How to Avoid Common Investment Transfer Scams
<div data-page-id="JpsbdRmo5obqWSxHBkyu3118s5c" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-GbuydKvtnocC83xAJFdu7mLLsWg"><span style="font-size: 16px;">As the cryptocurrency market continues to grow, more individuals are getting involved in crypto investing and trading. However, the anonymity and decentralized nature of digital assets have also created new opportunities for scammers. This article outlines several scam-prone cryptocurrencies and common tactics used in crypto-related scams, aiming to help users stay vigilant and avoid falling victim to fraud.</span></div><div class="ace-line ace-line old-record-id-QSxydxm7foabRGxJ5uRuj2sfsZd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DAa1dIReaoO7DixEstZuSnRzsCc"><strong>Analysis of High-Frequency Scam Cases</strong></h2><div class="ace-line ace-line old-record-id-PsaZdm3zUolENYxAWTcuwwgYsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RnJ7dvoIioA4RVxb1h8uGYS2sbu"><span style="font-size: 16px;">Recently, based on analysis of user fraud cases on the MEXC platform, we found that some cryptocurrencies, due to their technical characteristics or market environment, are more likely to be used as tools by scammers. If anyone asks you to transfer any of the following cryptocurrencies, please remain highly alert and carefully assess whether the request may be fraudulent.</span></div><div class="ace-line ace-line old-record-id-Nq6Gdk8Gaov3c2xlYsuuOy87sqb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HOmPdO2O9oP29mxVKwku9nwUssh"><strong style="font-size: 16px;">Scam-prone cryptocurrencies:</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-V9qwdOGiEohSYPxAXU7u0UfOsJh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/price/HIVE" style="font-size: 16px;">HIVE</a></div></li><li class="ace-line ace-line old-record-id-QQN5dBJAooZSEvxQCyuu62pNsEf" data-list="bullet"><div><a href="https://www.mexc.com/price/atom" data-lark-is-custom="true" style="font-size: 16px;">ATOM</a></div></li><li class="ace-line ace-line old-record-id-UeSqdBUuYodfSTxAIuuua9Zussb" data-list="bullet"><div><a href="https://www.mexc.com/price/BTS" data-lark-is-custom="true" style="font-size: 16px;">BTS</a></div></li><li class="ace-line ace-line old-record-id-MtYSdVD7PoobgfxbcbFuJcxJsoc" data-list="bullet"><div><a href="https://www.mexc.com/price/IOST" data-lark-is-custom="true" style="font-size: 16px;">IOST</a></div></li><li class="ace-line ace-line old-record-id-F67tdullGodAxKxJzHhuvHOosGh" data-list="bullet"><div><a href="https://www.mexc.com/price/OSMO" data-lark-is-custom="true" style="font-size: 16px;">OSMO</a></div></li><li class="ace-line ace-line old-record-id-PWm1dEMVMoawgxx5DXMu49AHsKf" data-list="bullet"><div><a href="https://www.mexc.com/price/STEEM" data-lark-is-custom="true" style="font-size: 16px;">STEEM</a></div></li><li class="ace-line ace-line old-record-id-MpHYddFK3o7Uzex6IWlunn1Ts6d" data-list="bullet"><div><a href="https://www.mexc.com/price/TLOS" data-lark-is-custom="true" style="font-size: 16px;">TLOS</a></div></li><li class="ace-line ace-line old-record-id-DAc3dSTahodXfBx8IB1uL4LFsRg" data-list="bullet"><div><a href="https://www.mexc.com/price/TON" data-lark-is-custom="true" style="font-size: 16px;">TON</a></div></li><li class="ace-line ace-line old-record-id-TQKqd373WoSgKfxSzTfuijXAsSr" data-list="bullet"><div><a href="https://www.mexc.com/price/WAXP" data-lark-is-custom="true" style="font-size: 16px;">WAXP</a></div></li><li class="ace-line ace-line old-record-id-IiQsdjt4coDiPxxhdz9u6M9Vsqd" data-list="bullet"><div><a href="https://www.mexc.com/price/XRP" data-lark-is-custom="true" style="font-size: 16px;">XRP</a></div></li></ul><div class="ace-line ace-line old-record-id-FZeFd7fiGoFOboxDRN3ulPmGssf"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="142;168;510" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="142"><col width="168"><col width="510"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-W4KGdV2kuowKaUxpPkDul3sZskg"><span style="font-size: 16px;">Cryptocurrency</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-Hxp8dnL36o9gk0x0SzbuuuUisbc"><span style="font-size: 16px;">Scam Method</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-C3Tzd308AofiXIxloeAueSUysTy"><span style="font-size: 16px;">Key Characteristics</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-EOlhdgKenodUv6xFxHYuitXosed"><strong style="font-size: 16px;">HIVE</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-WivodoxJBoMZMTx6AtOue8ljsO2"><span style="font-size: 16px;">Arbitrage scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-F3hPdals6oz42nxE8aHuQCw1sxe"><span style="font-size: 16px;">Scammers promise high returns and forge HIVE addresses containing the user’s MEXC UID, such as <code>uid123456</code>, misleading users into believing it is their MEXC deposit address. Small early rebates are used to build trust, followed by large-scale fund theft.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-LHlcdwaZaojvrBx1jK4u7A5iszb"><strong style="font-size: 16px;">ATOM/BTS/IOST/OSMO/STEEM/TLOS/TON/WAXP/XRP</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-PIWudbd5soCFmmx48GTud1ulsGf"><span style="font-size: 16px;">Cross-chain bridge arbitrage scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-OGyedyl1goeiwGxXG7AuHMfgs8F"><span style="font-size: 16px;">Under the pretext of "cross-chain arbitrage," users are instructed to transfer memo-based tokens, such as STEEM, to unfamiliar addresses of other memo-based tokens, such as IOST. Small early profits are provided, while larger funds later become impossible to withdraw.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-BjMHdZSxZoarA8xw7zYu40a9seh"><strong style="font-size: 16px;">EOS</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-TIv2dFcH2owJPyxbMhnubZpvsng"><span style="font-size: 16px;">Whitelist address scam </span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-BEFtdwUC3o4ZmVxg0P7ur1qNsFf"><span style="font-size: 16px;">Scammers exploit EOS's custom account name feature to create addresses visually similar to official ones, such as <code>mαkemoney</code> imitating <code>makemoney</code>, and use claims like "deposit rewards" to trick users into transferring funds.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-CziCdcnpVoYI5Bx63iSucypgsmf"><strong style="font-size: 16px;">ETH and ERC-20 tokens</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-N4nhdSFA6ohNOaxsPRVu6mi9s8b"><span style="font-size: 16px;">Fake token scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-FnvAdtQn5o5Z8hxEFPSuYHMZsbd"><span style="font-size: 16px;">Scammers impersonate official campaigns and induce users to transfer ETH to external wallets, promising to return platform tokens such as MX, but instead distribute fake tokens to steal assets.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-N7DBdVlauoYpBIxn0Nmu2ZTAskb"><strong style="font-size: 16px;">USDT and other stablecoins</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-AvfjdOsDDonZZtxDGtju9Y6ssch"><span style="font-size: 16px;">Off-platform trading scam</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-RpBndEIgDo501ZxZHT4uTVTQsSe"><span style="font-size: 16px;">Users are deceived through OTC trading or fake token deposits, such as non-Tether-issued USDT, resulting in loss of funds or payments.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-CBY4dSqCvozBItxD7VtutWPSsgh"><span style="font-size: 16px;">See: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-avoid-common-investment-transfer-scams-360050401052#4-%E5%B9%B3%E5%8F%B0%E5%A4%96%E4%BA%A4%E6%98%93%E8%AF%88%E9%AA%97:~:text=4.%20Off%2DPlatform%20Trading%20Scams">How to Avoid Common Investment Transfer Scams</a></span></div><div class="ace-line ace-line old-record-id-VV6gdQaAloaTUCxzkVXuYoVZshb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-S74kdNfYDofJgHx6TK8uOmiQsT2"><span style="font-size: 16px;">Security Reminder: Be cautious of cross-network transfers and high-return scams. Tokens on different blockchain networks are not compatible with each other. For example, transferring IOST tokens to a STEEM address is technically invalid and impossible. Any claims that require such actions for reasons such as cross-network transfers, cross-chain arbitrage, or technical recovery are common scam tactics. In reality, funds are being transferred to scammer-controlled addresses. Legitimate cross-chain transfers must be conducted through officially supported cross-chain bridges or compliant trading platforms, with transparent processes. They will never require you to transfer funds to a personal address or provide your private keys.</span></div><div class="ace-line ace-line old-record-id-doxuscqkyzbZaIUOWDt7q1k5Sxh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuszmRg9wrgfZNxP5Bkfik7pe"><strong>1. Whitelist Address Scams</strong></h2><div class="ace-line ace-line old-record-id-doxust2K7bkLBYOOOOxNtT1Vewc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AxAxdkU5SopJK5xGYJ7ugMfisCc"><span style="font-size: 16px;">Scammers often forge MEXC wallet addresses by tweaking the name to closely mimic official addresses. Posing as representatives of MEXC, they trick users into repeatedly transferring funds to these fake addresses, often under the guise of "deposit rebates" or similar incentives.</span></div><div class="ace-line ace-line old-record-id-YqQidLZjGoMCSHxtcY2uUfY4sMe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KoP6dCQF3oc10xxHh4HudKTEs9d"><span style="font-size: 16px;">On networks like EOS or TLOS, where usernames can be customized, scammers take advantage of this feature to create deceptive names such as "MEXC TLOS," impersonating official MEXC addresses and guiding users to add these addresses to their MEXC account withdrawal whitelist.</span></div><div class="ace-line ace-line old-record-id-doxus9EC4iRTmRFa68kUcdrvlHe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d2efbdb4-9fd6-4306-be0d-b011019c5011","height":1084,"width":2878,"currHeight":1084,"currWidth":2878,"natrualHeight":1084,"natrualWidth":2878,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKygbbdgYkovmmJxJhtVuY6rss6d%2F%3Fpreview_type%3D16","file_token":"KygbbdgYkovmmJxJhtVuY6rss6d","image_type":"image/png","size":336149,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusmOnwiDo8WQBCbc5xugW7bb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165248616yZH9RtSjU7qPtB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLeWdiYmRnWWtvdm1tSnhKaHRWdVk2cnNzNmQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNtT253aURvOFdRQkNiYzV4dWdXN2JiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LeWdiYmRnWWtvdm1tSnhKaHRWdVk2cnNzNmQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KygbbdgYkovmmJxJhtVuY6rss6d/?mount_node_token=doxusmOnwiDo8WQBCbc5xugW7bb&mount_point=docx_image" data-width="2878" data-height="1084" data-lark-image-uri="drivetoken://KygbbdgYkovmmJxJhtVuY6rss6d" data-lark-image-width="2878" data-lark-image-height="1084" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusOp7A04jd8Qsl7q5TCDrlrd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A1OEdDn39oVNGpxPAV9ukz5osXb"><span style="font-size: 16px;">Once the fake address is set up, they entice users with promises of attractive rewards to deposit funds into it.</span></div><div class="ace-line ace-line old-record-id-doxusUsKw9JIVMbGFPku7SfFoJb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-FifkdTTWkoxcFHxJf8mubavnsUb"><span style="font-size: 16px;">After receiving a deposit, scammers typically take one of two approaches. Sometimes, they vanish immediately without returning any tokens, executing a one-time scam. In other cases, they return a small portion of the funds along with a so-called "reward" to appear trustworthy. They repeat this tactic to gain the victim's confidence, only to eventually defraud them of a much larger sum.</span></div><div class="ace-line ace-line old-record-id-doxuswj9AxiayHGkWjlEvjh0ItD"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"98b5b797-6e1e-47f2-9693-f616fb2ab072","height":1004,"width":2872,"currHeight":1004,"currWidth":2872,"natrualHeight":1004,"natrualWidth":2872,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXQqBbOOXyoIweAxNWAeu5PKdsEg%2F%3Fpreview_type%3D16","file_token":"XQqBbOOXyoIweAxNWAeu5PKdsEg","image_type":"image/png","size":307668,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxus6nv0xCDOGRunikLXIQsmhc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165247975086MB6Nc1yxDjz.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYUXFCYk9PWHlvSXdlQXhOV0FldTVQS2RzRWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXM2bnYweENET0dSdW5pa0xYSVFzbWhjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YUXFCYk9PWHlvSXdlQXhOV0FldTVQS2RzRWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XQqBbOOXyoIweAxNWAeu5PKdsEg/?mount_node_token=doxus6nv0xCDOGRunikLXIQsmhc&mount_point=docx_image" data-width="2872" data-height="1004" data-lark-image-uri="drivetoken://XQqBbOOXyoIweAxNWAeu5PKdsEg" data-lark-image-width="2872" data-lark-image-height="1004" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxusN6Bbxdly4y68kxFs3xi7zf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GgE1dPfcVo5sHUx0TwbuWuemsch"><span style="font-size: 16px;"><strong>Example:</strong> A user has the MEXC username "m<strong>a</strong>kemoney." After obtaining this information, a scammer creates a fake EOS address named "m<strong>α</strong>kemoney." The scammer then claims this is the user's new EOS deposit address on MEXC and promises extra EOS for deposits. Once the user sends funds to this fake address, they quickly realize they've been scammed.</span></div><div class="ace-line ace-line old-record-id-doxus83goSGQjQZe1VCf0KmcJnv"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OEUGdhynLoIPk2xrWfFucoC4sFg"><strong style="font-size: 16px;">Important Reminders:</strong></div><div style="text-align:left" class="ace-line ace-line old-record-id-Nno8dTllfo0fFtx7HWxuPvpZsoh"><span style="font-size: 16px;">1) Adding an address to your withdrawal list or whitelist does not automatically link it to your MEXC account. Always verify the address's authenticity before adding it. Refer to "<a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791510389">How to Set Withdrawal Settings</a>" for more details.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Rw4CdDdBHo4pAwxtcOwuBV30s2b"><span style="font-size: 16px;">2) Never share your personal information with strangers.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-CVKedGlWNotdTVxaGNnu0le7sCd"><span style="font-size: 16px;">3) Before transferring funds, always confirm the recipient address through MEXC's official website or app.</span></div><div class="ace-line ace-line old-record-id-doxusL4soFrxABQZjzEUBQyfJRh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LVjBdWVUGoAQ7TxSNoluROmKsre"><strong style="font-size: 16px;">Known Fake EOS Addresses:</strong></div><div class="ace-line ace-line old-record-id-doxusJZAyPvg1G8O37HpZYjULoh"><span style="font-size: 16px;">https://bloks.io/account/mexc.eos</span></div><div class="ace-line ace-line old-record-id-doxusB5DBaCjwGmw8D47t8ptGfb"><span style="font-size: 16px;">https://bloks.io/account/solbndeposit</span></div><div class="ace-line ace-line old-record-id-doxusvMV3xLxyuSHGBkQ28HUyPg"><span style="font-size: 16px;">https://bloks.io/account/xrpbndeposit</span></div><div class="ace-line ace-line old-record-id-doxusd05pMg3SwGGfKaxmg88aMj"><span style="font-size: 16px;">https://bloks.io/account/eosxrdeposit</span></div><div class="ace-line ace-line old-record-id-doxusHouNm1uFHl4xioEWTrcm1c"><span style="font-size: 16px;">https://bloks.io/account/eosupdeposit</span></div><div class="ace-line ace-line old-record-id-doxuscQwZK6NQCzYudIAMEYhG4g"><a data-lark-is-custom="true" href="https://eosflare.io/account/omobalogunkh" style="font-size: 16px;">https://eosflare.io/account/omobalogunkh</a></div><div class="ace-line ace-line old-record-id-doxustolgYtzepVnY2eKIJuU4Ee"><a data-lark-is-custom="true" href="https://eosflare.io/account/kaluchigozie" style="font-size: 16px;">https://eosflare.io/account/kaluchigozie</a></div><div class="ace-line ace-line old-record-id-doxus6bZOZVJHqNr1Ut7NKhi3Eg"><a data-lark-is-custom="true" href="https://eosflare.io/account/adzimuratovv" style="font-size: 16px;">https://eosflare.io/account/adzimuratovv</a></div><div class="ace-line ace-line old-record-id-doxusDriXcebbfSB5CNn8NpDyOg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxust7cQDkjyrsT91htnBuwGHf"><strong>2. Investment Scams</strong></h2><div class="ace-line ace-line old-record-id-doxusWb7MfEJZL76D3bPT7c5ppd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DMA4dkC0xoo60CxYFLquZmOis8g"><span style="font-size: 16px;">Scammers often approach users on platforms like X (Twitter) or Telegram and invite them to join groups that falsely claim partnerships with major platforms or pose as official representatives. They use buzzwords like "arbitrage," "high returns," "trading signals," "interest earnings," and "cross-chain bridge arbitrage" to build credibility. Fake group members frequently post fabricated profit screenshots to reinforce the illusion.</span></div><div class="ace-line ace-line old-record-id-VX7WdagntofECxxlM2YusY0EsWh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AfzcdYGAoogZfGxEmrcuVZDzsJg"><span style="font-size: 16px;">These scams often center around enticing opportunities such as new token investments that aren't listed on reputable exchanges, ICOs, gambling or betting schemes, pyramid and Ponzi schemes, fake interest-bearing products, cross-exchange arbitrage, and cross-chain bridge arbitrage. While they may appear legitimate at first, users who get involved frequently end up experiencing significant financial losses.</span></div><div class="ace-line ace-line old-record-id-J6o1dJ4Brosqhrxwe8WuGS15s2e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BqdVdOpciorroNxxgUMuS6P9sVd"><span style="font-size: 16px;"><strong>Arbitrage Scam Case</strong>: A user saw a so-called "HIVE arbitrage tutorial" in a community group. The scammer used a pitch like "Deposit 100, get back 120, earn 20 instantly" to entice participation. The user's UID on MEXC was 123456. After obtaining this UID, the scammer created a fake deposit address resembling uid123456. Following the scammer's instructions, the user transferred funds to this fraudulent address. The scammer then sent back the investment amount along with the so-called "profit" to the user's legitimate HIVE deposit address on MEXC. After earning returns from multiple small test transactions, the user's trust increased, and gradually made larger deposits. When the user eventually sent a significant amount to the scammer's address, the scammer vanished with the funds, resulting in substantial losses for the user.</span></div><div class="ace-line ace-line old-record-id-UvwEdIxB1oZ4syxn8P9uZ1LAsNb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PQ3vdEEuAoYXupxmzhAuKxGCsHg"><strong style="font-size: 16px;">Reported Scam Addresses:</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-R6jwdJCpjolq6cxdSx9uR4PpsVH" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:659279463</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Yj6idUBPao6aEuxasB0uUgFnsyd" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:245508188</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-GY4BdRCZioLmbZxaWCiu5mFcs0d" data-list="bullet"><div><span style="font-size: 16px;">bitgethive:862062286</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SqMldNZ4eowCYJx4jvxupyFYsuf" data-list="bullet"><div><span style="font-size: 16px;">mxchivebonus:112287</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HMK3dbCw4osIumxzWAmujsBcsge" data-list="bullet"><div><span style="font-size: 16px;">mxchivemxcsteem:112403</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-N6JwdjKfOoAvjMxuLLMuI7NfsMb" data-list="bullet"><div><span style="font-size: 16px;">mxccommxchive:112456</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-V2QndxPvboDBQRxsdDmuM5hWsHe" data-list="bullet"><div><span style="font-size: 16px;">mxccommxchive:112776</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VIwdd5NJAoZolpxUDi6uYvD8sJh" data-list="bullet"><div><span style="font-size: 16px;">mxchivebnb:111360</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Q33sdEOJlo9GpZxrguquPCKzsjc" data-list="bullet"><div><span style="font-size: 16px;">mxchive:112825</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IgPGdM5PFoD4MpxUsOsuaqeRsEb" data-list="bullet"><div><span style="font-size: 16px;">hivemexc:112952</span></div></li></ul><div class="ace-line ace-line old-record-id-LG3Idao68oTKzZxoP4vuewaqskh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c6d87835-072b-4e94-bb73-f92b32dbf126","height":416.28452579034945,"width":347,"currHeight":416.28452579034945,"currWidth":347,"natrualHeight":1442,"natrualWidth":1202,"pluginName":"imageUpload","scale":0.28868552412645593,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZb5ZbUYOkodhHRxX410uLoLlsQf%2F%3Fpreview_type%3D16","file_token":"Zb5ZbUYOkodhHRxX410uLoLlsQf","image_type":"image/png","size":1482561,"comments":[]}]}" class="image-uploaded gallery old-record-id-HyqedmFayokFSYxtutkukoPQsKg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165249934t0NzmEgiBOsAp0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaYjVaYlVZT2tvZGhIUnhYNDEwdUxvTGxzUWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSHlxZWRtRmF5b2tGU1l4dHV0a3Vrb1BRc0tnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aYjVaYlVZT2tvZGhIUnhYNDEwdUxvTGxzUWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Zb5ZbUYOkodhHRxX410uLoLlsQf/?mount_node_token=HyqedmFayokFSYxtutkukoPQsKg&mount_point=docx_image" data-width="1202" data-height="1442" data-lark-image-uri="drivetoken://Zb5ZbUYOkodhHRxX410uLoLlsQf" data-lark-image-width="1202" data-lark-image-height="1442" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-MjxGd87fzoJYnyxDQ4HuEhGGsQb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PaoOdAlwfoQLYGxbZ0FuPqzMsAe"><span style="font-size: 16px;"><strong>Cross-</strong><strong>C</strong><strong>hain Bridge Arbitrage Scam Case</strong>: A user was lured by scammers into transferring their STEEM assets from MEXC to an IOST address provided by the scammers, under the pretense of earning high returns via a cross-chain bridge. At first, the user made several small transfers and received part of the "profits" as promised. This gradually built trust, and the user joined a group set up by the scammers. Following instructions in the group, the user proceeded with larger transfers. However, after multiple high-value transfers, no further returns were received, and the user eventually realized they had fallen victim to a scam.</span></div><div class="ace-line ace-line old-record-id-EVhQdKeUto0fgLxV30UuTF6ssGf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"736bb1f8-ce0d-4c07-a884-8c1e418306af","height":601.6655260906758,"width":291,"currHeight":601.6655260906758,"currWidth":291,"natrualHeight":2417,"natrualWidth":1169,"pluginName":"imageUpload","scale":0.24893071000855432,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC08Hb8isVo93ukx3pI9ul6Jissh%2F%3Fpreview_type%3D16","file_token":"C08Hb8isVo93ukx3pI9ul6Jissh","image_type":"image/png","size":782433,"comments":[]}]}" class="image-uploaded gallery old-record-id-YcR2dITsJorR3WxiyLEutWvvsAu"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260127165250386RgJEXSsEB7KY7j.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDMDhIYjhpc1ZvOTN1a3gzcEk5dWw2Smlzc2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWWNSMmRJVHNKb3JSM1d4aXlMRXV0V3Z2c0F1Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMDhIYjhpc1ZvOTN1a3gzcEk5dWw2Smlzc2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/C08Hb8isVo93ukx3pI9ul6Jissh/?mount_node_token=YcR2dITsJorR3WxiyLEutWvvsAu&mount_point=docx_image" data-width="1169" data-height="2417" data-lark-image-uri="drivetoken://C08Hb8isVo93ukx3pI9ul6Jissh" data-lark-image-width="1169" data-lark-image-height="2417" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-WG7NdeiMMoEAfcxb3n1u7fuGs2g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JbP6dLafEoYogoxZTRJuyuY6sXe"><span style="font-size: 16px;"><strong>Important Reminder</strong>:</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-KCRXdGDDgoxD5bxJvK9uAEctsjd"><span style="font-size: 16px;">1) Anyone falsely claiming to be a MEXC partner or affiliate, affiliated with MEXC, or impersonating MEXC official staff is likely engaged in fraud. Beware of all forms of scams, including investment, betting, and gambling schemes.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GxaKdiEtBo7Lx4xKE0puxbx7sre"><span style="font-size: 16px;">2) Only conduct transactions via the official MEXC App and website.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RfyCdE9qQoaHnSxqrSmuNCGYs8f"><span style="font-size: 16px;">3) Be cautious of any inducement to download third-party "arbitrage tools."</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VGnodTIXyoSq7HxVQXZukTOVsjf"><span style="font-size: 16px;">4) Never transfer funds to addresses belonging to strangers or other individuals.</span></div><div class="ace-line ace-line old-record-id-K3zXdhq6yorqNAx9cSNu9TUAsBf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusZkqAVFYoyH5GrPxjMNfy3g"><strong>3. Impersonating Friends</strong></h2><div class="ace-line ace-line old-record-id-doxusBDGMwJdn0g2n26QIVgwRYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LdvJdZiymo3op2x9b1QugAFEscb"><span style="font-size: 16px;">Some scammers hijack or impersonate your friends' social accounts, requesting cryptocurrency for emergencies or temporary cash flow issues. They typically avoid video or voice verification to dodge identity confirmation.</span></div><div class="ace-line ace-line old-record-id-doxusacJiVUa6f68Ps38jV4Gayb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RKocdWfoyoSLvqxRy8ruo7kksMh"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Before sending funds to anyone claiming to be a friend, always verify their identity directly.</span></div><div class="ace-line ace-line old-record-id-doxus8NPPHsZJpBVEFXNjIoZxod"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus2qu210UWxCfBwaqB1XOEIh"><strong>4. Off-Platform Trading Scams </strong></h2><div class="ace-line ace-line old-record-id-doxusiscQgc2qyJmzU3bYIH2k7d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HRE6dIqNxopylixtZEnu7KgZsUf"><span style="font-size: 16px;">Scammers may build trust by pretending to be romantic partners, close friends, or investment mentors, eventually luring users into off-platform transactions. Common tactics include:</span></div><div class="ace-line ace-line old-record-id-doxus7F9I3QdbxH4xdL2a82HDEh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-UJ6od0hFBoUiRIxlANfuUYUgseW"><span style="font-size: 16px;">1) No payment after receiving tokens: You send crypto first, but the buyer never follows through with the payment.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-HbfVdX8ZMos1EKxmd7Iu0JaCsQe"><span style="font-size: 16px;">2) No crypto after payment: You pay first, but the seller doesn't deliver the tokens.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-L8M1dJAgjolr1MxuLguucaCssvc"><span style="font-size: 16px;">3) Fake tokens: You pay, but the scammer sends counterfeit USDT not issued by Tether.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Hbozdy30IojIWwxH6kRuO1AWsBd"><span style="font-size: 16px;">4) Delegated trading scams: The scammer first asks you to help sell a small amount of crypto on-platform. Later, they send fake USDT in a large transaction to scam you out of more funds.</span></div><div class="ace-line ace-line old-record-id-doxusNMmW49E80wexY7Z6UskFpe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ic8PddaPio9Ptax15azu8MXos2s"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Avoid off-platform trades at all costs. These transactions carry high risks, and MEXC cannot guarantee the security of your assets. Always trade within the platform for your safety.</span></div><div class="ace-line ace-line old-record-id-doxusEy10ehjh8xwMjbZXZrgOPv"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusXndmZOAzvEzQiZvZ6ADH1d"><strong>5. Fake Token Scams (Counterfeit MX)</strong></h2><div class="ace-line ace-line old-record-id-doxusyeRe9wk91H6g0T9wC4BgEg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KygfdFVucoLhAQx62UUuwmPUsxb"><span style="font-size: 16px;">Scammers may set up Telegram groups with names like "MEXC Official Arbitrage Group" and offer fake arbitrage opportunities. They instruct users to send ETH to a specific wallet in exchange for MX tokens. However, the tokens sent back are counterfeit and not issued by MEXC.</span></div><div class="ace-line ace-line old-record-id-doxusE2CbjrQHiZ7UBP5tpJ9Y5c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QAUvddnmDoNhbmxe5iouLtehsHh"><span style="font-size: 16px;"><strong>Important Reminder:</strong> Always rely on official MEXC announcements for event information. Only access events and promotions through the official website or app.</span></div><div class="ace-line ace-line old-record-id-doxuscDMmlZVeg0PxRCfgZcoBXf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-APs2d84zFoPT4Nx0NHduPWx4sOf"><span style="font-size: 16px;">As the crypto market grows and evolves, scam tactics are becoming more sophisticated, presenting serious risks to investors. To protect your assets, it's crucial to stay vigilant, steer clear of off-platform transactions, and rely solely on official information sources. Strengthening your security awareness and consistently following proper safety procedures remain the most effective ways to safeguard your crypto holdings.</span></div><div class="ace-line ace-line old-record-id-doxusjLgznxpQLWg1nve3FfB5Qc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CBxIdpJ2hoYIhVx1K6nuOu8PsbF"><span style="font-size: 16px;">For more tips on scam prevention, account protection, and crypto safety, explore the <a data-lark-is-custom="true" href="https://www.mexc.com/learn/cryptocurrency-knowledge?filter=15425930840775">Security Knowledge</a> section on MEXC Learn. Structured learning is key to strengthening your risk awareness and securing your assets.</span></div><div class="ace-line ace-line old-record-id-doxuskCHrQi0h6tcgqRfPzIV6df"><br></div></div>
How to Identify Email Scams
<div data-page-id="TYBZdwSfBosDNzx4BMIuHeRus8d" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-doxusznlIBsIJMbmk7gr8n8mBah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Email scams are a form of fraud where recipients are tricked into providing sensitive information or money through email. In the cryptocurrency market, phishing attacks conducted via email are increasingly common. Users need to be vigilant against email scams, exercise caution with emails from unknown sources, avoid clicking on suspicious links, and refrain from downloading unfamiliar attachments to protect their personal assets.</span></div><div class="ace-line ace-line old-record-id-doxusL1VbcH3oi8yxT7F1Oqm86d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusStk64ZP9yCyslKDLCGetRe"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. Common Types of Email Scams</strong></span></h2><div class="ace-line ace-line old-record-id-doxusbHXszSX8eC1SJkXahX2xTg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusgrEsqY1k7o6c2EyAcpOn5g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 Malicious Links and Unknown Attachments</span></h3><div class="ace-line ace-line old-record-id-doxus1GwZ1zM9dzvsxxeCKR4gff"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusgZpzCUjo4NTviCbVjUn7rc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Phishing emails often <strong>impersonate the MEXC Exchange, </strong><strong>attempting to deceive users into clicking on malicious links, </strong>logging into counterfeit websites, and entering account information, thereby stealing their funds. Some emails come with <strong>malicious scripts or software</strong> that, when opened, could allow hackers to access your device, steal sensitive information, or even transfer funds without authorization.</span></div><div class="ace-line ace-line old-record-id-doxusWxAQcsOS9ESjPNRLaDv1Ug"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusIKPQC2b1ZjNAgHwVjlXiJf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 Fake Security Alerts</span></h3><div class="ace-line ace-line old-record-id-doxusFDRfQgqyislYatKztAZAEc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QBUMdtCuhoInFlxB60mu5OD6s1F"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scam emails may <strong>claim that your account has a security issue</strong> and urge you to verify information or change your password immediately. In reality, these requests are designed to obtain your sensitive information. When you follow the instructions in the email to reset your password, your password may be exposed to hackers.</span></div><div class="ace-line ace-line old-record-id-doxusQRwkxAb80wKq9561WDDHBd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusMa8ncdp1wKGMUA0v7lJfCh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 Identity Theft </span></h3><div class="ace-line ace-line old-record-id-doxuslP1BDOsHChFyUFCHx5YUvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus0QniHnsOf4J3QuPuTB3Vgd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scammers create <strong>fake domains and sender names that closely resemble MEXC's official email addresses</strong> to deceive users. By using these highly imitative emails, they trick users into disclosing personal information.</span></div><div class="ace-line ace-line old-record-id-doxusQrQk819s8tq8WlfetHFrPb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus1JD9f2ZxL9iCB4r6lsYLWe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.4 Fraudulent Investment Opportunities </span></h3><div class="ace-line ace-line old-record-id-doxusin1DKTxnN1ZcnZ3YfEX4Ch"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NczCdgkfMow0GaxAW8AucRe2ssf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Phishing emails <strong>disseminate false investment information, promising high returns on investment opportunities</strong>. They entice users to transfer cryptocurrency to participate, resulting in the loss of user assets.</span></div><div class="ace-line ace-line old-record-id-doxusThJrxmbHppQtqUFPpH6Xzx"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusGCPAOo665ArjW3B3JCgiUf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.5 Giveaway Scams </span></h3><div class="ace-line ace-line old-record-id-doxusVVur0wxKuH2JqTw3Q3ykhd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus5bHS3GxKbXlqERsOVTVpOh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Scam emails claim that MEXC is holding a reward event and that users need to <strong>pay a certain amount of cryptocurrency</strong> to receive the corresponding prize. </span></div><div class="ace-line ace-line old-record-id-doxusWycjRJxgOU3GJB3iG674Zb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus15n8qVMrL6wqDQp3TNbyfg"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. How to Prevent Email Scams </strong></span></h2><div class="ace-line ace-line old-record-id-doxusPwPyGaAXxO83dOvQTq7rHf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusbDg8YgC7G8BeaZZrI9Gmkh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 Verify the Sender's Email Address </span></h3><div class="ace-line ace-line old-record-id-doxuscuytqlm7UwZaUEdse1a7zh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus16QekVvh9l1PzbdJklF7ef"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you have doubts about the source of an email, please copy the sender's address and verify it through MEXC's <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-use-the-official-mexc-verification-channel/1">official verification channel</a>. As shown in the phishing email example below, verification reveals that the sender is not from an official source.</span></div><div class="ace-line ace-line old-record-id-MvE5d810Foh5wAxVwDfuIWnKsIb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0f629e61-95d5-4f6f-8d22-9c3f515e6647","height":325.45655304848776,"width":314,"currHeight":325.45655304848776,"currWidth":314,"natrualHeight":2159,"natrualWidth":2083,"pluginName":"imageUpload","scale":0.15074411905904944,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLxhMbcWCMoxAE4xEy6Tu982LsCg%2F%3Fpreview_type%3D16","file_token":"LxhMbcWCMoxAE4xEy6Tu982LsCg","image_type":"image/png","size":848915,"comments":[]}]}" class="image-uploaded gallery old-record-id-JHxQdIjQuolpfHxmz3ausQIxsbd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512191344108072pkFFcPEMqBX3E.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMeGhNYmNXQ01veEFFNHhFeTZUdTk4MkxzQ2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSkh4UWRJalF1b2xwZkh4bXozYXVzUUl4c2JkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MeGhNYmNXQ01veEFFNHhFeTZUdTk4MkxzQ2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LxhMbcWCMoxAE4xEy6Tu982LsCg/?mount_node_token=JHxQdIjQuolpfHxmz3ausQIxsbd&mount_point=docx_image" data-width="2083" data-height="2159" data-lark-image-uri="drivetoken://LxhMbcWCMoxAE4xEy6Tu982LsCg" data-lark-image-width="2083" data-lark-image-height="2159" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-F5oJdT9NsoisK8x3bkXuck4VsQh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JzYyd25m0oI1iUxRW0euxaENs5e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Please note: Certain phishing emails may impersonate legitimate sender names or email addresses, making them particularly deceptive. To enhance the security of your account, we strongly recommend using reputable email services such as Gmail, Outlook, or Yandex. These platforms offer advanced security features that can automatically identify and filter suspicious emails, reducing the risk of fraud and ensuring safer communication.</span></div><div class="ace-line ace-line old-record-id-doxusSZNv5cSV1UI877ao7Xbq6c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusfFNcWChsUCyP7PtVun6Mbf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 Set Up Anti-Phishing Code </span></h3><div class="ace-line ace-line old-record-id-doxusUDL1WIYvNVx3hGS7n6QOTc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusFujKGAgDkueDKrV949tqCd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Once you've successfully <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791516862">set up an anti-phishing code</a>, any emails you receive from MEXC will display this code. If the code is incorrect or missing, it indicates that the email may be a scam sent by fraudsters.</span></div><div class="ace-line ace-line old-record-id-doxusBJNUGOpU7LyOnNVQckhRec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4e06db88-7dcb-4b42-b94e-b9cb3bb48030","height":546,"width":1758,"currHeight":546,"currWidth":1758,"natrualHeight":546,"natrualWidth":1758,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FGKIlb5m7kojcfdxyWgmu83RTs7b%2F%3Fpreview_type%3D16","file_token":"GKIlb5m7kojcfdxyWgmu83RTs7b","image_type":"image/png","size":82128,"comments":[]}]}" class="image-uploaded gallery old-record-id-JqUBd2b87o9geHx8svOumMQPszg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512191344100441VBLqojtLFaldL.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJHS0lsYjVtN2tvamNmZHh5V2dtdTgzUlRzN2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSnFVQmQyYjg3bzlnZUh4OHN2T3VtTVFQc3pnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9HS0lsYjVtN2tvamNmZHh5V2dtdTgzUlRzN2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/GKIlb5m7kojcfdxyWgmu83RTs7b/?mount_node_token=JqUBd2b87o9geHx8svOumMQPszg&mount_point=docx_image" data-width="1758" data-height="546" data-lark-image-uri="drivetoken://GKIlb5m7kojcfdxyWgmu83RTs7b" data-lark-image-width="1758" data-lark-image-height="546" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxuslVWUYI4VmyJ2F13tFbbmWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxus9SNIYyvV9awkKK0yUm9MZd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 Enhance Individual Account Security Level </span></h3><div class="ace-line ace-line old-record-id-doxusAQIGdr9WWQwuDH2MQxFJbg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxuscmD11mtg8OSX5u1nNmhVEd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Enable <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791509545">two-factor authentication</a> to increase the security level of your personal account. Ensure your device and software are always up to date, and avoid clicking on unknown links or downloading and installing unfamiliar software to safeguard your personal assets.</span></div><div class="ace-line ace-line old-record-id-doxusy8QqcREZ76aQvgEKKoyPQg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusBd6TuXaJlpjypfX4SvhJCb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.4 Stay Vigilant</span></h3><div class="ace-line ace-line old-record-id-doxusvPh2xaLunKmuDeEH7Xq6Cb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JzVxdioC7o2r9KxmKUvuYb4hs7c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">In the cryptocurrency world, safeguarding personal asset security and preventing attacks is an ongoing effort. Users must remain vigilant regarding email content. The MEXC team will never ask you to transfer assets to unknown addresses. Before following any instructions from a scam email, users should carefully verify the authenticity of the content. MEXC official staff will never request your account details, password, or any other private information in any form. If you receive such emails, please exercise caution to avoid asset loss.</span></div><div class="ace-line ace-line old-record-id-doxusX876vmBQW80YQdMyCvfjIh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusrNEyEyrMdLvXbMn3OwmDeg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.5 Contact Customer Service </span></h3><div class="ace-line ace-line old-record-id-doxuscom0s3LbW3QXw90HowBh1h"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusT8Ymq7Is9aCO90c7nZgSke"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you receive a suspicious email, you can also contact MEXC's customer service team to verify whether the email is official to prevent potential asset loss. </span></div><div class="ace-line ace-line old-record-id-DPc1dyFFgoINd7xfoPTulhpSsFf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Gbegdolfpor655xZrVVuEKEBsVg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Recommended Reading</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-GcPZdEBzsoiPdqxxlgRunGSIsnb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-prevent-phishing-attacks-360031586631" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Prevent Phishing Attacks </a></div></li><li class="ace-line ace-line old-record-id-Y6ExdvvvOoCCyVxEZ48u5FLcsWh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-prevent-sms-scams-17827791524718" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Prevent SMS Scams</a></div></li><li class="ace-line ace-line old-record-id-ClksdgvI0o94GFx4VSEupGHKsAf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Set Up an Anti-Phishing Code on MEXC </a></div></li><li class="ace-line ace-line old-record-id-SOwPdzCBeoWgo3xxVcquV4h4skf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-use-mexc-verify-360056597971" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Use MEXC Verify </a></div></li></ul><div class="ace-line ace-line old-record-id-doxusnJCfRVUeVOFkMXsMnpxQeb"><br></div></div>
How to Prevent Phishing Attacks
<div><h2 class="heading-2 ace-line old-record-id-doxusZR1afy19ukRqtAYWHjGrno"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. What Is a Phishing Attack?</strong></span></h2><div class="ace-line ace-line old-record-id-doxusHrgqL9IbNPUdlyW7jXvFRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus7TmzOiZBYOv4FsIuINb5nh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">A phishing attack is a type of online scam where criminals disguise themselves to steal sensitive personal information such as usernames, passwords, funds, or identity details. These scams often pretend to be from official sources, operators, customer service agents, or network administrators to gain the victim's trust.</span></div><div class="ace-line ace-line old-record-id-doxus1dygSjk6nGrYZHIFPnIkUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusaUj90iid2fRz6b5Ub1XmRh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. Common Phishing Methods</strong></span></h2><div class="ace-line ace-line old-record-id-doxusfdSqQa4rWKE3m1codgcibd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusE44jeAU334E5et84nTORWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Phishing attacks typically take the form of fake websites, SMS scams, or fraudulent emails:</span></div><div class="ace-line ace-line old-record-id-doxusF4SCgA27R5M6uUa37gI9Lb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus0dX3bSe7BtWBUI89UDtt4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Phishing Websites: Attackers create fake websites that closely mimic the official MEXC website interface, tricking users into visiting them. If a user clicks the link without carefully verifying and submits their login credentials, the attacker succeeds. Always verify the official MEXC website: <a href="https://www.mexc.com">https://www.mexc.com</a>.</span></div><div class="ace-line ace-line old-record-id-doxusOOeFyMRZ4NraobTn2dUPOc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxuspFjuwwRL6CVPPRZMEnEOGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) SMS Attacks: Attackers impersonate official sources and send enticing or misleading SMS messages to users. These messages often contain links and lure users into clicking. Users' sensitive information, such as account credentials, is stolen upon submission.</span></div><div class="ace-line ace-line old-record-id-FIqld48pfoL3swxhVAjuiJ8zsNe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxus6PVl7KMxyv5pNYOQHPWmRc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Email Attacks: Scammers send large volumes of phishing emails claiming users have won prizes or need to upgrade their accounts. These emails include links to fake MEXC-like login pages. If a user enters their credentials there, the information is compromised.</span></div><div class="ace-line ace-line old-record-id-doxusID3Y4oIpSEpgvTW0MiwVLd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxuskPKcXKryif5RF7oRKlJgWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）In phishing scams, fraudsters may impersonate MEXC Customer Service and use fake websites, SMS, emails, or QR codes, claiming things like "account suspension," "account upgrade," or "funds at risk" to deceive users. If account credentials, verification codes, or passwords are leaked, digital assets in the account may be immediately stolen.</span></div><div class="ace-line ace-line old-record-id-doxusQeZ5qbxAZPTsLOHSAGg4Ee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusmlynUYXNxqJCN4L8ziul8g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. How to Prevent Phishing Attacks</strong></span></h2><div class="ace-line ace-line old-record-id-F5isd7x2joowfRxAAaWuLnG5szb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Bc3ldm6Cho2gQSxkncOuAR8HsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Verify Website URLs: Do not click unknown links. Never enter your MEXC credentials or personal info on unverified sites. Always log in through the <a href="https://www.mexc.com/">official website</a> to prevent credential theft.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WEP5dcZLjoFrHBxthYGuSa9Esjb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Improve Security Awareness: Don't use the same password across websites. Never store your private keys or seed phrases locally.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-O3npdfwZro17NXxsjr0u3zqbsPb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Avoid Logging In Through Search Engines: Don't use Google or other search engines to find login pages. Always manually enter the official website: <a href="https://www.mexc.com">https://www.mexc.com</a>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-NenudovCvo81BaxLjiEuJYZks7g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Use Chrome Browser: Keep your browser updated. Do not install unknown extensions.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Sl7pd6DyqoX0cTxNQspuKvrjsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Protect Your Credentials: Never share your login information or private key with others.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-MWVzdUnTvoaugrxWfVTutIeysjb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) Use Antivirus Software: Regularly scan your computer and mobile devices for malware.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-EvvYdvYyZopc0YxskCJuCvO5sYe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">7) Set <a href="https://www.mexc.com/support/article/how-to-set-an-anti-phishing-code-on-mexc-17827791508983">Anti-Phishing Codes</a>: Enable anti-phishing codes in your MEXC account settings for added protection.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-VFsEdSeCjoEvKoxFcoGuVCtWsDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">8) Verify Official Contacts: If contacted by someone claiming to be from MEXC via phone, email, website, or Telegram, you can use the official verification portal, <a href="https://www.mexc.com/official-verify">MEXC Verify</a>, to confirm their identity.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-TsB4dohSwoNqDTxzqwxuQJBssUf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">9) Do Not Share Verification Codes: Never share codes sent by MEXC with anyone, including those claiming to be MEXC staff.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GEvxdbEFZoQftSxCqKQu2j17sQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">10) Double-Check Domain Names: Always confirm you are on the correct domain when logging in or making transactions.</span></div><div class="ace-line ace-line old-record-id-Q6TMdXdSAol34Yx3h7Vuhf18sZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-ZaUtd19EFo5EGrxuhzZukxWGsDf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">You can also visit the MEXC Learn to read more about <a href="https://www.mexc.com/learn/cryptocurrency-knowledge?filter=15425930840775">account and asset security</a>.</span></div><div class="ace-line ace-line old-record-id-doxusRmGfuUTLQnKsdyRqRDgJwc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br></span></div></div>
Attention! Beware of Scammers!
<div data-page-id="EBBodioAFoKiiWxUUbfuLKNEste" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-Lu6jdSy0YoOUQhxVVgcum5hRsMd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Please stay vigilant when making P2P transactions. Recently, there has been a surge in fraudulent activities involving fake MEXC Wallet payments, fake escrow accounts, and deliberate delays in providing payment details to force order cancellations.</span></div><div class="ace-line ace-line old-record-id-KlEJdqM4morVk4xmZhhu4YW1slf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Rx9IdkcNTofofCxnxppu2wdkske"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>Common Scam Tactics </strong><strong>and</strong><strong> Examples of Automated Messages:</strong></span></div><div class="ace-line ace-line old-record-id-Qw2gdqbi6ow4vDxdxgvu5NaysKe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UMTOdfmOgo1rwvxJyiEu7Wdqs2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>1) Payment via MEXC Wallet</strong> The scammer claims that the buyer's funds will first go to a MEXC Wallet and that you must confirm the trade before receiving the money. Once you confirm, no payment is actually made.</span></div><div class="ace-line ace-line old-record-id-UmL0doEdNoqOMAxtodhuIagksaf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VIJld82dXoPE7Px3R8BuPsP4sqf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>2) Exchange Escrow Account</strong> Fraudsters claim to pay using a platform escrow account, telling you the funds will be released once you top up your exchange balance. In reality, no money ever reaches your account.</span></div><div class="ace-line ace-line old-record-id-WYEsdC9cmoCjXOxfK1ZuRlzhsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Q6Rgd7tSho8407xdXmruzA56s4n"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>3) Exchange Cold Wallet</strong> You are told the funds will first go to the exchange's cold wallet and will be sent to you after you confirm. This is a trick. Once you confirm the trade, the scammer disappears.</span></div><div class="ace-line ace-line old-record-id-Igs5dFuV3ozIVax2JB8uicrcsAb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ICjWdbevHoevHHxhCxGuj5Gxsfe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>4) Delayed Payment Details to Force Order Cancellation</strong> A scammer creates a sell order and states that payment details will be shared in chat. The buyer starts the trade and waits for bank details. The scammer deliberately delays sending payment information until 1–2 minutes before the order times out. The buyer rushes to transfer funds but runs out of time to click, "I've Paid." The order expires automatically, and the scammer receives the buyer's money without releasing any crypto.</span></div><div class="ace-line ace-line old-record-id-LOHGd3SJPoIwJxxP4NlusJYCsKf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H2eidGyy4odVINxUzYxu2errsSh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>5) Fake Customer Service</strong> The scammer responds to your sell order, confirms payment in the system without actually paying, then opens a dispute claiming they sent the money. They then impersonate MEXC Customer Service using names such as Support or Assistant P2P and pressure you to confirm the trade. They may also send fake payment receipts.</span></div><div class="ace-line ace-line old-record-id-RTtwdpmUeo697SxrKKnuv7D2swg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Zau2dBVZqo7KPExY3GCu2LUOst6"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Do not confirm anything. Wait for the real Customer Service team to join the chat, ban the scammer, and release your crypto back to you. Scammers often continue messaging even after real Customer Service enters the chat.</span></div><div class="ace-line ace-line old-record-id-VNVadDTbIoBlq3xz2gbuFAQVsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CGmtdfKrkowQNKxLWp5uaDA4sMc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><strong>6) Fake MEXC-P2P Merchant Agreement</strong> During a trade, scammers may send a fake document claiming that after completing the trade, funds will be automatically transferred. This is designed to gain your trust and mislead you into sending money.</span></div><div class="ace-line ace-line old-record-id-GEmFd21NXo93UqxyPSMuz5M3sag"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DFdjdJKjso2UlyxsKJuu0lFEs8f"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">How to Protect Yourself:</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-LU2odWBl6osDcqxC6XGu89DesJd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never confirm a trade until funds have actually arrived in your account.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EWQRdUv52ozJwbx6H2Vu2Sb2sWd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Check the counterparty's trade history, including number of trades, completion rate, reviews, and merchant verification.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Azh5dnC2RojH12xV8uAuSDjnswh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never transfer money for unfreezing, activation, or similar requests.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XIvOd4QrvonyXKxVj7xu1RlMsQe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ignore unusually high exchange rates, as these are often traps.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Z9pCduIsjoEIGdx4AvFuTccqsCe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Do not trust screenshots or proof of payment. Always verify the deposit yourself.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SJC8disMJo8oiXxLFTruxdk8sCe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Always read P2P rules on the official MEXC website.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KOxodjcIboTsTnxvbBuuKYxvsjc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Check the ad carefully. If a seller refuses to provide payment details upfront and only promises them in chat, this is a red flag.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KBi5dJxthoiTZKxaNbnu4ktLsDc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Communicate only within the trade chat.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-D02ldR5Vlo614SxZpA5uzXt3shh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Watch the trade timer. If the seller delays sending payment details and time is running out, do not transfer any money. Cancel the trade and choose a seller with clear terms.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RFrVdSzWPoUPHbx2XRLurt4ys7g" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Never send money after the order expires. Once time runs out, the platform cannot protect you, even if you later receive payment details.</span></div></li></ul><div class="ace-line ace-line old-record-id-IEgpdMzyJo13YBxQTc5u2vVnsdy"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UbuAdepjPoxQ6rxJp2jubyT3sxe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">If you encounter a scam attempt, contact Customer Service immediately. Below are examples of scammer accounts and the messages they send:</span></div><div class="ace-line ace-line old-record-id-Y95Sd86kaosfJqxVcjquiHCXsdB"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="image-uploaded gallery" data-ace-gallery-json="{"items":[{"uuid":"2887402b-f5ff-463f-a7cf-f565d21be4a6","height":340.21875,"width":203.3359375,"currHeight":340.21875,"currWidth":203.3359375,"natrualHeight":1280,"natrualWidth":765,"pluginName":"imageUpload","scale":0.6775841573802593,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZTIqb5BYTot4PLxyum6uWB4Usgd%2F%3Fpreview_type%3D16","file_token":"ZTIqb5BYTot4PLxyum6uWB4Usgd","image_type":"image/png","size":336576,"comments":[]},{"uuid":"9ae7cc72-c130-43cb-b5da-661d7016f19e","height":340.3125,"width":592.65625,"currHeight":340.3125,"currWidth":592.65625,"natrualHeight":735,"natrualWidth":1280,"pluginName":"imageUpload","scale":1.1653500934407042,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCgVBbODjtoiFs5xsOF4ulcNxsqf%2F%3Fpreview_type%3D16","file_token":"CgVBbODjtoiFs5xsOF4ulcNxsqf","image_type":"image/png","size":332459,"comments":[]}]}"><span style="font-family: arial, helvetica, sans-serif; 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height: auto; border-radius: 12px; width: 300px;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251205115920237VWHkkeyWVgDR2c.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDZ1ZCYk9EanRvaUZzNXhzT0Y0dWxjTnhzcWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTzJyYWRtRlNNb2xQY1N4WFF0a3U2Q3NDc1VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DZ1ZCYk9EanRvaUZzNXhzT0Y0dWxjTnhzcWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CgVBbODjtoiFs5xsOF4ulcNxsqf/?mount_node_token=O2radmFSMolPcSxXQtku6CsCsUe&mount_point=docx_image" data-width="1280" data-height="735" data-lark-image-uri="drivetoken://CgVBbODjtoiFs5xsOF4ulcNxsqf" data-lark-image-width="1280" data-lark-image-height="735" class=" old-record-id-O2radmFSMolPcSxXQtku6CsCsUe" data-host-from-cloud="true" style="max-width: 100%; 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height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Io8FdVijDonjYsxMrWTu71nSs2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-A7BhdgWXgoQGJSxx2HhuzlIlsOd"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Examples of Scam Messages:</strong></div><div class="ace-line ace-line old-record-id-D2lbdGHtKoHiwyxEBWouWfPZskh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WqUPdhqAno1KCaxAyXqu3iAsshh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Hello, the payment will be made through the MEXC Wallet. The money goes to their wallet first, and once it arrives, the CONFIRM button will activate for you. You will receive the funds immediately after confirming the trade."</span></div><div class="ace-line ace-line old-record-id-SWAydniQ7olk6JxLerTu6CeMsVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XbZidduLqocvMcxsSODuMSdGsvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Payment with funds held in the MEXC platform escrow. To credit rubles from the exchange to your bank card, you must deposit USDT to the platform through the order. Once the trade is completed, the payment will be transferred automatically to your card."</span></div><div class="ace-line ace-line old-record-id-Fw5DdfCTroYt1LxsQNPuSpWLsSh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OmB6dOdFSoaHoRxL6fwuk0bCs1N"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Hello, I will pay using the exchange's cold wallet. First, I deposit money to their wallet; once the funds reach it, the trade will be marked as Paid. To receive the funds, you just need to confirm."</span></div></div>
How to Prevent Attacks from Phishing Network？
<p><strong style="font-weight:bolder">I. What is a phishing attack?</strong><br />Phishing-attack refers that hackers defrauding usernames, passwords, ID, capital and other sensitive personal information by claiming that they are staff from MEXC, operation department or customer-service division to gain trust from users. <br /><br /><strong style="font-weight:bolder">II. How do Hackers Steal Users' Information?</strong><br /><strong style="font-weight:bolder">1. Virus:</strong><br />Hackers may be able to create a fake website that looks the same as MEXC's official website. Then, they send the address of the fake website to the user’s computer via virus program, email, etc., or put it on a search website for users to sign in. In such ways, they are able to steal users’ account, password and assets.<br /><br /><strong style="font-weight:bolder">2. Short message:</strong> <br />Hackers often send short messages to users in the name of MEXC to inform users that they won a prize or their accounts were stolen as ways to push users to enter the address in the short message to do ID verification. If users do so, their accounts, passwords and their assets will be stolen.<br /><br /><strong style="font-weight:bolder">3. Counterfeit website:</strong> <br />Hackers may first create a counterfeit website, and then spread information of promotions, often with coveted prizes via QQ, WeChat and other social medias to induce users to log in to the counterfeit website. If users do so, their accounts, passwords and their assets will be stolen.<br /><br /><strong style="font-weight:bolder">4. Emails:</strong> <br />Hackers often send a large amount of emails to users to pretending to be MEXC official emails. These emails often involve information of prize giveaways, system upgradings, etc., to induce users to login to a website that looks similar to MEXC official website. Once users log in these kinds of websites, their personal information and assets will be stolen.<br /><br /><strong style="font-weight:bolder">5. Hackers: </strong><br />Hackers like to send phishing links in MEXC community groups to induce users to log into counterfeit websites.<br /><br /><strong style="font-weight:bolder">III. How to prevent anti-phishing?</strong><br /><strong style="font-weight:bolder">1. We recommend users to use chrome browsers as it is more secure. Users shall upgrade it to its latest version.</strong></p><p><i><strong style="font-weight:bolder">Note:</strong><strong style="font-weight:bolder"> </strong></i>Chrome is a product of Google. It has relatively high security level that is generally recognized by the public. Upgrading it to the latest version is required because the lower versions often have many bugs. For example, the phishing-attack link of Punycode: <a href="https://blog.csdn.net/qq_27446553/article/details/70255763">https://blog.csdn.net/qq_27446553/article/details/70255763</a><br /><br /><strong style="font-weight:bolder">2. Do not install browser plug-ins without checking. </strong><br /><i><strong style="font-weight:bolder">Note:</strong></i> Plug-ins often have very high authority. If you add any plug-ins without checking, you are then under the risk of getting your account stolen. For example, the “User-Agent Switcher” event of Chrome.<br /><br /><strong style="font-weight:bolder">3. Do not open suspicious links, or enter MEXC accounts & passwords on unidentified websites.</strong><br /><br /><strong style="font-weight:bolder">4. Regularly check your computer and cellphone by installing antivirus program.</strong><br /><br /><strong style="font-weight:bolder">5. Update system paddings timely.</strong><br /><br /><strong style="font-weight:bolder">6. Do not send your MEXC verification code to anyone.</strong><br /><br /><strong style="font-weight:bolder">7. Before login, users should make sure that the site is MEXC's official website. For unknown domains, please contact our customer service for help.</strong></p><p> </p><p> </p><p> </p>
How to Prevent SMS Scams
<div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">SMS scams refer to fraudulent activities conducted via text messages (SMS), aiming to steal users' sensitive information (such as wallet private keys or login credentials) or defraud them of cryptocurrency assets. These phishing attempts typically disguise themselves as trusted entities, such as exchanges, wallet providers, or government agencies, to lure victims.</span></span></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Common SMS Scam Cases</strong></span></h2><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.1 Impersonating MEXC Official Entities</span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scammers impersonate MEXC and send fraudulent messages to platform users. If users follow the instructions in the message or click on the phishing link it contains, they may suffer asset losses. As shown in the image below, the sender is not MEXC, and the message includes a phishing website link.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:600px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202506091541372355cnCBIqoP3dzV5.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.2 Impersonating Login Notifications</span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Recently, scammers have sent SMS messages under the name of MEXC, often disguised as system notifications or security alerts, in an attempt to gain users' trust. These messages use a spoofed sender name that appears as "MEXC," and may even be inserted into the same message thread as legitimate texts previously received from the official platform, making them especially deceptive.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">The scam methods may include: luring users to click on suspicious links, calling back fraudulent phone numbers, providing account information, or downloading malicious applications. Users should stay highly vigilant to avoid falling victim to such schemes.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">As shown in the example below, the scammer impersonated a remote login alert, tricking the user into calling a scam number. This was used to further extract sensitive details such as the user's account name and password, ultimately resulting in asset theft.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:300px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609154137841Ln75cYK5aOXwIH.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.3 Impersonating Wallet Notifications</span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scammers pose as third-party wallet services linked to users' MEXC accounts and send fraudulent messages that trick users into calling scam phone numbers. Through these calls, they attempt to obtain the user's account name, password, and other personal information, ultimately leading to the theft of user assets.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:300px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609154136225nzzKh4djRxv3bk.png" /></div><div><br /></div><h3><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1.4 Impersonating Withdrawal Notifications</span></span></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">Scammers send fake withdrawal verification codes to create the false impression that a user's account has been compromised. This tactic is used to deceive users into calling scam phone numbers, through which attackers attempt to obtain account names, passwords, and other personal information to steal their assets.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:300px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609154135592Qo8fh4VJwiv55Y.png" /></div><div><br /></div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. How to Prevent SMS Phishing Scams</strong></span></h2><div><br /></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">1) Official messages from MEXC will never include any contact information such as phone numbers, URLs, or email addresses. They will also never ask for sensitive personal information like account passwords or private keys.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">2) Do not click on unknown links contained in SMS messages, especially shortened URLs.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">3) Be cautious if the message contains obvious grammatical or spelling errors, or conveys an unusual sense of urgency.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">4) Do not trust messages claiming identity verification, lottery winnings, or investment opportunities. Scammers often use pressure tactics to cloud your judgment.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">5) Always verify the content of any suspicious SMS through official MEXC channels. MEXC will never send messages containing links, request phone calls, or ask for passwords or other sensitive data. If in doubt, contact MEXC's official Customer Service or email the </span></span><a href="mailto:service@mexc.com"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">official service email</span></span></a><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif"> for confirmation.</span></span></div><div style="text-align:left"><span style="font-size:16px"><span style="font-family:'arial' , 'helvetica' , sans-serif">6) Take steps to protect your personal information and avoid exposing private data that could lead to fraud.</span></span></div><div><br /></div></div>
How to Use MEXC Verify
<div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">1. Web</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Go to the official <strong style="font-weight:bolder">MEXC website</strong>, scroll to the bottom of the homepage, and click<strong style="font-weight:bolder"> </strong></span><a href="https://www.mexc.com/official-verify"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong style="font-weight:bolder">MEXC Verify</strong></span></a><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"> under <strong style="font-weight:bolder">About</strong> to enter the verification page.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250911134021257MfprW0fPORUNvq.png" width="2936" height="1282" /></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Select the social media channel you wish to verify and enter the corresponding account ID in the input box. Then click the <strong style="font-weight:bolder">🔍Search </strong>button.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250911134020541lSdSLLOyKjq0jk.png" width="2938" height="824" /></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If the search confirms that the account is an official social media account, a green "Verified Official Source" pop-up will appear. For example, searching the X account @MEXC_TR will display the result shown in the image below.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2025091113402079062RuJa9Y4kjEDs.png" width="2936" height="1208" /></span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If the search confirms that the account is not an official social media account, a red "Unverified Source” pop-up will appear. For example, searching the X account @MEXC_Fans will display the result shown in the image below. In this case, you should be careful not to click on any links published by the account to avoid potential asset losses.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250911134020892nOQ63pZmhoTMln.png" width="2934" height="1346" /></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">2. App</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Open the MEXC App and tap the <strong style="font-weight:bolder">More</strong> shortcut button.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Select <strong style="font-weight:bolder">Services → MEXC Verify</strong>.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Select the social media channel you wish to verify and enter the corresponding account ID in the input box. Then tap the <strong style="font-weight:bolder">Search</strong> button.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) If the search confirms that the account is an official social media account, a green "Verified Official Source" pop-up will appear. For example, searching the X account @MEXC_TR will display the result shown in the image below.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) If the search confirms that the account is not an official social media account, a red "Unverified Source" pop-up will appear. For example, searching the X account @MEXC_Fans will display the result shown in the image below. In this case, you should be careful not to click on any links published by the account to avoid potential asset losses.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:75%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250911134022721ktxItD2vt2csIA.png" width="5216" height="2157" /></span></div><div> </div><h2><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong style="font-weight:bolder">3. Note</strong></span></h2><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">The official verification method provided by MEXC can accurately confirm whether the account ID you enter belongs to an official account. However, please be aware that some phishing scammers may copy the correct official account ID and place it in the profile description of a fake account. Therefore, when verifying whether a social media account is official, you must make sure that you are copying the actual account ID.</span></div><div> </div><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">For example, consider a Telegram account. As shown in the image below, this is an official MEXC account, and its ID (username) is @Yui_MEXC. We recommend that users always use the copy button to copy the account ID directly instead of typing it manually, in order to avoid phishing accounts.</span></div><div> </div><div style="text-align:center"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><img style="max-width:100%;height:auto;border-radius:12px;width:50%" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250911134020862fsj9aZMUVBjFu8.png" width="657" height="656" /></span></div><div> </div></div>
Use MEXC Verify to Prevent Impersonation Scams
<div><div class="ace-line ace-line old-record-id-doxusxPUdPj8JePbnwbI9LHNFxc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">As the digital asset industry continues to thrive, it is gaining increasing attention worldwide. At the same time, malicious actors are targeting this industry with a growing variety of scams. These include impersonating platform customer service to demand transfers or join groups, pretending to be professionals offering trading advice in fake groups, and requesting withdrawals under the guise of “account clearance” or “offshore conversion.”</span></div><div class="ace-line ace-line old-record-id-doxus6ezyT3Fe61TVHpwHn69J5c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusqqom0djltRgudgVgIHfOGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">This article outlines common scam tactics to help you stay alert, strengthen your awareness, and better protect your assets.</span></div><div class="ace-line ace-line old-record-id-doxuso9BHuejbQjrl8YiEibuPvd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxuslpXc0hxZDxZ7PWae55U5Zg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. Common Scam Tactics</strong></span></h2><div class="ace-line ace-line old-record-id-doxus6uugO0mFGQYpaVSsJdh0ib"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusmUTqd49BoZ6Bjwf2qPh34e"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 Phishing Attacks</strong></div><div class="ace-line ace-line old-record-id-doxusf0UpXduH1ZLnwhcju5wcsc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusMgilZPUcG0Cns4eAg4r2qg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">In the world of digital assets, phishing scams often involve scammers impersonating platform staff. They create fake phishing websites and spread false information through SMS, email, or Telegram chats, claiming your account needs "upgrading," "migration," "clearance," has "triggered risk control," or faces "fund risks." These tactics lure users into clicking phishing links or scanning QR codes. Once users reveal account details, passwords, email/SMS/Google verification codes, their assets can be swiftly stolen. Note: The official MEXC website is <a href="https://www.mexc.com">https://www.mexc.com</a>. Exercise caution to avoid phishing sites.</span></div><div class="ace-line ace-line old-record-id-doxus0ZFw8Vp9bzhSnW1lXduBse"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusU13PLRxVeApy1Xr46xmOPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">In terms of crypto wallets, scammers may impersonate official staff and spread fake messages. If users import private keys, grant wallet permissions, or enable asset transfers on fake websites or apps, they risk having their assets stolen. Scammers may also pose as project representatives to request seed phrases or private keys under pretexts like "airdrop claims," "security risks," or "password leaks." Once submitted, the wallet will likely be drained.</span></div><div class="ace-line ace-line old-record-id-doxus0lRUto8JSRIVN4j4dHTbZc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusNjd44SAmgKpSfcGxvzZqbe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 Fake Assistance</strong></div><div class="ace-line ace-line old-record-id-doxusC43zzBoQkTTX9JmuJJOTZg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus0iW99tBv9bBA1l7bZeV5hh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Scammers pretend to offer help and lure users into adding them as contacts. They then promote "copy trading with a mentor" to manipulate users into making transfers.</span></div><div class="ace-line ace-line old-record-id-doxusIYuh4hRyiMTtWjiCkm4dzc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusyxoO69aqEy96JPcD7Dw81b"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.3 Fake Communication</strong></div><div class="ace-line ace-line old-record-id-doxusJ6jdaEF4jM73Y5HGyqIV5i"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus6ywDMpkJbXJAwqNvPhmSpf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Fake customer service representatives may contact you to request remote screen sharing to "guide" your account operations. They may also claim they need to verify your identity and ask for phone or Google verification codes, or try to convince you to log into phishing websites or fake apps with false information.</span></div><div class="ace-line ace-line old-record-id-doxus5sXwvWDqYSwhtJgdBbTaRe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusLhfQSJgkLQgghJ8jkcYNMd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.4 Brand Impersonation</strong></div><div class="ace-line ace-line old-record-id-doxusJG9PJPfVvZe8o4dHDmB7dh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusldDEmWfbwcaYiMjnktoaDe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Some scammers impersonate the MEXC brand, using pretexts like "project investment" or "upcoming listing" to trick users.</span></div><div class="ace-line ace-line old-record-id-doxusMondWD9Rjs4J084TLQojUZ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus2Pobj85vQJSkjRkg8ICqvc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>Reminder:</strong> For all investment-related transactions, confirm with MEXC directly. All legitimate project collaborations are disclosed on MEXC's <a href="https://www.mexc.com/support/categories/360000254192">official website</a>.</span></div><div class="ace-line ace-line old-record-id-doxusqAama4SQQ7aqWMxY6yLXsh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuspNmueRZIuhp574GS3P7zMd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.5 Fake Accounts</strong></div><div class="ace-line ace-line old-record-id-doxuswcCt1uw4UCcZ0EYg6t72tf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusfR4eMV57hj6LcpDS0Ewsje"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Scammers may add you on Telegram or other platforms and request your email address. They then send phishing links or QR codes, tricking you into submitting account credentials or bank information, which they use to steal your assets.</span></div><div class="ace-line ace-line old-record-id-doxusPMUGO3KXrfBs6IxrvwJNZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusdvTEMz8uICwY4icqzdTy6d"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.6 Fake Groups</strong></div><div class="ace-line ace-line old-record-id-doxusfqcYOVzyHS7DwbqjEiPbCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusXOHbDFd5PKPQYb8u5IQ1td"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Scammers create fake MEXC groups using names like "airdrop," "token launch," "swap," "staking," or "smart contracts." They pose as "official" MEXC representatives to conduct fraud.</span></div><div class="ace-line ace-line old-record-id-doxusu65tTcgRLeQ8ntrmOj8fPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusjze94whsLfNysokPh3ZYVc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.7 Fake Software</strong></div><div class="ace-line ace-line old-record-id-doxusKjbhlatn8ZFNuDEWm31Obd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxushG1QNmIBqN3iWNnMXxxyhb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Apps downloaded from phishing websites are often malicious fakes. Only download software from MEXC's <a href="https://www.mexc.com/download">official website</a> or verified app stores.</span></div><div class="ace-line ace-line old-record-id-doxusmFDhe4RbARBfXSw5BEq9wz"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusfAcXcrF0xGYoeOY2kSN0vd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.8 Impersonating Officials or Legal Authorities</strong></div><div class="ace-line ace-line old-record-id-doxusUeO3HjmIdX7klv6mOlLETh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusb91YSbeeGZQRUrptALI4sb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Some scammers impersonate platform staff, law enforcement, or government officials. They falsely claim your account is involved in money laundering or holds "dirty funds," and request your cooperation in "investigations," account "unfreezing," or fund security checks. Exploiting panic, they trick users into giving up account details or making transfers.</span></div><div class="ace-line ace-line old-record-id-doxusHSRWKnavOb3mL7JKs4Sfug"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuskndUnoBhG2DOjb1MnZ83Wz"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.9 Forging Official Information</strong></div><div class="ace-line ace-line old-record-id-doxus0d5m56eA62PtrtvU4V9s4g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusRnkzTtKUXm0z1JwN9rIr7f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Scammers may pose as exchange staff and claim your account is "abnormal" or "frozen," pressuring you to provide verification codes, private keys, or make transfers.</span></div><div class="ace-line ace-line old-record-id-doxusyZdcbNU3AGfi48IrJRedoj"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusYAFYLovPIYgWAZ1wsOrgpg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">For example, the image below shows how scammers forge MEXC Customer Service interfaces to gain trust before luring users into sending assets to fraudulent addresses.</span></div><div class="ace-line ace-line old-record-id-doxuseo4f4Puc4ZbuP76xDEirhc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusauirYjM1o3zk3ONPbxVDkg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Additionally, scammers may share phishing links to deceive users into revealing sensitive information.</span></div><div class="ace-line ace-line old-record-id-doxusxJ0L22rCayq36sem7v9Uhb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusQiit929lgaS62ugIZxihrh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172028329DjxzYHvwVE1K21.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusE4MPUGLFuN6KKL0o6EV7jh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus96MroMfaFtSqjCeDV8zZWb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Please note:</strong></div><div class="ace-line ace-line old-record-id-doxusgViGi79qPgp2K9pQ3WM7Ae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Anyone who falsely claims to be a partner of MEXC or impersonates official MEXC personnel is likely engaging in fraudulent activity.</span></div><div class="ace-line ace-line old-record-id-doxusKgPHnxZP1NDX7pUkt0fQyh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) MEXC will never initiate private messages requesting transfers, verification codes, private keys, etc. If someone claims to be a representative of MEXC, you can verify their identity through <a href="https://www.mexc.com/official-verify">MEXC Verify</a>. Refer to the article "<a href="https://www.mexc.com/learn/article/17827791518069">How to Use the Official MEXC Verification Channel</a>" for details.</span></div><div class="ace-line ace-line old-record-id-doxussvsczBTCvhuCBypWh0Oo6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Do not trust transfer requests from strangers. If you have any doubts, please contact MEXC's official Customer Service or email service@mexc.com for confirmation.</span></div><div class="ace-line ace-line old-record-id-doxushZneWMUlsRzBOGFLgxsmZb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxusYm7lX6entig5GeqAqtgYBf"><strong style="font-family:'arial' , 'helvetica' , sans-serif">2. How to Protect Yourself from Scams</strong></h2><div class="ace-line ace-line old-record-id-doxusQPCQajtnSdx0LwOvPPSkQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusHRzH8NWBi2vs5NgQuvTJNc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Do not click suspicious links, log in to unsafe websites, or scan unknown QR codes to avoid leaking your login credentials and suffering unnecessary losses.</span></div><div class="ace-line ace-line old-record-id-doxusAC6UC5LjidV0fTDXF6Xpzc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusgXXM0JCXgUBwK2Yo2vE71c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Understand how to verify and protect your account security. For example, don't use the same username and password across platforms. Never store private keys or seed phrases locally.</span></div><div class="ace-line ace-line old-record-id-doxusPM0jdYVDy9mf5U05luc9ce"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxus4E4yVH8yFKSyM5B7TZf1OR"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Rely only on MEXC's official website for event information and announcements. Avoid logging in through Google or other search engines. We recommend typing the URL manually. Official website: <a href="https://www.mexc.com">https://www.mexc.com</a></span></div><div class="ace-line ace-line old-record-id-doxusaJwg6PgXvnAlBpfdrPII6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusSvcH8ScNyfXs8GCJCMXQB4"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Use the <a href="https://www.mexc.com/learn/article/17827791516862">Anti-Phishing Code</a> feature on MEXC. Go to <strong>Profile</strong> → <strong>Security</strong> → <strong>Anti-Phishing Code</strong> to set a custom code. All legitimate emails from MEXC will include this code. If it’s missing, treat the message with caution.</span></div><div class="ace-line ace-line old-record-id-doxusv82aitc5lU7aqiPODZjSmf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxussNciMOfemS367VFYtca8Rh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Identify phishing sites. The only official MEXC website is <a href="https://www.mexc.com">https://www.mexc.com</a>.</span></div><div class="ace-line ace-line old-record-id-doxusnNylZ1SqbIiZS2scjRYhXf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusbt1Fop93DyEsjdVkPB5Jyp"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6) If you encounter emails, phone numbers, websites, X accounts, Telegram accounts, or other social media claiming to be "official staff," you can verify them using the process below:</span></div><div class="ace-line ace-line old-record-id-doxusmtaRZbJmaIouWbAJk1kCDc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-doxusVEZvMizMv2B0fxEb3W9KPe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 On the MEXC App:</strong></h3><div class="ace-line ace-line old-record-id-doxus9h2p7IEePnAVPC3Y2Ywwf2"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusgsNg7ckYl0iDTU5WhkvGhd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) On the MEXC App homepage, tap <strong>More</strong>.</span></div><div class="ace-line ace-line old-record-id-doxuseu2BVOnkfKPz1ZLuUSd8eb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Under <strong>Services</strong>, tap <strong>MEXC Verify</strong>.</span></div><div class="ace-line ace-line old-record-id-doxuswzgt4PHkakvN0Zk6D9ofnh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Select the channel and enter the full account ID to verify.</span></div><div class="ace-line ace-line old-record-id-doxusme9ugmltzKD2Xieb0GLbWf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) If it's an official MEXC account, a green confirmation window will appear.</span></div><div class="ace-line ace-line old-record-id-doxuseqQ3Wv85cxrbr79fYvtOxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) If it's not an official account, a red warning window will appear.</span></div><div class="ace-line ace-line old-record-id-doxus9eo8rKy7xReLZcKuPqkX2d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-JoOwdUKFGojrTVxTD1BuISqTsic"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172029178qJXyKjUAMSciiz.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusbOEZ8BT2vyseerdOEAEYnZ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-doxus7BfhYiafWcI0CRi90bm7Ff"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2 On the MEXC Website:</strong></h3><div class="ace-line ace-line old-record-id-doxusFfAgEu3yiy1tMVCFm3et4e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusDBqmIcEydm46cTLjX4k6uN"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Scroll to the bottom of the official MEXC homepage and select <strong>MEXC Verify</strong> under the <strong>Support</strong> section.</span></div><div class="ace-line ace-line old-record-id-HfJZdxo2toxCYGxlIq0uSWoxsdc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QspTdvOiQowoQvx4yw2ubHazskd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172028206njkkpkh774xeYR.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusF65260f6a56lxttZpRMoDd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusezn4Y7zWH8qGAI89GRFGrh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Select the channel, enter the full account ID for that channel, and click <strong>Search</strong>.</span></div><div class="ace-line ace-line old-record-id-doxusjqIPSFKQKIyxI7uxUaIe3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WajgdhYSnoI97rxovB4uC8C7sAe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172028006qbW1bNjIOvMamV.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxuslJ8fidHiQeVceGCV6GERae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuscj9zlrhYScjr3HdmEYBAMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) If the address is confirmed to be an official MEXC channel, a green pop-up will appear indicating successful verification.</span></div><div class="ace-line ace-line old-record-id-doxusLV5urJTZHGVCET0fplcjJc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-AxR8deOQVoiMZIxq926upWWPsMh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172028230GjYBcVav06vW3D.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusCP2AuvF775bGwye5c6lf6d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxuse4TwtfTpF6AcDQVuybLhbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) If the address is not an official MEXC channel, a red pop-up will appear indicating failed verification.</span></div><div class="ace-line ace-line old-record-id-doxusIeyNT8bdYAquVMOMVzoBHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ZzbTdDMEaoTeCSxqOwVukogesxg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603172028352qfRmWNbtCcqEPP.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxusmaUhbVPoe93mPoptCFUguf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusWdJ8B0IZwa09Wx2gQxfMsP"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Please download or use the MEXC App only through official channels, and stay alert to wallet security practices while using it: do not disclose any security information to anyone and avoid downloading or using wallet applications from unknown third-party sources. Additionally, be cautious of fake crypto wallets. Use only reputable and mainstream crypto wallet products, maintain good wallet usage habits, and stay alert to any unsolicited airdropped tokens, NFTs, or private messages from strangers.</span></div><div class="ace-line ace-line old-record-id-doxuso6AJ29PXbznwDiMZnyw8xb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxusNJIEswfqgI6TLZWMu3M5dc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. Conclusion</strong></span></h2><div class="ace-line ace-line old-record-id-doxusKRiusijQcim9uAgErCk0Hh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CMbRdNHC3oC6dJx5t3HunN8js9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Please note that all community information and access methods should be based on official announcements published on the MEXC website. MEXC has never formed any so-called "trading guidance" or "signal group" communities. Any contact under the name of MEXC or claiming to represent MEXC for investment or trading purposes should be considered a scam.</span></div><div class="ace-line ace-line old-record-id-LKCTdnFWMouxoJxSVl0ubf0ss8f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Furthermore, MEXC is committed to protecting user privacy. It will never disclose any user information to third parties or request account passwords, SMS codes, or Google Authenticator codes from users in any form.</span></div><div class="ace-line ace-line old-record-id-doxusBx08hlaid87QqdZJZ4trAe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-doxusMRJDGfDkC2EtgCdZio1Brb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">We urge all users to stay alert to false promotions, carefully verify any unsolicited messages or offers, and always refer to the official website for any information related to MEXC events or communities to avoid potential asset losses.</span></div><div class="ace-line ace-line old-record-id-doxusOczcm43zutZllw9uASA7zf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>