CertifID Expands Platform to Simplify and Secure the Closing Experience

Real Estate’s Leading Wire Fraud Prevention Company Now Brings Critical Closing Processes into One Protected Platform

AUSTIN, Texas–(BUSINESS WIRE)–#AI–CertifID, the pioneer in real estate wire fraud protection, today announced the expansion of its platform to include document workflows, digital payments and AI-powered payoff ordering, marking a shift from a fraud prevention tool to a comprehensive closing platform.

Since its founding, CertifID has protected over 1.4 million real estate transactions, blocked $283 million in attempted fraud, and recovered $118 million in stolen funds, working in partnership with the US Secret Service. CertifID secured the verification layer and blocked the bad actors. But payoffs, documents, and payments moved through systems outside the platform. Every handoff introduced gaps that fraud could exploit.

“We’ve always been laser-focused on building the best fraud prevention in real estate, and now we’re addressing the gaps in the title process that create risk in the first place,” said Tyler Adams, CEO and Co-founder of CertifID. “This is just the beginning. Our team has major updates planned all year that will automate workflows and transform the closing experience for everyone involved. Unlike anyone else in this space, it’s all built on the most sophisticated fraud prevention capabilities in the industry.”

CertifID: Where Closings Happen

The expanded CertifID platform now protects the highest-risk moments in closing:

AI-Powered Payoff Ordering: Teams save an average of 8-10 minutes per payoff with automated ordering through any lender, and every payoff includes $5M insurance protection. This frees up hours previously spent chasing lenders via phone, email, and fax.

Document Workflows: Native Docusign integration enables title companies to create, send, and manage complete document packets for eSigning in one secure flow. Reusable templates eliminate the need to start from scratch for common documents, reducing training burden and context switching while maintaining CertifID’s fraud protection technology.

Digital Payments: CertifID now enables flexible earnest money deposits with multiple delivery options (ACH, instant payments, or wire), tailored to each company’s compliance and operational requirements. Once funds reach escrow, they’re final—no clawbacks, no ACH returns, no reconciliation burden. CertifID assumes all post-credit risk.

“This isn’t feature expansion,” Adams continued. “It’s the consolidation of what matters most. Fewer handoffs for title teams. Better experiences for buyers and sellers. And zero compromises on protection.”

Protection That Scales

The new CertifID platform includes the company’s signature fraud prevention: identity verification, account validation, real-time fraud detection, and up to $5M in direct insurance per transaction. When fraud does occur, CertifID’s dedicated recovery team, which has recovered $118 million to date, handles law enforcement coordination, client and victim communication, and fund recovery.

The platform approach also extends CertifID’s fraud-fighting beyond individual transactions. Through partnerships with underwriters, and federal task forces, CertifID works to dismantle fraud rings and set industry standards rather than simply blocking isolated attempts.

“Wire fraud destroys reputations and livelihoods,” said Cheryl Crouse, Senior Product Manager at CertifID. “One successful attack and you’re the title company that lost someone’s life savings. We’re protecting what our customers have built, not just with better technology, but with insurance, recovery expertise, and the partnerships that actually take fraud networks down.”

Early Adoption and Impact

Title companies already using the expanded platform report immediate operational improvements:

• 97% time savings on payoff ordering
• Zero payment returns disrupting closings
• Reduced vendor management overhead
• Higher buyer satisfaction scores (4.8/5 stars for digital payments)

“It’s really elegant in its simplicity compared to having to switch platforms before. We’re able to open the file within CertifID, validate the identity, and send the information request using the eSign feature,” said Tiffany Webber, Owner of Thomas & Webber, PLLC. “And then continue all the way throughout the closing to validate the wiring instructions without having to toggle back and forth between systems.”

About CertifID

CertifID is a leader in wire fraud protection. The company safeguards billions of dollars every month from fraud with advanced software, direct insurance, and proven recovery services. Trusted by title companies, law firms, lenders, real estate agents, home buyers and sellers, and others, CertifID provides further peace of mind with up to $5 million in direct coverage on every file it protects. Learn more at: www.certifid.com

Contacts

CertifID: [email protected]