邮件白名单添加教程
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. 设置 Outlook 白名单</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">登陆 Outlook 邮箱。网址<strong style="font-weight:bolder">：</strong></span><a href="https://outlook.office365.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">https://outlook.office365.com</strong></span></a></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202509181259543829LgiNwC6LNqpko.png" width="1280" height="688"></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">根据流程提示添加 MEXC 邮箱为白名单：</strong></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">流程：【设定➡️检视所有outlook设定➡️邮件➡️垃圾邮件➡️安全的寄件者与网域】</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">domain（域名白名单）:</strong></span></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a href="http://mexc.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.com</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/mexc.link"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.link</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.cg/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.cg</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.ci/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.ci</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.sg/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.sg</span></a></div></li></ul><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">email address（邮箱白名单）:</strong></span></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li></ul><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注：设置白名单成功后，由于部分邮箱服务商需要一定生效时间，建议十分钟后再尝试获取邮箱验证码。</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250918125954531qkbZPaxwGyHSbn.png" width="1280" height="529"></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. 设置Gmail邮箱</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">登陆 Gmail 邮箱。网址<strong style="font-weight:bolder">：</strong></span><a href="https://accounts.google.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">https://accounts.google.com/</strong></span></a></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250918125954891bsUOVWJBY8o3TD.png" width="2226" height="966"></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">根据流程提示检查 Gmail 邮箱是否设定拦截：</strong></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">流程：【设定➡️查看所有设定➡️筛选器和封锁的地址】查看是否屏蔽MEXC邮件，如有设置屏蔽MEXC域名或邮箱，请将MEXC域名进行删除</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">domain（域名白名单）:</strong></span></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a href="http://mexc.com/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.com</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/mexc.link"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.link</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.cg/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.cg</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.ci/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.ci</span></a></div></li><li style="text-align:left"><div><a href="http://mexc.sg/"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">mexc.sg</span></a></div></li></ul><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">email address（邮箱白名单）:</strong></span></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="https://www.mexc.com/zh-TW/announcements/article/[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li><li style="text-align:left"><div><a href="mailto:[email protected]"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">[email protected]</span></a></div></li></ul><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注：设置白名单成功后，由于部分邮箱服务商需要一定生效时间，建议十分钟后再尝试获取邮箱验证码。</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250918125955179iOu99WNMCYvrjs.png" width="1280" height="668"></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">添加中“选中永不移至垃圾邮件”的复选框，然后点击【建立筛选器】。</strong></span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250918125954530hA6j0WDMMSXWVR.png" width="1280" height="835"></span></div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250918125955127Ji682bFrhsqH5h.png" width="1280" height="640"></span></div><div> </div></div>
短信验证码无法接收的常见原因
<div><div class="ace-line ace-line old-record-id-XoexdXtf7o9Bvxxu5ZGuiObqsAm"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">手机无法接收短信验证码，可能是由于以下原因导致，请您根据相应操作提示再次尝试获取验证码。</span></div><div class="ace-line ace-line old-record-id-XWh1d0XKoowUoTxsRTEujM3wswA"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RVCqdkOpsoZVjWxKSxKukRvjsJh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">原因一：非本平台支持的国家或地区，暂时无法提供手机号码的短信服务。</strong></div><div class="ace-line ace-line old-record-id-G6g9d07wNoxNZ4xuu6zuDXGMsOh"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SH38dha80oFt4AxvSuzuXotKsQc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">原因二：手机安全软件拦截（适用于已安装安全软件的智能手机用户）。</strong></div><div class="ace-line ace-line old-record-id-ERbXd24kcoqq52xbz8gupX7gsRg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方式：请打开手机安全软件，暂时关闭拦截功能后再次尝试获取验证码。</span></div><div class="ace-line ace-line old-record-id-MuvrdfhFBo7yC9xUvYYu5FbTsnh"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NTkZdlO7ion0eLxPlgiuPEYusSe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">原因三：短信网关拥堵或出现异常。</strong></div><div class="ace-line ace-line old-record-id-MRzZdPfmPodkCHxlUPmuVxoEsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方式：短信网关拥堵或出现异常时会导致已发送的短信出现延迟或丢失的情况，建议联系手机运营商核实或稍后再次尝试获取。</span></div><div class="ace-line ace-line old-record-id-FGvhdklDAoNADmxx29AuYfoYshb"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IRyddQQIqoCQoMxqLEIuwDzNs4f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">原因四：发送短信验证码频率过快导致。</strong></div><div class="ace-line ace-line old-record-id-OUzUdscAKoJyFUxNkmUusnHdsSb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方式：由于您短时间内多次点击获取验证码，导致频率过快无法收到验证码。请您等待至少 15 分钟后再试。建议仅点击一次获取按钮，避免频繁操作。</span></div><div class="ace-line ace-line old-record-id-T6tzdMhT8ok0LRxpCwjuRMz0s9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D3zjd2s6ko8IF5xmlE0u3U4csYc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">原因五：当前所处环境信号较差或无信号。</strong></div><div class="ace-line ace-line old-record-id-BH0udsw7HoLZjUxdvawu9HXHsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方式：短信接收不到或延迟，可能是由于当前手机信号较弱或无信号导致的。建议您前往信号较好的位置后，重新尝试获取验证码。</span></div><div class="ace-line ace-line old-record-id-WijqdYKaboZWM3xzCaNuwKCysmf"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TEUHdgjM5oY3rExkoJJufHYhsnc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">其他问题：<strong>手机欠费、手机储存已满、短信在垃圾箱等情况都有可能导致您无法收到短信验证码。</strong></span></div><div class="ace-line ace-line old-record-id-Ip0XdYrLZooOoIxOcobu2dgQsfy"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方式：请您通过充值话费、清理手机内存、查看短信垃圾箱等方式解决后，再次尝试接收验证码。</span></div><div class="ace-line ace-line old-record-id-OG73dB24doVijOxGVbnuMAfCsSe"> <span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T30QdGHbyoRcX1xMya9uFaEysje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注：</span></div><div class="ace-line ace-line old-record-id-HM69dg9Lho7TQtxHm59unsUesog"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您尝试以上方法还是无法接收短信，可能是您将短信接口拉入黑名单，您可以联系在线客服解决。</span></div></div>