Coinbase requires identity verification at account creation and periodically afterwards, and accounts have limited functionality until it is complete.
You upload a government ID from your country's list plus a live selfie, Coinbase notifies you of the review status within 24 hours, and only its self-custody Base app and Coinbase Wallet work without a Coinbase account.
Key Takeaways
Coinbase requires identity verification at account creation and periodically for recordkeeping, and an unverified account has limited functionality, per Coinbase Help retrieved 8 September 2026.
You upload a government ID from your sign-up country's list plus a live selfie, and where requested a bank, credit card or utility statement issued within three months.
Coinbase notifies you of the review status within 24 hours, asks for at least 30 minutes between attempts, and never accepts documents by email.
Legitimate verification runs only on coinbase.com and identification.coinbase.com, a rule that matters more since the May 2025 incident in which bribed support agents copied data on fewer than 1% of monthly transacting users. The self-custody Base app and Coinbase Wallet need no Coinbase account, but nothing on the exchange itself bypasses verification.
MEXC also requires verification and publishes what each level buys: 80 BTC a day of crypto withdrawals after Primary KYC and 200 BTC a day after Advanced KYC, with reviews usually completed within 15 minutes.
Search for Coinbase KYC and the top results still describe Level 1, Level 2 and Level 3 verification tiers with fixed limits, while Coinbase's current Help pages describe account levels only as features unlocked inside Settings, with no published tier limits.
Below them sit pages on unrelated domains, including files uploaded to university and state government websites, that repeat a phone number and call themselves Coinbase support.
A few results openly sell "verified Coinbase accounts."
None of that helps someone whose upload just failed for the second time.
This guide uses only what Coinbase publishes about its own process, retrieved on 8 September 2026, and then, in the second half, sets it against MEXC's two-level verification.
The table gathers the rules from Coinbase's identity verification pages, its EU customer page and its troubleshooting page.
Item | What Coinbase says |
When verification is required | At account creation and periodically for recordkeeping, for legal, compliance and fraud-prevention purposes |
What an unverified account can do | Limited functionality until verification is complete; account levels unlock features including sending and receiving crypto |
What you upload | A supported government ID from your sign-up country's list and a live selfie; proof of address issued within the last 3 months where requested |
What the ID must show | Legal name, date of birth, address or country, and document number; it must be valid, supported and fully visible |
Where it happens | |
How long it takes | Notification of the review status within 24 hours of a successful submission |
Retries | Wait at least 30 minutes between attempts; upload errors may trigger a cooldown that Coinbase Support cannot bypass |
What triggers a fresh check | Updating your name or country, account recovery, and requests from certain Coinbase products or partners |
Data verified as of 8 September 2026 against Coinbase Help: "Verify your identity on Coinbase", "Verify your identity - EU customers", "Identity verification troubleshooting" and "Account limits".
Two points in that table decide most verification problems before they start: the ID has to carry all four data fields, and the flow has to run on a .coinbase.com page.
Coinbase publishes a document table by sign-up country, and the accepted list changes more than most guides admit.
US accounts can verify with a driving licence, passport, passport card, national identity card, residence permit, visa, work permit, international driving licence, municipality identity card, indigenous card or service ID card.
Proof of address, when requested, is a bank statement, credit card statement or utility bill issued within the last three months.
UK accounts can use a driving licence, passport, national health insurance card, proof of citizenship, residence permit, visa or foreign national ID, with the same three proof-of-address documents.
Coinbase specifically asks UK customers not to submit eVisas, temporary IDs or expired IDs.
Coinbase's EU customer page covers residents of 31 countries, from Austria to Sweden, and states that customers complete ID verification and a live selfie.
Accepted IDs are an EU-issued passport, driving licence or national identity card, or a passport from the foreign-passport list.
Coinbase may also ask for a bank statement, credit card statement or utility bill issued within three months, and its rest-of-world page adds that an address is required on the ID itself where a country has no proof-of-address support.
Singapore verifies through Singpass for both identity and address. India accepts a driving licence, national identity card, passport, tax ID, visa or voter ID, and treats Aadhaar, a driving licence or a local passport as proof of address without the three-month rule. Brazil accepts a consular ID, driving licence, national identity card, passport, professional qualification card or residence permit, with no proof-of-address option listed.
Nigeria, Vietnam, Turkey and Argentina all accept a driving licence, national identity card and passport alongside a foreign national ID, and Mexico accepts a driving licence, passport, residence permit, voter ID or foreign national ID, all with the standard three proof-of-address documents.
Passports from any supported country are accepted unless the table says otherwise.
Coinbase's own timing claim is short: after a successful submission you receive notification of the review status within 24 hours.
Third-party guides report anything from minutes to two days, and the ones this guide checked cite no Coinbase source for it, so the 24-hour line is the only one this guide relies on.
The failures Coinbase lists are almost all avoidable before upload.
The ID must be valid, supported and fully visible, and it must show your legal name, date of birth, address or country, and document number.
Photograph it flat in natural, indirect light on a plain background, and if you use a webcam move the camera rather than the card.
For the selfie, face the camera directly with head and shoulders in frame, skip hats and sunglasses, and wear glasses only if your ID photo shows them.
Wait at least 30 minutes between attempts, because upload errors can trigger a cooldown that Coinbase Support cannot lift.
A desktop without a camera can hand the capture to your phone through a QR code, but the code and the hosted page are tied to one session and expire if you wait.
Changing your name or country on the account starts a fresh verification, and Coinbase notes that you may be asked to re-upload an ID to enable trading if further checks are required.
The honest answer is: not much on the exchange itself, and quite a lot outside it.
Coinbase requires verification at account creation, and an unverified Coinbase.com account has limited functionality until the check is complete. Coinbase's account limits page lists sending and receiving cryptocurrency among the features that account levels unlock, and buying, selling and cashing out sit behind a verified account and a verified payment method.
Even after verification, sending crypto to your own self-custody wallet can require a small deposit test, in which you send a small random amount from the wallet to Coinbase to prove you control it.
Outside the exchange, Coinbase's self-custody products need no Coinbase.com account. Coinbase's wallet security page states that you do not need a Coinbase.com account to use Coinbase Wallet, and its Help Center says you can sign up for the Base app without an email address or bank account, because the private keys sit on your device. Those wallets hold and move crypto you already own, and they do not turn cash into crypto without an on-ramp that runs its own checks.
Verification on Coinbase is a condition of the account rather than an optional upgrade, and this guide does not cover ways around it.
Verification does not attach a single published limit to a Coinbase account.
Coinbase's account limits page says purchase and deposit limits depend on the verification completed, your purchase history, your payment type and more, and that your limits are displayed in the Account limits section of Settings.
The same page says Coinbase does not generally limit how much crypto you can sell to your cash balance, and that withdrawing depends on the payment method you use.
US customers also need a positive available balance to withdraw, which turns on Coinbase's deposit-hold rules.
Those hold periods, the four Coinbase products that do publish limits, and withdrawal timing are the subject of the next guide in this series, on Coinbase withdrawal limits.
Verification data is exactly what criminals went after in the incident Coinbase disclosed in 2025, and it explains why fake verification requests now target Coinbase users specifically.
The data included names, addresses, phone numbers, email addresses, masked bank identifiers and partial Social Security numbers, while passwords, private keys and funds were not exposed, according to the company.
The practical lesson for anyone verifying today is that a caller who knows your name, address and last four digits is not proof of anything.
Coinbase's own rules make the test simple.
Verification requests appear inside the app or after you sign in, legitimate flows run only on coinbase.com and identification.coinbase.com, and Coinbase will not ask you to upload documents on any other domain, even one carrying its name and logo. Coinbase does not accept ID photos by email, so an email asking for them is not from Coinbase.
Phone numbers embedded in search snippets, in PDFs hosted on unrelated websites or on book-quote pages are not support lines, and no genuine agent asks you to move crypto to a "safe wallet" or to read out a code.
Buying a "verified account" solves nothing: the seller keeps recovery access, and both Coinbase and MEXC restrict accounts whose identity checks do not match the person using them.
The second half of this guide sets Coinbase's rules against MEXC, which publishes this article, so read the disclosure at the end alongside the comparison.
Geography comes first: MEXC's User Agreement excludes residents of the United States, the United Kingdom, Canada and Singapore, MEXC has ended services in the European Economic Area, and this guide treats Australian readers as information only, so in those markets Coinbase is the answer and the table below is for reference.
For readers in markets both platforms serve, Brazil being one example, the comparison is live.
Item | Coinbase | MEXC |
Is verification mandatory? | Yes, at account creation and periodically | Yes; unverified accounts may lose access to deposits, withdrawals and trading |
Levels | Identity verification at sign-up and periodically; in-account 'account levels' unlock features without published limits | Primary KYC and Advanced KYC |
Documents | Country-specific ID list plus a live selfie; proof of address where requested | ID card, passport, driving licence or residence permit; face recognition for Advanced KYC |
Review time | Status notification within 24 hours | Usually within 15 minutes; 8 to 24 hours for complex cases |
Crypto withdrawal limit after verification | Not published; shown in Account limits and set by payment method | 80 BTC a day with Primary KYC; 200 BTC a day with Advanced KYC |
Fiat after verification | Depends on payment method, shown in account | P2P only with Primary KYC; 20,000 USD a day with Advanced KYC |
Attempts | At least 30 minutes between attempts; cooldown after upload errors | 3 attempts per level per day |
Accounts per identity | Not published | Up to two MEXC accounts per verified identity |
If you cannot verify | Account stays limited | Application for Return for restricted deposits; Withdrawal Appeal Form leaves withdraw and close-position rights only |
Data verified as of 8 September 2026 against Coinbase Help and the MEXC KYC FAQ (updated 2 June 2026). The structural difference is the second level.
Coinbase verifies identity at sign-up and shows account levels and limits only inside Settings, while MEXC publishes what each level buys: Primary KYC, which asks for personal details and an ID, already carries an 80 BTC daily crypto withdrawal limit, and Advanced KYC adds face recognition for 200 BTC a day and 20,000 USD a day of fiat.
MEXC's accepted documents are an ID card, passport, driving licence or residence permit, per its KYC document page, and its FAQ says review usually completes within 15 minutes. Both exchanges now refuse to move funds for an unverified account: Coinbase keeps it limited, and MEXC routes stuck deposits to an Application for Return and stuck withdrawals to a Withdrawal Appeal Form.
The pain point on Coinbase is opacity rather than strictness: the limit you get after verifying is shown only inside your account and moves with your payment method and history.
MEXC's answer is a published ladder.
A reader who verifies with an ID alone knows the ceiling is 80 BTC a day, a reader who adds the face check knows it is 200 BTC a day, and both figures sit on the MEXC KYC FAQ with a 2 June 2026 date stamp. Timing is the second difference: 15 minutes in the normal case against a 24-hour notification window.
Three limits keep that comparison honest.
First, MEXC's verification is just as mandatory, and its FAQ says an unverified account may lose deposits, withdrawals and trading depending on the region.
Second, MEXC holds none of Coinbase's licences and cannot be used at all from the United States, the United Kingdom, Canada, Singapore or the European Economic Area.
Third, older guides, and some earlier pages on this site, quoted no-KYC withdrawal allowances for MEXC that its Help Center no longer publishes, so the June 2026 FAQ is the record.
For a trader outside the excluded regions who wants a published limit and a fast review, the ladder is the practical difference.
Stay on Coinbase if you live in the United States, the United Kingdom, the European Economic Area, Canada or Singapore, where MEXC does not serve you, and in Australia, where MEXC is not on the AUSTRAC register and this guide makes no recommendation.
Stay on Coinbase as well if your verification needs to satisfy a bank, an employer or a tax adviser, since Coinbase's checks run under the licences described in our MEXC vs Coinbase comparison. Choose MEXC if you live in a market both platforms serve and you want a published withdrawal ceiling attached to each verification level, a review that usually clears in 15 minutes, and the option to stop at Primary KYC.
Readers leaving Coinbase for reasons beyond verification can compare the wider field in our guide to Coinbase alternatives.
We publish this guide on MEXC Learn, so we have an obvious interest in how the comparison reads, and our review methodology explains how we handle that. Three things we will not claim.
MEXC is not a way to avoid verification: its Help Center says unverified accounts may lose deposits, withdrawals and trading, and it now publishes no allowance for unverified withdrawals.
MEXC does not match Coinbase on regulatory standing, and it cannot be used from the markets where most Coinbase customers live.
Some of our own earlier Learn pages quoted unverified withdrawal allowances that the June 2026 Help Center FAQ has superseded, and we are correcting them.
Where the comparison favours MEXC, it is specific: a published two-level ladder of 80 BTC and 200 BTC a day, a 15-minute normal review, and four accepted document types.
Our MEXC review lists the other trade-offs, including the regions where MEXC is not available.
Is KYC mandatory on Coinbase?
Yes: Coinbase requires identity verification at account creation and periodically for recordkeeping, per Coinbase Help retrieved 8 September 2026.
Accounts have limited functionality until verification is complete.
What documents does Coinbase accept for verification?
A government ID from your sign-up country's list, such as a passport, driving licence or national identity card, plus a live selfie.
Proof of address, when requested, must be a bank statement, credit card statement or utility bill issued within three months.
How long does Coinbase verification take?
Coinbase says you receive notification of the review status within 24 hours of a successful submission.
Wait at least 30 minutes between attempts, since upload errors can trigger a cooldown.
Can I use Coinbase without verifying my identity?
An unverified Coinbase.com account has limited functionality, and account levels unlock sending and receiving crypto. Coinbase Wallet and the Base app are self-custody products that need no Coinbase account.
Why was my Coinbase verification rejected?
Common causes on Coinbase's list are an expired or unsupported ID, an ID missing your name, date of birth, address or document number, glare or blur, and selfie problems such as sunglasses or a hat.
Retry after 30 minutes with a plain background.
Why is Coinbase asking me to verify again?
Coinbase requires verification periodically for recordkeeping, and a fresh check also follows a name or country change, account recovery, or a request from certain Coinbase products or partners.
Complete it only inside the app or on a .coinbase.com page.
Does Coinbase Wallet require KYC?
No: Coinbase states that you do not need a Coinbase.com account to use Coinbase Wallet, and the Base app can be set up without an email address or bank account. Both are self-custody wallets, so you hold the keys.
What happened in the May 2025 Coinbase data incident?
Coinbase disclosed on 15 May 2025 that bribed overseas support agents had copied data for fewer than 1% of monthly transacting users, refused a $20 million ransom and pledged reimbursements.
No passwords, private keys or funds were exposed, per Coinbase.
How do I know a Coinbase verification request is real?
Treat phone numbers found in search snippets as scams.
This article is published by MEXC Learn, and MEXC competes with Coinbase for traders in the markets both platforms serve.
MEXC is not available to residents of the United States, the United Kingdom, the European Economic Area, Canada, Singapore and other regions listed in its User Agreement; see the MEXC restricted countries list, and note that MEXC Global Ltd appears on the FCA warning list. Identity verification rules on both platforms change without notice; all statements here were checked against official pages on 8 September 2026.
Crypto trading carries a high risk of loss, and nothing here is financial or legal advice.
If you live in a market MEXC serves and want a published limit on the other side of your verification, the next step takes about fifteen minutes.