As part of our ongoing regulatory alignment, MEXC will now gradually wind down services for users in France in four batches, between Oct 28, 2026 and Mar 5, 2027. New account registrations for users in France are no longer available.
Each affected user will be notified of their batch number and dates by email, with several weeks to prepare before any changes apply to their account. All user assets remain secure throughout the transition.
Wind-Down Timeline
| Batch | Preparation Period | Action Required By | Wind-Down Start Date |
| Batch 1 | Oct 28 – Nov 17, 2026, 23:59 | Nov 17, 2026, 23:59 | Nov 18, 2026, 00:00 |
| Batch 2 | Nov 19 – Dec 9, 2026, 23:59 | Dec 9, 2026, 23:59 | Dec 10, 2026, 00:00 |
| Batch 3 | Dec 11 – Dec 30, 2026, 23:59 | Dec 30, 2026, 23:59 | Dec 31, 2026, 00:00 |
| Batch 4 | Jan 1 – Jan 21, 2027, 23:59 | Jan 21, 2027, 23:59 | Jan 22, 2027, 00:00 |
All times are in UTC+1.
Who Is Affected
This change applies to users identified as linked to France, based on their KYC and account information.
If you are affected, you will receive a separate email with your assigned batch and the dates that apply to your account. Please also check your Spam folder. If you believe you are affected but have not received this email, or you believe your nationality information is incorrect, please contact Customer Service as soon as possible. Submitting a review request does not pause or extend your timeline unless MEXC confirms otherwise.
Key Dates and Changes
Withdrawals will remain available throughout the wind-down period, until Mar 5, 2027, 00:00 (UTC+1).
• During your batch's preparation period: All account features remain fully accessible.
• From your batch's wind-down start date: Your account will move to reduce-only mode. You will no longer be able to make any new deposits, Spot buys, Earn subscriptions, or loans, or place orders that open or add to positions. You can still adjust margin, close or reduce positions, repay loans, and withdraw your assets.
• From Jan 22, 2027, 00:00 (UTC+1): Any positions still open will be closed automatically at fair price, and remaining holdings will be settled based on available liquidity and market conditions. Please close your positions and manage your holdings before this date.
• From Jan 25, 2027, 00:00 (UTC+1): All accounts will move to withdrawal-only mode.
• From Mar 5, 2027: Withdrawals close. Any remaining assets will be transferred to a regulated custodian, and arrangements will be communicated in a separate announcement.
Event Participation
From Oct 28, 2026, users in France will no longer be eligible to join or continue participating in platform events. Rewards earned before Oct 28, 2026 will still be honored, even if they are distributed after this date.
Continue Trading With Another Platform
To support affected users, MEXC has arranged referral options with trading platforms regulated in the EU. If you are eligible, details will be shared with you directly by email. Your MEXC account and assets will not be transferred automatically.
We will publish a separate announcement at a later date explaining how each affected product and service will be handled, along with detailed timelines.
Recommended Actions
Before your batch's wind-down start date, we strongly recommend that you:
• Check your email for your batch number and personal timeline.
• Manage or close open positions.
• Withdraw your assets, or review any transfer options available to you.
• Complete any pending transactions.
This wind-down is being carried out to ensure full compliance with applicable regulatory requirements in France. We are committed to an orderly transition and will keep you informed at every stage through official channels, including email, in-app notifications, and announcements.
Security Reminder: MEXC will never ask for your password, verification codes or private keys, or ask you to transfer assets to a "migration" or "safe" wallet. Only use links from official MEXC channels, and verify any suspicious contact through MEXC Verify.
Thank you for your patience and understanding.
