<div><div style="text-align:left"><div><div><br /></div><div><ol style="list-style-type:decimal" start="1"><li><div><strong style="font-weight:bolder">Introduction</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>By accessing or using VistaMX Markets Limited<span style="color:rgb( 216 , 57 , 49 )">'</span>s (hereinafter also referred to as "we", "us" and "our" or the "Company") Services and/or Products, you agree to the policies and practices contained in this Privacy Policy (the "Privacy Policy") and represent and warrant that you have obtained valid consent and authorization from Relevant Persons (as defined below) to consent to and authorize us to collect, use, disclose and/or process your personal data in accordance with this Privacy Policy. This Privacy Policy explains how we collect, use and disclose your personal data when you access or use our Services/Products. You agree that the Company may update this Privacy Policy at any time by posting an amended version on our website and related application program interfaces or mobile applications or by sending you the latest version of the Privacy Policy by email. Your use or continued use of any of our Services/Products after the revision of this Privacy Policy shall be deemed as your acceptance of and agreement to such revision.</div><div><div><br /></div><ol style="list-style-type:decimal" start="2"><li><div><strong style="font-weight:bolder">What Personal Data We Collect</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>When you use our Services/Products or with your consent, we may from time to time collect, process and store certain personally identifiable information ("Personal Data") that can be used to contact or identify you and your beneficial owners, directors, officers, authorized signatories, employees, representatives, guarantors/security providers and other natural persons related to you. Such Personal Data may include contact information, information and data generated in the course of your normal interactions with us, information and data we collect when you or Relevant Persons participate in activities organized by us, and cookie information or information generated from the use of information technology applications. During the client onboarding process, the Personal Data you may provide to us may also include but is not limited to:</div><div><ul style="list-style-type:disc" start="1"><li><div>Legal name</div></li><li><div>Type of identification document (e.g., passport)</div></li><li><div>Identification document number (e.g., passport number)</div></li><li><div>Gender</div></li><li><div>Date of birth</div></li><li><div>Place of birth</div></li><li><div>Nationality</div></li><li><div>Residential address</div></li><li><div>Country/region of residence</div></li><li><div>Total net wealth</div></li><li><div>Purpose of opening an account</div></li><li><div>Initial and ongoing sources of wealth or income</div></li><li><div>Nature and details of business/occupation/employment</div></li><li><div>Expected level of activity</div></li><li><div>Source of funds/digital assets used for trading</div></li><li><div>Contact phone number</div></li><li><div>Email address</div></li><li><div>Bank account information</div></li><li><div>Customer services data</div></li><li><div>IP address</div></li><li><div>Other personal data or documents for providing services for you</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="3"><li><div><strong style="font-weight:bolder">How We Use Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>We may use the Personal Data we collect for the following purposes:</div><div><ul style="list-style-type:disc" start="1"><li><div>To contact you regarding your account, including marketing;</div></li><li><div>To facilitate your use of the Services;</div></li><li><div>To verify your identity in accordance with legal obligations;</div></li><li><div>To facilitate payments to and from your account;</div></li><li><div>To facilitate the relevant activity and associated rewards;</div></li><li><div>To facilitate ad attribution as part of our marketing campaigns;</div></li><li><div>To facilitate analytics and develop, monitor and improve our products and services;</div></li><li><div>To determine your approximate location<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To monitor the integrity of the Services to ensure the provision of the Services is secure and lawful<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To ensure the integrity and consistent operation of the Services;</div></li><li><div>To protect our Services against cyberattacks, criminal activity, identity theft, or investigation of suspicious activity;</div></li><li><div>To comply with our legal obligations, including as part of conducting routine audits of our Services;</div></li><li><div>To enforce our terms and policies;</div></li><li><div>To protect our users and clients;</div></li><li><div>To determine the effectiveness of features and campaigns;</div></li><li><div>To facilitate your trades and provide you with a historical log of such actions<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To respond to your support request<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>For security and verification purposes.</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="4"><li><div><strong style="font-weight:bolder">Who We Share Your Personal Data With</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>We may disclose your Personal Data to the following persons:</div><div><ul style="list-style-type:disc" start="1"><li><div>Our third-party service providers (including any "Know Your Customer" or other analytics service providers, and service providers providing website hosting, data analysis, information technology, mailing, communications, human resources, data processing, payment, credit reference or other services);</div></li><li><div>Any individual or entity within the Company and its affiliates who owes a duty of confidentiality to the disclosing entity;</div></li><li><div>Any person to whom we are obligated or otherwise required to disclose pursuant to legal process or pursuant to any domestic or foreign legal, tax and/or regulatory obligations or requirements;</div></li><li><div>Any actual or proposed assignee or business transferee of the Company and/or its affiliates.</div></li></ul></div></div></div><div style="text-align:left">We may also disclose aggregated or anonymized Personal Data to the above persons to help them manage, operate, deliver and improve our Services/Products.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="5"><li><div><strong style="font-weight:bolder">How We Transfer Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left">Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Please note that we may transfer data, including Personal Data, to a location outside your jurisdiction for processing. Your consent to this Privacy Policy and submission of such information constitutes your consent to such transfer.</div><div style="text-align:left">We will take reasonable steps to ensure that your Personal Data is treated securely in accordance with this Agreement and that your Personal Data will not be transferred to an organization or country that has not established adequate controls, including security measures for your Personal Data and other personal information.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="6"><li><div><strong style="font-weight:bolder">How We Store Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left">The Personal Data we collect from you may be transferred to and stored at a destination in Singapore or outside of your state, province, country or other jurisdiction. By submitting your Personal Data, you consent to such transfer, storage or processing. Information you provide to us may also be stored on our and/or third-party cloud servers.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="7"><li><div><strong style="font-weight:bolder">How Long Do We Retain Your Data</strong></div></li></ol></div></div></div><div style="text-align:left">We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. By accessing/using our Services/Products, you consent to our retention of your Personal Data.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="8"><li><div><strong style="font-weight:bolder">Legal Basis for Processing Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>If you are a resident of the European Economic Area ("EEA"), the legal basis for our collection and use of the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data for the following reasons:</div><div><ul style="list-style-type:disc" start="1"><li><div>We need to use your Personal Data to enter into a contract with you or to perform our obligations under a contract;</div></li><li><div>You have consented to our processing of your Personal Data;</div></li><li><div>Processing your Personal Data is in our legitimate interests or is necessary to perform our legal obligations;</div></li><li><div>To comply with applicable laws and regulations<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>If you are an EEA resident, you have certain data protection rights. We strive to take reasonable steps to enable you to correct, amend or delete your Personal Data or restrict the use of your Personal Data. Please see Section 15 below (Contacting Us About Privacy Questions or Concerns).</div></li></ul></div></div></div><div style="text-align:left"><div><div>In certain circumstances, you have the following data protection rights:</div><div><ul style="list-style-type:disc" start="1"><li><div>You have the right to access, update or delete the information we hold about you.</div></li><li><div>Right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.</div></li><li><div>Right to object. You have the right to object to our processing of your Personal Data.</div></li><li><div>Right of restriction. You have the right to request that we restrict the processing of your Personal Data.</div></li><li><div>Right to data portability. You have the right to obtain a copy of the information we hold about you.</div></li><li><div>Right to withdraw consent. Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time.</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="9"><li><div><strong style="font-weight:bolder">Marketing Communications</strong></div></li></ol></div></div></div><div style="text-align:left">We may send company news, promotional advertisements and information related to our products and services. We may also share your Personal Data with our affiliates so that they can send marketing communications. By using our Services/Products, you accept this Privacy Policy and agree to receive such marketing communications, unless you choose not to receive such marketing communications during the client onboarding process.</div><div style="text-align:left">If you have previously chosen to receive such communications but have changed your mind and no longer wish to receive them, please email us to opt-out.</div><div style="text-align:left">To ensure the quality of our Services/Products, you understand that you will not be able to opt out of receiving communications related to Services/Products, such as revisions to terms and conditions, updates and operational notices.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="10"><li><div><strong style="font-weight:bolder">Cookie Usage</strong></div></li></ol></div></div></div><div style="text-align:left">When you visit our Site, we may, in accordance with industry practice, place a small amount of data in your browser (a "Cookie"). Such information may be placed on your computer or other device used to access our Site. Such information helps us identify your customer identity, collect information about your use of our Services/Products, better personalize our services and improve your experience. We may also use the information we collect to ensure compliance with our compliance program and to ensure that your account security is not compromised by detecting unusual or suspicious account activity.</div><div style="text-align:left">Most browsers are set to automatically accept Cookies. When you complete a session, some Cookies expire, while others remain on your computer or other device until deleted or expired. You may choose to refuse our Cookies, but this may affect the functionality of our Services/Products or your user experience.</div><div style="text-align:left">Some browsers have a do-not-track feature that allows you to tell websites that you do not want your online activities to be tracked. At the moment, we do not respond to browser do-not-track signals.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="11"><li><div><strong style="font-weight:bolder">Links to Other Sites</strong></div></li></ol></div></div></div><div style="text-align:left">Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each website you visit. You understand that we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="12"><li><div><strong style="font-weight:bolder">Minor Policy</strong></div></li></ol></div></div></div><div style="text-align:left">We do not provide Services/Products to minors under the age of 18. We do not knowingly or intentionally collect personally identifiable information from minors under the age of 18. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us and we will take appropriate action.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="13"><li><div><strong style="font-weight:bolder">Contac Us</strong></div></li></ol></div></div></div><div style="text-align:left">If you have any questions about this Privacy Policy or the use of your Personal Data, please send an email to [email protected]</div><div style="text-align:left">To respond to data access, modification, deletion or data portability requests, we will verify the identity of the requester to ensure that they are legally entitled to make such requests. While we respond to such requests free of charge, in some cases (especially when you make multiple requests or when the content of your request is onerous or complex), we reserve the right to charge you a reasonable fee.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="14"><li><div><strong style="font-weight:bolder">Language</strong></div></li></ol></div></div></div><div style="text-align:left">Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.</div></div>
<div style="font-size:13px"><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">To provide you with a better trading experience, MEXC has completed an upgrade to the pre-market order matching rules. The updated rules are now live.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What's New</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Order matching now follows price priority</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trades may </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">settle</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> at a better price than the order price</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Previously, orders were matched only when both price and quantity were exactly the same. Now, orders are matched based on price priority. If a counterparty has an order at a better price, the trade will be </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">settled</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> at that better price. As a result, the </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">fill</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> price may differ from the order price.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Please note that this update applies only to new pre-market products. Historical undelivered products continue to follow the previous matching rules.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What This Means for Buyers</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• When placing an order, collateral and trading fees</span><span style="color:rgb( 245 , 74 , 69 );font-size:13px"> (if applicable) </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">are frozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Once the order is matched, the buyer only needs to wait for the settlement time</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement is successful</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer receives the corresponding amount of tokens</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Collateral and trading fees are deducted at settlement</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement fails</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer's collateral is unfrozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer receives the seller's collateral as compensation (calculated as seller's order price × quantity × collateral rate)</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are deducted</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Important Note: In cases where the buyer is the maker and the execution price is better than the buyer's listed price, the seller's collateral is still calculated based on the seller's order price. As a result, the buyer's compensation may be lower than the buyer's own collateral.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What This Means for Sellers</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• When placing an order, collateral and trading fees</span><span style="color:rgb( 245 , 74 , 69 );font-size:13px"> (if applicable) </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">are frozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• During the settlement period, sellers must ensure their Spot account holds sufficient tokens to fulfill the delivery obligation</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement is successful</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Tokens are transferred to the buyer</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The seller receives payment in their Spot account</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Collateral is unfrozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are deducted</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement fails</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The seller's collateral is fully forfeited</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">No additional fee is currently charged by MEXC during the forfeiture process </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">and the full amount of the seller's collateral is provided to the buyer as compensation</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are still charged (MEXC will only refund trading fees if the order is not matched or if the project listing is canceled)</span></div><div><br /></div><div><span style="color:rgb( 245 , 74 , 69 );font-size:13px"><strong style="font-weight:bolder">Additional Notes on Pre-Market Trading Fees</strong></span></div><div><span style="color:rgb( 245 , 74 , 69 );font-size:13px">• Currently, MEXC does not charge pre-market trading fees. The fee handling rules described above outline the standard settlement logic.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Users participating in pre-market trading are advised to review these changes carefully before placing orders.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">We thank you for your understanding and continued support. If you have any questions, please contact our 24/7 Customer Service team.</span></div></div>
<div><h2><strong style="font-weight:bolder">1. Web</strong></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the </span></span><a target="_blank" href="https://www.mexc.com/" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC official website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and log in to your account. From the <strong style="font-weight:bolder">profile icon</strong>, select <strong style="font-weight:bolder">Referral</strong>. On the </span></span><a target="_blank" href="https://www.mexc.com/invite" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">referral page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, click <strong style="font-weight:bolder">Invite Friends</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051634510036BOOKgj85w3Gc6.png" width="1280" height="569" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can choose to copy your <strong style="font-weight:bolder">Referral Code</strong>. When new users sign up, they can enter your referral code to complete sign-up with your invitation.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Alternatively, you can copy your <strong style="font-weight:bolder">Referral Link</strong>. When new users open this link in their browser to sign up, your referral code will be automatically applied.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163458610412BmInuAlUrqT.png" width="1280" height="587" /></figure><div><br /></div><h2><strong style="font-weight:bolder">2. App</strong></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) In the MEXC mobile app, tap your <strong style="font-weight:bolder">profile icon</strong></span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select <strong style="font-weight:bolder">Referral</strong> to open the referral page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Tap <strong style="font-weight:bolder">Invite Friends</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Choose to copy either your <strong style="font-weight:bolder">Referral Code</strong> or <strong style="font-weight:bolder">Referral Link</strong> and send it directly to the new users you are inviting. You may also select a shareable template and send it to friends instantly.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051635071973x4twAoSvJQFPL.png" width="1280" height="662" /></figure><div><h3><br />Recommended Reading:</h3><ul style="list-style-type:disc" start="1"><li><div><a target="_blank" href="https://www.mexc.com/support/articles/17451382199193" rel="noopener noreferrer">MEXC Account Sign-Up Process (App)</a></div></li><li><div><a target="_blank" href="https://www.mexc.com/announcements/article/17827791531471" rel="noopener noreferrer">MEXC Account Sign-Up Process (Web)</a></div></li></ul></div></div>
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Sign Up with Email or Mobile Number</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the </span></span><a target="_blank" href="https://www.mexc.com/" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC official website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and click the <strong style="font-weight:bolder">Sign Up</strong> button.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163708728HmQy7LdT57x7NH.png" width="1280" height="628" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can choose to sign up using either your email address or mobile number. Here, we will use email as an example.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the </span></span><a target="_blank" href="https://www.mexc.com/register" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">sign-up page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, enter your account information and password, then click <strong style="font-weight:bolder">Sign Up</strong>. Passwords are required to have at least 10 characters, including uppercase letters, lowercase letters, numbers, and symbols.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Note: If you have a referral code, check the "Enter Referral Code" input field. To learn more about the referral program, please refer to the </span></span><a target="_blank" href="https://www.mexc.com/learn/article/inviting-friends-to-sign-up-on-mexc/1" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Inviting Friends to Sign Up on MEXC</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> guide.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163713184ZaqazXgUuHb1bG.png" width="1280" height="638" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Drag the slider to complete the puzzle verification. Once verified, you will be automatically redirected to the next screen.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163718691rO9dKFG5O52Kxe.png" width="1280" height="632" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during registration. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification code in your inbox, spam, or trash folders, click "Haven't received verification code?" to request it again.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025110516372273112P9bSX7pGZ0lw.png" width="1280" height="582" /></figure><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Sign Up with a Third-Party Account</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You may also choose to sign up and log in quickly using a Google account, Apple account, MetaMask wallet, or Telegram account. Here, we will demonstrate using MetaMask Wallet.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Click <strong style="font-weight:bolder">MetaMask Wallet</strong> to log in. A signature window will appear. Click <strong style="font-weight:bolder">Sign</strong> to confirm.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163727948Gx9TCf0nTAZwK4.png" width="1280" height="618" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Next, click <strong style="font-weight:bolder">Sign Up for a New MEXC Account</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163732878XpXsWmoNTtYlAK.png" width="1280" height="459" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can then choose to sign up with either your email or mobile number. Here, we will use email as an example.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enter your email and password, check the boxes for the User Agreement and Privacy Policy, then click <strong style="font-weight:bolder">Sign Up</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163737335w4kFqZrn9XnESA.png" width="1280" height="631" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Complete the security verification.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051637416453f80CVqwLB1EaW.png" width="1280" height="640" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during sign-up. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification email in your inbox, spam, or trash folders, click "Haven't received verification code?" to request a new one.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163748168D9CA3CJd9IeMJi.png" width="1280" height="453" /></figure><div><br /></div><div><h3><span style="font-size:16px">Recommended Reading:</span></h3><ul style="list-style-type:disc" start="1"><li><div><a target="_blank" href="https://www.mexc.com/support/articles/17451382199193" rel="noopener noreferrer"><span style="font-size:16px">MEXC Account Sign-Up Process (App)</span></a></div></li><li><div><a target="_blank" href="https://www.mexc.com/announcements/article/17827791531472" rel="noopener noreferrer"><span style="font-size:16px">Invite Friends to Sign Up on MEXC</span></a></div></li></ul></div><div><br /></div></div>
<div><h3><strong style="font-weight:bolder">Background</strong></h3><div>MEXC has established itself as a leading digital asset exchange through strategic differentiation: an extensive selection of trading pairs including early access to emerging assets, deep liquidity across markets, and competitive fee structures. These platform characteristics have driven significant growth in our user base, particularly among retail traders and investors entering digital asset markets.</div><div> </div><div>The same attributes that make MEXC an attractive venue for retail participation also create specific market structure considerations. Concentrated liquidity in exclusive trading pairs, combined with promotional fee programs, requires careful management to ensure that platform benefits are distributed equitably across our user community rather than captured disproportionately through automated trading strategies.</div><div> </div><div>This policy framework addresses these considerations by establishing risk control measures for automated trading on Futures markets. Restricted activities under this policy include unauthorized use of trading bots, high-frequency trading (HFT) systems, API-based algorithmic trading, and arbitrage bots. These measures ensure that MEXC's liquidity and fee advantages continue to serve their intended purpose: providing retail traders with competitive access to digital asset markets.</div><div> </div><h3><strong style="font-weight:bolder">Why Is Automated Trading Restricted?</strong></h3><div>MEXC provides API access for Spot trading, while Futures API access requires additional authorization. To ensure compliance and responsible use, users must complete KYB (Know Your Business) verification and undergo a comprehensive review process. Futures API access is granted once usage rules are clearly defined and regulatory requirements are met.</div><div> </div><div><strong style="font-weight:bolder">Handling of Unauthorized Automated Trading:</strong></div><ul start="1" style="list-style-type:disc"><li><div>Upon detection of unauthorized automated trading activity, accounts will be immediately frozen pending investigation.</div></li><li><div>Accounts with first-time violations, where no market manipulation or predatory arbitrage is involved, may be reinstated once users acknowledge and agree to the <a target="_blank" href="https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314" rel="noopener noreferrer">Risk Control Guidelines</a>.</div></li><li><div>Repeat violations will face strict disciplinary action.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">Policy Rationale</strong></h3><div>This policy serves three core objectives:</div><ul start="1" style="list-style-type:disc"><li><div>Preserving Equitable Access to Platform Benefits: MEXC regularly offers promotional programs, including 0-fee trading, designed to benefit our broader user community. Unrestricted automated trading can disproportionately capture the value of these promotions, reducing their effectiveness for retail participants. Authorization requirements ensure that promotional initiatives achieve their intended distribution across our user base.</div></li><li><div>Maintaining Liquidity Quality for Retail Participants: MEXC's liquidity infrastructure is optimized to provide retail traders with competitive execution quality and minimal slippage. High-frequency automated strategies can fragment available liquidity pools and widen effective spreads, degrading execution quality for non-institutional participants. Our policy preserves liquidity depth and accessibility for the retail trading community.</div></li><li><div>Supporting Market Stability and Orderly Price Discovery: Certain automated trading strategies can amplify volatility during periods of market stress or distort natural price discovery mechanisms. By maintaining oversight of automated trading participants through our risk control process, MEXC reduces the risk of liquidity imbalances and supports stable, efficient price formation that benefits all market participants.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">Institutional Participation and Automated Trading Management</strong></h3><div>Currently, MEXC's institutional API access is designed to onboard qualified market makers who can contribute meaningful liquidity depth, tighter spreads, and improved execution quality across our Futures markets.</div><div><strong style="font-weight:bolder">API access must meet the following criteria:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Completion of KYB (Know Your Business) institutional verification.</div></li><li style="text-align:left"><div>Successful qualification review and assessment by MEXC's institutional team.</div></li><li style="text-align:left"><div>Obtain Futures API access only after both parties have clearly established usage rules and confirmed compliance with relevant regulations</div></li></ul><div>For inquiries, please contact <a target="_blank" href="mailto:institution@mexc.com" rel="noopener noreferrer">institution@mexc.com</a> for details.</div><div> </div><div>MEXC maintains an open and collaborative approach toward automated trading, and we welcome constructive feedback from our community and users. While prioritizing user protection and market fairness, we remain committed to progressively exploring more balanced access frameworks that serve the evolving needs of our diverse trading community.</div></div>
<div><div> </div><div>Recently, we have detected an increasing number of <strong style="font-weight:bolder">“Double Order Limit” fraud cases</strong> in transactions within the Pakistan region. Please stay vigilant to protect your assets from potential loss.</div><div> </div><div><strong style="font-weight:bolder">How the scam works:</strong></div><ol start="1" style="list-style-type:decimal"><li><div>The scammer asks for your CNIC.</div></li><li style="text-align:left"><div>The scammer does <strong style="font-weight:bolder">not provide clear payment instructions</strong> during the payment process.</div></li><li style="text-align:left"><div>After the customer places an order, the scammer requests payment account details and <strong style="font-weight:bolder">guides the customer to communicate via external apps such as WhatsApp</strong>.</div></li><li style="text-align:left"><div>The scammer then sends a <strong style="font-weight:bolder">fake screenshot of a non-MEXC official email</strong>, falsely claiming:</div></li></ol><blockquote><div style="text-align:left">“Because the buyer did not pay, your account has been temporarily restricted, and a ‘Double Order Limit’ has been raised by the MEXC team.”</div></blockquote><ol start="5" style="list-style-type:decimal"><li style="text-align:left"><div>Believing this false message, the customer may proceed to pay again. However, since the payment often exceeds the official order time limit, the order expires, and due to the scammer’s guidance, the victim ends up making <strong style="font-weight:bolder">double payments</strong>.</div></li></ol><div> </div><div><strong style="font-weight:bolder">Please note:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC has <strong style="font-weight:bolder">never issued any so-called ‘Double Order Limit’ rule</strong>, nor will we require users to make additional payments through email screenshots.</div></li><li style="text-align:left"><div>MEXC will <strong style="font-weight:bolder">never ask you to communicate payment information through WhatsApp or any other external channel</strong>.</div></li><li style="text-align:left"><div>All payments must be completed strictly through the <strong style="font-weight:bolder">official MEXC platform</strong>.</div></li><li><div>Please be aware: Sharing your personal information with counterparties may expose you to scams. <strong style="font-weight:bolder">You are solely responsible for any consequences</strong>.</div></li></ul><div> </div><div><strong style="font-weight:bolder">Security tips:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><strong style="font-weight:bolder">Always rely on the official order details</strong> displayed on the platform; do not trust instructions from external channels. Do not communicate via external communication software.</div></li><li style="text-align:left"><div>If you encounter suspicious situations, please contact <strong style="font-weight:bolder">MEXC official customer support</strong> immediately.</div></li><li style="text-align:left"><div>Stay alert and protect your funds from fraudulent activities.</div></li></ul><div> </div><div>Thank you for your understanding and cooperation. MEXC will continue to strengthen its risk control systems and provide you with a safe and reliable trading environment.</div><div> </div><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251013102126226lCgClx9LgUAMQn.jpg" width="540" height="1200" /><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251013102200312dCPlGt8oofnxFT.png" width="960" height="1280" /></div>
<div><h3>What is a P2P order receipt?</h3><div>A P2P order receipt is an official summary of a completed trade. It serves as verifiable proof of the transaction and includes key details such as:</div><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div>Buyer and seller names</div></li><li style="text-align:left"><div>Order ID and timestamps</div></li><li style="text-align:left"><div>Crypto asset, amount, and price</div></li><li style="text-align:left"><div>Payment method used</div></li><li style="text-align:left"><div>Order status (e.g. Completed)</div></li></ul><div>This document can be downloaded in PNG format and is often used to resolve disputes, verify transfers, or maintain personal trading records.</div><div>Having access to this document is especially useful for tracking your trading activity, resolving disputes, verifying payments, or providing evidence in case of counterparty issues. For merchants and frequent traders, it's also a helpful record-keeping tool for accounting or reporting purposes.</div><div> </div><h3>When can I download a receipt?</h3><div>Receipts are only available for successfully completed orders. If the order is still pending, cancelled, or currently under appeal, the receipt will not be available for download. You'll only be able to access it once the order status is officially marked as <strong style="font-weight:bolder">Completed</strong> in the system.</div><div> </div><h2>How to Download a P2P Receipt on MEXC</h2><h3>On the App</h3><div>1. Go to the P2P trading page</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174501664JQWtvAGx3Yvgnj.png" width="1125" height="2436" /></div><div> </div><div>2. Tap <strong style="font-weight:bolder">Orders</strong> in the bottom menu</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174502870X7inaGHINYUerI.png" width="1125" height="2436" /></div><div> </div><div>3. Select "Completed" orders</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202509231745016457c4oTSFTNN5yFr.png" width="1125" height="2436" /></div><div> </div><div>4. Find the order and tap to view the details. Scroll down and tap <strong style="font-weight:bolder">Download Receipt</strong></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202509231745022146cAZhbwhokl6j5.png" width="1125" height="2436" /></div><div> </div><div> </div><div> </div><div>5. Save or share the PNG as needed</div><div> </div><div>The receipt will include all relevant details and is formatted for easy sharing or printing.</div><div> </div><h3>On the Website</h3><div>1. Log in to your MEXC account</div><div>2. Go to the P2P Trading section</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174501430gwetn4uK41vYYR.png" width="2446" height="1380" /></div><div> </div><div>3. Click on <strong style="font-weight:bolder">Orders</strong></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174503095Zo26cI56KijRYS.png" width="2440" height="1390" /></div><div> </div><div>4. Click the Status dropdown and select "Completed" to make sure only finalized trades are shown. You can also filter by date, crypto, or counterparty to locate a specific transaction more quickly.</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174503499Cln7EMapelec2A.png" width="2436" height="1386" /></div><div> </div><div>5. Locate the completed trade, then click the downward-pointing arrow (download) icon to download the receipt</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174502323VLfIOU8C9ixeQy.png" width="2468" height="1308" /></div><div> </div><div>6. The file will be saved to your browser's default download folder</div><div> </div></div>
<div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. What is an Anti-Phishing Code?</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">An anti-phishing code is a string of characters set by the user to help identify fake MEXC websites or emails.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Once successfully set, all emails sent by the official MEXC platform will include the anti-phishing code. If it is not displayed or displayed incorrectly, it may indicate that you have received a phishing email from scammers.</span></span></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Set an Anti-Phishing Code</strong></span></h2><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2.1 Web</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Set Up] button on the right to start setting it up.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309364dapEod0nOi2x2K.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enter 1 to 6 characters, without special characters, as your anti-phishing code and click [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">At the bottom of the anti-phishing code setup page, there will be an example showing how the anti-phishing code will appear in emails. You can check your emails to verify this.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154310380400QpjIILSvZFt.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2.2 App</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select [Security].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select [Anti-Phishing Code].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) After reading the reminder, tap the [Confirm] button.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Enter 1 to 6 characters, without special characters, as your anti-phishing code and tap [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309690TpbcIPOQ4ogxII.png" /></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. How to Modify the Anti-Phishing Code</strong></span></h2><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3.1 Web</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Change] button on the right.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309277H0abmxv7SNGrvk.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the Anti-Phishing Code page, you can see your current anti-phishing code. Enter the new anti-phishing code you want to set in the input box below, and click [Confirm] to complete the modification.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309200uv737ThF7ggAVo.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3.2 App</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select [Security].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select [Anti-Phishing Code].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) After reading the reminder, tap the [Confirm] button.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Tap the anti-phishing code input box, enter the new anti-phishing code you want to set, and tap [Confirm] to complete the modification.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154311981QK7H7tAFKLVvEP.png" /></div><div> </div></div>
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. What is a Lite App?</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">A Lite App generally refers to a simplified version of an application. Compared with the standard version, it offers fewer features and requires lower device resources, aiming to optimize performance, save storage space, or meet the needs of users with limited budgets.</span></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. How to Install the MEXC Lite App</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Copy the MEXC configuration profile link and open it in the </span></span><a href="https://www.apple.com/safari/"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Safari</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> browser on your phone. Tap <strong>Go</strong> to access the download page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Download link:</strong> </span></span><a href="http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig</span></span></a></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Choose <strong>Allow</strong> to download the MEXC Lite App to your device.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115228692vccNXEJqQNvhMY.png" width="3129" height="2156" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) On your phone, go to <strong>Settings → General → VPN & Device Management</strong>.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Under<strong> Configuration Profile</strong>, locate <strong>MEXC</strong>.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Tap to open it and select <strong>Install</strong>, then follow the prompts to complete installation.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115227974R5ThPoHVWJESd6.png" width="3129" height="2159" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Return to your home screen where you should see the icon. Tap it to access MEXC.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115228074iqhuVgAO1LQis4.png" width="3129" height="2159" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Need help with installation? Join the official </span></span><a href="https://t.me/MEXCEnglish"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC Telegram community</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">. We're here to help.</span></span></div></div>
<div><h3>MEXC T+N Withdrawal Policy FAQ</h3><ol start="1" style="list-style-type:decimal"><li><div>What is the T+N Withdrawal Policy?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>The T+N withdrawal policy requires that cryptocurrencies purchased via fiat channels must be held for N hours before they can be withdrawn or transferred. This policy is designed to freeze suspicious funds during the risk control review period, helping prevent money laundering and fraud.</div></li><li style="text-align:left"><div>T+N is a liquidity restriction policy applied to assets obtained through fiat channels. It covers the following restricted operations: Withdrawals, internal transfers, fiat/P2P selling, fiat withdrawals, Gift sending Until the N-day countdown (e.g., T+N = 24/72 hours) is completed, all of the above operations remain frozen.</div></li></ul><hr /><ol start="2" style="list-style-type:decimal"><li><div>Why is a T+N withdrawal waiting period required?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><strong>Risk buffer:</strong> The 24/72-hour buffer helps block illicit funds from being withdrawn, preventing "dirty money" from entering the platform.</div></li><li style="text-align:left"><div><strong>Compliance & security:</strong> Supports Anti-Money Laundering (AML) requirements and reduces the risk of user bank account freezes.</div></li><li style="text-align:left"><div><strong>Dynamic monitoring:</strong> The platform uses this time to analyze transaction patterns and flag high-risk behavior (e.g., large suspicious transfers).</div></li></ul><div style="text-align:left"> </div><hr /><ol start="3" style="list-style-type:decimal"><li><div>Which countries does the T+N withdrawal policy apply to?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Belarus, Belgium, Brazil, Colombia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Iceland, India, Ireland, Italy, Kazakhstan, Latvia, Netherlands, Nigeria, Norway, Poland, Romania, Russia, Saudi Arabia, Slovakia, Spain, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan</div></li></ul><div style="text-align:left"> </div><hr /><ol start="4" style="list-style-type:decimal"><li><div>Which transactions are affected by the T+N policy?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Only crypto purchased through fiat channels is subject to restrictions.</div><p> </p><div><table style="height:100%;width:100%;border:1px double rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px"><colgroup><col style="width:158px" width="158" /><col style="width:128px" width="128" /><col style="width:380px" width="380" /></colgroup><tbody><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Scenario</strong></td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Allowed?</strong></td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Notes</strong></td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Sell via Fiat Channels</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Selling assets obtained from fiat channels is prohibited during the T+N period</td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Fiat Withdrawals</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Conversion to fiat and withdrawal to a bank account is prohibited</td></tr><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Withdrawals</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">On-chain transfers of assets are prohibited</td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Internal Transfer</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Transfers to other users within the platform are prohibited</td></tr><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Gifts</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Sending fiat-channel assets via Gifts is prohibited</td></tr><tr height="76"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Spot Trading</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">✅</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Free to trade; however, only profits may be withdrawn, and withdrawals of principal remain restricted</td></tr></tbody></table></div><ul style="list-style-type:circle"><li style="text-align:left"><div><i>Unaffected actions: Withdrawing profits from Spot trading, direct withdrawal of deposited crypto assets.</i></div></li></ul></li></ul><hr /><ol start="5" style="list-style-type:decimal"><li><div>Is the withdrawal waiting time fixed at 24–72 hours?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>No, the time is not fixed.</div><ul style="list-style-type:circle"><li style="text-align:left"><div>Basic Restriction: MEXC by default applies T+N (24 hours).</div></li><li style="text-align:left"><div>Dynamic Adjustment: The period may be extended based on risk control levels (e.g., high-risk activities may trigger T+48 or longer).</div></li></ul></li></ul><div style="text-align:left"> </div><hr /><ol start="6" style="list-style-type:decimal"><li><div>How can I check my withdrawal status?</div></li></ol><div style="text-align:left">Log in to your MEXC account, go to Wallets → Funding History → Withdrawal</div><div style="text-align:left"><div><div>Check the record status:</div><div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Processing: Waiting for T+N countdown or blockchain confirmation.</div></li><li style="text-align:left"><div>Completed: Successfully credited to the target account.</div></li></ul></div></div></div><div style="text-align:left"> </div><hr /><ol start="7" style="list-style-type:decimal"><li><div>Does the policy apply to all users?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>No, only users who trigger risk control measures are affected:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>High-risk behaviors: For example, frequent large fiat channel purchases followed by immediate withdrawals.</div></li><li style="text-align:left"><div>Non-restricted users: Users engaged in normal trading or those who have not triggered risk control can withdraw instantly.</div></li></ul></li></ul><hr /><ol start="8" style="list-style-type:decimal"><li><div>Will the policy be changed or extended to other countries?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Adjustments are possible:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>MEXC reserves the right to expand the policy based on risk control needs (e.g., extending T+N duration or adding new countries).</div></li><li style="text-align:left"><div>If fraudulent patterns evolve, the policy may be tightened.</div></li></ul></li></ul><hr /><ol start="9" style="list-style-type:decimal"><li><div>What if my withdrawal is delayed beyond 72 hours?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Step-by-step handling:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>Check status: Confirm in your withdrawal record whether the transfer has been completed.</div></li><li style="text-align:left"><div>Contact Support: If Customer Service confirms the withdrawal was processed but funds have not arrived, provide the TxID and submit an appeal.</div></li></ul></li></ul></div>
<div><div style="text-align:left"><div><div><br /></div><div><ol style="list-style-type:decimal" start="1"><li><div><strong style="font-weight:bolder">Introduction</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>By accessing or using VistaMX Markets Limited<span style="color:rgb( 216 , 57 , 49 )">'</span>s (hereinafter also referred to as "we", "us" and "our" or the "Company") Services and/or Products, you agree to the policies and practices contained in this Privacy Policy (the "Privacy Policy") and represent and warrant that you have obtained valid consent and authorization from Relevant Persons (as defined below) to consent to and authorize us to collect, use, disclose and/or process your personal data in accordance with this Privacy Policy. This Privacy Policy explains how we collect, use and disclose your personal data when you access or use our Services/Products. You agree that the Company may update this Privacy Policy at any time by posting an amended version on our website and related application program interfaces or mobile applications or by sending you the latest version of the Privacy Policy by email. Your use or continued use of any of our Services/Products after the revision of this Privacy Policy shall be deemed as your acceptance of and agreement to such revision.</div><div><div><br /></div><ol style="list-style-type:decimal" start="2"><li><div><strong style="font-weight:bolder">What Personal Data We Collect</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>When you use our Services/Products or with your consent, we may from time to time collect, process and store certain personally identifiable information ("Personal Data") that can be used to contact or identify you and your beneficial owners, directors, officers, authorized signatories, employees, representatives, guarantors/security providers and other natural persons related to you. Such Personal Data may include contact information, information and data generated in the course of your normal interactions with us, information and data we collect when you or Relevant Persons participate in activities organized by us, and cookie information or information generated from the use of information technology applications. During the client onboarding process, the Personal Data you may provide to us may also include but is not limited to:</div><div><ul style="list-style-type:disc" start="1"><li><div>Legal name</div></li><li><div>Type of identification document (e.g., passport)</div></li><li><div>Identification document number (e.g., passport number)</div></li><li><div>Gender</div></li><li><div>Date of birth</div></li><li><div>Place of birth</div></li><li><div>Nationality</div></li><li><div>Residential address</div></li><li><div>Country/region of residence</div></li><li><div>Total net wealth</div></li><li><div>Purpose of opening an account</div></li><li><div>Initial and ongoing sources of wealth or income</div></li><li><div>Nature and details of business/occupation/employment</div></li><li><div>Expected level of activity</div></li><li><div>Source of funds/digital assets used for trading</div></li><li><div>Contact phone number</div></li><li><div>Email address</div></li><li><div>Bank account information</div></li><li><div>Customer services data</div></li><li><div>IP address</div></li><li><div>Other personal data or documents for providing services for you</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="3"><li><div><strong style="font-weight:bolder">How We Use Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>We may use the Personal Data we collect for the following purposes:</div><div><ul style="list-style-type:disc" start="1"><li><div>To contact you regarding your account, including marketing;</div></li><li><div>To facilitate your use of the Services;</div></li><li><div>To verify your identity in accordance with legal obligations;</div></li><li><div>To facilitate payments to and from your account;</div></li><li><div>To facilitate the relevant activity and associated rewards;</div></li><li><div>To facilitate ad attribution as part of our marketing campaigns;</div></li><li><div>To facilitate analytics and develop, monitor and improve our products and services;</div></li><li><div>To determine your approximate location<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To monitor the integrity of the Services to ensure the provision of the Services is secure and lawful<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To ensure the integrity and consistent operation of the Services;</div></li><li><div>To protect our Services against cyberattacks, criminal activity, identity theft, or investigation of suspicious activity;</div></li><li><div>To comply with our legal obligations, including as part of conducting routine audits of our Services;</div></li><li><div>To enforce our terms and policies;</div></li><li><div>To protect our users and clients;</div></li><li><div>To determine the effectiveness of features and campaigns;</div></li><li><div>To facilitate your trades and provide you with a historical log of such actions<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>To respond to your support request<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>For security and verification purposes.</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="4"><li><div><strong style="font-weight:bolder">Who We Share Your Personal Data With</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>We may disclose your Personal Data to the following persons:</div><div><ul style="list-style-type:disc" start="1"><li><div>Our third-party service providers (including any "Know Your Customer" or other analytics service providers, and service providers providing website hosting, data analysis, information technology, mailing, communications, human resources, data processing, payment, credit reference or other services);</div></li><li><div>Any individual or entity within the Company and its affiliates who owes a duty of confidentiality to the disclosing entity;</div></li><li><div>Any person to whom we are obligated or otherwise required to disclose pursuant to legal process or pursuant to any domestic or foreign legal, tax and/or regulatory obligations or requirements;</div></li><li><div>Any actual or proposed assignee or business transferee of the Company and/or its affiliates.</div></li></ul></div></div></div><div style="text-align:left">We may also disclose aggregated or anonymized Personal Data to the above persons to help them manage, operate, deliver and improve our Services/Products.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="5"><li><div><strong style="font-weight:bolder">How We Transfer Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left">Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Please note that we may transfer data, including Personal Data, to a location outside your jurisdiction for processing. Your consent to this Privacy Policy and submission of such information constitutes your consent to such transfer.</div><div style="text-align:left">We will take reasonable steps to ensure that your Personal Data is treated securely in accordance with this Agreement and that your Personal Data will not be transferred to an organization or country that has not established adequate controls, including security measures for your Personal Data and other personal information.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="6"><li><div><strong style="font-weight:bolder">How We Store Your Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left">The Personal Data we collect from you may be transferred to and stored at a destination in Singapore or outside of your state, province, country or other jurisdiction. By submitting your Personal Data, you consent to such transfer, storage or processing. Information you provide to us may also be stored on our and/or third-party cloud servers.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="7"><li><div><strong style="font-weight:bolder">How Long Do We Retain Your Data</strong></div></li></ol></div></div></div><div style="text-align:left">We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. By accessing/using our Services/Products, you consent to our retention of your Personal Data.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="8"><li><div><strong style="font-weight:bolder">Legal Basis for Processing Personal Data</strong></div></li></ol></div></div></div><div style="text-align:left"><div><div>If you are a resident of the European Economic Area ("EEA"), the legal basis for our collection and use of the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data for the following reasons:</div><div><ul style="list-style-type:disc" start="1"><li><div>We need to use your Personal Data to enter into a contract with you or to perform our obligations under a contract;</div></li><li><div>You have consented to our processing of your Personal Data;</div></li><li><div>Processing your Personal Data is in our legitimate interests or is necessary to perform our legal obligations;</div></li><li><div>To comply with applicable laws and regulations<span style="color:rgb( 216 , 57 , 49 )">;</span></div></li><li><div>If you are an EEA resident, you have certain data protection rights. We strive to take reasonable steps to enable you to correct, amend or delete your Personal Data or restrict the use of your Personal Data. Please see Section 15 below (Contacting Us About Privacy Questions or Concerns).</div></li></ul></div></div></div><div style="text-align:left"><div><div>In certain circumstances, you have the following data protection rights:</div><div><ul style="list-style-type:disc" start="1"><li><div>You have the right to access, update or delete the information we hold about you.</div></li><li><div>Right of rectification. You have the right to have your information rectified if it is inaccurate or incomplete.</div></li><li><div>Right to object. You have the right to object to our processing of your Personal Data.</div></li><li><div>Right of restriction. You have the right to request that we restrict the processing of your Personal Data.</div></li><li><div>Right to data portability. You have the right to obtain a copy of the information we hold about you.</div></li><li><div>Right to withdraw consent. Where we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time.</div></li></ul></div></div></div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="9"><li><div><strong style="font-weight:bolder">Marketing Communications</strong></div></li></ol></div></div></div><div style="text-align:left">We may send company news, promotional advertisements and information related to our products and services. We may also share your Personal Data with our affiliates so that they can send marketing communications. By using our Services/Products, you accept this Privacy Policy and agree to receive such marketing communications, unless you choose not to receive such marketing communications during the client onboarding process.</div><div style="text-align:left">If you have previously chosen to receive such communications but have changed your mind and no longer wish to receive them, please email us to opt-out.</div><div style="text-align:left">To ensure the quality of our Services/Products, you understand that you will not be able to opt out of receiving communications related to Services/Products, such as revisions to terms and conditions, updates and operational notices.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="10"><li><div><strong style="font-weight:bolder">Cookie Usage</strong></div></li></ol></div></div></div><div style="text-align:left">When you visit our Site, we may, in accordance with industry practice, place a small amount of data in your browser (a "Cookie"). Such information may be placed on your computer or other device used to access our Site. Such information helps us identify your customer identity, collect information about your use of our Services/Products, better personalize our services and improve your experience. We may also use the information we collect to ensure compliance with our compliance program and to ensure that your account security is not compromised by detecting unusual or suspicious account activity.</div><div style="text-align:left">Most browsers are set to automatically accept Cookies. When you complete a session, some Cookies expire, while others remain on your computer or other device until deleted or expired. You may choose to refuse our Cookies, but this may affect the functionality of our Services/Products or your user experience.</div><div style="text-align:left">Some browsers have a do-not-track feature that allows you to tell websites that you do not want your online activities to be tracked. At the moment, we do not respond to browser do-not-track signals.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="11"><li><div><strong style="font-weight:bolder">Links to Other Sites</strong></div></li></ol></div></div></div><div style="text-align:left">Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each website you visit. You understand that we have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="12"><li><div><strong style="font-weight:bolder">Minor Policy</strong></div></li></ol></div></div></div><div style="text-align:left">We do not provide Services/Products to minors under the age of 18. We do not knowingly or intentionally collect personally identifiable information from minors under the age of 18. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us and we will take appropriate action.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="13"><li><div><strong style="font-weight:bolder">Contac Us</strong></div></li></ol></div></div></div><div style="text-align:left">If you have any questions about this Privacy Policy or the use of your Personal Data, please send an email to [email protected]</div><div style="text-align:left">To respond to data access, modification, deletion or data portability requests, we will verify the identity of the requester to ensure that they are legally entitled to make such requests. While we respond to such requests free of charge, in some cases (especially when you make multiple requests or when the content of your request is onerous or complex), we reserve the right to charge you a reasonable fee.</div><div><div><div><br /></div><div><ol style="list-style-type:decimal" start="14"><li><div><strong style="font-weight:bolder">Language</strong></div></li></ol></div></div></div><div style="text-align:left">Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.</div></div>
<div style="font-size:13px"><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">To provide you with a better trading experience, MEXC has completed an upgrade to the pre-market order matching rules. The updated rules are now live.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What's New</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Order matching now follows price priority</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trades may </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">settle</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> at a better price than the order price</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Previously, orders were matched only when both price and quantity were exactly the same. Now, orders are matched based on price priority. If a counterparty has an order at a better price, the trade will be </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">settled</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> at that better price. As a result, the </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">fill</span><span style="color:rgb( 0 , 0 , 0 );font-size:13px"> price may differ from the order price.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Please note that this update applies only to new pre-market products. Historical undelivered products continue to follow the previous matching rules.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What This Means for Buyers</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• When placing an order, collateral and trading fees</span><span style="color:rgb( 245 , 74 , 69 );font-size:13px"> (if applicable) </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">are frozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Once the order is matched, the buyer only needs to wait for the settlement time</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement is successful</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer receives the corresponding amount of tokens</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Collateral and trading fees are deducted at settlement</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement fails</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer's collateral is unfrozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The buyer receives the seller's collateral as compensation (calculated as seller's order price × quantity × collateral rate)</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are deducted</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Important Note: In cases where the buyer is the maker and the execution price is better than the buyer's listed price, the seller's collateral is still calculated based on the seller's order price. As a result, the buyer's compensation may be lower than the buyer's own collateral.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><strong style="font-weight:bolder">What This Means for Sellers</strong></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• When placing an order, collateral and trading fees</span><span style="color:rgb( 245 , 74 , 69 );font-size:13px"> (if applicable) </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">are frozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• During the settlement period, sellers must ensure their Spot account holds sufficient tokens to fulfill the delivery obligation</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement is successful</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Tokens are transferred to the buyer</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The seller receives payment in their Spot account</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Collateral is unfrozen</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are deducted</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px"><u>If settlement fails</u></span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• The seller's collateral is fully forfeited</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• </span><span style="color:rgb( 245 , 74 , 69 );font-size:13px">No additional fee is currently charged by MEXC during the forfeiture process </span><span style="color:rgb( 0 , 0 , 0 );font-size:13px">and the full amount of the seller's collateral is provided to the buyer as compensation</span></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">• Trading fees are still charged (MEXC will only refund trading fees if the order is not matched or if the project listing is canceled)</span></div><div><br /></div><div><span style="color:rgb( 245 , 74 , 69 );font-size:13px"><strong style="font-weight:bolder">Additional Notes on Pre-Market Trading Fees</strong></span></div><div><span style="color:rgb( 245 , 74 , 69 );font-size:13px">• Currently, MEXC does not charge pre-market trading fees. The fee handling rules described above outline the standard settlement logic.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">Users participating in pre-market trading are advised to review these changes carefully before placing orders.</span></div><div><br /></div><div><span style="color:rgb( 0 , 0 , 0 );font-size:13px">We thank you for your understanding and continued support. If you have any questions, please contact our 24/7 Customer Service team.</span></div></div>
<div><h2><strong style="font-weight:bolder">1. Web</strong></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the </span></span><a target="_blank" href="https://www.mexc.com/" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC official website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and log in to your account. From the <strong style="font-weight:bolder">profile icon</strong>, select <strong style="font-weight:bolder">Referral</strong>. On the </span></span><a target="_blank" href="https://www.mexc.com/invite" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">referral page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, click <strong style="font-weight:bolder">Invite Friends</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051634510036BOOKgj85w3Gc6.png" width="1280" height="569" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can choose to copy your <strong style="font-weight:bolder">Referral Code</strong>. When new users sign up, they can enter your referral code to complete sign-up with your invitation.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Alternatively, you can copy your <strong style="font-weight:bolder">Referral Link</strong>. When new users open this link in their browser to sign up, your referral code will be automatically applied.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163458610412BmInuAlUrqT.png" width="1280" height="587" /></figure><div><br /></div><h2><strong style="font-weight:bolder">2. App</strong></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) In the MEXC mobile app, tap your <strong style="font-weight:bolder">profile icon</strong></span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select <strong style="font-weight:bolder">Referral</strong> to open the referral page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Tap <strong style="font-weight:bolder">Invite Friends</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Choose to copy either your <strong style="font-weight:bolder">Referral Code</strong> or <strong style="font-weight:bolder">Referral Link</strong> and send it directly to the new users you are inviting. You may also select a shareable template and send it to friends instantly.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051635071973x4twAoSvJQFPL.png" width="1280" height="662" /></figure><div><h3><br />Recommended Reading:</h3><ul style="list-style-type:disc" start="1"><li><div><a target="_blank" href="https://www.mexc.com/support/articles/17451382199193" rel="noopener noreferrer">MEXC Account Sign-Up Process (App)</a></div></li><li><div><a target="_blank" href="https://www.mexc.com/announcements/article/17827791531471" rel="noopener noreferrer">MEXC Account Sign-Up Process (Web)</a></div></li></ul></div></div>
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Sign Up with Email or Mobile Number</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the </span></span><a target="_blank" href="https://www.mexc.com/" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC official website</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> and click the <strong style="font-weight:bolder">Sign Up</strong> button.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163708728HmQy7LdT57x7NH.png" width="1280" height="628" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can choose to sign up using either your email address or mobile number. Here, we will use email as an example.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the </span></span><a target="_blank" href="https://www.mexc.com/register" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">sign-up page</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">, enter your account information and password, then click <strong style="font-weight:bolder">Sign Up</strong>. Passwords are required to have at least 10 characters, including uppercase letters, lowercase letters, numbers, and symbols.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Note: If you have a referral code, check the "Enter Referral Code" input field. To learn more about the referral program, please refer to the </span></span><a target="_blank" href="https://www.mexc.com/learn/article/inviting-friends-to-sign-up-on-mexc/1" rel="noopener noreferrer"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Inviting Friends to Sign Up on MEXC</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> guide.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163713184ZaqazXgUuHb1bG.png" width="1280" height="638" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Drag the slider to complete the puzzle verification. Once verified, you will be automatically redirected to the next screen.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163718691rO9dKFG5O52Kxe.png" width="1280" height="632" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during registration. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification code in your inbox, spam, or trash folders, click "Haven't received verification code?" to request it again.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025110516372273112P9bSX7pGZ0lw.png" width="1280" height="582" /></figure><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. Sign Up with a Third-Party Account</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You may also choose to sign up and log in quickly using a Google account, Apple account, MetaMask wallet, or Telegram account. Here, we will demonstrate using MetaMask Wallet.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Click <strong style="font-weight:bolder">MetaMask Wallet</strong> to log in. A signature window will appear. Click <strong style="font-weight:bolder">Sign</strong> to confirm.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163727948Gx9TCf0nTAZwK4.png" width="1280" height="618" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Next, click <strong style="font-weight:bolder">Sign Up for a New MEXC Account</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163732878XpXsWmoNTtYlAK.png" width="1280" height="459" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">You can then choose to sign up with either your email or mobile number. Here, we will use email as an example.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enter your email and password, check the boxes for the User Agreement and Privacy Policy, then click <strong style="font-weight:bolder">Sign Up</strong>.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163737335w4kFqZrn9XnESA.png" width="1280" height="631" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Complete the security verification.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202511051637416453f80CVqwLB1EaW.png" width="1280" height="640" /></figure><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Check your email inbox for the verification code sent during sign-up. Enter the 6-digit code and click <strong style="font-weight:bolder">Confirm</strong> to complete the sign-up process.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">If you cannot find the verification email in your inbox, spam, or trash folders, click "Haven't received verification code?" to request a new one.</span></span></div><div><br /></div><figure><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251105163748168D9CA3CJd9IeMJi.png" width="1280" height="453" /></figure><div><br /></div><div><h3><span style="font-size:16px">Recommended Reading:</span></h3><ul style="list-style-type:disc" start="1"><li><div><a target="_blank" href="https://www.mexc.com/support/articles/17451382199193" rel="noopener noreferrer"><span style="font-size:16px">MEXC Account Sign-Up Process (App)</span></a></div></li><li><div><a target="_blank" href="https://www.mexc.com/announcements/article/17827791531472" rel="noopener noreferrer"><span style="font-size:16px">Invite Friends to Sign Up on MEXC</span></a></div></li></ul></div><div><br /></div></div>
<div><h3><strong style="font-weight:bolder">Background</strong></h3><div>MEXC has established itself as a leading digital asset exchange through strategic differentiation: an extensive selection of trading pairs including early access to emerging assets, deep liquidity across markets, and competitive fee structures. These platform characteristics have driven significant growth in our user base, particularly among retail traders and investors entering digital asset markets.</div><div> </div><div>The same attributes that make MEXC an attractive venue for retail participation also create specific market structure considerations. Concentrated liquidity in exclusive trading pairs, combined with promotional fee programs, requires careful management to ensure that platform benefits are distributed equitably across our user community rather than captured disproportionately through automated trading strategies.</div><div> </div><div>This policy framework addresses these considerations by establishing risk control measures for automated trading on Futures markets. Restricted activities under this policy include unauthorized use of trading bots, high-frequency trading (HFT) systems, API-based algorithmic trading, and arbitrage bots. These measures ensure that MEXC's liquidity and fee advantages continue to serve their intended purpose: providing retail traders with competitive access to digital asset markets.</div><div> </div><h3><strong style="font-weight:bolder">Why Is Automated Trading Restricted?</strong></h3><div>MEXC provides API access for Spot trading, while Futures API access requires additional authorization. To ensure compliance and responsible use, users must complete KYB (Know Your Business) verification and undergo a comprehensive review process. Futures API access is granted once usage rules are clearly defined and regulatory requirements are met.</div><div> </div><div><strong style="font-weight:bolder">Handling of Unauthorized Automated Trading:</strong></div><ul start="1" style="list-style-type:disc"><li><div>Upon detection of unauthorized automated trading activity, accounts will be immediately frozen pending investigation.</div></li><li><div>Accounts with first-time violations, where no market manipulation or predatory arbitrage is involved, may be reinstated once users acknowledge and agree to the <a target="_blank" href="https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314" rel="noopener noreferrer">Risk Control Guidelines</a>.</div></li><li><div>Repeat violations will face strict disciplinary action.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">Policy Rationale</strong></h3><div>This policy serves three core objectives:</div><ul start="1" style="list-style-type:disc"><li><div>Preserving Equitable Access to Platform Benefits: MEXC regularly offers promotional programs, including 0-fee trading, designed to benefit our broader user community. Unrestricted automated trading can disproportionately capture the value of these promotions, reducing their effectiveness for retail participants. Authorization requirements ensure that promotional initiatives achieve their intended distribution across our user base.</div></li><li><div>Maintaining Liquidity Quality for Retail Participants: MEXC's liquidity infrastructure is optimized to provide retail traders with competitive execution quality and minimal slippage. High-frequency automated strategies can fragment available liquidity pools and widen effective spreads, degrading execution quality for non-institutional participants. Our policy preserves liquidity depth and accessibility for the retail trading community.</div></li><li><div>Supporting Market Stability and Orderly Price Discovery: Certain automated trading strategies can amplify volatility during periods of market stress or distort natural price discovery mechanisms. By maintaining oversight of automated trading participants through our risk control process, MEXC reduces the risk of liquidity imbalances and supports stable, efficient price formation that benefits all market participants.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">Institutional Participation and Automated Trading Management</strong></h3><div>Currently, MEXC's institutional API access is designed to onboard qualified market makers who can contribute meaningful liquidity depth, tighter spreads, and improved execution quality across our Futures markets.</div><div><strong style="font-weight:bolder">API access must meet the following criteria:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Completion of KYB (Know Your Business) institutional verification.</div></li><li style="text-align:left"><div>Successful qualification review and assessment by MEXC's institutional team.</div></li><li style="text-align:left"><div>Obtain Futures API access only after both parties have clearly established usage rules and confirmed compliance with relevant regulations</div></li></ul><div>For inquiries, please contact <a target="_blank" href="mailto:institution@mexc.com" rel="noopener noreferrer">institution@mexc.com</a> for details.</div><div> </div><div>MEXC maintains an open and collaborative approach toward automated trading, and we welcome constructive feedback from our community and users. While prioritizing user protection and market fairness, we remain committed to progressively exploring more balanced access frameworks that serve the evolving needs of our diverse trading community.</div></div>
<div><div> </div><div>Recently, we have detected an increasing number of <strong style="font-weight:bolder">“Double Order Limit” fraud cases</strong> in transactions within the Pakistan region. Please stay vigilant to protect your assets from potential loss.</div><div> </div><div><strong style="font-weight:bolder">How the scam works:</strong></div><ol start="1" style="list-style-type:decimal"><li><div>The scammer asks for your CNIC.</div></li><li style="text-align:left"><div>The scammer does <strong style="font-weight:bolder">not provide clear payment instructions</strong> during the payment process.</div></li><li style="text-align:left"><div>After the customer places an order, the scammer requests payment account details and <strong style="font-weight:bolder">guides the customer to communicate via external apps such as WhatsApp</strong>.</div></li><li style="text-align:left"><div>The scammer then sends a <strong style="font-weight:bolder">fake screenshot of a non-MEXC official email</strong>, falsely claiming:</div></li></ol><blockquote><div style="text-align:left">“Because the buyer did not pay, your account has been temporarily restricted, and a ‘Double Order Limit’ has been raised by the MEXC team.”</div></blockquote><ol start="5" style="list-style-type:decimal"><li style="text-align:left"><div>Believing this false message, the customer may proceed to pay again. However, since the payment often exceeds the official order time limit, the order expires, and due to the scammer’s guidance, the victim ends up making <strong style="font-weight:bolder">double payments</strong>.</div></li></ol><div> </div><div><strong style="font-weight:bolder">Please note:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>MEXC has <strong style="font-weight:bolder">never issued any so-called ‘Double Order Limit’ rule</strong>, nor will we require users to make additional payments through email screenshots.</div></li><li style="text-align:left"><div>MEXC will <strong style="font-weight:bolder">never ask you to communicate payment information through WhatsApp or any other external channel</strong>.</div></li><li style="text-align:left"><div>All payments must be completed strictly through the <strong style="font-weight:bolder">official MEXC platform</strong>.</div></li><li><div>Please be aware: Sharing your personal information with counterparties may expose you to scams. <strong style="font-weight:bolder">You are solely responsible for any consequences</strong>.</div></li></ul><div> </div><div><strong style="font-weight:bolder">Security tips:</strong></div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><strong style="font-weight:bolder">Always rely on the official order details</strong> displayed on the platform; do not trust instructions from external channels. Do not communicate via external communication software.</div></li><li style="text-align:left"><div>If you encounter suspicious situations, please contact <strong style="font-weight:bolder">MEXC official customer support</strong> immediately.</div></li><li style="text-align:left"><div>Stay alert and protect your funds from fraudulent activities.</div></li></ul><div> </div><div>Thank you for your understanding and cooperation. MEXC will continue to strengthen its risk control systems and provide you with a safe and reliable trading environment.</div><div> </div><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251013102126226lCgClx9LgUAMQn.jpg" width="540" height="1200" /><img style="max-width:100%;height:auto" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251013102200312dCPlGt8oofnxFT.png" width="960" height="1280" /></div>
<div><h3>What is a P2P order receipt?</h3><div>A P2P order receipt is an official summary of a completed trade. It serves as verifiable proof of the transaction and includes key details such as:</div><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div>Buyer and seller names</div></li><li style="text-align:left"><div>Order ID and timestamps</div></li><li style="text-align:left"><div>Crypto asset, amount, and price</div></li><li style="text-align:left"><div>Payment method used</div></li><li style="text-align:left"><div>Order status (e.g. Completed)</div></li></ul><div>This document can be downloaded in PNG format and is often used to resolve disputes, verify transfers, or maintain personal trading records.</div><div>Having access to this document is especially useful for tracking your trading activity, resolving disputes, verifying payments, or providing evidence in case of counterparty issues. For merchants and frequent traders, it's also a helpful record-keeping tool for accounting or reporting purposes.</div><div> </div><h3>When can I download a receipt?</h3><div>Receipts are only available for successfully completed orders. If the order is still pending, cancelled, or currently under appeal, the receipt will not be available for download. You'll only be able to access it once the order status is officially marked as <strong style="font-weight:bolder">Completed</strong> in the system.</div><div> </div><h2>How to Download a P2P Receipt on MEXC</h2><h3>On the App</h3><div>1. Go to the P2P trading page</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174501664JQWtvAGx3Yvgnj.png" width="1125" height="2436" /></div><div> </div><div>2. Tap <strong style="font-weight:bolder">Orders</strong> in the bottom menu</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174502870X7inaGHINYUerI.png" width="1125" height="2436" /></div><div> </div><div>3. Select "Completed" orders</div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202509231745016457c4oTSFTNN5yFr.png" width="1125" height="2436" /></div><div> </div><div>4. Find the order and tap to view the details. Scroll down and tap <strong style="font-weight:bolder">Download Receipt</strong></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:25%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202509231745022146cAZhbwhokl6j5.png" width="1125" height="2436" /></div><div> </div><div> </div><div> </div><div>5. Save or share the PNG as needed</div><div> </div><div>The receipt will include all relevant details and is formatted for easy sharing or printing.</div><div> </div><h3>On the Website</h3><div>1. Log in to your MEXC account</div><div>2. Go to the P2P Trading section</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174501430gwetn4uK41vYYR.png" width="2446" height="1380" /></div><div> </div><div>3. Click on <strong style="font-weight:bolder">Orders</strong></div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174503095Zo26cI56KijRYS.png" width="2440" height="1390" /></div><div> </div><div>4. Click the Status dropdown and select "Completed" to make sure only finalized trades are shown. You can also filter by date, crypto, or counterparty to locate a specific transaction more quickly.</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174503499Cln7EMapelec2A.png" width="2436" height="1386" /></div><div> </div><div>5. Locate the completed trade, then click the downward-pointing arrow (download) icon to download the receipt</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250923174502323VLfIOU8C9ixeQy.png" width="2468" height="1308" /></div><div> </div><div>6. The file will be saved to your browser's default download folder</div><div> </div></div>
<div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. What is an Anti-Phishing Code?</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">An anti-phishing code is a string of characters set by the user to help identify fake MEXC websites or emails.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Once successfully set, all emails sent by the official MEXC platform will include the anti-phishing code. If it is not displayed or displayed incorrectly, it may indicate that you have received a phishing email from scammers.</span></span></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Set an Anti-Phishing Code</strong></span></h2><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2.1 Web</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Set Up] button on the right to start setting it up.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309364dapEod0nOi2x2K.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Enter 1 to 6 characters, without special characters, as your anti-phishing code and click [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">At the bottom of the anti-phishing code setup page, there will be an example showing how the anti-phishing code will appear in emails. You can check your emails to verify this.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154310380400QpjIILSvZFt.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2.2 App</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select [Security].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select [Anti-Phishing Code].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) After reading the reminder, tap the [Confirm] button.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Enter 1 to 6 characters, without special characters, as your anti-phishing code and tap [Confirm] to complete the setup. Make sure not to use a commonly used password as your anti-phishing code.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309690TpbcIPOQ4ogxII.png" /></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. How to Modify the Anti-Phishing Code</strong></span></h2><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3.1 Web</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Open the MEXC official website and log in. Select [Security] under the user icon in the upper right corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scroll down on the Security page to find "Anti-Phishing Code" in the Advanced Security settings, and click the [Change] button on the right.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309277H0abmxv7SNGrvk.png" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">On the Anti-Phishing Code page, you can see your current anti-phishing code. Enter the new anti-phishing code you want to set in the input box below, and click [Confirm] to complete the modification.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154309200uv737ThF7ggAVo.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3.2 App</strong></span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Open the MEXC official app and log in. Tap the user icon in the upper left corner.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Select [Security].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Select [Anti-Phishing Code].</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) After reading the reminder, tap the [Confirm] button.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Tap the anti-phishing code input box, enter the new anti-phishing code you want to set, and tap [Confirm] to complete the modification.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250903154311981QK7H7tAFKLVvEP.png" /></div><div> </div></div>
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. What is a Lite App?</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">A Lite App generally refers to a simplified version of an application. Compared with the standard version, it offers fewer features and requires lower device resources, aiming to optimize performance, save storage space, or meet the needs of users with limited budgets.</span></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. How to Install the MEXC Lite App</strong></span></h2><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Copy the MEXC configuration profile link and open it in the </span></span><a href="https://www.apple.com/safari/"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Safari</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> browser on your phone. Tap <strong>Go</strong> to access the download page.</span></span></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Download link:</strong> </span></span><a href="http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">http://download.mocortech.com/app/webclip/MEXC_WebClip_signed.mobileconfig</span></span></a></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Choose <strong>Allow</strong> to download the MEXC Lite App to your device.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115228692vccNXEJqQNvhMY.png" width="3129" height="2156" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) On your phone, go to <strong>Settings → General → VPN & Device Management</strong>.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Under<strong> Configuration Profile</strong>, locate <strong>MEXC</strong>.</span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Tap to open it and select <strong>Install</strong>, then follow the prompts to complete installation.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115227974R5ThPoHVWJESd6.png" width="3129" height="2159" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Return to your home screen where you should see the icon. Tap it to access MEXC.</span></span></div><div> </div><div style="text-align:center"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250908115228074iqhuVgAO1LQis4.png" width="3129" height="2159" /></span></span></div><div> </div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Need help with installation? Join the official </span></span><a href="https://t.me/MEXCEnglish"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">MEXC Telegram community</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">. We're here to help.</span></span></div></div>
<div><h3>MEXC T+N Withdrawal Policy FAQ</h3><ol start="1" style="list-style-type:decimal"><li><div>What is the T+N Withdrawal Policy?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>The T+N withdrawal policy requires that cryptocurrencies purchased via fiat channels must be held for N hours before they can be withdrawn or transferred. This policy is designed to freeze suspicious funds during the risk control review period, helping prevent money laundering and fraud.</div></li><li style="text-align:left"><div>T+N is a liquidity restriction policy applied to assets obtained through fiat channels. It covers the following restricted operations: Withdrawals, internal transfers, fiat/P2P selling, fiat withdrawals, Gift sending Until the N-day countdown (e.g., T+N = 24/72 hours) is completed, all of the above operations remain frozen.</div></li></ul><hr /><ol start="2" style="list-style-type:decimal"><li><div>Why is a T+N withdrawal waiting period required?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div><strong>Risk buffer:</strong> The 24/72-hour buffer helps block illicit funds from being withdrawn, preventing "dirty money" from entering the platform.</div></li><li style="text-align:left"><div><strong>Compliance & security:</strong> Supports Anti-Money Laundering (AML) requirements and reduces the risk of user bank account freezes.</div></li><li style="text-align:left"><div><strong>Dynamic monitoring:</strong> The platform uses this time to analyze transaction patterns and flag high-risk behavior (e.g., large suspicious transfers).</div></li></ul><div style="text-align:left"> </div><hr /><ol start="3" style="list-style-type:decimal"><li><div>Which countries does the T+N withdrawal policy apply to?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Belarus, Belgium, Brazil, Colombia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Iceland, India, Ireland, Italy, Kazakhstan, Latvia, Netherlands, Nigeria, Norway, Poland, Romania, Russia, Saudi Arabia, Slovakia, Spain, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan</div></li></ul><div style="text-align:left"> </div><hr /><ol start="4" style="list-style-type:decimal"><li><div>Which transactions are affected by the T+N policy?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Only crypto purchased through fiat channels is subject to restrictions.</div><p> </p><div><table style="height:100%;width:100%;border:1px double rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px"><colgroup><col style="width:158px" width="158" /><col style="width:128px" width="128" /><col style="width:380px" width="380" /></colgroup><tbody><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Scenario</strong></td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Allowed?</strong></td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 187 , 187 , 187 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 64 , 64 , 64 );font-size:12pt;word-wrap:break-word"><strong>Notes</strong></td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Sell via Fiat Channels</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Selling assets obtained from fiat channels is prohibited during the T+N period</td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Fiat Withdrawals</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Conversion to fiat and withdrawal to a bank account is prohibited</td></tr><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Withdrawals</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">On-chain transfers of assets are prohibited</td></tr><tr height="53"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Internal Transfer</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Transfers to other users within the platform are prohibited</td></tr><tr height="31"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Gifts</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">❌</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Sending fiat-channel assets via Gifts is prohibited</td></tr><tr height="76"><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Spot Trading</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">✅</td><td style="border-style:solid;border-top-width:1px;border-top-color:rgb( 191 , 191 , 191 );border-right-width:1px;border-right-color:rgb( 191 , 191 , 191 );border-bottom-width:0.5pt;border-bottom-color:rgb( 229 , 229 , 229 );border-left-width:1px;border-left-color:rgb( 191 , 191 , 191 );min-width:2em;padding:0.4em;color:rgb( 0 , 0 , 0 );font-size:12pt;word-wrap:break-word">Free to trade; however, only profits may be withdrawn, and withdrawals of principal remain restricted</td></tr></tbody></table></div><ul style="list-style-type:circle"><li style="text-align:left"><div><i>Unaffected actions: Withdrawing profits from Spot trading, direct withdrawal of deposited crypto assets.</i></div></li></ul></li></ul><hr /><ol start="5" style="list-style-type:decimal"><li><div>Is the withdrawal waiting time fixed at 24–72 hours?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>No, the time is not fixed.</div><ul style="list-style-type:circle"><li style="text-align:left"><div>Basic Restriction: MEXC by default applies T+N (24 hours).</div></li><li style="text-align:left"><div>Dynamic Adjustment: The period may be extended based on risk control levels (e.g., high-risk activities may trigger T+48 or longer).</div></li></ul></li></ul><div style="text-align:left"> </div><hr /><ol start="6" style="list-style-type:decimal"><li><div>How can I check my withdrawal status?</div></li></ol><div style="text-align:left">Log in to your MEXC account, go to Wallets → Funding History → Withdrawal</div><div style="text-align:left"><div><div>Check the record status:</div><div><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Processing: Waiting for T+N countdown or blockchain confirmation.</div></li><li style="text-align:left"><div>Completed: Successfully credited to the target account.</div></li></ul></div></div></div><div style="text-align:left"> </div><hr /><ol start="7" style="list-style-type:decimal"><li><div>Does the policy apply to all users?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>No, only users who trigger risk control measures are affected:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>High-risk behaviors: For example, frequent large fiat channel purchases followed by immediate withdrawals.</div></li><li style="text-align:left"><div>Non-restricted users: Users engaged in normal trading or those who have not triggered risk control can withdraw instantly.</div></li></ul></li></ul><hr /><ol start="8" style="list-style-type:decimal"><li><div>Will the policy be changed or extended to other countries?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Adjustments are possible:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>MEXC reserves the right to expand the policy based on risk control needs (e.g., extending T+N duration or adding new countries).</div></li><li style="text-align:left"><div>If fraudulent patterns evolve, the policy may be tightened.</div></li></ul></li></ul><hr /><ol start="9" style="list-style-type:decimal"><li><div>What if my withdrawal is delayed beyond 72 hours?</div></li></ol><ul start="1" style="list-style-type:disc"><li style="text-align:left"><div>Step-by-step handling:</div><ul style="list-style-type:circle"><li style="text-align:left"><div>Check status: Confirm in your withdrawal record whether the transfer has been completed.</div></li><li style="text-align:left"><div>Contact Support: If Customer Service confirms the withdrawal was processed but funds have not arrived, provide the TxID and submit an appeal.</div></li></ul></li></ul></div>