身份认证 - 帮助中心

买币行情现货交易合约GOLD 理财活动中心

更多

取消

身份认证

账号

加密货币充提

合约交易

现货

法币

活动

MEXC 理财

邀请

手机端/网页

消息通知

防骗指南

法务/合规

风控

其他服务

身份认证常见问题

身份认证流程

身份认证失败原因

MEXC KYC 常见问题解答

2026-04-07 15:55:24

<div data-page-id="CV5QdkTJDoXeMoxvtNQu9zLxscb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Oe5ndZ5IzoeqGhxOiBruEsu2svK"><strong>1. 如何查看 KYC 认证状态</strong></h2><div class="ace-line ace-line old-record-id-Yskxdo6VroaKkvxKUwEuMfkRsaf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KCbzdYbN2oR9Nrxj8fguLnpbs5b"><span style="font-size: 16px;">您可以通过以下方式查看当前的 KYC 认证信息：</span></div><div class="ace-line ace-line old-record-id-JKXVdlD6Lo0nrTxpuXAu1gefsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SFIwd65NRo2QevxahItuxhhms41"><span style="font-size: 16px;"><strong>Web 端</strong>：登录 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a>后，点击【人像图标】下拉菜单中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证</a>】，即可查看您的认证状态和详细信息。</span></div><div class="ace-line ace-line old-record-id-MjkkdnFFwoTY6vx3mx2uKzFXsMg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MFhPdnYJtoKkAbxxeIgunPX0sVh"><span style="font-size: 16px;"><strong>App 端</strong>：打开 MEXC App，点击首页【人像图标】进入个人中心。如果您已经完成 KYC 认证，页面则显示【已认证】。如果您还未完成 KYC，点击【完成身份认证＞】进入 KYC 页面，进行身份认证。</span></div><div class="ace-line ace-line old-record-id-UiMEd86AmoSxyLxDsaiuDor4sUg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-LaqXdOQLPoBkJ2xkjUuuQeFRsTb"><span style="font-size: 16px;">*BTN-<strong>查看身份认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PZg8dTwzhoKGNZxQAtSuswASsFc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-T97vdVkIyoLD0HxhMNiuPjbLsQV"><strong>2. 初级认证与高级认证有什么区别</strong></h2><div class="ace-line ace-line old-record-id-Gr6IdkrUvoR4z7xEBzwun5fAsXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R75KdKcVmoDOM9xd4CuuxztYs9e"><span style="font-size: 16px;">MEXC 提供两个级别的 KYC 认证，满足不同用户的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SSHfdnpGToZVzwxpMmsuP4KBsOe"><strong style="font-size: 16px;">认证等级</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KrjfdSpIyoMzfQxfclHudS25suv"><strong style="font-size: 16px;">初级认证</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HPERdXw5OoZlYUxnjzFusnI6sff"><strong style="font-size: 16px;">高级认证</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Z17OdzlOHo6HVoxbVtPuAykCsOh"><strong style="font-size: 16px;">加密货币充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PG1RdKSp7ofGrsx5wvNu6EA5sig"><span style="font-size: 16px;">无限额</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NPpMdIC2OoNJ9qxPCpguEwjis4y"><span style="font-size: 16px;">无限额</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-F1Zzd0EdIog66mxrXWIuljBkspB"><strong style="font-size: 16px;">加密货币提现</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OFmPdDkCIo8M14xS8ltuDMFis1c"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NHHrddrY4oTkBJxTVuuuCsOds9f"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SsdvdmuKkojytIx1GQ9uZyossVg"><strong style="font-size: 16px;">法币交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQ2Tdo5WsoX6TDxH8GquYF2bsre"><span style="font-size: 16px;">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YFJNdYH9IoE5jAxbLh1uE87Us2e"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DPrQdZfXrokwBrxpGBfuiubSsNQ"><strong style="font-size: 16px;">现货/合约交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Gt9gd3kDloVqWYx7dyXuB0imssw"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RVDVdw5kOogWLkxyVyLunVntsAf"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IoFvdaicGo1tsWxEKjtu6RNpswf"><strong style="font-size: 16px;">平台活动</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AtRvdj12soGMI7xU2e3u50CtsBb"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DUE1diFbQouJRrxJO1uutDSEsWd"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-XnaBd9w9qo7jqCxlxF3uU8Pysvg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HlwpdHcTPoBh1AxxkcvujLrasob"><strong>3. KYC 审核需要多长时间</strong></h2><div class="ace-line ace-line old-record-id-GuJGdCpLFoY0Cqxt3MPu4ohcs8g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UrC9dh7AfoC44LxQrfIuDkrys8x"><span style="font-size: 16px;">在通常情况下，KYC 审核可在 15 分钟内完成。但根据提交信息的复杂程度以及当前的审核量，部分申请可能需要 8 至 24 小时才能处理完成。</span></div><div class="ace-line ace-line old-record-id-VOipdtOxqobdVoxLSWtuOYkmsqf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XBJtdSactoRb3ExxPNSuNNVespc"><strong>4. 提示“KYC 认证次数超过上限”怎么办</strong></h2><div class="ace-line ace-line old-record-id-RhLldacV2o1Ar9xWaQsuBGrasZg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FqKWd36gIo9NE9xC0GwuxtDcsUh"><span style="font-size: 16px;">为防止滥用，MEXC 对每日的认证申请次数设有限制。每个账号每天最多可申请初级 KYC 认证和高级 KYC 认证各 3 次。如果您收到超过当日上限的提示，请在 24 小时后再次尝试提交申请。</span></div><div class="ace-line ace-line old-record-id-RKFzdJ0dKopqYjx13Yau0xeksjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RVBtd9ittoDhg9xWtA7ubZUDssg"><strong>5. 提示“您已在另一个账户中完成 KYC 验证”怎么办</strong></h2><div class="ace-line ace-line old-record-id-BeYddhJQzoOwLqxwOFiu4hD3sJb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JxcGdEO1CoGPAUxnZfvu1pF1sre"><span style="font-size: 16px;">出现此提示说明您的身份信息已经在其他 MEXC 账号上完成了认证。根据 MEXC 规定，每个用户可以认证两个 MEXC 账号。</span></div><div class="ace-line ace-line old-record-id-Q4XsdLFWUo6U7jxXqX3uo1WDskf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DbMSdAwfaoivQuxFLFZu9lpeslh"><strong>6. KYC 信息错误或需要更新怎么办</strong></h2><div class="ace-line ace-line old-record-id-N4BkdDbgpoTgUrxOkoGu82kOsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ITQldqK2JoMqNbx1VnRuoKGyseb"><span style="font-size: 16px;">如果您处于初级认证阶段且发现信息有误，建议直接进行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高级认证</a>。在提交高级认证资料时，您可以上传正确的身份证件信息，系统将以高级认证的信息为准。</span></div><div class="ace-line ace-line old-record-id-Ec4RdkLLFoIkHXxWusQuxsVrs4L"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O3ZjdPyupoWxZsxxsdIuA11zszg"><span style="font-size: 16px;">如果您已完成高级认证但需要更正或更新信息，可以通过平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC 申请</a>。请根据实际情况选择更新原因，如证件过期、信息变更等，按照页面指引完成提交流程。平台审核通过后将为您更新认证信息。</span></div><div class="ace-line ace-line old-record-id-ONHfd4EnsoH39wx2DFxumYhVs4f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-QRkod8bLFodNbNxfimFubeYrs0g"><span style="font-size: 16px;">*BTN-<strong>身份认证更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-kyc</a>*</span></div><div class="ace-line ace-line old-record-id-KF5HdVurxo1gNRxMVXruXkXAs08"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A8AKdK8jOohfFjx4V6QuhB4Esfc"><strong>7. 个人 KYC（初级/高级）能否转为机构 KYC</strong></h2><div class="ace-line ace-line old-record-id-GnZkdBmEcoI1duxB7ZJuLPwdsNh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ttc1dn5NhoFX4WxcRvWud75msUf"><span style="font-size: 16px;">MEXC 目前不支持在同一账号上将个人 KYC 转换为机构 KYC，或机构 KYC 转为个人 KYC。</span></div><div class="ace-line ace-line old-record-id-Vm2rdpLmHo0aQjxzW8Kungwysvg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ByKwduYsCoYWDoxlgMHuFhkRsrc"><span style="font-size: 16px;">如果您需要进行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">机构认证</a>，建议使用新的账号完成机构 KYC 申请。请注意，每个公司注册编号仅支持为一个 MEXC 账号完成机构 KYC 认证。 </span></div><div class="ace-line ace-line old-record-id-UvgadDXmpoyMLHxwqQsum3nUsmd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-ENowdJ61Gos0YUxRMPvugf7Xs81"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JJv2dJnokotBNnxhOMRuGaaosIe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FfBcdM072oWFj9xTA50uKHkusyc"><strong>8. 未完成 KYC 能否进行交易</strong></h2><div class="ace-line ace-line old-record-id-AwbQdGdUzolfC6xLUGYu3wa1s5d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VsAsdy5N4oGgoJxue8wu98Fosqb"><span style="font-size: 16px;">为满足您所在地区合规要求，未完成身份认证会影响您对部分服务（如充值、提现、交易）的使用。具体受影响的服务，请您以页面提示为准。</span></div><div class="ace-line ace-line old-record-id-FLDLdgZeEo1VWRxt1nOuxVRZspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JwXcdHwwaoL4vexszgduIuB1skh"><span style="font-size: 16px;">请您立即完成身份认证，解锁更多权限，享受更安全、完整的交易服务。</span></div><div class="ace-line ace-line old-record-id-POkbdkh2oov9K7xRnn7uU91CsLf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-EBUPdjheBorn62xtKd2upMFssfd"><strong>9. 收到“资金受限，无法入账，需要完成实名认证后才可入账”弹窗</strong></h2><div class="ace-line ace-line old-record-id-IiFtdNDl6okNzvxGqcTuuXGTsLT"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JSs9dKAELoMComxPTVWu1PMhsfg"><span style="font-size: 16px;">如果您收到“资金受限，无法入账，需要完成实名认证后才可入账”的弹窗，说明您的还未完成 KYC 认证，此时请尽快完成 KYC 认证以恢复正常使用。</span></div><div class="ace-line ace-line old-record-id-SQFrdKawhoiAqOx3JMLu8xLSs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-J059dGagToJCeLxBZndu8FqOsDc"><span style="font-size: 16px;">若您无法完成实名认证，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登记</a>】页面，按照要求填写信息申请退回您的受限资金。</span></div><div class="ace-line ace-line old-record-id-A6dfdcaf2oMkznxDm0Quso5Nsmg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-K5fQdsnvZoKcdyxw6ZNuBZOXsDg"><strong>10. 收到“您尚未完成实名认证，需完成实名认证才可继续进行提币”的弹窗</strong></h2><div class="ace-line ace-line old-record-id-XXxedIGrQoxIZpxyfkwuzQjjs3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WkCMdULjzozFQxxANf5udxPLsPd"><span style="font-size: 16px;">如果您收到“您尚未完成实名认证，需完成实名认证才可继续进行提币”的弹窗，说明您的还未完成 KYC 认证，建议您尽快完成 KYC 认证，以继续使用平台功能。</span></div><div class="ace-line ace-line old-record-id-Sg8WdAxe2oNsZLxPVmou5AuIspd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZgQYd28RvoTQd5xHWZsu3dbYsGd"><span style="font-size: 16px;">若您无法完成实名认证，建议您可以通过官方网站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提币申诉单</a>】，按照要求填写信息申请提币。审核通过后，您的账号将仅保留提币和平仓权限，无法继续使用账号的其他功能。</span></div><div class="ace-line ace-line old-record-id-DT80dq7ltoUeCVxWFYCuLUoUsCh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CLqwdgpPgosWfrxSvvnu0fPbsxd"><span style="font-size: 16px;">如您在 KYC 认证过程中遇到其他问题，请通过 MEXC 官方客服渠道获取帮助。</span></div><div class="ace-line ace-line old-record-id-INIUdfUHsoRquYxhOgYumnXasQp"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KGLwd4uhkoKNYXxc5xDuZZlXsKd"><span style="font-size: 16px;">推荐使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BnaXdcTofoY0Mcx1n2MuQzBvs49" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-PKNSd6wbtoXTkgxveHFuGob2szd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 机构认证常见问题</a></div></li><li class="ace-line ace-line old-record-id-GfDvd8I6hoiKcRxSZ9zu9sMCsPc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 验证我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-IDZDd16GCoQ04Txi6T1urGq0s8g"><span style="font-size: 16px;"><br></span></div></div>

个人身份认证过程中常见问题

2026-04-02 15:39:41

<div><h2 class="heading-2 ace-line old-record-id-ZdxQdHI6Po0YrGxjfa7utvQ1sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 为什么要进行个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-CCvyd6Nf1ozNO3xHnhAuy3risUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MVdrdJ0x0oAfBcx2NPHupvOWskd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身份认证。通过实名认证后，平台可以了解账户的实际控制人及交易的实际收益人以加强审查，用于预防腐败、反洗钱等目的。</span></div><div class="ace-line ace-line old-record-id-YiMDdH85RoioanxnQPHuIg3Wsff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-CLv2d6Gjxors7HxozULu6Siisne"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多内容欢迎您阅读《<a href="https://www.mexc.com/zh-MY/announcements/article/17827791519717">为什么要进行身份认证</a>》。</span></div><div class="ace-line ace-line old-record-id-HeDXdfVqMoVaJExAxVvuc0QAsob"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-RnHmdcxJgobJvpxzkahuCoJBs8g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同认证等级账号权益</strong></span></h2><div class="ace-line ace-line old-record-id-C52ydbA76oiAcrxzS0uuFnI1sRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-RVA0dD1Xvo7xVTx0F85uiLUqsqd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">认证等级</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Okaud0wRPo94y7x1pCXu90thsih"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级认证</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y43NdCOBoobelZxhE4juBOhPsjf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高级认证</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XafSduhcAouTuexkLaeulgGCsUg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密货币充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-H9g6di5Qeolw64xIHq2uAM6Tsqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">无限额</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PwW6d0C2KohvkXxduZruXgKSs3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">无限额</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TSXJdowOToBwHhx202duAXAjsfe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密货币提现</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-VAnTd4cVJoU6PKxUufAuSH1QsJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PKz6dtKNyoLcHhxA2LauMh3Fs7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-DwOidnGutoGpuOxH0svuRyxns8d"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法币交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TfshdqEXcofpn6xae0Kuqi6Sshd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BsLLducojoRXIPxi3mOu7Z2dsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JDUBdyfFQoXvs9xmuWeubmwts6g"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">现货/合约交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XF7odMfGXo7mnZxQPQguYLUZsch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NMiDd9qPooHXMjxwiHJu0hRyszg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PxWFdw82ModDlfxDP4ZuML1ssWg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活动</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-YRvndMnkaojMR8xQ6awu4dEws5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z9ZidCMNFoMid6xSxWuuT28KsHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-N8WDdLCcdoMxtixtFA4uSyGYsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-DWasdTLbzojAKKxekrAueeTjsKN"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些证件完成个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-APNUdY3QkodaqwxA4juuXT0ssXx"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HNhzdElsdowtMGxERaAuw5LOseb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 证件类型：身份证、护照、驾照、居留证等。相关信息提交后，平台会进行认证审核。更多详细内容，您可以阅读《<a href="https://www.mexc.com/zh-MY/announcements/article/17827791519719">我可以使用哪些证件完成实名认证</a>》了解。</span></div><div class="ace-line ace-line old-record-id-TKz4d76p5o0MWDxjnROu0PIUszh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IIcMdbudCo1KX5xAPxRu3S3JsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-YCw5dM8fXov2ZNxuUXMuMag6sWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-F5LydkWN1owQwqxup32uCWZLspe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，根据页面提示进行操作，完成个人身份认证。详细教程请参考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Hzxbd1srfoVOPBxGsqrumNA0snb"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-NIzddEGjkoIEigx2KFCuZUHhs3d"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li></ul><div class="ace-line ace-line old-record-id-E15AdD32EoSKPhxptl1uRievsQ4"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IpJXdYcpco09IpxvoOJupLoustb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看个人身份认证结果</strong></span></h2><div class="ace-line ace-line old-record-id-KBTNdEDuWoL5laxURDhuyzgZsSd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Mn4gddu7AoqFVExpWclu7vP4s9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">当您的个人身份认证提交后，MEXC 将会通过电子邮件发送个人身份认证结果。您可以通过注册 MEXC 账户的电子邮箱中查看审核未通过的原因。</span></div><div class="ace-line ace-line old-record-id-H5D6dssQUoU3fLxO45uu7ZwTsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-PEqldpIfuopA7jxES9IuuleesUh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133915158VgUTLd5aDfK5zm.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-JRYjdie1gozWVLxGkOXukC2psCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LpKPdNxTqoUx3NxPDQhuUI2qs8d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接访问<a href="https://www.mexc.com/zh-MY/user/id-auth">身份认证</a>页面，查看个人身份认证结果。</span></div><div class="ace-line ace-line old-record-id-IEivdvrIGokWWSxgn7BuxlI3sQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-UDEQdf6wromRiDxomgCuRgqysad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508251654472225IpIQTrzSTALKb.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-JLkZdnuH2oC71uxI2bvupAVNsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-XatmdGwLzoTRAzxeGRYu3gE6s8e"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身份认证常见失败常见原因和解决方法</strong></span></h2><div class="ace-line ace-line old-record-id-Mhf2dmYkuoGrepxYM7VuDq5vsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Vqu6doAsqo1HZax8T9JuKsKss3f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序号</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-WK1ud4iq6owMlQx61TpuKVRwszb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常见失败原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S4gadzU3MoY4s2xy3IEug5sAsig"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UQu7d4tCHoOQIKx8FCEutoHpskc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FxrjdWQ6WoAouuxHRw3u5m2Xsjc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-CLLIdYaa0ouwiGxjJjtu6OBsshe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-YLtkd8DcNoveycx234ou0lV0sDh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件信息无效或不完整，请确保您的全名或人像照片等信息清晰可见，或提交其他类型证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-C6IEd0jOwoeTAWxhAI8utwzwsUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件照片模糊或部分信息无法识别，导致系统无法验证。证件属于 MEXC 平台不支持类型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-VLjxdIATgoI498xBTrRus9x1sFb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请确保证件照片清晰可见，尤其是姓名和人像等关键信息，或重新拍摄上传其他有效证件。</span></div><div class="ace-line ace-line old-record-id-Hm3adCfJboTRgnxmuoQuC4uwsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 仅支持以下证件类型：<strong>身份证、护照、驾照、居留证。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-LpFwdYFfJovOwIxVwveu5tEYs2b"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-NEgudVTXBoQa6cxfp6HuOIQes9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OvXDdVnq5oL1FRxH6JFuUeP5sDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此证件可认证的账号数量已达上限，请更换其他证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QjFtdJ6rJoyASYxjzx4uSablsLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该证件已用于多个账户，超过平台允许的账号绑定数量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Xowud0ZqBoM286xheKaunu0qsTf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未绑定过其他账户的新证件，或使用其他类型的有效证件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BTlzdL535oqqL9xmaMXuWvxHshh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-YjhYdn66toub12xQoj7uDI7asMg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件过期，请提交其他类型证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Zd6RdHRraoVobAxqmZuuYPcGsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的证件已过有效期，不再被系统视为有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BSsIdPN9Rol2dQx3KOBun212sAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请上传一份在有效期内的证件，确保系统能通过认证。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-SdZCdbRHXocOgWxlDP0ueTpCs4f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-FG7VdSWpmo6xFbxyi5UuaB6As0g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍摄屏幕/复印件，请提交证件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Am1vd99yzo1IFcx5olCu5yM4skd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上传的证件为屏幕截图或复印件，而非证件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-H7N5dwdeZo799ax2asMuMonssuc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请确保上传的是证件原件的清晰照片，不支持屏幕截图或复印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XuFKd1kmNo4kSPxhKNluukj8s2f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-RGw0dlp5Gox6dxxUOVeupfUks3P"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件信息显示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Amb6dn405oOLZExRa4OucixisVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件照片中关键信息（如姓名、证件号码）未全部显示，系统无法完整识别。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-EMr7dcqjNodp8pxvujyuatBjscG"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请重新拍摄并上传完整的证件照片，确保所有必要信息均可见。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NomodDBYyoGYaRxrjg7uEC6Nshj"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-ZE1Gd6EmToaPayxdftwu4NVAsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级身份认证与高级身份认证信息不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LHMpdyFTDox19jxNQXuudVyUsYe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级和高级认证中的信息不符，导致系统验证失败。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-I5XBd92GAoGslRxLguJuzdi5sUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核对并确保初级和高级认证中的信息一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-YYuwdWLWhoHwD4xa81Kur4jksNw"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-NZKqdEM48oQlJCxxzP8ukfatsse"><strong style="font-family:'arial' , 'helvetica' , sans-serif">7. 为什么身份认证时无法上传照片</strong></h2><div class="ace-line ace-line old-record-id-ZLuRdoXqvonn4TxFfqvusOtLsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-I1vSd37tmo1OiNxWVAMu3wRBsoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身份认证时出现无法上传照片或者是提示错误信息的情况，您可以参照以下几点进行核实：</span></div><div class="ace-line ace-line old-record-id-ZfVDd5KqMoKx9SxkngAuWqbasGh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-AkwydCoufoYm3xx02dkuPgsJsYb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）图片格式必须为：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-Dopsd3MIyosl93xEgPJuakR4slg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）图片内存大小必须小于 5 MB。</span></div><div class="ace-line ace-line old-record-id-IqhCd9yq6oqUM9xbSaDuUWQLsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效证件必须是您本人的身份证、护照、驾照或居留证原件。 </span></div><div class="ace-line ace-line old-record-id-Zd9XdpaoooHgtyxBJXDuTM9JsAe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效证件必须是非限制交易国家的公民证件。详情您可以参考 MEXC <a href="https://www.mexc.com/zh-MY/terms">用户协议</a>。</span></div><div class="ace-line ace-line old-record-id-AqDDdUTOuo4tg7xVZFEuARH7sAe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DTCzdBHxBoC524xJuMouPHBfsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申请信息均符合以上几点要求，但依旧无法完成实名认证，可能是由于网络连接出现了暂时的问题，建议您按照以下方法重新提交实名认证申请。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UFJ1dF3ohoITXgxt2d0uS3VOskd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段时间后再重新提交申请。</span></div></li><li class="ace-line ace-line old-record-id-LgtEdKxEeoUA77xElWnuO5cSsjg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理浏览器及终端缓存。</span></div></li><li class="ace-line ace-line old-record-id-SBgsdf97ZoaEHWxamaQu2drFsUg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申请。</span></div></li><li class="ace-line ace-line old-record-id-Ytm5dg9WdoFrrexcUCUuRL6IsVf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他浏览器提交申请。</span></div></li><li class="ace-line ace-line old-record-id-JBdBdRfwRourARx54XRu3S3VsDc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-And6dd3e4oTm8bxOEubulqwbsKh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TAmldvByfoO4XTxjX5fuorL1sMb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在经过排查后，仍无法解决当前遇到的问题，请您将身份认证申请界面错误提示的截图提供给我们的在线客服进行核实。我们将及时处理并优化相关问题，以便更好地为您提供优质的服务。感谢您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XsErd88wfohMycxlf0KuRPVosHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-BmR3dswEdodbgSxuexbuPs02sIe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-GELcdD7k5oNNQBxXLuzuDAJ2sNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-QVV6dHxiAoOF3Lx94bIuVSPZsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根据认证结果的反馈，请您再次准备相关证明文件。准备完成后选择在网页端或者 App 再次发起认证即可。详细教程请参考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KjiedruA0o1b9vxuXT4uTw1zs5c"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-OMoodQx1VoF1A9xoq9SuWqrlsyd"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li></ul><div class="ace-line ace-line old-record-id-NESodm0yxoxftcxU9JzuLGgys3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-VEd1dYJ22oPd16xFREKuryUxsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您尝试了以上解决方案后仍然无法通过个人身份认证，请您联系平台在线客服或<a href="https://www.mexc.com/zh-MY/support/requests">提交工单</a>获取进一步帮助。MEXC 客服团队会为您提供更详细的指导。</span></div><div class="ace-line ace-line old-record-id-COMtdEhd3o4gZXxBa3muFsams8b"><br></div></div>

实名认证时无法上传照片

2026-03-28 12:26:41

<div data-page-id="UXjFdOLNGoyHIVxo8PIu0Txxsyb" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-ZUeqdqPYVobx9sxvcHiuk2btsjh"><span style="font-size: 16px;">在进行 KYC 身份认证时，部分用户可能会遇到照片无法上传的问题。这通常由以下几种原因导致：</span></div><div class="ace-line ace-line old-record-id-NEaRdbJf6o4ucxx0cR5udA6vsWf"><span style="font-size: 16px;"><strong>1）图片格式或尺寸不符合要求</strong>：请确保上传的照片为 JPG、JPEG 或 PNG 格式，且文件大小必须小于 5 MB。</span></div><div class="ace-line ace-line old-record-id-M23CdzeXHots4UxxT7Eud7MQslc"><span style="font-size: 16px;"><strong>2）证件信息与账户不匹配</strong>：上传的证件必须为本人有效身份证件，姓名需与注册账户信息一致。</span></div><div class="ace-line ace-line old-record-id-F6wpdz8L5oMYRwxGamFuol9FsDd"><span style="font-size: 16px;"><strong>3）网络连接不稳定</strong>：网络波动可能导致上传中断，建议切换至稳定的网络环境后重试。</span></div><div class="ace-line ace-line old-record-id-MvNSdTQW2oh3KqxXJ5ruHR28sJd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DG9FdJ2Jsoc5uXxqLHeuZeebsfh"><span style="font-size: 16px;">如需了解更详细的失败原因及对应解决方法，请阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">个人身份认证过程中常见问题</a>》。</span></div><div class="ace-line ace-line old-record-id-ONYrdTsCxocCU8xGmUPuBE03sxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KKPEda10RocqgyxxsAMupXJCsob"><span style="font-size: 16px;">若经过以上排查后问题仍未解决，请将身份认证页面的错误提示截图发送给在线客服，我们将尽快为您核实处理。感谢您的理解与支持。</span></div><div class="ace-line ace-line old-record-id-QRgcdSGAWoO1dfxuPXPuDd0wsUh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KffSdZdetoxvUUx7V9Nu69c4syh"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BBZxdItdCoDTA2x4ddvug7v0s6g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-HcRYdCRNvoBfOHxXjQxuorgPszg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-ISfpdEQmLo11KzxdNLcuLapcsNc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-IN3dd3BtloT0RRxU4qaumYhTsue" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-BJvWdKL8koAJ9oxTOI3u49BasVg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-B9E3dHxn1oh6tLxM7ApuiYZOsVb"><br></div></div>

为什么我的实名认证失败

2026-03-28 12:10:32

<div data-page-id="TWuYdkoJKorD3oxkWsourWCIsJc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PtkSdtK8ko0UOjx37LKuUcevsD4"><span style="font-size: 16px;">在 MEXC 平台进行实名认证（KYC）时，部分用户可能会遇到认证失败的情况。本文将帮助您了解如何查看认证结果、分析失败原因，并指导您顺利完成重新认证。</span></div><div class="ace-line ace-line old-record-id-IUL9dRCsgollQNxTb1auBgolsVe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AvLId71rXoqNSxxFZj1uocvzsOx"><strong>1. 如何查看 KYC 认证结果</strong></h2><div class="ace-line ace-line old-record-id-Qr3kdCFaPoeWmxx94Cpuvoaksqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ic1oduzOSo9MM5x1ojeuHk4osJb"><span style="font-size: 16px;">当您提交 KYC 身份认证后，MEXC 会通过电子邮件发送认证结果通知。您可以通过以下两种方式查看审核状态：</span></div><div class="ace-line ace-line old-record-id-Gxv6dWGmJoqvHWxanGDuOOScshb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NgONdmT3Noy03ExGbfvuwYMGsvN"><strong style="font-size: 16px;">方式一：查看邮件通知</strong></div><div class="ace-line ace-line old-record-id-PnrxdfJqco9p47xvyeiurDyIsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NmQbdfeIvoYmolx0jBzu3TI1s6f"><span style="font-size: 16px;">登录您注册 MEXC 账户时使用的邮箱，查找来自 MEXC 的认证结果邮件，邮件中会说明审核未通过的具体原因。</span></div><div class="ace-line ace-line old-record-id-MjJvdTBvfonsoxxr8kuuDxxKsSg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"10909585-f557-414e-a2c3-04f4cb3510a6","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQoXKbZ87IoV2xfxYuCFuzMQEsCd%2F%3Fpreview_type%3D16","file_token":"QoXKbZ87IoV2xfxYuCFuzMQEsCd","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-AR3VdrCwio5OrZx8ULAubBt9sJb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120953960Rq0I5gBDszoIU7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRb1hLYlo4N0lvVjJ4ZnhZdUNGdXpNUUVzQ2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQVIzVmRyQ3dpbzVPclp4OFVMQXViQnQ5c0piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Rb1hLYlo4N0lvVjJ4ZnhZdUNGdXpNUUVzQ2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QoXKbZ87IoV2xfxYuCFuzMQEsCd/?mount_node_token=AR3VdrCwio5OrZx8ULAubBt9sJb&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://QoXKbZ87IoV2xfxYuCFuzMQEsCd" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-O9pYdBZxsoH1FYxyPHtuCoCDsHh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IwUCdvNU6oZrprxUvz8uOuPtsAg"><strong style="font-size: 16px;">方式二：查看平台认证页面</strong></div><div class="ace-line ace-line old-record-id-Yrj6dp3HMosaXZxnz9Au6n29sgg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WB1hdd1htoN5SaxHn4AulJYAsz3"><span style="font-size: 16px;">直接登录 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，访问<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证页面</a>即可查看当前的 KYC 认证状态及失败原因。</span></div><div class="ace-line ace-line old-record-id-JwbEd0b09oLkM9xaJq5uzm83skb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"726f5639-86d9-48df-afee-25724ad83fff","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSYxYbuE8modzvJxOaxPuoRfGsIe%2F%3Fpreview_type%3D16","file_token":"SYxYbuE8modzvJxOaxPuoRfGsIe","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-MlZRdxBfioczZuxMxqgud2tHs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954443PELRwqK0Sz8bxA.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWXhZYnVFOG1vZHp2SnhPYXhQdW9SZkdzSWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTWxaUmR4QmZpb2N6WnV4TXhxZ3VkMnRIczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWXhZYnVFOG1vZHp2SnhPYXhQdW9SZkdzSWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SYxYbuE8modzvJxOaxPuoRfGsIe/?mount_node_token=MlZRdxBfioczZuxMxqgud2tHs2e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://SYxYbuE8modzvJxOaxPuoRfGsIe" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TR9IdPwoBoaZHXxDSDZusaC9sbf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DAIadx05ao4OVhxDPUxuvDqvs2f"><strong>2. KYC 认证失败的常见原因</strong></h2><div class="ace-line ace-line old-record-id-Wrdrdh2HkoyfWaxy39HuCHvks9C"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RCLUdvuqFoaJzYxkEnguyZRlseg"><span style="font-size: 16px;">KYC 认证失败通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-IRoAdqmZZo7B8OxNvNTuAFLzsZb" data-list="bullet"><div><span style="font-size: 16px;">证件照片模糊或信息无法识别</span></div></li><li class="ace-line ace-line old-record-id-DlCvdEe7xomsL6xHcv4uKtE7se7" data-list="bullet"><div><span style="font-size: 16px;">证件信息显示不完整（如姓名、证件号码被遮挡）</span></div></li><li class="ace-line ace-line old-record-id-QCt4dTP1MoqpirxpjM6uiHBOseb" data-list="bullet"><div><span style="font-size: 16px;">证件已过期或不在有效期内</span></div></li><li class="ace-line ace-line old-record-id-DWxtdk9anoe01OxWqsQuusz9sWM" data-list="bullet"><div><span style="font-size: 16px;">该证件已绑定的账号数量达到上限</span></div></li><li class="ace-line ace-line old-record-id-Gq5JdAX4IoqzrMxxvJDuEHpJsZf" data-list="bullet"><div><span style="font-size: 16px;">上传了屏幕截图或复印件，而非证件原件照片</span></div></li><li class="ace-line ace-line old-record-id-QEpxd5wG2oXZ6NxV5qIue1tgsud" data-list="bullet"><div><span style="font-size: 16px;">初级认证与高级认证填写的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-RGa5dcEP1ozAPCxrXU0ubH2Gsjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VxscdOOe9oZepVxe7FUuoZqtsag"><span style="font-size: 16px;">如需了解更详细的失败原因分析及对应解决方法，请阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">个人身份认证过程中常见问题</a>》。</span></div><div class="ace-line ace-line old-record-id-ODpvdJKKpo9cFwxigaQugRvqsQg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QvVqdcU2UofTbuxPBSYuHVdqs5f"><strong>3. 如何重新提交 KYC 认证</strong></h2><div class="ace-line ace-line old-record-id-OUz4dmdoZotsrxx3YYauC7aesib"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AivUdtg1yoEnZ5xrqZ7uWtTBsSf"><span style="font-size: 16px;">在准备再次提交认证前，请先仔细阅读失败原因并准备好符合要求的证件。同时，请确保您的设备相机正常运作，并选择光线充足的环境进行拍摄。</span></div><div class="ace-line ace-line old-record-id-QNoYdmghaoGkz3xIbN0uPb8bsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UCRIdWSsPoGeuJxltbkusV7XsSc"><strong style="font-size: 16px;">Web 端操作步骤：</strong></div><div class="ace-line ace-line old-record-id-SYKydO4yfoikQ5xTX6wuFbbysjd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcVEdeYJVoqBKZxV4k1u0zxls0c"><span style="font-size: 16px;">点击官网页面【人像图标】→ 选择【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证</a>】→ 按照页面提示完成认证流程。</span></div><div class="ace-line ace-line old-record-id-ZXQddv7SQo7sZIxE9s8uOx79ssh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-PhdNduUvXolmKBxztTpu4TXHsPf"><span style="font-size: 16px;">*BTN-<strong>前往KYC认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PEuLdf4J2oRpHsxCHGPunCpxsMg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7e890aed-9e7d-4cf1-86d5-c95a073704e2","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWrZubedmooUBIwxEWNPu9nwnsZb%2F%3Fpreview_type%3D16","file_token":"WrZubedmooUBIwxEWNPu9nwnsZb","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery old-record-id-PqNsdE2pgocl1PxAA6Eu95lUsPb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954760DRIgsuSHQvWmnh.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJUV3VZZGtvSktvckQzb3hrV3NvdXJXQ0lzSmMiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiV3JadWJlZG1vb1VCSXd4RVdOUHU5bnduc1piIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo3NDk0OTQsInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxNDIyLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJXclp1YmVkbW9vVUJJd3hFV05QdTlud25zWmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUHFOc2RFMnBnb2NsMVB4QUE2RXU5NWxVc1BiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Xclp1YmVkbW9vVUJJd3hFV05QdTlud25zWmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WrZubedmooUBIwxEWNPu9nwnsZb/?mount_node_token=PqNsdE2pgocl1PxAA6Eu95lUsPb&mount_point=docx_image" data-width="2938" data-height="1422" data-lark-image-uri="drivetoken://WrZubedmooUBIwxEWNPu9nwnsZb" data-lark-image-width="2938" data-lark-image-height="1422" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UeEmdtAy2oJt6rxrtGpuJbt3shh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R2MNdXOW4oAHx8xvrfUubobIsSd"><strong style="font-size: 16px;">App 端操作步骤：</strong></div><div class="ace-line ace-line old-record-id-X31YdDIttoZD8rx1EEquFA6Ms66"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GIiddNKoJoG0ptxzujyukQOxsDc"><span style="font-size: 16px;">点击首页【人像图标】→ 选择【完成身份认证】→ 点击【去认证】或【重新认证】→ 按照页面提示完成认证流程。</span></div><div class="ace-line ace-line old-record-id-KR75dGzEAos6eNxliMVukSMnsMb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8d871b8f-09fb-4b99-a1ba-89c6a06384d6","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYz7obSL3IoGGxJxnHyHuuzkhsli%2F%3Fpreview_type%3D16","file_token":"Yz7obSL3IoGGxJxnHyHuuzkhsli","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-EKHsdeWqaolFeVxdnVZuA1Ilscb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954405xaU4bg926S40I8.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZejdvYlNMM0lvR0d4SnhuSHlIdXV6a2hzbGkiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUtIc2RlV3Fhb2xGZVZ4ZG5WWnVBMUlsc2NiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZejdvYlNMM0lvR0d4SnhuSHlIdXV6a2hzbGkvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Yz7obSL3IoGGxJxnHyHuuzkhsli/?mount_node_token=EKHsdeWqaolFeVxdnVZuA1Ilscb&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://Yz7obSL3IoGGxJxnHyHuuzkhsli" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Tolgd1Zz1oigfzxkl4Kultoos5e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Hmwsd9qNxomLPbxC1z2uVSX3sDf"><strong>4. 仍有问题？联系客服获取帮助</strong></h2><div class="ace-line ace-line old-record-id-KJwHdcNmTo5TfnxqwfkuQGCesVb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DLmYd6H6WoJGW1x2OItuZoUEsLg"><span style="font-size: 16px;">如果您尝试上述方法后仍无法通过 KYC 认证，建议您联系 MEXC 在线客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工单</a>，客服团队将为您提供一对一的专属指导，协助您解决认证过程中遇到的具体问题。</span></div><div class="ace-line ace-line old-record-id-SODudIb0ZoZKzQxUGBQumUARsBb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YmaWdtmA6oPI21xs4biulKQGsqd"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EUKEduOIko5VrFxFWtku1lXNsXb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-AgUwd5Va8oVcPCxhbxauSsjVspg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-TqRWd40qvouHekx2eABuyq3ws7e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-OqRlduVenoIxwAx74s5uBeQxseg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-IQ7bdIlmtoESBlx37aaurQzwsLc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-YVtKdvVBxoPFGAxDQk0u6WV6ssf"><br></div></div>

我可以使用哪些证件完成实名认证

2026-03-28 11:47:53

<div data-page-id="Gr2Fd22nbofTBZxHBktu8lpQs8c" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QAILdSeOgobtrLxkZfvuCWzZs3e"><strong>1. MEXC KYC 认证支持的证件类型</strong></h2><div class="ace-line ace-line old-record-id-TqzFdzrHxoirIKxWmi5utJfWsQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CERkd8H0XoWm7yxDJOfuscLEsRc"><span style="font-size: 16px;">MEXC 平台支持以下四种有效证件进行 KYC 认证：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XfyXd7bFPo7qAExWzR2u0nm1skh"><strong style="font-size: 16px;">证件类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EaJyd5pkJod6Agx2plSuckqisld"><strong style="font-size: 16px;">说明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V6WXdwR7AoUYL2xl4jMuDopfs1c"><span style="font-size: 16px;">身份证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OKdkd89hzo8iDFx6PbcuFB7WsRb"><span style="font-size: 16px;">各国家/地区政府签发的国民身份证</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UIF5dC2fboxsUkxQCvbuQGbLs4g"><span style="font-size: 16px;">护照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SadLdMnOZoe0OpxoomrueaHysBh"><span style="font-size: 16px;">各国家/地区政府签发的有效护照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MU7YdfU2soKV9cxaPWjuHU0SsIf"><span style="font-size: 16px;">驾照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HH96du6qVoilOTxcBgUumGi2svg"><span style="font-size: 16px;">包含照片和个人信息的有效驾驶执照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X5mRdnoS9oLUwexLEgxu1X3wszI"><span style="font-size: 16px;">居留证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Xw9dd4lBfouWDNxWQpAuvE8rs5g"><span style="font-size: 16px;">政府签发的居留许可证件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-LtL9da2gGosQedxftveunJHrsEA"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Yp7Ad2BKhoA8Texr9CRuHFA6sEh"><span style="font-size: 16px;">*BTN-<strong>前往</strong><strong>KYC</strong><strong>认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JslldtP3MoZf1Lx3BpVuStztstf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RsB0dfhYGohnpbx6AVMuu7jOseg"><strong>2. 如何选择 KYC 认证证件类型</strong></h2><div class="ace-line ace-line old-record-id-GQfgdPcG1ovuQWxFYwou820esyd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NxpidW1C9oBpHnxrQUyuHcphsJg"><span style="font-size: 16px;">Web 端初级认证：</span></div><div class="ace-line ace-line old-record-id-PMOxdW67ioNnkBxNtHSus5SpsGg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"125e2bd7-f9cb-4c77-af70-9fe10dd32505","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FO48DbFcKuoD3J9xFErcukPalsDJ%2F%3Fpreview_type%3D16","file_token":"O48DbFcKuoD3J9xFErcukPalsDJ","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-SFCjdF2iAoYLaQxiWMPuQNKjsyg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281144237146ePKyKzJZuKqx9.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJHcjJGZDIybmJvZlRCWnhIQmt0dThscFFzOGMiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiTzQ4RGJGY0t1b0QzSjl4RkVyY3VrUGFsc0RKIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozMTk4ODgsInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxMjkwLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJPNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREoiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0ZDamRGMmlBb1lMYVF4aVdNUHVRTktqc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/O48DbFcKuoD3J9xFErcukPalsDJ/?mount_node_token=SFCjdF2iAoYLaQxiWMPuQNKjsyg&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://O48DbFcKuoD3J9xFErcukPalsDJ" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RUxwd0QN2oTUupxfs3Hu1hZ7sxQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EeTDdoBEGoZmY9xCTfluLFA8sLb"><span style="font-size: 16px;">App 端初级认证：</span></div><div class="ace-line ace-line old-record-id-VQUoddugzolKwdxMt1HuIB9ssUg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"120db1b1-706a-4a65-9b9a-658d9b2323ac","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCHT2bR9S2otq0OxzlrWuU5p6s7e%2F%3Fpreview_type%3D16","file_token":"CHT2bR9S2otq0OxzlrWuU5p6s7e","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-FfoKd90YCo21CMxBvzVu2J0Ssve"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114424179LC2a7BS9LEDupj.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJHcjJGZDIybmJvZlRCWnhIQmt0dThscFFzOGMiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQ0hUMmJSOVMyb3RxME94emxyV3VVNXA2czdlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNDIzNjk3LCJzY2FsZSI6MSwid2lkdGgiOjQxNjcsImhlaWdodCI6MjE2NywibmFtZSI6ImltYWdlLnBuZyIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJDSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRmZvS2Q5MFlDbzIxQ014QnZ6VnUySjBTc3ZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CHT2bR9S2otq0OxzlrWuU5p6s7e/?mount_node_token=FfoKd90YCo21CMxBvzVu2J0Ssve&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://CHT2bR9S2otq0OxzlrWuU5p6s7e" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F4EEd3OvjoUCsexsLk6ugBuGsoh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BYt0dSMl4oyEumxVy2tuah04sEd"><strong>3. KYC 认证证件照片要求</strong></h2><div class="ace-line ace-line old-record-id-NmwVdBuB3ocm8fxgd0luDjX2stg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K2KAdlMOyohNzNxf5oYuJVExs6b"><span style="font-size: 16px;">为确保 KYC 认证顺利通过，请您在提交证件时注意以下几点：</span></div><div class="ace-line ace-line old-record-id-XlcRdqFT0omK5GxaA5yuWWoEsFd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WGHndGLWroNtVJxd4JIuKI73sUb"><span style="font-size: 16px;"><strong>1）证件有效性：</strong>请确保您提供的是政府签发的正式证件，且证件仍在有效期内，过期证件将无法通过审核。</span></div><div class="ace-line ace-line old-record-id-EXHJdOVUHoVXQGx3shluTn1Bs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HMiYd4WdtobYlkx65XhunvS3shc"><span style="font-size: 16px;"><strong>2）照片拍摄：</strong>请使用证件原件进行拍摄，不接受复印件或扫描件。拍摄时确保光线充足，证件上的所有文字和照片清晰可辨，四个角完整可见。请注意，平台不支持使用图形编辑软件处理过的图片。</span></div><div class="ace-line ace-line old-record-id-DvN0dEU8xo0O0nxKVituF3Daseh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8Ujdk4XOoGoShxfz4yuaikksPc"><span style="font-size: 16px;"><strong>3）年龄要求：</strong>您必须已达到所在国家或地区法律规定的成年年龄，方可进行实名认证。</span></div><div class="ace-line ace-line old-record-id-EXtddXXTnoNYwaxjWP5uGHY4s4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PPfedQtznoYJ7cxRs2uuUKvJsKP"><strong>4. 温馨提示</strong></h2><div class="ace-line ace-line old-record-id-UZGXdd0daocz06xxpMtu39hjsBg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DU2Hd0BK0oXvfExF1h3uS9klsOg"><span style="font-size: 16px;">在进行 KYC 实名认证时，请仔细核对填写的姓名、证件号码等信息，确保与证件上的内容完全一致。任何信息错误都可能导致认证失败。同时，请务必使用本人的真实有效证件，提交伪造或他人证件属于违规行为。</span></div><div class="ace-line ace-line old-record-id-Q3K7dT2choZPXQxdQiEuguTZspe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Sf19draroo9U6yxBQpMuKWCfsVe"><span style="font-size: 16px;">如果您在 KYC 认证过程中遇到问题或认证未能通过，可以通过 MEXC 平台的在线客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工单</a>寻求帮助，客服团队将为您提供进一步的指导和支持。</span></div><div class="ace-line ace-line old-record-id-QiRQd9p0uonFTbxAkuQuEL2Jsoe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FEn9dCLk3obzcPxI628ualCps3f"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FqR7dbHpYo60PXxs9fNuBievsVe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-LK6JdycTwoubZRxNkYVuhRZRsOj" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-KidYdKTPYouCdfxO4dHuFrmQsLb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-B979dRfbSoIZUAxwkinuhUTcs5e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-IY4QdL7fbofsTrxzgbhuJrLLsse" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-JNr1dinyvozLZSxzefruEtaosDh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZcerdduLFoBaRFxMJEZuob5hsge"><span style="font-size: 16px;"><br></span></div></div>

MEXC 机构认证常见问题

2026-03-27 11:00:12

<div data-page-id="KWtSdyAEMoCvxrxE67YuR79CsHd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-KV1EdlkfYoWxUIxDDr5uNHS3sFc"><strong>1. MEXC 机构认证在哪里进行？</strong></h2><div class="ace-line ace-line old-record-id-ZYfNdQVq1o4cGExNiOauwI9OsUe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Upcad88PkojHX8xmM9yuFe5xsug"><span style="font-size: 16px;">目前 MEXC 机构认证仅支持在网页端进行操作。MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a> →【个人头像】 →【身份认证】→【切换至<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">机构认证</a>】即可进入机构认证界面。</span></div><div class="ace-line ace-line old-record-id-WYw0dYApPoYJN3xUZ1OuSjthsob"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-OBItd1IPWoqn6xxqsIOuDzWJsob"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-CP2Odh9utoM1iLxbb1quFwWQsue"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"48d26c16-deeb-467d-9200-b36489437cb5","height":1424,"width":2938,"currHeight":1424,"currWidth":2938,"natrualHeight":1424,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWKHbbpEososujrx7Qquu0R9XsRh%2F%3Fpreview_type%3D16","file_token":"WKHbbpEososujrx7Qquu0R9XsRh","image_type":"image/png","size":559889,"comments":[]}]}" class="image-uploaded gallery old-record-id-SXKwdS94RoT4xrxqiWwuLf28sgh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260327105602653Q6otIRUygfBttr.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJLV3RTZHlBRU1vQ3Z4cnhFNjdZdVI3OUNzSGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiV0tIYmJwRW9zb3N1anJ4N1FxdXUwUjlYc1JoIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo1NTk4ODksInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxNDI0LCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJXS0hiYnBFb3Nvc3Vqcng3UXF1dTBSOVhzUmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU1hLd2RTOTRSb1Q0eHJ4cWlXd3VMZjI4c2doIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XS0hiYnBFb3Nvc3Vqcng3UXF1dTBSOVhzUmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WKHbbpEososujrx7Qquu0R9XsRh/?mount_node_token=SXKwdS94RoT4xrxqiWwuLf28sgh&mount_point=docx_image" data-width="2938" data-height="1424" data-lark-image-uri="drivetoken://WKHbbpEososujrx7Qquu0R9XsRh" data-lark-image-width="2938" data-lark-image-height="1424" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RFqBdzj62omPoGxjDo3uPB1IsTf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qrdfd3WczoKtDkxjePeu6Cd4sVe"><strong>2. 机构认证的具体流程是什么？</strong></h2><div class="ace-line ace-line old-record-id-KJutdPAqiolsNtxJ3l8udsHdshf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mck1dc6IBobmlBxSvpwu62NnsZc"><span style="font-size: 16px;">MEXC 机构认证流程分为四个主要步骤：</span></div><div class="ace-line ace-line old-record-id-Cd2WdFuvGoWXeCxSNTIuCU93sMd"><span style="font-size: 16px;">1）填写机构信息，包括公司基本信息、注册地址和主营业务地址等。</span></div><div class="ace-line ace-line old-record-id-Acw1dJTHVoLGbMxcckzuNHN1sth"><span style="font-size: 16px;">2）填写成员信息，包括公司授权人、对管理或指导实体负有重大责任的个人以及最终受益人的详细资料。</span></div><div class="ace-line ace-line old-record-id-I3yndIS09oxcE6xMayduMPzPs6j"><span style="font-size: 16px;">3）上传准备好的全部证明文件。</span></div><div class="ace-line ace-line old-record-id-HAWpdfsbpo4qURxBvdOuaAw0spe"><span style="font-size: 16px;">4）阅读并同意声明后提交申请，等待审核。</span></div><div class="ace-line ace-line old-record-id-CuWTdv5eCoq2EcxOYdTuBSclskf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KIC2dE8yhoQfeOx5IttuWr7Wshg"><span style="font-size: 16px;">您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成机构认证</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-M9mOdiC7HofLw6xCcLSudEBIsgb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-B2wbdhX8VohzRtx9mIGugj5NsuT"><strong>3. 机构认证需要多长时间完成审核？</strong></h2><div class="ace-line ace-line old-record-id-P1MDdEUvEoUIxAxOPHhuiB4KsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HkYvdxZEho19ZAx4LNIuUdTishc"><span style="font-size: 16px;">提交机构认证申请后，您将进入【入驻审核】阶段，审核时间会因提交资料的完整性和准确性而有所不同。MEXC 建议您耐心等待，同时确保预留的联系方式畅通，以便审核人员在需要时能够及时与您沟通。</span></div><div class="ace-line ace-line old-record-id-LYPddP4GporSyix2fuNu6WOmsje"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RZt2diWcaorC3pxLSw1uQXOusWc"><strong>4. 完成机构认证后有什么好处？</strong></h2><div class="ace-line ace-line old-record-id-NJaEdK4bioovVIxMVVFuIgIVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X4ixdj2rBoapWBxyQ5duqNhQsAg"><span style="font-size: 16px;">成功完成 MEXC 机构认证后，您的账户将享受以下权益：24 小时提币限额可提升至 400 <a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">BTC</a>，获得更高级别的账户安全保障，同时还能享受更多专属机构账户权益和服务。</span></div><div class="ace-line ace-line old-record-id-JIs5dhH4NoghaHxcO6Zue30zsid"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Dw1ydUtyMoEk5nx8mKGuY1hosfg"><span style="font-size: 16px;">*BTN-<strong>购买BTC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a>*</span></div><div class="ace-line ace-line old-record-id-HPxDdBCh4orLORxlWtEuXHT4syc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RDMQdLmaJosaDLx523au4jJms7c"><strong>5. 董事会决议和股权结构文件没有固定格式怎么办？</strong></h2><div class="ace-line ace-line old-record-id-XibQd59wOoC8iqx28sBu7QqDsdc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V2ijdxNBIo68nFxBPmsuxiTvsgd"><span style="font-size: 16px;">MEXC 平台贴心地为用户提供了董事会决议文件和股权结构资料的参考模版。您可以在机构认证界面点击【参考模版】按钮进行下载，按照模版格式准备相应文件，确保提交的资料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-I133d0vx5oVHbBxmKc1ussUvsgc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"00fdb4ac-cf8c-489c-99f0-7e6a37abd5ca","height":1440,"width":2938,"currHeight":1440,"currWidth":2938,"natrualHeight":1440,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBeZdbfE1Go5e9xxNqGqu19e0s6g%2F%3Fpreview_type%3D16","file_token":"BeZdbfE1Go5e9xxNqGqu19e0s6g","image_type":"image/png","size":483663,"comments":[]}]}" class="image-uploaded gallery old-record-id-HnRkdDggZopxZuxX56PuDvy2sdb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603271056023051zOQMawO0AMgQj.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJLV3RTZHlBRU1vQ3Z4cnhFNjdZdVI3OUNzSGQiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQmVaZGJmRTFHbzVlOXh4TnFHcXUxOWUwczZnIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0ODM2NjMsInNjYWxlIjoxLCJ3aWR0aCI6MjkzOCwiaGVpZ2h0IjoxNDQwLCJuYW1lIjoiaW1hZ2UucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6e319" data-suite="eyJmaWxlVG9rZW4iOiJCZVpkYmZFMUdvNWU5eHhOcUdxdTE5ZTBzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSG5Sa2REZ2dab3B4WnV4WDU2UHVEdnkyc2RiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CZVpkYmZFMUdvNWU5eHhOcUdxdTE5ZTBzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BeZdbfE1Go5e9xxNqGqu19e0s6g/?mount_node_token=HnRkdDggZopxZuxX56PuDvy2sdb&mount_point=docx_image" data-width="2938" data-height="1440" data-lark-image-uri="drivetoken://BeZdbfE1Go5e9xxNqGqu19e0s6g" data-lark-image-width="2938" data-lark-image-height="1440" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-L8emdx0bOoWwpVxdhjIuECdzsPd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Rhf6dzQT0oNYUoxUEQnuYEQ6sjh"><strong>6. 身份证明文件可以使用身份证吗？</strong></h2><div class="ace-line ace-line old-record-id-XWtddA4qWoRsfUxC6xvueHu6s0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZfKOdTX4XolU4pxHmDbuFP43s0e"><span style="font-size: 16px;">根据 MEXC 的要求，董事、授权代表、管理层人员以及占比达 25% 的最终受益人的身份证明文件仅接受有效护照。其他类型的身份证件（如身份证、驾照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-G7KFdHMl0o6bLhxIZaSuWOGzsie"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PGIodftukoPvTkxXvnIuJmPFs9w"><strong>7. 如果资料不全可以先提交部分内容吗？</strong></h2><div class="ace-line ace-line old-record-id-VdxidyYceoy9irxfKDNuwKO2sig"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KJaBdelpToQ93HxMzlUu3VaDsMS"><span style="font-size: 16px;">MEXC 建议您在准备齐全所有资料后再开始认证流程。资料不全可能导致您在认证过程中无法顺利填写信息，需要中途多次退出重新准备，这会影响认证效率。因此，请务必核对文件清单，确认所有材料准备完毕后再点击【<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">开始认证</a>】。</span></div><div class="ace-line ace-line old-record-id-Q0RIdrePOocG9LxRlcnuzARVs1d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VgUpdYuvJoA5hhxOgT2uARt0sMd"><strong>8. 机构认证与个人认证有什么区别？</strong></h2><div class="ace-line ace-line old-record-id-PwZUdQDZZo8RIMxt7JauB3OHsMf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWsXd9830od1G0xL8JsuWsEosNb"><span style="font-size: 16px;">个人认证适用于以个人身份进行交易的用户，分为初级认证和高级认证两个级别；而机构认证则专门面向企业、基金、信托等机构实体，需要提交更为详尽的公司治理和股权信息文件。机构认证完成后可获得更高的提币额度和更多专属服务。</span></div><div class="ace-line ace-line old-record-id-XkLXdppcMo4dFvxlSJPuWp6SsPd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Mn7fdVwjlofjDExNIVauiiNOsCf"><strong>9. 认证过程中遇到问题如何获得帮助？</strong></h2><div class="ace-line ace-line old-record-id-D0SddSctQoRunWx19vcugRowsDf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NMj6d2vbrovQMYxbvBhual1Mseh"><span style="font-size: 16px;">如果您在机构认证过程中遇到任何问题，可以通过 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a>的<a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">帮助中心</a>查阅相关文档，或联系 MEXC 客服团队获取专业支持。确保您提供的联系方式准确无误，以便及时接收审核通知和反馈信息。</span></div><div class="ace-line ace-line old-record-id-PTPcdYP3Gora6kxv4JnuFYtUsXb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RUVedxHdUosDZYxhXLwuJoYFsbd"><span style="font-size: 16px;">如果您正在考虑为企业开设机构账户，建议提前按照清单准备好所有文件，这将大大提高您的认证效率，帮助您更快地享受机构账户的专属权益。</span></div><div class="ace-line ace-line old-record-id-UiR7dtYGUo1DBPxhUfHuC2HFsTe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WOardQ2WUo8q54xqnMTuk1bdsBf"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-W4pJdmTNGoYGuTxIQ52ujIGDse8" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成机构认证</a></div></li><li class="ace-line ace-line old-record-id-VF82dtiUMoBWtfxnjIouFJrus9b" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400">MEXC 机构认证需要准备哪些文件</a></span></div></li><li class="ace-line ace-line old-record-id-Sc8QdSdmkoNokDxLJisu57e5sDf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-FDCtdNcDroGqkJxGkv1u0omTseg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-EPnYdvBJpoRRQJx1fl1u5CYNs6b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li></ul></div>

MEXC 机构认证需要准备哪些文件

2026-03-27 10:59:09

<div data-page-id="EII1dP2Mdo8QQHx2hXhuZhagsGb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-Wp9QdtfdKouNhvxKOheuoisjs4g"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 进行机构认证之前，您需要提前准备好完整的企业资质文件。准备齐全的资料可以帮助您顺利完成认证流程，避免因资料不全而中途退出或多次重复提交的情况。以下是 MEXC 机构认证所需的完整文件清单：</span></div><div class="ace-line ace-line old-record-id-ILcCdqe8Hozy3Ix1mKxuWLOnscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Kv6vd1XgUoB9e6xmYCBuc4QLssd"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JKYqdCtQso4mXOxfi12uCk1UsLb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ex3adUSTdo1fdkxuCLFu4NDLsId"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-B1ZkddAQdoPN5mxHYoWuUBH1sob"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ld2EdF93boxKBKxGKF5uScYosMc"><span style="font-size: 16px;"><strong>董事会决议文件</strong>是机构认证的核心文件之一，用于证明公司已正式授权在 MEXC 平台开设机构账户。该文件需要包含董事会对开户事项的正式决议，并由授权人员签署。MEXC 平台提供了董事会决议的参考模版，您可以在<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">认证页面</a>点击【参考模版】下载使用，确保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-W2fSdEPSFoINtqxKsPTuNRDNsBf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9PddtikJoQ8cWx6e4JutU8Jsbg"><span style="font-size: 16px;"><strong>公司章程大纲及细则</strong>是另一份重要的治理文件，用于说明公司的基本运营规则、股东权利义务以及公司治理结构。提交时请确保文件为最新版本，并包含所有修订内容。</span></div><div class="ace-line ace-line old-record-id-Yu0fd9HEYoZDB0xHmUnuqqjFsab"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AvqvdjUuBoByLAxnkEKuFGG3sIe"><strong>2. 公司注册证明文件</strong></h2><div class="ace-line ace-line old-record-id-XwQqdtjhco9IZVxadBHuDwACsnd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HAXVdkqpaolxoVxRIWIusr87sQg"><span style="font-size: 16px;"><strong>公司注册证书</strong>是证明公司合法成立的官方文件，通常由公司注册地的政府机构颁发。提交时需确保证书在有效期内，且公司名称、注册号等信息清晰可辨。</span></div><div class="ace-line ace-line old-record-id-GVpNdQei7oUHiBxgBnOu4mcfsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VyvHdbH8noOmdkxxPIhuOXyys0b"><span style="font-size: 16px;"><strong>政府网站公司注册信息截图</strong>是用于核实公司注册信息真实性的补充材料。截图需从官方政府网站获取，必须包含查询日期，以证明信息的时效性。</span></div><div class="ace-line ace-line old-record-id-VaYGd7H4noFmDBx2suyup1wEswd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XK84diyKUoBKSkxTKbbu322Gs30"><strong>3. 股权及成员信息文件</strong></h2><div class="ace-line ace-line old-record-id-RJjVd8JY4oSmswxPIxcu2BWvsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pz8ldO7AcoMF4KxEuRXufAkDsae"><span style="font-size: 16px;"><strong>股东名册副本</strong>需要包含公司所有现任和前任股东的完整名单，用于了解公司的股权历史和当前股权分布情况。</span></div><div class="ace-line ace-line old-record-id-MV6xdzUJ0oj5ffx6uuhuNjNcsXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CssjdfgdtoYo7qx3UjoukeWFsvh"><span style="font-size: 16px;"><strong>董事名册副本</strong>则记录了由股东选举产生的全部董事名单，包括任职时间和职位信息。</span></div><div class="ace-line ace-line old-record-id-KSuedVj8Ko2Gzzx9zfQubhEVsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YdNqdyIovoFGWexRvZHuFir2sch"><span style="font-size: 16px;"><strong>股权结构图</strong>是展示公司所有权关系的组织架构图，需要清晰呈现所有最终受益人及其持股比例。MEXC 同样为股权结构资料提供了参考模版供下载使用。</span></div><div class="ace-line ace-line old-record-id-X7DHdaDCQoA2DVxbp8vuX1pvspL"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GVVHdcoU8oA8itx62eluCwSnsRh"><strong>4. 身份证明文件</strong></h2><div class="ace-line ace-line old-record-id-AsqOdwBCxokHW1x6sHTu1ASLsBI"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OeIDdjIVaoNOiRxzR2iudzNbsVf"><span style="font-size: 16px;">所有关键人员的身份证明文件必须为有效护照，需要提供身份证明的人员包括：公司董事、授权代表、对管理或指导实体负有重大责任的个人，以及持股比例达到 25% 及以上的所有最终受益人。</span></div><div class="ace-line ace-line old-record-id-NIgIdBye9osUwCxDiGIuXLShsmG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"82462f1d-bba6-45f7-982e-975a67151546","height":1268,"width":2936,"currHeight":1268,"currWidth":2936,"natrualHeight":1268,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWvZ7bkux1obmlfxOQeguuL64sEh%2F%3Fpreview_type%3D16","file_token":"WvZ7bkux1obmlfxOQeguuL64sEh","image_type":"image/png","size":441072,"comments":[]}]}" class="image-uploaded gallery old-record-id-CTMwdpBwioOqQQxY2aEuDEcAshg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260327105847943LwCSffXUeBcJkl.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXdlo3Ymt1eDFvYm1sZnhPUWVndXVMNjRzRWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ1RNd2RwQndpb09xUVF4WTJhRXVERWNBc2hnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Xdlo3Ymt1eDFvYm1sZnhPUWVndXVMNjRzRWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WvZ7bkux1obmlfxOQeguuL64sEh/?mount_node_token=CTMwdpBwioOqQQxY2aEuDEcAshg&mount_point=docx_image" data-width="2936" data-height="1268" data-lark-image-uri="drivetoken://WvZ7bkux1obmlfxOQeguuL64sEh" data-lark-image-width="2936" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-N9JbdGk3CoAswPxgaHZuP6mnsbe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SDpBdfp0Aopl8MxZSituCW3Hsdh"><strong>5. 文件准备小贴士</strong></h2><div class="ace-line ace-line old-record-id-CCVMdKVgyofL2ax70cAuyETxs7c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VFcfdmvfboYXihx4NNquSy1PsQc"><span style="font-size: 16px;">在准备上述文件时，请注意以下几点：</span></div><div class="ace-line ace-line old-record-id-As2odglGQosRxOxEI08uuZ6Vsde"><span style="font-size: 16px;">1）所有文件需清晰可读，建议扫描或拍照时确保光线充足、画面稳定。</span></div><div class="ace-line ace-line old-record-id-Q9NkdtT2ho7YYixrd27uzoSXsvh"><span style="font-size: 16px;">2）非英文文件需要提供经认证的英文翻译版本。</span></div><div class="ace-line ace-line old-record-id-Ty5VdKN2DomEllxf6N3ugw3Dsgb"><span style="font-size: 16px;">3）建议将所有文件按类别整理，以便在上传阶段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-Bsl8dZemZowizwx4FaWuqLtnsNe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SvlzdsDYVoYqbaxlqVAud7V1sqe"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HiofdmsoLoUxBuxFQu9uElQTsLf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成机构认证</a></div></li><li class="ace-line ace-line old-record-id-O6sAd0tNioBDZrx2v8suMYi0sOm" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 机构认证常见问题</a></div></li><li class="ace-line ace-line old-record-id-Ri8Sd9dRIo4DdvxkpBRuIyKisvc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-WHcldnxieoIRYJx6ZkFuFDeKsKb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-M82AdViyDou8UyxnkPIu0vutsic" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li></ul></div>

如何在MEXC验证我的居住地址

2025-12-24 14:14:45

<div data-page-id="SYt4dwCbAoRYSuxd8ejuW43UsOc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-WpWedfFckoRzMCxuGhluLdkOsWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址证明是 MEXC 身份认证流程的一部分。注册 MEXC 账户后，您需要上传地址证明 (POA) 文件，以完成身份认证，并确保遵守所在地区或国家的法律法规。</span></div><div class="ace-line ace-line old-record-id-R9skd6ufNowa45xLC6NuUENUsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QMKpd8ZBqoipaNxWmTquRClSslg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我们将介绍如何证明您的居住地址并成功上传地址证明文件，以便您能够顺利通过地址认证。</span></div><div class="ace-line ace-line old-record-id-HioAdA8ZUoBbaNxLRtTuOq6Ssje"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HTMMdj0Qmoyzg6xyCPBuj1ixs3e"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什么是地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-OOEPdAe5poHDSCxX5YQuDaJ6sVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N6DydbereoRlT7x9fMFuOC77sxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为了完成账户身份认证，您需要提交证明文件：地址证明 (POA)。当您提交所需文件之后，我们才能核实您的有效地址。地址证明文件用于核实您的居住地址。在账户身份认证过程中，您需要上传包含您的全名和住址信息的地址证明文件。</span></div><div class="ace-line ace-line old-record-id-BwRLdrBieop7K6xhvsmua8H3s6g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNNbd9674o8Hm5x7WQLu0FCqs0d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上传的文件必须符合特定要求，才能作为您的地址证明。该文件必须以您的名义签发，并与 MEXC 账户所有者的姓名一致。文件的签发时间应在最近 3 个月内，并包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-MkyYdFevsoXDyYx1VmMuI6YVsSf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YI6wd9xrLoVvE7xteTiuYExHszf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-JsVSd9V8AojJwCxVBKEuqA4Ds0b" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发日期</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-NsUAdyy4KoGlX0xKnCCuJngRsr3" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HQdhdBMFqoPFwDxKtYyuvZ99s0c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构相关信息（如标识、联系信息或网站）</span></div></li></ul><div class="ace-line ace-line old-record-id-LzCLdkeLuoiHtvxNSs8uvblYsXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RVMtdh1lZolI9DxzSoeuSOHlsxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-Cf2vdGluMojFlnxCRbCunHUssfV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CN4Udaaczomxjpx7HKquq4u1shb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。有效文件包括但不限于：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EBbedxEnnoExpExA7EXuopOXsSg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行对账单</span></div></li><li class="ace-line ace-line old-record-id-ITmEd5Wg9orpIvxMPrxuOPcOsBf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行信函</span></div></li><li class="ace-line ace-line old-record-id-Xr2rdoT0TouGhPxeCZZuqDjispe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押贷款/存折</span></div></li><li class="ace-line ace-line old-record-id-EmW7dPlrxo8RQYxm0rVup0OxsBd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">个人电话、家庭电话、互联网或电视账单</span></div></li><li class="ace-line ace-line old-record-id-OsRYdYdDbocT1Tx9HjbutNcTs4X" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水费、电费或煤气费账单</span></div></li><li class="ace-line ace-line old-record-id-SQ3gd7W1ao2KXYx9fcmuMLT8spf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服务提供商的账单</span></div></li><li class="ace-line ace-line old-record-id-XoHcdjDK0oslomx8uIDuuuk5sjh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府机构的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-JsnFdm6sjodZ1WxBv37ukMu4szh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">选民登记证明</span></div></li><li class="ace-line ace-line old-record-id-IQxXdPSQhorzOExIvduunoRgsMc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">纳税评估</span></div></li><li class="ace-line ace-line old-record-id-SiWBdnKPgoagjYxZcDyuzmDWs7c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">临时登记表/证明书/车辆登记证</span></div></li><li class="ace-line ace-line old-record-id-S0NudFlIno2ohexxoKfujQDgsOb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地产中介机构的租金账单</span></div></li><li class="ace-line ace-line old-record-id-J0sAdGDIAocLFMxvdbAuUQC9sQe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的确认地址/购房契约文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-UWszdacPooV6JUxQ9kPu3D6gskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YCzqdXRcAoOpTWxFJizu64Bfskc"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-R8YQdPc3UoSaQYxF3bwumFcqsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B9gcdtIUFonSfExDJzeu6Zhzsse"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址证明：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-M87bdkoi7o8L7lxTeOOuT77Uszg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收据（即使显示了配送/账单地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YVlld38zyoialRxPaf4upwIQs5f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">医疗账单</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-ZKdkdObImox3aLx6MiSussDkskh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FyMtdyKfhoBjVbxmRvtup5crsud"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上传文件时，请注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Ay7RdGggBoO1W4xfwLKuXtPusec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KmW8dRckQo5Jh6x1Y6pu6nC6s2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）确保您的文件可用作地址证明。如不确定，请查阅上述清单。</span></div><div class="ace-line ace-line old-record-id-ZolWdDwNhoE6faxOgiFujzU9sld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Ib3UdcUlYoUBrXxGhjVudTCzsCf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）确认您的文件签发日期是否超过 3 个月。MEXC仅接受在最近 3 个月内签发的地址证明。</span></div><div class="ace-line ace-line old-record-id-SZoHd4484oBij0xRgLVuFrUCsYg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VlH0dlPRRoqgXkxd2ROutNJUsfe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）该文件必须包含您的姓名、您的地址、签发日期及签发机构。</span></div><div class="ace-line ace-line old-record-id-K4kdd87F6o5SiMx3OoCuYyoesHe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Srg6d9sn8otLG4x7TynuD5RCsL9"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）该文件必须以您的名义签发。核对地址证明文件上的姓名和地址是否与您在MEXC账户注册过程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-RaH0dZnnrodnMLxHKuPuEhzmsoc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BHSodtTAWoinehxxWHyuAglYscf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）请务必使用未经编辑的原始文件，避免使用经过裁剪的文件。您可以提交纸质账单的照片或扫描版本，或电子账单的 PDF 文件。但是，扫描件或截图应避免模糊不清或反光，且不应是黑白的。您还应扫描文件的所有四个角，确保所有内容清晰可读。</span></div><div class="ace-line ace-line old-record-id-RXDXdHDK7oExQixnEFFuK0asslA"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RXsGdfLFJoSuuox2AKauQgOKsyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）确保文件格式和大小均符合要求。支持的文件格式为 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上传其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-AmRLdSBaBoDRc6xiDaDuCqXlsUD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-LUQsduKhXowDLlxt7IgufEWbsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）请注意，您的地址证明可能需要 24 小时才能审核完毕，届时您将自动收到审核结果通知，无需联系客服。</span></div><div class="ace-line ace-line old-record-id-D6qVdRUvpoCd6JxroYAuNifHsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YGJEdkdC7ouCYoxQO1cukWHbsgc"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常见问题</strong></span></h2><div class="ace-line ace-line old-record-id-GTP2d3ynQoKNhKxQ5WLu9Fvhsog"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ipx4d2Krooc5e7xB7TKukIGPsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 <strong>为什么需要进行地址认证？</strong></span></h3><div class="ace-line ace-line old-record-id-RofDdKc5ooFMz7xNu87uZ3mrsud"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MNCEdQSKCo1aeBxEKNMuwKNDsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址认证是 MEXC 身份认证流程的一部分，地址认证用于核实您的居住地址。在账户身份认证过程中，您需要提供您的全名和住址，并上传相应的证明文件。</span></div><div class="ace-line ace-line old-record-id-LbLRdwfjBoVsohxFo78uOpE2smb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HMQ8dNkbWoI9sOxXUHYu5U8Hs6b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 <strong>什么是无效或不完整的地址？</strong></span></h3><div class="ace-line ace-line old-record-id-KCJcdGpvGotqqSxlfhJuU96qsef"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IZa8ddxWEozdqHxdimAuwiDIs5d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">请务必提供完整的住址，包括单元/门牌号、街道和邮编。</span></div><div class="ace-line ace-line old-record-id-PMHgd41KEoeZa6xk1Ixu5HTTsYf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XUqpdauyqozQwZxq4EiuaeNgscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 <strong>为什么地址认证选择不到我所在的国家/地区？</strong></span></h3><div class="ace-line ace-line old-record-id-DFPndQOHVow7pAxJorcutGkuslb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GFajdW3nxoFvzSxWmyLuYdP8sJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址认证的国家，您可以在产品页面进行查看。</span></div><div class="ace-line ace-line old-record-id-RwNqd4eKxoxIVjxp2xGu2piwsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P5HQdbMDyowQVSxkJuWulUWxsXf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 <strong>地址认证有哪些要求？</strong></span></h3><div class="ace-line ace-line old-record-id-U4EmdWuScowek5xE0r3uw7aKsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FpuOdHPDSomLVqxp1b4uqvRcskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。</span></div><div class="ace-line ace-line old-record-id-U88DdXhyOoXZcUxNe14uGd7rsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IsqAdty0voKDq7xJZRRu9x2YsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 <strong>如何修改地址证明？</strong></span></h3><div class="ace-line ace-line old-record-id-GiT1dE1VkomU7Xxueggu1jOcs1e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Id4SdvP7BoCwiQxmHW9uf2Ossjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址验证信息有变，请联系客服。</span></div><div class="ace-line ace-line old-record-id-SlcfdDcxYo6WY9x3g1wupCCmsec"><br></div></div>

如何完成个人身份初级认证

2025-11-04 17:26:04

<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-TICtdpz3Oo1Ij0x6jswu6Hh2sVf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AWeb,-%E6%89%93%E5%BC%80%E5%B9%B6%E7%99%BB%E5%BD%95">Web 端</a></span></div></li><li class="ace-line ace-line old-record-id-CowcdmtmBoZq1mxCoXuurz94s4c"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=%E8%AF%B7%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AApp,-1%EF%BC%89%E6%89%93%E5%BC%80%E5%B9%B6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CZrBdZ9YuorQESxYcovutDLMsOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RFpkdi7m8osfwZx80NCuVcjHsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成个人初级身份认证：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CSbTdDaP6oIU8Zx8iFhuEbdbsEf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NKWidlni1otQ9Kx6g6wu3JmSs4I"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开并登录 MEXC <a href="https://www.mexc.com/zh-MY/">官网</a>，在导航栏【个人头像】中点击【身份认证】进入<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，在【初级认证】中点击【在网页认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Kfd4dZZgjoYMrBxicsouVclxsMH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WQFEdrWBYoFTT8xnvqluNi0Ps9b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715104uEX7wdp3n9XdpT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Fn8Rdf6V2ofNtex79iBuZMVIs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T5KJdNtgroXuWyx3CLSuE10wsmO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初级认证页面，请按以下步骤完成身份验证：</span></div><div class="ace-line ace-line old-record-id-WpT3d1NkJoFTgTxRdaNuhLaks6V"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZqIbd2eJFofceLx4vqSuU0qbsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>选择证件信息：</strong>根据您的身份证件选择对应的【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div><div class="ace-line ace-line old-record-id-R2BsdujOUoOOFWx5WfxuNTZysjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Oww5dAOWUoKdKixdtnjuZBrvsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上传证件照片：</strong>拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-B7f7diuv1oJEvrx6XxXuls99sng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KSKSd0viBo94RixHOfguMdzisQP"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交审核：</strong>确认信息无误后，点击【提交审核】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-SJO5dnHVmog1TyxmjDkukj52swh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Zms7dO14boKYncxb0P2uSLFDsch"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204714912gkI6m0A95xg6Ld.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-AxNDd9gYroV4Xfxcgw8uUz9Rspe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-JemndEWmEocGFSxg5vzuy5X9sxb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成个人初级身份认证：App</strong></span></h2><div class="ace-line ace-line old-record-id-Y7xSdPrriozCQuxVb62uMTgusfv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LwxwdX491oHrvmxHw3puoON1s3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）打开并登录 MEXC App，点击【个人头像】。</span></div><div class="ace-line ace-line old-record-id-LXg9dbUVtolt9LxSHjbuixtcsEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O85wdpSXMo7cGYxBSTwuguE6snf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）点击顶部昵称旁边的【去认证】按钮进入个人认证页面。</span></div><div class="ace-line ace-line old-record-id-WLGUd1ZezopwcYxavVyu3wnxsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GFkVd2WV0oqhZCxGStdudjVAsBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在个人认证页面初级认证中，点击【去认证】。</span></div><div class="ace-line ace-line old-record-id-U5jedfUBxoKBIvxNMJYuakTus9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZrkkdGwwAow4dKxrFD4uc3J0srh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）选择您要认证使用的【证件签发国家/地区】和【证件类型】后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-Iw2wdrLW0oce3XxRs4Yu46vgs9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D7ondhd5moWqQ8xKzIKu1w2Fs9c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-YiUQdcgwNoiHAIx227Tuena3s5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ITirdz2DwoRqpZxA30RuakYrsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">确认信息无误后，点击【提交】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-HDspd1ibDopXWcxJ9R5uZjCAsUv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WazGdFJTqoHKAPx6BBiufMJKsJg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715488sh6wfVci46kIsM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-FNlydMSTZogTwExQsc8uqdHvsJJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TjBgdnDiFoF5PJx4fdSuMul1sJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提示，您也可跳过初级认证直接进行高级认证。</span></div><div class="ace-line ace-line old-record-id-ClVRde0YeoyadWxVmh8uKnDCsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-WehHdWjzqoY2onxGo88uTDrJsqc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-CtQGdmas9ooUscxzc3UuUeVuswb"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-MrAsdeIMeorzPUxah1fu2pCOsGg"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 认证过程中常见问题</a></div></li></ul><div class="ace-line ace-line old-record-id-Fn1sdU9laoyS4YxyFT1uQHEisgh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>

如何完成机构认证

2025-09-12 20:02:26

<div><div> </div><div>打开 MEXC <a href="https://www.mexc.com/">官网</a>首页并登录，在个人头像中选择【身份认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339598OtHR0nJR8r2sDH.png" /></div><div> </div><div>点击【切换至机构认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339230VFWbd6ylovNipt.png" /></div><div> </div><div>在机构认证界面，您可以看到需要提前准备一些资料。这是为了避免您在认证过程中，由于资料不全无法顺利填写认证信息，需要中途反复多次退出的情况，建议您准备齐全资料后，再点击下方【开始认证】按钮。</div><div> </div><div>MEXC 对董事会决议文件和股权结构资料提供了相应的参考模版，您可以点击【参考模版】进行下载使用。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339742fm0MrGMq50Y2p2.png" /></div><div> </div><div>在资料填写页面，您需要填写【机构信息】、【公司注册地址】、【公司主营地址】等详细信息，填写完成后点击下方【继续】，进行机构成员信息填写。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339616prNwuqScr5uIFv.png" /></div><div> </div><div>在成员信息页面，您需要填写【公司授权人】、【对管理或指导实体负有重大责任的个人】、【最终受益人】的相关信息，填写完成后点击【继续】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201340038d2ihePB7xfHKTt.png" /></div><div> </div><div>在上传资料页面，您可以将在开始机构认证前，准备好的资料开始依次上传，资料上传完成后，查看声明并勾选下方【我完全同意这份声明】，然后点击【提交】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339766bFqxWnGy8CkXfe.png" /></div><div> </div><div>提交完成后，您将进入【入驻审核】阶段，请您耐心等待，审核通过后完成机构认证。需要注意的是，目前机构认证仅支持在网页端进行认证。</div><div> </div><div>完成机构认证后，可以提高账户的提币额度，24 小时限额可增加至 400 BTC，同时享受更多机构账户权益。</div><div> </div><h3>推荐阅读：</h3><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/17827791519718">如何完成个人身份初级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/360041069032">如何完成个人身份高级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/17827791529664">个人身份认证过程中常见问题</a></div></li></ul><div> </div></div>

1
2

MEXC KYC 常见问题解答

2026-04-07 15:55:24

<div data-page-id="CV5QdkTJDoXeMoxvtNQu9zLxscb" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-Oe5ndZ5IzoeqGhxOiBruEsu2svK"><strong>1. 如何查看 KYC 认证状态</strong></h2><div class="ace-line ace-line old-record-id-Yskxdo6VroaKkvxKUwEuMfkRsaf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KCbzdYbN2oR9Nrxj8fguLnpbs5b"><span style="font-size: 16px;">您可以通过以下方式查看当前的 KYC 认证信息：</span></div><div class="ace-line ace-line old-record-id-JKXVdlD6Lo0nrTxpuXAu1gefsgc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SFIwd65NRo2QevxahItuxhhms41"><span style="font-size: 16px;"><strong>Web 端</strong>：登录 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com">官网</a>后，点击【人像图标】下拉菜单中的【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证</a>】，即可查看您的认证状态和详细信息。</span></div><div class="ace-line ace-line old-record-id-MjkkdnFFwoTY6vx3mx2uKzFXsMg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MFhPdnYJtoKkAbxxeIgunPX0sVh"><span style="font-size: 16px;"><strong>App 端</strong>：打开 MEXC App，点击首页【人像图标】进入个人中心。如果您已经完成 KYC 认证，页面则显示【已认证】。如果您还未完成 KYC，点击【完成身份认证＞】进入 KYC 页面，进行身份认证。</span></div><div class="ace-line ace-line old-record-id-UiMEd86AmoSxyLxDsaiuDor4sUg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-LaqXdOQLPoBkJ2xkjUuuQeFRsTb"><span style="font-size: 16px;">*BTN-<strong>查看身份认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PZg8dTwzhoKGNZxQAtSuswASsFc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-T97vdVkIyoLD0HxhMNiuPjbLsQV"><strong>2. 初级认证与高级认证有什么区别</strong></h2><div class="ace-line ace-line old-record-id-Gr6IdkrUvoR4z7xEBzwun5fAsXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R75KdKcVmoDOM9xd4CuuxztYs9e"><span style="font-size: 16px;">MEXC 提供两个级别的 KYC 认证，满足不同用户的需求。</span></div><div><table class="ace-table" data-ace-table-col-widths="181;215;215" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="181"><col width="215"><col width="215"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SSHfdnpGToZVzwxpMmsuP4KBsOe"><strong style="font-size: 16px;">认证等级</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-KrjfdSpIyoMzfQxfclHudS25suv"><strong style="font-size: 16px;">初级认证</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HPERdXw5OoZlYUxnjzFusnI6sff"><strong style="font-size: 16px;">高级认证</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Z17OdzlOHo6HVoxbVtPuAykCsOh"><strong style="font-size: 16px;">加密货币充值</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-PG1RdKSp7ofGrsx5wvNu6EA5sig"><span style="font-size: 16px;">无限额</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NPpMdIC2OoNJ9qxPCpguEwjis4y"><span style="font-size: 16px;">无限额</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-F1Zzd0EdIog66mxrXWIuljBkspB"><strong style="font-size: 16px;">加密货币提现</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OFmPdDkCIo8M14xS8ltuDMFis1c"><span style="font-size: 16px;">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-NHHrddrY4oTkBJxTVuuuCsOds9f"><span style="font-size: 16px;">200 BTC/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SsdvdmuKkojytIx1GQ9uZyossVg"><strong style="font-size: 16px;">法币交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OQ2Tdo5WsoX6TDxH8GquYF2bsre"><span style="font-size: 16px;">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-YFJNdYH9IoE5jAxbLh1uE87Us2e"><span style="font-size: 16px;">20,000 USD/每日</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DPrQdZfXrokwBrxpGBfuiubSsNQ"><strong style="font-size: 16px;">现货/合约交易</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Gt9gd3kDloVqWYx7dyXuB0imssw"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-RVDVdw5kOogWLkxyVyLunVntsAf"><span style="font-size: 16px;">✅</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-IoFvdaicGo1tsWxEKjtu6RNpswf"><strong style="font-size: 16px;">平台活动</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-AtRvdj12soGMI7xU2e3u50CtsBb"><span style="font-size: 16px;">✅</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-DUE1diFbQouJRrxJO1uutDSEsWd"><span style="font-size: 16px;">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-XnaBd9w9qo7jqCxlxF3uU8Pysvg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HlwpdHcTPoBh1AxxkcvujLrasob"><strong>3. KYC 审核需要多长时间</strong></h2><div class="ace-line ace-line old-record-id-GuJGdCpLFoY0Cqxt3MPu4ohcs8g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UrC9dh7AfoC44LxQrfIuDkrys8x"><span style="font-size: 16px;">在通常情况下，KYC 审核可在 15 分钟内完成。但根据提交信息的复杂程度以及当前的审核量，部分申请可能需要 8 至 24 小时才能处理完成。</span></div><div class="ace-line ace-line old-record-id-VOipdtOxqobdVoxLSWtuOYkmsqf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XBJtdSactoRb3ExxPNSuNNVespc"><strong>4. 提示“KYC 认证次数超过上限”怎么办</strong></h2><div class="ace-line ace-line old-record-id-RhLldacV2o1Ar9xWaQsuBGrasZg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FqKWd36gIo9NE9xC0GwuxtDcsUh"><span style="font-size: 16px;">为防止滥用，MEXC 对每日的认证申请次数设有限制。每个账号每天最多可申请初级 KYC 认证和高级 KYC 认证各 3 次。如果您收到超过当日上限的提示，请在 24 小时后再次尝试提交申请。</span></div><div class="ace-line ace-line old-record-id-RKFzdJ0dKopqYjx13Yau0xeksjb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RVBtd9ittoDhg9xWtA7ubZUDssg"><strong>5. 提示“您已在另一个账户中完成 KYC 验证”怎么办</strong></h2><div class="ace-line ace-line old-record-id-BeYddhJQzoOwLqxwOFiu4hD3sJb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JxcGdEO1CoGPAUxnZfvu1pF1sre"><span style="font-size: 16px;">出现此提示说明您的身份信息已经在其他 MEXC 账号上完成了认证。根据 MEXC 规定，每个用户可以认证两个 MEXC 账号。</span></div><div class="ace-line ace-line old-record-id-Q4XsdLFWUo6U7jxXqX3uo1WDskf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DbMSdAwfaoivQuxFLFZu9lpeslh"><strong>6. KYC 信息错误或需要更新怎么办</strong></h2><div class="ace-line ace-line old-record-id-N4BkdDbgpoTgUrxOkoGu82kOsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ITQldqK2JoMqNbx1VnRuoKGyseb"><span style="font-size: 16px;">如果您处于初级认证阶段且发现信息有误，建议直接进行<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">高级认证</a>。在提交高级认证资料时，您可以上传正确的身份证件信息，系统将以高级认证的信息为准。</span></div><div class="ace-line ace-line old-record-id-Ec4RdkLLFoIkHXxWusQuxsVrs4L"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O3ZjdPyupoWxZsxxsdIuA11zszg"><span style="font-size: 16px;">如果您已完成高级认证但需要更正或更新信息，可以通过平台<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">自助提交更新 KYC 申请</a>。请根据实际情况选择更新原因，如证件过期、信息变更等，按照页面指引完成提交流程。平台审核通过后将为您更新认证信息。</span></div><div class="ace-line ace-line old-record-id-ONHfd4EnsoH39wx2DFxumYhVs4f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-QRkod8bLFodNbNxfimFubeYrs0g"><span style="font-size: 16px;">*BTN-<strong>身份认证更新</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth/reset-kyc">https://www.mexc.com/user/id-auth/reset-kyc</a>*</span></div><div class="ace-line ace-line old-record-id-KF5HdVurxo1gNRxMVXruXkXAs08"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-A8AKdK8jOohfFjx4V6QuhB4Esfc"><strong>7. 个人 KYC（初级/高级）能否转为机构 KYC</strong></h2><div class="ace-line ace-line old-record-id-GnZkdBmEcoI1duxB7ZJuLPwdsNh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ttc1dn5NhoFX4WxcRvWud75msUf"><span style="font-size: 16px;">MEXC 目前不支持在同一账号上将个人 KYC 转换为机构 KYC，或机构 KYC 转为个人 KYC。</span></div><div class="ace-line ace-line old-record-id-Vm2rdpLmHo0aQjxzW8Kungwysvg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ByKwduYsCoYWDoxlgMHuFhkRsrc"><span style="font-size: 16px;">如果您需要进行<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">机构认证</a>，建议使用新的账号完成机构 KYC 申请。请注意，每个公司注册编号仅支持为一个 MEXC 账号完成机构 KYC 认证。 </span></div><div class="ace-line ace-line old-record-id-UvgadDXmpoyMLHxwqQsum3nUsmd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-ENowdJ61Gos0YUxRMPvugf7Xs81"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JJv2dJnokotBNnxhOMRuGaaosIe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FfBcdM072oWFj9xTA50uKHkusyc"><strong>8. 未完成 KYC 能否进行交易</strong></h2><div class="ace-line ace-line old-record-id-AwbQdGdUzolfC6xLUGYu3wa1s5d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VsAsdy5N4oGgoJxue8wu98Fosqb"><span style="font-size: 16px;">为满足您所在地区合规要求，未完成身份认证会影响您对部分服务（如充值、提现、交易）的使用。具体受影响的服务，请您以页面提示为准。</span></div><div class="ace-line ace-line old-record-id-FLDLdgZeEo1VWRxt1nOuxVRZspc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JwXcdHwwaoL4vexszgduIuB1skh"><span style="font-size: 16px;">请您立即完成身份认证，解锁更多权限，享受更安全、完整的交易服务。</span></div><div class="ace-line ace-line old-record-id-POkbdkh2oov9K7xRnn7uU91CsLf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-EBUPdjheBorn62xtKd2upMFssfd"><strong>9. 收到“资金受限，无法入账，需要完成实名认证后才可入账”弹窗</strong></h2><div class="ace-line ace-line old-record-id-IiFtdNDl6okNzvxGqcTuuXGTsLT"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JSs9dKAELoMComxPTVWu1PMhsfg"><span style="font-size: 16px;">如果您收到“资金受限，无法入账，需要完成实名认证后才可入账”的弹窗，说明您的还未完成 KYC 认证，此时请尽快完成 KYC 认证以恢复正常使用。</span></div><div class="ace-line ace-line old-record-id-SQFrdKawhoiAqOx3JMLu8xLSs1c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-J059dGagToJCeLxBZndu8FqOsDc"><span style="font-size: 16px;">若您无法完成实名认证，可以前往【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW//assets/rollback-registration">退回登记</a>】页面，按照要求填写信息申请退回您的受限资金。</span></div><div class="ace-line ace-line old-record-id-A6dfdcaf2oMkznxDm0Quso5Nsmg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-K5fQdsnvZoKcdyxw6ZNuBZOXsDg"><strong>10. 收到“您尚未完成实名认证，需完成实名认证才可继续进行提币”的弹窗</strong></h2><div class="ace-line ace-line old-record-id-XXxedIGrQoxIZpxyfkwuzQjjs3b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WkCMdULjzozFQxxANf5udxPLsPd"><span style="font-size: 16px;">如果您收到“您尚未完成实名认证，需完成实名认证才可继续进行提币”的弹窗，说明您的还未完成 KYC 认证，建议您尽快完成 KYC 认证，以继续使用平台功能。</span></div><div class="ace-line ace-line old-record-id-Sg8WdAxe2oNsZLxPVmou5AuIspd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZgQYd28RvoTQd5xHWZsu3dbYsGd"><span style="font-size: 16px;">若您无法完成实名认证，建议您可以通过官方网站自助提交【<a data-lark-is-custom="true" href="https://www.mexc.com/zh-TW/support/apply-clearance">提币申诉单</a>】，按照要求填写信息申请提币。审核通过后，您的账号将仅保留提币和平仓权限，无法继续使用账号的其他功能。</span></div><div class="ace-line ace-line old-record-id-DT80dq7ltoUeCVxWFYCuLUoUsCh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CLqwdgpPgosWfrxSvvnu0fPbsxd"><span style="font-size: 16px;">如您在 KYC 认证过程中遇到其他问题，请通过 MEXC 官方客服渠道获取帮助。</span></div><div class="ace-line ace-line old-record-id-INIUdfUHsoRquYxhOgYumnXasQp"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KGLwd4uhkoKNYXxc5xDuZZlXsKd"><span style="font-size: 16px;">推荐使用：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BnaXdcTofoY0Mcx1n2MuQzBvs49" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-PKNSd6wbtoXTkgxveHFuGob2szd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 机构认证常见问题</a></div></li><li class="ace-line ace-line old-record-id-GfDvd8I6hoiKcRxSZ9zu9sMCsPc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-verify-my-residential-address-on-mexc-265394576205317120" data-lark-is-custom="true" style="font-size: 16px;">如何在 MEXC 验证我的居住地址</a></div></li></ul><div class="ace-line ace-line old-record-id-IDZDd16GCoQ04Txi6T1urGq0s8g"><span style="font-size: 16px;"><br></span></div></div>

个人身份认证过程中常见问题

2026-04-02 15:39:41

<div><h2 class="heading-2 ace-line old-record-id-ZdxQdHI6Po0YrGxjfa7utvQ1sAc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 为什么要进行个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-CCvyd6Nf1ozNO3xHnhAuy3risUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-MVdrdJ0x0oAfBcx2NPHupvOWskd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC （Know Your Customer) 即身份认证。通过实名认证后，平台可以了解账户的实际控制人及交易的实际收益人以加强审查，用于预防腐败、反洗钱等目的。</span></div><div class="ace-line ace-line old-record-id-YiMDdH85RoioanxnQPHuIg3Wsff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-CLv2d6Gjxors7HxozULu6Siisne"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更多内容欢迎您阅读《<a href="https://www.mexc.com/zh-MY/announcements/article/17827791519717">为什么要进行身份认证</a>》。</span></div><div class="ace-line ace-line old-record-id-HeDXdfVqMoVaJExAxVvuc0QAsob"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-RnHmdcxJgobJvpxzkahuCoJBs8g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 不同认证等级账号权益</strong></span></h2><div class="ace-line ace-line old-record-id-C52ydbA76oiAcrxzS0uuFnI1sRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="201"><col width="201"><col width="201"><col width="201"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-RVA0dD1Xvo7xVTx0F85uiLUqsqd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">认证等级</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Okaud0wRPo94y7x1pCXu90thsih"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级认证</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Y43NdCOBoobelZxhE4juBOhPsjf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">高级认证</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XafSduhcAouTuexkLaeulgGCsUg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密货币充值</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-H9g6di5Qeolw64xIHq2uAM6Tsqd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">无限额</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PwW6d0C2KohvkXxduZruXgKSs3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">无限额</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TSXJdowOToBwHhx202duAXAjsfe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密货币提现</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-VAnTd4cVJoU6PKxUufAuSH1QsJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/每日</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PKz6dtKNyoLcHhxA2LauMh3Fs7e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-DwOidnGutoGpuOxH0svuRyxns8d"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">法币交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-TfshdqEXcofpn6xae0Kuqi6Sshd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">P2P ✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BsLLducojoRXIPxi3mOu7Z2dsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">20,000 USD/每日</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-JDUBdyfFQoXvs9xmuWeubmwts6g"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">现货/合约交易</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XF7odMfGXo7mnZxQPQguYLUZsch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NMiDd9qPooHXMjxwiHJu0hRyszg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-PxWFdw82ModDlfxDP4ZuML1ssWg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">平台活动</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-YRvndMnkaojMR8xQ6awu4dEws5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Z9ZidCMNFoMid6xSxWuuT28KsHh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-N8WDdLCcdoMxtixtFA4uSyGYsbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-DWasdTLbzojAKKxekrAueeTjsKN"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 我可以使用哪些证件完成个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-APNUdY3QkodaqwxA4juuXT0ssXx"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-HNhzdElsdowtMGxERaAuw5LOseb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 证件类型：身份证、护照、驾照、居留证等。相关信息提交后，平台会进行认证审核。更多详细内容，您可以阅读《<a href="https://www.mexc.com/zh-MY/announcements/article/17827791519719">我可以使用哪些证件完成实名认证</a>》了解。</span></div><div class="ace-line ace-line old-record-id-TKz4d76p5o0MWDxjnROu0PIUszh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IIcMdbudCo1KX5xAPxRu3S3JsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. 如何完成个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-YCw5dM8fXov2ZNxuUXMuMag6sWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-F5LydkWN1owQwqxup32uCWZLspe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，根据页面提示进行操作，完成个人身份认证。详细教程请参考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Hzxbd1srfoVOPBxGsqrumNA0snb"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-NIzddEGjkoIEigx2KFCuZUHhs3d"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li></ul><div class="ace-line ace-line old-record-id-E15AdD32EoSKPhxptl1uRievsQ4"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-IpJXdYcpco09IpxvoOJupLoustb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. 如何查看个人身份认证结果</strong></span></h2><div class="ace-line ace-line old-record-id-KBTNdEDuWoL5laxURDhuyzgZsSd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-Mn4gddu7AoqFVExpWclu7vP4s9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">当您的个人身份认证提交后，MEXC 将会通过电子邮件发送个人身份认证结果。您可以通过注册 MEXC 账户的电子邮箱中查看审核未通过的原因。</span></div><div class="ace-line ace-line old-record-id-H5D6dssQUoU3fLxO45uu7ZwTsPd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-PEqldpIfuopA7jxES9IuuleesUh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260324133915158VgUTLd5aDfK5zm.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-JRYjdie1gozWVLxGkOXukC2psCb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LpKPdNxTqoUx3NxPDQhuUI2qs8d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">或者您也可以直接访问<a href="https://www.mexc.com/zh-MY/user/id-auth">身份认证</a>页面，查看个人身份认证结果。</span></div><div class="ace-line ace-line old-record-id-IEivdvrIGokWWSxgn7BuxlI3sQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-UDEQdf6wromRiDxomgCuRgqysad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508251654472225IpIQTrzSTALKb.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-JLkZdnuH2oC71uxI2bvupAVNsrd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-XatmdGwLzoTRAzxeGRYu3gE6s8e"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. 身份认证常见失败常见原因和解决方法</strong></span></h2><div class="ace-line ace-line old-record-id-Mhf2dmYkuoGrepxYM7VuDq5vsxb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="100"><col width="205"><col width="245"><col width="270"></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-Vqu6doAsqo1HZax8T9JuKsKss3f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">序号</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-WK1ud4iq6owMlQx61TpuKVRwszb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">常见失败原因</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-S4gadzU3MoY4s2xy3IEug5sAsig"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">可能的原因 / 描述</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-UQu7d4tCHoOQIKx8FCEutoHpskc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决方案</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-FxrjdWQ6WoAouuxHRw3u5m2Xsjc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-CLLIdYaa0ouwiGxjJjtu6OBsshe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-YLtkd8DcNoveycx234ou0lV0sDh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件信息无效或不完整，请确保您的全名或人像照片等信息清晰可见，或提交其他类型证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-C6IEd0jOwoeTAWxhAI8utwzwsUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件照片模糊或部分信息无法识别，导致系统无法验证。证件属于 MEXC 平台不支持类型。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-VLjxdIATgoI498xBTrRus9x1sFb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请确保证件照片清晰可见，尤其是姓名和人像等关键信息，或重新拍摄上传其他有效证件。</span></div><div class="ace-line ace-line old-record-id-Hm3adCfJboTRgnxmuoQuC4uwsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">MEXC 仅支持以下证件类型：<strong>身份证、护照、驾照、居留证。</strong></span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-LpFwdYFfJovOwIxVwveu5tEYs2b"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div><div style="text-align:center" class="ace-line ace-line old-record-id-NEgudVTXBoQa6cxfp6HuOIQes9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-OvXDdVnq5oL1FRxH6JFuUeP5sDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此证件可认证的账号数量已达上限，请更换其他证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-QjFtdJ6rJoyASYxjzx4uSablsLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该证件已用于多个账户，超过平台允许的账号绑定数量。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Xowud0ZqBoM286xheKaunu0qsTf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交未绑定过其他账户的新证件，或使用其他类型的有效证件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-BTlzdL535oqqL9xmaMXuWvxHshh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-YjhYdn66toub12xQoj7uDI7asMg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件过期，请提交其他类型证件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Zd6RdHRraoVobAxqmZuuYPcGsQd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交的证件已过有效期，不再被系统视为有效。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-BSsIdPN9Rol2dQx3KOBun212sAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请上传一份在有效期内的证件，确保系统能通过认证。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-SdZCdbRHXocOgWxlDP0ueTpCs4f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-FG7VdSWpmo6xFbxyi5UuaB6As0g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">不支持拍摄屏幕/复印件，请提交证件原件。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Am1vd99yzo1IFcx5olCu5yM4skd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">上传的证件为屏幕截图或复印件，而非证件原件的清晰照片。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-H7N5dwdeZo799ax2asMuMonssuc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请确保上传的是证件原件的清晰照片，不支持屏幕截图或复印件。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-XuFKd1kmNo4kSPxhKNluukj8s2f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-RGw0dlp5Gox6dxxUOVeupfUks3P"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件信息显示不完整。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-Amb6dn405oOLZExRa4OucixisVb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">证件照片中关键信息（如姓名、证件号码）未全部显示，系统无法完整识别。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-EMr7dcqjNodp8pxvujyuatBjscG"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请重新拍摄并上传完整的证件照片，确保所有必要信息均可见。</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-NomodDBYyoGYaRxrjg7uEC6Nshj"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-ZE1Gd6EmToaPayxdftwu4NVAsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级身份认证与高级身份认证信息不一致。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-LHMpdyFTDox19jxNQXuudVyUsYe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">初级和高级认证中的信息不符，导致系统验证失败。</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div class="ace-line ace-line old-record-id-I5XBd92GAoGslRxLguJuzdi5sUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">核对并确保初级和高级认证中的信息一致。</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-YYuwdWLWhoHwD4xa81Kur4jksNw"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-NZKqdEM48oQlJCxxzP8ukfatsse"><strong style="font-family:'arial' , 'helvetica' , sans-serif">7. 为什么身份认证时无法上传照片</strong></h2><div class="ace-line ace-line old-record-id-ZLuRdoXqvonn4TxFfqvusOtLsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-I1vSd37tmo1OiNxWVAMu3wRBsoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在提交身份认证时出现无法上传照片或者是提示错误信息的情况，您可以参照以下几点进行核实：</span></div><div class="ace-line ace-line old-record-id-ZfVDd5KqMoKx9SxkngAuWqbasGh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-AkwydCoufoYm3xx02dkuPgsJsYb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）图片格式必须为：JPG、JPEG、PNG。</span></div><div class="ace-line ace-line old-record-id-Dopsd3MIyosl93xEgPJuakR4slg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）图片内存大小必须小于 5 MB。</span></div><div class="ace-line ace-line old-record-id-IqhCd9yq6oqUM9xbSaDuUWQLsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有效证件必须是您本人的身份证、护照、驾照或居留证原件。 </span></div><div class="ace-line ace-line old-record-id-Zd9XdpaoooHgtyxBJXDuTM9JsAe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）您的有效证件必须是非限制交易国家的公民证件。详情您可以参考 MEXC <a href="https://www.mexc.com/zh-MY/terms">用户协议</a>。</span></div><div class="ace-line ace-line old-record-id-AqDDdUTOuo4tg7xVZFEuARH7sAe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DTCzdBHxBoC524xJuMouPHBfsMe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果您提交的申请信息均符合以上几点要求，但依旧无法完成实名认证，可能是由于网络连接出现了暂时的问题，建议您按照以下方法重新提交实名认证申请。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UFJ1dF3ohoITXgxt2d0uS3VOskd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">稍等一段时间后再重新提交申请。</span></div></li><li class="ace-line ace-line old-record-id-LgtEdKxEeoUA77xElWnuO5cSsjg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">清理浏览器及终端缓存。</span></div></li><li class="ace-line ace-line old-record-id-SBgsdf97ZoaEHWxamaQu2drFsUg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用 Web/App 端提交申请。</span></div></li><li class="ace-line ace-line old-record-id-Ytm5dg9WdoFrrexcUCUuRL6IsVf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">使用其他浏览器提交申请。</span></div></li><li class="ace-line ace-line old-record-id-JBdBdRfwRourARx54XRu3S3VsDc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">更新 MEXC App 至最新版本。</span></div></li></ul><div class="ace-line ace-line old-record-id-And6dd3e4oTm8bxOEubulqwbsKh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-TAmldvByfoO4XTxjX5fuorL1sMb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在经过排查后，仍无法解决当前遇到的问题，请您将身份认证申请界面错误提示的截图提供给我们的在线客服进行核实。我们将及时处理并优化相关问题，以便更好地为您提供优质的服务。感谢您的配合和支持！</span></div><div class="ace-line ace-line old-record-id-XsErd88wfohMycxlf0KuRPVosHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-BmR3dswEdodbgSxuexbuPs02sIe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. 如何重新提交个人身份认证</strong></span></h2><div class="ace-line ace-line old-record-id-GELcdD7k5oNNQBxXLuzuDAJ2sNg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-QVV6dHxiAoOF3Lx94bIuVSPZsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根据认证结果的反馈，请您再次准备相关证明文件。准备完成后选择在网页端或者 App 再次发起认证即可。详细教程请参考：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-KjiedruA0o1b9vxuXT4uTw1zs5c"><div><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-OMoodQx1VoF1A9xoq9SuWqrlsyd"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li></ul><div class="ace-line ace-line old-record-id-NESodm0yxoxftcxU9JzuLGgys3b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-VEd1dYJ22oPd16xFREKuryUxsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您尝试了以上解决方案后仍然无法通过个人身份认证，请您联系平台在线客服或<a href="https://www.mexc.com/zh-MY/support/requests">提交工单</a>获取进一步帮助。MEXC 客服团队会为您提供更详细的指导。</span></div><div class="ace-line ace-line old-record-id-COMtdEhd3o4gZXxBa3muFsams8b"><br></div></div>

实名认证时无法上传照片

2026-03-28 12:26:41

<div data-page-id="UXjFdOLNGoyHIVxo8PIu0Txxsyb" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-ZUeqdqPYVobx9sxvcHiuk2btsjh"><span style="font-size: 16px;">在进行 KYC 身份认证时，部分用户可能会遇到照片无法上传的问题。这通常由以下几种原因导致：</span></div><div class="ace-line ace-line old-record-id-NEaRdbJf6o4ucxx0cR5udA6vsWf"><span style="font-size: 16px;"><strong>1）图片格式或尺寸不符合要求</strong>：请确保上传的照片为 JPG、JPEG 或 PNG 格式，且文件大小必须小于 5 MB。</span></div><div class="ace-line ace-line old-record-id-M23CdzeXHots4UxxT7Eud7MQslc"><span style="font-size: 16px;"><strong>2）证件信息与账户不匹配</strong>：上传的证件必须为本人有效身份证件，姓名需与注册账户信息一致。</span></div><div class="ace-line ace-line old-record-id-F6wpdz8L5oMYRwxGamFuol9FsDd"><span style="font-size: 16px;"><strong>3）网络连接不稳定</strong>：网络波动可能导致上传中断，建议切换至稳定的网络环境后重试。</span></div><div class="ace-line ace-line old-record-id-MvNSdTQW2oh3KqxXJ5ruHR28sJd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DG9FdJ2Jsoc5uXxqLHeuZeebsfh"><span style="font-size: 16px;">如需了解更详细的失败原因及对应解决方法，请阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">个人身份认证过程中常见问题</a>》。</span></div><div class="ace-line ace-line old-record-id-ONYrdTsCxocCU8xGmUPuBE03sxd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KKPEda10RocqgyxxsAMupXJCsob"><span style="font-size: 16px;">若经过以上排查后问题仍未解决，请将身份认证页面的错误提示截图发送给在线客服，我们将尽快为您核实处理。感谢您的理解与支持。</span></div><div class="ace-line ace-line old-record-id-QRgcdSGAWoO1dfxuPXPuDd0wsUh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-KffSdZdetoxvUUx7V9Nu69c4syh"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BBZxdItdCoDTA2x4ddvug7v0s6g" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-HcRYdCRNvoBfOHxXjQxuorgPszg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-ISfpdEQmLo11KzxdNLcuLapcsNc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-IN3dd3BtloT0RRxU4qaumYhTsue" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-BJvWdKL8koAJ9oxTOI3u49BasVg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-B9E3dHxn1oh6tLxM7ApuiYZOsVb"><br></div></div>

为什么我的实名认证失败

2026-03-28 12:10:32

<div data-page-id="TWuYdkoJKorD3oxkWsourWCIsJc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-PtkSdtK8ko0UOjx37LKuUcevsD4"><span style="font-size: 16px;">在 MEXC 平台进行实名认证（KYC）时，部分用户可能会遇到认证失败的情况。本文将帮助您了解如何查看认证结果、分析失败原因，并指导您顺利完成重新认证。</span></div><div class="ace-line ace-line old-record-id-IUL9dRCsgollQNxTb1auBgolsVe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AvLId71rXoqNSxxFZj1uocvzsOx"><strong>1. 如何查看 KYC 认证结果</strong></h2><div class="ace-line ace-line old-record-id-Qr3kdCFaPoeWmxx94Cpuvoaksqh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ic1oduzOSo9MM5x1ojeuHk4osJb"><span style="font-size: 16px;">当您提交 KYC 身份认证后，MEXC 会通过电子邮件发送认证结果通知。您可以通过以下两种方式查看审核状态：</span></div><div class="ace-line ace-line old-record-id-Gxv6dWGmJoqvHWxanGDuOOScshb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NgONdmT3Noy03ExGbfvuwYMGsvN"><strong style="font-size: 16px;">方式一：查看邮件通知</strong></div><div class="ace-line ace-line old-record-id-PnrxdfJqco9p47xvyeiurDyIsFe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NmQbdfeIvoYmolx0jBzu3TI1s6f"><span style="font-size: 16px;">登录您注册 MEXC 账户时使用的邮箱，查找来自 MEXC 的认证结果邮件，邮件中会说明审核未通过的具体原因。</span></div><div class="ace-line ace-line old-record-id-MjJvdTBvfonsoxxr8kuuDxxKsSg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"10909585-f557-414e-a2c3-04f4cb3510a6","height":1360,"width":1298,"currHeight":1360,"currWidth":1298,"natrualHeight":1360,"natrualWidth":1298,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQoXKbZ87IoV2xfxYuCFuzMQEsCd%2F%3Fpreview_type%3D16","file_token":"QoXKbZ87IoV2xfxYuCFuzMQEsCd","image_type":"image/png","size":344632,"comments":[]}]}" class="image-uploaded gallery old-record-id-AR3VdrCwio5OrZx8ULAubBt9sJb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120953960Rq0I5gBDszoIU7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRb1hLYlo4N0lvVjJ4ZnhZdUNGdXpNUUVzQ2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQVIzVmRyQ3dpbzVPclp4OFVMQXViQnQ5c0piIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Rb1hLYlo4N0lvVjJ4ZnhZdUNGdXpNUUVzQ2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QoXKbZ87IoV2xfxYuCFuzMQEsCd/?mount_node_token=AR3VdrCwio5OrZx8ULAubBt9sJb&mount_point=docx_image" data-width="1298" data-height="1360" data-lark-image-uri="drivetoken://QoXKbZ87IoV2xfxYuCFuzMQEsCd" data-lark-image-width="1298" data-lark-image-height="1360" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 500px;"></div><div class="ace-line ace-line old-record-id-O9pYdBZxsoH1FYxyPHtuCoCDsHh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IwUCdvNU6oZrprxUvz8uOuPtsAg"><strong style="font-size: 16px;">方式二：查看平台认证页面</strong></div><div class="ace-line ace-line old-record-id-Yrj6dp3HMosaXZxnz9Au6n29sgg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WB1hdd1htoN5SaxHn4AulJYAsz3"><span style="font-size: 16px;">直接登录 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 平台，访问<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证页面</a>即可查看当前的 KYC 认证状态及失败原因。</span></div><div class="ace-line ace-line old-record-id-JwbEd0b09oLkM9xaJq5uzm83skb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"726f5639-86d9-48df-afee-25724ad83fff","height":1092,"width":2932,"currHeight":1092,"currWidth":2932,"natrualHeight":1092,"natrualWidth":2932,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSYxYbuE8modzvJxOaxPuoRfGsIe%2F%3Fpreview_type%3D16","file_token":"SYxYbuE8modzvJxOaxPuoRfGsIe","image_type":"image/png","size":669945,"comments":[]}]}" class="image-uploaded gallery old-record-id-MlZRdxBfioczZuxMxqgud2tHs2e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954443PELRwqK0Sz8bxA.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTWXhZYnVFOG1vZHp2SnhPYXhQdW9SZkdzSWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTWxaUmR4QmZpb2N6WnV4TXhxZ3VkMnRIczJlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TWXhZYnVFOG1vZHp2SnhPYXhQdW9SZkdzSWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SYxYbuE8modzvJxOaxPuoRfGsIe/?mount_node_token=MlZRdxBfioczZuxMxqgud2tHs2e&mount_point=docx_image" data-width="2932" data-height="1092" data-lark-image-uri="drivetoken://SYxYbuE8modzvJxOaxPuoRfGsIe" data-lark-image-width="2932" data-lark-image-height="1092" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-TR9IdPwoBoaZHXxDSDZusaC9sbf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DAIadx05ao4OVhxDPUxuvDqvs2f"><strong>2. KYC 认证失败的常见原因</strong></h2><div class="ace-line ace-line old-record-id-Wrdrdh2HkoyfWaxy39HuCHvks9C"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RCLUdvuqFoaJzYxkEnguyZRlseg"><span style="font-size: 16px;">KYC 认证失败通常由以下原因造成：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-IRoAdqmZZo7B8OxNvNTuAFLzsZb" data-list="bullet"><div><span style="font-size: 16px;">证件照片模糊或信息无法识别</span></div></li><li class="ace-line ace-line old-record-id-DlCvdEe7xomsL6xHcv4uKtE7se7" data-list="bullet"><div><span style="font-size: 16px;">证件信息显示不完整（如姓名、证件号码被遮挡）</span></div></li><li class="ace-line ace-line old-record-id-QCt4dTP1MoqpirxpjM6uiHBOseb" data-list="bullet"><div><span style="font-size: 16px;">证件已过期或不在有效期内</span></div></li><li class="ace-line ace-line old-record-id-DWxtdk9anoe01OxWqsQuusz9sWM" data-list="bullet"><div><span style="font-size: 16px;">该证件已绑定的账号数量达到上限</span></div></li><li class="ace-line ace-line old-record-id-Gq5JdAX4IoqzrMxxvJDuEHpJsZf" data-list="bullet"><div><span style="font-size: 16px;">上传了屏幕截图或复印件，而非证件原件照片</span></div></li><li class="ace-line ace-line old-record-id-QEpxd5wG2oXZ6NxV5qIue1tgsud" data-list="bullet"><div><span style="font-size: 16px;">初级认证与高级认证填写的信息不一致</span></div></li></ul><div class="ace-line ace-line old-record-id-RGa5dcEP1ozAPCxrXU0ubH2Gsjb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VxscdOOe9oZepVxe7FUuoZqtsag"><span style="font-size: 16px;">如需了解更详细的失败原因分析及对应解决方法，请阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664">个人身份认证过程中常见问题</a>》。</span></div><div class="ace-line ace-line old-record-id-ODpvdJKKpo9cFwxigaQugRvqsQg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-QvVqdcU2UofTbuxPBSYuHVdqs5f"><strong>3. 如何重新提交 KYC 认证</strong></h2><div class="ace-line ace-line old-record-id-OUz4dmdoZotsrxx3YYauC7aesib"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-AivUdtg1yoEnZ5xrqZ7uWtTBsSf"><span style="font-size: 16px;">在准备再次提交认证前，请先仔细阅读失败原因并准备好符合要求的证件。同时，请确保您的设备相机正常运作，并选择光线充足的环境进行拍摄。</span></div><div class="ace-line ace-line old-record-id-QNoYdmghaoGkz3xIbN0uPb8bsnf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UCRIdWSsPoGeuJxltbkusV7XsSc"><strong style="font-size: 16px;">Web 端操作步骤：</strong></div><div class="ace-line ace-line old-record-id-SYKydO4yfoikQ5xTX6wuFbbysjd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YcVEdeYJVoqBKZxV4k1u0zxls0c"><span style="font-size: 16px;">点击官网页面【人像图标】→ 选择【<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">身份认证</a>】→ 按照页面提示完成认证流程。</span></div><div class="ace-line ace-line old-record-id-ZXQddv7SQo7sZIxE9s8uOx79ssh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-PhdNduUvXolmKBxztTpu4TXHsPf"><span style="font-size: 16px;">*BTN-<strong>前往KYC认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-PEuLdf4J2oRpHsxCHGPunCpxsMg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7e890aed-9e7d-4cf1-86d5-c95a073704e2","height":1422,"width":2938,"currHeight":1422,"currWidth":2938,"natrualHeight":1422,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWrZubedmooUBIwxEWNPu9nwnsZb%2F%3Fpreview_type%3D16","file_token":"WrZubedmooUBIwxEWNPu9nwnsZb","image_type":"image/png","size":749494,"comments":[]}]}" class="image-uploaded gallery old-record-id-PqNsdE2pgocl1PxAA6Eu95lUsPb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954760DRIgsuSHQvWmnh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXclp1YmVkbW9vVUJJd3hFV05QdTlud25zWmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUHFOc2RFMnBnb2NsMVB4QUE2RXU5NWxVc1BiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Xclp1YmVkbW9vVUJJd3hFV05QdTlud25zWmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WrZubedmooUBIwxEWNPu9nwnsZb/?mount_node_token=PqNsdE2pgocl1PxAA6Eu95lUsPb&mount_point=docx_image" data-width="2938" data-height="1422" data-lark-image-uri="drivetoken://WrZubedmooUBIwxEWNPu9nwnsZb" data-lark-image-width="2938" data-lark-image-height="1422" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-UeEmdtAy2oJt6rxrtGpuJbt3shh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-R2MNdXOW4oAHx8xvrfUubobIsSd"><strong style="font-size: 16px;">App 端操作步骤：</strong></div><div class="ace-line ace-line old-record-id-X31YdDIttoZD8rx1EEquFA6Ms66"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GIiddNKoJoG0ptxzujyukQOxsDc"><span style="font-size: 16px;">点击首页【人像图标】→ 选择【完成身份认证】→ 点击【去认证】或【重新认证】→ 按照页面提示完成认证流程。</span></div><div class="ace-line ace-line old-record-id-KR75dGzEAos6eNxliMVukSMnsMb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8d871b8f-09fb-4b99-a1ba-89c6a06384d6","height":665,"width":1280,"currHeight":665,"currWidth":1280,"natrualHeight":665,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYz7obSL3IoGGxJxnHyHuuzkhsli%2F%3Fpreview_type%3D16","file_token":"Yz7obSL3IoGGxJxnHyHuuzkhsli","image_type":"image/png","size":362224,"comments":[]}]}" class="image-uploaded gallery old-record-id-EKHsdeWqaolFeVxdnVZuA1Ilscb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328120954405xaU4bg926S40I8.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZejdvYlNMM0lvR0d4SnhuSHlIdXV6a2hzbGkiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRUtIc2RlV3Fhb2xGZVZ4ZG5WWnVBMUlsc2NiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZejdvYlNMM0lvR0d4SnhuSHlIdXV6a2hzbGkvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Yz7obSL3IoGGxJxnHyHuuzkhsli/?mount_node_token=EKHsdeWqaolFeVxdnVZuA1Ilscb&mount_point=docx_image" data-width="1280" data-height="665" data-lark-image-uri="drivetoken://Yz7obSL3IoGGxJxnHyHuuzkhsli" data-lark-image-width="1280" data-lark-image-height="665" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-Tolgd1Zz1oigfzxkl4Kultoos5e"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Hmwsd9qNxomLPbxC1z2uVSX3sDf"><strong>4. 仍有问题？联系客服获取帮助</strong></h2><div class="ace-line ace-line old-record-id-KJwHdcNmTo5TfnxqwfkuQGCesVb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DLmYd6H6WoJGW1x2OItuZoUEsLg"><span style="font-size: 16px;">如果您尝试上述方法后仍无法通过 KYC 认证，建议您联系 MEXC 在线客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工单</a>，客服团队将为您提供一对一的专属指导，协助您解决认证过程中遇到的具体问题。</span></div><div class="ace-line ace-line old-record-id-SODudIb0ZoZKzQxUGBQumUARsBb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-YmaWdtmA6oPI21xs4biulKQGsqd"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EUKEduOIko5VrFxFWtku1lXNsXb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-AgUwd5Va8oVcPCxhbxauSsjVspg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-TqRWd40qvouHekx2eABuyq3ws7e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-OqRlduVenoIxwAx74s5uBeQxseg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-IQ7bdIlmtoESBlx37aaurQzwsLc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-YVtKdvVBxoPFGAxDQk0u6WV6ssf"><br></div></div>

我可以使用哪些证件完成实名认证

2026-03-28 11:47:53

<div data-page-id="Gr2Fd22nbofTBZxHBktu8lpQs8c" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-QAILdSeOgobtrLxkZfvuCWzZs3e"><strong>1. MEXC KYC 认证支持的证件类型</strong></h2><div class="ace-line ace-line old-record-id-TqzFdzrHxoirIKxWmi5utJfWsQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CERkd8H0XoWm7yxDJOfuscLEsRc"><span style="font-size: 16px;">MEXC 平台支持以下四种有效证件进行 KYC 认证：</span></div><div><table class="ace-table" data-ace-table-col-widths="129;375" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="129"><col width="375"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XfyXd7bFPo7qAExWzR2u0nm1skh"><strong style="font-size: 16px;">证件类型</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EaJyd5pkJod6Agx2plSuckqisld"><strong style="font-size: 16px;">说明</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-V6WXdwR7AoUYL2xl4jMuDopfs1c"><span style="font-size: 16px;">身份证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-OKdkd89hzo8iDFx6PbcuFB7WsRb"><span style="font-size: 16px;">各国家/地区政府签发的国民身份证</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-UIF5dC2fboxsUkxQCvbuQGbLs4g"><span style="font-size: 16px;">护照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SadLdMnOZoe0OpxoomrueaHysBh"><span style="font-size: 16px;">各国家/地区政府签发的有效护照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-MU7YdfU2soKV9cxaPWjuHU0SsIf"><span style="font-size: 16px;">驾照</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-HH96du6qVoilOTxcBgUumGi2svg"><span style="font-size: 16px;">包含照片和个人信息的有效驾驶执照</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-X5mRdnoS9oLUwexLEgxu1X3wszI"><span style="font-size: 16px;">居留证</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Xw9dd4lBfouWDNxWQpAuvE8rs5g"><span style="font-size: 16px;">政府签发的居留许可证件</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-LtL9da2gGosQedxftveunJHrsEA"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Yp7Ad2BKhoA8Texr9CRuHFA6sEh"><span style="font-size: 16px;">*BTN-<strong>前往</strong><strong>KYC</strong><strong>认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/id-auth">https://www.mexc.com/user/id-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JslldtP3MoZf1Lx3BpVuStztstf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RsB0dfhYGohnpbx6AVMuu7jOseg"><strong>2. 如何选择 KYC 认证证件类型</strong></h2><div class="ace-line ace-line old-record-id-GQfgdPcG1ovuQWxFYwou820esyd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NxpidW1C9oBpHnxrQUyuHcphsJg"><span style="font-size: 16px;">Web 端初级认证：</span></div><div class="ace-line ace-line old-record-id-PMOxdW67ioNnkBxNtHSus5SpsGg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"125e2bd7-f9cb-4c77-af70-9fe10dd32505","height":1290,"width":2938,"currHeight":1290,"currWidth":2938,"natrualHeight":1290,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FO48DbFcKuoD3J9xFErcukPalsDJ%2F%3Fpreview_type%3D16","file_token":"O48DbFcKuoD3J9xFErcukPalsDJ","image_type":"image/png","size":319888,"comments":[]}]}" class="image-uploaded gallery old-record-id-SFCjdF2iAoYLaQxiWMPuQNKjsyg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603281144237146ePKyKzJZuKqx9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREoiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0ZDamRGMmlBb1lMYVF4aVdNUHVRTktqc3lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PNDhEYkZjS3VvRDNKOXhGRXJjdWtQYWxzREovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/O48DbFcKuoD3J9xFErcukPalsDJ/?mount_node_token=SFCjdF2iAoYLaQxiWMPuQNKjsyg&mount_point=docx_image" data-width="2938" data-height="1290" data-lark-image-uri="drivetoken://O48DbFcKuoD3J9xFErcukPalsDJ" data-lark-image-width="2938" data-lark-image-height="1290" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RUxwd0QN2oTUupxfs3Hu1hZ7sxQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EeTDdoBEGoZmY9xCTfluLFA8sLb"><span style="font-size: 16px;">App 端初级认证：</span></div><div class="ace-line ace-line old-record-id-VQUoddugzolKwdxMt1HuIB9ssUg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"120db1b1-706a-4a65-9b9a-658d9b2323ac","height":2167,"width":4167,"currHeight":2167,"currWidth":4167,"natrualHeight":2167,"natrualWidth":4167,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCHT2bR9S2otq0OxzlrWuU5p6s7e%2F%3Fpreview_type%3D16","file_token":"CHT2bR9S2otq0OxzlrWuU5p6s7e","image_type":"image/png","size":2423697,"comments":[]}]}" class="image-uploaded gallery old-record-id-FfoKd90YCo21CMxBvzVu2J0Ssve"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260328114424179LC2a7BS9LEDupj.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJHcjJGZDIybmJvZlRCWnhIQmt0dThscFFzOGMiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjcyMzYyMTU4MTYwODQwNzg1OTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiQ0hUMmJSOVMyb3RxME94emxyV3VVNXA2czdlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNDIzNjk3LCJzY2FsZSI6MSwid2lkdGgiOjQxNjcsImhlaWdodCI6MjE2NywibmFtZSI6ImltYWdlLnBuZyIsImNyb3AiOlswLDAsMCwwXSwicm90YXRpb24iOjAsImNhcHRpb24iOnsidGV4dCI6eyJhcG9vbCI6eyJuZXh0TnVtIjowLCJudW1Ub0F0dHJpYiI6bnVsbH0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6bnVsbCwidGV4dCI6bnVsbH19fX0sImFyZWFfY29tbWVudHMiOnt9fQ==" data-suite="eyJmaWxlVG9rZW4iOiJDSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRmZvS2Q5MFlDbzIxQ014QnZ6VnUySjBTc3ZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DSFQyYlI5UzJvdHEwT3h6bHJXdVU1cDZzN2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CHT2bR9S2otq0OxzlrWuU5p6s7e/?mount_node_token=FfoKd90YCo21CMxBvzVu2J0Ssve&mount_point=docx_image" data-width="4167" data-height="2167" data-lark-image-uri="drivetoken://CHT2bR9S2otq0OxzlrWuU5p6s7e" data-lark-image-width="4167" data-lark-image-height="2167" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-F4EEd3OvjoUCsexsLk6ugBuGsoh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-BYt0dSMl4oyEumxVy2tuah04sEd"><strong>3. KYC 认证证件照片要求</strong></h2><div class="ace-line ace-line old-record-id-NmwVdBuB3ocm8fxgd0luDjX2stg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K2KAdlMOyohNzNxf5oYuJVExs6b"><span style="font-size: 16px;">为确保 KYC 认证顺利通过，请您在提交证件时注意以下几点：</span></div><div class="ace-line ace-line old-record-id-XlcRdqFT0omK5GxaA5yuWWoEsFd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WGHndGLWroNtVJxd4JIuKI73sUb"><span style="font-size: 16px;"><strong>1）证件有效性：</strong>请确保您提供的是政府签发的正式证件，且证件仍在有效期内，过期证件将无法通过审核。</span></div><div class="ace-line ace-line old-record-id-EXHJdOVUHoVXQGx3shluTn1Bs5g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HMiYd4WdtobYlkx65XhunvS3shc"><span style="font-size: 16px;"><strong>2）照片拍摄：</strong>请使用证件原件进行拍摄，不接受复印件或扫描件。拍摄时确保光线充足，证件上的所有文字和照片清晰可辨，四个角完整可见。请注意，平台不支持使用图形编辑软件处理过的图片。</span></div><div class="ace-line ace-line old-record-id-DvN0dEU8xo0O0nxKVituF3Daseh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P8Ujdk4XOoGoShxfz4yuaikksPc"><span style="font-size: 16px;"><strong>3）年龄要求：</strong>您必须已达到所在国家或地区法律规定的成年年龄，方可进行实名认证。</span></div><div class="ace-line ace-line old-record-id-EXtddXXTnoNYwaxjWP5uGHY4s4d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PPfedQtznoYJ7cxRs2uuUKvJsKP"><strong>4. 温馨提示</strong></h2><div class="ace-line ace-line old-record-id-UZGXdd0daocz06xxpMtu39hjsBg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DU2Hd0BK0oXvfExF1h3uS9klsOg"><span style="font-size: 16px;">在进行 KYC 实名认证时，请仔细核对填写的姓名、证件号码等信息，确保与证件上的内容完全一致。任何信息错误都可能导致认证失败。同时，请务必使用本人的真实有效证件，提交伪造或他人证件属于违规行为。</span></div><div class="ace-line ace-line old-record-id-Q3K7dT2choZPXQxdQiEuguTZspe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Sf19draroo9U6yxBQpMuKWCfsVe"><span style="font-size: 16px;">如果您在 KYC 认证过程中遇到问题或认证未能通过，可以通过 MEXC 平台的在线客服或<a data-lark-is-custom="true" href="https://www.mexc.com/support/requests">提交工单</a>寻求帮助，客服团队将为您提供进一步的指导和支持。</span></div><div class="ace-line ace-line old-record-id-QiRQd9p0uonFTbxAkuQuEL2Jsoe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-FEn9dCLk3obzcPxI628ualCps3f"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FqR7dbHpYo60PXxs9fNuBievsVe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">为什么要进行身份认证</a></div></li><li class="ace-line ace-line old-record-id-LK6JdycTwoubZRxNkYVuhRZRsOj" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-KidYdKTPYouCdfxO4dHuFrmQsLb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-B979dRfbSoIZUAxwkinuhUTcs5e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li><li class="ace-line ace-line old-record-id-IY4QdL7fbofsTrxzgbhuJrLLsse" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">如何完成机构认证</a></div></li></ul><div class="ace-line ace-line old-record-id-JNr1dinyvozLZSxzefruEtaosDh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZcerdduLFoBaRFxMJEZuob5hsge"><span style="font-size: 16px;"><br></span></div></div>

MEXC 机构认证常见问题

2026-03-27 11:00:12

<div data-page-id="KWtSdyAEMoCvxrxE67YuR79CsHd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-KV1EdlkfYoWxUIxDDr5uNHS3sFc"><strong>1. MEXC 机构认证在哪里进行？</strong></h2><div class="ace-line ace-line old-record-id-ZYfNdQVq1o4cGExNiOauwI9OsUe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Upcad88PkojHX8xmM9yuFe5xsug"><span style="font-size: 16px;">目前 MEXC 机构认证仅支持在网页端进行操作。MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a> →【个人头像】 →【身份认证】→【切换至<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">机构认证</a>】即可进入机构认证界面。</span></div><div class="ace-line ace-line old-record-id-WYw0dYApPoYJN3xUZ1OuSjthsob"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-OBItd1IPWoqn6xxqsIOuDzWJsob"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-CP2Odh9utoM1iLxbb1quFwWQsue"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"48d26c16-deeb-467d-9200-b36489437cb5","height":1424,"width":2938,"currHeight":1424,"currWidth":2938,"natrualHeight":1424,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWKHbbpEososujrx7Qquu0R9XsRh%2F%3Fpreview_type%3D16","file_token":"WKHbbpEososujrx7Qquu0R9XsRh","image_type":"image/png","size":559889,"comments":[]}]}" class="image-uploaded gallery old-record-id-SXKwdS94RoT4xrxqiWwuLf28sgh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260327105602653Q6otIRUygfBttr.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXS0hiYnBFb3Nvc3Vqcng3UXF1dTBSOVhzUmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU1hLd2RTOTRSb1Q0eHJ4cWlXd3VMZjI4c2doIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XS0hiYnBFb3Nvc3Vqcng3UXF1dTBSOVhzUmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WKHbbpEososujrx7Qquu0R9XsRh/?mount_node_token=SXKwdS94RoT4xrxqiWwuLf28sgh&mount_point=docx_image" data-width="2938" data-height="1424" data-lark-image-uri="drivetoken://WKHbbpEososujrx7Qquu0R9XsRh" data-lark-image-width="2938" data-lark-image-height="1424" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-RFqBdzj62omPoGxjDo3uPB1IsTf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Qrdfd3WczoKtDkxjePeu6Cd4sVe"><strong>2. 机构认证的具体流程是什么？</strong></h2><div class="ace-line ace-line old-record-id-KJutdPAqiolsNtxJ3l8udsHdshf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mck1dc6IBobmlBxSvpwu62NnsZc"><span style="font-size: 16px;">MEXC 机构认证流程分为四个主要步骤：</span></div><div class="ace-line ace-line old-record-id-Cd2WdFuvGoWXeCxSNTIuCU93sMd"><span style="font-size: 16px;">1）填写机构信息，包括公司基本信息、注册地址和主营业务地址等。</span></div><div class="ace-line ace-line old-record-id-Acw1dJTHVoLGbMxcckzuNHN1sth"><span style="font-size: 16px;">2）填写成员信息，包括公司授权人、对管理或指导实体负有重大责任的个人以及最终受益人的详细资料。</span></div><div class="ace-line ace-line old-record-id-I3yndIS09oxcE6xMayduMPzPs6j"><span style="font-size: 16px;">3）上传准备好的全部证明文件。</span></div><div class="ace-line ace-line old-record-id-HAWpdfsbpo4qURxBvdOuaAw0spe"><span style="font-size: 16px;">4）阅读并同意声明后提交申请，等待审核。</span></div><div class="ace-line ace-line old-record-id-CuWTdv5eCoq2EcxOYdTuBSclskf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KIC2dE8yhoQfeOx5IttuWr7Wshg"><span style="font-size: 16px;">您可以阅读《<a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779">如何完成机构认证</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-M9mOdiC7HofLw6xCcLSudEBIsgb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-B2wbdhX8VohzRtx9mIGugj5NsuT"><strong>3. 机构认证需要多长时间完成审核？</strong></h2><div class="ace-line ace-line old-record-id-P1MDdEUvEoUIxAxOPHhuiB4KsHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HkYvdxZEho19ZAx4LNIuUdTishc"><span style="font-size: 16px;">提交机构认证申请后，您将进入【入驻审核】阶段，审核时间会因提交资料的完整性和准确性而有所不同。MEXC 建议您耐心等待，同时确保预留的联系方式畅通，以便审核人员在需要时能够及时与您沟通。</span></div><div class="ace-line ace-line old-record-id-LYPddP4GporSyix2fuNu6WOmsje"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RZt2diWcaorC3pxLSw1uQXOusWc"><strong>4. 完成机构认证后有什么好处？</strong></h2><div class="ace-line ace-line old-record-id-NJaEdK4bioovVIxMVVFuIgIVsEc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X4ixdj2rBoapWBxyQ5duqNhQsAg"><span style="font-size: 16px;">成功完成 MEXC 机构认证后，您的账户将享受以下权益：24 小时提币限额可提升至 400 <a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">BTC</a>，获得更高级别的账户安全保障，同时还能享受更多专属机构账户权益和服务。</span></div><div class="ace-line ace-line old-record-id-JIs5dhH4NoghaHxcO6Zue30zsid"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Dw1ydUtyMoEk5nx8mKGuY1hosfg"><span style="font-size: 16px;">*BTN-<strong>购买BTC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/exchange/BTC_USDT">https://www.mexc.com/exchange/BTC_USDT</a>*</span></div><div class="ace-line ace-line old-record-id-HPxDdBCh4orLORxlWtEuXHT4syc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RDMQdLmaJosaDLx523au4jJms7c"><strong>5. 董事会决议和股权结构文件没有固定格式怎么办？</strong></h2><div class="ace-line ace-line old-record-id-XibQd59wOoC8iqx28sBu7QqDsdc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-V2ijdxNBIo68nFxBPmsuxiTvsgd"><span style="font-size: 16px;">MEXC 平台贴心地为用户提供了董事会决议文件和股权结构资料的参考模版。您可以在机构认证界面点击【参考模版】按钮进行下载，按照模版格式准备相应文件，确保提交的资料符合平台要求。</span></div><div class="ace-line ace-line old-record-id-I133d0vx5oVHbBxmKc1ussUvsgc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"00fdb4ac-cf8c-489c-99f0-7e6a37abd5ca","height":1440,"width":2938,"currHeight":1440,"currWidth":2938,"natrualHeight":1440,"natrualWidth":2938,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBeZdbfE1Go5e9xxNqGqu19e0s6g%2F%3Fpreview_type%3D16","file_token":"BeZdbfE1Go5e9xxNqGqu19e0s6g","image_type":"image/png","size":483663,"comments":[]}]}" class="image-uploaded gallery old-record-id-HnRkdDggZopxZuxX56PuDvy2sdb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202603271056023051zOQMawO0AMgQj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCZVpkYmZFMUdvNWU5eHhOcUdxdTE5ZTBzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSG5Sa2REZ2dab3B4WnV4WDU2UHVEdnkyc2RiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CZVpkYmZFMUdvNWU5eHhOcUdxdTE5ZTBzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BeZdbfE1Go5e9xxNqGqu19e0s6g/?mount_node_token=HnRkdDggZopxZuxX56PuDvy2sdb&mount_point=docx_image" data-width="2938" data-height="1440" data-lark-image-uri="drivetoken://BeZdbfE1Go5e9xxNqGqu19e0s6g" data-lark-image-width="2938" data-lark-image-height="1440" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-L8emdx0bOoWwpVxdhjIuECdzsPd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Rhf6dzQT0oNYUoxUEQnuYEQ6sjh"><strong>6. 身份证明文件可以使用身份证吗？</strong></h2><div class="ace-line ace-line old-record-id-XWtddA4qWoRsfUxC6xvueHu6s0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZfKOdTX4XolU4pxHmDbuFP43s0e"><span style="font-size: 16px;">根据 MEXC 的要求，董事、授权代表、管理层人员以及占比达 25% 的最终受益人的身份证明文件仅接受有效护照。其他类型的身份证件（如身份证、驾照等）不符合提交要求。</span></div><div class="ace-line ace-line old-record-id-G7KFdHMl0o6bLhxIZaSuWOGzsie"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-PGIodftukoPvTkxXvnIuJmPFs9w"><strong>7. 如果资料不全可以先提交部分内容吗？</strong></h2><div class="ace-line ace-line old-record-id-VdxidyYceoy9irxfKDNuwKO2sig"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KJaBdelpToQ93HxMzlUu3VaDsMS"><span style="font-size: 16px;">MEXC 建议您在准备齐全所有资料后再开始认证流程。资料不全可能导致您在认证过程中无法顺利填写信息，需要中途多次退出重新准备，这会影响认证效率。因此，请务必核对文件清单，确认所有材料准备完毕后再点击【<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">开始认证</a>】。</span></div><div class="ace-line ace-line old-record-id-Q0RIdrePOocG9LxRlcnuzARVs1d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-VgUpdYuvJoA5hhxOgT2uARt0sMd"><strong>8. 机构认证与个人认证有什么区别？</strong></h2><div class="ace-line ace-line old-record-id-PwZUdQDZZo8RIMxt7JauB3OHsMf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SWsXd9830od1G0xL8JsuWsEosNb"><span style="font-size: 16px;">个人认证适用于以个人身份进行交易的用户，分为初级认证和高级认证两个级别；而机构认证则专门面向企业、基金、信托等机构实体，需要提交更为详尽的公司治理和股权信息文件。机构认证完成后可获得更高的提币额度和更多专属服务。</span></div><div class="ace-line ace-line old-record-id-XkLXdppcMo4dFvxlSJPuWp6SsPd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Mn7fdVwjlofjDExNIVauiiNOsCf"><strong>9. 认证过程中遇到问题如何获得帮助？</strong></h2><div class="ace-line ace-line old-record-id-D0SddSctQoRunWx19vcugRowsDf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NMj6d2vbrovQMYxbvBhual1Mseh"><span style="font-size: 16px;">如果您在机构认证过程中遇到任何问题，可以通过 MEXC <a data-lark-is-custom="true" href="https://www.mexc.com/">官网</a>的<a data-lark-is-custom="true" href="https://www.mexc.com/support/kyc">帮助中心</a>查阅相关文档，或联系 MEXC 客服团队获取专业支持。确保您提供的联系方式准确无误，以便及时接收审核通知和反馈信息。</span></div><div class="ace-line ace-line old-record-id-PTPcdYP3Gora6kxv4JnuFYtUsXb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RUVedxHdUosDZYxhXLwuJoYFsbd"><span style="font-size: 16px;">如果您正在考虑为企业开设机构账户，建议提前按照清单准备好所有文件，这将大大提高您的认证效率，帮助您更快地享受机构账户的专属权益。</span></div><div class="ace-line ace-line old-record-id-UiR7dtYGUo1DBPxhUfHuC2HFsTe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-WOardQ2WUo8q54xqnMTuk1bdsBf"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-W4pJdmTNGoYGuTxIQ52ujIGDse8" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成机构认证</a></div></li><li class="ace-line ace-line old-record-id-VF82dtiUMoBWtfxnjIouFJrus9b" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/what-documents-are-required-for-mexc-institutional-verification-334315564217318400">MEXC 机构认证需要准备哪些文件</a></span></div></li><li class="ace-line ace-line old-record-id-Sc8QdSdmkoNokDxLJisu57e5sDf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-FDCtdNcDroGqkJxGkv1u0omTseg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-EPnYdvBJpoRRQJx1fl1u5CYNs6b" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li></ul></div>

MEXC 机构认证需要准备哪些文件

2026-03-27 10:59:09

<div data-page-id="EII1dP2Mdo8QQHx2hXhuZhagsGb" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-Wp9QdtfdKouNhvxKOheuoisjs4g"><span style="font-size: 16px;">在 <a data-lark-is-custom="true" href="https://www.mexc.com/">MEXC</a> 进行机构认证之前，您需要提前准备好完整的企业资质文件。准备齐全的资料可以帮助您顺利完成认证流程，避免因资料不全而中途退出或多次重复提交的情况。以下是 MEXC 机构认证所需的完整文件清单：</span></div><div class="ace-line ace-line old-record-id-ILcCdqe8Hozy3Ix1mKxuWLOnscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-Kv6vd1XgUoB9e6xmYCBuc4QLssd"><span style="font-size: 16px;">*BTN-<strong>前往机构认证</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">https://www.mexc.com/user/institution-auth</a>*</span></div><div class="ace-line ace-line old-record-id-JKYqdCtQso4mXOxfi12uCk1UsLb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Ex3adUSTdo1fdkxuCLFu4NDLsId"><strong>1. 公司治理文件</strong></h2><div class="ace-line ace-line old-record-id-B1ZkddAQdoPN5mxHYoWuUBH1sob"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ld2EdF93boxKBKxGKF5uScYosMc"><span style="font-size: 16px;"><strong>董事会决议文件</strong>是机构认证的核心文件之一，用于证明公司已正式授权在 MEXC 平台开设机构账户。该文件需要包含董事会对开户事项的正式决议，并由授权人员签署。MEXC 平台提供了董事会决议的参考模版，您可以在<a data-lark-is-custom="true" href="https://www.mexc.com/user/institution-auth">认证页面</a>点击【参考模版】下载使用，确保格式符合要求。</span></div><div class="ace-line ace-line old-record-id-W2fSdEPSFoINtqxKsPTuNRDNsBf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U9PddtikJoQ8cWx6e4JutU8Jsbg"><span style="font-size: 16px;"><strong>公司章程大纲及细则</strong>是另一份重要的治理文件，用于说明公司的基本运营规则、股东权利义务以及公司治理结构。提交时请确保文件为最新版本，并包含所有修订内容。</span></div><div class="ace-line ace-line old-record-id-Yu0fd9HEYoZDB0xHmUnuqqjFsab"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-AvqvdjUuBoByLAxnkEKuFGG3sIe"><strong>2. 公司注册证明文件</strong></h2><div class="ace-line ace-line old-record-id-XwQqdtjhco9IZVxadBHuDwACsnd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HAXVdkqpaolxoVxRIWIusr87sQg"><span style="font-size: 16px;"><strong>公司注册证书</strong>是证明公司合法成立的官方文件，通常由公司注册地的政府机构颁发。提交时需确保证书在有效期内，且公司名称、注册号等信息清晰可辨。</span></div><div class="ace-line ace-line old-record-id-GVpNdQei7oUHiBxgBnOu4mcfsGd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VyvHdbH8noOmdkxxPIhuOXyys0b"><span style="font-size: 16px;"><strong>政府网站公司注册信息截图</strong>是用于核实公司注册信息真实性的补充材料。截图需从官方政府网站获取，必须包含查询日期，以证明信息的时效性。</span></div><div class="ace-line ace-line old-record-id-VaYGd7H4noFmDBx2suyup1wEswd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-XK84diyKUoBKSkxTKbbu322Gs30"><strong>3. 股权及成员信息文件</strong></h2><div class="ace-line ace-line old-record-id-RJjVd8JY4oSmswxPIxcu2BWvsBh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Pz8ldO7AcoMF4KxEuRXufAkDsae"><span style="font-size: 16px;"><strong>股东名册副本</strong>需要包含公司所有现任和前任股东的完整名单，用于了解公司的股权历史和当前股权分布情况。</span></div><div class="ace-line ace-line old-record-id-MV6xdzUJ0oj5ffx6uuhuNjNcsXd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CssjdfgdtoYo7qx3UjoukeWFsvh"><span style="font-size: 16px;"><strong>董事名册副本</strong>则记录了由股东选举产生的全部董事名单，包括任职时间和职位信息。</span></div><div class="ace-line ace-line old-record-id-KSuedVj8Ko2Gzzx9zfQubhEVsZc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YdNqdyIovoFGWexRvZHuFir2sch"><span style="font-size: 16px;"><strong>股权结构图</strong>是展示公司所有权关系的组织架构图，需要清晰呈现所有最终受益人及其持股比例。MEXC 同样为股权结构资料提供了参考模版供下载使用。</span></div><div class="ace-line ace-line old-record-id-X7DHdaDCQoA2DVxbp8vuX1pvspL"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-GVVHdcoU8oA8itx62eluCwSnsRh"><strong>4. 身份证明文件</strong></h2><div class="ace-line ace-line old-record-id-AsqOdwBCxokHW1x6sHTu1ASLsBI"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OeIDdjIVaoNOiRxzR2iudzNbsVf"><span style="font-size: 16px;">所有关键人员的身份证明文件必须为有效护照，需要提供身份证明的人员包括：公司董事、授权代表、对管理或指导实体负有重大责任的个人，以及持股比例达到 25% 及以上的所有最终受益人。</span></div><div class="ace-line ace-line old-record-id-NIgIdBye9osUwCxDiGIuXLShsmG"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"82462f1d-bba6-45f7-982e-975a67151546","height":1268,"width":2936,"currHeight":1268,"currWidth":2936,"natrualHeight":1268,"natrualWidth":2936,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWvZ7bkux1obmlfxOQeguuL64sEh%2F%3Fpreview_type%3D16","file_token":"WvZ7bkux1obmlfxOQeguuL64sEh","image_type":"image/png","size":441072,"comments":[]}]}" class="image-uploaded gallery old-record-id-CTMwdpBwioOqQQxY2aEuDEcAshg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260327105847943LwCSffXUeBcJkl.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXdlo3Ymt1eDFvYm1sZnhPUWVndXVMNjRzRWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQ1RNd2RwQndpb09xUVF4WTJhRXVERWNBc2hnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Xdlo3Ymt1eDFvYm1sZnhPUWVndXVMNjRzRWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WvZ7bkux1obmlfxOQeguuL64sEh/?mount_node_token=CTMwdpBwioOqQQxY2aEuDEcAshg&mount_point=docx_image" data-width="2936" data-height="1268" data-lark-image-uri="drivetoken://WvZ7bkux1obmlfxOQeguuL64sEh" data-lark-image-width="2936" data-lark-image-height="1268" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-N9JbdGk3CoAswPxgaHZuP6mnsbe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-SDpBdfp0Aopl8MxZSituCW3Hsdh"><strong>5. 文件准备小贴士</strong></h2><div class="ace-line ace-line old-record-id-CCVMdKVgyofL2ax70cAuyETxs7c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VFcfdmvfboYXihx4NNquSy1PsQc"><span style="font-size: 16px;">在准备上述文件时，请注意以下几点：</span></div><div class="ace-line ace-line old-record-id-As2odglGQosRxOxEI08uuZ6Vsde"><span style="font-size: 16px;">1）所有文件需清晰可读，建议扫描或拍照时确保光线充足、画面稳定。</span></div><div class="ace-line ace-line old-record-id-Q9NkdtT2ho7YYixrd27uzoSXsvh"><span style="font-size: 16px;">2）非英文文件需要提供经认证的英文翻译版本。</span></div><div class="ace-line ace-line old-record-id-Ty5VdKN2DomEllxf6N3ugw3Dsgb"><span style="font-size: 16px;">3）建议将所有文件按类别整理，以便在上传阶段快速完成提交。</span></div><div class="ace-line ace-line old-record-id-Bsl8dZemZowizwx4FaWuqLtnsNe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-SvlzdsDYVoYqbaxlqVAud7V1sqe"><span style="font-size: 16px;">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HiofdmsoLoUxBuxFQu9uElQTsLf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-complete-institutional-verification-17827791529779" style="font-size: 16px;">如何完成机构认证</a></div></li><li class="ace-line ace-line old-record-id-O6sAd0tNioBDZrx2v8suMYi0sOm" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-institutional-verification-faq-334314387396278272" data-lark-is-custom="true" style="font-size: 16px;">MEXC 机构认证常见问题</a></div></li><li class="ace-line ace-line old-record-id-Ri8Sd9dRIo4DdvxkpBRuIyKisvc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份初级认证</a></div></li><li class="ace-line ace-line old-record-id-WHcldnxieoIRYJx6ZkFuFDeKsKb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-M82AdViyDou8UyxnkPIu0vutsic" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">个人身份认证过程中常见问题</a></div></li></ul></div>

如何在MEXC验证我的居住地址

2025-12-24 14:14:45

<div data-page-id="SYt4dwCbAoRYSuxd8ejuW43UsOc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-WpWedfFckoRzMCxuGhluLdkOsWd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">提供地址证明是 MEXC 身份认证流程的一部分。注册 MEXC 账户后，您需要上传地址证明 (POA) 文件，以完成身份认证，并确保遵守所在地区或国家的法律法规。</span></div><div class="ace-line ace-line old-record-id-R9skd6ufNowa45xLC6NuUENUsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QMKpd8ZBqoipaNxWmTquRClSslg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">在本文中，我们将介绍如何证明您的居住地址并成功上传地址证明文件，以便您能够顺利通过地址认证。</span></div><div class="ace-line ace-line old-record-id-HioAdA8ZUoBbaNxLRtTuOq6Ssje"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HTMMdj0Qmoyzg6xyCPBuj1ixs3e"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. 什么是地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-OOEPdAe5poHDSCxX5YQuDaJ6sVd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-N6DydbereoRlT7x9fMFuOC77sxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">为了完成账户身份认证，您需要提交证明文件：地址证明 (POA)。当您提交所需文件之后，我们才能核实您的有效地址。地址证明文件用于核实您的居住地址。在账户身份认证过程中，您需要上传包含您的全名和住址信息的地址证明文件。</span></div><div class="ace-line ace-line old-record-id-BwRLdrBieop7K6xhvsmua8H3s6g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNNbd9674o8Hm5x7WQLu0FCqs0d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您上传的文件必须符合特定要求，才能作为您的地址证明。该文件必须以您的名义签发，并与 MEXC 账户所有者的姓名一致。文件的签发时间应在最近 3 个月内，并包含以下信息：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-MkyYdFevsoXDyYx1VmMuI6YVsSf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的姓名</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YI6wd9xrLoVvE7xteTiuYExHszf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您的家庭住址</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-JsVSd9V8AojJwCxVBKEuqA4Ds0b" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发日期</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-NsUAdyy4KoGlX0xKnCCuJngRsr3" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HQdhdBMFqoPFwDxKtYyuvZ99s0c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">签发机构相关信息（如标识、联系信息或网站）</span></div></li></ul><div class="ace-line ace-line old-record-id-LzCLdkeLuoiHtvxNSs8uvblYsXb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-RVMtdh1lZolI9DxzSoeuSOHlsxe"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. 哪些文件可以作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-Cf2vdGluMojFlnxCRbCunHUssfV"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CN4Udaaczomxjpx7HKquq4u1shb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。有效文件包括但不限于：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-EBbedxEnnoExpExA7EXuopOXsSg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行对账单</span></div></li><li class="ace-line ace-line old-record-id-ITmEd5Wg9orpIvxMPrxuOPcOsBf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">银行信函</span></div></li><li class="ace-line ace-line old-record-id-Xr2rdoT0TouGhPxeCZZuqDjispe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">抵押贷款/存折</span></div></li><li class="ace-line ace-line old-record-id-EmW7dPlrxo8RQYxm0rVup0OxsBd" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">个人电话、家庭电话、互联网或电视账单</span></div></li><li class="ace-line ace-line old-record-id-OsRYdYdDbocT1Tx9HjbutNcTs4X" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">水费、电费或煤气费账单</span></div></li><li class="ace-line ace-line old-record-id-SQ3gd7W1ao2KXYx9fcmuMLT8spf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">其他公共服务提供商的账单</span></div></li><li class="ace-line ace-line old-record-id-XoHcdjDK0oslomx8uIDuuuk5sjh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">政府机构的信函或通知</span></div></li><li class="ace-line ace-line old-record-id-JsnFdm6sjodZ1WxBv37ukMu4szh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">选民登记证明</span></div></li><li class="ace-line ace-line old-record-id-IQxXdPSQhorzOExIvduunoRgsMc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">纳税评估</span></div></li><li class="ace-line ace-line old-record-id-SiWBdnKPgoagjYxZcDyuzmDWs7c" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">临时登记表/证明书/车辆登记证</span></div></li><li class="ace-line ace-line old-record-id-S0NudFlIno2ohexxoKfujQDgsOb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">房地产中介机构的租金账单</span></div></li><li class="ace-line ace-line old-record-id-J0sAdGDIAocLFMxvdbAuUQC9sQe" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">雇主出具的确认地址/购房契约文件</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-UWszdacPooV6JUxQ9kPu3D6gskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YCzqdXRcAoOpTWxFJizu64Bfskc"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. 哪些文件不能作为地址证明？</strong></span></h2><div class="ace-line ace-line old-record-id-R8YQdPc3UoSaQYxF3bwumFcqsmg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B9gcdtIUFonSfExDJzeu6Zhzsse"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">以下文件一般不能用作地址证明：</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-M87bdkoi7o8L7lxTeOOuT77Uszg" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">交易收据（即使显示了配送/账单地址）</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-YVlld38zyoialRxPaf4upwIQs5f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">医疗账单</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-ZKdkdObImox3aLx6MiSussDkskh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-FyMtdyKfhoBjVbxmRvtup5crsud"><span style="font-family: arial, helvetica, sans-serif;"><strong>4. 上传文件时，请注意：</strong></span></h2><div class="ace-line ace-line old-record-id-Ay7RdGggBoO1W4xfwLKuXtPusec"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KmW8dRckQo5Jh6x1Y6pu6nC6s2f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1）确保您的文件可用作地址证明。如不确定，请查阅上述清单。</span></div><div class="ace-line ace-line old-record-id-ZolWdDwNhoE6faxOgiFujzU9sld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Ib3UdcUlYoUBrXxGhjVudTCzsCf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2）确认您的文件签发日期是否超过 3 个月。MEXC仅接受在最近 3 个月内签发的地址证明。</span></div><div class="ace-line ace-line old-record-id-SZoHd4484oBij0xRgLVuFrUCsYg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VlH0dlPRRoqgXkxd2ROutNJUsfe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3）该文件必须包含您的姓名、您的地址、签发日期及签发机构。</span></div><div class="ace-line ace-line old-record-id-K4kdd87F6o5SiMx3OoCuYyoesHe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Srg6d9sn8otLG4x7TynuD5RCsL9"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4）该文件必须以您的名义签发。核对地址证明文件上的姓名和地址是否与您在MEXC账户注册过程中提交的姓名和地址一致。</span></div><div class="ace-line ace-line old-record-id-RaH0dZnnrodnMLxHKuPuEhzmsoc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BHSodtTAWoinehxxWHyuAglYscf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5）请务必使用未经编辑的原始文件，避免使用经过裁剪的文件。您可以提交纸质账单的照片或扫描版本，或电子账单的 PDF 文件。但是，扫描件或截图应避免模糊不清或反光，且不应是黑白的。您还应扫描文件的所有四个角，确保所有内容清晰可读。</span></div><div class="ace-line ace-line old-record-id-RXDXdHDK7oExQixnEFFuK0asslA"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-RXsGdfLFJoSuuox2AKauQgOKsyh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">6）确保文件格式和大小均符合要求。支持的文件格式为 <strong>.PDF</strong>、<strong>.JPG</strong> 和 <strong>.PNG</strong>。不支持上传其他格式的文件。</span></div><div class="ace-line ace-line old-record-id-AmRLdSBaBoDRc6xiDaDuCqXlsUD"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-LUQsduKhXowDLlxt7IgufEWbsUh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">7）请注意，您的地址证明可能需要 24 小时才能审核完毕，届时您将自动收到审核结果通知，无需联系客服。</span></div><div class="ace-line ace-line old-record-id-D6qVdRUvpoCd6JxroYAuNifHsIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-YGJEdkdC7ouCYoxQO1cukWHbsgc"><span style="font-family: arial, helvetica, sans-serif;"><strong>5. 常见问题</strong></span></h2><div class="ace-line ace-line old-record-id-GTP2d3ynQoKNhKxQ5WLu9Fvhsog"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ipx4d2Krooc5e7xB7TKukIGPsbd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.1 <strong>为什么需要进行地址认证？</strong></span></h3><div class="ace-line ace-line old-record-id-RofDdKc5ooFMz7xNu87uZ3mrsud"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MNCEdQSKCo1aeBxEKNMuwKNDsYb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">地址认证是 MEXC 身份认证流程的一部分，地址认证用于核实您的居住地址。在账户身份认证过程中，您需要提供您的全名和住址，并上传相应的证明文件。</span></div><div class="ace-line ace-line old-record-id-LbLRdwfjBoVsohxFo78uOpE2smb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-HMQ8dNkbWoI9sOxXUHYu5U8Hs6b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.2 <strong>什么是无效或不完整的地址？</strong></span></h3><div class="ace-line ace-line old-record-id-KCJcdGpvGotqqSxlfhJuU96qsef"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IZa8ddxWEozdqHxdimAuwiDIs5d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">请务必提供完整的住址，包括单元/门牌号、街道和邮编。</span></div><div class="ace-line ace-line old-record-id-PMHgd41KEoeZa6xk1Ixu5HTTsYf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XUqpdauyqozQwZxq4EiuaeNgscc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.3 <strong>为什么地址认证选择不到我所在的国家/地区？</strong></span></h3><div class="ace-line ace-line old-record-id-DFPndQOHVow7pAxJorcutGkuslb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GFajdW3nxoFvzSxWmyLuYdP8sJc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">目前支持居住地址认证的国家，您可以在产品页面进行查看。</span></div><div class="ace-line ace-line old-record-id-RwNqd4eKxoxIVjxp2xGu2piwsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-P5HQdbMDyowQVSxkJuWulUWxsXf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.4 <strong>地址认证有哪些要求？</strong></span></h3><div class="ace-line ace-line old-record-id-U4EmdWuScowek5xE0r3uw7aKsmf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FpuOdHPDSomLVqxp1b4uqvRcskc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">您选择的文件必须显示您的全名，并明确注明居住地址、签发日期和签发方姓名。签发日期与提交日期之间的间隔不得超过 3 个月。</span></div><div class="ace-line ace-line old-record-id-U88DdXhyOoXZcUxNe14uGd7rsdg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IsqAdty0voKDq7xJZRRu9x2YsDh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5.5 <strong>如何修改地址证明？</strong></span></h3><div class="ace-line ace-line old-record-id-GiT1dE1VkomU7Xxueggu1jOcs1e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Id4SdvP7BoCwiQxmHW9uf2Ossjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">如果您的地址验证信息有变，请联系客服。</span></div><div class="ace-line ace-line old-record-id-SlcfdDcxYo6WY9x3g1wupCCmsec"><br></div></div>

如何完成个人身份初级认证

2025-11-04 17:26:04

<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-TICtdpz3Oo1Ij0x6jswu6Hh2sVf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=App%20%E7%AB%AF-,1.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AWeb,-%E6%89%93%E5%BC%80%E5%B9%B6%E7%99%BB%E5%BD%95">Web 端</a></span></div></li><li class="ace-line ace-line old-record-id-CowcdmtmBoZq1mxCoXuurz94s4c"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><a href="https://www.mexc.com/zh-MY/announcements/article/17827791519718#:~:text=%E8%AF%B7%E8%80%90%E5%BF%83%E7%AD%89%E5%BE%85%E3%80%82-,2.%20%E5%A6%82%E4%BD%95%E5%AE%8C%E6%88%90%E4%B8%AA%E4%BA%BA%E5%88%9D%E7%BA%A7%E8%BA%AB%E4%BB%BD%E8%AE%A4%E8%AF%81%EF%BC%9AApp,-1%EF%BC%89%E6%89%93%E5%BC%80%E5%B9%B6">App 端</a></span></div></li></ul><div class="ace-line ace-line old-record-id-CZrBdZ9YuorQESxYcovutDLMsOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RFpkdi7m8osfwZx80NCuVcjHsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何完成个人初级身份认证：Web</strong></span></h2><div class="ace-line ace-line old-record-id-CSbTdDaP6oIU8Zx8iFhuEbdbsEf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NKWidlni1otQ9Kx6g6wu3JmSs4I"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开并登录 MEXC <a href="https://www.mexc.com/zh-MY/">官网</a>，在导航栏【个人头像】中点击【身份认证】进入<a href="https://www.mexc.com/zh-MY/user/id-auth">个人身份认证</a>页面，在【初级认证】中点击【在网页认证】按钮。</span></div><div class="ace-line ace-line old-record-id-Kfd4dZZgjoYMrBxicsouVclxsMH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WQFEdrWBYoFTT8xnvqluNi0Ps9b"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715104uEX7wdp3n9XdpT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Fn8Rdf6V2ofNtex79iBuZMVIs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T5KJdNtgroXuWyx3CLSuE10wsmO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在初级认证页面，请按以下步骤完成身份验证：</span></div><div class="ace-line ace-line old-record-id-WpT3d1NkJoFTgTxRdaNuhLaks6V"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZqIbd2eJFofceLx4vqSuU0qbsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>选择证件信息：</strong>根据您的身份证件选择对应的【国家/地区（请选择证件的签发国家）】和【证件类型】。</span></div><div class="ace-line ace-line old-record-id-R2BsdujOUoOOFWx5WfxuNTZysjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Oww5dAOWUoKdKixdtnjuZBrvsod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>上传证件照片：</strong>拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-B7f7diuv1oJEvrx6XxXuls99sng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KSKSd0viBo94RixHOfguMdzisQP"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>提交审核：</strong>确认信息无误后，点击【提交审核】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-SJO5dnHVmog1TyxmjDkukj52swh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Zms7dO14boKYncxb0P2uSLFDsch"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204714912gkI6m0A95xg6Ld.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-AxNDd9gYroV4Xfxcgw8uUz9Rspe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-JemndEWmEocGFSxg5vzuy5X9sxb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何完成个人初级身份认证：App</strong></span></h2><div class="ace-line ace-line old-record-id-Y7xSdPrriozCQuxVb62uMTgusfv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LwxwdX491oHrvmxHw3puoON1s3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）打开并登录 MEXC App，点击【个人头像】。</span></div><div class="ace-line ace-line old-record-id-LXg9dbUVtolt9LxSHjbuixtcsEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O85wdpSXMo7cGYxBSTwuguE6snf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）点击顶部昵称旁边的【去认证】按钮进入个人认证页面。</span></div><div class="ace-line ace-line old-record-id-WLGUd1ZezopwcYxavVyu3wnxsxf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GFkVd2WV0oqhZCxGStdudjVAsBh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）在个人认证页面初级认证中，点击【去认证】。</span></div><div class="ace-line ace-line old-record-id-U5jedfUBxoKBIvxNMJYuakTus9f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZrkkdGwwAow4dKxrFD4uc3J0srh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）选择您要认证使用的【证件签发国家/地区】和【证件类型】后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-Iw2wdrLW0oce3XxRs4Yu46vgs9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D7ondhd5moWqQ8xKzIKu1w2Fs9c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）拍摄或上传您的【证件照片】正反面照片。为确保审核顺利通过，请注意照片需清晰完整，四角无遮挡或缺失。您可选择直接拍摄或从本地相册中选择已有照片。</span></div><div class="ace-line ace-line old-record-id-YiUQdcgwNoiHAIx227Tuena3s5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ITirdz2DwoRqpZxA30RuakYrsJe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">确认信息无误后，点击【提交】完成申请。系统将在 24 小时内完成审核并返回认证结果，请耐心等待。</span></div><div class="ace-line ace-line old-record-id-HDspd1ibDopXWcxJ9R5uZjCAsUv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WazGdFJTqoHKAPx6BBiufMJKsJg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250827204715488sh6wfVci46kIsM.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-FNlydMSTZogTwExQsc8uqdHvsJJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TjBgdnDiFoF5PJx4fdSuMul1sJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">温馨提示，您也可跳过初级认证直接进行高级认证。</span></div><div class="ace-line ace-line old-record-id-ClVRde0YeoyadWxVmh8uKnDCsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-WehHdWjzqoY2onxGo88uTDrJsqc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">推荐阅读：</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-CtQGdmas9ooUscxzc3UuUeVuswb"><div><a href="https://www.mexc.com/zh-MY/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何完成个人身份高级认证</a></div></li><li class="ace-line ace-line old-record-id-MrAsdeIMeorzPUxah1fu2pCOsGg"><div><a href="https://www.mexc.com/announcements/article/17827791529664" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC 认证过程中常见问题</a></div></li></ul><div class="ace-line ace-line old-record-id-Fn1sdU9laoyS4YxyFT1uQHEisgh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>

如何完成机构认证

2025-09-12 20:02:26

<div><div> </div><div>打开 MEXC <a href="https://www.mexc.com/">官网</a>首页并登录，在个人头像中选择【身份认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339598OtHR0nJR8r2sDH.png" /></div><div> </div><div>点击【切换至机构认证】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339230VFWbd6ylovNipt.png" /></div><div> </div><div>在机构认证界面，您可以看到需要提前准备一些资料。这是为了避免您在认证过程中，由于资料不全无法顺利填写认证信息，需要中途反复多次退出的情况，建议您准备齐全资料后，再点击下方【开始认证】按钮。</div><div> </div><div>MEXC 对董事会决议文件和股权结构资料提供了相应的参考模版，您可以点击【参考模版】进行下载使用。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339742fm0MrGMq50Y2p2.png" /></div><div> </div><div>在资料填写页面，您需要填写【机构信息】、【公司注册地址】、【公司主营地址】等详细信息，填写完成后点击下方【继续】，进行机构成员信息填写。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339616prNwuqScr5uIFv.png" /></div><div> </div><div>在成员信息页面，您需要填写【公司授权人】、【对管理或指导实体负有重大责任的个人】、【最终受益人】的相关信息，填写完成后点击【继续】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201340038d2ihePB7xfHKTt.png" /></div><div> </div><div>在上传资料页面，您可以将在开始机构认证前，准备好的资料开始依次上传，资料上传完成后，查看声明并勾选下方【我完全同意这份声明】，然后点击【提交】。</div><div> </div><div style="text-align:center"><img style="max-width:100%;height:auto;border-radius:12px;width:750px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250829201339766bFqxWnGy8CkXfe.png" /></div><div> </div><div>提交完成后，您将进入【入驻审核】阶段，请您耐心等待，审核通过后完成机构认证。需要注意的是，目前机构认证仅支持在网页端进行认证。</div><div> </div><div>完成机构认证后，可以提高账户的提币额度，24 小时限额可增加至 400 BTC，同时享受更多机构账户权益。</div><div> </div><h3>推荐阅读：</h3><ul start="1" style="list-style-type:disc"><li><div><a href="https://www.mexc.com/announcements/article/17827791519718">如何完成个人身份初级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/360041069032">如何完成个人身份高级认证</a></div></li><li><div><a href="https://www.mexc.com/announcements/article/17827791529664">个人身份认证过程中常见问题</a></div></li></ul><div> </div></div>

1
2