# Deposits & Withdrawals
As requested by the Dogelink (DOGEBSC) project team, MEXC will temporarily suspend deposits, withdrawals, and trading of DOGEBSC with the following arrangements:Deposits & Withdrawals: Aug 5, 2025, 06:00 (UTC). Trading: Aug 6, 2025, 06:00 (UTC). We apologize for any inconvenience this may cause. Thank you for your support!
Due to Aptos (APT) network maintenance, MEXC has temporarily suspended deposits and withdrawals on the Aptos network.Please Note:Deposit and withdrawal services are expected to resume on August 4. Please refer to the deposit/withdrawal page for further updates.We apologize for any inconvenience this may cause. Thank you for your support!
We're excited to introduce our limited-time PIX Deposit Cashback Event—offering real cashback rewards for both new and existing users, along with referral rewards! It's the perfect chance to boost your crypto journey with extra rewards just for depositing and inviting friends.Event PeriodJul 28, 2025, 00:00 (UTC) – Aug 11, 2025, 23:59 (UTC)How to JoinStep 1: Register for the eventStep 2: Make a qualifying BRL deposit via PIXStep 3: Invite friends to maximize your rewardsStep 4: Earn cashback and referral rewards in USDT!What's In It For You?New User Cashback: Up to 20 USDTNew users who make their first-ever deposit on MEXC via PIX, with a minimum of 100 USDT in BRL, will receive 10% cashback, capped at 20 USDT.Note: Each eligible user may receive this cashback only once.Loyal User Cashback: Up to 30 USDTUsers who have previously used PIX can also receive 5% cashback (capped at 30 USDT) by depositing via PIX and accumulating at least 300 USDT in BRL during the event.In other words, if you are new to PIX deposits, you can earn up to 50 USDT in total cashback from this event!Referral Reward: 10 USDT for Every RefereeInvite friends to sign up on MEXC, register for the event, and complete their first PIX deposit to become qualified referees. You will earn 10 USDT for each qualified referee, and they will also receive 10% cashback as new users!Don't miss this chance to earn extra rewards—join the event today!Terms & Conditions • Users must click the Register Now button on the event page to be eligible for the event.• Participants must complete KYC verification before the event ends to qualify for rewards.• Sub-accounts are not eligible to participate in this event.• New users refer to users who have not made any deposits on MEXC prior to the event.• Only BRL deposits made via PIX are eligible for the event.• After completing their first qualifying PIX deposit for the New User Cashback during the event, users will automatically become eligible for the Loyal User Cashback. Subsequent deposits will count toward the 300 USDT accumulation required to receive the 5% cashback. Each new user may receive a maximum of 50 USDT in cashback under this event, excluding referral rewards.• Rewards will be airdropped to users' Spot wallets within 7 business days after the event ends. • All participating users must strictly abide by the MEXC Terms of Service. MEXC reserves the right to disqualify any participants who engage in dishonest or abusive activities during the event, including bulk-account registrations to farm additional bonuses and any other activities in connection with unlawful, fraudulent, or harmful purposes. Suspected accounts will be investigated. If violations are confirmed, the account will be restricted and all rewards forfeited.• In the event of any inconsistency or discrepancy between the translated version and the original English version, the English version shall prevail.• MEXC reserves the right to modify the terms of this event without prior notice.• MEXC reserves the right of final interpretation for this event. If you have any questions, please contact the Customer Service team.• By participating in this event, users confirm that they have read and agreed to these Terms and Conditions.
As requested by the NEXADE (NEXD) project team, MEXC has temporarily suspended deposits, withdrawals, and trading of NEXD. For more information, please refer to the official announcement by the project team. We apologize for any inconvenience this may cause. Thank you for your support!
1. Check Whether the Deposit Channel is OpenIf the deposit channel is currently closed or under maintenance, your deposit may not be credited temporarily. Please wait patiently. Once the channel is reopened, your deposit status can be confirmed.For more details on deposit/withdrawal suspensions, refer to: What to Do When Deposits/Withdrawals Are Paused Due to Wallet Maintenance.2. Check the Blockchain Network StatusIf the blockchain network status shows Deposit unsuccessful, you will need to contact the sending platform to confirm the issue. If the blockchain network status shows Deposit successful, please check whether the required number of confirmations for pre-crediting or full crediting has been met.How to check: Go to Wallets → Funding History → Deposit, locate the specific deposit record, and click the TxID hyperlink to view the transaction details on the blockchain explorer.View the blockchain network status in the blockchain explorer.3. Check the Number of Blockchain ConfirmationsFor a deposit to be successfully credited to your MEXC account, each crypto requires a specific number of blockchain confirmations. If your deposit has not arrived due to insufficient confirmations, please follow these steps:If the required number of confirmations has not yet been reached, please wait patiently for on-chain confirmation to complete.If the required confirmations have been met, but the funds are still not credited, check whether the transaction appears in your deposit history.Note: The minimum number of confirmations varies by crypto. If your transaction hasn't reached the required confirmation count, please continue to wait.If you would like to learn more about blockchain confirmation requirements, please refer to How to Check the Number of Block Confirmations on MEXC.4. Check for Deposit Records in Your AccountVerify whether the deposit record appears in your account. For more information about deposit statuses, you can refer to Common Deposit Statuses and How to Resolve Them.If there is no related deposit record in your account, you may proceed to submit an Uncredited Deposit Return Application.5. Other Common Solutions for Uncredited Deposits5.1 Depositing an Unsupported Crypto on MEXCIf the contract address of the crypto you deposited does not match the contract address of a crypto supported by MEXC, your deposit will not be credited successfully.5.2 Wrong Deposit NetworkDepositing via the wrong network: This occurs when you select the incorrect network for the token transfer. For example, if you're depositing MX, and you copy an MX (ETH network) deposit address from the MEXC deposit page but mistakenly use the BEP-20 network on the withdrawal platform to send funds to that ETH address, the deposit will not be credited successfully.In this case, please submit an Uncredited Deposit Return Application as soon as possible. MEXC will do its best to assist you in resolving the issue. To check which networks are supported for a token, go to the withdrawal page on the sending platform and click Network to view the options.5.3 Depositing via an Unsupported NetworkIf you select a network not supported by MEXC when depositing a token, the deposit will not be credited. For example, when depositing MX, MEXC only supports deposits via the ETH, BSC, and MORPH networks. If you use a network outside of this supported list on the withdrawal platform, your deposit will not be successfully credited.5.4 Missing or Incorrect Memo/Tag Code Causing Deposit FailureSome tokens require a Memo, Tag, or unique identifier for successful deposits, such as XRP, TON, ATOM, etc. If your deposit has not been credited due to a missing or incorrect Memo/Tag, please submit an Uncredited Deposit Return Application.The review process typically takes 1-2 business days, and you will be notified of the result via email or in-site message once it is completed. For instructions on how to fill out the form, please refer to the How to Fill Out the Uncredited Deposit Return Application guide.To learn more about Memo/Tag requirements, refer to What are Memos/Tags?5.5 Deposit Made via Unsupported Smart ContractFor certain tokens, MEXC does not currently support deposits made through smart contract transfers. In such cases, the transaction will not be automatically credited to your MEXC account and requires manual processing.Please submit an Uncredited Deposit Return Application. The review process typically takes 1-2 business days, and you will be notified of the result via email or website notification once it is completed.5.6 Deposited Token Has Been Delisted from the MEXC PlatformIf you deposited a token that has already been delisted from MEXC and the funds were not credited, please contact Customer Service for assistance.In the event of a deposit not being credited, you can also submit an Uncredited Deposit Return Application. After submission, MEXC will typically notify you of the review result within 1-2 business days via email or website notification.