We have observed a recent rise in fraud cases in Vietnam involving unauthorized order cancellation requests. Please stay alert and read on to learn how to identify these scams and protect your assets.
How the Scam Works
• The scammer claims there is a system error and ask the user to cancel an ongoing P2P order that has already been paid for.
• Once the user cancels the order, the scammer immediately blocks them and withdraws all funds from their MEXC account.
Important Reminders
• MEXC will never ask users to cancel an ongoing order after payment has been made, nor request the creation of a new order.
• If a P2P counterparty urges you to cancel an order, please raise a dispute with MEXC Customer Service immediately.
Security Tips
• Always follow the official order details displayed on the platform and avoid instructions from external channels.
• Do not communicate through external messaging apps.
• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.
• Stay alert to protect your funds from fraudulent activities.
Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.
