1cukWHbsgc"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常见问题</strong></span></h2><div class="ace-line ace-line old-record-id-GTP2d3ynQoKNhKxQ5WLu9Fvhsog"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ipx4d2Krooc5e7xB7TKukIGPsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 <strong>为什么需要进行地址认证？</strong></span></h3><div class="ace-line ace-line old-record-id-RofDdKc5ooFMz7xNu87uZ3mrsud"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MNCEdQSKCo1aeBxEKNMuwKNDsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址认证是 MEXC 身份认证流程的一部分，地址认证用于核实您的居住地址。在账户身份认证过程中，您需要提供您的全名和住址，并上传相应的证明文件。</span></div><div class="ace-line ace-line old-record-id-LbLRdwfjBoVsohxFo78uOpE2smb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HMQ8dNkbWoI9sOxXUHYu5U8Hs6b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 <strong>什么是无效或不完整的地址？</strong></span></h3><div class="ace-line ace-line old-record-id-KCJcdGpvGotqqSxlfhJuU96qsef"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IZa8ddxWEozdqHxdimAuwiDIs5d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">请务必提供完整的住址，包括单元/门牌号、街道和邮编。</span></div><div class="ace-line ace-line old-record-id-PMHgd41KEoeZa6xk1Ixu5HTTsYf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XUqpdauyqozQwZxq4EiuaeNgscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 <strong>为什么地址认证选择不到我所在的国家/地区？</strong></span></h3><div class="ace-line ace-line old-record-id-DFPndQOHVow7pAxJorcutGkuslb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GFajdW3nxoFvzSxWmyLuYdP8sJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址认证的国家，您可以在产品页面进行查看。</span></div><div class="ace-line ace-line old-record-id-RwNqd4eKxoxIVjxp2xGu2piwsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P5HQdbMDyowQVSxkJuWulUWxsXf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 <strong>地址认证有哪些要求？</strong></span></h3><div class="ace-line ace-line old-record-id-U4EmdWuScowek5xE0r3uw7aKsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FpuOdHPDSomLVqxp1b4uqvRcskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。</span></div><div class="ace-line ace-line old-record-id-U88DdXhyOoXZcUxNe14uGd7rsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IsqAdty0voKDq7xJZRRu9x2YsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 <strong>如何修改地址证明？</strong></span></h3><div class="ace-line ace-line old-record-id-GiT1dE1VkomU7Xxueggu1jOcs1e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Id4SdvP7BoCwiQxmHW9uf2Ossjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址验证信息有变，请联系客服。</span></div><div class="ace-line ace-line old-record-id-SlcfdDcxYo6WY9x3g1wupCCmsec"><br></div></div>
如何完成个人身份初级认证
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-TICtdpz3Oo1Ij0x6jswu6Hh2sVf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AWeb,-%E6%89%93%E5%BC%80%E5%B9%B6%E7%99%BB%E5%BD%95">Web 端</a></span></div></li><li class="ace-line ace-line old-record-id-CowcdmtmBoZq1mxCoXuurz94s4c"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=%E8%AF%B7%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AApp,-1%EF%BC%89%E6%89%93%E5%BC%80%E5%B9%B6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CZrBdZ9YuorQESxYcovutDLMsOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RFpkdi7m8osfwZx80NCuVcjHsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成个人初级身份认证：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CSbTdDaP6oIU8Zx8iFhuEbdbsEf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NKWidlni1otQ9Kx6g6wu3JmSs4I"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开并登录 MEXC <a href="https://www.mexc.com/zh-MY/">官网</a>，在导航栏【个人头像】中点击【身份认证】进入<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，在【初级认证】中点击【在网页认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Kfd4dZZgjoYMrBxicsouVclxsMH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WQFEdrWBYoFTT8xnvqluNi0Ps9b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715104uEX7wdp3n9XdpT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Fn8Rdf6V2ofNtex79iBuZMVIs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T5KJdNtgroXuWyx3CLSuE10wsmO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初级认证页面，请按以下步骤完成身份验证：</span></div><div class="ace-line ace-line old-record-id-WpT3d1NkJoFTgTxRdaNuhLaks6V"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZqIbd2eJFofceLx4vqSuU0qbsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>选择证件信息：</strong>根据您的身份证件选择对应的【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div><div class="ace-line ace-line old-record-id-R2BsdujOUoOOFWx5WfxuNTZysjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Oww5dAOWUoKdKixdtnjuZBrvsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上传证件照片：</strong>拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-B7f7diuv1oJEvrx6XxXuls99sng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KSKSd0viBo94RixHOfguMdzisQP"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交审核：</strong>确认信息无误后，点击【提交审核】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-SJO5dnHVmog1TyxmjDkukj52swh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Zms7dO14boKYncxb0P2uSLFDsch"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204714912gkI6m0A95xg6Ld.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-AxNDd9gYroV4Xfxcgw8uUz9Rspe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-JemndEWmEocGFSxg5vzuy5X9sxb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成个人初级身份认证：App</strong></span></h2><div class="ace-line ace-line old-record-id-Y7xSdPrriozCQuxVb62uMTgusfv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LwxwdX491oHrvmxHw3puoON1s3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）打开并登录 MEXC App，点击【个人头像】。</span></div><div class="ace-line ace-line old-record-id-LXg9dbUVtolt9LxSHjbuixtcsEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O85wdpSXMo7cGYxBSTwuguE6snf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）点击顶部昵称旁边的【去认证】按钮进入个人认证页面。</span></div><div class="ace-line ace-line old-record-id-WLGUd1ZezopwcYxavVyu3wnxsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GFkVd2WV0oqhZCxGStdudjVAsBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在个人认证页面初级认证中，点击【去认证】。</span></div><div class="ace-line ace-line old-record-id-U5jedfUBxoKBIvxNMJYuakTus9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZrkkdGwwAow4dKxrFD4uc3J0srh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）选择您要认证使用的【证件签发国家/地区】和【证件类型】后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-Iw2wdrLW0oce3XxRs4Yu46vgs9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D7ondhd5moWqQ8xKzIKu1w2Fs9c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-YiUQdcgwNoiHAIx227Tuena3s5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ITirdz2DwoRqpZxA30RuakYrsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">确认信息无误后，点击【提交】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-HDspd1ibDopXWcxJ9R5uZjCAsUv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WazGdFJTqoHKAPx6BBiufMJKsJg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715488sh6wfVci46kIsM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-FNlydMSTZogTwExQsc8uqdHvsJJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TjBgdnDiFoF5PJx4fdSuMul1sJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提示，您也可跳过初级认证直接进行高级认证。</span></div><div class="ace-line ace-line old-record-id-ClVRde0YeoyadWxVmh8uKnDCsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-WehHdWjzqoY2onxGo88uTDrJsqc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-CtQGdmas9ooUscxzc3UuUeVuswb"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-MrAsdeIMeorzPUxah1fu2pCOsGg"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 认证过程中常见问题</a></div></li></ul><div class="ace-line ace-line old-record-id-Fn1sdU9laoyS4YxyFT1uQHEisgh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
如何完成机构认证
<div><div> </div><div>打开 MEXC <a href="https://www.mexc.com/">官网</a>首页并登录，在个人头像中选择【身份认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339598OtHR0nJR8r2sDH.png" /></div><div> </div><div>点击【切换至机构认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339230VFWbd6ylovNipt.png" /></div><div> </div><div>在机构认证界面，您可以看到需要提前准备一些资料。这是为了避免您在认证过程中，由于资料不全无法顺利填写认证信息，需要中途反复多次退出的情况，建议您准备齐全资料后，再点击下方【开始认证】按钮。</div><div> </div><div>MEXC 对董事会决议文件和股权结构资料提供了相应的参考模版，您可以点击【参考模版】进行下载使用。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339742fm0MrGMq50Y2p2.png" /></div><div> </div><div>在资料填写页面，您需要填写【机构信息】、【公司注册地址】、【公司主营地址】等详细信息，填写完成后点击下方【继续】，进行机构成员信息填写。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339616prNwuqScr5uIFv.png" /></div><div> </div><div>在成员信息页面，您需要填写【公司授权人】、【对管理或指导实体负有重大责任的个人】、【最终受益人】的相关信息，填写完成后点击【继续】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201340038d2ihePB7xfHKTt.png" /></div><div> </div><div>在上传资料页面，您可以将在开始机构认证前，准备好的资料开始依次上传，资料上传完成后，查看声明并勾选下方【我完全同意这份声明】，然后点击【提交】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339766bFqxWnGy8CkXfe.png" /></div><div> </div><div>提交完成后，您将进入【入驻审核】阶段，请您耐心等待，审核通过后完成机构认证。需要注意的是，目前机构认证仅支持在网页端进行认证。</div><div> </div><div>完成机构认证后，可以提高账户的提币额度，24 小时限额可增加至 400 BTC，同时享受更多机构账户权益。</div><div> </div><h3>推荐阅读：</h3><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/17827791519718">如何完成个人身份初级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/360041069032">如何完成个人身份高级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/17827791529664">个人身份认证过程中常见问题</a></div></li></ul><div> </div></div>
如何完成个人身份高级认证
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JmREd4n5SoPVZRxrHsaue6RLs3b"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E9%AB%98%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AWeb,-%E6%89%93%E5%BC%80%E5%B9%B6%E7%99%BB%E5%BD%95">Web 端</a></span></div></li><li class="ace-line ace-line old-record-id-Cs2ado5E9omtw0xf9IFuc0zasSd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032#:~:text=%E6%82%A8%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E9%AB%98%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AApp,-1%EF%BC%89%E6%89%93%E5%BC%80%E5%B9%B6">App 端</a></span></div></li></ul><h2 class="heading-2 ace-line old-record-id-Z5NXdDgGVof3NXxJpqTuQ9exs6b">
<span style="font-family:'arial' , 'helvetica' , sans-serif"><strong><br />1. 如何完成个人高级身份认证：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CfkcddimWo44o7xhpVMuv5mSskc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-I3LRdCbW4ooo8PxNciduZTtnswg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开并登录 MEXC <a href="https://www.mexc.com/zh-MY/">官网</a>，在导航栏【个人头像】中点击【身份认证】进入<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，在【高级认证】中点击【在网页认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Wh75dXPk4o6IBLxEnz3uOMGzsLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-D5v5dKUSvojD1NxUu7futsPysgf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827211954946pqJuprnmHtUuq0.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-YGo6dAgQXo6OJ5xtzTeud1V6sLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AyOidNgtuoSmqDxm1JNuawO3shg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高级认证页面，您需要完成<strong>身份证明文件</strong>提交和<strong>人脸自拍</strong>识别验证两个步骤。</span></div><div class="ace-line ace-line old-record-id-WeVodnWyto3CdcxO9OZu359Msfc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IKqOdrlcSooxdLxSL6vunZkjsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">为确保认证顺利进行，建议您提前准备好有效身份证件，选择光线充足的环境，然后点击【开始认证】进入验证流程。</span></div><div class="ace-line ace-line old-record-id-VQgDdHXUhoOLrpxbvhzukVKasEj"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-IGzcdIgSso5gDBxl5Tzu1KXXs9g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827211954850fb9vNEwGyasnua.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Lhq3d7PYao9fyoxafj3uv36isNf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UoYLdgIjGoZx8AxVSUDuiNzfsTd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在高级认证页面，请按以下步骤完成身份验证：</span></div><div class="ace-line ace-line old-record-id-ZgcMdpYwCocqI9xT9JAuSJvfsez"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QxAUdIMgfosIFhxGX03u95Z8s4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>选择证件信息：</strong>根据您的身份证件选择对应的【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div><div class="ace-line ace-line old-record-id-ISIhddm6ioP9dQxIgM1u1OhKsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SGaOdAyipo2FuaxGJOKuyTCIsjc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上传证件照片：</strong>拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-FdR2dZfhZo2a5bxgIkAuMaNRs7g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UOGpdIOkBoTTOcxnjTDu5L1MsRc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">确认信息无误后，点击【继续】进入人脸自拍识别验证。</span></div><div class="ace-line ace-line old-record-id-AcIcdAymrozw9kxT9gBubzMCs0d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RX10dt3EHo6ZsaxVMGmuZgrss6f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提示：高级认证的证件信息选择将根据您的初级认证状态而有所不同。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Ck5XdlG9coaqOnxssUxubhcysEI"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初级认证，需要重新选择【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div></li><li class="ace-line ace-line old-record-id-HDJddLt6HoulSRxuWzqutrScsTe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初级认证，系统将自动沿用之前的初级认证信息，您只需选择【证件类型】即可。</span></div></li></ul><div class="ace-line ace-line old-record-id-OAA3dIaTjoZrtGxj7nOuzowOspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SalldkBZZoubNTxQMnVuCHVYsTh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272119559109bkybTn9aG8WXG.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-CiXcdmp8Nogvp6xLbUluwLIqs8g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QH6odRtx6o4e2wxRFJquUpz2sAE"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">勾选隐私声明后，点击【继续】。</span></div><div class="ace-line ace-line old-record-id-ItRwdU0GKoCJqfxDuNsu4SHwsTq"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-V4THdhJC0ovBupxQbzVuA5YjsOc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827211954357YF0Ymdj8gclKo3.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Mz1DdcuukoMVWtxE9sluuzyvs8e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Sceod4JRroGX0xxfLiuu9wMXs7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请允许应用访问您的摄像头权限以进行人脸识别验证，授权完成后点击【继续】进入下一步。</span></div><div class="ace-line ace-line old-record-id-LEOhda4Q1os0kExRsCouRmFvsXf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-VDSCdFZ8qo42naxz1TGuJ4odsOb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827211954414RWKggVckLtKq8l.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-P7wudsyZYoKtlPxg1uEucjFisGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Jza2dHygxoPnlbx2AfbuEJHesOe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用设备摄像头按照页面操作指示完成人脸识别验证，完成高级认证操作。</span></div><div class="ace-line ace-line old-record-id-PjQtd7hVOoBN7nxVsyJufellssf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ERAfdHtEVoDKFxxAc3Zusd86sEe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在进行人脸识别拍摄过程中，请您选择光线良好的地方，保持画面清晰可见，否则可能会认证失败。</span></div><div class="ace-line ace-line old-record-id-X1GSdpRu3oYJAbxFq3guSXBHsEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GMNxdg9xJoK2JhxNzZvuxNYHs6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高级认证将在 24 小时内完成审核并返回认证结果，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-QjF1dVrA5ogh8xxw4ZbuUAAisDd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-MfGZd6dF9o8b2PxFp5huFzm7sSc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025082721195540075douC0OjVKYZJ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-H366dK8ROoshHBxDggiudduGszg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Ln5zdR8Hhoh4lhxQLBXunAlIszh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成个人高级身份认证：App</strong></span></h2><div class="ace-line ace-line old-record-id-GhXhdpVf7oRHtRxSItbucUjIsrc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QoBJd15HJo6HXgxW8aIuc4LlsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）打开并登录 MEXC App，点击【个人头像】。</span></div><div class="ace-line ace-line old-record-id-W1SxdPULXoA0xuxWAfIucsXAsjh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-X6BUdb0nIoHhR6xHjznuqZLTs2c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）点击顶部昵称旁边的【去认证】按钮进入个人认证页面。</span></div><div class="ace-line ace-line old-record-id-S5xjd5gepo7isfxsXjSugcaZsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GqYrdfhdbo3KDmx8KaLudHUzsbO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在个人认证页面高级认证中，点击【去认证】。</span></div><div class="ace-line ace-line old-record-id-UsHkd1TEeoQPCgxe0BvuDFf5s8c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XzStdabcoo6OqSxDrzTukqulscO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）高级认证需要完成<strong>身份证明文件</strong>提交和<strong>人脸自拍</strong>识别验证两个步骤。</span></div><div class="ace-line ace-line old-record-id-EG4TdVLeKoPxJTxoZ3UuUkybsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WT69dcXaloUHuwx3Q6cuHsx8sRg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">为确保认证顺利进行，建议您提前准备好有效身份证件，选择光线充足的环境，然后点击【开始认证】进入验证流程。</span></div><div class="ace-line ace-line old-record-id-VOYjdOge4o1AjAx5136uC3Jbskd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QxXkdkllmoBdmcxwL7AurAQzscb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）选择您要认证使用的【证件签发国家/地区】和【证件类型】后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-AJQNdtrrLotxs3xSIVhuYM5isFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-L8lDdsVtKoTsjrxQgBruZJQBsPf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-MJXudKOGhozqsfxmuGWuT31vsOf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MLwJdu6UOojFoLxdsbXuUPCEsld"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">确认信息无误后，点击【继续】进入人脸自拍识别验证。</span></div><div class="ace-line ace-line old-record-id-Rm2FdL6HHobiJ7xU8xSuonLJsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BnKjdk2mfoEBzVxHR1auTSuNsKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提示：高级认证的证件信息选择将根据您的初级认证状态而有所不同。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-XD2CdZazNo3FZNxPkuvu8I9rsyB"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您未完成初级认证，需要重新选择【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div></li><li class="ace-line ace-line old-record-id-EnzEdKhfpoQ8KfxYCOhuvEBpsgb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已完成初级认证，系统将自动沿用之前的初级认证信息，您只需选择【证件类型】即可。</span></div></li></ul><div class="ace-line ace-line old-record-id-O29hdFhOsooVEbxoV9MuoMNfsMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-DaRMdq9fuozxRLxWkNxuaXRUsNg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508272119556612ABk7ApbI3Et1g.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Mgild1XSGoeqkgxVI3futFKcsMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C1pVdHRx7oZVg0xrhRru9CVMsLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7）选择您的所在地。</span></div><div class="ace-line ace-line old-record-id-Vct8dOnfNofhC8x3cINuvbcFsmd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OIsedOkxFoDZ0KxS32pu4LQvsBd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8）身份认证完成后，点击【继续】进行人脸自拍认证。</span></div><div class="ace-line ace-line old-record-id-T8p9daJunoJUG8xlcY0utRjzssd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IDxGdzezZopjefx5wRBuQgNqsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9）使用设备摄像头按照页面操作指示完成人脸识别验证，完成高级认证操作。</span></div><div class="ace-line ace-line old-record-id-GwsgdALElogqtuxgGmvusCAQslh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FedLdYyFnoP4eWxCrMiud8MNsdM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在进行人脸识别拍摄过程中，请您选择光线良好的地方，保持画面清晰可见，否则可能会认证失败。</span></div><div class="ace-line ace-line old-record-id-YTqpdfPy5oYrHixG1hguxxWrsZd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-J0vTd0lACoZLKFxbxHzu4Qa1szf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高级认证将在 24 小时内完成审核并返回认证结果，请您耐心等待。</span></div><div class="ace-line ace-line old-record-id-XuRGdmvoCoulNfxdk1iuBMMUsKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-G0LqdsrZIoWsp7xHGJ5ukEhMsDb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827211957417FAcQDAVRK9129f.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-LQzedvsUxorcjYxLOe9uHxr6sCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-HXHSd72DBomhVAxmiAuuCRR4s9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-DsajdfihRofFmBxyexmuDjhSsMe"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-IYQjdaYTroueGHxFXryuX91Us1G"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 认证过程中常见问题</a></div></li></ul></div>