Apa Itu Deposit Kripto yang Tidak Dikreditkan?
<div data-page-id="G3Eedtl0GoWlRKxRVlllR8O4gle" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgg8xteEWcuTfSRL7wFhRlVD"><strong>1. Pengenalan Fitur Pemulihan Deposit Kripto</strong></h2><div class="ace-line ace-line old-record-id-doxlg8MTCUrCrug0aBEUghiIpeJ"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmioGUO2qjcuBmrorJtj6bf"><span style="font-size: 16px;">Jika deposit aset digital Anda ke MEXC belum dikreditkan, Anda dapat mengirimkan formulir <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Deposit Kripto yang Belum Dikreditkan</a>. Tim Layanan Pelanggan MEXC akan berupaya semaksimal mungkin untuk memulihkan dana Anda.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgm5gKTRRgQIcNCPQWOBlsAb" data-list="bullet"><div><span style="font-size: 16px;">Setelah pengiriman, MEXC akan memberitahukan hasil peninjauan kepada Anda melalui email atau pesan di situs dalam waktu 1-2 hari. Harap bersabar selama masa ini.</span></div></li><li class="ace-line ace-line old-record-id-doxlgcHPi19QKH18t0RN9vs5XGf" data-list="bullet"><div><span style="font-size: 16px;">Jika permohonan disetujui, estimasi waktu penyelesaian pemulihan akan ditampilkan (dalam kebanyakan kasus, prosesnya selesai lebih awal, tetapi tidak melampaui estimasi waktu). Dalam kasus khusus atau situasi yang lebih rumit, waktu pemrosesan sebenarnya mungkin melebihi estimasi dan ada kemungkinan dana tidak dapat dipulihkan. Silakan lihat hasil akhirnya.</span></div></li><li class="ace-line ace-line old-record-id-doxlg9gIbyCWOaOO2w18QAnh4Oc" data-list="bullet"><div><span style="font-size: 16px;">Proses pemulihan memerlukan dukungan teknis dan manual tambahan. Biaya layanan akan dikenakan. Silakan lihat pemberitahuan di halaman atau notifikasi email untuk mengetahui detail spesifiknya.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgKX6edOpc3WdeuzE66dhWgj"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgVHsUNsSsAM0a8YIOFpfr6f"><strong>2. Kapan Harus Mengajukan Permohonan Pemulihan Dana</strong></h2><div class="ace-line ace-line old-record-id-RwfBdhPNnoMwtVx4s4WluGjIgSf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2tAGGbvSQWXFYvZDaCyGwM"><span style="font-size: 16px;">1) Deposit Token yang Tidak Didukung: Jika Anda mendepositkan token yang tidak didaftarkan atau didukung oleh MEXC, dana ini tidak dapat dikreditkan ke akun Anda.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghYWRTLQwxwYGHb0eLyV5Oe"><span style="font-size: 16px;">2) Detail Deposit Salah: Jika Anda mengirim dana ke alamat hot wallet MEXC dan bukan ke alamat deposit pribadi atau Anda gagal menyertakan Memo/Tag yang diperlukan, deposit tidak dapat dikreditkan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2a2IrX8CqGlEh6rUT7MHAb"><span style="font-size: 16px;">3) Penarikan Ditolak: Jika penarikan Anda dari MEXC ditolak oleh platform penerima dan dana dikembalikan ke MEXC, dana tersebut mungkin tidak otomatis muncul di akun Anda dan memerlukan bantuan pemulihan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgovdstgiq4eFEFbcqABLGrb"><span style="font-size: 16px;">4) Dana Hilang di Tujuan: Jika Anda berhasil menarik dana dari MEXC tetapi platform penerima tidak mengkreditkan dana tersebut, harap hubungi platform penerima terlebih dahulu untuk menyelidiki keterlambatan atau masalahnya.</span></div><div class="ace-line ace-line old-record-id-doxlgxhL5pVImDtcNUWFCcpepfF"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSoRiqXz7c8klHF5GTtpnVW"><strong>3. FAQ Deposit Kripto yang Belum Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlgcqcbMXHgSN3r3SsRlvJHwc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgsaVryweDqgE6saML6ARPMI"><span style="font-size: 16px;"><strong>3.1 </strong><strong>Berapa lama waktu yang dibutuhkan untuk permintaan Deposit Kripto yang Belum Dikreditkan?</strong></span></h3><div class="ace-line ace-line old-record-id-doxlgZ4JSjF9CAxK7eR6sAfHWye"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxw5O4mSu9NqjhhmXL6zhzf"><span style="font-size: 16px;">Setelah Anda mengirimkan permohonan, MEXC akan meninjaunya dalam waktu 1-2 hari. Setelah disetujui, estimasi waktu yang dibutuhkan untuk menyelesaikan pengembalian aset akan ditampilkan di antarmuka pengguna Anda. Dalam kasus rumit tertentu, pemulihan deposit yang salah atau gagal mungkin memerlukan waktu lebih dari 21 hari tergantung pada kesulitan pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlgEELiSUC7u614nV97IYF6ab"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgcD4KIhBPZRvphDs1VAIq7e"><strong style="font-size: 16px;">3.2 Bagaimana jika alamat pengirim tidak dapat menerima dana? Bagaimana cara mengajukan perubahan dan apa syarat untuk mengubah alamat pengirim?</strong></h3><div class="ace-line ace-line old-record-id-doxlgBgS4R2i7zQ5NekZ8drWk4Q"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgFhTnbuhAqVPrnSgMd77GSd"><span style="font-size: 16px;">Jika alamat pengirim tidak dapat menerima dana pada saat konfirmasi, Anda dapat menghubungi Layanan Pelanggan dan memberikan alasannya beserta dokumentasi pendukung. Permintaan akan ditinjau oleh tim Layanan Pelanggan.</span></div><div class="ace-line ace-line old-record-id-doxlgitzbMfBfNp46jfnGab7jV0"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgsuY9npfjgpHJKY8pxjIE9e"><span style="font-size: 16px;">Jika status pemulihan sudah memproses dana, Anda perlu menghubungi Layanan Pelanggan untuk mengonfirmasi apakah permohonan dapat dibatalkan dan alamat pengembalian dapat diubah.</span></div><div class="ace-line ace-line old-record-id-doxlg2fjLPnaGWZfjaprDi9GH4g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgMqB20qErC9qqwmUySDRBQc"><strong style="font-size: 16px;">3.3 Bagaimana jika saya memiliki lebih dari 10 deposit yang tidak dikreditkan? Bagaimana cara mengajukan permohonan secara massal?</strong></h3><div class="ace-line ace-line old-record-id-doxlgrKC7f1vjb3dEIsZv0sWOxb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpg2GbQCyFC8ObGAW7OLyJd"><span style="font-size: 16px;">Jika Anda memiliki lebih dari 10 deposit yang tidak dikreditkan, silakan hubungi Layanan Pelanggan secara langsung untuk mendapatkan bantuan pemrosesan batch.</span></div><div class="ace-line ace-line old-record-id-doxlgiLEyiMS0imSnjTqMUa7lij"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg8Z1jvzHqokTGWtTYSe05cg"><strong style="font-size: 16px;">3.4 Cara Memeriksa Progres, Jangka Waktu Peninjauan, dan Waktu Pemrosesan Dana</strong></h3><div class="ace-line ace-line old-record-id-doxlgVhk1RS9AxYSJBS1whjdoff"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoUQsuyqmRbhCwCvjB4hqXe"><span style="font-size: 16px;">Pelacakan Progres: Anda dapat memeriksa statusnya di halaman <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery/record">Riwayat Permohonan</a>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXQSSgHBAG7fP0uhxBeRx4c"><span style="font-size: 16px;">Jangka Waktu Peninjauan: Estimasi waktu peninjauan adalah 8 jam. Jika permohonan Anda belum ditinjau dalam waktu 8 jam, Anda dapat menghubungi Layanan Pelanggan untuk mendapatkan tindak lanjut.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4QUc57RY3FVvaBJZ1vzDFd"><span style="font-size: 16px;">Waktu Pemrosesan Dana: Lihat estimasi waktu penyelesaian yang ditunjukkan pada halaman permohonan.</span></div><div class="ace-line ace-line old-record-id-doxlg8Rpfw8dL7vqPliEgwos7Ic"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYjnDaJprHR5tgPlewJiG8e"><span style="font-size: 16px;"><strong>Catatan</strong>: Estimasi waktu respons kembali mencerminkan durasi maksimum yang diharapkan. Dalam sebagian besar kasus, pemrosesan diselesaikan lebih awal. Namun, karena perbedaan dalam jaringan blockchain atau masalah teknis terkait transfer on-chain, mungkin terjadi keterlambatan.</span></div><div class="ace-line ace-line old-record-id-doxlgzBB9DiVhFEIIA9MVhYZJUe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgpnYj2WP9ts4Qp4acrzWSrL"><strong style="font-size: 16px;">3.5 Apakah biaya layanannya bersifat tetap?</strong></h3><div class="ace-line ace-line old-record-id-doxlgirX5y5qY0djOfxSqDIIIce"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCHW3OUnIHesTdxESrZ5Ozb"><span style="font-size: 16px;">Biaya layanan tidak bersifat tetap. Jumlahnya dapat bervariasi tergantung pada kondisi pasar, biaya operasional, atau kompleksitas teknis.</span></div><div class="ace-line ace-line old-record-id-doxlgGWMKMgdHUiF3ITx7eRHyOr"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg1JbURj3ZJHamGT7QYtKPUh"><strong style="font-size: 16px;">3.6 Apa yang terjadi dengan biaya layanan jika masalah deposit tidak dapat diselesaikan?</strong></h3><div class="ace-line ace-line old-record-id-doxlgAVahJCugkucVMwIEloGPbh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguk1CIo4bRtWqPSVAPr6x2b"><span style="font-size: 16px;">Setelah Anda mengklik "Kirim", jumlah biaya yang sesuai akan dibekukan sementara di akun Spot Anda dan akan dipotong setelah aset berhasil dipulihkan. Jika kami tidak dapat memulihkan aset Anda, biaya akan secara otomatis dicairkan.</span></div><div class="ace-line ace-line old-record-id-doxlgQff4Sut4b5RwQQkvnX63Sh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMIXDsmPaxPJ1w1e1ZDy7Je"><strong style="font-size: 16px;">Catatan:</strong></div><div class="ace-line ace-line old-record-id-doxlguElNX89P7RJ2lQxvn460Pb"><span style="font-size: 16px;">1）Kami tidak dapat menjamin bahwa dana akan dikembalikan dalam semua kasus.</span></div><div class="ace-line ace-line old-record-id-doxlgKx8eHO6X4qFx07e39Eywad"><span style="font-size: 16px;">2）Jika jumlah deposit Anda di bawah jumlah minimum yang dapat dikembalikan, deposit tersebut tidak dapat diproses. Jumlah minimum yang dapat dikembalikan sama dengan jumlah penarikan minimum.</span></div><div class="ace-line ace-line old-record-id-Qi5fdQN6fo7h5WxIYDKletPag7f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IVHbdirijoAsjVxc7EAlNI0Egdh"><strong style="font-size: 16px;">Bacaan yang direkomendasikan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MO10dxhProh59Xx4UXElAU33ghb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">Cara Mengisi Formulir Deposit Kripto yang Belum Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-SFLVdYs7EoKtLzxG1OElPzJpgch" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah: Deposit Tidak Masuk</a></div></li><li class="ace-line ace-line old-record-id-JJxSdKKEPou6oVxwyvIlM0BSgEg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Permohonan Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-MAFud7LUho0bQTxho9IlXXZVgCc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-JCcFdViafo2EQCxb4UulIYzigWh" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-MdCRdNAqToiOcZx28RJlDSZYgUg"><span style="font-size: 16px;"><br></span></div></div>
Cara Mengisi Formulir Deposit Kripto yang Belum Dikreditkan
<div data-page-id="JtLIdQlXNortTZxfSgllvjEwgqh" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525140148169d4YvycFZfwNvDa.mp4" style="max-width:100%;height:auto;float:none"></video></p><div data-page-id="JtLIdQlXNortTZxfSgllvjEwgqh" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Q9FBdgpEuowzghxEo7Gl9zHAgnf"><strong>1. Cara Mengisi Formulir Deposit Kripto yang Belum Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-RAumd9qZeo4eiuxSROilXbP5grh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gk3ZddEy4oEB5wx6v8alXvJKglg"><span style="font-size: 16px;">Di halaman <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support">Pusat Bantuan</a> MEXC, klik <strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Deposit Kripto yang Belum Dikreditkan</a></strong><strong>.</strong></span></div><div class="ace-line ace-line old-record-id-P2ZKdXSMsol5r3xSqGilQnGEgWg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ffgvd1W5loNOVpxXKwZlhl5Vgyd"><span style="font-size: 16px;">*BTN-<strong>Deposit Kripto yang Belum Dikreditkan</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">https://www.mexc.com/id-ID/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-FhURdkTwCo88Fyxc13Il8Zxngqc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6ecd7a4b-645c-450d-8007-2c005b2d5175","height":1434,"width":2934,"currHeight":1434,"currWidth":2934,"natrualHeight":1434,"natrualWidth":2934,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXch9bxKITouesoxkBnhltPPAgvg%2F%3Fpreview_type%3D16","file_token":"Xch9bxKITouesoxkBnhltPPAgvg","image_type":"image/png","size":321617,"comments":[]}]}" class="image-uploaded gallery old-record-id-QSavdzNMGoSh3vxOwe1lKJQjgcY"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831663xQyKEsOa8HGuQF.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYY2g5YnhLSVRvdWVzb3hrQm5obHRQUEFndmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUVNhdmR6Tk1Hb1NoM3Z4T3dlMWxLSlFqZ2NZIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YY2g5YnhLSVRvdWVzb3hrQm5obHRQUEFndmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Xch9bxKITouesoxkBnhltPPAgvg/?mount_node_token=QSavdzNMGoSh3vxOwe1lKJQjgcY&mount_point=docx_image" data-width="2934" data-height="1434" data-lark-image-uri="drivetoken://Xch9bxKITouesoxkBnhltPPAgvg" data-lark-image-width="2934" data-lark-image-height="1434" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-X45WdGJN0oaT6TxlHYglWg5QgwV"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VNc3d6nkCo6g0Lx6dY6l24yRg0f"><span style="font-size: 16px;">Pilih alasan yang paling sesuai dengan situasi Anda, lalu klik <strong>Berikutnya</strong>.</span></div><div class="ace-line ace-line old-record-id-N19rdw8YxohXUoxM949lKY9MgCa"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"62d7dd29-9270-430f-baa0-741fa3cb488b","height":606,"width":1280,"currHeight":606,"currWidth":1280,"natrualHeight":606,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHketb0mGHorU9PxyqUAlTfgjg0d%2F%3Fpreview_type%3D16","file_token":"Hketb0mGHorU9PxyqUAlTfgjg0d","image_type":"image/png","size":197518,"comments":[]}]}" class="image-uploaded gallery old-record-id-WJKJdoOwCowbg4xTnEWlPYejgmh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831176IyTlhNFIaOIXC8.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIa2V0YjBtR0hvclU5UHh5cVVBbFRmZ2pnMGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV0pLSmRvT3dDb3diZzR4VG5FV2xQWWVqZ21oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Ia2V0YjBtR0hvclU5UHh5cVVBbFRmZ2pnMGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Hketb0mGHorU9PxyqUAlTfgjg0d/?mount_node_token=WJKJdoOwCowbg4xTnEWlPYejgmh&mount_point=docx_image" data-width="1280" data-height="606" data-lark-image-uri="drivetoken://Hketb0mGHorU9PxyqUAlTfgjg0d" data-lark-image-width="1280" data-lark-image-height="606" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GbjvdrxNnoE29GxhBzEl0u4dgmh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FHLzdtYPQowPvpxUeOGlKOdeg9b"><span style="font-size: 16px;">Masukkan informasi yang diperlukan seperti yang tertera di halaman, seperti jaringan deposito, alamat deposit MEXC, dan TxID deposit. Setelah selesai, klik <strong>Kirim Aplikasi.</strong></span></div><div class="ace-line ace-line old-record-id-LNPhdRrB0oF9rjxJ1FAlp8kygAc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HxtBd4i5NoTeeNxSitol5g2IgFe"><span style="font-size: 16px;">Setelah diajukan, permohonan pengembalian Anda akan ditinjau, dan proses ini diharapkan selesai dalam waktu 1-2 hari.</span></div><div class="ace-line ace-line old-record-id-QdDad3oz2onjsbxS6gUlZsYXg0g"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"275307b6-a2f1-4f99-a91d-4648995e4330","height":609,"width":1280,"currHeight":609,"currWidth":1280,"natrualHeight":609,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FF4jXbNElNoRcP9xNfo2lDHWRgBd%2F%3Fpreview_type%3D16","file_token":"F4jXbNElNoRcP9xNfo2lDHWRgBd","image_type":"image/png","size":216828,"comments":[]}]}" class="image-uploaded gallery old-record-id-JJxqdnChto2rDQx7TwEllxyLgvd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608051058315709dDbbA5NxO6PJL.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGNGpYYk5FbE5vUmNQOXhOZm8ybERIV1JnQmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSkp4cWRuQ2h0bzJyRFF4N1R3RWxseHlMZ3ZkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GNGpYYk5FbE5vUmNQOXhOZm8ybERIV1JnQmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/F4jXbNElNoRcP9xNfo2lDHWRgBd/?mount_node_token=JJxqdnChto2rDQx7TwEllxyLgvd&mount_point=docx_image" data-width="1280" data-height="609" data-lark-image-uri="drivetoken://F4jXbNElNoRcP9xNfo2lDHWRgBd" data-lark-image-width="1280" data-lark-image-height="609" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-E2stdzYgroPUuVxdV9gl5seTgBh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FJIldndNCoh0WJxYS8Jls35Kgie"><span style="font-size: 16px;">1.1 Deskripsi Kolom Formulir:</span></h3><div class="ace-line ace-line old-record-id-UZKxdKIVQolhILxERqQlOj2ugTh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AjjadLL4jojNaoxsOHql4uUMgOd"><span style="font-size: 16px;"><strong>1）</strong><strong>Deposit Kripto: </strong>Harap masukkan nama persis token yang Anda depositkan untuk membantu memverifikasi detail transaksi.</span></div><div class="ace-line ace-line old-record-id-V1Hsd3SPMoRDhNxZlJJlV0BWg3f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OAWRdeboNoEaYwxnQNUl1aJZgNf"><span style="font-size: 16px;"><strong>2）</strong><strong>Jaringan Deposit:</strong> Pastikan Anda mengisi jaringan deposit yang benar berdasarkan hash transaksi (TxID/TxHash). Jika Anda tidak yakin jaringan mana yang digunakan, silakan hubungi platform tempat Anda melakukan penarikan.</span></div><div class="ace-line ace-line old-record-id-Kr0MdcJvYo5jRYxXpWYlYk3lgSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HeGadF1dRorqw8xVciIlZKVwgWe"><span style="font-size: 16px;"><strong>3）</strong><strong>Jumlah Deposit: </strong>Masukkan jumlah yang ditampilkan pada blockchain explorer (maksimal 41 karakter, termasuk maksimal 22 digit sebelum desimal dan 18 setelahnya). Jumlah ini hanya sebagai referensi. Tim Layanan Pelanggan kami akan memproses permintaan Anda berdasarkan jumlah sebenarnya yang tercermin dalam TxID. Silakan lihat hasil akhirnya.</span></div><div class="ace-line ace-line old-record-id-MYFydymODoaLkKxHWdrlDEpmgmx"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JR3bdwp4Qo6U7fxiiWKlPb2Bggc"><span style="font-size: 16px;"><strong>4）</strong><strong>Alamat Deposit MEXC: </strong>Berikan alamat penerima yang ditampilkan dalam hash transaksi (TxID/TxHash), yaitu alamat deposit akun MEXC Anda. Alamat ini biasanya diberi label sebagai "Alamat Tujuan" atau "Alamat Penerima" dalam detail transaksi.</span></div><div class="ace-line ace-line old-record-id-Tg5kdceZSoSvJdxOnOdlIg6dgUK"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WtJwdFvVDo29Dhxq9sblNi9xgSh"><span style="font-size: 16px;"><strong>5）</strong><strong>TxID Deposit</strong>: Hash transaksi deposit (TxID/TxHash) adalah pengidentifikasi unik dari transaksi blockchain Anda. Hanya masukkan TxID. Jangan memasukkan tautan situs web atau informasi lainnya. Pastikan untuk menyalin TxID langsung dari platform penarikan, dan hindari memasukkan URL apa pun.</span></div><div class="ace-line ace-line old-record-id-HMr1dcRlKoXZRExZ6Oal6BOHgud"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6a36b91a-754c-4fdc-849c-c58029de582b","height":724,"width":1280,"currHeight":724,"currWidth":1280,"natrualHeight":724,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXF6Fbv9NKoFVS3xz77sldak9gSh%2F%3Fpreview_type%3D16","file_token":"XF6Fbv9NKoFVS3xz77sldak9gSh","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-RIC9dwXsgoorkCxuBZzld3B8gQW"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831409R8Shhc3sT4RBSq.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYRjZGYnY5TktvRlZTM3h6NzdzbGRhazlnU2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUklDOWR3WHNnb29ya0N4dUJaemxkM0I4Z1FXIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YRjZGYnY5TktvRlZTM3h6NzdzbGRhazlnU2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/XF6Fbv9NKoFVS3xz77sldak9gSh/?mount_node_token=RIC9dwXsgoorkCxuBZzld3B8gQW&mount_point=docx_image" data-width="1280" data-height="724" data-lark-image-uri="drivetoken://XF6Fbv9NKoFVS3xz77sldak9gSh" data-lark-image-width="1280" data-lark-image-height="724" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GXFBd4xFfo82XHxdpHZlQTajghf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-UQ5PdZRDHoeCVIxdnzbli3NMgMc"><span style="font-size: 16px;">1.2 Cara Memasukkan TxID untuk Token TON di Jaringan TON:</span></h3><div class="ace-line ace-line old-record-id-TAp3dWI47ooCvExsbLXlOtrSgGg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ead2dvLBao155qxLKACl5kBTg8g"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a> dan masukkan TxID Anda, lalu klik <strong>Cari</strong>.</span></div><div class="ace-line ace-line old-record-id-Q3ADdw4v3oyPyrx8g89lrSH1gNf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QYxvdMJrmoUxAWxBsjtl7iD3g6b"><span style="font-size: 16px;">Sebagai contoh, Anda dapat memasukkan TxID di bilah pencarian seperti ini: TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301</span></div><div class="ace-line ace-line old-record-id-FJOtdyHz3o0gPVxbLD6lSVSIgmc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9adecd2a-948b-47d5-ab9d-3ec565c32345","height":1362,"width":2920,"currHeight":1362,"currWidth":2920,"natrualHeight":1362,"natrualWidth":2920,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRZmsbfHuIonFbYxD9c7l3dvygPc%2F%3Fpreview_type%3D16","file_token":"RZmsbfHuIonFbYxD9c7l3dvygPc","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OskmdJ1UzoV17YxYM7bl8xQvgNd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831824dWLLMH5G4Wqv4M.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSWm1zYmZIdUlvbkZiWXhEOWM3bDNkdnlnUGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT3NrbWRKMVV6b1YxN1l4WU03Ymw4eFF2Z05kIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SWm1zYmZIdUlvbkZiWXhEOWM3bDNkdnlnUGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/RZmsbfHuIonFbYxD9c7l3dvygPc/?mount_node_token=OskmdJ1UzoV17YxYM7bl8xQvgNd&mount_point=docx_image" data-width="2920" data-height="1362" data-lark-image-uri="drivetoken://RZmsbfHuIonFbYxD9c7l3dvygPc" data-lark-image-width="2920" data-lark-image-height="1362" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-YqEWdbs3Bo2pvvxP8FZlmhaagKe"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-Y8lOdqSedoP0E3xL8uJlxILpgFd"><span style="font-size: 16px;">Temukan catatan transaksi di mana dana dikirim ke alamat MEXC, dan klik huruf yang sesuai.
Misalnya, klik huruf <strong>F.</strong></span></div><div class="ace-line ace-line old-record-id-HNWSdCokQoJ9J3xaJ3AlMME5gDb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"56b9cfd1-bc61-4b2d-a022-368449d6428b","height":1392,"width":2926,"currHeight":1392,"currWidth":2926,"natrualHeight":1392,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBlYbbMoi2oEIDjxwzval1fwrg5f%2F%3Fpreview_type%3D16","file_token":"BlYbbMoi2oEIDjxwzval1fwrg5f","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-OO0qdBlKnoJkhFx2t9Ol5F9xgI7"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831457WhkQuZ1YFVp2uW.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJKdExJZFFsWE5vcnRUWnhmU2dsbHZqRXdncWgiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0ODM5MDk4NjQ2MzMxNTU1OTYiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQmxZYmJNb2kyb0VJRGp4d3p2YWwxZndyZzVmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0MDM3NTUsInNjYWxlIjoxLCJ3aWR0aCI6MjkyNiwiaGVpZ2h0IjoxMzkyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJCbFliYk1vaTJvRUlEanh3enZhbDFmd3JnNWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT08wcWRCbEtub0praEZ4MnQ5T2w1Rjl4Z0k3Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CbFliYk1vaTJvRUlEanh3enZhbDFmd3JnNWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/BlYbbMoi2oEIDjxwzval1fwrg5f/?mount_node_token=OO0qdBlKnoJkhFx2t9Ol5F9xgI7&mount_point=docx_image" data-width="2926" data-height="1392" data-lark-image-uri="drivetoken://BlYbbMoi2oEIDjxwzval1fwrg5f" data-lark-image-width="2926" data-lark-image-height="1392" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Yc5PddGMCoAw4gxFgAHlh4NAgIb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GACRdjzLBoyfKIxBKvulCixDgTe"><span style="font-size: 16px;">Di bagian <strong>Akun</strong>, temukan kolom <strong>Tx hash</strong> dan <strong>Lt</strong>, lalu gabungkan keduanya menggunakan titik dua ":" untuk membentuk TxID yang dibutuhkan untuk formulir tersebut.</span></div><div class="ace-line ace-line old-record-id-MBcDd47xDoj1OOxSjJzl8cC1gkh"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-Dj3RdLW51oBF7NxujHVlFIsBgqh"><span style="font-size: 16px;">Misalnya:
81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-P1Aqd2xkQolZSkx1AG7lZOyygzg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"40afd1de-1c78-4902-9be6-4e38e51735df","height":1166,"width":2470,"currHeight":1166,"currWidth":2470,"natrualHeight":1166,"natrualWidth":2470,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIKbBbvF9Kobop5xnT2hlgxcBgVg%2F%3Fpreview_type%3D16","file_token":"IKbBbvF9Kobop5xnT2hlgxcBgVg","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-VNsWdBM5Moi4rtxlWeKlsMiGgwc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831580TvdzKwIqJ0e7D3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJS2JCYnZGOUtvYm9wNXhuVDJobGd4Y0JnVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVk5zV2RCTTVNb2k0cnR4bFdlS2xzTWlHZ3djIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JS2JCYnZGOUtvYm9wNXhuVDJobGd4Y0JnVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/IKbBbvF9Kobop5xnT2hlgxcBgVg/?mount_node_token=VNsWdBM5Moi4rtxlWeKlsMiGgwc&mount_point=docx_image" data-width="2470" data-height="1166" data-lark-image-uri="drivetoken://IKbBbvF9Kobop5xnT2hlgxcBgVg" data-lark-image-width="2470" data-lark-image-height="1166" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-UzLTdtG4yog4BIxeuhml3zb3gze"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-M1m3dXY2UosO4Bx4UY5lmqYqgGc"><span style="font-size: 16px;">1.3 Cara Memasukkan TxID untuk Token Lain di Jaringan TON:</span></h3><div class="ace-line ace-line old-record-id-IXapduvkpo9FUMxQRl7lU4qyggh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Vej0dqTmVoPnCCxn5Gwl41Fwgre"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>, masukkan TxID Anda, lalu klik <strong>Cari</strong>.</span></div><div class="ace-line ace-line old-record-id-FSxFd3ZkdoBcSJxA1jTl71w1gKc"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-C2m1dA5Dloh1h1xFHrvlNKL7g2f"><span style="font-size: 16px;">Sebagai contoh, masukkan TxID di kolom pencarian seperti ini:
6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0</span></div><div class="ace-line ace-line old-record-id-Jz3hdxMNAoYsUoxkZ0Xl0VYEgWv"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9b495993-2164-4ad6-b46c-443142ef6add","height":1382,"width":2926,"currHeight":1382,"currWidth":2926,"natrualHeight":1382,"natrualWidth":2926,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FB2JCbuIOnoLnUxxMKjAlCk3vgpf%2F%3Fpreview_type%3D16","file_token":"B2JCbuIOnoLnUxxMKjAlCk3vgpf","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-TCgbdctsWomhqrx7aADlm38ngNe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831944JG7zZPm188g0G7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCMkpDYnVJT25vTG5VeHhNS2pBbENrM3ZncGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVENnYmRjdHNXb21ocXJ4N2FBRGxtMzhuZ05lIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CMkpDYnVJT25vTG5VeHhNS2pBbENrM3ZncGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/B2JCbuIOnoLnUxxMKjAlCk3vgpf/?mount_node_token=TCgbdctsWomhqrx7aADlm38ngNe&mount_point=docx_image" data-width="2926" data-height="1382" data-lark-image-uri="drivetoken://B2JCbuIOnoLnUxxMKjAlCk3vgpf" data-lark-image-width="2926" data-lark-image-height="1382" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-KNShdDvouoXojjxYiU1lJ9cBgIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HlgTdPTWYoxeSsxf11llhL80gVg"><span style="font-size: 16px;">Temukan catatan transaksi tempat token ditransfer ke alamat MEXC, dan klik huruf yang sesuai setelah <strong>Transfer Internal Jetton.</strong></span></div><div class="ace-line ace-line old-record-id-ZBRAd39o5oTRMzx7AXYl56mIg3f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SN2tdqsInoBMxxx5C7UlQL8HgSb"><span style="font-size: 16px;">Misalnya, klik huruf <strong>D.</strong></span></div><div class="ace-line ace-line old-record-id-RL7fdtXVMoGXZCxufrslLXwIgcP"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"6a4d5b77-ac53-437f-9de7-1b459d1ef2a5","height":1040,"width":2346,"currHeight":1040,"currWidth":2346,"natrualHeight":1040,"natrualWidth":2346,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZoGwb2f69o5fX8xPoISlBTZAgdb%2F%3Fpreview_type%3D16","file_token":"ZoGwb2f69o5fX8xPoISlBTZAgdb","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-LViTdSgO0oKFOaxfyUKl4HtsgBH"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608051058318650tFQjHaknSJiFS.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJab0d3YjJmNjlvNWZYOHhQb0lTbEJUWkFnZGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTFZpVGRTZ08wb0tGT2F4ZnlVS2w0SHRzZ0JIIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ab0d3YjJmNjlvNWZYOHhQb0lTbEJUWkFnZGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/ZoGwb2f69o5fX8xPoISlBTZAgdb/?mount_node_token=LViTdSgO0oKFOaxfyUKl4HtsgBH&mount_point=docx_image" data-width="2346" data-height="1040" data-lark-image-uri="drivetoken://ZoGwb2f69o5fX8xPoISlBTZAgdb" data-lark-image-width="2346" data-lark-image-height="1040" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-XkhNdx9JpoLAbkxRAYulM8fsgAe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Wg9qdCB6loFM6hxIbV6lDhMignb"><span style="font-size: 16px;">Di bagian <strong>Akun</strong>, temukan kolom <strong>Tx hash</strong> dan <strong>Lt</strong>, lalu gabungkan keduanya menggunakan titik dua ":" untuk membentuk TxID yang dibutuhkan untuk formulir tersebut.</span></div><div class="ace-line ace-line old-record-id-OVUadTzzSoeeHox4DcOlwg67gHc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CUBUdWJMronNbyxlVy2lcQavgCd"><span style="font-size: 16px;">Misalnya: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-SprCdxN3CoqldtxgOExlhVGdgcc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a25b106f-587d-462e-8323-a9fc8751573e","height":618,"width":2326,"currHeight":618,"currWidth":2326,"natrualHeight":618,"natrualWidth":2326,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVucYbD9NKo659BxKPQMlL5oagDf%2F%3Fpreview_type%3D16","file_token":"VucYbD9NKo659BxKPQMlL5oagDf","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-WJCPdvjJwoQvaZxxvCIly2qHgHh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831627jY149qj9iaHHUW.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJKdExJZFFsWE5vcnRUWnhmU2dsbHZqRXdncWgiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6Ijc0ODM5MDk4NjQ2MzMxNTU1OTYiLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiVnVjWWJEOU5LbzY1OUJ4S1BRTWxMNW9hZ0RmIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTc4NDcsInNjYWxlIjoxLCJ3aWR0aCI6MjMyNiwiaGVpZ2h0Ijo2MTgsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjp7fX0=" data-suite="eyJmaWxlVG9rZW4iOiJWdWNZYkQ5TktvNjU5QnhLUFFNbEw1b2FnRGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiV0pDUGR2akp3b1F2YVp4eHZDSWx5MnFIZ0hoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WdWNZYkQ5TktvNjU5QnhLUFFNbEw1b2FnRGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/VucYbD9NKo659BxKPQMlL5oagDf/?mount_node_token=WJCPdvjJwoQvaZxxvCIly2qHgHh&mount_point=docx_image" data-width="2326" data-height="618" data-lark-image-uri="drivetoken://VucYbD9NKo659BxKPQMlL5oagDf" data-lark-image-width="2326" data-lark-image-height="618" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Ue20dNmb2ok0m2x7dGilvpK8gdf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-LdnldhGeLocGgyx5BudlW9gVgAe"><span style="font-size: 16px;">1.4 Pengajuan Informasi Tambahan</span></h3><div class="ace-line ace-line old-record-id-PqNadcIYaocT69xoidDl0qpggBc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UhuXdbdBxoaHFixea9ilIlO3gvh"><span style="font-size: 16px;">Setelah permohonan Anda lolos peninjauan, Layanan Pelanggan MEXC akan memberitahukan alamat pengembalian asli kepada Anda. Mohon verifikasi apakah alamat pengembalian tersebut benar.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LuzMdEaPFot6KlxxLkAlp2Btgie" data-list="bullet"><div><span style="font-size: 16px;">Jika alamat sudah benar, klik Konfirmasi pengembalian ke alamat ini, dan dana Anda akan dikembalikan ke alamat tersebut.</span></div></li><li class="ace-line ace-line old-record-id-ZXujdpa9yoOGgpxjWSellouZgyb" data-list="bullet"><div><span style="font-size: 16px;">Jika alamat salah atau tidak dapat menerima dana, klik Batalkan Aplikasi dan hubungi Layanan Pelanggan online untuk memberikan informasi alamat pengembalian yang benar.</span></div></li></ul><div class="ace-line ace-line old-record-id-E06adF1zNonXEkxRNeTlQk10gXf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T0K3d5iEXofI1LxkgT8lFrllghd"><span style="font-size: 16px;">Harap diperhatikan: MEXC tidak mendukung pengembalian dana untuk token yang tidak didukung atau deposit yang dilakukan ke alamat hot wallet MEXC. Hanya pengembalian ke alamat pengirim asli yang didukung.</span></div><div class="ace-line ace-line old-record-id-Nqmud6KUWoiWaGxawLmlWkqZgds"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"13db5519-5d00-4c46-9dbf-5a8e43b75fd2","height":644,"width":1280,"currHeight":644,"currWidth":1280,"natrualHeight":644,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEQjTbCV2yokYGkx3CUylmHgBgve%2F%3Fpreview_type%3D16","file_token":"EQjTbCV2yokYGkx3CUylmHgBgve","image_type":"image/png","size":212513,"comments":[]}]}" class="image-uploaded gallery old-record-id-CUNkdYPA9oYcRMxOqaCl9JDxgve"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105832068uUZvwuAUTLVHoI.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFUWpUYkNWMnlva1lHa3gzQ1V5bG1IZ0JndmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ1VOa2RZUEE5b1ljUk14T3FhQ2w5SkR4Z3ZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FUWpUYkNWMnlva1lHa3gzQ1V5bG1IZ0JndmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/EQjTbCV2yokYGkx3CUylmHgBgve/?mount_node_token=CUNkdYPA9oYcRMxOqaCl9JDxgve&mount_point=docx_image" data-width="1280" data-height="644" data-lark-image-uri="drivetoken://EQjTbCV2yokYGkx3CUylmHgBgve" data-lark-image-width="1280" data-lark-image-height="644" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-BXWodI06CoiSUCxI1UplB5uFgrf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R1NMdL3iFoYwA8xh4rNlC3QqgZb"><span style="font-size: 16px;">Setelah Anda mengklik Konfirmasi pengembalian ke alamat ini, itu berarti Anda telah memverifikasi bahwa alamat tersebut valid dan benar. Jika dana yang dikembalikan tidak dapat diterima dengan sukses di alamat ini, MEXC tidak akan bertanggung jawab.</span></div><div class="ace-line ace-line old-record-id-Qr3ydJLBZo2BJUxCOlOl2sYVgwc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5446aeab-278b-4e31-9534-100adac1a9d9","height":677,"width":1280,"currHeight":677,"currWidth":1280,"natrualHeight":677,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FMLcObcX72ogd22xCk6OlKqv9gib%2F%3Fpreview_type%3D16","file_token":"MLcObcX72ogd22xCk6OlKqv9gib","image_type":"image/png","size":257984,"comments":[]}]}" class="image-uploaded gallery old-record-id-Dj67d3lvwoYfZdxXbmqlrarPgSc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260805105831304zziuyCXm2Hvt3X.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJNTGNPYmNYNzJvZ2QyMnhDazZPbEtxdjlnaWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRGo2N2QzbHZ3b1lmWmR4WGJtcWxyYXJQZ1NjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9NTGNPYmNYNzJvZ2QyMnhDazZPbEtxdjlnaWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/MLcObcX72ogd22xCk6OlKqv9gib/?mount_node_token=Dj67d3lvwoYfZdxXbmqlrarPgSc&mount_point=docx_image" data-width="1280" data-height="677" data-lark-image-uri="drivetoken://MLcObcX72ogd22xCk6OlKqv9gib" data-lark-image-width="1280" data-lark-image-height="677" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-HI4adNXjNoeOaSxkdEsldtBRg4b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-J6WfdAz3kovzwux5gMClq6fmglg"><strong>2. Biaya Penanganan dan Perkiraan Waktu Pemrosesan</strong></h2><div class="ace-line ace-line old-record-id-UYfIdJstWokxFNxQ2BJlxPB0gHb"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="258;235;235;131" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="258"><col width="235"><col width="235"><col width="131"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IZvcduW9xofg8Ixb5SSlMOkjgXX"><strong style="font-size: 16px;">Tipe Kendala Deposit</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HDvddGB7GoUd89xHgJ1lmAKtghe"><strong style="font-size: 16px;">Biaya</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MWDkdXK8BoYVwzxbyf3lDf9UgxI"><strong style="font-size: 16px;">Resolusi</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RtmLdhT6domismx2FVelHt9bgbb"><strong style="font-size: 16px;">Waktu Pemrosesan</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-U2FgdRNOsol0gax9g4Dl439ogDb"><span style="font-size: 16px;">Deposit dikirim ke hot wallet</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-C1XQdDsqtoyHE9xTdIJlapsAgJg"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-MSmOdy9rYoRNTYxQB6clA1J7gVb"><span style="font-size: 16px;">Hanya mendukung pengembalian ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-I2zddfzhKoY55vxpKKZllD8Zgph"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-NUEXd7suioa7PBxn3oHlfUujgif"><span style="font-size: 16px;">Deposit dengan Memo yang hilang atau salah</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ZxDvdPCKUokC3Ox7N7rlh55CgVg"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-JHJldXe81oHAk8xFB84ltJDEgOq"><span style="font-size: 16px;">Hanya mendukung pengembalian ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IaUtdFxBfoYGuVxEYkylVQpjgoA"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Vt0YdFZGaoCFf6xq0mRl9CTNgih"><span style="font-size: 16px;">Deposit token yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-T7GOd1kAloxhLLx9AELlYl8zglg"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-GirbdqfTyo1S5AxrMOPlJw3hgfc"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NdUzdGDwDoGiDJxxI5BlZJkkgMc"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-EDEMdbaCPoqM7lxzy4HllWf2gXg"><span style="font-size: 16px;">Deposit melalui jaringan yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-KrgJdLWTFoaUNjxpqXzldqWygzb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-TbRIdxx28oiLP4x6vmClItHrglb"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-QVFVdIw5Go5UEVxHutXl8xmpgve"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-GlM7dSbHfoBzHoxMwQhlZKfAgna"><span style="font-size: 16px;">Deposit token terlarang atau melalui jaringan terlarang</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Er6Xdutl4oG4ZZx2yoGlaoQjgBb"><span style="font-size: 16px;">Disesuaikan secara dinamis berdasarkan biaya gas on-chain</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-HHIJdhgOpoLvqPxQPyKl6TBhgUc"><span style="font-size: 16px;">Hanya mendukung pengembalian ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-R41vd31kvoVlU9xY3QEltLgCgSb"><span style="font-size: 16px;">7 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-A5gNdx36loF8SBxrj0wlpfxVgQb"><span style="font-size: 16px;">Deposit token yang didukung melalui jaringan yang didukung belum dikreditkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-DdT9deNhGooJEWxjxxplwzi4gXg"><span style="font-size: 16px;">Gratis</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-HcD9dvmo3o4dU0xpoiYln2Itglc"><span style="font-size: 16px;">Kredit</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-VhaAd0cnxo6DBXxtpzVlbl2GgEh"><span style="font-size: 16px;">3 hari</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-DNNFdxOkuoHWZNxstSBldowJg5b"><span style="font-size: 16px;"><strong>Catatan:</strong> Beberapa deposit mungkin melibatkan keadaan khusus. Silakan merujuk pada solusi sebenarnya yang diberikan oleh Layanan Pelanggan.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-ZfIDdKYNlonZjIxp6a8lLpTngRf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ilhudt4xOogyayxydOalso2ag5g"><strong>3. Cara Membayar Biaya Penanganan</strong></h2><div class="ace-line ace-line old-record-id-OsC1dgtu6ozlnvxF3ZolF5ckgzh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FOrndFlFSoBsDrx4QEJlhq4Xgqb"><span style="font-size: 16px;">Biaya administrasi akan dikenakan berdasarkan jumlah sebenarnya yang tertera di halaman aplikasi. Setelah mengirimkan informasi tambahan, sistem akan secara otomatis membekukan jumlah biaya yang sesuai dari akun Spot Anda. Tidak diperlukan pembayaran manual.</span></div><div class="ace-line ace-line old-record-id-XwCcd19rfo22SYxoW6Ilhf0agUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GB4YdlUHyoFYggxn9mKlWQKtgMe"><span style="font-size: 16px;">Untuk memastikan biaya dapat berhasil dipotong, harap pastikan saldo USDT di akun Spot Anda mencukupi terlebih dahulu. Jika saldo akun Spot Anda tidak mencukupi, pengajuan tidak dapat diselesaikan. Anda perlu menambah saldo Anda sebelum melanjutkan.</span></div><div class="ace-line ace-line old-record-id-DumNdzferoTjZnxcDgylyTPngce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WeuidwhIVoVs6zxFkculfYbJg86"><span style="font-size: 16px;">Jika Anda memiliki pertanyaan, jangan ragu untuk menghubungi Layanan Pelanggan kapan saja.</span></div><div class="ace-line ace-line old-record-id-LSf6dDw8GoCISNxiIEqlruu7gge"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-J0mVds4xWoBcTdx26FalY3Tmgch"><span style="font-size: 16px;">Bacaan yang direkomendasikan:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZPBCdkNSWoR1AdxP9S1lRbxugSf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">Apa Itu Deposit Kripto yang Tidak Dikreditkan?</a></div></li><li class="ace-line ace-line old-record-id-QTltdJrTCoQKeOxkNl9lkiG8gPf" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Pemecahan Masalah: Deposit Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-AEr1dxazAorQpfxj9Q5l7NRDgCh" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-VoZWdm6S8ooypDxJ5h8l6T7ygyg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-DXucd9sa2os8jZxbgV2lemeGgKc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-FiYSdhpuBoOO6kxczFRloTeiggg"><span style="font-size: 16px;"><br></span></div></div></div>
Pengingat Risiko MEXC Tentang Deposit Mata Uang Kripto yang Tidak Terdaftar
<div data-page-id="VEfFdR5M6oL6NSxCYmEl7anvgWb" data-lark-html-role="root" data-docx-has-block-data="false"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgi7aTDMqFmt5TrwP7XBhH3d"><span style="font-size: 16px;"><strong>Sekadar Pengingat: </strong>Untuk memastikan keamanan aset Anda dan melindungi hak pengguna, harap depositkan hanya mata uang kripto yang terdaftar secara resmi di MEXC. Semua rencana listing dan informasi terkait mengacu pada <a data-lark-is-custom="true" href="https://www.mexc.com/announcements">pengumuman</a> resmi MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgI1KcODTT61VFW1WQnt9Iye"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgS9q4muDGykHX2Kyz1cCuCc"><strong>Masalah Deposit</strong></h2><div class="ace-line ace-line old-record-id-doxlgRLHzRjQgu2VgPzEeI7AYKc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCj4d132iNXX2JVAoFfSfff"><span style="font-size: 16px;">Jika deposit Anda belum dikreditkan, Anda dapat menyelesaikannya dengan cara berikut:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgpzysc5INPb558CZ9tCJG3d" data-list="bullet"><div><span style="font-size: 16px;">Kirimkan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>, maka tim Layanan Pelanggan akan membantu dalam upaya untuk memulihkan aset tersebut.</span></div></li><li class="ace-line ace-line old-record-id-doxlgMRAHWuR4XqU3zhyqLi0hge" data-list="bullet"><div><span style="font-size: 16px;">Lihat <a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791" data-lark-is-custom="true">Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan</a> guna mengetahui solusi tambahan untuk masalah umum terkait deposit.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgH738a7ExaB3RMRsQwh0h5d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg4jzmXLlZYjZk6fj0k7lXmb"><strong>Butuh Bantuan</strong></h2><div class="ace-line ace-line old-record-id-AT9bdbd04ojGjKxI4iclDaZDgWb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YWOfdVnDXop6ELxzmK7lTuWYgUd"><span style="font-size: 16px;">Untuk pertanyaan apa pun, silakan hubungi MEXC melalui saluran berikut:</span></div><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-P0sudrQz6oMJjUxIZAelATqwgwc" data-list="number"><div><span style="font-size: 16px;">Klik tombol<strong> Layanan Pelanggan Online</strong> di pojok kanan bawah situs web resmi dan kirimkan pertanyaan Anda.</span></div></li><li class="ace-line ace-line old-record-id-IPK9dySCXoEDW0xlh7blxcy3gfc" data-list="number"><div><span style="font-size: 16px;">Ajukan permintaan di Pusat Tiket.</span></div></li></ol><div class="ace-line ace-line old-record-id-V7ZhdbSBuoJSvpxIeWsl3QQMg5n"><span style="font-size: 16px;">Web: Di bawah kategori <strong>Sumber Daya</strong> di bagian bawah halaman beranda → <strong>Kirim Tiket</strong> → <strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/ticket/submit/submit-inquiry">Pusat Tiket</a></strong></span></div><div class="ace-line ace-line old-record-id-AUuzdOvSBoZlWtxq7tWlAxvKgr8"><span style="font-size: 16px;">Aplikasi: Beranda → <strong>Lainnya</strong> → <strong>Kirim Permintaan</strong> di bawah kategori <strong>Layanan</strong> →<strong> Pusat Tiket</strong></span></div><div class="ace-line ace-line old-record-id-VFprdFukGoYTi8xCdBxlSdI0g6g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBxldWn59owGgdxrzVMlgNbBgph"><span style="font-size: 16px;">*BTN-<strong>Pusat Tiket</strong>&BTNURL=<u><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/ticket/submit/submit-inquiry">https://www.mexc.com/id-ID/support/ticket/submit/submit-inquiry</a></u>*</span></div><div class="ace-line ace-line old-record-id-IQxFdlS8KoY1sdxrU3Nli62BgoN"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FCnxdCzC7oAAdkxO8EElu1z5gGm"><span style="font-size: 16px;">MEXC berkomitmen untuk menyediakan layanan dan dukungan khusus kepada para penggunanya.</span></div><div class="ace-line ace-line old-record-id-LML9d6VgfoYM1KxshhmlDfZmgPg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KCgSd7r3xokiXWx832RlphnBgch"><span style="font-size: 16px;">Bacaan yang Direkomendasikan:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Q4dgdLlwOoEFWRxpDF5lWPUCgsd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" style="font-size: 16px;">Panduan Pemecahan Masalah: Deposit Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-TIg3duRFVoziboxzltml1VXHgzc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">Cara Mengisi Formulir Pengembalian Deposit yang Belum Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-FpC4dpdNgouTfYxeXxPlBV9vgqf" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Status Deposit Umum dan Cara Mengatasinya</a></div></li><li class="ace-line ace-line old-record-id-TwTadDjQUoO5Yux5ZutlMDa8gzc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/proof-of-funds-requirements-17827791510667" data-lark-is-custom="true" style="font-size: 16px;">Persyaratan Bukti Dana</a></div></li><li class="ace-line ace-line old-record-id-doxlgLTKHWPWEnKSWm3HM5eOKGg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></div></li></ul></div>
Persyaratan Bukti Dana (Proof of Funds)
<div data-page-id="ZZimdGn93oFqnJx1xFiuhOwVsPf" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-GPXDdFCv3oFw31x1JqFuj0yLscd"><strong>Kapan saya perlu memberikan bukti dana?</strong></h2><div class="ace-line ace-line old-record-id-O21YdaQAhoNAa8xoMg1u4eUMsih"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UErfdI5oAol0caxLfz7u85yTspc"><span style="font-size: 16px;">Saat Anda <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/withdraw/USDT">menarik dana</a> dari MEXC ke platform lain dan transfer tersebut dikembalikan, dan Anda memerlukan bantuan untuk mengkreditkan kembali dana tersebut ke akun MEXC Anda, kami mungkin meminta Anda untuk memberikan bukti yang relevan tentang sumber dana atau dokumentasi yang mengkonfirmasi bahwa dana tersebut telah dikembalikan.</span></div><div class="ace-line ace-line old-record-id-NTWwdhYGBoNKYDxpJqKukAggs8d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-IspIdNyGwoNLsixaC3yucG84sPf"><span style="font-size: 16px;">*BTN-<strong>Permintaan Pemulihan Deposit</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">https://www.mexc.com/id-ID/support/deposit-recovery</a>*</span></div><div class="ace-line ace-line old-record-id-X1D9dBTOTo94Wux74wFuHNHBsvb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A3NhdOy46oZLjcx4fvgucphFscb"><strong>Apa saja persyaratan dokumen bukti dana?</strong></h2><div class="ace-line ace-line old-record-id-EfMGd0ceKoWMpCxAEkXu0UzXsmh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VS0LdX3oSosDuYxnw03uZC7isRd"><span style="font-size: 16px;">Harap ikuti petunjuk di halaman pengajuan untuk memberikan informasi yang dibutuhkan. Tergantung pada hasil peninjauan, kami mungkin juga meminta materi pendukung tambahan. Persyaratan akhir akan ditentukan setelah peninjauan sebenarnya.</span></div><div class="ace-line ace-line old-record-id-PdlIdo1R5oruk4xz1UJuTrWusoe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"15008e04-68a8-46ca-a43d-779cdc8dbb6e","height":1952,"width":2072,"currHeight":1952,"currWidth":2072,"natrualHeight":1952,"natrualWidth":2072,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUaEAb9CaSo4RrBxlwLHuDzA4sYg%2F%3Fpreview_type%3D16","file_token":"UaEAb9CaSo4RrBxlwLHuDzA4sYg","image_type":"image/png","size":371714,"comments":[]}]}" class="image-uploaded gallery old-record-id-QxXhdylKmoARnZxAwdWu3dMhsNh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260624121929317hPTwFVcl3GtzG5.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVYUVBYjlDYVNvNFJyQnhsd0xIdUR6QTRzWWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUXhYaGR5bEttb0FSblp4QXdkV3UzZE1oc05oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VYUVBYjlDYVNvNFJyQnhsd0xIdUR6QTRzWWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/UaEAb9CaSo4RrBxlwLHuDzA4sYg/?mount_node_token=QxXhdylKmoARnZxAwdWu3dMhsNh&mount_point=docx_image" data-width="2072" data-height="1952" data-lark-image-uri="drivetoken://UaEAb9CaSo4RrBxlwLHuDzA4sYg" data-lark-image-width="2072" data-lark-image-height="1952" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-LL70dTIdTows4sxpBR5ugUkDsuf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-EFZcdhu4HoEwaRxwau2u5RwbsGb"><span style="font-size: 16px;">Bacaan yang direkomendasikan:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-QoxmdD2WjoqE9Nx5DUQu1RdosVf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-DjDjdZFdXo5UyRxdIR4uv7fusxP" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-A4vEdkAe2okr6zx1AoEu5oLKsqb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Deposit Kripto?</a></div></li><li class="ace-line ace-line old-record-id-OAeqdK5wEotnswxrGMlu2vD1sch" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Pemecahan Masalah: Deposit Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-TEmAdwNTzo18pJxVms4uRH0esAg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Status Deposit Umum dan Cara Mengatasinya</a></div></li></ul><div class="ace-line ace-line old-record-id-LWdSdl8DGoenjUxPMd2ua27tsDb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FxpPd5jyJoaF9Dx6Sg1uVcBEswh"><span style="font-size: 16px;"><br></span></div></div>
Masalah Umum pada Deposit yang Salah dan Solusinya
<div data-page-id="R2inda3nJo1exVxLhbyuOCtmsZc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-TjzVd8C0youWDaxZuUwu74Y6sbd"><strong>1. Apa yang Terjadi Jika Saya Deposit Token yang Tidak Didukung?</strong></h2><div class="ace-line ace-line old-record-id-SYw5dLxCKouBhPxg3k1uzWxNsKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WBJ1d2uaMoT0hox4HrIueBXesLe"><span style="font-size: 16px;">MEXC secara otomatis mengkreditkan deposit hanya untuk token dan jaringan blockchain yang didukung. Jika Anda secara tidak sengaja melakukan deposit token yang tidak didukung, atau melakukan deposit melalui jaringan blockchain yang tidak didukung, MEXC akan membantu Anda dalam memulihkan aset secara manual dan mengenakan biaya penanganan.</span></div><div class="ace-line ace-line old-record-id-CdhAdVWDjo31PjxB4SzulIBLsib"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-W8eTdyeXHoPEfCxdYsJuGfrKsPh"><span style="font-size: 16px;">Catatan: Beberapa token/jaringan tertentu mungkin tidak dapat mendukung pemulihan.</span></div><div class="ace-line ace-line old-record-id-VCz5d6yxHofAIlxIj66uhg3Ysib"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A6pbdBeQQo3U4SxgVTTu3ZKEswb"><strong>2. Contoh Deposit yang Tidak Didukung</strong></h2><div class="ace-line ace-line old-record-id-PFCNdF2Dton5RTx4gKFuyhLEsbt"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-NEuUda8v6oj762xvQ6luA9POsWh"><span style="font-size: 16px;">2.1 Melakukan deposit mata uang kripto yang tidak didukung atau telah didelisting</span></h3><div class="ace-line ace-line old-record-id-IZOXd1bs3oujC6xayIourcJ6sMc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MKVwdjxjHoSbVbx1w5Busywrsph"><span style="font-size: 16px;">Untuk menyesuaikan dengan pembaruan proyek, MEXC akan secara berkala meningkatkan, memigrasikan, atau mengganti token tertentu dan menghentikan dukungan untuk deposit token kontrak lama (seperti ZINU, GART, dll.). <strong>Jika Anda melakukan deposit token kontrak yang telah didelisting atau token kontrak lama, deposit tersebut tidak akan dikreditkan dan mungkin tidak dapat dipulihkan.</strong></span></div><div class="ace-line ace-line old-record-id-CsWudY3SVodByUx1q1uuMTnds7c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fb6HdmUtgoB0byxxMWVuBbp3sFW"><span style="font-size: 16px;">Untuk menghindari kehilangan aset, mohon perhatikan hal-hal berikut sebelum melakukan deposit:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-L37OdMPE4obqiAxwap2uNdSFs4o" data-list="bullet"><div><span style="font-size: 16px;"><strong>Periksa alamat kontrak: </strong>Pastikan alamat kontrak token pengirim dan penerima sama persis. Jangan hanya mengandalkan nama atau simbol token.</span></div></li><li class="ace-line ace-line old-record-id-OOpydEzCrogh4txz7bJu8ofTsHf" data-list="bullet"><div><span style="font-size: 16px;"><strong>Konfirmasi status token: </strong>Periksa apakah MEXC saat ini mendukung deposit untuk token tersebut dan versi kontrak mana yang didukung.</span></div></li><li class="ace-line ace-line old-record-id-YKQsdV6NkoK0RrxtD6numJY0sZf" data-list="bullet"><div><span style="font-size: 16px;"><strong>Jika ragu, segera konsultasikan:</strong> Jika Anda tidak yakin tentang alamat kontrak token atau status token, silakan hubungi Layanan Pelanggan untuk konfirmasi sebelum melakukan deposit.</span></div></li></ul><div class="ace-line ace-line old-record-id-QSZLd5UwXouWrCxuxaduIBrwsVb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KehLdvg1co8V0Dx3tV8uB7GcsVg"><span style="font-size: 16px;"><strong>Peringatan: </strong>Transfer mata uang kripto tidak dapat dibatalkan. Deposit yang salah untuk token yang telah didelisting atau tidak didukung biasanya tidak dapat dipulihkan. Harap berhati-hati.</span></div><div class="ace-line ace-line old-record-id-FrPHd76m1onSAGxXdKCuw0Cxs9e"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"548fc37c-0e8a-48c4-8875-6c57bb7f7c2d","height":1168,"width":2006,"currHeight":1168,"currWidth":2006,"natrualHeight":1168,"natrualWidth":2006,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHmxyb5SZbo8c3kxQXJ1uqYgzs2b%2F%3Fpreview_type%3D16","file_token":"Hmxyb5SZbo8c3kxQXJ1uqYgzs2b","image_type":"image/png","size":332690,"comments":[]}]}" class="image-uploaded gallery old-record-id-YW2Fd0pM0ote8axpjetuyEfIsof"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260624112844499oZtNwdoTIiNYtv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIbXh5YjVTWmJvOGMza3hRWEoxdXFZZ3pzMmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWVcyRmQwcE0wb3RlOGF4cGpldHV5RWZJc29mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IbXh5YjVTWmJvOGMza3hRWEoxdXFZZ3pzMmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Hmxyb5SZbo8c3kxQXJ1uqYgzs2b/?mount_node_token=YW2Fd0pM0ote8axpjetuyEfIsof&mount_point=docx_image" data-width="2006" data-height="1168" data-lark-image-uri="drivetoken://Hmxyb5SZbo8c3kxQXJ1uqYgzs2b" data-lark-image-width="2006" data-lark-image-height="1168" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-CrBmdCOGroracjxEL2UuKfcXsJi"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-R30zdIJ7LoUBJZxIMXAucIaOsve"><span style="font-size: 16px;">2.2 Melakukan deposit melalui jaringan blockchain yang tidak didukung</span></h3><div class="ace-line ace-line old-record-id-XNnCdf8PToFM1ixkCGzuVaTysiH"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P9MIdiKfxoPyGfx1ZVeuiqQ3sef"><span style="font-size: 16px;">Beberapa stablecoin (seperti USDC, USDT, dll.) diterbitkan di beberapa jaringan blockchain. <strong>Meskipun MEXC mendukung token tersebut, deposit mungkin tidak didukung di setiap jaringan blockchain. </strong>Jika Anda memilih jaringan yang tidak didukung oleh MEXC, aset tidak akan dikreditkan dan mungkin sulit untuk dipulihkan.</span></div><div class="ace-line ace-line old-record-id-HzbGdVz2qoW5obxKvNRu9N8csag"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QjqFd7aywohHyMxl49EuxmDosuO"><span style="font-size: 16px;">Contoh: Seorang pengguna melakukan deposit USDC melalui jaringan Fantom (FTM). Karena MEXC tidak mendukung deposit USDC di jaringan Fantom, deposit tersebut tidak dapat dikreditkan ke akun pengguna. Dalam kasus seperti ini, pastikan jaringan pengirim sesuai dengan jaringan penerima sebelum melakukan deposit.</span></div><div class="ace-line ace-line old-record-id-LFizdtE9NoIiXnxhNnTuSsbrsad"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d61695e3-4d83-41c9-95fa-8d8115678ac4","height":611,"width":1280,"currHeight":611,"currWidth":1280,"natrualHeight":611,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAsU0b5TnsogXEfx02wCuPCEzsyf%2F%3Fpreview_type%3D16","file_token":"AsU0b5TnsogXEfx02wCuPCEzsyf","image_type":"image/png","size":229008,"comments":[]}]}" class="image-uploaded gallery old-record-id-TPz8dKP0loM6mAxUkYduD7Rrsbh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260624112842890uFNZNSsRaaYKvw.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJBc1UwYjVUbnNvZ1hFZngwMndDdVBDRXpzeWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVFB6OGRLUDBsb002bUF4VWtZZHVEN1Jyc2JoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Bc1UwYjVUbnNvZ1hFZngwMndDdVBDRXpzeWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AsU0b5TnsogXEfx02wCuPCEzsyf/?mount_node_token=TPz8dKP0loM6mAxUkYduD7Rrsbh&mount_point=docx_image" data-width="1280" data-height="611" data-lark-image-uri="drivetoken://AsU0b5TnsogXEfx02wCuPCEzsyf" data-lark-image-width="1280" data-lark-image-height="611" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EdE4dKGNfoHoFhxkc4vu1uy0sjd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FJEMdnJpFo1Xq4xvMuZuxLoDsuh"><strong>3. Apa yang Harus Saya Lakukan?</strong></h2><div class="ace-line ace-line old-record-id-GGwVdw63koGofexGY3LuRDK3sKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K2iwdw9iFoODnoxXvGiuzgwPs4d"><span style="font-size: 16px;">Silakan kirimkan formulir <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pemulihan Deposit yang Belum Dikreditkan</a>. Proses peninjauan diperkirakan selesai dalam 1-2 hari kerja. Setelah selesai, kami akan memberi tahu Anda hasilnya melalui email atau pesan dalam aplikasi.</span></div><div class="ace-line ace-line old-record-id-HMLvd2n2Aolm1xxKteUuGh1Gswe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XzuydUx8IoF6tXxJz0tuDQK0sjd"><strong>4. Informasi Tambahan Mengenai Bahan-Bahan yang Diperlukan</strong></h2><div class="ace-line ace-line old-record-id-S7bRdkPUPojt5vxQe87uUxX1spd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MLCTdv6xdozBG3xiPOVur9UUswb"><span style="font-size: 16px;">Silakan ikuti panduan di halaman pengajuan untuk memberikan informasi yang dibutuhkan. Tergantung pada proses peninjauan, kami mungkin meminta materi tambahan. Silakan merujuk pada persyaratan peninjauan yang sebenarnya.</span></div><div class="ace-line ace-line old-record-id-BQ1DddT4soEayzxEMywuF5XnshC"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MPqAdcAjWoJBfpx8xFTu8076skd"><span style="font-size: 16px;">Untuk langkah-langkah detailnya, silakan lihat <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">Cara Mengisi Formulir Permohonan Pemulihan Deposit yang Belum Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-E22HdkfaqoPZQ4xAekju08tGsUh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-OiiIdDMvmosfCtx6bHguZKMRsmb"><strong>5. Syarat dan Ketentuan</strong></h2><div class="ace-line ace-line old-record-id-WaizdwmA9oPsC2xuHlduUXOIsZc"><span style="font-size: 16px;"><br></span></div><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-DyLKdJdIFotTIqxwjQPuZr2VsQb" data-list="number"><div><span style="font-size: 16px;">MEXC akan melakukan yang terbaik untuk membantu Anda memulihkan aset, tetapi karena kompleksitas jaringan blockchain, kami tidak dapat menjamin pemulihan 100% dalam semua kasus.</span></div></li></ol><div class="ace-line ace-line old-record-id-C2csdm5ylokHndxbnQ3uK2uUsga"><span style="font-size: 16px;"><br></span></div><ol start="2" class="list-number1"><li class="ace-line ace-line old-record-id-EJTudjEGkokEpQxHzcmuOYIosxb" data-list="number"><div><span style="font-size: 16px;">Pemulihan memerlukan dukungan teknis dan tenaga kerja tambahan, dan akan dikenakan biaya penanganan. Silakan lihat biaya yang tertera di halaman ini.</span></div></li></ol><div class="ace-line ace-line old-record-id-H8uSd5yeJo6mtRxORssuUGSisvc"><span style="font-size: 16px;"><br></span></div><ol start="3" class="list-number1"><li class="ace-line ace-line old-record-id-KfKGdoTEwoLBXyxUjxKu3UK3swb" data-list="number"><div><span style="font-size: 16px;">Setelah disetujui, perkiraan waktu penyelesaian akan ditampilkan. Jika pemulihan lebih sulit, waktu penyelesaian sebenarnya mungkin akan lebih lama. Silakan lihat pemberitahuan peninjauan.</span></div></li></ol><div class="ace-line ace-line old-record-id-DWQ8dsUmroS1QhxUS1OuJQWgsbs"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-ChqcdXUj4oWPFLxzXhiuNjZPsie"><span style="font-size: 16px;">Bacaan yang Direkomendasikan:</span></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-JMdzdy9TAo1zjfxkvynuGu6Csj0" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-iD/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-C13Wd2f1bozA5QxN3pLu3JSLsmb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto ke MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-UQfudpOFGo5Sx1xRHrFuB5cRsNb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Deposit Kripto?</a></div></li><li class="ace-line ace-line old-record-id-TsQud8AdPojR0HxH3hDuMk36sFf" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></div></li><li class="ace-line ace-line old-record-id-FqAfdma7Eoeh2rxbQgpuR7mXsah" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/applying-to-recover-a-deposit-due-to-an-unfilled-incorrectly-filled-memo-tag-15441726005529" data-lark-is-custom="true" style="font-size: 16px;">Mengajukan Pengembalian Deposit Karena Memo/Tag yang Tidak Terisi/Salah Terisi</a></div></li></ul></div>
Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan
<div data-page-id="Sdncdi7lboa40xxe1OOlVKbYg6b" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlgNX0vgu8RaBBNVdzj7qdqud"><strong>1. Periksa Apakah Saluran Deposit Terbuka</strong></h2><div class="ace-line ace-line old-record-id-doxlgfUz2mz7JTdQiDgyps0EUee"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEkUKgUvY4AH6GeozrTqsCd"><span style="font-size: 16px;">Jika saluran deposit saat ini ditutup atau sedang dalam pemeliharaan, deposit Anda mungkin tidak dapat dikreditkan untuk sementara. Harap bersabar menunggu. Setelah saluran dibuka kembali, status deposit Anda dapat dikonfirmasi.</span></div><div class="ace-line ace-line old-record-id-doxlgVyxlejr6LNgh4gA3DLImRf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguoETMIjckSv5W5PFlQojte"><span style="font-size: 16px;">Untuk mengetahui detail selengkapnya tentang penangguhan deposit/penarikan, lihat: <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791526229">Tindakan yang Harus Dilakukan Ketika Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgPUhm9fTRBXHFMQAkLgTGHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgbRQvoHgUeWeGVbwe3b0Tue"><strong>2. Periksa Status Jaringan Blockchain</strong></h2><div class="ace-line ace-line old-record-id-doxlg2mlhJ14SfuwPhoAbxnEgXf"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgvUKOWyrSi6K6S5dISxnO4C"><span style="font-size: 16px;">Jika status jaringan blockchain menunjukkan <strong>Deposit tidak berhasil</strong>, Anda perlu menghubungi platform pengirim untuk mengonfirmasi masalah tersebut.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCsuP7Q43aBmCkDSX4VoEFg"><span style="font-size: 16px;">Jika status jaringan blockchain menunjukkan <strong>Deposit berhasil</strong>, silakan periksa apakah jumlah konfirmasi yang diperlukan untuk prakredit atau pengkreditan penuh telah terpenuhi.</span></div><div class="ace-line ace-line old-record-id-doxlg0XqqyWhbLe62BFTWwO5d9g"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEcWroajZhpxeYycZkO9zCh"><span style="font-size: 16px;">Cara memeriksa: Buka <strong>Dompet → Riwayat Pendanaan → Deposit</strong>, cari catatan deposit tertentu, lalu klik <strong>hyperlink TxID</strong> untuk melihat detail transaksi pada explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlg5vzsL2BGMlbWNrhjNUoiRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b25c5e0f-b4b8-40b1-b7bb-e1868428aee7","height":192,"width":414,"currHeight":192,"currWidth":414,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEKCubSxr2o4R9uxZlNTloclGg5D%2F%3Fpreview_type%3D16","file_token":"EKCubSxr2o4R9uxZlNTloclGg5D","image_type":"image/png","size":512959,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlguDdz4ZLlZDgOVt4IhFuuMb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843318NLCO1MajTra0PE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFS0N1YlN4cjJvNFI5dXhabE5UbG9jbEdnNUQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd1RGR6NFpMbFpEZ09WdDRJaEZ1dU1iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FS0N1YlN4cjJvNFI5dXhabE5UbG9jbEdnNUQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/EKCubSxr2o4R9uxZlNTloclGg5D/?mount_node_token=doxlguDdz4ZLlZDgOVt4IhFuuMb&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://EKCubSxr2o4R9uxZlNTloclGg5D" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgP65ME9HR2IsNF5v3YKfVDb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglKcZ5hTyzdbs3TfjqNjitg"><span style="font-size: 16px;">Lihat status jaringan blockchain di explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlgKFaCaC9mtX6sCeywpCs8xe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c9d7ef0c-3390-4a7d-bd6d-eadadf27ec3b","height":185,"width":414,"currHeight":185,"currWidth":414,"natrualHeight":185,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIG2UbZYghoE21Tx7plhl7KMWg8a%2F%3Fpreview_type%3D16","file_token":"IG2UbZYghoE21Tx7plhl7KMWg8a","image_type":"image/png","size":292263,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgyEgJXtGeKMISPIQLyaXHad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843030oNUfBHKszI8h4h.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJTZG5jZGk3bGJvYTQweHhlMU9PbFZLYllnNmIiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3MzA0MTM4NDYxMDg1MTg4MTI4IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IklHMlViWllnaG9FMjFUeDdwbGhsN0tNV2c4YSIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6MjkyMjYzLCJzY2FsZSI6MSwid2lkdGgiOjQxNCwiaGVpZ2h0IjoxODUsIm5hbWUiOiJpbWFnZTIucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJJRzJVYlpZZ2hvRTIxVHg3cGxobDdLTVdnOGEiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd5RWdKWHRHZUtNSVNQSVFMeWFYSGFkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JRzJVYlpZZ2hvRTIxVHg3cGxobDdLTVdnOGEvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/IG2UbZYghoE21Tx7plhl7KMWg8a/?mount_node_token=doxlgyEgJXtGeKMISPIQLyaXHad&mount_point=docx_image" data-width="414" data-height="185" data-lark-image-uri="drivetoken://IG2UbZYghoE21Tx7plhl7KMWg8a" data-lark-image-width="414" data-lark-image-height="185" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgzhu1yDIeIGAuUinO62Lqtf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5W20ja1WCsJyswSaYpvBEg"><strong>3. Periksa Jumlah Konfirmasi Blockchain</strong></h2><div class="ace-line ace-line old-record-id-doxlgydOEbtjqdsrH6nfe3vsJyd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaxNb2sVeYisR362kVMRj1d"><span style="font-size: 16px;">Agar deposit berhasil dikreditkan ke akun MEXC Anda, setiap kripto memerlukan sejumlah konfirmasi blockchain tertentu. Jika deposit Anda belum tiba karena konfirmasi tidak cukup, silakan ikuti langkah-langkah berikut:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgtwmCh8Pi3pCt7FPXHXI6rd" data-list="bullet"><div><span style="font-size: 16px;">Jika jumlah konfirmasi yang dibutuhkan belum tercapai, harap bersabar menunggu hingga konfirmasi on-chain selesai.</span></div></li><li class="ace-line ace-line old-record-id-doxlgaEAxy8DrFpJWHmOUV3NgRd" data-list="bullet"><div><span style="font-size: 16px;">Jika konfirmasi yang diperlukan telah terpenuhi, tetapi dana masih tidak dikreditkan, periksa apakah transaksi muncul dalam riwayat deposit Anda.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgMMBwcycufaqUvnSXxAMM3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaWF66jg6spkvpHS9DvWtzb"><span style="font-size: 16px;">Catatan: Jumlah minimum konfirmasi bervariasi berdasarkan kripto. Jika transaksi Anda belum mencapai jumlah konfirmasi yang diperlukan, silakan lanjutkan menunggu.</span></div><div class="ace-line ace-line old-record-id-doxlgMrupBrDpDhT1dY612oFRvh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5y6SuzXQP8XF2sLhAUh5vb"><span style="font-size: 16px;">Jika Anda ingin mempelajari selengkapnya tentang persyaratan konfirmasi blockchain, silakan lihat <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">Cara Memeriksa Jumlah Konfirmasi Blok di MEXC</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgicVsNTJrVXAJen1CCXmUxb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d0d75859-99a7-4c67-9836-c8d40158d24d","height":198,"width":414,"currHeight":198,"currWidth":414,"natrualHeight":198,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOSaebYNhdoeKfXxjeenlKx5MgVg%2F%3Fpreview_type%3D16","file_token":"OSaebYNhdoeKfXxjeenlKx5MgVg","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgp8T5HpQs5k4rFDDxZAvW0N"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843307sOyg3A7GSjQVUR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPU2FlYllOaGRvZUtmWHhqZWVubEt4NU1nVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdwOFQ1SHBRczVrNHJGRER4WkF2VzBOIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PU2FlYllOaGRvZUtmWHhqZWVubEt4NU1nVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/OSaebYNhdoeKfXxjeenlKx5MgVg/?mount_node_token=doxlgp8T5HpQs5k4rFDDxZAvW0N&mount_point=docx_image" data-width="414" data-height="198" data-lark-image-uri="drivetoken://OSaebYNhdoeKfXxjeenlKx5MgVg" data-lark-image-width="414" data-lark-image-height="198" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgwNqOOgR5Lb3vqb4gOuBKNb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSGeof6JOFM6h3ocqza0T9f"><strong>4. Periksa Catatan Deposit di Akun Anda</strong></h2><div class="ace-line ace-line old-record-id-doxlgMJg7Q2VQD0zSyAssD2w1Ff"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRRnuUnqzbi41YFYv06gxfb"><span style="font-size: 16px;">Verifikasi apakah catatan deposit muncul di akun Anda. Untuk mengetahui informasi selengkapnya tentang status deposit, Anda dapat melihat <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791526203">Status Setoran Umum dan Cara Menyelesaikannya</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgXEuInIuSPKyuTvOQtqMS5d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpE4vM5gFyKpDCh6BYHDzYS"><span style="font-size: 16px;">Jika tidak ada catatan deposit terkait di akun Anda, Anda dapat melanjutkan dengan mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlghVKCjIKzbUe5omI1pNWQwc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg2HVhG3zvW0gSHAVaYdkP2a"><strong>5. Solusi Umum Lainnya untuk Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlgMIb2w2ACyqVS8oNpjmR9Ge"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgajLk1R61r1ASWjOpaEjpHd"><strong style="font-size: 16px;">5.1 Mendepositkan Kripto yang Tidak Didukung di MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgS5xNosb01Ed9uxQ07EoDih"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgdZBbHxxW8KbHCwSwUfGjzf"><span style="font-size: 16px;">Jika alamat kontrak kripto yang Anda depositkan tidak cocok dengan alamat kontrak kripto yang didukung oleh MEXC, deposit Anda tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgxNsmnmraOSAEcWosphcCce"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f689320c-b51e-457e-b260-d4e0a3493a73","height":181,"width":414,"currHeight":181,"currWidth":414,"natrualHeight":181,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOQpobA4K9ox1tbxrOD4leXIfgwh%2F%3Fpreview_type%3D16","file_token":"OQpobA4K9ox1tbxrOD4leXIfgwh","image_type":"image/png","size":359113,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgNLngQ9cjLIrp9hHuCQ1i5d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842885qOxYoQs1LytqRG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPUXBvYkE0SzlveDF0YnhyT0Q0bGVYSWZnd2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdOTG5nUTljakxJcnA5aEh1Q1ExaTVkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PUXBvYkE0SzlveDF0YnhyT0Q0bGVYSWZnd2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/OQpobA4K9ox1tbxrOD4leXIfgwh/?mount_node_token=doxlgNLngQ9cjLIrp9hHuCQ1i5d&mount_point=docx_image" data-width="414" data-height="181" data-lark-image-uri="drivetoken://OQpobA4K9ox1tbxrOD4leXIfgwh" data-lark-image-width="414" data-lark-image-height="181" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg0g5Zg2UUE63XIkZQKyo6Fh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgA1VLkligzKzXSsPnYGgJ6c"><strong style="font-size: 16px;">5.2 Jaringan Deposit Salah</strong></h3><div class="ace-line ace-line old-record-id-doxlgVdR8LsLrb1VnTp4gO6XvDe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgh1J2MweuHK6DvYAMmAwJlg"><span style="font-size: 16px;"><strong>Mendepositkan melalui jaringan yang salah</strong>: Hal ini terjadi ketika Anda memilih jaringan yang salah untuk transfer token. Misalnya, jika Anda mendepositkan MX, lalu menyalin alamat deposit MX (jaringan ETH) dari halaman deposit MEXC, tetapi tidak sengaja menggunakan jaringan BEP20 pada platform penarikan untuk mengirim dana ke alamat ETH tersebut, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgRUewRDdRVXFrBMoLiw9HXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCd7YR9RsSo04VD7Unx7Ibd"><span style="font-size: 16px;">Dalam kasus ini, harap ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a> sesegera mungkin. MEXC akan melakukan yang terbaik untuk membantu Anda menyelesaikan masalah ini. Guna memeriksa jaringan yang didukung untuk sebuah token, buka halaman penarikan pada platform pengiriman, lalu klik <strong>Jaringan</strong> untuk melihat opsinya.</span></div><div class="ace-line ace-line old-record-id-doxlgIfYy2QJKO48RA61aLr8fRd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"33e6e11d-bdfc-4fb5-85f9-81664b1e1311","height":196,"width":414,"currHeight":196,"currWidth":414,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FTsjhbtDqZovo7axg9j2lyVtxgZc%2F%3Fpreview_type%3D16","file_token":"TsjhbtDqZovo7axg9j2lyVtxgZc","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgFh9Hhto9M6UcDx01M6L9qf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842935MUsA6IU9KdtEaj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUc2poYnREcVpvdm83YXhnOWoybHlWdHhnWmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdGaDlIaHRvOU02VWNEeDAxTTZMOXFmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Uc2poYnREcVpvdm83YXhnOWoybHlWdHhnWmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/TsjhbtDqZovo7axg9j2lyVtxgZc/?mount_node_token=doxlgFh9Hhto9M6UcDx01M6L9qf&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://TsjhbtDqZovo7axg9j2lyVtxgZc" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlguCUxg8YYOr5PyKZeaFntyf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgbLcSltTbWmIubl58YfW2X4"><strong style="font-size: 16px;">5.3 Mendepositkan Melalui Jaringan yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlgfuNQIkFzOWtBx9VYvbRnud"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg8VjCYLv5Y2sFK91j6LkGqb"><span style="font-size: 16px;">Jika Anda memilih jaringan yang tidak didukung oleh MEXC saat mendepositkan token, deposit tidak akan dikreditkan. Misalnya, saat mendepositkan MX, MEXC hanya mendukung deposit melalui jaringan ETH, BSC, dan MORPH. Jika Anda menggunakan jaringan di luar daftar yang didukung ini pada platform penarikan, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgPcJ04CrS1DlaL89PpE5fLe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6aeb165-6b35-4461-b0e0-ebc20b0b7482","height":196,"width":414,"currHeight":196,"currWidth":414,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVdfJbvqaro8VN7xtBgKlBP0Fgeg%2F%3Fpreview_type%3D16","file_token":"VdfJbvqaro8VN7xtBgKlBP0Fgeg","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgDTOOFHbXSLZETeYApTWwEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843422sM03V3YCJXBdZj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWZGZKYnZxYXJvOFZON3h0QmdLbEJQMEZnZWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdEVE9PRkhiWFNMWkVUZVlBcFRXd0VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WZGZKYnZxYXJvOFZON3h0QmdLbEJQMEZnZWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/VdfJbvqaro8VN7xtBgKlBP0Fgeg/?mount_node_token=doxlgDTOOFHbXSLZETeYApTWwEe&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://VdfJbvqaro8VN7xtBgKlBP0Fgeg" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgd3iYeV6Y0BmDGn32lFBAZb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgwEbA1xgKeElGKmMdQNITVh"><strong style="font-size: 16px;">5.4 Kode Memo/Tag Hilang atau Salah, Sehingga Deposit Gagal</strong></h3><div class="ace-line ace-line old-record-id-doxlg9K8hUrAuBHsauNTxd6ENmc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSte1q0kH67FkMe0MbzonLc"><span style="font-size: 16px;">Beberapa token memerlukan Memo, Tag, atau pengenal unik agar deposit berhasil, seperti XRP, TON, ATOM, dll. Jika deposit Anda belum dikreditkan akibat Memo/Tag hilang atau salah, silakan ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgjDoRCcFXb0R7zmDMYmjePf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgbEWUPaNKcr4zKto41q2dLg"><span style="font-size: 16px;">Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau pesan di situs setelah selesai. Untuk mendapatkan instruksi tentang cara mengisi formulir ini, silakan lihat panduan <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">Cara Mengisi Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgYKdHHXf5cGuRo4EA5h8wYM"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlggNxfeQ5W6ZYhgjL5sbk7cg"><span style="font-size: 16px;">Untuk mempelajari selengkapnya tentang persyaratan Memo/Tag, lihat <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/what-are-memos-tags-/1">Apa itu Memo/Tag</a>?</span></div><div class="ace-line ace-line old-record-id-doxlg1JUx0at371ilAT1eO42Fqg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7b43aff7-17fe-40d3-b226-92c26b936bc8","height":285,"width":414,"currHeight":285,"currWidth":414,"natrualHeight":285,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHuCAbjCKJoQNw2xr2QSlxZxJgzh%2F%3Fpreview_type%3D16","file_token":"HuCAbjCKJoQNw2xr2QSlxZxJgzh","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgNhri5CEne2D3xNYi0uzdOh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842728c8zKTMQ15wAH59.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJTZG5jZGk3bGJvYTQweHhlMU9PbFZLYllnNmIiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3MzA0MTM4NDYxMDg1MTg4MTI4IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6Ikh1Q0FiakNLSm9RTncyeHIyUVNseFp4Smd6aCIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6MTU5NjgxLCJzY2FsZSI6MSwid2lkdGgiOjQxNCwiaGVpZ2h0IjoyODUsIm5hbWUiOiJpbWFnZTYucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJIdUNBYmpDS0pvUU53MnhyMlFTbHhaeEpnemgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdOaHJpNUNFbmUyRDN4TllpMHV6ZE9oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IdUNBYmpDS0pvUU53MnhyMlFTbHhaeEpnemgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/HuCAbjCKJoQNw2xr2QSlxZxJgzh/?mount_node_token=doxlgNhri5CEne2D3xNYi0uzdOh&mount_point=docx_image" data-width="414" data-height="285" data-lark-image-uri="drivetoken://HuCAbjCKJoQNw2xr2QSlxZxJgzh" data-lark-image-width="414" data-lark-image-height="285" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg1HGREE1Sa5pSaOlSzgmQAb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg9nonrygxsjpZwroyYcc09d"><strong style="font-size: 16px;">5.5 Deposit Dilakukan Melalui Smart Contract yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlge5qcolykTFI2EOLg0i6neg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSkII4Z2KBTGZl3CWpH8UUb"><span style="font-size: 16px;">Untuk token tertentu, MEXC saat ini tidak mendukung deposit yang dilakukan melalui transfer smart contract. Dalam kasus seperti itu, transaksi tidak akan otomatis dikreditkan ke akun MEXC Anda dan memerlukan pemrosesan manual.</span></div><div class="ace-line ace-line old-record-id-doxlgqLDqzKZNcku3zzlBrWKTlh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgemToSZ5Sh75F2S67xLUsyb"><span style="font-size: 16px;">Harap ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau notifikasi situs web setelah selesai.</span></div><div class="ace-line ace-line old-record-id-doxlgPQjcThML42CQMuzIclUCpd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgb9EjAX6KDv2QqSdBuNpUFh"><strong style="font-size: 16px;">5.6 Token yang Didepositkan telah Mengalami Delisting dari Platform MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgVbZuIyNEXj6CORWosyaDYd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgNFdERUhPT0aPGEj36dYhYD"><span style="font-size: 16px;">Jika Anda mendepositkan token yang telah mengalami delisting dari MEXC dan dananya tidak dikreditkan, silakan hubungi Layanan Pelanggan untuk mendapatkan bantuan.</span></div><div class="ace-line ace-line old-record-id-doxlgYLoA2lNZAWigeCgJWOMQ6e"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgfGiU8VBqKLnPYHI5ZCvhf1"><span style="font-size: 16px;">Apabila deposit tidak dikreditkan, Anda juga dapat mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Setelah pengajuan, MEXC biasanya akan memberitahukan hasil peninjauan kepada Anda dalam waktu 1-2 hari kerja melalui email atau notifikasi situs web.</span></div><div class="ace-line ace-line old-record-id-QnXodnhj1o1t3MxNvgwlQnsNgpe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DCxXdvrtYosRG2x7G7wlo0cFgRc"><strong style="font-size: 16px;">5.7 Beberapa Transfer dengan TxID Sama</strong></h3><div class="ace-line ace-line old-record-id-I2TGdhuPMoaEDaxcKqtlJ4cygPc"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WVqWdf3n2oL6UDxUZfYle3TZgTf"><span style="font-size: 16px;">Jika beberapa transfer disertakan dengan hash transaksi blockchain (TxID) sama, yang melibatkan beberapa alamat penerima dalam transfer satu-ke-banyak, deposit Anda mungkin tidak dikreditkan sepenuhnya.</span></div><div class="ace-line ace-line old-record-id-LlGwdUFseoaoyYx3PUElhZwUgyf"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZwhNdhnTYoON4LxbpKJl4pK4gqe"><span style="font-size: 16px;">Apabila deposit tidak dikreditkan, Anda juga dapat mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a> di MEXC. Setelah permohonan dikirim, MEXC akan mengabari hasil peninjauan kepada Anda melalui email atau pesan di situs dalam waktu 1-2 hari.</span></div><div class="ace-line ace-line old-record-id-PV6pdu6EioJDsPxw3Qyl0GFYgcd"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EoFZd5eDIoupQbx6qiNl3Fc3gBc"><span style="font-size: 16px;">Harap perhatikan: Jika terdapat beberapa deposit dengan TxID sama, Anda perlu menambahkan titik dua ":" dan angka "99999999" setelah TxID saat mengirimkan formulir. Formatnya adalah: TxID:99999999. Akhiran ini digunakan untuk membedakan beberapa catatan pengajuan dengan TxID sama dan tidak akan memengaruhi pemrosesan aktual kasus Anda.</span></div><div class="ace-line ace-line old-record-id-W4EodTe2Dob7Ujx1bO0lRNqWgFe"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-CtlCduITdoJ88KxqKwBlWVckgMg"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Se3kdK4ZUofwbjxYrPxl8ohzgHd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">Apa itu Permohonan Pengembalian Deposit Tidak Masuk?</a></div></li><li class="ace-line ace-line old-record-id-P2ULd1n9Zopwb1xTKd8l3giigad" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-SeRVdibo1oTCWBxi1x9lOt0agLc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></div></li><li class="ace-line ace-line old-record-id-LxBSdYtHJoOnXPxrk0plsdi2gXe" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (App)</a> </div></li><li class="ace-line ace-line old-record-id-FPYedClBno3mPTxX1eGlBK12gkb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-SdMmdjWuNob2gOxVOOslUTXigyh"><span style="font-size: 16px;"><br></span></div></div>
Mengajukan Pemulihan Deposit Karena Memo/Tag Tidak Terisi atau Salah Terisi
<div data-page-id="EW9cdmXAJolzQ0x9UQAlkq9pgs2" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgN0WYAgAPLhCfOADe6cfmjT"><strong>Apa Tujuan Memo/Tag?</strong></h2><div class="ace-line ace-line old-record-id-doxlgJ7ye4Ud90dej9ShbRptFKg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRXQIhmN5PnGrNYLuL5Dzwe"><span style="font-size: 16px;">Memo/Tag adalah informasi alamat tambahan yang diperlukan untuk transfer kripto tertentu guna mengidentifikasi penerima transaksi yang dituju. Untuk token seperti <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XRP">XRP</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/ATOM">ATOM</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XLM">XLM</a></span>, dan <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a></span>, alamat dompet saja tidak cukup. Memo/Tag yang benar juga harus disertakan agar transfer berhasil diselesaikan.</span></div><div class="ace-line ace-line old-record-id-doxlgR83mRbZ5LbjXm7ph5HAlHf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3ox2eoXkEKS45YQ8E0dwD1"><span style="font-size: 16px;">Di platform MEXC, untuk token yang memerlukan Memo/Tag, seperti XRP dan ATOM, semua pengguna berbagi alamat dompet deposit yang sama. Oleh karena itu, hanya dengan memasukkan Memo/Tag deposit yang benar, sistem dapat mengalokasikan aset secara akurat ke akun Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgViURzPYW6P3jej2plkUvPc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgNzrfFom3xAS7wn5kSbcsBe"><strong>Cara Memulihkan Aset</strong></h2><div class="ace-line ace-line old-record-id-doxlgYd3c5By9JN9l6Unn9vjK7d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgLrLiGyIEldmuvFbELhdvbi"><span style="font-size: 16px;">Jika lupa memasukkan Memo/Tag atau salah memasukkan saat melakukan transfer, ajukan pemulihan aset dengan mengisi formulir <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>. Untuk instruksi lengkap, lihat artikel <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">Cara Mengisi Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgjqa0rRVBNirj1QSoJHTItc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQ0cxeuR8oYraz9LIogcnGc"><span style="font-size: 16px;">*BTN-<strong>Permohonan Pengembalian Deposit Tidak Terkredit</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/id-ID/support/deposit-recovery</a></span>*</span></div><div class="ace-line ace-line old-record-id-doxlgbj6M3v8o1XcWa6WjzWZ7Kg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgDTRkVzC1R6BNCZsjJCbMyg"><strong>Syarat dan Ketentuan</strong></h2><div class="ace-line ace-line old-record-id-doxlgrXN5LX8v8o4r3twbqCT03d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6GzA1ux3TjyoZwxiRNdDSe"><span style="font-size: 16px;">1. MEXC akan berupaya semaksimal mungkin untuk membantu memulihkan aset. Namun, karena kompleksitas jaringan blockchain, MEXC tidak dapat menjamin pemulihan aset 100% untuk semua kasus.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6KngxDQk0P5QDSz2rbBQce"><span style="font-size: 16px;">2. Jika MEXC tidak dapat memulihkan aset, deposit token yang tidak didukung dapat mengakibatkan kerugian permanen.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcYlBWJy8BuuHax6jfcdBJc"><span style="font-size: 16px;">3. Karena pemulihan aset memerlukan tinjauan dan pemrosesan manual yang substansial, biaya penanganan dapat dikenakan setelah pengajuan disetujui. Jumlah spesifik akan bergantung pada jumlah yang tertera di halaman.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgtsbfupJvsFi0GjCZswQGbh"><span style="font-size: 16px;">4. Setelah aplikasi disetujui, perkiraan waktu penyelesaian akan ditampilkan. Jika pemulihan aset sangat kompleks, waktu penyelesaian aktual dapat lebih lama.</span></div><div class="ace-line ace-line old-record-id-doxlgDL9VYVOXYdS1aSAtGzi9Vb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgrFRluBk0vMj7YzdbyL3Xgf"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgrY9ULx5faNYSkrRx52F8th" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">Cara Memeriksa Alamat dan Memo</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgMPFZMbrC5AT5aVS9c6JUte" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggrkXdLsigiR1MyYVtPiSVe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah:Deposit Tidak Masuk</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgZdeNk5pmeSXbOIcvNHq4sc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">Tindakan yang Harus Dilakukan Saat Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgkxrsy2md7ZCQFDWOujbhPb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Pra-Kredit?</a></span></div></li></ul></div>
Masalah Deposit dan Penarikan
<div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keterlambatan dalam deposit dan penarikan mata uang kripto biasanya disebabkan oleh alasan-alasan berikut: keterlambatan konfirmasi jaringan blockchain, entri Memo/Tag salah, alamat penerima salah, status penarikan tidak selesai, atau keterlambatan pemrosesan.</span></div><div> </div><div style="text-align:left"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk pertanyaan umum lainnya, lihat:</span></div><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/troubleshooting-guide-360020367791"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan</span></a></div></li><li><div><a href="https://www.mexc.com/announcements/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031"><span style="color:rgb( 36 , 91 , 219 );font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Masalah Umum Penarikan dan Cara Menyelesaikannya</span></a></div></li></ul></div>
Apa itu Prakredit?
<div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgF49A6ysieOCpGEnVg1eJFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Terdapat dua tahap konfirmasi dalam proses pengkreditan deposit:</span></div><div class="ace-line ace-line old-record-id-doxlgZn5SPy4hQYTm1hLxTW5cfg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgGQejNU4yARjvUnKMcyUSFe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Konfirmasi pertama (Prakredit): Ketika transaksi deposit kripto pengguna menerima jumlah konfirmasi yang memadai di jaringan blockchain, dana akan memasuki tahap prakredit. Pengguna dapat melakukan trading di MEXC, tetapi tidak dapat menarik, mentransfer, menggunakan penarikan fiat, mengirim hadiah, atau mentransfer di antara akun sekunder.</span></div><div class="ace-line ace-line old-record-id-doxlgRlSlVHLqv41KgFka5b8GBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg11fc2SIFgpX6SDILLesWxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Konfirmasi kedua (Berhasil Dikreditkan): Ketika transaksi deposit kripto pengguna menerima konfirmasi tambahan pada jaringan blockchain, dana akan dikreditkan sepenuhnya. Kemudian, pengguna dapat melakukan penarikan normal, transfer, dan operasi terkait lainnya.</span></div><div class="ace-line ace-line old-record-id-doxlgqM4y1D9L3xfRj1GnadxsKc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgHlo0PI1q0O1yqbNND0Vhpg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718111358484lRG9oLhSlXJ8RU.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-doxlgwBqLfhCStlAJ8bWtFYNaDd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgwLjxK791ZdOxhgl8OAs9rg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Mekanisme ini dapat meningkatkan kecepatan pengkreditan deposit secara signifikan, sehingga mempersingkat waktu dari deposit hingga trading dan makin meningkatkan efisiensi deposit. Jika halaman deposit untuk akun Anda tidak lagi menampilkan informasi prakredit, jaringan deposit tersebut mungkin tidak mendukung prakredit untuk saat ini.</span></div><div class="ace-line ace-line old-record-id-doxlg1DLqG1shFyTYyjjwFZYtJd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglZFHbVTgf4eovUMtA2zQVg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keunggulan Prakredit:</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgy2EEF3YOjH8HazPdGG8loc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Keamanan yang Ditingkatkan: Menunggu konfirmasi jaringan blockchain dapat mencegah penipuan seperti pembelanjaan ganda serta memastikan mata uang kripto yang didepositkan asli dan valid.</span></div></li><li class="ace-line ace-line old-record-id-doxlgWlyndQPdCJUCgfHuvAMSpg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Pengalaman Pengguna yang Ditingkatkan: Memungkinkan pengguna untuk melakukan trading segera setelah konfirmasi pertama dicapai, sehingga mempercepat ketersediaan dana dan memberikan pengalaman keseluruhan yang lebih baik.</span></div></li></ul></div>
Status Deposit Umum dan Cara Menyelesaikannya
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgFkQVJRMQ1iFgo18u7sDxoc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 1: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Status%207%3A%20Selesai-,Status%201%3A%20Pemrosesan,-Cara%20menyelesaikannya%3A">Pemrosesan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgLaC2kYlgwGdfruF1oNXfHe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 2: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=membantu%20lebih%20lanjut.-,Status%202%3A%20Prakredit,-Cara%20menyelesaikannya%3A">Prakredit</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgn4MV4e3pXdeqejtcbwICBg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 3: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=itu%20Prakredit%3F%22-,Status%203%3A%20Berhasil%20Dikreditkan,-Cara%20menyelesaikannya%3A">Berhasil Dikreditkan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgAVZQT32OXzXv4zlFiafrcQ"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 4: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Dompet%20Futures%20Anda.-,Status%204%3A%20Pengembalian%20Deposit%20Paksa,-Cara%20menyelesaikannya%3A">Pengembalian Deposit Paksa</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgNb0RMlykHClWou0vTfy9nb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 5: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=memeriksa%20informasi%20pengembalian.-,Status%205%3A%20Deposit%20Tidak%20Valid,-Cara%20menyelesaikannya%3A">Deposit Tidak Valid</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgCUTaMk95S66cdEcVzuMeQe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 6: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=Layanan%20Pelanggan%20MEXC.-,Status%206%3A%20Dibatasi,-Cara%20menyelesaikannya%3A">Dibatasi</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgkdP7Y0xh07V0nHMCiSfRKb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Status 7: <a href="https://www.mexc.fm/id-ID/announcements/article/17827791526203?handleDefaultLocale=keep#:~:text=sekitar%20satu%20minggu.-,Status%207%3A%20Selesai,-Cara%20menyelesaikannya%3A">Selesai</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgLULhuIvA25KF8DB3oAW62b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlge0XacPSGb7qLQUNwQ6Kx2j"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 1: Pemrosesan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgYa7mwoBX3adyLRs4bcPcKv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg75R0Xq7SRn21ElQc1eo4yc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgUXAsxUojaqyRKbsf9tUOtg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg88aU2uUlGGC0ZRlQucmZib"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Pastikan bahwa jumlah <span style="color:rgb( 36 , 91 , 219 )"><a href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">konfirmasi blok</a></span> yang diperlukan telah tercapai. Setelah dikonfirmasi, dana akan tersedia untuk penarikan atau transfer.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgch48olNFD5SDX0MNJW1rcg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Verifikasi apakah saluran deposit untuk aset saat ini terbuka. Jika ditutup, harap tunggu hingga dibuka kembali sebelum dukungan dapat membantu lebih lanjut.</span></div><div class="ace-line ace-line old-record-id-doxlgyEI3dc5N3RUt47kulUTRrf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5ktV8FG7ywO1u3WHlfcmJh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 2: Prakredit</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgOQt33GUTDM8zlNCSfvbb4c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgvAgUM2CqqMwF85AtbESecL"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlggLF01edpdIeC0B8d1JvxQi"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguEIdjZ9EuXnV9bm3Lc8p4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Prakredit berarti jumlah konfirmasi cukup untuk trading, tetapi belum cukup untuk pengkreditan penuh. Selama tahap ini, aset Anda dapat digunakan untuk trading, tetapi tidak dapat ditarik. Setelah persyaratan konfirmasi penuh tercapai, aset akan dikreditkan sepenuhnya dan tersedia untuk penarikan.</span></div><div class="ace-line ace-line old-record-id-doxlg1JLFuTW8H8izW35OsHFwAd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcqW8JU6k4vrtbZjNZeOEdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Deposit yang ditandai oleh kontrol risiko tidak akan menjadi prakredit. Dalam kasus tersebut, deposit akan dikreditkan secara otomatis setelah memenuhi jumlah konfirmasi yang diperlukan untuk pengkreditan penuh.</span></div><div class="ace-line ace-line old-record-id-doxlgQWl21uWm9PxEpUhdFey3Vf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaUJv2DnrSUD2IFX6tFGKIh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk mengetahui detail selengkapnya, silakan lihat artikel "<a href="https://www.mexc.com/id-ID/announcements/article/17827791526201">Apa itu Prakredit?</a>"</span></div><div class="ace-line ace-line old-record-id-doxlgvzpcXJcTODDlJWxAzvqnMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgEvV4uT87Tjd5HpIDc43USc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 3: Berhasil Dikreditkan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg2OfWLeyVt1OJxMClaiVkub"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgZl2Myd8XJhesSQDuSHXRIg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlg1flvDyUV2b8ywlAP2AFJQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgj9ylVCMIDETUel8nX140hd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika deposit telah berhasil dikreditkan tetapi aset tidak terlihat di akun Anda, harap pastikan bahwa akun deposit telah dipilih dengan benar.</span></div><div class="ace-line ace-line old-record-id-doxlgv2rYAVnGdpWrpFcvcfx90e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgDWIdw4YXcDGVc8jw6UG32g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika status menunjukkan "Berhasil" tetapi Anda masih tidak dapat menemukan aset tersebut, tinjau catatan transfer internal Anda. Jika aset tersebut didepositkan ke Dompet Futures Anda, aset tersebut mungkin telah ditransfer secara otomatis ke sana. Silakan periksa Dompet Spot dan Dompet Futures Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgPza3HMLF0SWZ6MEmsD5bwg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg2UQjG9OoEwiTLg91wil5Ah"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 4: Pengembalian Deposit Paksa</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgoafAhUQG4XjSsIKOYlW50f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgrPXxBvlJ3sFkOJHHcGsaKf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgfvCbEONVUIZFNLAAS2tHic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqE4P6U8gqd9lq86oIjZqdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Aset yang mengalami delisting telah dikembalikan. Klik tombol "Pengembalian Deposit Paksa" untuk melihat detail pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlgLD9LEauUI0efMQvWqzxyAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJVmboSkWV3kqZfsbW1iy9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Anda mendepositkan aset yang tidak lagi didukung oleh MEXC. Sistem telah otomatis mengembalikan aset tersebut ke alamat pengiriman asli. Klik tombol "Pengembalian Deposit Paksa" untuk memeriksa informasi pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlg5SsOTwjNIYP6XcXVVEF1ae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgF5U4EUd2RCZ3HxVKZB9PQh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 5: Deposit Tidak Valid</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgE4KuAXm0HNCDvBwez8rS6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYPmhnIDGRpgR2MZEvOB2pb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgdGE0iih6gqfTiY9A8gTDcb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0iA7VLDNcXmj9DCtxQLd3Y"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dalam kebanyakan kasus, jika transfer dicatat beberapa kali atau jumlah deposit sebenarnya nol, sistem akan mengklasifikasikannya sebagai deposit yang tidak valid dan tidak akan dikreditkan ke akun Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgMRkWeMpLAdPAGO0YCJfd9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgdPF5g5dKNdggqxkfDBogZg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kami sarankan Anda memeriksa catatan deposit dan menghubungi platform tempat aset dikirim untuk memverifikasi lebih lanjut terkait keabsahan transaksi. Jika ada pertanyaan, silakan hubungi tim Layanan Pelanggan MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgPhmsj0y6Ur3nqrhrSbejTb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgKuRPwIfIXkU0VKxp2KSD21"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 6: Dibatasi</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgFXqR5wPHazeRqhzs8mqm1c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghQcD5ynlnDkSIKyS7fB9Kd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgh423h0Di2tapbqWzcVyacc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgg3ACK487PtSeDgc2ztytrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Berdasarkan persyaratan regulasi regional, akun tertentu mungkin memiliki fungsi deposit yang terbatas. Jika status deposit Anda menunjukkan "Dibatasi", ikuti instruksi di layar untuk menyelesaikan proses KYC yang diperlukan. Setelah selesai, fungsi deposit Anda akan dipulihkan. Jika Anda tidak dapat atau tidak ingin menyelesaikan verifikasi KYC, Anda dapat mengklik opsi "Kembalikan Deposit" di halaman tersebut, lalu mengirimkan informasi yang diperlukan. MEXC akan memproses pengembalian aset dalam waktu sekitar satu minggu.</span></div><div class="ace-line ace-line old-record-id-doxlgpcOkYUP5qEzExsOREUCS5b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgi6VUq7lTvNUuDjLUskBIhb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>Status 7: Selesai</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgqoOitsdDnghkS0ORk4U3Gb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQlFItNPxbMSUjmRJ58eeqf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara menyelesaikannya:</strong></div><div class="ace-line ace-line old-record-id-doxlgJbRJUw9Mtnlp5KsGURs7qc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgH6SoFlHhPdu5pwVm8zpLIf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dana yang dibatasi telah berhasil dikembalikan. Klik untuk melihat detail pengembalian.</span></div></div>