Apa itu Permohonan Pengembalian Deposit yang Tidak Dikreditkan?
<div data-page-id="G3Eedtl0GoWlRKxRVlllR8O4gle" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgg8xteEWcuTfSRL7wFhRlVD"><strong>1. Pengantar Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlg8MTCUrCrug0aBEUghiIpeJ"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmioGUO2qjcuBmrorJtj6bf"><span style="font-size: 16px;">Jika deposit aset digital Anda ke MEXC belum dikreditkan, Anda dapat mengirimkan formulir <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Tim Layanan Pelanggan MEXC akan berupaya semaksimal mungkin untuk memulihkan dana Anda.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgm5gKTRRgQIcNCPQWOBlsAb" data-list="bullet"><div><span style="font-size: 16px;">Setelah pengiriman, MEXC akan memberitahukan hasil peninjauan kepada Anda melalui email atau pesan di situs dalam waktu 1-2 hari. Harap bersabar selama masa ini.</span></div></li><li class="ace-line ace-line old-record-id-doxlgcHPi19QKH18t0RN9vs5XGf" data-list="bullet"><div><span style="font-size: 16px;">Jika permohonan disetujui, estimasi waktu penyelesaian pemulihan akan ditampilkan (dalam kebanyakan kasus, prosesnya selesai lebih awal, tetapi tidak melampaui estimasi waktu). Dalam kasus khusus atau situasi yang lebih rumit, waktu pemrosesan sebenarnya mungkin melebihi estimasi dan ada kemungkinan dana tidak dapat dipulihkan. Silakan lihat hasil akhirnya.</span></div></li><li class="ace-line ace-line old-record-id-doxlg9gIbyCWOaOO2w18QAnh4Oc" data-list="bullet"><div><span style="font-size: 16px;">Proses pemulihan memerlukan dukungan teknis dan manual tambahan. Biaya layanan akan dikenakan. Silakan lihat pemberitahuan di halaman atau notifikasi email untuk mengetahui detail spesifiknya.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgKX6edOpc3WdeuzE66dhWgj"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgVHsUNsSsAM0a8YIOFpfr6f"><strong>2. Saat Harus Mengajukan Permohonan Pemulihan Dana</strong></h2><div class="ace-line ace-line old-record-id-RwfBdhPNnoMwtVx4s4WluGjIgSf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2tAGGbvSQWXFYvZDaCyGwM"><span style="font-size: 16px;">1) Deposit Token yang Tidak Didukung: Jika Anda mendepositkan token yang tidak didaftarkan atau didukung oleh MEXC, dana ini tidak dapat dikreditkan ke akun Anda.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghYWRTLQwxwYGHb0eLyV5Oe"><span style="font-size: 16px;">2) Detail Deposit Salah: Jika Anda mengirim dana ke alamat hot wallet MEXC dan bukan ke alamat deposit pribadi atau Anda gagal menyertakan Memo/Tag yang diperlukan, deposit tidak dapat dikreditkan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2a2IrX8CqGlEh6rUT7MHAb"><span style="font-size: 16px;">3) Penarikan Ditolak: Jika penarikan Anda dari MEXC ditolak oleh platform penerima dan dana dikembalikan ke MEXC, dana tersebut mungkin tidak otomatis muncul di akun Anda dan memerlukan bantuan pemulihan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgovdstgiq4eFEFbcqABLGrb"><span style="font-size: 16px;">4) Dana Hilang di Tujuan: Jika Anda berhasil menarik dana dari MEXC tetapi platform penerima tidak mengkreditkan dana tersebut, harap hubungi platform penerima terlebih dahulu untuk menyelidiki keterlambatan atau masalahnya.</span></div><div class="ace-line ace-line old-record-id-doxlgxhL5pVImDtcNUWFCcpepfF"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSoRiqXz7c8klHF5GTtpnVW"><strong>3. FAQ Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlgcqcbMXHgSN3r3SsRlvJHwc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgsaVryweDqgE6saML6ARPMI"><strong style="font-size: 16px;">3.1 Berapa lama waktu yang dibutuhkan untuk Permohonan Pengembalian Deposit yang Tidak Dikreditkan?</strong></h3><div class="ace-line ace-line old-record-id-doxlgZ4JSjF9CAxK7eR6sAfHWye"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxw5O4mSu9NqjhhmXL6zhzf"><span style="font-size: 16px;">Setelah Anda mengirimkan permohonan, MEXC akan meninjaunya dalam waktu 1-2 hari. Setelah disetujui, estimasi waktu yang dibutuhkan untuk menyelesaikan pengembalian aset akan ditampilkan di antarmuka pengguna Anda. Dalam kasus rumit tertentu, pemulihan deposit yang salah atau gagal mungkin memerlukan waktu lebih dari 21 hari tergantung pada kesulitan pengembalian.</span></div><div class="ace-line ace-line old-record-id-doxlgEELiSUC7u614nV97IYF6ab"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgcD4KIhBPZRvphDs1VAIq7e"><strong style="font-size: 16px;">3.2 Bagaimana jika alamat pengirim tidak dapat menerima dana? Bagaimana cara mengajukan perubahan dan apa syarat untuk mengubah alamat pengirim?</strong></h3><div class="ace-line ace-line old-record-id-doxlgBgS4R2i7zQ5NekZ8drWk4Q"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgFhTnbuhAqVPrnSgMd77GSd"><span style="font-size: 16px;">Jika alamat pengirim tidak dapat menerima dana pada saat konfirmasi, Anda dapat menghubungi Layanan Pelanggan dan memberikan alasannya beserta dokumentasi pendukung. Permintaan akan ditinjau oleh tim Layanan Pelanggan.</span></div><div class="ace-line ace-line old-record-id-doxlgitzbMfBfNp46jfnGab7jV0"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgsuY9npfjgpHJKY8pxjIE9e"><span style="font-size: 16px;">Jika status pemulihan sudah memproses dana, Anda perlu menghubungi Layanan Pelanggan untuk mengonfirmasi apakah permohonan dapat dibatalkan dan alamat pengembalian dapat diubah.</span></div><div class="ace-line ace-line old-record-id-doxlg2fjLPnaGWZfjaprDi9GH4g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgMqB20qErC9qqwmUySDRBQc"><strong style="font-size: 16px;">3.3 Bagaimana jika saya memiliki lebih dari 10 deposit yang tidak dikreditkan? Bagaimana cara mengajukan permohonan secara massal?</strong></h3><div class="ace-line ace-line old-record-id-doxlgrKC7f1vjb3dEIsZv0sWOxb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpg2GbQCyFC8ObGAW7OLyJd"><span style="font-size: 16px;">Jika Anda memiliki lebih dari 10 deposit yang tidak dikreditkan, silakan hubungi Layanan Pelanggan secara langsung untuk mendapatkan bantuan pemrosesan batch.</span></div><div class="ace-line ace-line old-record-id-doxlgiLEyiMS0imSnjTqMUa7lij"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg8Z1jvzHqokTGWtTYSe05cg"><strong style="font-size: 16px;">3.4 Cara Memeriksa Progres, Jangka Waktu Peninjauan, dan Waktu Pemrosesan Dana</strong></h3><div class="ace-line ace-line old-record-id-doxlgVhk1RS9AxYSJBS1whjdoff"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoUQsuyqmRbhCwCvjB4hqXe"><span style="font-size: 16px;">Pelacakan Progres: Anda dapat memeriksa statusnya di halaman <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery/record">Riwayat Permohonan</a></span>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXQSSgHBAG7fP0uhxBeRx4c"><span style="font-size: 16px;">Jangka Waktu Peninjauan: Estimasi waktu peninjauan adalah 8 jam. Jika permohonan Anda belum ditinjau dalam waktu 8 jam, Anda dapat menghubungi Layanan Pelanggan untuk mendapatkan tindak lanjut.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4QUc57RY3FVvaBJZ1vzDFd"><span style="font-size: 16px;">Waktu Pemrosesan Dana: Lihat estimasi waktu penyelesaian yang ditunjukkan pada halaman permohonan.</span></div><div class="ace-line ace-line old-record-id-doxlg8Rpfw8dL7vqPliEgwos7Ic"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYjnDaJprHR5tgPlewJiG8e"><span style="font-size: 16px;"><strong>Catatan</strong>: Estimasi waktu respons kembali mencerminkan durasi maksimum yang diharapkan. Dalam sebagian besar kasus, pemrosesan diselesaikan lebih awal. Namun, karena perbedaan dalam jaringan blockchain atau masalah teknis terkait transfer on-chain, mungkin terjadi keterlambatan.</span></div><div class="ace-line ace-line old-record-id-doxlgzBB9DiVhFEIIA9MVhYZJUe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgpnYj2WP9ts4Qp4acrzWSrL"><strong style="font-size: 16px;">3.5 Apakah biaya layanannya bersifat tetap?</strong></h3><div class="ace-line ace-line old-record-id-doxlgirX5y5qY0djOfxSqDIIIce"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCHW3OUnIHesTdxESrZ5Ozb"><span style="font-size: 16px;">Biaya layanan tidak bersifat tetap. Jumlahnya dapat bervariasi tergantung pada kondisi pasar, biaya operasional, atau kompleksitas teknis.</span></div><div class="ace-line ace-line old-record-id-doxlgGWMKMgdHUiF3ITx7eRHyOr"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg1JbURj3ZJHamGT7QYtKPUh"><strong style="font-size: 16px;">3.6 Apa yang terjadi dengan biaya layanan jika masalah deposit tidak dapat diselesaikan?</strong></h3><div class="ace-line ace-line old-record-id-doxlgAVahJCugkucVMwIEloGPbh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguk1CIo4bRtWqPSVAPr6x2b"><span style="font-size: 16px;">Setelah mengklik "Kirim", jumlah biaya yang sesuai akan dibekukan sementara di akun Spot dan dipotong setelah aset berhasil dipulihkan. Jika kami tidak dapat memulihkan aset, biaya akan otomatis dicairkan.</span></div><div class="ace-line ace-line old-record-id-doxlgQff4Sut4b5RwQQkvnX63Sh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMIXDsmPaxPJ1w1e1ZDy7Je"><strong style="font-size: 16px;">Catatan:</strong></div><div class="ace-line ace-line old-record-id-doxlguElNX89P7RJ2lQxvn460Pb"><span style="font-size: 16px;">1)Kami tidak dapat menjamin bahwa dana akan dikembalikan dalam semua kasus.</span></div><div class="ace-line ace-line old-record-id-doxlgKx8eHO6X4qFx07e39Eywad"><span style="font-size: 16px;">2)Jika jumlah deposit Anda di bawah jumlah minimum yang dapat dikembalikan, deposit tersebut tidak dapat diproses. Jumlah minimum yang dapat dikembalikan sama dengan jumlah penarikan minimum.</span></div><div class="ace-line ace-line old-record-id-Qi5fdQN6fo7h5WxIYDKletPag7f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-IVHbdirijoAsjVxc7EAlNI0Egdh"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MO10dxhProh59Xx4UXElAU33ghb" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" style="font-size: 16px;">Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-SFLVdYs7EoKtLzxG1OElPzJpgch" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah: Deposit Tidak Masuk</a></div></li><li class="ace-line ace-line old-record-id-JJxSdKKEPou6oVxwyvIlM0BSgEg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Permohonan Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-MAFud7LUho0bQTxho9IlXXZVgCc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-JCcFdViafo2EQCxb4UulIYzigWh" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-MdCRdNAqToiOcZx28RJlDSZYgUg"><span style="font-size: 16px;"><br></span></div></div>
Penarikan Tidak Diterima
<div data-page-id="OunEdZEUCoheUAx5Wkkl44VVgb8" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlg82TlGViFINZEyo0FBx5k8u"><strong>1. Penjelasan Penarikan yang Belum Diterima:</strong></h2><div class="ace-line ace-line old-record-id-doxlgXnlToNoSSfQCSGFU904x5f"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgIWQNatTppgC8o0rcHbLS3f"><span style="font-size: 16px;">Untuk penarikan aset blockchain, prosesnya secara umum melibatkan tiga tahap: inisiasi oleh pengirim, konfirmasi pada jaringan blockchain, dan penerimaan oleh alamat tujuan. </span></div><div class="ace-line ace-line old-record-id-doxlgenceQl1iXG03cmQBGELBtf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqsTJ3hVZNc9Qjk7h8eI6Zd"><strong style="font-size: 16px;">Langkah 1: Pengirim memulai permintaan penarikan untuk mentransfer aset dari akun asal.</strong></div><div class="ace-line ace-line old-record-id-doxlggdtndez1RMNeN2x4yDHXQb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0e0Kyskdrs48AyI1m5bg65"><span style="font-size: 16px;">Di MEXC, tergantung pada token dan kondisi jaringan tertentu, ID transaksi (TxID) unik biasanya dibuat dalam waktu 1 hingga 60 menit setelah permintaan penarikan dikirim. Hal ini menunjukkan bahwa MEXC telah memproses transfer dan menyiarkan transaksi ke jaringan blockchain untuk konfirmasi.</span></div><div class="ace-line ace-line old-record-id-doxlgWp1tEnr19JEF2CQcrAnqhc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgPAIak1t7KOdgMZLQDLX6Xc"><strong style="font-size: 16px;">Langkah 2: Konfirmasi pada jaringan blockchain.</strong></div><div class="ace-line ace-line old-record-id-doxlgr6cftY8Wq8W7ry03Nr6yph"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgBidVkVCyoObuBJhprOZxIb"><span style="font-size: 16px;">Selama fase ini, node miner atau validator pada jaringan blockchain memverifikasi transaksi, lalu memasukkannya ke dalam riwayat transaksi blockchain. Waktu yang diperlukan untuk konfirmasi dapat bervariasi tergantung pada kemacetan jaringan, biaya transaksi, dan karakteristik khusus dari blockchain yang digunakan. Anda dapat mengklik ikon rantai di akhir <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">TxID</a> untuk melihat status konfirmasi transaksi pada explorer blockchain yang sesuai.</span></div><div class="ace-line ace-line old-record-id-doxlg3iT4LAWGi93ETONFP5Gmgb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgt0rQzXKuYEjxYJAPT8lMGn"><strong style="font-size: 16px;">Langkah 3: Pihak penerima mengakui dan mengonfirmasi transfer tersebut.</strong></div><div class="ace-line ace-line old-record-id-doxlgR15FxyWjWjwaOYdPTnrjQc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaJfNvAuf00skIW64Rr3Qof"><span style="font-size: 16px;">Setelah transaksi dikonfirmasi oleh jaringan blockchain, aset dikreditkan ke akun tujuan. Anda dapat memverifikasi jumlah konfirmasi dan detail transaksi menggunakan explorer blockchain atau alat relevan lainnya.</span></div><div class="ace-line ace-line old-record-id-doxlgF2pvOvXRjHdVN7E3zgEFrf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgA40LosvyJPIcL1niR2kvUb"><strong>2. Status Penarikan dan Solusi Terkait:</strong></h2><div class="ace-line ace-line old-record-id-doxlg0LWHWcPyMfbRYHPbxmmmqe"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="154;208;455" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="154"><col width="208"><col width="455"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgBCDAyIvHycFogD0AMnpDJd"><strong style="font-size: 16px;">Status Penarikan</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgGP5XIX64YUaLRLH0JfJEcg"><strong style="font-size: 16px;">Penjelasan Status</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgtZZkuok9WP3ikcxwQfWPxd"><strong style="font-size: 16px;">Solusi</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgrtSWpZ6sE2fTXrsbGkOJKh"><span style="font-size: 16px;">Menunggu Verifikasi</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgVx9IhBUPRq1vei8wPlpDch"><span style="font-size: 16px;">Permintaan penarikan telah dikirim</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RaRMdXL4woffM6xkq5ClojpQgWL"><span style="font-size: 16px;">Penarikan ini memerlukan konfirmasi sekunder. MEXC telah mengirimkan tautan konfirmasi ke email atau kotak masuk SMS Anda yang terdaftar. Silakan buka tautan, lalu verifikasikan empat digit terakhir dari alamat penarikan Anda.</span></div><div class="ace-line ace-line old-record-id-C3imd1XiWoLmPcxwJZulJOd9gLf"><span style="font-size: 16px;">Harap perhatikan:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-TXjedZdpto2ZnpxFNAelFniJg5b" data-list="bullet"><div><span style="font-size: 16px;">Jika alamat penarikan Anda menyertakan Memo atau Tag, Anda perlu memverifikasi empat digit terakhir dari alamat publik, bukan empat digit terakhir dari Memo atau Tag</span></div></li><li class="ace-line ace-line old-record-id-VrDAdTKjWoLsWKx5aptl4uSHgud" data-list="bullet"><div><span style="font-size: 16px;">Verifikasi alamat peka huruf besar-kecil</span></div></li><li class="ace-line ace-line old-record-id-OCeSdGbt5owVXhx1xd5lcaaIgrd" data-list="bullet"><div><span style="font-size: 16px;">Tautan ini berlaku selama 15 menit. Jika tautan kedaluwarsa sebelum verifikasi selesai, harap batalkan penarikan dan ajukan permintaan penarikan baru</span></div></li></ul></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg8IWN10SmHPCsikbQZDuyze"><span style="font-size: 16px;">Sedang Ditinjau</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgCGxWic01SROdfiuvzhpqyh"><span style="font-size: 16px;">Permintaan penarikan sedang dalam peninjauan manual</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmdVp94ek58otKvPFv1VkNy"><span style="font-size: 16px;">Penarikan Anda saat ini sedang ditinjau. Estimasi waktu pemrosesan adalah 5-60 menit.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgBhe0hCAClTmiPYzqGPRa8d"><span style="font-size: 16px;">Menunggu Diproses</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg4j3yqCQMncJF0ItWZiza1b"><span style="font-size: 16px;">Permintaan penarikan sedang menunggu pemrosesan sistem</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg1ejJcjsOhEcJxFbDwkpoCh"><span style="font-size: 16px;">Jika penarikan Anda tetap dalam status "Menunggu Diproses" untuk waktu yang lama, harap periksa kembali apakah saluran penarikan tersebut saat ini aktif/berfungsi.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5V1K1ZSEuaT1JeLAgq9YGg"><span style="font-size: 16px;">Saluran penarikan ditutup: Saluran penarikan saat ini ditutup. Harap tunggu hingga saluran terbuka kembali sebelum mencoba lagi.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcyNFWGAbU9kb2fVW0tzlEg"><span style="font-size: 16px;">Saluran penarikan terbuka: Penarikan tidak berhasil dikirim. Silakan hubungi Layanan Pelanggan untuk mendapatkan bantuan.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg7fcoUOoic4GSjyLuw4cgyh"><span style="font-size: 16px;">Diproses</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgbwCU0usUgYIB14pvfpJKbh"><span style="font-size: 16px;">Penarikan sedang diproses oleh sistem</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgOvL6FTlN8DrSzU8BnOYOqt"><span style="font-size: 16px;">Penarikan saat ini sedang diproses. Harap bersabar menunggu. Jika Anda perlu membatalkan penarikan pada tahap ini, silakan hubungi Layanan Pelanggan untuk mengirimkan permintaan pembatalan. Untuk referensi tambahan, silakan lihat: <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/articles/17827791528659">Cara Membatalkan Penarikan</a>.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgshY6mOnYZdYQGas8YZj2xe"><span style="font-size: 16px;">Menunggu Konfirmasi Blockchain</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgWReiK8ga4CDtayTzz0ZYiG"><span style="font-size: 16px;">Menunggu konfirmasi dari jaringan blockchain</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoDdystCyEtoQQDFyZvq7sc"><span style="font-size: 16px;">Penarikan telah dikirim. Harap tunggu hingga transaksi dikonfirmasi di blockchain.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgOElf3BtnSbky7wbtKVgXQh"><span style="font-size: 16px;">Menunggu Konfirmasi Blok</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgJ7vsNlR8u5dwoD1VXZhszg"><span style="font-size: 16px;">Transaksi sedang menunggu untuk dimasukkan ke dalam blok</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgVmqFuazIjErzuccyGpXVQk"><span style="font-size: 16px;">Penarikan telah dikirim. Harap tunggu hingga transaksi dimasukkan ke dalam blok.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgiehvzJeBj1GDTC0HwsLt2e"><span style="font-size: 16px;">Dibatalkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgf97xC21I8K74Tzna7kjfBf"><span style="font-size: 16px;">Permintaan penarikan telah dibatalkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTwECRIf4jbN43EFTMdNs2e"><span style="font-size: 16px;">Penarikan telah dibatalkan. Anda dapat mengirimkan permintaan baru. Jika pembatalan tidak dimulai oleh Anda atau aset Anda dibekukan, segera hubungi Layanan Pelanggan.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgIeUA2O94zg3DVOj5MTJaie"><span style="font-size: 16px;">Penarikan Berhasil</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgtEdULIVTDAsUL945hld5Eg"><span style="font-size: 16px;">Penarikan berhasil diselesaikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgPcOm8ut4sKRkA1xrrSNHCf"><span style="font-size: 16px;">Aset Anda telah dikirim dari MEXC ke alamat yang ditentukan. Jika penerima belum menerimanya, hubungi platform penerima untuk memverifikasi deposit.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxlgHXzCiTUJIos5i9GpSvCeWL"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgc7g7BPDhmhUAIWRy8pF4Ve"><strong style="font-size: 16px;">Pengingat:</strong></div><div class="ace-line ace-line old-record-id-doxlgb5u9NkQYZWacnUDPRAfJIg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg7LBGSSLG4xyQXYrGJK0ePc"><span style="font-size: 16px;">1) Jika statusnya <strong>Diproses</strong>, keterlambatan mungkin disebabkan oleh sifat jaringan blockchain atau potensi kemacetan jaringan. Harap bersabar sementara penarikan sedang dikonfirmasi.</span></div><div class="ace-line ace-line old-record-id-doxlgbMgmlGE9sRsuDkjOBBX2Cc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxylnlMyIt43qycDyERuNWc"><span style="font-size: 16px;">2) Jika statusnya <strong>Penarikan Berhasil</strong> tetapi dana belum tiba, kami sarankan Anda menyalin TxID penarikan dan menghubungi platform penerima untuk mendapatkan bantuan lebih lanjut.</span></div><div class="ace-line ace-line old-record-id-doxlgWIqRhxF0WSkStyMB6u8JCh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgtiaV6NGBPeGDXe7df04Lrg"><span style="font-size: 16px;">3) Jika status menunjukkan <strong>Penarikan Berhasil</strong> tetapi dana dikembalikan ke MEXC, buka <strong><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Aplikasi Pengembalian Deposit Tidak Terkredit</a></strong>lalu pilih<strong> Penarikan dari MEXC ke platform lain dikembalikan</strong>. Isi detaildan kirim permintaan pemulihan dana. Setelah dikirim, permintaan akan ditinjau dan diselesaikan dalam 1 - 2 hari kerja. </span></div><div class="ace-line ace-line old-record-id-RskkdxPguoDDHBxJusTlRsjzggd"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-L5ACdlt47opNDUxitnRlUXCugwe"><span style="font-size: 16px;">4) Jika permintaan penarikan tidak menghasilkan TxID dalam waktu 1 jam, silakan buka <strong>Dompet</strong> → <strong>Riwayat Pendanaan</strong> → <strong><a data-lark-is-custom="true" href="https://www.mexc.com/assets/record">Penarikan</a></strong>, temukan permintaan terkait, lalu segera hubungi Layanan Pelanggan MEXC. Sertakan tangkapan layar catatan penarikan agar kami dapat segera membantu.</span></div><div class="ace-line ace-line old-record-id-FIGAdpmVOoII6GxYrpzlPmA3gUf"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RPwhdxbSho3z8rx03oXl2MxRgid"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-RJ1PdO8Ato9RD8xSP9NlMRwdg0e" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-size: 16px;">Melakukan Penarikan di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-RoJ0dyxDvopVX5xeJnSlcPw3gGh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">Cara Melakukan Penarikan di MEXC (Web)</a></div></li><li class="ace-line ace-line old-record-id-ZzMedsSfkoE9VxxmhUJluwLzgQg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-size: 16px;">FAQ Penarikan</a></div></li></ul></div>
Panduan Penyelesaian Masalah: Deposit Tidak Dikreditkan
<div data-page-id="Sdncdi7lboa40xxe1OOlVKbYg6b" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlgNX0vgu8RaBBNVdzj7qdqud"><strong>1. Periksa Apakah Saluran Deposit Terbuka</strong></h2><div class="ace-line ace-line old-record-id-doxlgfUz2mz7JTdQiDgyps0EUee"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEkUKgUvY4AH6GeozrTqsCd"><span style="font-size: 16px;">Jika saluran deposit saat ini ditutup atau sedang dalam pemeliharaan, deposit Anda mungkin tidak dapat dikreditkan untuk sementara. Harap bersabar menunggu. Setelah saluran dibuka kembali, status deposit Anda dapat dikonfirmasi.</span></div><div class="ace-line ace-line old-record-id-doxlgVyxlejr6LNgh4gA3DLImRf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguoETMIjckSv5W5PFlQojte"><span style="font-size: 16px;">Untuk mengetahui detail selengkapnya tentang penangguhan deposit/penarikan, lihat: <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791526229">Tindakan yang Harus Dilakukan Ketika Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgPUhm9fTRBXHFMQAkLgTGHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgbRQvoHgUeWeGVbwe3b0Tue"><strong>2. Periksa Status Jaringan Blockchain</strong></h2><div class="ace-line ace-line old-record-id-doxlg2mlhJ14SfuwPhoAbxnEgXf"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgvUKOWyrSi6K6S5dISxnO4C"><span style="font-size: 16px;">Jika status jaringan blockchain menunjukkan <strong>Deposit tidak berhasil</strong>, Anda perlu menghubungi platform pengirim untuk mengonfirmasi masalah tersebut.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCsuP7Q43aBmCkDSX4VoEFg"><span style="font-size: 16px;">Jika status jaringan blockchain menunjukkan <strong>Deposit berhasil</strong>, silakan periksa apakah jumlah konfirmasi yang diperlukan untuk prakredit atau pengkreditan penuh telah terpenuhi.</span></div><div class="ace-line ace-line old-record-id-doxlg0XqqyWhbLe62BFTWwO5d9g"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEcWroajZhpxeYycZkO9zCh"><span style="font-size: 16px;">Cara memeriksa: Buka <strong>Dompet → Riwayat Pendanaan → Deposit</strong>, cari catatan deposit tertentu, lalu klik <strong>hyperlink TxID</strong> untuk melihat detail transaksi pada explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlg5vzsL2BGMlbWNrhjNUoiRb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b25c5e0f-b4b8-40b1-b7bb-e1868428aee7","height":192,"width":414,"currHeight":192,"currWidth":414,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEKCubSxr2o4R9uxZlNTloclGg5D%2F%3Fpreview_type%3D16","file_token":"EKCubSxr2o4R9uxZlNTloclGg5D","image_type":"image/png","size":512959,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlguDdz4ZLlZDgOVt4IhFuuMb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843318NLCO1MajTra0PE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFS0N1YlN4cjJvNFI5dXhabE5UbG9jbEdnNUQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd1RGR6NFpMbFpEZ09WdDRJaEZ1dU1iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FS0N1YlN4cjJvNFI5dXhabE5UbG9jbEdnNUQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/EKCubSxr2o4R9uxZlNTloclGg5D/?mount_node_token=doxlguDdz4ZLlZDgOVt4IhFuuMb&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://EKCubSxr2o4R9uxZlNTloclGg5D" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgP65ME9HR2IsNF5v3YKfVDb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglKcZ5hTyzdbs3TfjqNjitg"><span style="font-size: 16px;">Lihat status jaringan blockchain di explorer blockchain.</span></div><div class="ace-line ace-line old-record-id-doxlgKFaCaC9mtX6sCeywpCs8xe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c9d7ef0c-3390-4a7d-bd6d-eadadf27ec3b","height":185,"width":414,"currHeight":185,"currWidth":414,"natrualHeight":185,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIG2UbZYghoE21Tx7plhl7KMWg8a%2F%3Fpreview_type%3D16","file_token":"IG2UbZYghoE21Tx7plhl7KMWg8a","image_type":"image/png","size":292263,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgyEgJXtGeKMISPIQLyaXHad"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843030oNUfBHKszI8h4h.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJRzJVYlpZZ2hvRTIxVHg3cGxobDdLTVdnOGEiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd5RWdKWHRHZUtNSVNQSVFMeWFYSGFkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JRzJVYlpZZ2hvRTIxVHg3cGxobDdLTVdnOGEvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/IG2UbZYghoE21Tx7plhl7KMWg8a/?mount_node_token=doxlgyEgJXtGeKMISPIQLyaXHad&mount_point=docx_image" data-width="414" data-height="185" data-lark-image-uri="drivetoken://IG2UbZYghoE21Tx7plhl7KMWg8a" data-lark-image-width="414" data-lark-image-height="185" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgzhu1yDIeIGAuUinO62Lqtf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5W20ja1WCsJyswSaYpvBEg"><strong>3. Periksa Jumlah Konfirmasi Blockchain</strong></h2><div class="ace-line ace-line old-record-id-doxlgydOEbtjqdsrH6nfe3vsJyd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaxNb2sVeYisR362kVMRj1d"><span style="font-size: 16px;">Agar deposit berhasil dikreditkan ke akun MEXC Anda, setiap kripto memerlukan sejumlah konfirmasi blockchain tertentu. Jika deposit Anda belum tiba karena konfirmasi tidak cukup, silakan ikuti langkah-langkah berikut:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgtwmCh8Pi3pCt7FPXHXI6rd" data-list="bullet"><div><span style="font-size: 16px;">Jika jumlah konfirmasi yang dibutuhkan belum tercapai, harap bersabar menunggu hingga konfirmasi on-chain selesai.</span></div></li><li class="ace-line ace-line old-record-id-doxlgaEAxy8DrFpJWHmOUV3NgRd" data-list="bullet"><div><span style="font-size: 16px;">Jika konfirmasi yang diperlukan telah terpenuhi, tetapi dana masih tidak dikreditkan, periksa apakah transaksi muncul dalam riwayat deposit Anda.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgMMBwcycufaqUvnSXxAMM3c"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaWF66jg6spkvpHS9DvWtzb"><span style="font-size: 16px;">Catatan: Jumlah minimum konfirmasi bervariasi berdasarkan kripto. Jika transaksi Anda belum mencapai jumlah konfirmasi yang diperlukan, silakan lanjutkan menunggu.</span></div><div class="ace-line ace-line old-record-id-doxlgMrupBrDpDhT1dY612oFRvh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5y6SuzXQP8XF2sLhAUh5vb"><span style="font-size: 16px;">Jika Anda ingin mempelajari selengkapnya tentang persyaratan konfirmasi blockchain, silakan lihat <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">Cara Memeriksa Jumlah Konfirmasi Blok di MEXC</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgicVsNTJrVXAJen1CCXmUxb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d0d75859-99a7-4c67-9836-c8d40158d24d","height":198,"width":414,"currHeight":198,"currWidth":414,"natrualHeight":198,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOSaebYNhdoeKfXxjeenlKx5MgVg%2F%3Fpreview_type%3D16","file_token":"OSaebYNhdoeKfXxjeenlKx5MgVg","image_type":"image/png","size":400777,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgp8T5HpQs5k4rFDDxZAvW0N"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843307sOyg3A7GSjQVUR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPU2FlYllOaGRvZUtmWHhqZWVubEt4NU1nVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdwOFQ1SHBRczVrNHJGRER4WkF2VzBOIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PU2FlYllOaGRvZUtmWHhqZWVubEt4NU1nVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/OSaebYNhdoeKfXxjeenlKx5MgVg/?mount_node_token=doxlgp8T5HpQs5k4rFDDxZAvW0N&mount_point=docx_image" data-width="414" data-height="198" data-lark-image-uri="drivetoken://OSaebYNhdoeKfXxjeenlKx5MgVg" data-lark-image-width="414" data-lark-image-height="198" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgwNqOOgR5Lb3vqb4gOuBKNb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSGeof6JOFM6h3ocqza0T9f"><strong>4. Periksa Catatan Deposit di Akun Anda</strong></h2><div class="ace-line ace-line old-record-id-doxlgMJg7Q2VQD0zSyAssD2w1Ff"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRRnuUnqzbi41YFYv06gxfb"><span style="font-size: 16px;">Verifikasi apakah catatan deposit muncul di akun Anda. Untuk mengetahui informasi selengkapnya tentang status deposit, Anda dapat melihat <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791526203">Status Setoran Umum dan Cara Menyelesaikannya</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgXEuInIuSPKyuTvOQtqMS5d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpE4vM5gFyKpDCh6BYHDzYS"><span style="font-size: 16px;">Jika tidak ada catatan deposit terkait di akun Anda, Anda dapat melanjutkan dengan mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlghVKCjIKzbUe5omI1pNWQwc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg2HVhG3zvW0gSHAVaYdkP2a"><strong>5. Solusi Umum Lainnya untuk Deposit yang Tidak Dikreditkan</strong></h2><div class="ace-line ace-line old-record-id-doxlgMIb2w2ACyqVS8oNpjmR9Ge"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgajLk1R61r1ASWjOpaEjpHd"><strong style="font-size: 16px;">5.1 Mendepositkan Kripto yang Tidak Didukung di MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgS5xNosb01Ed9uxQ07EoDih"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgdZBbHxxW8KbHCwSwUfGjzf"><span style="font-size: 16px;">Jika alamat kontrak kripto yang Anda depositkan tidak cocok dengan alamat kontrak kripto yang didukung oleh MEXC, deposit Anda tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgxNsmnmraOSAEcWosphcCce"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f689320c-b51e-457e-b260-d4e0a3493a73","height":181,"width":414,"currHeight":181,"currWidth":414,"natrualHeight":181,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOQpobA4K9ox1tbxrOD4leXIfgwh%2F%3Fpreview_type%3D16","file_token":"OQpobA4K9ox1tbxrOD4leXIfgwh","image_type":"image/png","size":359113,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgNLngQ9cjLIrp9hHuCQ1i5d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842885qOxYoQs1LytqRG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPUXBvYkE0SzlveDF0YnhyT0Q0bGVYSWZnd2giLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdOTG5nUTljakxJcnA5aEh1Q1ExaTVkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PUXBvYkE0SzlveDF0YnhyT0Q0bGVYSWZnd2gvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/OQpobA4K9ox1tbxrOD4leXIfgwh/?mount_node_token=doxlgNLngQ9cjLIrp9hHuCQ1i5d&mount_point=docx_image" data-width="414" data-height="181" data-lark-image-uri="drivetoken://OQpobA4K9ox1tbxrOD4leXIfgwh" data-lark-image-width="414" data-lark-image-height="181" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg0g5Zg2UUE63XIkZQKyo6Fh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgA1VLkligzKzXSsPnYGgJ6c"><strong style="font-size: 16px;">5.2 Jaringan Deposit Salah</strong></h3><div class="ace-line ace-line old-record-id-doxlgVdR8LsLrb1VnTp4gO6XvDe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgh1J2MweuHK6DvYAMmAwJlg"><span style="font-size: 16px;"><strong>Mendepositkan melalui jaringan yang salah</strong>: Hal ini terjadi ketika Anda memilih jaringan yang salah untuk transfer token. Misalnya, jika Anda mendepositkan MX, lalu menyalin alamat deposit MX (jaringan ETH) dari halaman deposit MEXC, tetapi tidak sengaja menggunakan jaringan BEP20 pada platform penarikan untuk mengirim dana ke alamat ETH tersebut, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgRUewRDdRVXFrBMoLiw9HXb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCd7YR9RsSo04VD7Unx7Ibd"><span style="font-size: 16px;">Dalam kasus ini, harap ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a> sesegera mungkin. MEXC akan melakukan yang terbaik untuk membantu Anda menyelesaikan masalah ini. Guna memeriksa jaringan yang didukung untuk sebuah token, buka halaman penarikan pada platform pengiriman, lalu klik <strong>Jaringan</strong> untuk melihat opsinya.</span></div><div class="ace-line ace-line old-record-id-doxlgIfYy2QJKO48RA61aLr8fRd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"33e6e11d-bdfc-4fb5-85f9-81664b1e1311","height":196,"width":414,"currHeight":196,"currWidth":414,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FTsjhbtDqZovo7axg9j2lyVtxgZc%2F%3Fpreview_type%3D16","file_token":"TsjhbtDqZovo7axg9j2lyVtxgZc","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgFh9Hhto9M6UcDx01M6L9qf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842935MUsA6IU9KdtEaj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUc2poYnREcVpvdm83YXhnOWoybHlWdHhnWmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdGaDlIaHRvOU02VWNEeDAxTTZMOXFmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Uc2poYnREcVpvdm83YXhnOWoybHlWdHhnWmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/TsjhbtDqZovo7axg9j2lyVtxgZc/?mount_node_token=doxlgFh9Hhto9M6UcDx01M6L9qf&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://TsjhbtDqZovo7axg9j2lyVtxgZc" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlguCUxg8YYOr5PyKZeaFntyf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgbLcSltTbWmIubl58YfW2X4"><strong style="font-size: 16px;">5.3 Mendepositkan Melalui Jaringan yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlgfuNQIkFzOWtBx9VYvbRnud"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg8VjCYLv5Y2sFK91j6LkGqb"><span style="font-size: 16px;">Jika Anda memilih jaringan yang tidak didukung oleh MEXC saat mendepositkan token, deposit tidak akan dikreditkan. Misalnya, saat mendepositkan MX, MEXC hanya mendukung deposit melalui jaringan ETH, BSC, dan MORPH. Jika Anda menggunakan jaringan di luar daftar yang didukung ini pada platform penarikan, deposit tidak akan berhasil dikreditkan.</span></div><div class="ace-line ace-line old-record-id-doxlgPcJ04CrS1DlaL89PpE5fLe"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f6aeb165-6b35-4461-b0e0-ebc20b0b7482","height":196,"width":414,"currHeight":196,"currWidth":414,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVdfJbvqaro8VN7xtBgKlBP0Fgeg%2F%3Fpreview_type%3D16","file_token":"VdfJbvqaro8VN7xtBgKlBP0Fgeg","image_type":"image/png","size":450232,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgDTOOFHbXSLZETeYApTWwEe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105843422sM03V3YCJXBdZj.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWZGZKYnZxYXJvOFZON3h0QmdLbEJQMEZnZWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdEVE9PRkhiWFNMWkVUZVlBcFRXd0VlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WZGZKYnZxYXJvOFZON3h0QmdLbEJQMEZnZWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/VdfJbvqaro8VN7xtBgKlBP0Fgeg/?mount_node_token=doxlgDTOOFHbXSLZETeYApTWwEe&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://VdfJbvqaro8VN7xtBgKlBP0Fgeg" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgd3iYeV6Y0BmDGn32lFBAZb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgwEbA1xgKeElGKmMdQNITVh"><strong style="font-size: 16px;">5.4 Kode Memo/Tag Hilang atau Salah, Sehingga Deposit Gagal</strong></h3><div class="ace-line ace-line old-record-id-doxlg9K8hUrAuBHsauNTxd6ENmc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSte1q0kH67FkMe0MbzonLc"><span style="font-size: 16px;">Beberapa token memerlukan Memo, Tag, atau pengenal unik agar deposit berhasil, seperti XRP, TON, ATOM, dll. Jika deposit Anda belum dikreditkan akibat Memo/Tag hilang atau salah, silakan ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgjDoRCcFXb0R7zmDMYmjePf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgbEWUPaNKcr4zKto41q2dLg"><span style="font-size: 16px;">Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau pesan di situs setelah selesai. Untuk mendapatkan instruksi tentang cara mengisi formulir ini, silakan lihat panduan <a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">Cara Mengisi Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>.</span></div><div class="ace-line ace-line old-record-id-doxlgYKdHHXf5cGuRo4EA5h8wYM"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlggNxfeQ5W6ZYhgjL5sbk7cg"><span style="font-size: 16px;">Untuk mempelajari selengkapnya tentang persyaratan Memo/Tag, lihat <a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/what-are-memos-tags-/1">Apa itu Memo/Tag</a>?</span></div><div class="ace-line ace-line old-record-id-doxlg1JUx0at371ilAT1eO42Fqg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7b43aff7-17fe-40d3-b226-92c26b936bc8","height":285,"width":414,"currHeight":285,"currWidth":414,"natrualHeight":285,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHuCAbjCKJoQNw2xr2QSlxZxJgzh%2F%3Fpreview_type%3D16","file_token":"HuCAbjCKJoQNw2xr2QSlxZxJgzh","image_type":"image/png","size":159681,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgNhri5CEne2D3xNYi0uzdOh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260608105842728c8zKTMQ15wAH59.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJIdUNBYmpDS0pvUU53MnhyMlFTbHhaeEpnemgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdOaHJpNUNFbmUyRDN4TllpMHV6ZE9oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9IdUNBYmpDS0pvUU53MnhyMlFTbHhaeEpnemgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/HuCAbjCKJoQNw2xr2QSlxZxJgzh/?mount_node_token=doxlgNhri5CEne2D3xNYi0uzdOh&mount_point=docx_image" data-width="414" data-height="285" data-lark-image-uri="drivetoken://HuCAbjCKJoQNw2xr2QSlxZxJgzh" data-lark-image-width="414" data-lark-image-height="285" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg1HGREE1Sa5pSaOlSzgmQAb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg9nonrygxsjpZwroyYcc09d"><strong style="font-size: 16px;">5.5 Deposit Dilakukan Melalui Smart Contract yang Tidak Didukung</strong></h3><div class="ace-line ace-line old-record-id-doxlge5qcolykTFI2EOLg0i6neg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSkII4Z2KBTGZl3CWpH8UUb"><span style="font-size: 16px;">Untuk token tertentu, MEXC saat ini tidak mendukung deposit yang dilakukan melalui transfer smart contract. Dalam kasus seperti itu, transaksi tidak akan otomatis dikreditkan ke akun MEXC Anda dan memerlukan pemrosesan manual.</span></div><div class="ace-line ace-line old-record-id-doxlgqLDqzKZNcku3zzlBrWKTlh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgemToSZ5Sh75F2S67xLUsyb"><span style="font-size: 16px;">Harap ajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Proses peninjauan biasanya memerlukan waktu 1-2 hari kerja, lalu hasilnya akan diberitahukan kepada Anda melalui email atau notifikasi situs web setelah selesai.</span></div><div class="ace-line ace-line old-record-id-doxlgPQjcThML42CQMuzIclUCpd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgb9EjAX6KDv2QqSdBuNpUFh"><strong style="font-size: 16px;">5.6 Token yang Didepositkan telah Mengalami Delisting dari Platform MEXC</strong></h3><div class="ace-line ace-line old-record-id-doxlgVbZuIyNEXj6CORWosyaDYd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgNFdERUhPT0aPGEj36dYhYD"><span style="font-size: 16px;">Jika Anda mendepositkan token yang telah mengalami delisting dari MEXC dan dananya tidak dikreditkan, silakan hubungi Layanan Pelanggan untuk mendapatkan bantuan.</span></div><div class="ace-line ace-line old-record-id-doxlgYLoA2lNZAWigeCgJWOMQ6e"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgfGiU8VBqKLnPYHI5ZCvhf1"><span style="font-size: 16px;">Apabila deposit tidak dikreditkan, Anda juga dapat mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a>. Setelah pengajuan, MEXC biasanya akan memberitahukan hasil peninjauan kepada Anda dalam waktu 1-2 hari kerja melalui email atau notifikasi situs web.</span></div><div class="ace-line ace-line old-record-id-QnXodnhj1o1t3MxNvgwlQnsNgpe"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-DCxXdvrtYosRG2x7G7wlo0cFgRc"><strong style="font-size: 16px;">5.7 Beberapa Transfer dengan TxID Sama</strong></h3><div class="ace-line ace-line old-record-id-I2TGdhuPMoaEDaxcKqtlJ4cygPc"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WVqWdf3n2oL6UDxUZfYle3TZgTf"><span style="font-size: 16px;">Jika beberapa transfer disertakan dengan hash transaksi blockchain (TxID) sama, yang melibatkan beberapa alamat penerima dalam transfer satu-ke-banyak, deposit Anda mungkin tidak dikreditkan sepenuhnya.</span></div><div class="ace-line ace-line old-record-id-LlGwdUFseoaoyYx3PUElhZwUgyf"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZwhNdhnTYoON4LxbpKJl4pK4gqe"><span style="font-size: 16px;">Apabila deposit tidak dikreditkan, Anda juga dapat mengajukan <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a> di MEXC. Setelah permohonan dikirim, MEXC akan mengabari hasil peninjauan kepada Anda melalui email atau pesan di situs dalam waktu 1-2 hari.</span></div><div class="ace-line ace-line old-record-id-PV6pdu6EioJDsPxw3Qyl0GFYgcd"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EoFZd5eDIoupQbx6qiNl3Fc3gBc"><span style="font-size: 16px;">Harap perhatikan: Jika terdapat beberapa deposit dengan TxID sama, Anda perlu menambahkan titik dua ":" dan angka "99999999" setelah TxID saat mengirimkan formulir. Formatnya adalah: TxID:99999999. Akhiran ini digunakan untuk membedakan beberapa catatan pengajuan dengan TxID sama dan tidak akan memengaruhi pemrosesan aktual kasus Anda.</span></div><div class="ace-line ace-line old-record-id-W4EodTe2Dob7Ujx1bO0lRNqWgFe"> <span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-CtlCduITdoJ88KxqKwBlWVckgMg"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Se3kdK4ZUofwbjxYrPxl8ohzgHd" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">Apa itu Permohonan Pengembalian Deposit Tidak Masuk?</a></div></li><li class="ace-line ace-line old-record-id-P2ULd1n9Zopwb1xTKd8l3giigad" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969" data-lark-is-custom="true" style="font-size: 16px;">Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></div></li><li class="ace-line ace-line old-record-id-SeRVdibo1oTCWBxi1x9lOt0agLc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></div></li><li class="ace-line ace-line old-record-id-LxBSdYtHJoOnXPxrk0plsdi2gXe" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (App)</a> </div></li><li class="ace-line ace-line old-record-id-FPYedClBno3mPTxX1eGlBK12gkb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul><div class="ace-line ace-line old-record-id-SdMmdjWuNob2gOxVOOslUTXigyh"><span style="font-size: 16px;"><br></span></div></div>
Cara Mengatur Pengaturan Penarikan
<div data-page-id="I1SEdxjZwoSnI1x2H6YlqvQUgmb" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F202605291731155315OkB3raJw9k1uV.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><div class="ace-line ace-line old-record-id-doxlgLUOp80VnOHwciijruWXauf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Masalah keamanan di bidang mata uang kripto selalu menjadi perhatian bagi platform dan pengguna. Dampak dari insiden Mt. Gox belum hilang, dan insiden pencurian kripto terus bermunculan. Untuk melindungi aset pengguna, MEXC menyediakan autentikasi dua faktor (2FA) dan pengaturan keamanan lanjutan.</span></div><div class="ace-line ace-line old-record-id-doxlgKibQ1TB71XdSjTpuklrGqd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgT1URql61dEEtEFLFLe2woc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Saat memulai penarikan, Anda perlu memasukkan kode verifikasi email, kode verifikasi seluler, dan kode Google Authenticator. Ini semua merupakan tindakan keamanan dalam kerangka autentikasi dua faktor (2FA). Demi memastikan keamanan akun, Anda disarankan untuk mengaktifkan setidaknya satu bentuk autentikasi dua faktor. Jika Anda ingin mempelajari cara untuk menyiapkan Google Authenticator, Anda dapat melihat "<a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791509545">Menautkan Google Authenticator</a>". Dalam pengaturan keamanan lanjutan, Anda dapat mengonfigurasi penarikan untuk memastikan keamanan aset pribadi.</span></div><div class="ace-line ace-line old-record-id-doxlgLCWuU9fGcdxQ26SkXXliPh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg9VYBFaWUrVsx0PZ889nJyh"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Web</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlglzoeiBFsKm6D3Jw44gI8Bb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Cepat%20DEX%2B.-,1.1%20Penarikan%20Cepat,-Klik%20tombol%20pengalih">Penarikan Cepat</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgj756va5jm22KSEJpKZf0q2" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=1.2%20Whitelist%20Penarikan">Whitelist Penarikan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlg7aDCAXJNH8Y3NQ0iS8gkMh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Fitur%20Pembatasan%20Keamanan%20Whitelist%3A">Fitur Pembatasan Keamanan Whitelist</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgXl8knZASXMYgTAuKGs1Wr8" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=1.3%20Transfer%20Cepat%20DEX%2B">Transfer Cepat DEX+</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxlg8VKoPS5vIcxwkve04DPhxf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgwGcqowOQcU88aQbUjfzHld"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Aplikasi</strong></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgDGclir4zhrLYfW6F1195Gf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=mengaktifkan%20fitur%20ini.-,2.2%20Penarikan%20Cepat,-Ketuk%20tombol%20pengalih">Penarikan Cepat</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgQLz5Tp3XZC64YjXsRBjjZb" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Keamanan%20Aset.-,2.1%20Whitelist,-1)%20Ketuk%20tombol">Whitelist Penarikan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgYEUkqSl7Q7XVfdm19IuwJc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=Konfirmasi%20untuk%20menyelesaikan.-,Pembatasan%20Keamanan%20Whitelist%3A,-Ketika%20whitelist%20penarikan">Fitur Pembatasan Keamanan Whitelist</a></span></div></li><li class="ace-line ace-line old-record-id-doxlg75QPtqIG61siCPCz8G2nye" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><a href="https://www.mexc.fm/id-ID/support/article/how-to-set-withdrawal-settings-253549374230474752#:~:text=2.3%20Transfer%20Cepat%20DEX%2B">Transfer Cepat DEX+</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgI4MbQkcqc2E9gcrPqTF5ng"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgzS3mlcSXkH1Z755Fat0dFc"><span style="font-family: arial, helvetica, sans-serif;"><strong>1. Cara Mengatur Pengaturan Penarikan di Web</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgZTCUaFAgrNYVK4TXkuNAzh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgK7EkmIgm0lmGVU0FwXS81g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Masuk ke MEXC, arahkan kursor ke ikon pengguna di sudut kanan atas beranda, lalu pilih <strong><a data-lark-is-custom="true" href="https://www.mexc.com/user/security">Keamanan</a></strong>. Gulir ke bawah ke "Keamanan Lanjutan", lalu di bawahnya Anda akan menemukan "Pengaturan Keamanan Dana". </span></div><div class="ace-line ace-line old-record-id-doxlgpskvSzSaCzepwOq5WuVYCg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e34f480f-19fd-458d-8cea-276e0042c2e5","height":201,"width":414,"currHeight":201,"currWidth":414,"natrualHeight":201,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FOpmVbeokboKEZXxAYccloi3ggec%2F%3Fpreview_type%3D16","file_token":"OpmVbeokboKEZXxAYccloi3ggec","image_type":"image/png","size":586599,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg143IZvbrmBNshk3jy0Ghld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172709530sqrC61Y2ISQLmE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJPcG1WYmVva2JvS0VaWHhBWWNjbG9pM2dnZWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGcxNDNJWnZicm1CTnNoazNqeTBHaGxkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9PcG1WYmVva2JvS0VaWHhBWWNjbG9pM2dnZWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/OpmVbeokboKEZXxAYccloi3ggec/?mount_node_token=doxlg143IZvbrmBNshk3jy0Ghld&mount_point=docx_image" data-width="414" data-height="201" data-lark-image-uri="drivetoken://OpmVbeokboKEZXxAYccloi3ggec" data-lark-image-width="414" data-lark-image-height="201" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgmBO0pXjet6wh6IHXAPWYzc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmr4Up39YUvOyIbqrRINoJK"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">"Pengaturan Keamanan Dana" dibagi menjadi tiga fitur: <strong>Penarikan Cepat</strong>, <strong>Whitelist Penarikan</strong>, dan <strong>Transfer Cepat DEX+</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgkXW6cnTzLoSEOftMbkJQIf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3a868121-f626-40dc-bbf6-ebab89045fc8","height":182,"width":414,"currHeight":182,"currWidth":414,"natrualHeight":182,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBPW9bxWUzodSJqx2T9ilInkugMg%2F%3Fpreview_type%3D16","file_token":"BPW9bxWUzodSJqx2T9ilInkugMg","image_type":"image/png","size":472107,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgfgylQaQu4TeEN6b5Snp3ig"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172708874KI997wf9ATryOo.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJCUFc5YnhXVXpvZFNKcXgyVDlpbElua3VnTWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdmZ3lsUWFRdTRUZUVONmI1U25wM2lnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CUFc5YnhXVXpvZFNKcXgyVDlpbElua3VnTWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/BPW9bxWUzodSJqx2T9ilInkugMg/?mount_node_token=doxlgfgylQaQu4TeEN6b5Snp3ig&mount_point=docx_image" data-width="414" data-height="182" data-lark-image-uri="drivetoken://BPW9bxWUzodSJqx2T9ilInkugMg" data-lark-image-width="414" data-lark-image-height="182" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgcuDW0XrayzQ6TBGgQlmbhX"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgs7LtZCww4g5zvOj9SciFu3"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.1 Penarikan Cepat</strong></h3><div class="ace-line ace-line old-record-id-doxlgeJjPrQsZysIuIYSk91GBSe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcqHp5MFPemx5tU5pjPnDEb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Klik tombol pengalih di sisi kanan "Penarikan Cepat", lalu pilih limit jumlah penarikan/transfer tunggal tanpa verifikasi. Di sini, kita akan menggunakan 500 USDT sebagai contoh. Klik <strong>Konfirmasi</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgKNJIU3z9GgxJwWKCQ2cHie"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2bb8d5ac-ce27-45f6-92bd-95757950123b","height":180,"width":414,"currHeight":180,"currWidth":414,"natrualHeight":180,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKnjQb6heVorUInxOdCkl0eN4gPb%2F%3Fpreview_type%3D16","file_token":"KnjQb6heVorUInxOdCkl0eN4gPb","image_type":"image/png","size":393309,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgHUlutOqZBKN7CX5pUvPoQe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202512081727118881KtIf3MzRFRnmi.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLbmpRYjZoZVZvclVJbnhPZENrbDBlTjRnUGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdIVWx1dE9xWkJLTjdDWDVwVXZQb1FlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LbmpRYjZoZVZvclVJbnhPZENrbDBlTjRnUGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/KnjQb6heVorUInxOdCkl0eN4gPb/?mount_node_token=doxlgHUlutOqZBKN7CX5pUvPoQe&mount_point=docx_image" data-width="414" data-height="180" data-lark-image-uri="drivetoken://KnjQb6heVorUInxOdCkl0eN4gPb" data-lark-image-width="414" data-lark-image-height="180" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgx0krBCPqmktuh3hDTx7ZRh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgkphJIMuAn5TQkj3l4pmD0g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Isi informasi verifikasi keamanan, lalu klik <strong>Konfirmasi</strong> untuk mengaktifkan Penarikan Cepat.</span></div><div class="ace-line ace-line old-record-id-doxlgTZ5MG344tLYSqqq3nSyOoh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg12k92Gh1m8LiE3Ui9o6tcY"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Harap diperhatikan bahwa verifikasi akan didasarkan pada pengaturan autentikasi dua faktor (2FA) yang telah Anda konfigurasikan secara pribadi. Dalam contoh yang ditunjukkan di bawah, metode verifikasi yang tersedia adalah verifikasi email, verifikasi Google Authenticator, dan verifikasi SMS seluler.</span></div><div class="ace-line ace-line old-record-id-doxlgq57AYgyO06ATzCYKjwmB1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"61a7515a-82e5-46d2-a69b-1d451ced76fb","height":182,"width":414,"currHeight":182,"currWidth":414,"natrualHeight":182,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNyM8byLF2oe4oNxpMVtlDrddgyf%2F%3Fpreview_type%3D16","file_token":"NyM8byLF2oe4oNxpMVtlDrddgyf","image_type":"image/png","size":329946,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgMa4NrCw9UJ1iwqexUF0Gxc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172710087Cviu8jwSiN2qlS.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOeU04YnlMRjJvZTRvTnhwTVZ0bERyZGRneWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdNYTROckN3OVVKMWl3cWV4VUYwR3hjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OeU04YnlMRjJvZTRvTnhwTVZ0bERyZGRneWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/NyM8byLF2oe4oNxpMVtlDrddgyf/?mount_node_token=doxlgMa4NrCw9UJ1iwqexUF0Gxc&mount_point=docx_image" data-width="414" data-height="182" data-lark-image-uri="drivetoken://NyM8byLF2oe4oNxpMVtlDrddgyf" data-lark-image-width="414" data-lark-image-height="182" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg7EmZiffgCPQdMtKK0VqdBc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgLLHpmrAuMaTlQMqHd6pMah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah mengaktifkan Penarikan Cepat, jumlah penarikan tunggal yang kurang dari 500 USDT tidak akan lagi menjalani autentikasi dua faktor (2FA) dan penarikan tersebut akan langsung diselesaikan.</span></div><div class="ace-line ace-line old-record-id-doxlgrRmt9DiVpCuBi1nhYOzYRd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlghUzsT7IdlN4Ruc0oCpVltb"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.2 Whitelist Penarikan</strong></h3><div class="ace-line ace-line old-record-id-doxlgwX9Mcs4CxAQtle6o6XUIyc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgADK2sh8QOkP3fgHmPtLRhE"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Klik tombol pengalih di sisi kanan <strong>Whitelist Penarikan</strong>, lalu selesaikan verifikasi keamanan untuk mengaktifkan fitur tersebut.</span></div><div class="ace-line ace-line old-record-id-doxlgEfsx1yhXS1lx1Wlcpsqoyb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgZ8t1AUm40ZxB125GCcd0sh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Penting untuk diperhatikan bahwa sebelum mengaktifkan Whitelist Penarikan, Anda diizinkan untuk menarik dana ke alamat mana pun. Setelah diaktifkan, Anda hanya dapat menarik dana ke alamat yang ada dalam whitelist.</span></div><div class="ace-line ace-line old-record-id-doxlgRP2uL2EConJWLgfFvvo7Ac"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a180c3fc-851a-4ed2-95a5-d528968265fe","height":195,"width":414,"currHeight":195,"currWidth":414,"natrualHeight":195,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQ8qvbKhRfovZKSxeizrlTVfxg7g%2F%3Fpreview_type%3D16","file_token":"Q8qvbKhRfovZKSxeizrlTVfxg7g","image_type":"image/png","size":528783,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgsAeNno4lsKXsM4YlXLlQob"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172712134qK9n1W2lSjSxqx.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJROHF2YktoUmZvdlpLU3hlaXpybFRWZnhnN2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdzQWVObm80bHNLWHNNNFlsWExsUW9iIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ROHF2YktoUmZvdlpLU3hlaXpybFRWZnhnN2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Q8qvbKhRfovZKSxeizrlTVfxg7g/?mount_node_token=doxlgsAeNno4lsKXsM4YlXLlQob&mount_point=docx_image" data-width="414" data-height="195" data-lark-image-uri="drivetoken://Q8qvbKhRfovZKSxeizrlTVfxg7g" data-lark-image-width="414" data-lark-image-height="195" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgM7rw731FTGfBMNt84Or82d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgc7zpO9RLkrzyYwQbxHYgqb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah whitelist penarikan berhasil diaktifkan, klik <strong>Kelola Alamat/Kontak Whitelist</strong> untuk diarahkan ke halaman pengaturan <strong>Alamat/Kontak Penarikan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgUocbiz4ydBGcwRMVq2ViQf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"092eb011-34af-43af-b2f2-1a868201e640","height":193,"width":414,"currHeight":193,"currWidth":414,"natrualHeight":193,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCND6brYmSotAcsxAXWclJp1zgIe%2F%3Fpreview_type%3D16","file_token":"CND6brYmSotAcsxAXWclJp1zgIe","image_type":"image/png","size":389258,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg52M2w0m1wYgE4D43Gu21sX"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172709756GRRWgkXHrtT3Mf.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJJMVNFZHhqWndvU25JMXgySDZZbHF2UVVnbWIiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3MzA0MTM4NDYxMDg1MTg4MTI4IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IkNORDZiclltU290QWNzeEFYV2NsSnAxemdJZSIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6Mzg5MjU4LCJzY2FsZSI6MSwid2lkdGgiOjQxNCwiaGVpZ2h0IjoxOTMsIm5hbWUiOiJpbWFnZTcucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjpudWxsfSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjpudWxsLCJ0ZXh0IjpudWxsfX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJDTkQ2YnJZbVNvdEFjc3hBWFdjbEpwMXpnSWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGc1Mk0ydzBtMXdZZ0U0RDQzR3UyMXNYIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DTkQ2YnJZbVNvdEFjc3hBWFdjbEpwMXpnSWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/CND6brYmSotAcsxAXWclJp1zgIe/?mount_node_token=doxlg52M2w0m1wYgE4D43Gu21sX&mount_point=docx_image" data-width="414" data-height="193" data-lark-image-uri="drivetoken://CND6brYmSotAcsxAXWclJp1zgIe" data-lark-image-width="414" data-lark-image-height="193" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgVh4NmKWMyRUD2r3sXD2CBg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2Mu2LMABklsvW9NTwpwElg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Klik <strong>Tambah Alamat Penarikan</strong>, pilih <strong>Alamat normal</strong>, lalu isikan kripto, jaringan transfer, alamat penarikan, dan label alamat (opsional). Kemudian, centang kotak di samping "Atur sebagai alamat dalam whitelist", lalu klik <strong>Konfirmasi</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlghOrDMO9gI1YgxzYCZOnPvd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b3a034de-7269-45e0-8282-32e8fb1529d5","height":200,"width":414,"currHeight":200,"currWidth":414,"natrualHeight":200,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC2ptbrImioEZ2zxjn5bleeNlg0c%2F%3Fpreview_type%3D16","file_token":"C2ptbrImioEZ2zxjn5bleeNlg0c","image_type":"image/png","size":391365,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg2cwEPEIgyRBwji9xEk32Gh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172709476CQQLJHibfp97ID.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDMnB0YnJJbWlvRVoyenhqbjVibGVlTmxnMGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGcyY3dFUEVJZ3lSQndqaTl4RWszMkdoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMnB0YnJJbWlvRVoyenhqbjVibGVlTmxnMGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/C2ptbrImioEZ2zxjn5bleeNlg0c/?mount_node_token=doxlg2cwEPEIgyRBwji9xEk32Gh&mount_point=docx_image" data-width="414" data-height="200" data-lark-image-uri="drivetoken://C2ptbrImioEZ2zxjn5bleeNlg0c" data-lark-image-width="414" data-lark-image-height="200" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgo0OgaSXigSIvTIyCl6PK2b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgf4OUfHhNv24Vx6nUKS4m4b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Isikan informasi verifikasi keamanan, lalu klik <strong>Konfirmasi</strong> untuk menyelesaikan penambahan alamat penarikan. Demikian pula, verifikasi akan didasarkan pada pengaturan autentikasi dua faktor (2FA) yang telah Anda konfigurasikan secara pribadi.</span></div><div class="ace-line ace-line old-record-id-doxlg7XmWCrPPJOOOLqm7T08ffg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a81a8086-5441-4ef2-b6f4-3d18db7f9d41","height":197,"width":414,"currHeight":197,"currWidth":414,"natrualHeight":197,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FS4NcbQfb3oovvkxE1eqlOWBlgAh%2F%3Fpreview_type%3D16","file_token":"S4NcbQfb3oovvkxE1eqlOWBlgAh","image_type":"image/png","size":315939,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgssBwB17HEAUYT54roRl6LO"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172709748WyA9mG6cx40tu3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTNE5jYlFmYjNvb3Z2a3hFMWVxbE9XQmxnQWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdzc0J3QjE3SEVBVVlUNTRyb1JsNkxPIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TNE5jYlFmYjNvb3Z2a3hFMWVxbE9XQmxnQWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/S4NcbQfb3oovvkxE1eqlOWBlgAh/?mount_node_token=doxlgssBwB17HEAUYT54roRl6LO&mount_point=docx_image" data-width="414" data-height="197" data-lark-image-uri="drivetoken://S4NcbQfb3oovvkxE1eqlOWBlgAh" data-lark-image-width="414" data-lark-image-height="197" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgWXpGdtEI6IX7ZhjcU2DWxh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCUwDu7gfKV6a51PFptqE68"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Jika Anda ingin menambahkan beberapa alamat ke dalam whitelist secara massal, Anda dapat mengklik <strong>Penambahan Massal</strong>. Pada halaman "Tambah Alamat Penarikan Massal", isikan kripto, jaringan transfer, label alamat (opsional), alamat penarikan, dan memo/tag (opsional), lalu aktifkan opsi "Whitelist". Setelah Anda menambahkan semua alamat, klik <strong>Simpan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlg8FXS3tNKWSb1VlptqEclXg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"2d1fe2eb-8ea2-4f6d-8218-0055103e28da","height":186,"width":414,"currHeight":186,"currWidth":414,"natrualHeight":186,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRiKibLF5RoFDC9xR43BlDajbgRc%2F%3Fpreview_type%3D16","file_token":"RiKibLF5RoFDC9xR43BlDajbgRc","image_type":"image/png","size":343144,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgxJNiHuvk8rjZDjlt9m8Y2v"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172708402qAKRH6zPmjiKS1.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSaUtpYkxGNVJvRkRDOXhSNDNCbERhamJnUmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd4Sk5pSHV2azhyalpEamx0OW04WTJ2Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SaUtpYkxGNVJvRkRDOXhSNDNCbERhamJnUmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/RiKibLF5RoFDC9xR43BlDajbgRc/?mount_node_token=doxlgxJNiHuvk8rjZDjlt9m8Y2v&mount_point=docx_image" data-width="414" data-height="186" data-lark-image-uri="drivetoken://RiKibLF5RoFDC9xR43BlDajbgRc" data-lark-image-width="414" data-lark-image-height="186" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgNUZTaYIy6vjEoUPAyFokIe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjjUe1f7wuR9KD6JjmOVsEe"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fitur Pembatasan Keamanan Whitelist:</strong></div><div class="ace-line ace-line old-record-id-doxlgztIempgQgKYeQnxmhVX7Ic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRBsxnunzVAJDUQnW0sOd0g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ketika whitelist penarikan diaktifkan, opsi <strong>Pembatasan Keamanan Whitelist</strong> akan muncul. Harap diperhatikan:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgMDfejmWWkwk59UBJy8ynkc" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah diaktifkan, penarikan ke alamat whitelist yang baru ditambahkan akan memerlukan masa tunggu 24 jam.</span></div></li><li class="ace-line ace-line old-record-id-doxlg2p6pKTDAif6Xe92QjgyVFh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Jika Anda menonaktifkan fitur ini setelah mengaktifkannya, akun Anda harus menunggu 24 jam sebelum penarikan dapat dilakukan lagi.</span></div></li><li class="ace-line ace-line old-record-id-doxlg1smdtMeezE9ZgLZ3DO097f" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Demi keamanan aset, Anda sangat disarankan untuk tetap mengaktifkan fitur ini.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgB04nOYZbSun6jZeLokJUKd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"717ce220-aef8-41f6-9ccc-a3201ee777e9","height":178,"width":414,"currHeight":178,"currWidth":414,"natrualHeight":178,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLHPebQey5opTh5xmRcll4AS2gJg%2F%3Fpreview_type%3D16","file_token":"LHPebQey5opTh5xmRcll4AS2gJg","image_type":"image/png","size":417729,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlglFY9Rmc6qaGO0OKnEEsGPc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172708698hyKDtVwEramLI7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMSFBlYlFleTVvcFRoNXhtUmNsbDRBUzJnSmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdsRlk5Um1jNnFhR08wT0tuRUVzR1BjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MSFBlYlFleTVvcFRoNXhtUmNsbDRBUzJnSmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/LHPebQey5opTh5xmRcll4AS2gJg/?mount_node_token=doxlglFY9Rmc6qaGO0OKnEEsGPc&mount_point=docx_image" data-width="414" data-height="178" data-lark-image-uri="drivetoken://LHPebQey5opTh5xmRcll4AS2gJg" data-lark-image-width="414" data-lark-image-height="178" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgAxOClpoZqoRlhuR6ucQGnh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgjsFlkSP3I2xJIoueLGTALf"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1.3 Transfer Cepat DEX+</strong></h3><div class="ace-line ace-line old-record-id-doxlgzzVAyFGWaZ5qhft6OXfSic"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQPAkefQjCGrsaPstszrlwc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Klik tombol pengalih di samping "Transfer Cepat DEX+", masukkan limit transfer tunggal bebas verifikasi (1-2.000 USDT, misalnya 200 USDT), lalu klik <strong>Konfirmasi</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgCAjlnJZtCH4C7INPskYpqd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxYBL40cb3jdTlzkOcVV9nh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Isikan informasi verifikasi keamanan, lalu klik <strong>Konfirmasi</strong> lagi untuk mengaktifkan fitur Transfer Cepat DEX+.</span></div><div class="ace-line ace-line old-record-id-doxlg48TTk3e3odVhftPgkvqW1c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMzsIsVw2QRILH1fQqErshb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah diaktifkan, transfer kecil token mainnet antara akun DEX+ dan akun Spot Anda tidak lagi memerlukan verifikasi keamanan.</span></div><div class="ace-line ace-line old-record-id-doxlgLGcEtTcnOmE4n93GyiSE8d"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"0773d7ea-e5d3-4a30-b963-c9ac25601688","height":178,"width":414,"currHeight":178,"currWidth":414,"natrualHeight":178,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCe7TbuK1yol1WSxAbKUlUS8lgmc%2F%3Fpreview_type%3D16","file_token":"Ce7TbuK1yol1WSxAbKUlUS8lgmc","image_type":"image/png","size":384007,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlghdiZVFu31hXmB1QIHxUkkO"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172708102nZx0rrJSsokCoH.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDZTdUYnVLMXlvbDFXU3hBYktVbFVTOGxnbWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdoZGlaVkZ1MzFoWG1CMVFJSHhVa2tPIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DZTdUYnVLMXlvbDFXU3hBYktVbFVTOGxnbWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Ce7TbuK1yol1WSxAbKUlUS8lgmc/?mount_node_token=doxlghdiZVFu31hXmB1QIHxUkkO&mount_point=docx_image" data-width="414" data-height="178" data-lark-image-uri="drivetoken://Ce7TbuK1yol1WSxAbKUlUS8lgmc" data-lark-image-width="414" data-lark-image-height="178" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg65yxnuj6WJJhiVlLGBpfhd"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg4uVcYZ9XFk2WY8BI7Hfb4d"><span style="font-family: arial, helvetica, sans-serif;"><strong>2. Cara Mengatur Pengaturan Penarikan di Aplikasi</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg0yT7b6dGAufZAUJa7SW8fb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgioJXqUAG2jTuBU8K6pWblc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Di dalam aplikasi, ketuk ikon pengguna di sudut kiri atas, lalu pilih <strong>Keamanan</strong>. Kemudian, gulir ke bagian bawah halaman, lalu pilih <strong>Pengaturan Keamanan Aset</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlg9uzRzYEGF626TI6zOlIqib"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1667a55a-5365-473e-b0b6-c31386d6f7ba","height":286,"width":414,"currHeight":286,"currWidth":414,"natrualHeight":286,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCKoubf8pJovozNxc7JdlGN2pg4U%2F%3Fpreview_type%3D16","file_token":"CKoubf8pJovozNxc7JdlGN2pg4U","image_type":"image/png","size":915330,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgBZb1Lwx7KyppKSdYUnR6Vc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172707594CIxVs3mpl3hEgd.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDS291YmY4cEpvdm96TnhjN0pkbEdOMnBnNFUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdCWmIxTHd4N0t5cHBLU2RZVW5SNlZjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DS291YmY4cEpvdm96TnhjN0pkbEdOMnBnNFUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/CKoubf8pJovozNxc7JdlGN2pg4U/?mount_node_token=doxlgBZb1Lwx7KyppKSdYUnR6Vc&mount_point=docx_image" data-width="414" data-height="286" data-lark-image-uri="drivetoken://CKoubf8pJovozNxc7JdlGN2pg4U" data-lark-image-width="414" data-lark-image-height="286" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgLK08QUZjfPWiSv75r7O9Kc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlga8YKqqODQ9Udg8IMF4GMUh"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.1 Whitelist</strong></h3><div class="ace-line ace-line old-record-id-doxlgNYgii9VZ2sjx3KrdjeSu2c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgrEatZ8I94jpkF3wqcsLAld"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">1) Ketuk tombol pengalih di sisi kanan <strong>Whitelist</strong>, masukkan kode verifikasi untuk autentikasi dua faktor, lalu fitur whitelist akan diaktifkan. Setelah diaktifkan, Anda hanya dapat menarik dana ke alamat yang tercantum dalam whitelist, sementara penarikan ke alamat lain tidak dapat dilakukan.</span></div><div class="ace-line ace-line old-record-id-doxlgDD3qE4aeiweWUkCt0GypGg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgiD4VdcqFhVUHLTEVXe9DSf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2) Jika tidak ada alamat dalam whitelist, ketuk <strong>Alamat Penarikan</strong> di bawah untuk masuk ke halaman untuk menambahkan alamat whitelist.</span></div><div class="ace-line ace-line old-record-id-doxlgKpiAijpsEnMR0NEh3dsFvb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgwOGlxaxec3fUSoiBcXrTnf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">3) Ketuk <strong>Tambah Alamat</strong>. </span></div><div class="ace-line ace-line old-record-id-doxlg2eNCDGEK9jcomShGWeYqNb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgkbEqiwsTKvuKLMGZiYmW1e"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">4) Di bilah pencarian, masukkan kripto yang ingin ditambahkan. Dalam contoh ini, kita akan menggunakan MX. </span></div><div class="ace-line ace-line old-record-id-doxlgjvlsOaVC0JveczpNke7zTe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQ7GuUJ39CWtzBMzlvSUtid"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">5) Isikan kripto, alamat, detail jaringan, dll. Kemudian, centang kotak di samping "Tambah ke Whitelist", lalu ketuk <strong>Konfirmasi</strong> untuk menyelesaikan.</span></div><div class="ace-line ace-line old-record-id-doxlgOwm3xGSXKjJeRDwmQlwx9c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c4596863-b803-4771-92b2-20e04fe4cea4","height":213,"width":414,"currHeight":213,"currWidth":414,"natrualHeight":213,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FF0YjbszHqo7vr4xGw9HlZ33Bgr2%2F%3Fpreview_type%3D16","file_token":"F0YjbszHqo7vr4xGw9HlZ33Bgr2","image_type":"image/png","size":1149183,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgQY24Z9qe9VELkyJxLHLSRc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172711212FKxmlcorkQhYvu.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGMFlqYnN6SHFvN3ZyNHhHdzlIbFozM0JncjIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdRWTI0WjlxZTlWRUxreUp4TEhMU1JjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GMFlqYnN6SHFvN3ZyNHhHdzlIbFozM0JncjIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/F0YjbszHqo7vr4xGw9HlZ33Bgr2/?mount_node_token=doxlgQY24Z9qe9VELkyJxLHLSRc&mount_point=docx_image" data-width="414" data-height="213" data-lark-image-uri="drivetoken://F0YjbszHqo7vr4xGw9HlZ33Bgr2" data-lark-image-width="414" data-lark-image-height="213" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg7z00DNPuGKwoFxSoc9dw1b"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgtkUzBxYfRgwm2Uusem7EIg"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Pembatasan Keamanan Whitelist:</strong></div><div class="ace-line ace-line old-record-id-doxlganeRvC9p68bEYRLDYdbjah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXt1oPTtS3WxuEhTpsZBLHg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ketika whitelist penarikan diaktifkan, opsi <strong>Pembatasan Keamanan Whitelist</strong> akan muncul. Harap diperhatikan:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgyVQFFZrSe4vytk2K0iJqJh" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah diaktifkan, penarikan ke alamat whitelist yang baru ditambahkan akan memerlukan masa tunggu 24 jam.</span></div></li><li class="ace-line ace-line old-record-id-doxlgq6jTaH64bWtqJdaMpTpF3e" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Jika Anda menonaktifkan fitur ini setelah mengaktifkannya, akun Anda harus menunggu 24 jam sebelum penarikan dapat dilakukan lagi.</span></div></li><li class="ace-line ace-line old-record-id-doxlgHszESl0N2plAMcNSe6bzhf" data-list="bullet"><div><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Demi keamanan aset, Anda sangat disarankan untuk tetap mengaktifkan fitur ini.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgcY7eIV7YOljsFHM0s9UKrf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bc95d185-00df-4df9-836f-4decccdd3e12","height":428,"width":414,"currHeight":428,"currWidth":414,"natrualHeight":428,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUB8FbiAMUobQg5xRUy9l0AfzgyT%2F%3Fpreview_type%3D16","file_token":"UB8FbiAMUobQg5xRUy9l0AfzgyT","image_type":"image/png","size":656727,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgihyOTpBT7ZIJzytUpgqBkd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172709183YY3cMGTH1npUwY.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVQjhGYmlBTVVvYlFnNXhSVXk5bDBBZnpneVQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdpaHlPVHBCVDdaSUp6eXRVcGdxQmtkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VQjhGYmlBTVVvYlFnNXhSVXk5bDBBZnpneVQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/UB8FbiAMUobQg5xRUy9l0AfzgyT/?mount_node_token=doxlgihyOTpBT7ZIJzytUpgqBkd&mount_point=docx_image" data-width="414" data-height="428" data-lark-image-uri="drivetoken://UB8FbiAMUobQg5xRUy9l0AfzgyT" data-lark-image-width="414" data-lark-image-height="428" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-doxlgoeWt8FxMphSSd7dpZqkR4c"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgQ6d6ZQORQbftUToZrrYoAk"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.2 Penarikan Cepat</strong></h3><div class="ace-line ace-line old-record-id-doxlgq0ygcmXPF5D5mvxTZ30wFe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguoSexZfWSmhSIgcTiOitNg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ketuk tombol pengalih di sisi kanan "Penarikan Cepat", pilih limit penarikan tunggal bebas verifikasi, ketuk <strong>Konfirmasi</strong>, masukkan kode verifikasi untuk autentikasi dua faktor, lalu fitur Penarikan Cepat akan diaktifkan. Gambar di bawah menampilkan pengaturan limit penarikan tunggal bebas verifikasi sebesar 500 USDT.</span></div><div class="ace-line ace-line old-record-id-doxlgNCUrcRyxAPcahHkhVg8cCb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjm8jxISuHt0xd3ep4zKoWc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah fitur Penarikan Cepat diaktifkan, verifikasi keamanan tidak lagi diperlukan untuk melakukan penarikan kecil (seperti 500 USDT) ke alamat dalam whitelist, sehingga memungkinkan penarikan cepat.</span></div><div class="ace-line ace-line old-record-id-doxlgRQPCfGGemurg9plul40bah"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"37377beb-98d5-47ad-8bce-f70d6b529b2f","height":428,"width":414,"currHeight":428,"currWidth":414,"natrualHeight":428,"natrualWidth":414,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJpaCbkNPEoh9BLxmvHelq7mpgDc%2F%3Fpreview_type%3D16","file_token":"JpaCbkNPEoh9BLxmvHelq7mpgDc","image_type":"image/png","size":752171,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg2d4Af5Vl85JlasJh8oT8vb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172711988sEKoVkstXgOeol.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKcGFDYmtOUEVvaDlCTHhtdkhlbHE3bXBnRGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGcyZDRBZjVWbDg1Smxhc0poOG9UOHZiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KcGFDYmtOUEVvaDlCTHhtdkhlbHE3bXBnRGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/JpaCbkNPEoh9BLxmvHelq7mpgDc/?mount_node_token=doxlg2d4Af5Vl85JlasJh8oT8vb&mount_point=docx_image" data-width="414" data-height="428" data-lark-image-uri="drivetoken://JpaCbkNPEoh9BLxmvHelq7mpgDc" data-lark-image-width="414" data-lark-image-height="428" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-doxlgfuOvAeRDja2OXm2LTUh7zC"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg4tMwfyn1a9Bd6e9TEaHrNc"><strong style="font-family: arial, helvetica, sans-serif; font-size: 16px;">2.3 Transfer Cepat DEX+</strong></h3><div class="ace-line ace-line old-record-id-doxlgRRDpx1obLqWAUssohpbxGb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqYhYcV2PhChU7cAcOeVE1f"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Ketuk tombol pengalih di samping "Transfer Cepat DEX+", masukkan limit transfer yang ditetapkan per transaksi (1-2.000 USDT, misalnya 200 USDT), lalu ketuk <strong>Konfirmasi</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgVNR99mMby7AycA2PpZoKcg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmT4IAvmPIJ3mMFYSNJRiKe"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Isikan informasi verifikasi keamanan, lalu ketuk <strong>Konfirmasi</strong> lagi untuk mengaktifkan fitur Transfer Cepat DEX+.</span></div><div class="ace-line ace-line old-record-id-doxlgYAbYpJXb4gjIFT5EZ9Rbgc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgvilip90TahN8UBAbW79llg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Setelah diaktifkan, transfer kecil token mainnet antara akun DEX+ dan akun Spot Anda tidak lagi memerlukan verifikasi keamanan.</span></div><div class="ace-line ace-line old-record-id-doxlg3Y6RbSewJvC4AtwGdV2JMc"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"670ea94c-e684-4558-b37f-9eecfa474ce0","height":366,"width":354,"currHeight":366,"currWidth":354,"natrualHeight":366,"natrualWidth":354,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FE28zbDU8WodVzixUAWYlEvF2gwe%2F%3Fpreview_type%3D16","file_token":"E28zbDU8WodVzixUAWYlEvF2gwe","image_type":"image/png","size":601527,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgU0g2u3iIMIkizUgvJzrERc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20251208172711364ztgCXxFXzry2pz.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFMjh6YkRVOFdvZFZ6aXhVQVdZbEV2RjJnd2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdVMGcydTNpSU1Ja2l6VWd2SnpyRVJjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FMjh6YkRVOFdvZFZ6aXhVQVdZbEV2RjJnd2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/E28zbDU8WodVzixUAWYlEvF2gwe/?mount_node_token=doxlgU0g2u3iIMIkizUgvJzrERc&mount_point=docx_image" data-width="354" data-height="366" data-lark-image-uri="drivetoken://E28zbDU8WodVzixUAWYlEvF2gwe" data-lark-image-width="354" data-lark-image-height="366" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-family: arial, helvetica, sans-serif; font-size: 16px; width: 600px;"></div><div class="ace-line ace-line old-record-id-doxlgAMuAM6Oodm29rSqLf7Dg3X"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgIVP8RRb0B31SgFigCGkE8e"><span style="font-family: arial, helvetica, sans-serif;"><strong>3. Manfaat Pengaturan Penarikan</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgP1QY2KvXzegjWUXp7ZtnFb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6OfY9E3oItxZ0I2d6vr7qb"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Jika Anda sering melakukan penarikan, pengaturan penarikan dapat meningkatkan efisiensi dan melindungi aset Anda secara efektif.</span></div><div class="ace-line ace-line old-record-id-doxlgsPTkuTlXBnD2CnYghWjmXg"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqhiCCLrutJqJqiEnpnoUOh"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Fitur Penarikan Cepat memungkinkan Anda untuk memulai penarikan dalam rentang dana tertentu tanpa memerlukan 2FA, sehingga Anda dapat menarik dana dengan cepat. Jika dikombinasikan dengan penggunaan Whitelist Penarikan, Anda dapat dengan cepat menarik dana ke alamat yang sering digunakan tanpa perlu menyalin alamat tersebut setiap saat. Anda hanya perlu melabeli alamat tersebut saat mengatur whitelist.</span></div><div class="ace-line ace-line old-record-id-doxlgZL0AXG7e6Y0ihSyFTrZ1Mf"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgM1igascNB41p8PYiooOIug"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Dalam skenario penggunaan praktis, jika Anda memiliki kebiasaan investasi jangka panjang, Anda dapat membeli token yang diinvestasikan pada platform MEXC, lalu menggunakan fitur Whitelist untuk menarik dengan cepat ke berbagai alamat dompet. Jika Anda sering melakukan transfer kecil ke alamat tertentu, seperti membayar gaji kepada kolaborator, menggunakan fitur Penarikan Cepat juga dapat meningkatkan efisiensi Anda.</span></div><div class="ace-line ace-line old-record-id-IKyLd0k0hoFey4xjVcRlSJFRg0g"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Ji8OdF23nooLx9xUzQHlHsLBgGT"><span style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Bacaan yang Direkomendasikan:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-PyrKd1XjQonxBrxTc50ldVdGghZ" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Cara Melakukan Penarikan di MEXC (Aplikasi) </a></div></li><li class="ace-line ace-line old-record-id-JL30ddA9go3grxxVYi5ltoeIgIh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Cara Melakukan Penarikan di MEXC (Web) </a></div></li><li class="ace-line ace-line old-record-id-GtDydRtbJo74CxxBAhDlyPhUgXb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/common-withdrawal-issues-and-how-to-resolve-them-360020366031" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Masalah Umum Penarikan dan Cara Menyelesaikannya </a></div></li><li class="ace-line ace-line old-record-id-PShbd0uQHoeO45xIl4Ml5jK9gOg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/withdrawal-not-received-360020368251" data-lark-is-custom="true" style="font-family: arial, helvetica, sans-serif; font-size: 16px;">Penarikan Tidak Diterima </a></div></li></ul><div class="ace-line ace-line old-record-id-doxlgeDhU6b4TjsKHW00uTxV9zh"><br></div></div>
Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan
<div data-page-id="JtLIdQlXNortTZxfSgllvjEwgqh" data-lark-html-role="root" data-docx-has-block-data="true"><p><video controls="" playsinline="" preload="metadata" src="https://customer-article.mocortech.com/publicVideo/F20260525140148169d4YvycFZfwNvDa.mp4" style="max-width:100%;height:auto;float:none"></video></p><p><br></p><h2 class="heading-2 ace-line old-record-id-doxlgzbPqtInZ3UcQRed7wAvVzm"><strong>1. Panduan Pengisian</strong></h2><div class="ace-line ace-line old-record-id-doxlg6CD4qzoggpsnemcg8XNfPd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYaw8rVEwBC5xlyhiZt1HPg"><span style="font-size: 16px;">Pada halaman <a data-lark-is-custom="true" href="https://www.mexc.com/support">Pusat Bantuan</a> MEXC, klik tombol <strong>Permohonan Pengembalian Deposit yang Tidak Dikreditkan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgoqIJIv2Q9b62mqwlNpG3Tf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"dc6893cf-06d2-4d6c-ac6a-402131640e59","height":380.28985507246375,"width":820,"currHeight":380.28985507246375,"currWidth":820,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FT3fcbzgrPotjTYxY9hyliMh8gxb%2F%3Fpreview_type%3D16","file_token":"T3fcbzgrPotjTYxY9hyliMh8gxb","image_type":"image/png","size":398794,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgsSZcZEddPpEsOAkbBzvBzw"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313661C7ZhKSC7Q6CKgR.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJUM2ZjYnpnclBvdGpUWXhZOWh5bGlNaDhneGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdzU1pjWkVkZFBwRXNPQWtiQnp2Qnp3Iiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9UM2ZjYnpnclBvdGpUWXhZOWh5bGlNaDhneGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/T3fcbzgrPotjTYxY9hyliMh8gxb/?mount_node_token=doxlgsSZcZEddPpEsOAkbBzvBzw&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://T3fcbzgrPotjTYxY9hyliMh8gxb" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgV5AmQ08JepznG20qtuwD3d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYAsfVW9r5W5K5dV5PMvLzb"><span style="font-size: 16px;">Pilih alasan yang sesuai dengan situasi Anda berdasarkan pilihan yang ditampilkan di halaman, lalu klik <strong>Berikutnya</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlg0MD752pQGLh2h91s9n0M6c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"61c4bf52-e6d9-4d88-8d0c-78a95a1281e9","height":392.17391304347825,"width":820,"currHeight":392.17391304347825,"currWidth":820,"natrualHeight":198,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNJnTbvZ4XoHfy7xBxmOlU58jgAb%2F%3Fpreview_type%3D16","file_token":"NJnTbvZ4XoHfy7xBxmOlU58jgAb","image_type":"image/png","size":397539,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgXLXGZxr7wZXyQok0UoEGWh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605091143138124kQVgknLj22Dq3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJOSm5UYnZaNFhvSGZ5N3hCeG1PbFU1OGpnQWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdYTFhHWnhyN3daWHlRb2swVW9FR1doIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9OSm5UYnZaNFhvSGZ5N3hCeG1PbFU1OGpnQWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/NJnTbvZ4XoHfy7xBxmOlU58jgAb/?mount_node_token=doxlgXLXGZxr7wZXyQok0UoEGWh&mount_point=docx_image" data-width="414" data-height="198" data-lark-image-uri="drivetoken://NJnTbvZ4XoHfy7xBxmOlU58jgAb" data-lark-image-width="414" data-lark-image-height="198" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgotKJP5odDeAKkDSxwCAuPg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgevlugb04z1T1TMdoWhgzOf"><span style="font-size: 16px;">Isikan informasi yang diperlukan seperti yang ditampilkan di halaman, seperti token deposit, jaringan deposit, jumlah deposit, alamat deposit MEXC, dan TxID deposit. Setelah mengisi semua bidang, klik <strong>Kirim Permohonan</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlghe22CaSfY9AXgvx4ZdPb6f"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgW8PVpek80am2BcC00vmJUb"><span style="font-size: 16px;">Setelah dikirim, permohonan pengembalian Anda akan memasuki tahap peninjauan awal yang diharapkan selesai dalam waktu 1-2 hari.</span></div><div class="ace-line ace-line old-record-id-IgCfdPMmvoPpPDxaUKulnqqkgmb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f5548d0a-796c-40ce-838d-ba98660820d5","height":588,"width":1280,"currHeight":588,"currWidth":1280,"natrualHeight":588,"natrualWidth":1280,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLQx8bvpH3ocdxHxbX41lfmiWgGc%2F%3Fpreview_type%3D16","file_token":"LQx8bvpH3ocdxHxbX41lfmiWgGc","image_type":"image/png","size":170235,"comments":[]}]}" class="image-uploaded gallery old-record-id-W9jzdqfoPo85AKxtqvolPCdigRd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202605091143138443U4ht2U3SRH2Vw.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMUXg4YnZwSDNvY2R4SHhiWDQxbGZtaVdnR2MiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiVzlqemRxZm9Qbzg1QUt4dHF2b2xQQ2RpZ1JkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MUXg4YnZwSDNvY2R4SHhiWDQxbGZtaVdnR2MvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/LQx8bvpH3ocdxHxbX41lfmiWgGc/?mount_node_token=W9jzdqfoPo85AKxtqvolPCdigRd&mount_point=docx_image" data-width="1280" data-height="588" data-lark-image-uri="drivetoken://LQx8bvpH3ocdxHxbX41lfmiWgGc" data-lark-image-width="1280" data-lark-image-height="588" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgIyL6lANDtded1K1dIJzT47"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgHozko0MXUwpqEnpTUJpA6b"><strong style="font-size: 16px;">1.1 Deskripsi Bidang Formulir:</strong></h3><div class="ace-line ace-line old-record-id-doxlgxvwpWpmt4rRSw1djk1Xyyf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgWspdW16iidAcZs9V2uSZFb"><span style="font-size: 16px;"><strong>1) Deposit Kripto</strong>: Harap masukkan nama token yang didepositkan untuk membantu memverifikasi detail transaksi.</span></div><div class="ace-line ace-line old-record-id-doxlgFx6PnoXAUlMH2DBrxKK3Gg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0IKWdjbeGglEP8nDGgniVb"><span style="font-size: 16px;"><strong>2) Jaringan Deposit</strong>: Pastikan untuk mengisikan jaringan deposit yang benar berdasarkan hash transaksi (TxID/TxHash). Jika Anda tidak tahu jaringan yang digunakan, silakan periksa platform tempat Anda memulai penarikan.</span></div><div class="ace-line ace-line old-record-id-doxlgc8JNWKcJX8o7t8OpA9fgme"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJ1giIwj6DJeLUDjGWPPYjc"><span style="font-size: 16px;"><strong>3) Kuantitas Deposit</strong>: Masukkan jumlah yang ditampilkan pada explorer blockchain (hingga 41 karakter, termasuk hingga 22 digit sebelum desimal dan 18 sesudahnya). Jumlah ini hanya untuk referensi. Tim Layanan Pelanggan kami akan memproses permintaan Anda berdasarkan jumlah aktual yang tecermin dalam TxID. Silakan lihat hasil akhirnya.</span></div><div class="ace-line ace-line old-record-id-doxlgqY5UEByWiMuT4HebMgR6mg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgVdtwx5zKAcp3fFHsvvTG6d"><span style="font-size: 16px;"><strong>4) Alamat Deposit MEXC</strong>: Berikan alamat penerima yang ditampilkan dalam hash transaksi (TxID/TxHash) yang merupakan alamat deposit akun MEXC Anda. Alamat ini biasanya diberi label sebagai "Alamat Tujuan" atau "Alamat Penerima" dalam detail transaksi.</span></div><div class="ace-line ace-line old-record-id-doxlggTDK1bQ7rIVQgvUoBlwhlg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgrliuMxpfoiDFzIaCPLSmJf"><span style="font-size: 16px;"><strong>5) TxID Deposit</strong>: Hash transaksi deposit (TxID/TxHash) adalah pengenal unik transaksi blockchain Anda. Masukkan hanya TxID. Jangan mengirimkan tautan situs web atau informasi lainnya. Pastikan untuk menyalin TxID langsung dari platform penarikan dan jangan memasukkan URL apa pun.</span></div><div class="ace-line ace-line old-record-id-doxlgJYuT07c7B1M4s38R1U82Ke"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"091f818a-4cfc-4e9f-b654-2519d89654dc","height":420.52173913043475,"width":744,"currHeight":420.52173913043475,"currWidth":744,"natrualHeight":234,"natrualWidth":414,"pluginName":"imageUpload","scale":1.7971014492753623,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FK6KGblSMYolDc9xzKaRldoyUgnh%2F%3Fpreview_type%3D16","file_token":"K6KGblSMYolDc9xzKaRldoyUgnh","image_type":"image/png","size":270719,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg1wW6eOIvkzU8qfhUFzqvTh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313819wrxMeMq9I5l3V9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLNktHYmxTTVlvbERjOXh6S2FSbGRveVVnbmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGcxd1c2ZU9Jdmt6VThxZmhVRnpxdlRoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LNktHYmxTTVlvbERjOXh6S2FSbGRveVVnbmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/K6KGblSMYolDc9xzKaRldoyUgnh/?mount_node_token=doxlg1wW6eOIvkzU8qfhUFzqvTh&mount_point=docx_image" data-width="414" data-height="234" data-lark-image-uri="drivetoken://K6KGblSMYolDc9xzKaRldoyUgnh" data-lark-image-width="414" data-lark-image-height="234" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgSoH3ZpqSA0w5uwOCrxb62g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgjZBZFoJY53gNTcjAffRfab"><strong style="font-size: 16px;">1.2 Cara Memasukkan TxID untuk Token TON di Jaringan TON:</strong></h3><div class="ace-line ace-line old-record-id-doxlgzZ30MNGHcINFRadPy9J5Jb"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgnDyuyepoNQ7XA1NwSQabsc"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>, masukkan TxID Anda, lalu klik <strong>Temukan</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgoYXuSsnkfuk8RkqCZEDk6g"><span style="font-size: 16px;">Misalnya, Anda dapat memasukkan TxID di bilah pencarian seperti ini: TxID:81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301</span></div><div class="ace-line ace-line old-record-id-doxlg60nXNPrefbj6i2LZFzpSPc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"e4095d58-a355-4e48-b4fc-3a27cff4d984","height":349.6811594202899,"width":754,"currHeight":349.6811594202899,"currWidth":754,"natrualHeight":192,"natrualWidth":414,"pluginName":"imageUpload","scale":1.821256038647343,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC27ibELkOoKxCBxNYbElzy4YgcZ%2F%3Fpreview_type%3D16","file_token":"C27ibELkOoKxCBxNYbElzy4YgcZ","image_type":"image/png","size":379755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlggGBgQpsFp6tcVT5PIVx7fh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314178BGurEQqHEkY9Uy.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDMjdpYkVMa09vS3hDQnhOWWJFbHp5NFlnY1oiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdnR0JnUXBzRnA2dGNWVDVQSVZ4N2ZoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DMjdpYkVMa09vS3hDQnhOWWJFbHp5NFlnY1ovP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/C27ibELkOoKxCBxNYbElzy4YgcZ/?mount_node_token=doxlggGBgQpsFp6tcVT5PIVx7fh&mount_point=docx_image" data-width="414" data-height="192" data-lark-image-uri="drivetoken://C27ibELkOoKxCBxNYbElzy4YgcZ" data-lark-image-width="414" data-lark-image-height="192" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgNe0mEfakE8Cl4043dcdwQf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxlgOm82NjaMAxURfHN8vcoeDg"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlg2ImEDuQ6rKWxGpbIhUbsaf"><span style="font-size: 16px;">Temukan catatan transaksi yang mengirim dana ke alamat MEXC, lalu klik huruf yang sesuai.
Misalnya, klik huruf <strong>F</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgVFbFAF55P5CZUir0CGRv3d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"22d4b111-d317-4296-ae61-c644e83ae44b","height":370.22222222222223,"width":782,"currHeight":370.22222222222223,"currWidth":782,"natrualHeight":196,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8888888888888888,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FHLA1blu69oD3nDxTkl4ltgWFgQh%2F%3Fpreview_type%3D16","file_token":"HLA1blu69oD3nDxTkl4ltgWFgQh","image_type":"image/png","size":403755,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlguPF10YOb4JAP27WPrLnHRh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314379YBjMbqDdEeWggJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJITEExYmx1NjlvRDNuRHhUa2w0bHRnV0ZnUWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd1UEYxMFlPYjRKQVAyN1dQckxuSFJoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ITEExYmx1NjlvRDNuRHhUa2w0bHRnV0ZnUWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/HLA1blu69oD3nDxTkl4ltgWFgQh/?mount_node_token=doxlguPF10YOb4JAP27WPrLnHRh&mount_point=docx_image" data-width="414" data-height="196" data-lark-image-uri="drivetoken://HLA1blu69oD3nDxTkl4ltgWFgQh" data-lark-image-width="414" data-lark-image-height="196" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgcvxkiLaOIt60vWVVf263cb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgAsVXOsXmxXbfuDBgdppvsb"><span style="font-size: 16px;">Dalam bagian <strong>Akun</strong>, temukan bidang <strong>hash Tx</strong> dan <strong>Lt</strong>, lalu gabungkan menggunakan titik dua ":" untuk membentuk TxID yang diperlukan untuk formulir.</span></div><div class="ace-line ace-line old-record-id-doxlg2ugyCkjGKoZNSq0ovUi89h"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2FDrK5y4UMdxGzpcB2jB8e"><span style="font-size: 16px;">Misalnya: 81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-doxlgLpPEndqtt70ABNEOdXN0kd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"ff374261-62b8-485b-9f5d-107d2ec45e38","height":376.81159420289856,"width":800,"currHeight":376.81159420289856,"currWidth":800,"natrualHeight":195,"natrualWidth":414,"pluginName":"imageUpload","scale":1.932367149758454,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FY1q4bXQWRoOkQYxFlavldRoEgpc%2F%3Fpreview_type%3D16","file_token":"Y1q4bXQWRoOkQYxFlavldRoEgpc","image_type":"image/png","size":402664,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgedHMvmSQg5vR1A1fJusR1e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314305jy1VZNlNHr6Swm.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZMXE0YlhRV1JvT2tRWXhGbGF2bGRSb0VncGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdlZEhNdm1TUWc1dlIxQTFmSnVzUjFlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZMXE0YlhRV1JvT2tRWXhGbGF2bGRSb0VncGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Y1q4bXQWRoOkQYxFlavldRoEgpc/?mount_node_token=doxlgedHMvmSQg5vR1A1fJusR1e&mount_point=docx_image" data-width="414" data-height="195" data-lark-image-uri="drivetoken://Y1q4bXQWRoOkQYxFlavldRoEgpc" data-lark-image-width="414" data-lark-image-height="195" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgpVGM3qmxWmmt8zesWZXZ6K"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg3s9V78IhtHjtNcqSMHIeHd"><strong style="font-size: 16px;">1.3 Cara Memasukkan TxID untuk Token Lain di Jaringan TON:</strong></h3><div class="ace-line ace-line old-record-id-doxlg0pCmL51jvpPJu3n92O1Ffn"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgyHuvwnYbrQCr3j0Q9WlACc"><span style="font-size: 16px;">Buka explorer blok <a data-lark-is-custom="true" href="https://tonviewer.com">Tonviewer</a>, masukkan TxID Anda, lalu klik <strong>Temukan</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYyeEJWDyh90TcE1ptedJ2g"><span style="font-size: 16px;">Misalnya, masukkan TxID di bilah pencarian seperti ini: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0</span></div><div class="ace-line ace-line old-record-id-U1aRda1uroYixfxDBVMlXxhOgkf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"51ae6292-9d27-4a41-b9e2-3e862eb5800d","height":386.231884057971,"width":820,"currHeight":386.231884057971,"currWidth":820,"natrualHeight":195,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FC5EObpi1gooP54x67XBlEXYhggb%2F%3Fpreview_type%3D16","file_token":"C5EObpi1gooP54x67XBlEXYhggb","image_type":"image/png","size":386226,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgM9DNH3l4tWAM4xfl2dLacc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313945s9nfyVE8upBlTh.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDNUVPYnBpMWdvb1A1NHg2N1hCbEVYWWhnZ2IiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdNOUROSDNsNHRXQU00eGZsMmRMYWNjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DNUVPYnBpMWdvb1A1NHg2N1hCbEVYWWhnZ2IvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/C5EObpi1gooP54x67XBlEXYhggb/?mount_node_token=doxlgM9DNH3l4tWAM4xfl2dLacc&mount_point=docx_image" data-width="414" data-height="195" data-lark-image-uri="drivetoken://C5EObpi1gooP54x67XBlEXYhggb" data-lark-image-width="414" data-lark-image-height="195" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg4OamPTIyU3ApUcHoms1XTv"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxlgBIcxksrI2UhFOegBEfDUXu"><span style="font-size: 16px;">Temukan catatan transaksi yang mentransfer token ke alamat MEXC, lalu klik huruf yang sesuai setelah <strong>Transfer Internal Jetton</strong>.
</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEesllE9vFEO3RrRTqJyOJh"><span style="font-size: 16px;">Misalnya, klik huruf <strong>D</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgScwqIbWGJ3apX5Jgylbacc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"47f5ead8-fd6a-49af-a858-beb6de0a8af5","height":345.6666666666667,"width":782,"currHeight":345.6666666666667,"currWidth":782,"natrualHeight":183,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8888888888888888,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQeD2bPmnDoodvgxvSWSl8o6pgke%2F%3Fpreview_type%3D16","file_token":"QeD2bPmnDoodvgxvSWSl8o6pgke","image_type":"image/png","size":307609,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgKsXPGIqa2Fb7UsfvrKjxPb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314102zALqpNR1e3vSgQ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRZUQyYlBtbkRvb2R2Z3h2U1dTbDhvNnBna2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdLc1hQR0lxYTJGYjdVc2Z2cktqeFBiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RZUQyYlBtbkRvb2R2Z3h2U1dTbDhvNnBna2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/QeD2bPmnDoodvgxvSWSl8o6pgke/?mount_node_token=doxlgKsXPGIqa2Fb7UsfvrKjxPb&mount_point=docx_image" data-width="414" data-height="183" data-lark-image-uri="drivetoken://QeD2bPmnDoodvgxvSWSl8o6pgke" data-lark-image-width="414" data-lark-image-height="183" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgOBWDHIWdebc0UVybKOL6Xc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXMlhcPMTwxcriXcsYkvrIc"><span style="font-size: 16px;">Dalam bagian <strong>Akun</strong>, temukan bidang <strong>hash Tx</strong> dan <strong>Lt</strong>, lalu gabungkan menggunakan titik dua ":" untuk membentuk TxID yang diperlukan untuk formulir.</span></div><div class="ace-line ace-line old-record-id-doxlg40udccMpnbh7RJknf6SZLf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgpV7xQFsTXlsY2QuheI6kEd"><span style="font-size: 16px;">Misalnya: 6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-doxlgrUGNR7eaKrZwG5KVKqSarg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5f72f6c4-6a67-4d54-9e6b-dc2c57b984f9","height":215.89371980676327,"width":820,"currHeight":215.89371980676327,"currWidth":820,"natrualHeight":109,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIj8IbcF8von65JxAPFkl8c1dgtg%2F%3Fpreview_type%3D16","file_token":"Ij8IbcF8von65JxAPFkl8c1dgtg","image_type":"image/png","size":257847,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgF34pG40AoZjLbFUtpmLFFh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313767KLISaqZ1GENXzJ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJajhJYmNGOHZvbjY1SnhBUEZrbDhjMWRndGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdGMzRwRzQwQW9aakxiRlV0cG1MRkZoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JajhJYmNGOHZvbjY1SnhBUEZrbDhjMWRndGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Ij8IbcF8von65JxAPFkl8c1dgtg/?mount_node_token=doxlgF34pG40AoZjLbFUtpmLFFh&mount_point=docx_image" data-width="414" data-height="109" data-lark-image-uri="drivetoken://Ij8IbcF8von65JxAPFkl8c1dgtg" data-lark-image-width="414" data-lark-image-height="109" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgADeYJfhRb3IOy47y12Jr1e"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgjU06FOnQl7fqBwKoXbvJ37"><span style="font-size: 16px;">1.4 Pengiriman Informasi Tambahan</span></h3><div class="ace-line ace-line old-record-id-doxlgsClUP2a1nxZp9p9mBwWwye"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4pqXEnZccJv8sggWHVV6Th"><span style="font-size: 16px;">Setelah permohonan Anda lolos peninjauan, Layanan Pelanggan MEXC akan mengungkapkan alamat pengembalian awal kepada Anda. Harap verifikasi apakah alamat pengirim sudah benar.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlguEu1Rpn4aNgDNNQ3lIuBpb" data-list="bullet"><div><span style="font-size: 16px;">Jika alamatnya benar, klik <strong>Konfirmasi pengembalian ke alamat ini</strong>, lalu dana Anda akan dikembalikan ke alamat tersebut.</span></div></li><li class="ace-line ace-line old-record-id-doxlgDNqPZvYpCsfRsNd0cYhTzw" data-list="bullet"><div><span style="font-size: 16px;">Jika alamat salah atau tidak dapat menerima dana, klik <strong>Batalkan Permohonan</strong>, lalu hubungi Layanan Pelanggan online untuk memberikan informasi alamat pengembalian yang benar.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgswHMiw0FfQhFuox4BxuWIf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgUhIGSsk6TluOByKoK7dOjd"><span style="font-size: 16px;"><strong>Harap diperhatikan:</strong> MEXC tidak mendukung pengembalian dana untuk token yang tidak didukung atau deposit yang dilakukan ke alamat hot wallet MEXC. Hanya pengembalian ke alamat pengiriman awal yang didukung.</span></div><div class="ace-line ace-line old-record-id-doxlgpTrSDA8flasRVXB8Z34dWc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c7246e47-5642-4236-82b1-e8501d864ccc","height":387.30434782608694,"width":786,"currHeight":387.30434782608694,"currWidth":786,"natrualHeight":204,"natrualWidth":414,"pluginName":"imageUpload","scale":1.8985507246376812,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FYPCQbGKDWoL24gxazgQl12uLgIb%2F%3Fpreview_type%3D16","file_token":"YPCQbGKDWoL24gxazgQl12uLgIb","image_type":"image/png","size":256964,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgmSgtf5nySZhe7vtidwpNvg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114313977pbdmoyvemCbgs9.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJZUENRYkdLRFdvTDI0Z3hhemdRbDEydUxnSWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdtU2d0ZjVueVNaaGU3dnRpZHdwTnZnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ZUENRYkdLRFdvTDI0Z3hhemdRbDEydUxnSWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/YPCQbGKDWoL24gxazgQl12uLgIb/?mount_node_token=doxlgmSgtf5nySZhe7vtidwpNvg&mount_point=docx_image" data-width="414" data-height="204" data-lark-image-uri="drivetoken://YPCQbGKDWoL24gxazgQl12uLgIb" data-lark-image-width="414" data-lark-image-height="204" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgc7PrrLHa4geG7qnghD2Jie"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgaFTXyhIopMo7fhQavzmQcd"><span style="font-size: 16px;">Setelah Anda mengklik <strong>Konfirmasi pengembalian ke alamat ini</strong>, artinya Anda telah memverifikasi bahwa alamat tersebut valid dan benar. Jika dana yang dikembalikan tidak dapat diterima di alamat ini, <strong>MEXC tidak akan bertanggung jawab</strong>.</span></div><div class="ace-line ace-line old-record-id-doxlgNIUFjeGNaQsrUGu0ZchpFu"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9a09a12f-856e-44f9-8174-a1a83f969c0a","height":372.52173913043475,"width":756,"currHeight":372.52173913043475,"currWidth":756,"natrualHeight":204,"natrualWidth":414,"pluginName":"imageUpload","scale":1.826086956521739,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FE0A2bAymuoIH9PxNbKKlaSzJgof%2F%3Fpreview_type%3D16","file_token":"E0A2bAymuoIH9PxNbKKlaSzJgof","image_type":"image/png","size":87397,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlghwMD4JctekrGwBcjZPp6Gg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260509114314024034wAQ4lrHbj5n.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFMEEyYkF5bXVvSUg5UHhOYktLbGFTekpnb2YiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdod01ENEpjdGVrckd3QmNqWlBwNkdnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FMEEyYkF5bXVvSUg5UHhOYktLbGFTekpnb2YvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/E0A2bAymuoIH9PxNbKKlaSzJgof/?mount_node_token=doxlghwMD4JctekrGwBcjZPp6Gg&mount_point=docx_image" data-width="414" data-height="204" data-lark-image-uri="drivetoken://E0A2bAymuoIH9PxNbKKlaSzJgof" data-lark-image-width="414" data-lark-image-height="204" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-GK8sdsWPtoifhEx7568lKRVQgth"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Y4WWdZnlxoUwefx4BqnlncX9g3c"><strong>2. Biaya Penanganan dan Estimasi Waktu Pemrosesan</strong></h2><div class="ace-line ace-line old-record-id-W1t6dyP4loCbEdxJ0pQlFWvggte"> <span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="258;227;315;158" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="258"><col width="227"><col width="315"><col width="158"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EXm5dmHReofrEoxrEu3lK2Itgjg"><strong style="font-size: 16px;">Jenis masalah pada deposit</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-WTZBdqdSToKOUXxdVK5lX3WhgCb"><strong style="font-size: 16px;">Biaya</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-FSRpdBECDoEnjZxPyCQlVsCNgfb"><strong style="font-size: 16px;">Penanganan</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-SYhidE3RooTfKPxRfESltln0gVb"><strong style="font-size: 16px;">Waktu pemrosesan</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-LRg0dfaj4o2Lamx65gglXdI6guh"><span style="font-size: 16px;">Deposit dikirim ke hot wallet</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QtUdd7JKZo9l7uxonPHlLLpggrd"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X5QNdGuRVormMkxzYUHlqGUHgGp"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-Yo7FdKDRRoQaHbxsCqnl1h6fgPc"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-TDy8d7GnFoiklyx64tIlA9ldgye"><span style="font-size: 16px;">Deposit tanpa Memo atau dengan Memo yang salah</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-OvuydfVLsoihnpxaMtolPe0PgIe"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-Iu8tdkkprobGC4xRLT1l3vHPgib"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-XduBdggx8o528ax8mSwlopJ0gTb"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-KV8JdB4P4oMtWFxwV0Nlgun2gMb"><span style="font-size: 16px;">Deposit token yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-SmBSd5t2joyFMvxRWcJlDdL8gxc"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-OHStdnP1EoKsOuxBMJNlte16gSg"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-BVN8dK9GIo7bWpxkk8flRLB0gid"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-WAIEdPHd9oEiUQxaZKUl0ImFg2c"><span style="font-size: 16px;">Deposit melalui jaringan yang tidak didukung</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-L96NdJHE3oXEYRxi5UNly1QhgVb"><span style="font-size: 16px;">20 USDT</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-X8D4dPGsUo6sqwx5uWVlFDSuguc"><span style="font-size: 16px;">Dikembalikan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-JcVzdj53hoH9Drxs5rilOv9RgDh"><span style="font-size: 16px;">21 hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-QE12dAr9EoyIM5x2ogqlyXbPgqh"><span style="font-size: 16px;">Deposit token terlarang atau melalui jaringan terlarang</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-NAXZdz9bmoSAoHxfFRFlujtAgxe"><span style="font-size: 16px;">Disesuaikan secara dinamis berdasarkan biaya gas on-chain</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-IiKJd0HUqors8gxK646lrHIsg7f"><span style="font-size: 16px;">Hanya dapat dikembalikan ke alamat asal</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-GMjrdBvTqoeOE7xVSEtlqca2gTe"><span style="font-size: 16px;">7 Hari</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-ApWHdmjIgoRfRexnt6klb6Hkghe"><span style="font-size: 16px;">Deposit token yang didukung melalui jaringan yang sesuai belum dikreditkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RtxcdmfDUoL0HIxfsL1l7Gz0gng"><span style="font-size: 16px;">Gratis</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-NsZed2rhToBPwlx1stPlHuFqgnd"><span style="font-size: 16px;">Dikreditkan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-EMmfdIbQmorHflxRS2SlRi1ZgHe"><span style="font-size: 16px;">3 Hari</span></div></td></tr><tr style="height:39px;"><td colspan="4" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-RNfCdalfJosIBexunublAc3Dgzu"><span style="font-size: 16px;"><strong>Catatan:</strong> Beberapa deposit mungkin melibatkan kondisi khusus. Silakan merujuk pada hasil penanganan aktual dari Layanan Pelanggan.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-DIotdl3yDoAgUgxUfDZlyohRgnb"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-H6YSdrPKroGoVsx9P6qlsIf3gMe"><strong>3. Cara Membayar Biaya Penanganan</strong></h2><div class="ace-line ace-line old-record-id-Oas8drADwoQemPxUxLrlcMIegyE"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NDIidmRdooLX7exa3Qkl21SkgTd"><span style="font-size: 16px;">Biaya penanganan dibebankan berdasarkan jumlah aktual yang tertera di halaman aplikasi. Setelah mengirimkan informasi tambahan, sistem akan otomatis membekukan jumlah biaya yang sesuai dari akun Spot Anda. Tidak diperlukan pembayaran manual.</span></div><div class="ace-line ace-line old-record-id-PLhXd4J1To9DuCxnQHblpndWg0u"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SeNQdSaMgo2JgxxkgYelu9Ffgeh"><span style="font-size: 16px;">Untuk memastikan biaya berhasil dipotong, harap pastikan saldo USDT di akun Spot Anda mencukupi terlebih dulu. Jika saldo akun tidak mencukupi, pengajuan tidak dapat diselesaikan. Harap isi ulang saldo sebelum melanjutkan.</span></div><div class="ace-line ace-line old-record-id-X29CdNte5oUXbixKzDnlB2yvg8e"> <span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XgFnd47CKow3muxoyivlznkYgUe"><span style="font-size: 16px;">Jika ada pertanyaan, jangan ragu untuk menghubungi Layanan Pelanggan kapan saja.</span></div><div class="ace-line ace-line old-record-id-KvoqdoyqzoDHWjxCvVSl4Wczgcg"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-C8yFdbx3eoOeBnxzub4lt4bfgWc"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-V0UZd9tIYoJs2Lx93fVl8liogrh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-the-uncredited-deposit-return-application-17827791526274" style="font-size: 16px;">Apa itu Permohonan Pengembalian Deposit Tidak Masuk?</a></div></li><li class="ace-line ace-line old-record-id-GVvNdRyGMoayV9xLkfolPGQIgWb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah: Deposit Tidak Masuk</a></div></li><li class="ace-line ace-line old-record-id-U4CUdmogPod1B0xYuEjljcMNgDg" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Permohonan Pengembalian Deposit Terbatas</a></div></li><li class="ace-line ace-line old-record-id-XdXhd3Y68oyqFWxLxfFl3hoNg9c" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></div></li><li class="ace-line ace-line old-record-id-NplFdRZwCopM12xmlDjliunCgWd" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></div></li></ul></div>
Cara Menggunakan Formulir Banding Penarikan MEXC
<div data-page-id="GITAd8Nb2oxu2Yxx21dl1lDXg6b" data-lark-html-role="root" data-docx-has-block-data="true"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxrxrT5CaFpL9UxOlg5d6mh"><span style="font-size: 16px;">Jika tidak dapat menyelesaikan verifikasi KYC di MEXC karena alasan khusus, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/apply-clearance">formulir banding penarikan</a></span> dapat diajukan untuk menarik aset dari akun. Artikel ini menjelaskan cara menggunakan formulir banding penarikan serta dokumen yang diperlukan agar proses berjalan lancar.</span></div><div class="ace-line ace-line old-record-id-doxlgfySDdHwAaZQCfYa7jdAG1b"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgpkNNd0lK8PYh3OmDNIaAQe"><strong>1. Apa itu formulir banding penarikan?</strong></h2><div class="ace-line ace-line old-record-id-doxlgtuqKOVMgfbf6Ige8wiTV2b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgUI4wXFac8jK6FpxUkaykUc"><span style="font-size: 16px;">Formulir banding penarikan adalah jalur penarikan aset yang disediakan oleh MEXC bagi pengguna yang tidak dapat menyelesaikan verifikasi KYC. Setelah banding disetujui, akun hanya memiliki izin penarikan dan penutupan posisi; fitur lainnya tidak dapat digunakan.</span></div><div class="ace-line ace-line old-record-id-doxlgPMYXkjW132zyNgPevcBahg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMmyTSx09k55KVnEtpsNKVd"><span style="font-size: 16px;">*BTN-<strong>Buka Formulir Banding Penarikan</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/apply-clearance">https://www.mexc.com/id-ID/support/apply-clearance</a></span>*</span></div><div class="ace-line ace-line old-record-id-doxlgLLlMpAbItxWXyj7V2G23Rc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgSy5hg2W88QZUyZ2siix7we"><strong>2. Proses pengajuan formulir banding penarikan</strong></h2><div class="ace-line ace-line old-record-id-doxlgzJTJwixOukwNo9ikLvQnke"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTVU5EWV7V7eUhsoqVTb5Dd"><span style="font-size: 16px;">Ikuti langkah berikut untuk mengajukan banding penarikan:</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgDJrnASFLfhSypyU5fh75Pg"><span style="font-size: 16px;">1. Buka <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID">situs resmi MEXC</a></span> dan masuk ke akun, lalu buka <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support">Pusat Bantuan</a></span>. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgEoYxTt0o9Iq2kEiu9Yumdf"><span style="font-size: 16px;">2. Di bagian <strong>Layanan Mandiri </strong>pada Pusat Bantuan, pilih <strong>Formulir Banding Penarikan</strong>. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0r7RIytBYjRmt9dqiOjBPU"><span style="font-size: 16px;">3. Lengkapi informasi yang diminta dan unggah dokumen sesuai instruksi di layar. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRiQ8fZa3drIzJtUQSm7i8b"><span style="font-size: 16px;">4. Setelah pengajuan dikirim, tunggu hasil peninjauan. </span></div><div class="ace-line ace-line old-record-id-doxlgsSTY9nU4navKxUO8q9DESc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXhvAvf8pjOpeFTwOUM8gbd"><span style="font-size: 16px;">Peninjau MEXC diperkirakan dapat menyelesaikan peninjauan dokumen dalam 1 hingga 2 hari kerja. Hasil akan diberitahukan melalui email atau pesan dalam aplikasi. Dari pengajuan hingga selesai, proses biasanya memakan waktu sekitar 7 hari. Harap bersabar.</span></div><div class="ace-line ace-line old-record-id-doxlgfmYM7XwY9DzHXT5Smauebt"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"94328c83-a8bc-4351-9c08-ae131279b4a1","height":368.40579710144925,"width":820,"currHeight":368.40579710144925,"currWidth":820,"natrualHeight":186,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKjoVbd6FgoYBR3x3Xtzlz4FAgeg%2F%3Fpreview_type%3D16","file_token":"KjoVbd6FgoYBR3x3Xtzlz4FAgeg","image_type":"image/png","size":184710,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgqaegUytMxCHzggjtQrP2LU"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260404104214444R4hx7RITFALgjp.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLam9WYmQ2RmdvWUJSM3gzWHR6bHo0RkFnZWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdxYWVnVXl0TXhDSHpnZ2p0UXJQMkxVIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9Lam9WYmQ2RmdvWUJSM3gzWHR6bHo0RkFnZWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/KjoVbd6FgoYBR3x3Xtzlz4FAgeg/?mount_node_token=doxlgqaegUytMxCHzggjtQrP2LU&mount_point=docx_image" data-width="414" data-height="186" data-lark-image-uri="drivetoken://KjoVbd6FgoYBR3x3Xtzlz4FAgeg" data-lark-image-width="414" data-lark-image-height="186" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgA7VmOP1vv5hZ8jKG2Vf6Yg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgCl3xhRe6YrmAmZtxcHsgBb"><strong>3. Dokumen yang diperlukan untuk formulir banding penarikan</strong></h2><div class="ace-line ace-line old-record-id-doxlgjeLDO2Xf1o8NZ8Vx53Zu7c"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTUx9hDD4bfaM9jRiw1Ynqh"><span style="font-size: 16px;">Saat mengajukan formulir banding penarikan, siapkan dua jenis dokumen: identitas resmi dari pemerintah yang masih berlaku, dan bukti video beserta dokumen aplikasi penarikan.</span></div><div class="ace-line ace-line old-record-id-doxlg5BZUPtklEcNLaliw2psAde"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgEFuml0XTyef6RsaT33VnUh"><strong style="font-size: 16px;">3.1 Dokumen Identitas</strong></h3><div class="ace-line ace-line old-record-id-doxlg1MHjqRsF4SE4mE4f2Erc5b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg4gpWF1fGhZpzSUAxX4a6Ng"><span style="font-size: 16px;">Sediakan dokumen identitas resmi yang masih berlaku. Dokumen yang diterima meliputi paspor, KTP, atau SIM. Pastikan gambar dokumen jelas dan masa berlaku terlihat.</span></div><div class="ace-line ace-line old-record-id-doxlguiHp50hDwE5EzME6hJZneh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgr2wjXMpiGV93qE6g8ohJqd"><strong style="font-size: 16px;">3.2 Bukti Video dan Dokumen Aplikasi Penarikan</strong></h3><div class="ace-line ace-line old-record-id-doxlg7YtnluNZZaraugEZ4cHJfh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjvsEJmwUmTanDZeZGqAss4"><span style="font-size: 16px;">Rekaman video merupakan bagian penting dalam proses banding. Siapkan dan rekam sesuai persyaratan berikut:</span></div><div class="ace-line ace-line old-record-id-doxlgsqR2pVChdDPoPHFd5Z2oue"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0k4h8vKpRweIBtVrJmn1Ef"><span style="font-size: 16px;">1. Siapkan dokumen identitas asli dan masih berlaku. </span></div><div class="ace-line ace-line old-record-id-doxlgeiuzCIIqPqgzTttakjIShb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg2BprC13SZvZF1sgUNHptUb"><span style="font-size: 16px;">2. Siapkan kertas putih dan cetak atau tulis tangan isi aplikasi penarikan. Templat resmi MEXC dapat diunduh untuk digunakan. </span></div><div class="ace-line ace-line old-record-id-doxlgyRosyURkGkcbMRBYzp4m2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgxDoybp6YWlSQTMiAVybJ4i"><span style="font-size: 16px;">3. Aktifkan perekaman video di ponsel atau kamera, lalu rekam video singkat. Saat merekam, pegang dokumen identitas di satu tangan dan kertas aplikasi di tangan lainnya. Pastikan wajah terlihat jelas dan tidak terhalang. </span></div><div class="ace-line ace-line old-record-id-doxlgmYdn6OI8jgZ3HeDyIG0u0b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgbwtbWRZ9gH4BfU9r28gNoB"><span style="font-size: 16px;">4. Pastikan tanggal perekaman sesuai dengan tanggal pada dokumen aplikasi penarikan. </span></div><div class="ace-line ace-line old-record-id-doxlgllirYlSLuH7oAHhKDb4J9b"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlghBmkjYYtgYKjQStfrAW2Y2"><strong style="font-size: 16px;">3.3 Persyaratan format file</strong></h3><div class="ace-line ace-line old-record-id-doxlgmTycaDxquYPs2J3TwWcNwe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJOAY9CPkcaT7YmZq8b2xIH"><span style="font-size: 16px;">Format video yang didukung: mp4, mov, dan avi, dengan ukuran maksimal 50 MB. Format file yang didukung untuk dokumen aplikasi penarikan adalah jpg, png, jpeg, dan pdf dengan ukuran maksimal 15 MB.</span></div><div class="ace-line ace-line old-record-id-doxlgBm2ojbLe0QQKTKdeeQ7Hbg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"93ec7850-fc1d-449b-bd18-f6dfb9b101c7","height":1020.0483091787439,"width":820,"currHeight":1020.0483091787439,"currWidth":820,"natrualHeight":515,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCpSjbMCDToCYa9xTaXwlrlG9ghe%2F%3Fpreview_type%3D16","file_token":"CpSjbMCDToCYa9xTaXwlrlG9ghe","image_type":"image/png","size":369405,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg7SCHkeC0h8STAgus7UMcLe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260429173002028LUksEWjuR5Jtud.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px;" data-host-from-cloud="true"></div><div class="ace-line ace-line old-record-id-doxlgMbGotuZDobJy4UduJCQrAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgaJkkIskG9Ukbu3l0j6XBge"><strong>4. Mengapa perlu mengirimkan informasi identitas?</strong></h2><div class="ace-line ace-line old-record-id-doxlg6b8waOMsFXn9vRp9XpyL1e"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglXbfMSdaYxdeHQ8NpkWdDd"><span style="font-size: 16px;">Dokumen identitas diperlukan untuk melindungi dana dan keamanan akun. Setelah identitas diverifikasi, barulah aset dalam akun dapat dikembalikan. Dokumen identitas yang diajukan hanya digunakan untuk peninjauan ini dan tidak dianggap sebagai penyelesaian verifikasi KYC.</span></div><div class="ace-line ace-line old-record-id-doxlgYEeBYq20hv7zJU2sz26KXf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgElA5l4Fc7CZ9R3YgfMllMe"><span style="font-size: 16px;">Peninjauan biasanya selesai dalam 1–2 hari kerja setelah pengajuan. Dari pengajuan hingga selesai, proses biasanya memakan waktu sekitar 7 hari. Harap bersabar.</span></div><div class="ace-line ace-line old-record-id-doxlgsLx6A0kunF1AbjUwtykzFd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgOoFlD8m9gQKq1wtwRj4Y2g"><strong style="font-size: 16px;">4.1 Apakah informasi dokumen identitas aman?</strong></h3><div class="ace-line ace-line old-record-id-doxlgwPKHVxLCiDyE4jGhTFP4yf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgT4woqFYKORXvhXrBRz03rh"><span style="font-size: 16px;">Perlindungan data pengguna adalah prioritas utama MEXC. Sesuai hukum dan peraturan yang berlaku, sebagian data dapat disimpan dan dikelola secara ketat sesuai standar perlindungan privasi. Untuk detail lebih lanjut, lihat Perjanjian Pengguna dan Kebijakan Privasi dalam <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/terms">Perjanjian Pengguna</a></span> di situs resmi MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgCJpd22gfST7V2qEbBly1tf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg5RrtZiNvwcycNi0j7XjXld"><strong>5. Pengingat Penting</strong></h2><div class="ace-line ace-line old-record-id-doxlglC1ADGaGXrjgC1QwqfJZLd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlge3RBwa67bTP7vjBc7YXf5c"><span style="font-size: 16px;">Sebelum mengajukan formulir banding penarikan, pastikan semua dokumen lengkap dan jelas. Dokumen yang tidak lengkap atau tidak sesuai dapat menyebabkan kegagalan peninjauan dan penundaan penarikan. Jika ada pertanyaan, hubungi Layanan Pelanggan MEXC sebelum mengajukan aplikasi.</span></div><div class="ace-line ace-line old-record-id-doxlgLlerQWofnhJ8vVuQkB2pwd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgxVHoj10IlW6bd5kYUJlSge"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgwQOWn0olNYSUtrjkvBdSxb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/why-is-kyc-verification-necessary-17827791519717" style="font-size: 16px;">Mengapa Verifikasi KYC Diperlukan?</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgfLzkfAhzd42j0riF4cm6Xf" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-complete-primary-kyc-verification-17827791519718" data-lark-is-custom="true" style="font-size: 16px;">Cara Menyelesaikan Verifikasi KYC Dasar</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgwNWhEbsbXrb0aazDwhY2ze" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">Cara Menyelesaikan Verifikasi KYC Lanjutan</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgr7FJBytfPWIDXVxWHRIYQc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">Melakukan Penarikan di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgSPRWjlw3HKuwtD8LRVKlAW" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">Cara Melakukan Penarikan di MEXC (Web)</a></span></div></li></ul></div>
Mengajukan Pemulihan Deposit Karena Memo/Tag Tidak Terisi atau Salah Terisi
<div data-page-id="EW9cdmXAJolzQ0x9UQAlkq9pgs2" data-lark-html-role="root" data-docx-has-block-data="false"><h2 class="heading-2 ace-line old-record-id-doxlgN0WYAgAPLhCfOADe6cfmjT"><strong>Apa Tujuan Memo/Tag?</strong></h2><div class="ace-line ace-line old-record-id-doxlgJ7ye4Ud90dej9ShbRptFKg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRXQIhmN5PnGrNYLuL5Dzwe"><span style="font-size: 16px;">Memo/Tag adalah informasi alamat tambahan yang diperlukan untuk transfer kripto tertentu guna mengidentifikasi penerima transaksi yang dituju. Untuk token seperti <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XRP">XRP</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/ATOM">ATOM</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XLM">XLM</a></span>, dan <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/price/BTS">BTS</a></span>, alamat dompet saja tidak cukup. Memo/Tag yang benar juga harus disertakan agar transfer berhasil diselesaikan.</span></div><div class="ace-line ace-line old-record-id-doxlgR83mRbZ5LbjXm7ph5HAlHf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3ox2eoXkEKS45YQ8E0dwD1"><span style="font-size: 16px;">Di platform MEXC, untuk token yang memerlukan Memo/Tag, seperti XRP dan ATOM, semua pengguna berbagi alamat dompet deposit yang sama. Oleh karena itu, hanya dengan memasukkan Memo/Tag deposit yang benar, sistem dapat mengalokasikan aset secara akurat ke akun Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgViURzPYW6P3jej2plkUvPc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgNzrfFom3xAS7wn5kSbcsBe"><strong>Cara Memulihkan Aset</strong></h2><div class="ace-line ace-line old-record-id-doxlgYd3c5By9JN9l6Unn9vjK7d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgLrLiGyIEldmuvFbELhdvbi"><span style="font-size: 16px;">Jika lupa memasukkan Memo/Tag atau salah memasukkan saat melakukan transfer, ajukan pemulihan aset dengan mengisi formulir <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>. Untuk instruksi lengkap, lihat artikel <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-fill-out-the-uncredited-deposit-return-application-form-17057846626969">Cara Mengisi Permohonan Pengembalian Deposit Tidak Terkredit</a></strong></span>.</span></div><div class="ace-line ace-line old-record-id-doxlgjqa0rRVBNirj1QSoJHTItc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgQ0cxeuR8oYraz9LIogcnGc"><span style="font-size: 16px;">*BTN-<strong>Permohonan Pengembalian Deposit Tidak Terkredit</strong>&BTNURL=<span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/deposit-recovery">https://www.mexc.com/id-ID/support/deposit-recovery</a></span>*</span></div><div class="ace-line ace-line old-record-id-doxlgbj6M3v8o1XcWa6WjzWZ7Kg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgDTRkVzC1R6BNCZsjJCbMyg"><strong>Syarat dan Ketentuan</strong></h2><div class="ace-line ace-line old-record-id-doxlgrXN5LX8v8o4r3twbqCT03d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6GzA1ux3TjyoZwxiRNdDSe"><span style="font-size: 16px;">1. MEXC akan berupaya semaksimal mungkin untuk membantu memulihkan aset. Namun, karena kompleksitas jaringan blockchain, MEXC tidak dapat menjamin pemulihan aset 100% untuk semua kasus.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6KngxDQk0P5QDSz2rbBQce"><span style="font-size: 16px;">2. Jika MEXC tidak dapat memulihkan aset, deposit token yang tidak didukung dapat mengakibatkan kerugian permanen.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgcYlBWJy8BuuHax6jfcdBJc"><span style="font-size: 16px;">3. Karena pemulihan aset memerlukan tinjauan dan pemrosesan manual yang substansial, biaya penanganan dapat dikenakan setelah pengajuan disetujui. Jumlah spesifik akan bergantung pada jumlah yang tertera di halaman.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgtsbfupJvsFi0GjCZswQGbh"><span style="font-size: 16px;">4. Setelah aplikasi disetujui, perkiraan waktu penyelesaian akan ditampilkan. Jika pemulihan aset sangat kompleks, waktu penyelesaian aktual dapat lebih lama.</span></div><div class="ace-line ace-line old-record-id-doxlgDL9VYVOXYdS1aSAtGzi9Vb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgrFRluBk0vMj7YzdbyL3Xgf"><strong style="font-size: 16px;">Rekomendasi bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgrY9ULx5faNYSkrRx52F8th" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-check-address-and-memo-17827791511546" style="font-size: 16px;">Cara Memeriksa Alamat dan Memo</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgMPFZMbrC5AT5aVS9c6JUte" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/mexc-restricted-deposit-return-application-338880006351421440" data-lark-is-custom="true" style="font-size: 16px;">Aplikasi Pengembalian Deposit Terbatas MEXC</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggrkXdLsigiR1MyYVtPiSVe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah:Deposit Tidak Masuk</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgZdeNk5pmeSXbOIcvNHq4sc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-to-do-when-deposits-withdrawals-are-paused-due-to-wallet-maintenance-17827791526229" data-lark-is-custom="true" style="font-size: 16px;">Tindakan yang Harus Dilakukan Saat Deposit/Penarikan Dijeda Karena Pemeliharaan Dompet</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgkxrsy2md7ZCQFDWOujbhPb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-is-pre-crediting-17827791526201" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Pra-Kredit?</a></span></div></li></ul></div>
Cara Memeriksa Alamat dan Memo
<div data-page-id="JIUudMFSCoE7cyxnZ2TljPDMgZd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlgaF2d6EXvcgfpTmB5IibUuh"><strong>1. Apa itu Memo/Tag?</strong></h2><div class="ace-line ace-line old-record-id-doxlgJM556VH05qybDwe8fJDO0g"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgSGpAKXmkFJCoqrGh6bIOab"><span style="font-size: 16px;">"Memo" atau "tag" adalah pengidentifikasi numerik atau alfanumerik yang digunakan dalam transaksi kripto. Fungsi utamanya adalah untuk mengidentifikasi penerima secara unik atau mengalokasikan transaksi secara tepat ke akun pengguna tertentu di bursa atau platform.</span></div><div class="ace-line ace-line old-record-id-doxlgbsHmbDWUniRsRvhzzsJps4"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgunASwoFVQJJCgxNIeQqyUe"><span style="font-size: 16px;">Jaringan blockchain tertentu (seperti <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XRP">XRP</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/ATOM">ATOM</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/XLM">XLM</a></span>, <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/price/BTS">BTS</a></span>, dll.) memerlukan memo dalam transfer on-chain untuk memastikan dana dikreditkan secara akurat.</span></div><div class="ace-line ace-line old-record-id-doxlgZ4tmVJtbYwm9v91RM3o1Tf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg1hkF0B0QXo9a78nWn1docd"><strong>2. Cara Melihat Alamat dan Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-doxlg44dldrWlNzVJe7AKOlD9Cc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgD0ge2d9nzcYAdn5jRJeNgk"><span style="font-size: 16px;">Untuk melihat detailnya, kunjungi <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/">situs web resmi</a></span> MEXC dan buka <strong>Deposit →</strong> <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/deposit/XRP">Deposit On-Chain</a></strong></span>lalu pilih token yang relevan (misalnya, XRP).</span></div><div class="ace-line ace-line old-record-id-doxlgacZdlsLmF6aL5xeaqydkGf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"173f2cf3-f509-4c0d-b86d-188219a6ac4c","height":404.05797101449275,"width":820,"currHeight":404.05797101449275,"currWidth":820,"natrualHeight":204,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FEXPEbA3kcohOuZxqQWDlWlozgTd%2F%3Fpreview_type%3D16","file_token":"EXPEbA3kcohOuZxqQWDlWlozgTd","image_type":"image/png","size":613872,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgcjNLwGvyKVlqnfZby0H8Yf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260415113232265RClY2hVSVEbxr3.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFWFBFYkEza2NvaE91WnhxUVdEbFdsb3pnVGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdjak5Md0d2eUtWbHFuZlpieTBIOFlmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FWFBFYkEza2NvaE91WnhxUVdEbFdsb3pnVGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/EXPEbA3kcohOuZxqQWDlWlozgTd/?mount_node_token=doxlgcjNLwGvyKVlqnfZby0H8Yf&mount_point=docx_image" data-width="414" data-height="204" data-lark-image-uri="drivetoken://EXPEbA3kcohOuZxqQWDlWlozgTd" data-lark-image-width="414" data-lark-image-height="204" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgYoUJfozFMXiGcQpPbPJAFg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRLQZEIqEztGO4C7DqYH1Kh"><span style="font-size: 16px;">Di aplikasi, buka <strong>Deposit →</strong> <strong>Deposit On-Chain</strong> dari layar utama. Pilih token yang relevan (misalnya, XRP) untuk melihat detailnya.</span></div><div class="ace-line ace-line old-record-id-doxlghG5hJoNkyvtebE0dBOeBve"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"accc409e-a7cd-48cb-a1f5-be5753a93506","height":425.8454106280193,"width":820,"currHeight":425.8454106280193,"currWidth":820,"natrualHeight":215,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZ9LYbDQeUohooRxjwx2lTCHJgoy%2F%3Fpreview_type%3D16","file_token":"Z9LYbDQeUohooRxjwx2lTCHJgoy","image_type":"image/png","size":2174800,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgyxtbaqmstRp1C7fwwN4bFe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260415113234888Vn1MQXBNqMRMYt.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJaOUxZYkRRZVVvaG9vUnhqd3gybFRDSEpnb3kiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGd5eHRiYXFtc3RScDFDN2Z3d040YkZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aOUxZYkRRZVVvaG9vUnhqd3gybFRDSEpnb3kvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Z9LYbDQeUohooRxjwx2lTCHJgoy/?mount_node_token=doxlgyxtbaqmstRp1C7fwwN4bFe&mount_point=docx_image" data-width="414" data-height="215" data-lark-image-uri="drivetoken://Z9LYbDQeUohooRxjwx2lTCHJgoy" data-lark-image-width="414" data-lark-image-height="215" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlg2MEPIdphGNXg4jfzOOQ4Bd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgZvU2rVfA2m1qIs8jxycftR"><strong>3. Cara Melengkapi Alamat dan Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-doxlgOQVAhgUpakg3jNt9D8esBe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgG4nwgvXnEyQivu3H3lktYf"><span style="font-size: 16px;">Di situs web resmi MEXC, buka <strong>Dompet </strong>dan pilih <span style="color:rgb(36,91,219)"><strong><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/withdraw/XRP">Penarikan</a></strong></span>, lalu pilih token (misalnya, XRP) untuk memasukkan alamat penarikan dan memo/tag yang sesuai.</span></div><div class="ace-line ace-line old-record-id-doxlgp3Z7Jh3HnXMciCQ6Fp8jWg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a62db118-c2ac-49fe-adab-c18e7f105ba5","height":390.19323671497585,"width":820,"currHeight":390.19323671497585,"currWidth":820,"natrualHeight":197,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLGmlbn7dLoGXVYxN4XolwVQkg0f%2F%3Fpreview_type%3D16","file_token":"LGmlbn7dLoGXVYxN4XolwVQkg0f","image_type":"image/png","size":516177,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlglaVCOgVUGeoPwAx5dOtQlg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260415113233115WKYhaCBFv9Uw3A.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMR21sYm43ZExvR1hWWXhONFhvbHdWUWtnMGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdsYVZDT2dWVUdlb1B3QXg1ZE90UWxnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MR21sYm43ZExvR1hWWXhONFhvbHdWUWtnMGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/LGmlbn7dLoGXVYxN4XolwVQkg0f/?mount_node_token=doxlglaVCOgVUGeoPwAx5dOtQlg&mount_point=docx_image" data-width="414" data-height="197" data-lark-image-uri="drivetoken://LGmlbn7dLoGXVYxN4XolwVQkg0f" data-lark-image-width="414" data-lark-image-height="197" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgls07CDdBu6eT6YXlPQa7Sh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmNlR5MBJKpbmFgWef6K7Ic"><span style="font-size: 16px;">Di aplikasi seluler, buka halaman <strong>Dompet </strong>lalu ketuk <strong>Penarikan</strong>, pilih token (misalnya, XRP) dan pilih <strong>Penarikan On-chain</strong> untuk memasukkan alamat dan memo/tag.</span></div><div class="ace-line ace-line old-record-id-doxlg7Cvj7Cm9qYiO2AYuGlhzjg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"5f705935-81bc-417c-a954-09c0bdfb94a5","height":423.8647342995169,"width":820,"currHeight":423.8647342995169,"currWidth":820,"natrualHeight":214,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKglWblKF0oDvjaxFbafl9VClgid%2F%3Fpreview_type%3D16","file_token":"KglWblKF0oDvjaxFbafl9VClgid","image_type":"image/png","size":1157406,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgdozr4SRlx8yBuNjALka1lh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260415113233312m1vLmfoqSrTZen.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJLZ2xXYmxLRjBvRHZqYXhGYmFmbDlWQ2xnaWQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdkb3pyNFNSbHg4eUJ1TmpBTGthMWxoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LZ2xXYmxLRjBvRHZqYXhGYmFmbDlWQ2xnaWQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/KglWblKF0oDvjaxFbafl9VClgid/?mount_node_token=doxlgdozr4SRlx8yBuNjALka1lh&mount_point=docx_image" data-width="414" data-height="214" data-lark-image-uri="drivetoken://KglWblKF0oDvjaxFbafl9VClgid" data-lark-image-width="414" data-lark-image-height="214" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgkz54Qpym0Z39bvZgcOg4Nd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg8SCtyDdHACYFIe4tvVFVeb"><strong>4. Pertimbangan Utama atas Memo/Tag</strong></h2><div class="ace-line ace-line old-record-id-doxlgkMhuxnECrlg5xtpxhvCAee"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgABvXGg56oLiCFZ70orgdvf"><span style="font-size: 16px;">1) <strong>Korespondensi Satu-ke-Satu: </strong>Memo berkorespondensi secara unik dengan alamat deposit/penarikan untuk memastikan tujuan spesifik. Memasukkan memo yang salah atau tidak menyertakannya dapat mengakibatkan hilangnya aset secara permanen.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgmTHpSvF16RrSDCQFbniRRg"><span style="font-size: 16px;">2) <strong>Konsistensi Jaringan:</strong> Saat memilih jaringan deposit, jaringan penarikan di platform atau dompet eksternal harus sama dengan jaringan deposit di MEXC. Ketidaksesuaian jaringan akan mengakibatkan hilangnya aset.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgD1tJbzcExeemnMoGfbh3xd"><span style="font-size: 16px;">3) <strong>Tidak Selalu Diperlukan:</strong> Tidak semua token atau jaringan memerlukan memo atau tag. Harap ikuti persyaratan spesifik dari aset yang depositkan atau ditarik.</span></div><div class="ace-line ace-line old-record-id-doxlgU6f5baWjiV7CntshvkEDgg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgf2IKEE0TtwaBx2ALGb1cRh"><strong>5. Penanganan Pengecualian</strong></h2><div class="ace-line ace-line old-record-id-doxlgngAFZtWii8RtzxiMVEIqIf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgXW9jRLrUvcrAQHfR7vpt7e"><strong style="font-size: 16px;">5.1 Deposit gagal karena Memo/Tag hilang atau salah</strong></h3><div class="ace-line ace-line old-record-id-doxlg584Afh0Ln9pfL8ycZarmNd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgsajsVI5RdJnFSN3wVCod2b"><span style="font-size: 16px;"><strong>Deskripsi Masalah:</strong> Transfer tidak masuk ke akun karena memo/tag yang diperlukan tidak disertakan atau dimasukkan dengan salah.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgplzfk6LTfXLZ9roDL9dEuc"><span style="font-size: 16px;"><strong>Solusi:</strong> Untuk mengatasinya, kunjungi situs web resmi MEXC dan ajukan <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/deposit-recovery">Permohonan Deposit Hilang</a></span>. Platform akan meninjau permohonan dalam 1–2 hari kerja, dan pembaruan status akan dikirim melalui email atau notifikasi internal.</span></div><div class="ace-line ace-line old-record-id-doxlgtCfOFzeOQR2bro30vd5mUh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgc5rc3mUjQQoyLHSEViW82f"><span style="font-size: 16px;">Bacaan Terkait: <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17057846626969">Cara Mengisi Formulir Permohonan Pengembalian Deposit yang Tidak Dikreditkan</a></span></span></div><div class="ace-line ace-line old-record-id-doxlgrZrdijVNKiwnbxaLraEJIh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg7bmmKm2C7MSMZKskDDNzHU"><strong style="font-size: 16px;">5.2 Memo/tag hilang atau salah saat penarikan</strong></h3><div class="ace-line ace-line old-record-id-doxlgqCCErM5lya2A62Z2Cgbfkb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgPkDlDqTNqRRnGQu9cjGXKf"><span style="font-size: 16px;">Jika menyadari bahwa memo terlewat atau salah sebelum mengonfirmasi penarikan melalui SMS atau email, buka Riwayat Penarikan, klik <strong>Batalkan</strong> pada transaksi tersebut, lalu lakukan kembali penarikan dengan detail yang benar.</span></div><div class="ace-line ace-line old-record-id-doxlgFXg66pL6G5vguLMVU7nbvf"><br></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjFtN1pWF98GujzHxQacdH7"><span style="font-size: 16px;"><span style="font-size: 16px;">Di Situs Web Resmi MEXC, buka </span><strong style="font-size: 16px;">Dompet</strong><span style="font-size: 16px;"><span style="font-size: 16px;"> di bilah navigasi atas, pilih </span><strong style="font-size: 16px;">Riwayat Transaksi</strong><span style="font-size: 16px;"><span style="font-size: 16px;">, lalu temukan catatan di </span><strong style="font-size: 16px;"><a href="https://www.mexc.com/id-ID/assets/record">Riwayat Pendanaan</a></strong><span style="font-size: 16px;"><span style="font-size: 16px;"><span style="font-size: 16px;"> untuk membatalkannya. Di beranda Aplikasi MEXC, ketuk avatar profil di bagian atas, pilih </span><strong>Transaksi</strong><span style="font-size: 16px;">, lalu buka </span></span><strong style="font-size: 16px;">Deposit/Penarikan</strong><span style="font-size: 16px;"><span style="font-size: 16px;"> dan temukan catatan di </span><strong>Riwayat Penarikan</strong><span style="font-size: 16px;"> untuk membatalkannya.</span></span></span></span></span></span></div><div class="ace-line ace-line old-record-id-doxlgu39yZJEgC55sAY3pCdZ2qb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg6KfpC7plQN4VXU52ZCha6f"><span style="font-size: 16px;">Namun, jika kesalahan ditemukan setelah menerima email atau SMS konfirmasi, transaksi tidak dapat dibatalkan. Dalam kasus ini, salin TxID penarikan dan hubungi tim dukungan platform penerima (dompet atau bursa tujuan) untuk meminta bantuan pemulihan aset.</span></div><div class="ace-line ace-line old-record-id-doxlgVC8W1qlEil21JI2qOI1wyg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg73aubZC1YiaxHUFPfURRtb"><span style="font-size: 16px;">Bacaan Terkait: <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/how-to-find-txids-on-mexc/1">Cara Menemukan TxID di MEXC</a></span></span></div><div class="ace-line ace-line old-record-id-doxlgJWQK9yZDAoensgsLUsuNub"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgcg4cv0cp5eIqrmflGVWIYg"><strong style="font-size: 16px;">Bacaan Terkait:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlguKATG1tHTeivqPltnAACVg" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgSu0L2gN5p16XhfJmHtq3Jd" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgBBAFBUmdiR2JwE7wbU8org" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/articles/360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah:Deposit Tidak Masuk</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgqNyGXtO5p7pe7mmi4HfhPb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-app-360030808111" data-lark-is-custom="true" style="font-size: 16px;">Melakukan Penarikan di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgU4ocOi5oYPgjIRHyCUjMnW" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-withdraw-on-mexc-web-5220961984153" data-lark-is-custom="true" style="font-size: 16px;">Cara Melakukan Penarikan di MEXC (Web)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgOSxZ04PrsMmqSa5UMBfqQe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/articles/360020366031" data-lark-is-custom="true" style="font-size: 16px;">Masalah Umum Penarikan dan Cara Mengatasinya</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgS58Xjp9aXLrbVtHn3zfPih"><br></div></div>
Panduan Pengguna Baru untuk Deposit di Aplikasi
<div data-page-id="Vgt5dKom6ozWqMxvVimlvSP0gzb" data-lark-html-role="root" data-docx-has-block-data="false"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgNhCZZ2a1inx6vaE1FKrXlc"><span style="font-size: 16px;">Pastikan jaringan deposit sama dengan jaringan penarikan. Selalu periksa kembali alamat dan detail jaringan sebelum mentransfer. Kesalahan dapat menyebabkan kehilangan aset secara permanen dan tidak dapat dipulihkan.</span></div><div class="ace-line ace-line old-record-id-doxlglp3I5vm1SkRqQ8pb4QmNRf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCC6AiqmIoHSsKiv7Fpciyc"><span style="font-size: 16px;">Untuk informasi lebih lanjut tentang deposit, silakan baca:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgEnzeWfXlXY3KuJVgej11og" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlg9UCxpLr8uFGFlzzsic2VAb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgHeJI0hZ7LHA05lbFysmC7d" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/what-is-a-crypto-deposit-17827791509026" data-lark-is-custom="true" style="font-size: 16px;">Apa itu Deposit Kripto?</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgCCbvfNa2dPQN2gvnd5FLN8" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/troubleshooting-guide-360020367791" data-lark-is-custom="true" style="font-size: 16px;">Panduan Penyelesaian Masalah:Deposit Tidak Masuk</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggbZwY79KdMX0bSSgPeYyCc" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Status Deposit Umum dan Cara Mengatasinya</a></span></div></li></ul></div>
Aplikasi Pengembalian Deposit Terbatas MEXC
<div data-page-id="Baz0dmXSEogCULxT5E0laGOrgOd" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlg7MpOIagXs2hvQy2s8ohvHc"><strong>1. Apa itu aplikasi pengembalian deposit terbatas?</strong></h2><div class="ace-line ace-line old-record-id-doxlg3TCxVNbpx3CQXMjZcCwtTd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgeKff2mxqXzmTLTnofXvPVb"><span style="font-size: 16px;">Jika tidak dapat menyelesaikan verifikasi KYC di MEXC karena alasan khusus, dana yang didepositkan dapat berstatus terbatas dan sementara tidak dapat dikreditkan ke akun.</span></div><div class="ace-line ace-line old-record-id-doxlgEuflGrcARlP9IZFknIJp6c"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgRSCIDvWaEyr7eIsElZQtHd"><span style="font-size: 16px;">Dalam sebagian besar kasus, setelah verifikasi KYC selesai, dana dapat dikreditkan secara normal. Namun, jika verifikasi KYC benar-benar tidak dapat diselesaikan, MEXC menyediakan fitur <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/rollback-registration">aplikasi pengembalian</a></span> deposit terbatas untuk mengembalikan dana ke alamat asal.</span></div><div class="ace-line ace-line old-record-id-doxlgMsdmqLVJFf1sTrPb8kd8k3"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgP8ZxoOcvv6FLzMVYOQ8GMe"><strong>2. Bagaimana cara mengajukan pengembalian deposit terbatas?</strong></h2><div class="ace-line ace-line old-record-id-doxlgde9lt0tPjjrQFYn4wDbVNc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg7ViikAjdyctxQNHFtJqbqe"><span style="font-size: 16px;">1. Buka situs resmi MEXC lalu masuk ke akun. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgea6r3l3nE1Xwz9XharQJLg"><span style="font-size: 16px;">2. Klik <strong>Dompet</strong> di bagian atas halaman lalu pilih <strong>Riwayat Pendanaan</strong>. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgyEjmJxm9z6bde10cl9WMMg"><span style="font-size: 16px;">3. Di bagian <strong>Deposit</strong>, cari catatan deposit dengan status <strong>Terbatas</strong> lalu klik. </span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgybRrCYvZBc7as5VBsO8DNb"><span style="font-size: 16px;">4. Klik <strong>Tidak Dapat Verifikasi?</strong></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgu9WY2FRyHtKgMmSurNUgSh"><span style="font-size: 16px;">5. Lengkapi dan kirim formulir <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/assets/rollback-registration">aplikasi pengembalian</a></span> sesuai instruksi di layar. </span></div><div class="ace-line ace-line old-record-id-doxlgKlWBB5wRUdu13NdhpeR9xb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"9bbce98c-1828-4276-80be-925ebe9eb2d0","height":366.42512077294685,"width":820,"currHeight":366.42512077294685,"currWidth":820,"natrualHeight":185,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9806763285024154,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVhdBb00OfoRGUQxxFUhlof0ugRh%2F%3Fpreview_type%3D16","file_token":"VhdBb00OfoRGUQxxFUhlof0ugRh","image_type":"image/png","size":113040,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlgl3FPGxFK6AhUNZZpNwg5Xe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260404103002400ThgFbL0NERADDB.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJWaGRCYjAwT2ZvUkdVUXh4RlVobG9mMHVnUmgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGdsM0ZQR3hGSzZBaFVOWlpwTndnNVhlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WaGRCYjAwT2ZvUkdVUXh4RlVobG9mMHVnUmgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/VhdBb00OfoRGUQxxFUhlof0ugRh/?mount_node_token=doxlgl3FPGxFK6AhUNZZpNwg5Xe&mount_point=docx_image" data-width="414" data-height="185" data-lark-image-uri="drivetoken://VhdBb00OfoRGUQxxFUhlof0ugRh" data-lark-image-width="414" data-lark-image-height="185" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlgkHvzTV4RK1UaFGjCKvsPsf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgMXWyLZV0apcEOorwF5h8ld"><strong>3. Dokumen yang diperlukan untuk aplikasi pengembalian</strong></h2><div class="ace-line ace-line old-record-id-doxlgf1j3Qk4MlO4YmYeu4ELxnd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgZTVwyqsL4qbJKCyPblDOXG"><span style="font-size: 16px;">Saat mengajukan aplikasi pengembalian deposit terbatas, siapkan dokumen berikut:</span></div><div class="ace-line ace-line old-record-id-doxlgVlLpcBE8x6OMaE9RSnALGe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgx1HHv6JiuKvD5ot8dllqMd"><strong style="font-size: 16px;">3.1 Dokumen Identitas</strong></h3><div class="ace-line ace-line old-record-id-doxlgSU08TSaOjpk5IxRW3L2Vhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTNWYQiANemX3xsvvNJZSHh"><span style="font-size: 16px;">Sediakan dokumen identitas resmi yang masih berlaku. Dokumen yang diterima meliputi paspor, KTP, atau SIM. Pastikan masa berlaku terlihat jelas pada dokumen. Format file yang didukung: jpg, png, bmp, jpeg, dan gif, dengan ukuran maksimal 15 MB.</span></div><div class="ace-line ace-line old-record-id-doxlgkQqtYW65aZ4nQbQ7r6fj7b"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg7t0VkmCravxyW5oR6gu6vf"><strong style="font-size: 16px;">3.2 Bukti Video dan Dokumen Aplikasi Pengembalian</strong></h3><div class="ace-line ace-line old-record-id-doxlgnmP9Pfnsuu6C5r7AGaGYBd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgMqQKzJj8v0x7l2EXGUV6Se"><span style="font-size: 16px;">1. Siapkan dokumen identitas asli dan masih berlaku. </span></div><div class="ace-line ace-line old-record-id-doxlgnJc7O5HBfBsYRanN6bgz2d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlglnddJ15kkT2JXz9f0d2asf"><span style="font-size: 16px;">2. Siapkan kertas putih dan cetak atau tulis tangan isi aplikasi pengembalian. Templat resmi MEXC dapat diunduh untuk digunakan. </span></div><div class="ace-line ace-line old-record-id-doxlgVBnx638CcndAuJEHmVpGVc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgJ6KWwgjf3o9dm74jt15tig"><span style="font-size: 16px;">3. Aktifkan perekaman video di ponsel atau kamera, lalu rekam video singkat. Saat merekam, pegang dokumen identitas di satu tangan dan kertas aplikasi di tangan lainnya. Pastikan wajah terlihat jelas dan tidak terhalang. </span></div><div class="ace-line ace-line old-record-id-doxlgfyYAFppTltfPR0evOjdalM"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCO4dsmFKpJUPc3wgCfS5Tf"><span style="font-size: 16px;">4. Pastikan tanggal perekaman sesuai dengan tanggal pada dokumen aplikasi pengembalian. </span></div><div class="ace-line ace-line old-record-id-doxlgfkLlmzdE6bY9McbE2XgNvh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXmpd7hsEr4py4sLq2hGhfh"><span style="font-size: 16px;">5. Format video yang didukung: mp4, mov, dan avi, dengan ukuran maksimal 50 MB. Format file yang didukung untuk dokumen aplikasi pengembalian adalah jpg, png, bmp, jpeg, gif, dan pdf dengan ukuran maksimal 15 MB. </span></div><div class="ace-line ace-line old-record-id-doxlgdEBrpjFlZWtkPXhaFewXUf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"860842f8-8cd6-41b5-b620-48e040282a44","height":1115.5507246376812,"width":806,"currHeight":1115.5507246376812,"currWidth":806,"natrualHeight":573,"natrualWidth":414,"pluginName":"imageUpload","scale":1.9468599033816425,"src":"https%3A%2F%2Finternal-api-drive-stream-sg.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FUt10bx31woiR2pxzLrglE61MgLc%2F%3Fpreview_type%3D16","file_token":"Ut10bx31woiR2pxzLrglE61MgLc","image_type":"image/png","size":335116,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxlg423xf8cI8UuXFLkaWKk1Wc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260404103002702ZUTCfSJDewvrZm.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJVdDEwYngzMXdvaVIycHh6THJnbEU2MU1nTGMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94bGc0MjN4ZjhjSThVdVhGTGthV0trMVdjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLXNnLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9VdDEwYngzMXdvaVIycHh6THJnbEU2MU1nTGMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream-sg.larksuite.com/space/api/box/stream/download/all/Ut10bx31woiR2pxzLrglE61MgLc/?mount_node_token=doxlg423xf8cI8UuXFLkaWKk1Wc&mount_point=docx_image" data-width="414" data-height="573" data-lark-image-uri="drivetoken://Ut10bx31woiR2pxzLrglE61MgLc" data-lark-image-width="414" data-lark-image-height="573" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxlge16OK5ufRdJh1MWBKxro3d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg6ow43wDhuHYUozxfHS1TOb"><strong>4. Mengapa perlu mengirimkan informasi identitas?</strong></h2><div class="ace-line ace-line old-record-id-doxlgOi6RLb5YmmxHTU6IjsJvvk"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlghAsiyYRTplfOv3TC73fbCf"><span style="font-size: 16px;">Dokumen identitas diperlukan untuk melindungi dana dan keamanan akun. Setelah identitas diverifikasi, barulah aset dalam akun dapat dikembalikan. Dokumen identitas yang diajukan hanya digunakan untuk peninjauan ini dan tidak dianggap sebagai penyelesaian verifikasi KYC.</span></div><div class="ace-line ace-line old-record-id-doxlgJod5utaQZrFi8yaDzsItKh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3Rw5OH2CthYQS76xasroXc"><span style="font-size: 16px;">Peninjauan biasanya selesai dalam 1–2 hari kerja setelah pengajuan. Dari pengajuan hingga pengembalian aset selesai, proses biasanya memakan waktu sekitar 7 hari. Harap bersabar.</span></div><div class="ace-line ace-line old-record-id-doxlgq9B5skZ5XptiDyMHiJRoFb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlguwxiFKUf3cZGrwUOPcTRDb"><strong style="font-size: 16px;">4.1 Apakah informasi identitas aman?</strong></h3><div class="ace-line ace-line old-record-id-doxlgdvOI166jjr9IDWsKHvRpNe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgqaOcS7bddTFxb6XrkZQC1c"><span style="font-size: 16px;">Perlindungan data pengguna adalah prioritas utama MEXC. Sesuai hukum dan peraturan yang berlaku, sebagian data dapat disimpan dan dikelola secara ketat sesuai standar perlindungan privasi. Untuk detail lebih lanjut, lihat Perjanjian Pengguna dan Kebijakan Privasi dalam <span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/terms">Perjanjian Pengguna</a></span> di situs resmi MEXC.</span></div><div class="ace-line ace-line old-record-id-doxlgkjPhYlEK2b6NYMxk3f0dhb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlglk1y1zNRTy4LY7rO17IIAb"><strong>5. Catatan Pengembalian</strong></h2><div class="ace-line ace-line old-record-id-doxlgmSUw4Dbraa6QcUTIA2ErBf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgWxuV9CVpWkljrmGimFTaGb"><span style="font-size: 16px;">Sebelum mengajukan aplikasi pengembalian deposit terbatas, baca informasi penting berikut dengan cermat:</span></div><div class="ace-line ace-line old-record-id-doxlgqrAy4nyrXGsD1c5JTg0x3g"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgTNvRdi2X9peyzTYaF9pSwh"><span style="font-size: 16px;"><strong>Jumlah pengembalian: </strong>Setiap pengembalian akan mencakup total jumlah dana terbatas dengan token dan jaringan yang sama pada saat formulir diajukan. Sistem akan memproses semua dana terbatas yang memenuhi syarat secara bersamaan.</span></div><div class="ace-line ace-line old-record-id-doxlg9pjAxqSYm9fRh4uGePTWQg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgIrgose6H2gtQQUihLCxh9c"><span style="font-size: 16px;"><strong>Biaya penanganan: </strong>Jika jumlah pengembalian lebih rendah dari biaya yang diperlukan, pengembalian tidak dapat diproses. Pastikan dana terbatas mencukupi untuk menutup biaya.</span></div><div class="ace-line ace-line old-record-id-doxlgaMrxknY1ltlZRzmG3791Dc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXVmhHuyjeHLcgNInAPeHyd"><span style="font-size: 16px;"><strong>Alamat pengembalian:</strong> Pastikan alamat yang diberikan sah dan valid. MEXC berhak menolak permintaan ke alamat mencurigakan demi keamanan aset.</span></div><div class="ace-line ace-line old-record-id-doxlgGmzW8Y3WAX6LwZc8eBtYhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgnUzNbIcbRibSHFgHQW41rO"><span style="font-size: 16px;"><strong>Alamat crowdfunding dan ICO: </strong>Jangan mengembalikan dana langsung ke alamat crowdfunding atau ICO. MEXC tidak menangani distribusi token di masa mendatang.</span></div><div class="ace-line ace-line old-record-id-doxlg1HD05PasrZYks6Atfx5gTh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg3otzzEP1zWIQfv71XwCN4l"><span style="font-size: 16px;"><strong>Pemberitahuan khusus untuk platform Korea:</strong> Karena aturan kepatuhan yang baru diperkenalkan pada platform Korea, MEXC secara aktif mengerjakan integrasi terkait. Sampai proses selesai, jangan mengembalikan dana ke platform Korea seperti Upbit atau Coinone, karena aset dapat hilang.</span></div><div class="ace-line ace-line old-record-id-doxlgKhzJnDHIKomDetfKfKaGhf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgj1GbMAOGMXmISA1lYgzdyp"><span style="font-size: 16px;">Jika ada pertanyaan tentang aplikasi pengembalian deposit yang dibatasi, atau jika mengalami kendala selama prosesnya, hubungi Layanan Pelanggan MEXC untuk bantuan lebih lanjut.</span></div><div class="ace-line ace-line old-record-id-doxlg6bHO4WdrYwLzstuGuzjzOb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgY38uwH9HMb4YwVTdJcCaTm"><strong>6. Pengingat Penting</strong></h2><div class="ace-line ace-line old-record-id-doxlgpBqwTVo9DrgjceJQqwMcAc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgBnXweSrbNdQLgDzE4MnGac"><span style="font-size: 16px;">Sebelum mengajukan aplikasi pengembalian dana, pastikan semua dokumen lengkap dan jelas. Dokumen yang tidak lengkap atau tidak sesuai dapat menyebabkan kegagalan peninjauan dan penundaan pengembalian. Jika ada pertanyaan, hubungi Layanan Pelanggan MEXC sebelum mengajukan aplikasi.</span></div><div class="ace-line ace-line old-record-id-doxlgoOo2vxREynz3mzn6FJA2J1"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlgyrN46xNE3T1mGOBXExqYrg"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlg7vOw4MWU2ijEaCk5Ig8g0c" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/what-is-a-crypto-deposit-17827791509026" style="font-size: 16px;">Apa itu Deposit Kripto?</a></span></div></li><li class="ace-line ace-line old-record-id-doxlg1Yl00C4bDfKYHEGlPOjQ8c" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/common-deposit-statuses-and-how-to-resolve-them-17827791526203" data-lark-is-custom="true" style="font-size: 16px;">Status Deposit Umum dan Cara Mengatasinya</a></span></div></li><li class="ace-line ace-line old-record-id-doxlggdv2OE7VqU5YR0utSJNKUe" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-app-255063247123116032" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Aplikasi)</a></span></div></li><li class="ace-line ace-line old-record-id-doxlgJLtfU5ZiJciI84wPBD3RDb" data-list="bullet"><div><span style="color:rgb(36,91,219)"><a href="https://www.mexc.com/id-ID/support/article/how-to-deposit-crypto-to-mexc-web-255064630102585344" data-lark-is-custom="true" style="font-size: 16px;">Cara Deposit Kripto di MEXC (Web)</a></span></div></li></ul></div>