Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan
<div data-page-id="JtLIdQlXNortTZxfSgllvjEwgqh" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525140148169d4YvycFZfwNvDa.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-doxlgzbPqtInZ3UcQRed7wAvVzm"><strong>1. Panduan Pengisian</strong></h2><div class="ace-line ace-line old-record-id-doxlg6CD4qzoggpsnemcg8XNfPd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYaw8rVEwBC5xlyhiZt1HPg"><span style="font-size: 16px;">Pada halaman <a data-lark-is-custom="true" href="https://www.mexc.com/support">Pusat Bantuan</a> MEXC, klik tombol <strong>Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgoqIJIv2Q9b62mqwlNpG3Tf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dc6893cf-06d2-4d6c-ac6a-402131640e59","height":380.28985507246375,"width":820,"currHeight":380.28985507246375,"currWidth":820,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT3fcbzgrPotjTYxY9hyliMh8gxb%2F%3Fpreview_type%3D16","file_token":"T3fcbzgrPotjTYxY9hyliMh8gxb","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgsSZcZEddPpEsOAkbBzvBzw"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313661C7ZhKSC7Q6CKgR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUM2ZjYnpnclBvdGpUWXhZOWh5bGlNaDhneGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdzU1pjWkVkZFBwRXNPQWtiQnp2Qnp3Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UM2ZjYnpnclBvdGpUWXhZOWh5bGlNaDhneGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/T3fcbzgrPotjTYxY9hyliMh8gxb/?mount_node_token=doxlgsSZcZEddPpEsOAkbBzvBzw&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://T3fcbzgrPotjTYxY9hyliMh8gxb" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgV5AmQ08JepznG20qtuwD3d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYAsfVW9r5W5K5dV5PMvLzb"><span style="font-size: 16px;">Pilih alasan yang sesuai dengan situasi Anda berdasarkan pilihan yang ditampilkan di halaman, lalu klik <strong>Berikutnya</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlg0MD752pQGLh2h91s9n0M6c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"61c4bf52-e6d9-4d88-8d0c-78a95a1281e9","height":392.17391304347825,"width":820,"currHeight":392.17391304347825,"currWidth":820,"natrualHeight":198,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNJnTbvZ4XoHfy7xBxmOlU58jgAb%2F%3Fpreview_type%3D16","file_token":"NJnTbvZ4XoHfy7xBxmOlU58jgAb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgXLXGZxr7wZXyQok0UoEGWh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605091143138124kQVgknLj22Dq3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOSm5UYnZaNFhvSGZ5N3hCeG1PbFU1OGpnQWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdYTFhHWnhyN3daWHlRb2swVW9FR1doIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OSm5UYnZaNFhvSGZ5N3hCeG1PbFU1OGpnQWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/NJnTbvZ4XoHfy7xBxmOlU58jgAb/?mount_node_token=doxlgXLXGZxr7wZXyQok0UoEGWh&mount_point=docx_image" data-width="414" data-height="198" data-lark-image-uri="drivetoken://NJnTbvZ4XoHfy7xBxmOlU58jgAb" data-lark-image-width="414" data-lark-image-height="198" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgotKJP5odDeAKkDSxwCAuPg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgevlugb04z1T1TMdoWhgzOf"><span style="font-size: 16px;">Isikan informasi yang diperlukan seperti yang ditampilkan di halaman, seperti token deposit, jaringan deposit, jumlah deposit, alamat deposit MEXC, dan TxID deposit. Setelah mengisi semua bidang, klik <strong>Kirim Permohonan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlghe22CaSfY9AXgvx4ZdPb6f"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgW8PVpek80am2BcC00vmJUb"><span style="font-size: 16px;">Setelah dikirim, permohonan pengembalian Anda akan memasuki tahap peninjauan awal yang diharapkan selesai dalam waktu 1-2 hari.</span></div><div class="ace-line ace-line old-record-id-IgCfdPMmvoPpPDxaUKulnqqkgmb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f5548d0a-796c-40ce-838d-ba98660820d5","height":588,"width":1280,"currHeight":588,"currWidth":1280,"natrualHeight":588,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLQx8bvpH3ocdxHxbX41lfmiWgGc%2F%3Fpreview_type%3D16","file_token":"LQx8bvpH3ocdxHxbX41lfmiWgGc","image_type":"image/png","size":170235,"comments":[]}]}" class="image-uploaded gallery old-record-id-W9jzdqfoPo85AKxtqvolPCdigRd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605091143138443U4ht2U3SRH2Vw.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMUXg4YnZwSDNvY2R4SHhiWDQxbGZtaVdnR2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzlqemRxZm9Qbzg1QUt4dHF2b2xQQ2RpZ1JkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MUXg4YnZwSDNvY2R4SHhiWDQxbGZtaVdnR2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/LQx8bvpH3ocdxHxbX41lfmiWgGc/?mount_node_token=W9jzdqfoPo85AKxtqvolPCdigRd&mount_point=docx_image" data-width="1280" data-height="588" data-lark-image-uri="drivetoken://LQx8bvpH3ocdxHxbX41lfmiWgGc" data-lark-image-width="1280" data-lark-image-height="588" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgIyL6lANDtded1K1dIJzT47"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgHozko0MXUwpqEnpTUJpA6b"><strong style="font-size: 16px;">1.1 Deskripsi Bidang Formulir:</strong></h3><div class="ace-line ace-line old-record-id-doxlgxvwpWpmt4rRSw1djk1Xyyf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgWspdW16iidAcZs9V2uSZFb"><span style="font-size: 16px;"><strong>1) Deposit Kripto</strong>: Harap masukkan nama token yang didepositkan untuk membantu memverifikasi detail transaksi.</span></div><div class="ace-line ace-line old-record-id-doxlgFx6PnoXAUlMH2DBrxKK3Gg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0IKWdjbeGglEP8nDGgniVb"><span style="font-size: 16px;"><strong>2) Jaringan Deposit</strong>: Pastikan untuk mengisikan jaringan deposit yang benar berdasarkan hash transaksi (TxID/TxHash). Jika Anda tidak tahu jaringan yang digunakan, silakan periksa platform tempat Anda memulai penarikan.</span></div><div class="ace-line ace-line old-record-id-doxlgc8JNWKcJX8o7t8OpA9fgme"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJ1giIwj6DJeLUDjGWPPYjc"><span style="font-size: 16px;"><strong>3) Kuantitas Deposit</strong>: Masukkan jumlah yang ditampilkan pada explorer blockchain (hingga 41 karakter, termasuk hingga 22 digit sebelum desimal dan 18 sesudahnya). Jumlah ini hanya untuk referensi. Tim Layanan Pelanggan kami akan memproses permintaan Anda berdasarkan jumlah aktual yang tecermin dalam TxID. Silakan lihat hasil akhirnya.</span></div><div class="ace-line ace-line old-record-id-doxlgqY5UEByWiMuT4HebMgR6mg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgVdtwx5zKAcp3fFHsvvTG6d"><span style="font-size: 16px;"><strong>4) Alamat Deposit MEXC</strong>: Berikan alamat penerima yang ditampilkan dalam hash transaksi (TxID/TxHash) yang merupakan alamat deposit akun MEXC Anda. Alamat ini biasanya diberi label sebagai "Alamat Tujuan" atau "Alamat Penerima" dalam detail transaksi.</span></div><div class="ace-line ace-line old-record-id-doxlggTDK1bQ7rIVQgvUoBlwhlg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgrliuMxpfoiDFzIaCPLSmJf"><span style="font-size: 16px;"><strong>5) TxID Deposit</strong>: Hash transaksi deposit (TxID/TxHash) adalah pengenal unik transaksi blockchain Anda. Masukkan hanya TxID. Jangan mengirimkan tautan situs web atau informasi lainnya. Pastikan untuk menyalin TxID langsung dari platform penarikan dan jangan memasukkan URL apa pun.</span></div><div class="ace-line ace-line old-record-id-doxlgJYuT07c7B1M4s38R1U82Ke"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"091f818a-4cfc-4e9f-b654-2519d89654dc","height":420.52173913043475,"width":744,"currHeight":420.52173913043475,"currWidth":744,"natrualHeight":234,"natrualWidth":414,"pluginName":"imageUpload","scale":1.7971014492753623,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FK6KGblSMYolDc9xzKaRldoyUgnh%2F%3Fpreview_type%3D16","file_token":"K6KGblSMYolDc9xzKaRldoyUgnh","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg1wW6eOIvkzU8qfhUFzqvTh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313819wrxMeMq9I5l3V9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLNktHYmxTTVlvbERjOXh6S2FSbGRveVVnbmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGcxd1c2ZU9Jdmt6VThxZmhVRnpxdlRoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LNktHYmxTTVlvbERjOXh6S2FSbGRveVVnbmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/K6KGblSMYolDc9xzKaRldoyUgnh/?mount_node_token=doxlg1wW6eOIvkzU8qfhUFzqvTh&mount_point=docx_image" data-width="414" data-height="234" data-lark-image-uri="drivetoken://K6KGblSMYolDc9xzKaRldoyUgnh" data-lark-image-width="414" data-lark-image-height="234" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgSoH3ZpqSA0w5uwOCrxb62g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgjZBZFoJY53gNTcjAffRfab"><strong style="font-size: 16px;">1.2 Cara Memasukkan TxID untuk Token TON di Jaringan TON:</strong></h3><div class="ace-line ace-line old-record-id-doxlgzZ30MNGHcINFRadPy9J5Jb"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgnDyuyepoNQ7XA1NwSQabsc"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>, masukkan TxID Anda, lalu klik <strong>Temukan</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoYXuSsnkfuk8RkqCZEDk6g"><span style="font-size: 16px;">Misalnya, Anda dapat memasukkan TxID di bilah pencarian seperti ini: TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301</span></div><div class="ace-line ace-line old-record-id-doxlg60nXNPrefbj6i2LZFzpSPc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e4095d58-a355-4e48-b4fc-3a27cff4d984","height":349.6811594202899,"width":754,"currHeight":349.6811594202899,"currWidth":754,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1.821256038647343,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC27ibELkOoKxCBxNYbElzy4YgcZ%2F%3Fpreview_type%3D16","file_token":"C27ibELkOoKxCBxNYbElzy4YgcZ","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlggGBgQpsFp6tcVT5PIVx7fh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314178BGurEQqHEkY9Uy.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDMjdpYkVMa09vS3hDQnhOWWJFbHp5NFlnY1oiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdnR0JnUXBzRnA2dGNWVDVQSVZ4N2ZoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMjdpYkVMa09vS3hDQnhOWWJFbHp5NFlnY1ovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/C27ibELkOoKxCBxNYbElzy4YgcZ/?mount_node_token=doxlggGBgQpsFp6tcVT5PIVx7fh&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://C27ibELkOoKxCBxNYbElzy4YgcZ" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgNe0mEfakE8Cl4043dcdwQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxlgOm82NjaMAxURfHN8vcoeDg"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlg2ImEDuQ6rKWxGpbIhUbsaf"><span style="font-size: 16px;">Temukan catatan transaksi yang mengirim dana ke alamat MEXC, lalu klik huruf yang sesuai.
Misalnya, klik huruf <strong>F</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgVFbFAF55P5CZUir0CGRv3d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"22d4b111-d317-4296-ae61-c644e83ae44b","height":370.22222222222223,"width":782,"currHeight":370.22222222222223,"currWidth":782,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8888888888888888,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHLA1blu69oD3nDxTkl4ltgWFgQh%2F%3Fpreview_type%3D16","file_token":"HLA1blu69oD3nDxTkl4ltgWFgQh","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlguPF10YOb4JAP27WPrLnHRh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314379YBjMbqDdEeWggJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJITEExYmx1NjlvRDNuRHhUa2w0bHRnV0ZnUWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd1UEYxMFlPYjRKQVAyN1dQckxuSFJoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ITEExYmx1NjlvRDNuRHhUa2w0bHRnV0ZnUWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/HLA1blu69oD3nDxTkl4ltgWFgQh/?mount_node_token=doxlguPF10YOb4JAP27WPrLnHRh&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://HLA1blu69oD3nDxTkl4ltgWFgQh" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgcvxkiLaOIt60vWVVf263cb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgAsVXOsXmxXbfuDBgdppvsb"><span style="font-size: 16px;">Dalam bagian <strong>Akun</strong>, temukan bidang <strong>hash Tx</strong> dan <strong>Lt</strong>, lalu gabungkan menggunakan titik dua ":" untuk membentuk TxID yang diperlukan untuk formulir.</span></div><div class="ace-line ace-line old-record-id-doxlg2ugyCkjGKoZNSq0ovUi89h"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2FDrK5y4UMdxGzpcB2jB8e"><span style="font-size: 16px;">Misalnya: 81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-doxlgLpPEndqtt70ABNEOdXN0kd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ff374261-62b8-485b-9f5d-107d2ec45e38","height":376.81159420289856,"width":800,"currHeight":376.81159420289856,"currWidth":800,"natrualHeight":195,"natrualWidth":414,"pluginName":"imageUpload","scale":1.932367149758454,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FY1q4bXQWRoOkQYxFlavldRoEgpc%2F%3Fpreview_type%3D16","file_token":"Y1q4bXQWRoOkQYxFlavldRoEgpc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgedHMvmSQg5vR1A1fJusR1e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314305jy1VZNlNHr6Swm.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZMXE0YlhRV1JvT2tRWXhGbGF2bGRSb0VncGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdlZEhNdm1TUWc1dlIxQTFmSnVzUjFlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZMXE0YlhRV1JvT2tRWXhGbGF2bGRSb0VncGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Y1q4bXQWRoOkQYxFlavldRoEgpc/?mount_node_token=doxlgedHMvmSQg5vR1A1fJusR1e&mount_point=docx_image" data-width="414" data-height="195" data-lark-image-uri="drivetoken://Y1q4bXQWRoOkQYxFlavldRoEgpc" data-lark-image-width="414" data-lark-image-height="195" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgpVGM3qmxWmmt8zesWZXZ6K"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg3s9V78IhtHjtNcqSMHIeHd"><strong style="font-size: 16px;">1.3 Cara Memasukkan TxID untuk Token Lain di Jaringan TON:</strong></h3><div class="ace-line ace-line old-record-id-doxlg0pCmL51jvpPJu3n92O1Ffn"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgyHuvwnYbrQCr3j0Q9WlACc"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>, masukkan TxID Anda, lalu klik <strong>Temukan</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYyeEJWDyh90TcE1ptedJ2g"><span style="font-size: 16px;">Misalnya, masukkan TxID di bilah pencarian seperti ini: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0</span></div><div class="ace-line ace-line old-record-id-U1aRda1uroYixfxDBVMlXxhOgkf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"51ae6292-9d27-4a41-b9e2-3e862eb5800d","height":386.231884057971,"width":820,"currHeight":386.231884057971,"currWidth":820,"natrualHeight":195,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC5EObpi1gooP54x67XBlEXYhggb%2F%3Fpreview_type%3D16","file_token":"C5EObpi1gooP54x67XBlEXYhggb","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgM9DNH3l4tWAM4xfl2dLacc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313945s9nfyVE8upBlTh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDNUVPYnBpMWdvb1A1NHg2N1hCbEVYWWhnZ2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdNOUROSDNsNHRXQU00eGZsMmRMYWNjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DNUVPYnBpMWdvb1A1NHg2N1hCbEVYWWhnZ2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/C5EObpi1gooP54x67XBlEXYhggb/?mount_node_token=doxlgM9DNH3l4tWAM4xfl2dLacc&mount_point=docx_image" data-width="414" data-height="195" data-lark-image-uri="drivetoken://C5EObpi1gooP54x67XBlEXYhggb" data-lark-image-width="414" data-lark-image-height="195" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg4OamPTIyU3ApUcHoms1XTv"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgBIcxksrI2UhFOegBEfDUXu"><span style="font-size: 16px;">Temukan catatan transaksi yang mentransfer token ke alamat MEXC, lalu klik huruf yang sesuai setelah <strong>Transfer Internal Jetton</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEesllE9vFEO3RrRTqJyOJh"><span style="font-size: 16px;">Misalnya, klik huruf <strong>D</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgScwqIbWGJ3apX5Jgylbacc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"47f5ead8-fd6a-49af-a858-beb6de0a8af5","height":345.6666666666667,"width":782,"currHeight":345.6666666666667,"currWidth":782,"natrualHeight":183,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8888888888888888,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQeD2bPmnDoodvgxvSWSl8o6pgke%2F%3Fpreview_type%3D16","file_token":"QeD2bPmnDoodvgxvSWSl8o6pgke","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgKsXPGIqa2Fb7UsfvrKjxPb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314102zALqpNR1e3vSgQ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRZUQyYlBtbkRvb2R2Z3h2U1dTbDhvNnBna2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdLc1hQR0lxYTJGYjdVc2Z2cktqeFBiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RZUQyYlBtbkRvb2R2Z3h2U1dTbDhvNnBna2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/QeD2bPmnDoodvgxvSWSl8o6pgke/?mount_node_token=doxlgKsXPGIqa2Fb7UsfvrKjxPb&mount_point=docx_image" data-width="414" data-height="183" data-lark-image-uri="drivetoken://QeD2bPmnDoodvgxvSWSl8o6pgke" data-lark-image-width="414" data-lark-image-height="183" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgOBWDHIWdebc0UVybKOL6Xc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXMlhcPMTwxcriXcsYkvrIc"><span style="font-size: 16px;">Dalam bagian <strong>Akun</strong>, temukan bidang <strong>hash Tx</strong> dan <strong>Lt</strong>, lalu gabungkan menggunakan titik dua ":" untuk membentuk TxID yang diperlukan untuk formulir.</span></div><div class="ace-line ace-line old-record-id-doxlg40udccMpnbh7RJknf6SZLf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpV7xQFsTXlsY2QuheI6kEd"><span style="font-size: 16px;">Misalnya: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-doxlgrUGNR7eaKrZwG5KVKqSarg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5f72f6c4-6a67-4d54-9e6b-dc2c57b984f9","height":215.89371980676327,"width":820,"currHeight":215.89371980676327,"currWidth":820,"natrualHeight":109,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIj8IbcF8von65JxAPFkl8c1dgtg%2F%3Fpreview_type%3D16","file_token":"Ij8IbcF8von65JxAPFkl8c1dgtg","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgF34pG40AoZjLbFUtpmLFFh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313767KLISaqZ1GENXzJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJajhJYmNGOHZvbjY1SnhBUEZrbDhjMWRndGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdGMzRwRzQwQW9aakxiRlV0cG1MRkZoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JajhJYmNGOHZvbjY1SnhBUEZrbDhjMWRndGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Ij8IbcF8von65JxAPFkl8c1dgtg/?mount_node_token=doxlgF34pG40AoZjLbFUtpmLFFh&mount_point=docx_image" data-width="414" data-height="109" data-lark-image-uri="drivetoken://Ij8IbcF8von65JxAPFkl8c1dgtg" data-lark-image-width="414" data-lark-image-height="109" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgADeYJfhRb3IOy47y12Jr1e"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgjU06FOnQl7fqBwKoXbvJ37"><span style="font-size: 16px;">1.4 Pengiriman Informasi Tambahan</span></h3><div class="ace-line ace-line old-record-id-doxlgsClUP2a1nxZp9p9mBwWwye"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4pqXEnZccJv8sggWHVV6Th"><span style="font-size: 16px;">Setelah permohonan Anda lolos peninjauan, Layanan Pelanggan MEXC akan mengungkapkan alamat pengembalian awal kepada Anda. Harap verifikasi apakah alamat pengirim sudah benar.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlguEu1Rpn4aNgDNNQ3lIuBpb" data-list="bullet"><div><span style="font-size: 16px;">Jika alamatnya benar, klik <strong>Konfirmasi pengembalian ke alamat ini</strong>, lalu dana Anda akan dikembalikan ke alamat tersebut.</span></div></li><li class="ace-line ace-line old-record-id-doxlgDNqPZvYpCsfRsNd0cYhTzw" data-list="bullet"><div><span style="font-size: 16px;">Jika alamat salah atau tidak dapat menerima dana, klik <strong>Batalkan Permohonan</strong>, lalu hubungi Layanan Pelanggan online untuk memberikan informasi alamat pengembalian yang benar.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgswHMiw0FfQhFuox4BxuWIf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgUhIGSsk6TluOByKoK7dOjd"><span style="font-size: 16px;"><strong>Harap diperhatikan:</strong> MEXC tidak mendukung pengembalian dana untuk token yang tidak didukung atau deposit yang dilakukan ke alamat hot wallet MEXC. Hanya pengembalian ke alamat pengiriman awal yang didukung.</span></div><div class="ace-line ace-line old-record-id-doxlgpTrSDA8flasRVXB8Z34dWc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c7246e47-5642-4236-82b1-e8501d864ccc","height":387.30434782608694,"width":786,"currHeight":387.30434782608694,"currWidth":786,"natrualHeight":204,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8985507246376812,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYPCQbGKDWoL24gxazgQl12uLgIb%2F%3Fpreview_type%3D16","file_token":"YPCQbGKDWoL24gxazgQl12uLgIb","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgmSgtf5nySZhe7vtidwpNvg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313977pbdmoyvemCbgs9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZUENRYkdLRFdvTDI0Z3hhemdRbDEydUxnSWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdtU2d0ZjVueVNaaGU3dnRpZHdwTnZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZUENRYkdLRFdvTDI0Z3hhemdRbDEydUxnSWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/YPCQbGKDWoL24gxazgQl12uLgIb/?mount_node_token=doxlgmSgtf5nySZhe7vtidwpNvg&mount_point=docx_image" data-width="414" data-height="204" data-lark-image-uri="drivetoken://YPCQbGKDWoL24gxazgQl12uLgIb" data-lark-image-width="414" data-lark-image-height="204" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgc7PrrLHa4geG7qnghD2Jie"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaFTXyhIopMo7fhQavzmQcd"><span style="font-size: 16px;">Setelah Anda mengklik <strong>Konfirmasi pengembalian ke alamat ini</strong>, artinya Anda telah memverifikasi bahwa alamat tersebut valid dan benar. Jika dana yang dikembalikan tidak dapat diterima di alamat ini, <strong>MEXC tidak akan bertanggung jawab</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgNIUFjeGNaQsrUGu0ZchpFu"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9a09a12f-856e-44f9-8174-a1a83f969c0a","height":372.52173913043475,"width":756,"currHeight":372.52173913043475,"currWidth":756,"natrualHeight":204,"natrualWidth":414,"pluginName":"imageUpload","scale":1.826086956521739,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FE0A2bAymuoIH9PxNbKKlaSzJgof%2F%3Fpreview_type%3D16","file_token":"E0A2bAymuoIH9PxNbKKlaSzJgof","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlghwMD4JctekrGwBcjZPp6Gg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314024034wAQ4lrHbj5n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFMEEyYkF5bXVvSUg5UHhOYktLbGFTekpnb2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdod01ENEpjdGVrckd3QmNqWlBwNkdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FMEEyYkF5bXVvSUg5UHhOYktLbGFTekpnb2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/E0A2bAymuoIH9PxNbKKlaSzJgof/?mount_node_token=doxlghwMD4JctekrGwBcjZPp6Gg&mount_point=docx_image" data-width="414" data-height="204" data-lark-image-uri="drivetoken://E0A2bAymuoIH9PxNbKKlaSzJgof" data-lark-image-width="414" data-lark-image-height="204" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-GK8sdsWPtoifhEx7568lKRVQgth"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Y4WWdZnlxoUwefx4BqnlncX9g3c"><strong>2. Biaya Penanganan dan Estimasi Waktu Pemrosesan</strong></h2><div class="ace-line ace-line old-record-id-W1t6dyP4loCbEdxJ0pQlFWvggte"> <span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="258;227;315;158" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="258"><col width="227"><col width="315"><col width="158"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EXm5dmHReofrEoxrEu3lK2Itgjg"><strong style="font-size: 16px;">Jenis masalah pada deposit</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WTZBdqdSToKOUXxdVK5lX3WhgCb"><strong style="font-size: 16px;">Biaya</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FSRpdBECDoEnjZxPyCQlVsCNgfb"><strong style="font-size: 16px;">Penanganan</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SYhidE3RooTfKPxRfESltln0gVb"><strong style="font-size: 16px;">Waktu pemrosesan</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-LRg0dfaj4o2Lamx65gglXdI6guh"><span style="font-size: 16px;">Deposit dikirim ke hot wallet</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QtUdd7JKZo9l7uxonPHlLLpggrd"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X5QNdGuRVormMkxzYUHlqGUHgGp"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Yo7FdKDRRoQaHbxsCqnl1h6fgPc"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-TDy8d7GnFoiklyx64tIlA9ldgye"><span style="font-size: 16px;">Deposit tanpa Memo atau dengan Memo yang salah</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-OvuydfVLsoihnpxaMtolPe0PgIe"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Iu8tdkkprobGC4xRLT1l3vHPgib"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XduBdggx8o528ax8mSwlopJ0gTb"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-KV8JdB4P4oMtWFxwV0Nlgun2gMb"><span style="font-size: 16px;">Deposit token yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-SmBSd5t2joyFMvxRWcJlDdL8gxc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-OHStdnP1EoKsOuxBMJNlte16gSg"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BVN8dK9GIo7bWpxkk8flRLB0gid"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-WAIEdPHd9oEiUQxaZKUl0ImFg2c"><span style="font-size: 16px;">Deposit melalui jaringan yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-L96NdJHE3oXEYRxi5UNly1QhgVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X8D4dPGsUo6sqwx5uWVlFDSuguc"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JcVzdj53hoH9Drxs5rilOv9RgDh"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QE12dAr9EoyIM5x2ogqlyXbPgqh"><span style="font-size: 16px;">Deposit token terlarang atau melalui jaringan terlarang</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-NAXZdz9bmoSAoHxfFRFlujtAgxe"><span style="font-size: 16px;">Disesuaikan secara dinamis berdasarkan biaya gas on-chain</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-IiKJd0HUqors8gxK646lrHIsg7f"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GMjrdBvTqoeOE7xVSEtlqca2gTe"><span style="font-size: 16px;">7 Hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ApWHdmjIgoRfRexnt6klb6Hkghe"><span style="font-size: 16px;">Deposit token yang didukung melalui jaringan yang sesuai belum dikreditkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RtxcdmfDUoL0HIxfsL1l7Gz0gng"><span style="font-size: 16px;">Gratis</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-NsZed2rhToBPwlx1stPlHuFqgnd"><span style="font-size: 16px;">Dikreditkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMmfdIbQmorHflxRS2SlRi1ZgHe"><span style="font-size: 16px;">3 Hari</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RNfCdalfJosIBexunublAc3Dgzu"><span style="font-size: 16px;"><strong>Catatan:</strong> Beberapa deposit mungkin melibatkan kondisi khusus. Silakan merujuk pada hasil penanganan aktual dari Layanan Pelanggan.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-DIotdl3yDoAgUgxUfDZlyohRgnb"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-H6YSdrPKroGoVsx9P6qlsIf3gMe"><strong>3. Cara Membayar Biaya Penanganan</strong></h2><div class="ace-line ace-line old-record-id-Oas8drADwoQemPxUxLrlcMIegyE"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NDIidmRdooLX7exa3Qkl21SkgTd"><span style="font-size: 16px;">Biaya penanganan dibebankan berdasarkan jumlah aktual yang tertera di halaman aplikasi. Setelah mengirimkan informasi tambahan, sistem akan otomatis membekukan jumlah biaya yang sesuai dari akun Spot Anda. Tidak diperlukan pembayaran manual.</span></div><div class="ace-line ace-line old-record-id-PLhXd4J1To9DuCxnQHblpndWg0u"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SeNQdSaMgo2JgxxkgYelu9Ffgeh"><span style="font-size: 16px;">Untuk memastikan biaya berhasil dipotong, harap pastikan saldo USDT di akun Spot Anda mencukupi terlebih dulu. Jika saldo akun tidak mencukupi, pengajuan tidak dapat diselesaikan. Harap isi ulang saldo sebelum melanjutkan.</span></div><div class="ace-line ace-line old-record-id-X29CdNte5oUXbixKzDnlB2yvg8e"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XgFnd47CKow3muxoyivlznkYgUe"><span style="font-size: 16px;">Jika ada pertanyaan, jangan ragu untuk menghubungi Layanan Pelanggan kapan saja.</span></div><div class="ace-line ace-line old-record-id-KvoqdoyqzoDHWjxCvVSl4Wczgcg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C8yFdbx3eoOeBnxzub4lt4bfgWc"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-V0UZd9tIYoJs2Lx93fVl8liogrh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">Apa itu Permohonan Pengembalian Deposit Tidak Masuk?</a></div></li><li class="ace-line ace-line old-record-id-GVvNdRyGMoayV9xLkfolPGQIgWb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah: Deposit Tidak Masuk</a></div></li><li class="ace-line ace-line old-record-id-U4CUdmogPod1B0xYuEjljcMNgDg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Permohonan Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-XdXhd3Y68oyqFWxLxfFl3hoNg9c" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-NplFdRZwCopM12xmlDjliunCgWd" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul></div>
Mengajukan Pemulihan Deposit Karena Memo/Tag Tidak Terisi atau Salah Terisi
<div data-page-id="EW9cdmXAJolzQ0x9UQAlkq9pgs2" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgN0WYAgAPLhCfOADe6cfmjT"><strong>Apa Tujuan Memo/Tag?</strong></h2><div class="ace-line ace-line old-record-id-doxlgJ7ye4Ud90dej9ShbRptFKg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRXQIhmN5PnGrNYLuL5Dzwe"><span style="font-size: 16px;">Memo/Tag adalah informasi alamat tambahan yang diperlukan untuk transfer kripto tertentu guna mengidentifikasi penerima transaksi yang dituju. Untuk token seperti <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XRP">XRP</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/ATOM">ATOM</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XLM">XLM</a></span>, dan <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a></span>, alamat dompet saja tidak cukup. Memo/Tag yang benar juga harus disertakan agar transfer berhasil diselesaikan.</span></div><div class="ace-line ace-line old-record-id-doxlgR83mRbZ5LbjXm7ph5HAlHf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3ox2eoXkEKS45YQ8E0dwD1"><span style="font-size: 16px;">Di platform MEXC, untuk token yang memerlukan Memo/Tag, seperti XRP dan ATOM, semua pengguna berbagi alamat dompet deposit yang sama. Oleh karena itu, hanya dengan memasukkan Memo/Tag deposit yang benar, sistem dapat mengalokasikan aset secara akurat ke akun Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgViURzPYW6P3jej2plkUvPc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgNzrfFom3xAS7wn5kSbcsBe"><strong>Cara Memulihkan Aset</strong></h2><div class="ace-line ace-line old-record-id-doxlgYd3c5By9JN9l6Unn9vjK7d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgLrLiGyIEldmuvFbELhdvbi"><span style="font-size: 16px;">Jika lupa memasukkan Memo/Tag atau salah memasukkan saat melakukan transfer, ajukan pemulihan aset dengan mengisi formulir <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>. Untuk instruksi lengkap, lihat artikel <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">Cara Mengisi Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgjqa0rRVBNirj1QSoJHTItc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQ0cxeuR8oYraz9LIogcnGc"><span style="font-size: 16px;">*BTN-<strong>Permohonan Pengembalian Deposit Tidak Terkredit</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/id-ID/support/deposit-recovery</a></span>*</span></div><div class="ace-line ace-line old-record-id-doxlgbj6M3v8o1XcWa6WjzWZ7Kg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgDTRkVzC1R6BNCZsjJCbMyg"><strong>Syarat dan Ketentuan</strong></h2><div class="ace-line ace-line old-record-id-doxlgrXN5LX8v8o4r3twbqCT03d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6GzA1ux3TjyoZwxiRNdDSe"><span style="font-size: 16px;">1. MEXC akan berupaya semaksimal mungkin untuk membantu memulihkan aset. Namun, karena kompleksitas jaringan blockchain, MEXC tidak dapat menjamin pemulihan aset 100% untuk semua kasus.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6KngxDQk0P5QDSz2rbBQce"><span style="font-size: 16px;">2. Jika MEXC tidak dapat memulihkan aset, deposit token yang tidak didukung dapat mengakibatkan kerugian permanen.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcYlBWJy8BuuHax6jfcdBJc"><span style="font-size: 16px;">3. Karena pemulihan aset memerlukan tinjauan dan pemrosesan manual yang substansial, biaya penanganan dapat dikenakan setelah pengajuan disetujui. Jumlah spesifik akan bergantung pada jumlah yang tertera di halaman.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgtsbfupJvsFi0GjCZswQGbh"><span style="font-size: 16px;">4. Setelah aplikasi disetujui, perkiraan waktu penyelesaian akan ditampilkan. Jika pemulihan aset sangat kompleks, waktu penyelesaian aktual dapat lebih lama.</span></div><div class="ace-line ace-line old-record-id-doxlgDL9VYVOXYdS1aSAtGzi9Vb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgrFRluBk0vMj7YzdbyL3Xgf"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgrY9ULx5faNYSkrRx52F8th" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">Cara Memeriksa Alamat dan Memo</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgMPFZMbrC5AT5aVS9c6JUte" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggrkXdLsigiR1MyYVtPiSVe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah:Deposit Tidak Masuk</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgZdeNk5pmeSXbOIcvNHq4sc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">Tindakan yang Harus Dilakukan Saat Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgkxrsy2md7ZCQFDWOujbhPb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Pra-Kredit?</a></span></div></li></ul></div>
Apa itu Permohonan Pengembalian Deposit yang Tidak Dikreditkan?
<div data-page-id="G3Eedtl0GoWlRKxRVlllR8O4gle" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgg8xteEWcuTfSRL7wFhRlVD"><strong>1. Pengantar Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlg8MTCUrCrug0aBEUghiIpeJ"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmioGUO2qjcuBmrorJtj6bf"><span style="font-size: 16px;">Jika deposit aset digital Anda ke MEXC belum dikreditkan, Anda dapat mengirimkan formulir <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Tim Layanan Pelanggan MEXC akan berupaya semaksimal mungkin untuk memulihkan dana Anda.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgm5gKTRRgQIcNCPQWOBlsAb" data-list="bullet"><div><span style="font-size: 16px;">Setelah pengiriman, MEXC akan memberitahukan hasil peninjauan kepada Anda melalui email atau pesan di situs dalam waktu 1-2 hari. Harap bersabar selama masa ini.</span></div></li><li class="ace-line ace-line old-record-id-doxlgcHPi19QKH18t0RN9vs5XGf" data-list="bullet"><div><span style="font-size: 16px;">Jika permohonan disetujui, estimasi waktu penyelesaian pemulihan akan ditampilkan (dalam kebanyakan kasus, prosesnya selesai lebih awal, tetapi tidak melampaui estimasi waktu). Dalam kasus khusus atau situasi yang lebih rumit, waktu pemrosesan sebenarnya mungkin melebihi estimasi dan ada kemungkinan dana tidak dapat dipulihkan. Silakan lihat hasil akhirnya.</span></div></li><li class="ace-line ace-line old-record-id-doxlg9gIbyCWOaOO2w18QAnh4Oc" data-list="bullet"><div><span style="font-size: 16px;">Proses pemulihan memerlukan dukungan teknis dan manual tambahan. Biaya layanan akan dikenakan. Silakan lihat pemberitahuan di halaman atau notifikasi email untuk mengetahui detail spesifiknya.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgKX6edOpc3WdeuzE66dhWgj"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgVHsUNsSsAM0a8YIOFpfr6f"><strong>2. Saat Harus Mengajukan Permohonan Pemulihan Dana</strong></h2><div class="ace-line ace-line old-record-id-RwfBdhPNnoMwtVx4s4WluGjIgSf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2tAGGbvSQWXFYvZDaCyGwM"><span style="font-size: 16px;">1) Deposit Token yang Tidak Didukung: Jika Anda mendepositkan token yang tidak didaftarkan atau didukung oleh MEXC, dana ini tidak dapat dikreditkan ke akun Anda.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghYWRTLQwxwYGHb0eLyV5Oe"><span style="font-size: 16px;">2) Detail Deposit Salah: Jika Anda mengirim dana ke alamat hot wallet MEXC dan bukan ke alamat deposit pribadi atau Anda gagal menyertakan Memo/Tag yang diperlukan, deposit tidak dapat dikreditkan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2a2IrX8CqGlEh6rUT7MHAb"><span style="font-size: 16px;">3) Penarikan Ditolak: Jika penarikan Anda dari MEXC ditolak oleh platform penerima dan dana dikembalikan ke MEXC, dana tersebut mungkin tidak otomatis muncul di akun Anda dan memerlukan bantuan pemulihan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgovdstgiq4eFEFbcqABLGrb"><span style="font-size: 16px;">4) Dana Hilang di Tujuan: Jika Anda berhasil menarik dana dari MEXC tetapi platform penerima tidak mengkreditkan dana tersebut, harap hubungi platform penerima terlebih dahulu untuk menyelidiki keterlambatan atau masalahnya.</span></div><div class="ace-line ace-line old-record-id-doxlgxhL5pVImDtcNUWFCcpepfF"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSoRiqXz7c8klHF5GTtpnVW"><strong>3. FAQ Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlgcqcbMXHgSN3r3SsRlvJHwc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgsaVryweDqgE6saML6ARPMI"><strong style="font-size: 16px;">3.1 Berapa lama waktu yang dibutuhkan untuk Permohonan Pengembalian Deposit yang Tidak Dikreditkan?</strong></h3><div class="ace-line ace-line old-record-id-doxlgZ4JSjF9CAxK7eR6sAfHWye"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxw5O4mSu9NqjhhmXL6zhzf"><span style="font-size: 16px;">Setelah Anda mengirimkan permohonan, MEXC akan meninjaunya dalam waktu 1-2 hari. Setelah disetujui, estimasi waktu yang dibutuhkan untuk menyelesaikan pengembalian aset akan ditampilkan di antarmuka pengguna Anda. Dalam kasus rumit tertentu, pemulihan deposit yang salah atau gagal mungkin memerlukan waktu lebih dari 60 hari tergantung pada kesulitan pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlgEELiSUC7u614nV97IYF6ab"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgcD4KIhBPZRvphDs1VAIq7e"><strong style="font-size: 16px;">3.2 Bagaimana jika alamat pengirim tidak dapat menerima dana? Bagaimana cara mengajukan perubahan dan apa syarat untuk mengubah alamat pengirim?</strong></h3><div class="ace-line ace-line old-record-id-doxlgBgS4R2i7zQ5NekZ8drWk4Q"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgFhTnbuhAqVPrnSgMd77GSd"><span style="font-size: 16px;">Jika alamat pengirim tidak dapat menerima dana pada saat konfirmasi, Anda dapat menghubungi Layanan Pelanggan dan memberikan alasannya beserta dokumentasi pendukung. Permintaan akan ditinjau oleh tim Layanan Pelanggan.</span></div><div class="ace-line ace-line old-record-id-doxlgitzbMfBfNp46jfnGab7jV0"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgsuY9npfjgpHJKY8pxjIE9e"><span style="font-size: 16px;">Jika status pemulihan sudah memproses dana, Anda perlu menghubungi Layanan Pelanggan untuk mengonfirmasi apakah permohonan dapat dibatalkan dan alamat pengembalian dapat diubah.</span></div><div class="ace-line ace-line old-record-id-doxlg2fjLPnaGWZfjaprDi9GH4g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgMqB20qErC9qqwmUySDRBQc"><strong style="font-size: 16px;">3.3 Bagaimana jika saya memiliki lebih dari 10 deposit yang tidak dikreditkan? Bagaimana cara mengajukan permohonan secara massal?</strong></h3><div class="ace-line ace-line old-record-id-doxlgrKC7f1vjb3dEIsZv0sWOxb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpg2GbQCyFC8ObGAW7OLyJd"><span style="font-size: 16px;">Jika Anda memiliki lebih dari 10 deposit yang tidak dikreditkan, silakan hubungi Layanan Pelanggan secara langsung untuk mendapatkan bantuan pemrosesan batch.</span></div><div class="ace-line ace-line old-record-id-doxlgiLEyiMS0imSnjTqMUa7lij"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg8Z1jvzHqokTGWtTYSe05cg"><strong style="font-size: 16px;">3.4 Cara Memeriksa Progres, Jangka Waktu Peninjauan, dan Waktu Pemrosesan Dana</strong></h3><div class="ace-line ace-line old-record-id-doxlgVhk1RS9AxYSJBS1whjdoff"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoUQsuyqmRbhCwCvjB4hqXe"><span style="font-size: 16px;">Pelacakan Progres: Anda dapat memeriksa statusnya di halaman <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery/record">Riwayat Permohonan</a></span>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXQSSgHBAG7fP0uhxBeRx4c"><span style="font-size: 16px;">Jangka Waktu Peninjauan: Estimasi waktu peninjauan adalah 8 jam. Jika permohonan Anda belum ditinjau dalam waktu 8 jam, Anda dapat menghubungi Layanan Pelanggan untuk mendapatkan tindak lanjut.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4QUc57RY3FVvaBJZ1vzDFd"><span style="font-size: 16px;">Waktu Pemrosesan Dana: Lihat estimasi waktu penyelesaian yang ditunjukkan pada halaman permohonan.</span></div><div class="ace-line ace-line old-record-id-doxlg8Rpfw8dL7vqPliEgwos7Ic"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYjnDaJprHR5tgPlewJiG8e"><span style="font-size: 16px;"><strong>Catatan</strong>: Estimasi waktu respons kembali mencerminkan durasi maksimum yang diharapkan. Dalam sebagian besar kasus, pemrosesan diselesaikan lebih awal. Namun, karena perbedaan dalam jaringan blockchain atau masalah teknis terkait transfer on-chain, mungkin terjadi keterlambatan.</span></div><div class="ace-line ace-line old-record-id-doxlgzBB9DiVhFEIIA9MVhYZJUe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgpnYj2WP9ts4Qp4acrzWSrL"><strong style="font-size: 16px;">3.5 Apakah biaya layanannya bersifat tetap?</strong></h3><div class="ace-line ace-line old-record-id-doxlgirX5y5qY0djOfxSqDIIIce"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCHW3OUnIHesTdxESrZ5Ozb"><span style="font-size: 16px;">Biaya layanan tidak bersifat tetap. Jumlahnya dapat bervariasi tergantung pada kondisi pasar, biaya operasional, atau kompleksitas teknis.</span></div><div class="ace-line ace-line old-record-id-doxlgGWMKMgdHUiF3ITx7eRHyOr"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg1JbURj3ZJHamGT7QYtKPUh"><strong style="font-size: 16px;">3.6 Apa yang terjadi dengan biaya layanan jika masalah deposit tidak dapat diselesaikan?</strong></h3><div class="ace-line ace-line old-record-id-doxlgAVahJCugkucVMwIEloGPbh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguk1CIo4bRtWqPSVAPr6x2b"><span style="font-size: 16px;">Setelah mengklik "Kirim", jumlah biaya yang sesuai akan dibekukan sementara di akun Spot dan dipotong setelah aset berhasil dipulihkan. Jika kami tidak dapat memulihkan aset, biaya akan otomatis dicairkan.</span></div><div class="ace-line ace-line old-record-id-doxlgQff4Sut4b5RwQQkvnX63Sh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMIXDsmPaxPJ1w1e1ZDy7Je"><strong style="font-size: 16px;">Catatan:</strong></div><div class="ace-line ace-line old-record-id-doxlguElNX89P7RJ2lQxvn460Pb"><span style="font-size: 16px;">1）Kami tidak dapat menjamin bahwa dana akan dikembalikan dalam semua kasus.</span></div><div class="ace-line ace-line old-record-id-doxlgKx8eHO6X4qFx07e39Eywad"><span style="font-size: 16px;">2）Jika jumlah deposit Anda di bawah jumlah minimum yang dapat dikembalikan, deposit tersebut tidak dapat diproses. Jumlah minimum yang dapat dikembalikan sama dengan jumlah penarikan minimum.</span></div><div class="ace-line ace-line old-record-id-Qi5fdQN6fo7h5WxIYDKletPag7f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IVHbdirijoAsjVxc7EAlNI0Egdh"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MO10dxhProh59Xx4UXElAU33ghb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-SFLVdYs7EoKtLzxG1OElPzJpgch" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah: Deposit Tidak Masuk</a></div></li><li class="ace-line ace-line old-record-id-JJxSdKKEPou6oVxwyvIlM0BSgEg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Permohonan Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-MAFud7LUho0bQTxho9IlXXZVgCc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-JCcFdViafo2EQCxb4UulIYzigWh" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-MdCRdNAqToiOcZx28RJlDSZYgUg"><span style="font-size: 16px;"><br></span></div></div>
Aplikasi Pengembalian Deposit Terbatas MEXC
<div data-page-id="Baz0dmXSEogCULxT5E0laGOrgOd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlg7MpOIagXs2hvQy2s8ohvHc"><strong>1. Apa itu aplikasi pengembalian deposit terbatas?</strong></h2><div class="ace-line ace-line old-record-id-doxlg3TCxVNbpx3CQXMjZcCwtTd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgeKff2mxqXzmTLTnofXvPVb"><span style="font-size: 16px;">Jika tidak dapat menyelesaikan verifikasi KYC di MEXC karena alasan khusus, dana yang didepositkan dapat berstatus terbatas dan sementara tidak dapat dikreditkan ke akun.</span></div><div class="ace-line ace-line old-record-id-doxlgEuflGrcARlP9IZFknIJp6c"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRSCIDvWaEyr7eIsElZQtHd"><span style="font-size: 16px;">Dalam sebagian besar kasus, setelah verifikasi KYC selesai, dana dapat dikreditkan secara normal. Namun, jika verifikasi KYC benar-benar tidak dapat diselesaikan, MEXC menyediakan fitur <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/rollback-registration">aplikasi pengembalian</a></span> deposit terbatas untuk mengembalikan dana ke alamat asal.</span></div><div class="ace-line ace-line old-record-id-doxlgMsdmqLVJFf1sTrPb8kd8k3"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgP8ZxoOcvv6FLzMVYOQ8GMe"><strong>2. Bagaimana cara mengajukan pengembalian deposit terbatas?</strong></h2><div class="ace-line ace-line old-record-id-doxlgde9lt0tPjjrQFYn4wDbVNc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg7ViikAjdyctxQNHFtJqbqe"><span style="font-size: 16px;">1. Buka situs resmi MEXC lalu masuk ke akun. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgea6r3l3nE1Xwz9XharQJLg"><span style="font-size: 16px;">2. Klik <strong>Dompet</strong> di bagian atas halaman lalu pilih <strong>Riwayat Pendanaan</strong>. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgyEjmJxm9z6bde10cl9WMMg"><span style="font-size: 16px;">3. Di bagian <strong>Deposit</strong>, cari catatan deposit dengan status <strong>Terbatas</strong> lalu klik. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgybRrCYvZBc7as5VBsO8DNb"><span style="font-size: 16px;">4. Klik <strong>Tidak Dapat Verifikasi?</strong></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgu9WY2FRyHtKgMmSurNUgSh"><span style="font-size: 16px;">5. Lengkapi dan kirim formulir <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/rollback-registration">aplikasi pengembalian</a></span> sesuai instruksi di layar. </span></div><div class="ace-line ace-line old-record-id-doxlgKlWBB5wRUdu13NdhpeR9xb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9bbce98c-1828-4276-80be-925ebe9eb2d0","height":366.42512077294685,"width":820,"currHeight":366.42512077294685,"currWidth":820,"natrualHeight":185,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVhdBb00OfoRGUQxxFUhlof0ugRh%2F%3Fpreview_type%3D16","file_token":"VhdBb00OfoRGUQxxFUhlof0ugRh","image_type":"image/png","size":113040,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgl3FPGxFK6AhUNZZpNwg5Xe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260404103002400ThgFbL0NERADDB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWaGRCYjAwT2ZvUkdVUXh4RlVobG9mMHVnUmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdsM0ZQR3hGSzZBaFVOWlpwTndnNVhlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WaGRCYjAwT2ZvUkdVUXh4RlVobG9mMHVnUmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/VhdBb00OfoRGUQxxFUhlof0ugRh/?mount_node_token=doxlgl3FPGxFK6AhUNZZpNwg5Xe&mount_point=docx_image" data-width="414" data-height="185" data-lark-image-uri="drivetoken://VhdBb00OfoRGUQxxFUhlof0ugRh" data-lark-image-width="414" data-lark-image-height="185" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgkHvzTV4RK1UaFGjCKvsPsf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgMXWyLZV0apcEOorwF5h8ld"><strong>3. Dokumen yang diperlukan untuk aplikasi pengembalian</strong></h2><div class="ace-line ace-line old-record-id-doxlgf1j3Qk4MlO4YmYeu4ELxnd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgZTVwyqsL4qbJKCyPblDOXG"><span style="font-size: 16px;">Saat mengajukan aplikasi pengembalian deposit terbatas, siapkan dokumen berikut:</span></div><div class="ace-line ace-line old-record-id-doxlgVlLpcBE8x6OMaE9RSnALGe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgx1HHv6JiuKvD5ot8dllqMd"><strong style="font-size: 16px;">3.1 Dokumen Identitas</strong></h3><div class="ace-line ace-line old-record-id-doxlgSU08TSaOjpk5IxRW3L2Vhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTNWYQiANemX3xsvvNJZSHh"><span style="font-size: 16px;">Sediakan dokumen identitas resmi yang masih berlaku. Dokumen yang diterima meliputi paspor, KTP, atau SIM. Pastikan masa berlaku terlihat jelas pada dokumen. Format file yang didukung: jpg, png, bmp, jpeg, dan gif, dengan ukuran maksimal 15 MB.</span></div><div class="ace-line ace-line old-record-id-doxlgkQqtYW65aZ4nQbQ7r6fj7b"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg7t0VkmCravxyW5oR6gu6vf"><strong style="font-size: 16px;">3.2 Bukti Video dan Dokumen Aplikasi Pengembalian</strong></h3><div class="ace-line ace-line old-record-id-doxlgnmP9Pfnsuu6C5r7AGaGYBd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMqQKzJj8v0x7l2EXGUV6Se"><span style="font-size: 16px;">1. Siapkan dokumen identitas asli dan masih berlaku. </span></div><div class="ace-line ace-line old-record-id-doxlgnJc7O5HBfBsYRanN6bgz2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglnddJ15kkT2JXz9f0d2asf"><span style="font-size: 16px;">2. Siapkan kertas putih dan cetak atau tulis tangan isi aplikasi pengembalian. Templat resmi MEXC dapat diunduh untuk digunakan. </span></div><div class="ace-line ace-line old-record-id-doxlgVBnx638CcndAuJEHmVpGVc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJ6KWwgjf3o9dm74jt15tig"><span style="font-size: 16px;">3. Aktifkan perekaman video di ponsel atau kamera, lalu rekam video singkat. Saat merekam, pegang dokumen identitas di satu tangan dan kertas aplikasi di tangan lainnya. Pastikan wajah terlihat jelas dan tidak terhalang. </span></div><div class="ace-line ace-line old-record-id-doxlgfyYAFppTltfPR0evOjdalM"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCO4dsmFKpJUPc3wgCfS5Tf"><span style="font-size: 16px;">4. Pastikan tanggal perekaman sesuai dengan tanggal pada dokumen aplikasi pengembalian. </span></div><div class="ace-line ace-line old-record-id-doxlgfkLlmzdE6bY9McbE2XgNvh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXmpd7hsEr4py4sLq2hGhfh"><span style="font-size: 16px;">5. Format video yang didukung: mp4, mov, dan avi, dengan ukuran maksimal 50 MB. Format file yang didukung untuk dokumen aplikasi pengembalian adalah jpg, png, bmp, jpeg, gif, dan pdf dengan ukuran maksimal 15 MB. </span></div><div class="ace-line ace-line old-record-id-doxlgdEBrpjFlZWtkPXhaFewXUf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"860842f8-8cd6-41b5-b620-48e040282a44","height":1115.5507246376812,"width":806,"currHeight":1115.5507246376812,"currWidth":806,"natrualHeight":573,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9468599033816425,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUt10bx31woiR2pxzLrglE61MgLc%2F%3Fpreview_type%3D16","file_token":"Ut10bx31woiR2pxzLrglE61MgLc","image_type":"image/png","size":335116,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg423xf8cI8UuXFLkaWKk1Wc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260404103002702ZUTCfSJDewvrZm.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJCYXowZG1YU0VvZ0NVTHhUNUUwbGFHT3JnT2QiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3NTc2NDkyMjQ3NDgzNTM1MDcwIiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IlV0MTBieDMxd29pUjJweHpMcmdsRTYxTWdMYyIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6MzM1MTE2LCJzY2FsZSI6MS45NDY4NTk5MDMzODE2NDI1LCJ3aWR0aCI6NDE0LCJoZWlnaHQiOjU3MywibmFtZSI6ImltYWdlMi5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJVdDEwYngzMXdvaVIycHh6THJnbEU2MU1nTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGc0MjN4ZjhjSThVdVhGTGthV0trMVdjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VdDEwYngzMXdvaVIycHh6THJnbEU2MU1nTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Ut10bx31woiR2pxzLrglE61MgLc/?mount_node_token=doxlg423xf8cI8UuXFLkaWKk1Wc&mount_point=docx_image" data-width="414" data-height="573" data-lark-image-uri="drivetoken://Ut10bx31woiR2pxzLrglE61MgLc" data-lark-image-width="414" data-lark-image-height="573" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlge16OK5ufRdJh1MWBKxro3d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg6ow43wDhuHYUozxfHS1TOb"><strong>4. Mengapa perlu mengirimkan informasi identitas?</strong></h2><div class="ace-line ace-line old-record-id-doxlgOi6RLb5YmmxHTU6IjsJvvk"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghAsiyYRTplfOv3TC73fbCf"><span style="font-size: 16px;">Dokumen identitas diperlukan untuk melindungi dana dan keamanan akun. Setelah identitas diverifikasi, barulah aset dalam akun dapat dikembalikan. Dokumen identitas yang diajukan hanya digunakan untuk peninjauan ini dan tidak dianggap sebagai penyelesaian verifikasi KYC.</span></div><div class="ace-line ace-line old-record-id-doxlgJod5utaQZrFi8yaDzsItKh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3Rw5OH2CthYQS76xasroXc"><span style="font-size: 16px;">Peninjauan biasanya selesai dalam 1–2 hari kerja setelah pengajuan. Dari pengajuan hingga pengembalian aset selesai, proses biasanya memakan waktu sekitar 7 hari. Harap bersabar.</span></div><div class="ace-line ace-line old-record-id-doxlgq9B5skZ5XptiDyMHiJRoFb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlguwxiFKUf3cZGrwUOPcTRDb"><strong style="font-size: 16px;">4.1 Apakah informasi identitas aman?</strong></h3><div class="ace-line ace-line old-record-id-doxlgdvOI166jjr9IDWsKHvRpNe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqaOcS7bddTFxb6XrkZQC1c"><span style="font-size: 16px;">Perlindungan data pengguna adalah prioritas utama MEXC. Sesuai hukum dan peraturan yang berlaku, sebagian data dapat disimpan dan dikelola secara ketat sesuai standar perlindungan privasi. Untuk detail lebih lanjut, lihat Perjanjian Pengguna dan Kebijakan Privasi dalam <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/terms">Perjanjian Pengguna</a></span> di situs resmi MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgkjPhYlEK2b6NYMxk3f0dhb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlglk1y1zNRTy4LY7rO17IIAb"><strong>5. Catatan Pengembalian</strong></h2><div class="ace-line ace-line old-record-id-doxlgmSUw4Dbraa6QcUTIA2ErBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgWxuV9CVpWkljrmGimFTaGb"><span style="font-size: 16px;">Sebelum mengajukan aplikasi pengembalian deposit terbatas, baca informasi penting berikut dengan cermat:</span></div><div class="ace-line ace-line old-record-id-doxlgqrAy4nyrXGsD1c5JTg0x3g"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTNvRdi2X9peyzTYaF9pSwh"><span style="font-size: 16px;"><strong>Jumlah pengembalian: </strong>Setiap pengembalian akan mencakup total jumlah dana terbatas dengan token dan jaringan yang sama pada saat formulir diajukan. Sistem akan memproses semua dana terbatas yang memenuhi syarat secara bersamaan.</span></div><div class="ace-line ace-line old-record-id-doxlg9pjAxqSYm9fRh4uGePTWQg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgIrgose6H2gtQQUihLCxh9c"><span style="font-size: 16px;"><strong>Biaya penanganan: </strong>Jika jumlah pengembalian lebih rendah dari biaya yang diperlukan, pengembalian tidak dapat diproses. Pastikan dana terbatas mencukupi untuk menutup biaya.</span></div><div class="ace-line ace-line old-record-id-doxlgaMrxknY1ltlZRzmG3791Dc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXVmhHuyjeHLcgNInAPeHyd"><span style="font-size: 16px;"><strong>Alamat pengembalian:</strong> Pastikan alamat yang diberikan sah dan valid. MEXC berhak menolak permintaan ke alamat mencurigakan demi keamanan aset.</span></div><div class="ace-line ace-line old-record-id-doxlgGmzW8Y3WAX6LwZc8eBtYhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgnUzNbIcbRibSHFgHQW41rO"><span style="font-size: 16px;"><strong>Alamat crowdfunding dan ICO: </strong>Jangan mengembalikan dana langsung ke alamat crowdfunding atau ICO. MEXC tidak menangani distribusi token di masa mendatang.</span></div><div class="ace-line ace-line old-record-id-doxlg1HD05PasrZYks6Atfx5gTh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3otzzEP1zWIQfv71XwCN4l"><span style="font-size: 16px;"><strong>Pemberitahuan khusus untuk platform Korea:</strong> Karena aturan kepatuhan yang baru diperkenalkan pada platform Korea, MEXC secara aktif mengerjakan integrasi terkait. Sampai proses selesai, jangan mengembalikan dana ke platform Korea seperti Upbit atau Coinone, karena aset dapat hilang.</span></div><div class="ace-line ace-line old-record-id-doxlgKhzJnDHIKomDetfKfKaGhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgj1GbMAOGMXmISA1lYgzdyp"><span style="font-size: 16px;">Jika ada pertanyaan tentang aplikasi pengembalian deposit yang dibatasi, atau jika mengalami kendala selama prosesnya, hubungi Layanan Pelanggan MEXC untuk bantuan lebih lanjut.</span></div><div class="ace-line ace-line old-record-id-doxlg6bHO4WdrYwLzstuGuzjzOb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgY38uwH9HMb4YwVTdJcCaTm"><strong>6. Pengingat Penting</strong></h2><div class="ace-line ace-line old-record-id-doxlgpBqwTVo9DrgjceJQqwMcAc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgBnXweSrbNdQLgDzE4MnGac"><span style="font-size: 16px;">Sebelum mengajukan aplikasi pengembalian dana, pastikan semua dokumen lengkap dan jelas. Dokumen yang tidak lengkap atau tidak sesuai dapat menyebabkan kegagalan peninjauan dan penundaan pengembalian. Jika ada pertanyaan, hubungi Layanan Pelanggan MEXC sebelum mengajukan aplikasi.</span></div><div class="ace-line ace-line old-record-id-doxlgoOo2vxREynz3mzn6FJA2J1"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgyrN46xNE3T1mGOBXExqYrg"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlg7vOw4MWU2ijEaCk5Ig8g0c" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-a-crypto-deposit-17827791509026" style="font-size: 16px;">Apa itu Deposit Kripto?</a></span></div></li><li class="ace-line ace-line old-record-id-doxlg1Yl00C4bDfKYHEGlPOjQ8c" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Status Deposit Umum dan Cara Mengatasinya</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggdv2OE7VqU5YR0utSJNKUe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgJLtfU5ZiJciI84wPBD3RDb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></span></div></li></ul></div>
Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan
<div><h2 class="heading-2 ace-line old-record-id-doxlgNX0vgu8RaBBNVdzj7qdqud"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. Periksa Apakah Saluran Deposit Terbuka</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgfUz2mz7JTdQiDgyps0EUee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEkUKgUvY4AH6GeozrTqsCd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika saluran deposit saat ini ditutup atau sedang dalam pemeliharaan, deposit Anda mungkin tidak dapat dikreditkan untuk sementara. Harap bersabar menunggu. Setelah saluran dibuka kembali, status deposit Anda dapat dikonfirmasi.</span></div><div class="ace-line ace-line old-record-id-doxlgVyxlejr6LNgh4gA3DLImRf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguoETMIjckSv5W5PFlQojte"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk mengetahui detail selengkapnya tentang penangguhan deposit/penarikan, lihat: <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791526229">Tindakan yang Harus Dilakukan Ketika Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgPUhm9fTRBXHFMQAkLgTGHg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgbRQvoHgUeWeGVbwe3b0Tue"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. Periksa Status Jaringan Blockchain</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg2mlhJ14SfuwPhoAbxnEgXf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgvUKOWyrSi6K6S5dISxnO4C"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika status jaringan blockchain menunjukkan <strong>Deposit tidak berhasil</strong>, Anda perlu menghubungi platform pengirim untuk mengonfirmasi masalah tersebut.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCsuP7Q43aBmCkDSX4VoEFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika status jaringan blockchain menunjukkan <strong>Deposit berhasil</strong>, silakan periksa apakah jumlah konfirmasi yang diperlukan untuk prakredit atau pengkreditan penuh telah terpenuhi.</span></div><div class="ace-line ace-line old-record-id-doxlg0XqqyWhbLe62BFTWwO5d9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEcWroajZhpxeYycZkO9zCh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara memeriksa: Buka <strong>Dompet → Riwayat Pendanaan → Deposit</strong>, cari catatan deposit tertentu, lalu klik <strong>hyperlink TxID</strong> untuk melihat detail transaksi pada explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlg5vzsL2BGMlbWNrhjNUoiRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlguDdz4ZLlZDgOVt4IhFuuMb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250724174709039nzgnBljrzh14db.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxlgP65ME9HR2IsNF5v3YKfVDb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglKcZ5hTyzdbs3TfjqNjitg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Lihat status jaringan blockchain di explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlgKFaCaC9mtX6sCeywpCs8xe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgyEgJXtGeKMISPIQLyaXHad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507241747082705CxiJnL4Q9toBR.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxlgzhu1yDIeIGAuUinO62Lqtf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5W20ja1WCsJyswSaYpvBEg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. Periksa Jumlah Konfirmasi Blockchain</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgydOEbtjqdsrH6nfe3vsJyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaxNb2sVeYisR362kVMRj1d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Agar deposit berhasil dikreditkan ke akun MEXC Anda, setiap kripto memerlukan sejumlah konfirmasi blockchain tertentu. Jika deposit Anda belum tiba karena konfirmasi tidak cukup, silakan ikuti langkah-langkah berikut:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgtwmCh8Pi3pCt7FPXHXI6rd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika jumlah konfirmasi yang dibutuhkan belum tercapai, harap bersabar menunggu hingga konfirmasi on-chain selesai.</span></div></li><li class="ace-line ace-line old-record-id-doxlgaEAxy8DrFpJWHmOUV3NgRd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika konfirmasi yang diperlukan telah terpenuhi, tetapi dana masih tidak dikreditkan, periksa apakah transaksi muncul dalam riwayat deposit Anda.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgMMBwcycufaqUvnSXxAMM3c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaWF66jg6spkvpHS9DvWtzb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Catatan: Jumlah minimum konfirmasi bervariasi berdasarkan kripto. Jika transaksi Anda belum mencapai jumlah konfirmasi yang diperlukan, silakan lanjutkan menunggu.</span></div><div class="ace-line ace-line old-record-id-doxlgMrupBrDpDhT1dY612oFRvh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5y6SuzXQP8XF2sLhAUh5vb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda ingin mempelajari selengkapnya tentang persyaratan konfirmasi blockchain, silakan lihat <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">Cara Memeriksa Jumlah Konfirmasi Blok di MEXC</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgicVsNTJrVXAJen1CCXmUxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgp8T5HpQs5k4rFDDxZAvW0N"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250724174708649fCXCht6AqxG0vj.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxlgwNqOOgR5Lb3vqb4gOuBKNb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSGeof6JOFM6h3ocqza0T9f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. Periksa Catatan Deposit di Akun Anda</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgMJg7Q2VQD0zSyAssD2w1Ff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRRnuUnqzbi41YFYv06gxfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Verifikasi apakah catatan deposit muncul di akun Anda. Untuk mengetahui informasi selengkapnya tentang status deposit, Anda dapat melihat <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17827791526203">Status Setoran Umum dan Cara Menyelesaikannya</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgXEuInIuSPKyuTvOQtqMS5d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpE4vM5gFyKpDCh6BYHDzYS"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika tidak ada catatan deposit terkait di akun Anda, Anda dapat melanjutkan dengan mengajukan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlghVKCjIKzbUe5omI1pNWQwc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg2HVhG3zvW0gSHAVaYdkP2a"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. Solusi Umum Lainnya untuk Deposit yang Tidak Dikreditkan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgMIb2w2ACyqVS8oNpjmR9Ge"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgajLk1R61r1ASWjOpaEjpHd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.1 Mendepositkan Kripto yang Tidak Didukung di MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgS5xNosb01Ed9uxQ07EoDih"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgdZBbHxxW8KbHCwSwUfGjzf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika alamat kontrak kripto yang Anda depositkan tidak cocok dengan alamat kontrak kripto yang didukung oleh MEXC, deposit Anda tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgxNsmnmraOSAEcWosphcCce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgNLngQ9cjLIrp9hHuCQ1i5d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250724174708768PAoFceuqB0eicr.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-doxlg0g5Zg2UUE63XIkZQKyo6Fh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgA1VLkligzKzXSsPnYGgJ6c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.2 Jaringan Deposit Salah</strong></h3><div class="ace-line ace-line old-record-id-doxlgVdR8LsLrb1VnTp4gO6XvDe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgh1J2MweuHK6DvYAMmAwJlg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Mendepositkan melalui jaringan yang salah</strong>: Hal ini terjadi ketika Anda memilih jaringan yang salah untuk transfer token. Misalnya, jika Anda mendepositkan MX, lalu menyalin alamat deposit MX (jaringan ETH) dari halaman deposit MEXC, tetapi tidak sengaja menggunakan jaringan BEP20 pada platform penarikan untuk mengirim dana ke alamat ETH tersebut, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgRUewRDdRVXFrBMoLiw9HXb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCd7YR9RsSo04VD7Unx7Ibd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dalam kasus ini, harap ajukan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span> sesegera mungkin. MEXC akan melakukan yang terbaik untuk membantu Anda menyelesaikan masalah ini. Guna memeriksa jaringan yang didukung untuk sebuah token, buka halaman penarikan pada platform pengiriman, lalu klik <strong>Jaringan</strong> untuk melihat opsinya.</span></div><div class="ace-line ace-line old-record-id-doxlgIfYy2QJKO48RA61aLr8fRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgFh9Hhto9M6UcDx01M6L9qf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250724174708579TK4vnzxOn7EONS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-doxlguCUxg8YYOr5PyKZeaFntyf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgbLcSltTbWmIubl58YfW2X4"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.3 Mendepositkan Melalui Jaringan yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlgfuNQIkFzOWtBx9VYvbRnud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg8VjCYLv5Y2sFK91j6LkGqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda memilih jaringan yang tidak didukung oleh MEXC saat mendepositkan token, deposit tidak akan dikreditkan. Misalnya, saat mendepositkan MX, MEXC hanya mendukung deposit melalui jaringan ETH, BSC, dan MORPH. Jika Anda menggunakan jaringan di luar daftar yang didukung ini pada platform penarikan, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgPcJ04CrS1DlaL89PpE5fLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgDTOOFHbXSLZETeYApTWwEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250724174708536gd9nIQyU50Rjar.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px"></div><div class="ace-line ace-line old-record-id-doxlgd3iYeV6Y0BmDGn32lFBAZb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgwEbA1xgKeElGKmMdQNITVh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.4 Kode Memo/Tag Hilang atau Salah, Sehingga Deposit Gagal</strong></h3><div class="ace-line ace-line old-record-id-doxlg9K8hUrAuBHsauNTxd6ENmc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSte1q0kH67FkMe0MbzonLc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Beberapa token memerlukan Memo, Tag, atau pengenal unik agar deposit berhasil, seperti XRP, ATOM, dll. Jika deposit Anda belum dikreditkan akibat Memo/Tag hilang atau salah, silakan ajukan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgjDoRCcFXb0R7zmDMYmjePf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgbEWUPaNKcr4zKto41q2dLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau pesan di situs setelah selesai. Untuk mendapatkan instruksi tentang cara mengisi formulir ini, silakan lihat panduan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/announcements/article/17057846626969">Cara Mengisi Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgYKdHHXf5cGuRo4EA5h8wYM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlggNxfeQ5W6ZYhgjL5sbk7cg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk mempelajari selengkapnya tentang persyaratan Memo/Tag, lihat <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/learn/article/what-are-memos-tags-/1">Apa itu Memo/Tag</a></span>?</span></div><div class="ace-line ace-line old-record-id-doxlg1JUx0at371ilAT1eO42Fqg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgNhri5CEne2D3xNYi0uzdOh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260128151125565ARsEPvCpkUBr7J.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 500px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-doxlg1HGREE1Sa5pSaOlSzgmQAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg9nonrygxsjpZwroyYcc09d"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.5 Deposit Dilakukan Melalui Smart Contract yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlge5qcolykTFI2EOLg0i6neg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSkII4Z2KBTGZl3CWpH8UUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk token tertentu, MEXC saat ini tidak mendukung deposit yang dilakukan melalui transfer smart contract. Dalam kasus seperti itu, transaksi tidak akan otomatis dikreditkan ke akun MEXC Anda dan memerlukan pemrosesan manual.</span></div><div class="ace-line ace-line old-record-id-doxlgqLDqzKZNcku3zzlBrWKTlh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgemToSZ5Sh75F2S67xLUsyb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Harap ajukan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span>. Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau notifikasi situs web setelah selesai.</span></div><div class="ace-line ace-line old-record-id-doxlgPQjcThML42CQMuzIclUCpd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgb9EjAX6KDv2QqSdBuNpUFh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5.6 Token yang Didepositkan telah Mengalami Delisting dari Platform MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgVbZuIyNEXj6CORWosyaDYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgNFdERUhPT0aPGEj36dYhYD"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda mendepositkan token yang telah mengalami delisting dari MEXC dan dananya tidak dikreditkan, silakan hubungi Layanan Pelanggan untuk mendapatkan bantuan.</span></div><div class="ace-line ace-line old-record-id-doxlgYLoA2lNZAWigeCgJWOMQ6e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgfGiU8VBqKLnPYHI5ZCvhf1"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Apabila deposit tidak dikreditkan, Anda juga dapat mengajukan <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span>. Setelah pengajuan, MEXC biasanya akan memberitahukan hasil peninjauan kepada Anda dalam waktu 1-2 hari kerja melalui email atau notifikasi situs web.</span></div></div>
Pengingat Risiko MEXC Tentang Deposit Mata Uang Kripto yang Tidak Terdaftar
<div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">Sekadar Pengingat: </strong>Untuk memastikan keamanan aset Anda dan melindungi hak pengguna, harap depositkan hanya mata uang kripto yang terdaftar secara resmi di MEXC. Semua rencana listing dan informasi terkait mengacu pada </span><a href="https://www.mexc.com/announcements"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">pengumuman</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> resmi MEXC.</span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Masalah Deposit</strong></span></h2><div> </div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika deposit Anda belum dikreditkan, Anda dapat menyelesaikannya dengan cara berikut:</span></div><ul start="1" style="list-style-type:disc"><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kirimkan </span><a href="https://www.mexc.com/support/deposit-recovery"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">, maka tim Layanan Pelanggan akan membantu dalam upaya untuk memulihkan aset tersebut.</span></div></li><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Lihat </span><a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan</span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> guna mengetahui solusi tambahan untuk masalah umum terkait deposit.</span></div></li></ul><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">Butuh Bantuan</strong></span></h2><div> </div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk ada pertanyaan, silakan hubungi MEXC melalui saluran berikut:</span></div><ul start="1" style="list-style-type:disc"><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Klik tombol <strong style="font-weight:bolder">Layanan Pelanggan Online</strong> di sudut kanan bawah situs web resmi, lalu kirimkan pertanyaan Anda.</span></div></li><li><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kirimkan email ke service@support.mexc.com.</span></div></li></ul><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC berkomitmen untuk menyediakan layanan dan dukungan khusus kepada pengguna.</span></div><div> </div></div>
Masalah Deposit dan Penarikan
<div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keterlambatan dalam deposit dan penarikan mata uang kripto biasanya disebabkan oleh alasan-alasan berikut: keterlambatan konfirmasi jaringan blockchain, entri Memo/Tag salah, alamat penerima salah, status penarikan tidak selesai, atau keterlambatan pemrosesan.</span></div><div> </div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk pertanyaan umum lainnya, lihat:</span></div><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan</span></a></div></li><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Masalah Umum Penarikan dan Cara Menyelesaikannya</span></a></div></li></ul></div>
Apa itu Prakredit?
<div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgF49A6ysieOCpGEnVg1eJFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Terdapat dua tahap konfirmasi dalam proses pengkreditan deposit:</span></div><div class="ace-line ace-line old-record-id-doxlgZn5SPy4hQYTm1hLxTW5cfg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgGQejNU4yARjvUnKMcyUSFe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Konfirmasi pertama (Prakredit): Ketika transaksi deposit kripto pengguna menerima jumlah konfirmasi yang memadai di jaringan blockchain, dana akan memasuki tahap prakredit. Pengguna dapat melakukan trading di MEXC, tetapi tidak dapat menarik, mentransfer, menggunakan penarikan fiat, mengirim hadiah, atau mentransfer di antara akun sekunder.</span></div><div class="ace-line ace-line old-record-id-doxlgRlSlVHLqv41KgFka5b8GBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg11fc2SIFgpX6SDILLesWxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Konfirmasi kedua (Berhasil Dikreditkan): Ketika transaksi deposit kripto pengguna menerima konfirmasi tambahan pada jaringan blockchain, dana akan dikreditkan sepenuhnya. Kemudian, pengguna dapat melakukan penarikan normal, transfer, dan operasi terkait lainnya.</span></div><div class="ace-line ace-line old-record-id-doxlgqM4y1D9L3xfRj1GnadxsKc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgHlo0PI1q0O1yqbNND0Vhpg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718111358484lRG9oLhSlXJ8RU.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxlgwBqLfhCStlAJ8bWtFYNaDd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgwLjxK791ZdOxhgl8OAs9rg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Mekanisme ini dapat meningkatkan kecepatan pengkreditan deposit secara signifikan, sehingga mempersingkat waktu dari deposit hingga trading dan makin meningkatkan efisiensi deposit. Jika halaman deposit untuk akun Anda tidak lagi menampilkan informasi prakredit, jaringan deposit tersebut mungkin tidak mendukung prakredit untuk saat ini.</span></div><div class="ace-line ace-line old-record-id-doxlg1DLqG1shFyTYyjjwFZYtJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglZFHbVTgf4eovUMtA2zQVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keunggulan Prakredit:</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgy2EEF3YOjH8HazPdGG8loc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keamanan yang Ditingkatkan: Menunggu konfirmasi jaringan blockchain dapat mencegah penipuan seperti pembelanjaan ganda serta memastikan mata uang kripto yang didepositkan asli dan valid.</span></div></li><li class="ace-line ace-line old-record-id-doxlgWlyndQPdCJUCgfHuvAMSpg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Pengalaman Pengguna yang Ditingkatkan: Memungkinkan pengguna untuk melakukan trading segera setelah konfirmasi pertama dicapai, sehingga mempercepat ketersediaan dana dan memberikan pengalaman keseluruhan yang lebih baik.</span></div></li></ul></div>
Status Deposit Umum dan Cara Menyelesaikannya
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgFkQVJRMQ1iFgo18u7sDxoc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 1: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Status%207%3A%20Selesai-,Status%201%3A%20Pemrosesan,-Cara%20menyelesaikannya%3A">Pemrosesan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgLaC2kYlgwGdfruF1oNXfHe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 2: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=membantu%20lebih%20lanjut.-,Status%202%3A%20Prakredit,-Cara%20menyelesaikannya%3A">Prakredit</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgn4MV4e3pXdeqejtcbwICBg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 3: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=itu%20Prakredit%3F%22-,Status%203%3A%20Berhasil%20Dikreditkan,-Cara%20menyelesaikannya%3A">Berhasil Dikreditkan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgAVZQT32OXzXv4zlFiafrcQ"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 4: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Dompet%20Futures%20Anda.-,Status%204%3A%20Pengembalian%20Deposit%20Paksa,-Cara%20menyelesaikannya%3A">Pengembalian Deposit Paksa</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgNb0RMlykHClWou0vTfy9nb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 5: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=memeriksa%20informasi%20pengembalian.-,Status%205%3A%20Deposit%20Tidak%20Valid,-Cara%20menyelesaikannya%3A">Deposit Tidak Valid</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgCUTaMk95S66cdEcVzuMeQe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 6: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Layanan%20Pelanggan%20MEXC.-,Status%206%3A%20Dibatasi,-Cara%20menyelesaikannya%3A">Dibatasi</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgkdP7Y0xh07V0nHMCiSfRKb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 7: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=sekitar%20satu%20minggu.-,Status%207%3A%20Selesai,-Cara%20menyelesaikannya%3A">Selesai</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgLULhuIvA25KF8DB3oAW62b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlge0XacPSGb7qLQUNwQ6Kx2j"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 1: Pemrosesan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgYa7mwoBX3adyLRs4bcPcKv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg75R0Xq7SRn21ElQc1eo4yc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgUXAsxUojaqyRKbsf9tUOtg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg88aU2uUlGGC0ZRlQucmZib"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Pastikan bahwa jumlah <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">konfirmasi blok</a></span> yang diperlukan telah tercapai. Setelah dikonfirmasi, dana akan tersedia untuk penarikan atau transfer.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgch48olNFD5SDX0MNJW1rcg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Verifikasi apakah saluran deposit untuk aset saat ini terbuka. Jika ditutup, harap tunggu hingga dibuka kembali sebelum dukungan dapat membantu lebih lanjut.</span></div><div class="ace-line ace-line old-record-id-doxlgyEI3dc5N3RUt47kulUTRrf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5ktV8FG7ywO1u3WHlfcmJh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 2: Prakredit</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgOQt33GUTDM8zlNCSfvbb4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgvAgUM2CqqMwF85AtbESecL"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlggLF01edpdIeC0B8d1JvxQi"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguEIdjZ9EuXnV9bm3Lc8p4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Prakredit berarti jumlah konfirmasi cukup untuk trading, tetapi belum cukup untuk pengkreditan penuh. Selama tahap ini, aset Anda dapat digunakan untuk trading, tetapi tidak dapat ditarik. Setelah persyaratan konfirmasi penuh tercapai, aset akan dikreditkan sepenuhnya dan tersedia untuk penarikan.</span></div><div class="ace-line ace-line old-record-id-doxlg1JLFuTW8H8izW35OsHFwAd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcqW8JU6k4vrtbZjNZeOEdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Deposit yang ditandai oleh kontrol risiko tidak akan menjadi prakredit. Dalam kasus tersebut, deposit akan dikreditkan secara otomatis setelah memenuhi jumlah konfirmasi yang diperlukan untuk pengkreditan penuh.</span></div><div class="ace-line ace-line old-record-id-doxlgQWl21uWm9PxEpUhdFey3Vf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaUJv2DnrSUD2IFX6tFGKIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk mengetahui detail selengkapnya, silakan lihat artikel "<a href="https://www.mexc.com/id-ID/announcements/article/17827791526201">Apa itu Prakredit?</a>"</span></div><div class="ace-line ace-line old-record-id-doxlgvzpcXJcTODDlJWxAzvqnMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgEvV4uT87Tjd5HpIDc43USc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 3: Berhasil Dikreditkan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg2OfWLeyVt1OJxMClaiVkub"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgZl2Myd8XJhesSQDuSHXRIg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlg1flvDyUV2b8ywlAP2AFJQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgj9ylVCMIDETUel8nX140hd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika deposit telah berhasil dikreditkan tetapi aset tidak terlihat di akun Anda, harap pastikan bahwa akun deposit telah dipilih dengan benar.</span></div><div class="ace-line ace-line old-record-id-doxlgv2rYAVnGdpWrpFcvcfx90e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgDWIdw4YXcDGVc8jw6UG32g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika status menunjukkan "Berhasil" tetapi Anda masih tidak dapat menemukan aset tersebut, tinjau catatan transfer internal Anda. Jika aset tersebut didepositkan ke Dompet Futures Anda, aset tersebut mungkin telah ditransfer secara otomatis ke sana. Silakan periksa Dompet Spot dan Dompet Futures Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgPza3HMLF0SWZ6MEmsD5bwg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg2UQjG9OoEwiTLg91wil5Ah"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 4: Pengembalian Deposit Paksa</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgoafAhUQG4XjSsIKOYlW50f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgrPXxBvlJ3sFkOJHHcGsaKf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgfvCbEONVUIZFNLAAS2tHic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqE4P6U8gqd9lq86oIjZqdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Aset yang mengalami delisting telah dikembalikan. Klik tombol "Pengembalian Deposit Paksa" untuk melihat detail pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlgLD9LEauUI0efMQvWqzxyAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJVmboSkWV3kqZfsbW1iy9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Anda mendepositkan aset yang tidak lagi didukung oleh MEXC. Sistem telah otomatis mengembalikan aset tersebut ke alamat pengiriman asli. Klik tombol "Pengembalian Deposit Paksa" untuk memeriksa informasi pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlg5SsOTwjNIYP6XcXVVEF1ae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgF5U4EUd2RCZ3HxVKZB9PQh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 5: Deposit Tidak Valid</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgE4KuAXm0HNCDvBwez8rS6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYPmhnIDGRpgR2MZEvOB2pb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgdGE0iih6gqfTiY9A8gTDcb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0iA7VLDNcXmj9DCtxQLd3Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dalam kebanyakan kasus, jika transfer dicatat beberapa kali atau jumlah deposit sebenarnya nol, sistem akan mengklasifikasikannya sebagai deposit yang tidak valid dan tidak akan dikreditkan ke akun Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgMRkWeMpLAdPAGO0YCJfd9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgdPF5g5dKNdggqxkfDBogZg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kami sarankan Anda memeriksa catatan deposit dan menghubungi platform tempat aset dikirim untuk memverifikasi lebih lanjut terkait keabsahan transaksi. Jika ada pertanyaan, silakan hubungi tim Layanan Pelanggan MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgPhmsj0y6Ur3nqrhrSbejTb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgKuRPwIfIXkU0VKxp2KSD21"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 6: Dibatasi</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgFXqR5wPHazeRqhzs8mqm1c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghQcD5ynlnDkSIKyS7fB9Kd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgh423h0Di2tapbqWzcVyacc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgg3ACK487PtSeDgc2ztytrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Berdasarkan persyaratan regulasi regional, akun tertentu mungkin memiliki fungsi deposit yang terbatas. Jika status deposit Anda menunjukkan "Dibatasi", ikuti instruksi di layar untuk menyelesaikan proses KYC yang diperlukan. Setelah selesai, fungsi deposit Anda akan dipulihkan. Jika Anda tidak dapat atau tidak ingin menyelesaikan verifikasi KYC, Anda dapat mengklik opsi "Kembalikan Deposit" di halaman tersebut, lalu mengirimkan informasi yang diperlukan. MEXC akan memproses pengembalian aset dalam waktu sekitar satu minggu.</span></div><div class="ace-line ace-line old-record-id-doxlgpcOkYUP5qEzExsOREUCS5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgi6VUq7lTvNUuDjLUskBIhb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 7: Selesai</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgqoOitsdDnghkS0ORk4U3Gb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQlFItNPxbMSUjmRJ58eeqf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgJbRJUw9Mtnlp5KsGURs7qc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgH6SoFlHhPdu5pwVm8zpLIf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dana yang dibatasi telah berhasil dikembalikan. Klik untuk melihat detail pengembalian.</span></div></div>
Tindakan yang Harus Dilakukan Ketika Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet
<div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJcmgyCZrfzVgBQ4YLQwtbL"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6E970OewMYkbd3RHhP0aqg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Saat menggunakan MEXC untuk deposit atau penarikan, Anda mungkin terkadang mengalami status "Deposit/Penarikan ditangguhkan". Lihat contoh di bawah sebagai referensi:</span></div><div class="ace-line ace-line old-record-id-doxlgn9F6O8NQyMTofegLC1Msuf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlg4a12Kt6Kb12F0cNA9OR1Gh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507182104032647AAdy4B1wYvV4b.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxlggwT0nrTnKYOxkY88hQQEeg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgszfJj1ka5NR6tAnrt1qzbe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. Cara Memeriksa Status Deposit/Penarikan Saat Ini di MEXC</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgss0ffWwps05CxafHzmgJOS"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgM5Os34rcjlJ2QMeUDRzOcb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk memberi pengguna visibilitas aktual terkait status layanan deposit dan penarikan, MEXC menawarkan halaman pemantauan khusus.</span></div><div class="ace-line ace-line old-record-id-doxlgDQeE6BLGsEHwyDwVTFPGyU"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg4rTT6PuHaKWtXxCRF2CEog"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">*BTN- Klik di Sini untuk Mendapatkan Detailnya&BTNURL=<span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/assets/status">https://www.mexc.com/id-ID/assets/status</a></span>*</span></div><div class="ace-line ace-line old-record-id-doxlgeCFqnoYFX2Z8PpAo1IELKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSTDyFzeGoc8iOLk3v9viEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Pengguna dapat memasukkan nama token tertentu di bilah pencarian untuk segera melihat status deposit dan penarikan saat ini. Selain itu, dengan mengaktifkan filter <strong>Hanya tampilkan jaringan abnormal</strong>, halaman ini dapat secara efisien mengidentifikasi token yang mengalami gangguan layanan.</span></div><div class="ace-line ace-line old-record-id-doxlgbtCO2t3LuQP8my90nZJcUM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgcYM4Y2fkjb1ryvDbtx4Reb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718210358637RznMmhppGC7XDj.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxlgrWrosAHoKj2uVaSAeY0PGO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgJjPd05virD0UVkTdgJSbtg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. Alasan Umum Penangguhan Deposit/Penarikan di MEXC untuk Sementara</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg0FEDi7jmwbdf1W0Z9fAeMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg7zTiIXVajagRMkmAHKbHMY"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Pemeliharaan Jaringan Blockchain: Ketika jaringan blockchain dasarnya sedang menjalani peningkatan atau pemeliharaan, bursa harus menangguhkan layanan terkait untuk sementara hingga jaringan stabil. Deposit dan penarikan akan dilanjutkan setelah operasi normal pulih.</span></div><div class="ace-line ace-line old-record-id-doxlgJeuS77Kq95FIbPchzophye"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgD2FjHckFwhxubBpBQCA0Td"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Pemeliharaan Dompet: Apabila tim proyek merilis versi baru atau platform melakukan peningkatan node, MEXC mungkin perlu memperbarui infrastruktur dompetnya. Periode pemeliharaan dapat bervariasi untuk setiap platform. Setelah layanan dompet dipulihkan, fungsi deposit dan penarikan akan diaktifkan kembali.</span></div><div class="ace-line ace-line old-record-id-doxlgx5hfocsir0LTXLt8Op33sd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSdIzFzYELVxFmcXbDxfCbe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Deposit Dinonaktifkan untuk Sementara: Untuk token tertentu, MEXC mungkin tidak mendukung fungsi deposit pada waktu tertentu. Mendepositkan token tersebut selama periode ini dapat mengakibatkan aset tidak dapat dipulihkan atau hilang secara permanen. Pengguna sangat disarankan untuk mengonfirmasi status token sebelum melanjutkan.</span></div><div class="ace-line ace-line old-record-id-doxlgaDSDGmH6TsgoD4fte8Pj8b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcXzFhGaD8iumgGV5heANvc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Penangguhan Berdasarkan Permintaan Proyek: Berdasarkan permintaan tim proyek token, karena pertimbangan teknis atau strategis, MEXC dapat menangguhkan deposit dan penarikan token untuk sementara. Lini masa berlanjutnya akan bergantung pada progres proyek dan koordinasi dengan platform.</span></div><div class="ace-line ace-line old-record-id-doxlg8tqGNVHeL5H9rKE42AFXoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRvYy0QJuh5R7eHCElUFYxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Peningkatan Proyek: Ketika suatu proyek menjalani migrasi kontrak atau peningkatan protokol, MEXC akan menangguhkan fungsi deposit sebagai tindakan pencegahan keamanan. Layanan akan dilanjutkan setelah peningkatan selesai dan diverifikasi.</span></div><div class="ace-line ace-line old-record-id-doxlgpooeQD07cFrlmsU8kzW31h"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgnm4EVMqI8WXFyx9stKBSfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) Masalah Bridge Cross-Chain: Untuk token multi-chain yang memanfaatkan bridge cross-chain (misalnya, deposit pada Chain A dan penarikan pada Chain B), gangguan atau pemeliharaan yang memengaruhi layanan bridge dapat mengakibatkan penangguhan fitur deposit dan penarikan yang terkait untuk sementara. Fitur ini akan dipulihkan setelah fungsionalitas cross-chain stabil.</span></div><div class="ace-line ace-line old-record-id-doxlgyI0TPlzAOgrgIFWv919q9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg9jM59dipJEoSM8uf38kZid"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. Tindakan yang Harus Dilakukan Ketika Deposit atau Penarikan Ditangguhkan Karena Pemeliharaan Dompet</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg36A3dhpTrA5guI5D1kSJhg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg1y0mIiqkXnK7A1SZW95lSc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Selama periode pemeliharaan deposit/penarikan, jika Anda belum memulai transaksi, Anda dapat memilih jaringan alternatif untuk menyelesaikan deposit atau penarikan. Misalnya, sebagaimana ditunjukkan pada gambar di bawah, jika deposit SHIB pada jaringan SOL ditangguhkan, Anda dapat menggunakan jaringan BSC atau ETH.</span></div><div class="ace-line ace-line old-record-id-doxlggBLlahnmicfxXvhz7EADWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlg5Tz7QUM3e6oOovRvN1g7vg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718210400837fcnBJVnXTJ6fFX.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxlg1bJHASY5TNUwn8Yo1VSDob"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0ws0CxPI1E2AzNX1M2wSSd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Penting: Jangan melakukan deposit selama pemeliharaan, karena tindakan ini dapat mengakibatkan aset Anda hilang. Anda dapat mengklik tombol <strong>Pengingat Berlanjutnya Jaringan</strong> di halaman tersebut untuk menerima notifikasi melalui email dan pesan dalam aplikasi setelah jaringan dipulihkan.</span></div><div class="ace-line ace-line old-record-id-doxlgWIB514Arpr83yVe3cP3lme"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSvWl3H8S98LtZKaV66kToe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda sudah memulai deposit, harap bersabar. MEXC akan dapat membantu terkait deposit yang tidak dikreditkan untuk token yang terdampak hanya setelah saluran deposit dilanjutkan.</span></div><div class="ace-line ace-line old-record-id-doxlgh6KRNUelkFLtwRC8VG8kPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgTmuRPgBE5v0RCEtxqZIYPd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507182104019754tRShjHSQseFO1.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div></div>