Bantuan FAQ KYC: Panduan, Tanya-Jawab & Dukungan | Pusat Bantuan MEXC

Mengapa Verifikasi KYC Diperlukan?

2026-01-17 09:40:21

<div data-page-id="MZoKdB3UHofBljxhueclhfXPg78" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxlgDMyyUYFHBUwyNjpr3S5ajd"><strong>1. Apa Itu Verifikasi KYC?</strong></h2><div class="ace-line ace-line old-record-id-doxlgYii6Gi75hMFYbSbRpXJPob"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgeVsf4Mse2o7JlQa9rKzYRc"><span style="font-size: 16px;">Verifikasi KYC (Know Your Customer) adalah proses verifikasi identitas pengguna. Menyelesaikan KYC membantu melindungi akun dan aset serta secara efektif mengurangi risiko terkait penipuan, korupsi, dan anti-pencucian uang. Selain itu, jika tidak sengaja kehilangan kata sandi atau kredensial keamanan, informasi KYC terverifikasi dapat membantu memulihkan akses ke akun dengan lebih efisien.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgDDLKJRu7UTS7LV2IrCCAbc"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg1hQM1JDlyV84lWAutbgsxe"><strong>2. Mengapa Verifikasi KYC Diperlukan?</strong></h2><div class="ace-line ace-line old-record-id-doxlg0VHCwTr1X8WQExJtoz4lcd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlguZ89WDrdzhS78CeRseE3UF"><span style="font-size: 16px;">Setelah KYC dilakukan, pengalaman perdagangan akan lebih lancar dan mulus, kenyamanan dan keamanan secara keseluruhan meningkat.</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgL9JYrDxd6DAKCwDEtscSFe" data-list="bullet"><div><span style="font-size: 16px;">Keamanan aset akun meningkat</span></div></li><li class="ace-line ace-line old-record-id-doxlgxC4u2qfVik435PQi38DrR3" data-list="bullet"><div><span style="font-size: 16px;">Batas transaksi tunggal lebih tinggi untuk pembelian kripto dan penarikan</span></div></li><li class="ace-line ace-line old-record-id-doxlgwWX1V4cSNTcvHCeUzoDbVb" data-list="bullet"><div><span style="font-size: 16px;">Akses ke izin perdagangan yang sesuai</span></div></li><li class="ace-line ace-line old-record-id-doxlgH5FhP5GZPGX8j06yhiY7nd" data-list="bullet"><div><span style="font-size: 16px;">Akses ke acara platform terkait KYC</span></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg9ugj6MmgfPtlTIub7YXjZg"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgPHEewDf4cMHlv3yrvpv2Sc"><strong>3. Jenis-jenis Verifikasi KYC</strong></h2><div class="ace-line ace-line old-record-id-doxlgoYp4RddQhldNTFuyhY3f4g"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="146;112;293;153" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="146"><col width="112"><col width="293"><col width="153"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgo3W6BD1o5xqUZ8dyi2rWsh"><strong style="font-size: 16px;">Jenis</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgTtQWvq5j13UZWXPlFpFAe5"><strong style="font-size: 16px;">Level</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg89rlm4DN45dXmxU0cztcvP"><strong style="font-size: 16px;">Informasi yang Diperlukan</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgRvtzIvhLpbPRlF0AObOscg"><strong style="font-size: 16px;">Metode Verifikasi</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="2" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div class="ace-line ace-line old-record-id-doxlg6InvRZsRqaQD6E3yfw7vyb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxlglakNFp13mKWvlj3Ze5UYDd"><span style="font-size: 16px;">KYC Individu (Kartu Identitas, Surat Izin Mengemudi, Paspor, Izin Tinggal)</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgW185x0BVHpjw8d590jQuag"><span style="font-size: 16px;">KYC Dasar </span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgA4OIlMQGHXdwNga19X64lb"><span style="font-size: 16px;">Kirim informasi KYC Dasar (nama/nomor ID/tanggal lahir) dan ambil serta unggah foto dokumen ID</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgqcE9SmhZhrZVuBINmaCUPh"><span style="font-size: 16px;">Web, Aplikasi</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgk1Ut2jJEyH4OKcoKYovJlc"><span style="font-size: 16px;">KYC Lanjutan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5239Y9FD7z4r2H1ITbGcug"><span style="font-size: 16px;">Kirim informasi KYC Lanjutan (ambil atau unggah foto dokumen identitas, masukkan nama/nomor ID/tanggal lahir) dan selesaikan pengenalan wajah</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgUqVB50BN42EwXfN6jV4wkd"><span style="font-size: 16px;">Web, Aplikasi</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgrJCJvNtfOqD0vWVD24wOtb"><span style="font-size: 16px;">Verifikasi Institusional</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgHT9PfmtKT4MyRxID1pCdub"><span style="font-size: 16px;">-</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgfXwP1VQMpGhS8YgY3EDSAb"><span style="font-size: 16px;">Kirim informasi perusahaan, termasuk detail pendaftaran perusahaan dan dokumen otorisasi direksi</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgxqAeHeeOqbTxh9M3yR4H5b"><span style="font-size: 16px;">Khusus Web</span></div></td></tr></tbody></table></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgnlxwIEjXMHXBhdG34kagWg"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlg6LMvYjDFyK0iMLaPUxgTae"><strong>4. Batas Penarikan untuk Berbagai Jenis KYC</strong></h2><div class="ace-line ace-line old-record-id-LJ5Vd3uiAoiEcmxkPBsldTftgXf"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="152;230;307" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="152"><col width="230"><col width="307"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgre1NMtnDiJrTL8RSm1W1v4"><strong style="font-size: 16px;">Jenis</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgYz3WU5Y0B2MLDhIqb7ZwCe"><strong style="font-size: 16px;">Batas Penarikan 24 Jam</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgWrgZAZZYK7ikPBwPo9RCwc"><strong style="font-size: 16px;">Izin Perdagangan Lainnya</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg8V78RuUJZfvW3SH6H3HHbc"><span style="font-size: 16px;">Tanpa KYC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgr2QRz4Vd1Y7HuDx9eUv5xc"><span style="font-size: 16px;">10 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgIwVP4Yxz6VawzI3ImlehMd"><span style="font-size: 16px;">Perdagangan OTC dibatasi</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg1ozCwr7Gz1zrIzrY3s0nZf"><span style="font-size: 16px;">KYC Dasar</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgoHV7zdfqAgTwhcMx9F7pLh"><span style="font-size: 16px;">80 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg0aMINYYgCgabvBK66wBUmV"><span style="font-size: 16px;">Perdagangan OTC terbatas</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgD3lM8aQnT2JrXA0EtTBvLh"><span style="font-size: 16px;">KYC Lanjutan</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgYuqqtICKO2TimJSrz5XNeg"><span style="font-size: 16px;">200 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgRSZapCh9aDKILSqXo40YVh"><span style="font-size: 16px;">Perdagangan OTC tak terbatas</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgKthROqetxDcsiodYsHlmyg"><span style="font-size: 16px;">KYC Institusional</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgaGiHGh6lzzxQ8W6GuE6xgh"><span style="font-size: 16px;">400 BTC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: top; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgji5tpcvaGtysMmqW8JLhNg"><span style="font-size: 16px;">Perdagangan OTC dibatasi</span></div></td></tr></tbody></table></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgAkVz5Ew4hUhzIQ59o1WGHg"><span style="font-size: 16px;"><strong>Catatan</strong>: Di negara atau wilayah tertentu, pengguna tanpa KYC dapat dikenakan batas deposit dan penarikan sebesar 1.000 USDT atau kurang. Lihat detail di halaman untuk batas yang berlaku.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXaM1xiZvW8DX72Vqtti8Ig"> <span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxlgLyi0ED2AIYItTkxF34Tcob"><strong>5. Siapa yang Dapat Berpartisipasi dalam KYC?</strong></h2><div class="ace-line ace-line old-record-id-doxlgHBKFddSYuISsQiKZFss8yz"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgajt5iuawBUBN5juY1BW3fc"><span style="font-size: 16px;">Pengguna dari negara atau wilayah yang tidak dibatasi oleh MEXC berhak mengajukan verifikasi KYC. Negara atau wilayah yang dibatasi tercantum dalam <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/terms">Perjanjian Pengguna</a>. Jika mengalami kendala selama proses KYC, hubungi Layanan Pelanggan online atau kirim <a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/requests">tiket dukungan</a> untuk bantuan.</span></div><div class="ace-line ace-line old-record-id-doxlgUzka3jqcBEnik3jx6u8pfg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxlg50rpUFbfKOUQLCsW5U10Vf"><strong style="font-size: 16px;">Rekomendasi Bacaan:</strong></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgYixt3LzQvtw4gYbp8z1xOz" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/id-ID/support/article/how-to-complete-primary-kyc-verification-17827791519718" style="font-size: 16px;">Cara Menyelesaikan Verifikasi KYC Dasar</a></div></li><li class="ace-line ace-line old-record-id-doxlgzZNAO4NYlGkk4qakpV84Oc" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-complete-advanced-kyc-verification-360041069032" data-lark-is-custom="true" style="font-size: 16px;">Cara Menyelesaikan Verifikasi KYC Lanjutan</a></div></li><li class="ace-line ace-line old-record-id-doxlgcqeX78Kqs6EaAPGSw1TZef" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/common-questions-about-kyc-verification-17827791529664" data-lark-is-custom="true" style="font-size: 16px;">Pertanyaan Umum Seputar Verifikasi KYC</a></div></li><li class="ace-line ace-line old-record-id-doxlgXPut7tYJSvEK4wRec8Myzb" data-list="bullet"><div><a href="https://www.mexc.com/id-ID/support/article/how-to-complete-institutional-verification-17827791529779" data-lark-is-custom="true" style="font-size: 16px;">Cara Menyelesaikan Verifikasi Institusional</a></div></li></ul><div class="ace-line ace-line old-record-id-doxlgh5ErqPxsL3dItLgOEKWIoh"><br></div></div>

Pertanyaan Umum Seputar Verifikasi KYC

2025-09-12 11:29:21

<div><h2 class="heading-2 ace-line old-record-id-doxlgxZcP5G7BJtAISBRfUUz7We"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. Mengapa Verifikasi KYC Diperlukan?</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgTuj53FTCsjhRHjWqA04kkc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg5lYyLn0uVAOj8OGz0g5KYc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC (Know Your Customer) adalah verifikasi identitas. Dengan menyelesaikan verifikasi KYC, platform dapat mengidentifikasi pemilik akun sebenarnya dan penerima manfaat akhir dari transaksi, sehingga memperkuat pengawasan dan membantu mencegah penipuan, pencucian uang, dan aktivitas terlarang lainnya.</span></div><div class="ace-line ace-line old-record-id-doxlg3jIXKvcfBgt7ny7uajBQed"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgVmRnwd2ipS5ZB9fTwSOl4I"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Untuk mengetahui informasi selengkapnya, silakan lihat <a href="https://www.mexc.com/announcements/article/17827791519717">Mengapa Verifikasi KYC Diperlukan?</a></span></div><div class="ace-line ace-line old-record-id-doxlgohwsCkCfv7iHkLEMOrpcpb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgbwT2GOnqoC2Kf56cMAzpxc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. Hak Istimewa Akun berdasarkan Level KYC MEXC</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgwRSWuv1R6O4EpyansAm1Nf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="172" /><col width="172" /><col width="172" /><col width="172" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgkJUUKeNV4mkT3WYjGI1LiF"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Level KYC</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgqhd9RP4xzUcgtZi6Zxp3cg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Belum Terverifikasi</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg6aK283hN6BdRupuDoF0ILc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC Dasar</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgqD1XFeFYQIb5SfDYXuubag"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">KYC Lanjutan</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgezMlSZpEYekOZLGKm0XuQg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Deposit Kripto</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgaVgZ01Dp0D48NGUCNbRSnc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tanpa batas</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgO5tFh4YHBq8aSXSzCQhGog"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tanpa batas</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgEMkkxXZ02kPR6NlnAb1lwc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tanpa batas</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg7UfQAoEAjBZq2UIpwYVo6b"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Penarikan Kripto</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlggWhnQcDnfno0wmFmtSeATd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">10 BTC/hari</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgBkhRZj7J9mFbR96Xq37ubb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">80 BTC/hari</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg8woPiqeHe9J0H1ATWjtUxW"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">200 BTC/hari</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgeEXALTLcT6vLv37AWoVO3b"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Perdagangan Fiat</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgWqa67PSlCvBYVMHYOresId"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg1Nd0WMWERcgBuVbFhusybg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">❌</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:middle;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgC81kOutzzdtbSPn0QEPinc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">$20.000/hari</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlguvxagCld3Ftlea643SYWOb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Perdagangan Spot/Futures</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgJKa7SzaMKetXQBCMSUJmch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgXPmVmoLnMzQvmCWt5VY6wq"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlguLjj9KpobTGA7x3gOmp35d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgxMEr5HqtSoCmDipzrzFbjc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Acara Platform</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgsPKnprS9p0l0JtNggvaY5s"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgmdWgddkOiVA1xFDhWP1mXh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgRWVdytORuRt405Vy7bv7rh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">✅</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxlgG5PZCc758AQEDfVOCTWpnf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlg1n9QRWnTN2iHFornje4gsd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. Apa Saja Dokumen yang Dapat Digunakan untuk Verifikasi KYC?</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgMtdCvIlVTL1Rj3BdOtfgzb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgLXQMzYlVY2k1tLAnzBJIze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dokumen KYC yang dapat diterima meliputi: KTP, paspor, SIM, dan izin tinggal. Setelah informasi yang diperlukan diserahkan, platform akan melakukan peninjauan verifikasi. Untuk mengetahui detail selengkapnya, silakan lihat <a href="https://www.mexc.com/announcements/article/17827791519719">Apa Saja Dokumen yang Dibutuhkan untuk Verifikasi KYC?</a></span></div><div class="ace-line ace-line old-record-id-doxlgRAAi5xpQtNfztWTbLReigg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgxON76EWNjZGvRlq9euHUWe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>4. Cara Menyelesaikan Verifikasi KYC</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgRuJsJ9B1mhXbGegySNDHTd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgISiiZJEFerBTA6g8guxI4e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Anda dapat menyelesaikan verifikasi KYC dengan mengikuti instruksi di halaman <a href="https://www.mexc.com/user/id-auth">verifikasi KYC</a>. Untuk mendapatkan panduan langkah demi langkah, silakan lihat:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgHT2Xhadt0CiGjEKepeBI2b"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara Menyelesaikan Verifikasi KYC Individual</a></div></li><li class="ace-line ace-line old-record-id-doxlgPj3ByazZECTYTgAKy6oENe"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara Melakukan KYC Lanjutan</a></div></li></ul><div class="ace-line ace-line old-record-id-doxlg932SibWn5uKyJgn4FmJWod"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgxgX6pXh6uqy1lXFUJx5hid"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>5. Cara Memeriksa Hasil Verifikasi KYC</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgoyahNGod9uacyFN2x2SWTg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgOwqwrTNJuWBdCv7lJ1HeOc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Setelah Anda mengirimkan verifikasi KYC, MEXC akan mengirimkan hasilnya kepada Anda melalui email. Jika permohonan Anda tidak disetujui, Anda dapat memeriksa alasannya melalui email yang dikirim ke alamat yang terdaftar pada akun MEXC Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgngDXk40v0aGIuxXMY8iR4e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgCCBXZEJ0mDy0HKPfoFigzc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825172958765yPbRmmMOPZR4GS.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxlgv4nbmefYNdMrvtys1Z6bRf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgCMLjDzYLhnES3A5lZyNGFh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Anda juga dapat langsung membuka halaman <a href="https://www.mexc.com/user/id-auth">verifikasi KYC</a> untuk memeriksa status verifikasi Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgPZ5VZ7rhhLNQRswkxW6xWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-doxlgN35d2dcGWmpzsmU0BVTfth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250825172959139NLDuEjS7PN3FOB.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-doxlgtk81lTQb6qth8CToN9wfj3"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgC7R2K9F2SHcenSS2fhpj6g"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>6. Alasan Umum Kegagalan Verifikasi KYC dan Cara Mengatasinya</strong></span></h2><div class="ace-line ace-line old-record-id-doxlgBotaGYFPMJEoY1WvueL1Zu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="83" /><col width="172" /><col width="206" /><col width="227" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgxGSTASuFUgEnBc21XQz2Nf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">No.</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgWTYLWcYYrhAXIxUMFcGUBc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Alasan Kegagalan Umum</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgsSZ6H1e9YVP0K5AStqFv7c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kemungkinan Penyebab/Deskripsi</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgw3qZsJOcWttVjkhTt4dDyd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Solusi</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg4pDfnyMIIYpAzJTRp8wIMm"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgVHyQ0vtNO114ctlBC2osFb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Informasi dokumen tidak valid atau tidak lengkap. Pastikan nama lengkap dan foto Anda terlihat jelas atau kirimkan jenis dokumen lain.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgfxdYgxEG2LTHDNWYRhc4dh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Foto dokumen buram atau sebagian tidak terbaca, sehingga tidak dapat diverifikasi oleh sistem. Jenis dokumen ini tidak didukung oleh MEXC.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgESSXx0cSJcTyJdgY69oA2c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Pastikan foto dokumen jelas dan terbaca, terutama detail penting seperti nama lengkap dan foto. Ambil ulang, lalu unggah dokumen yang valid. MEXC hanya mendukung jenis dokumen berikut: KTP, paspor, SIM, izin tinggal.</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg8mAqb2pFwQnfDszuDat5fd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgAw8tk3L8UPsTmN4YAjJxsd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dokumen ini telah mencapai jumlah maksimum akun yang diizinkan untuk verifikasi. Harap gunakan dokumen lain.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0cmecubdgD3eRBWVOS1dKd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dokumen tersebut telah digunakan untuk beberapa akun, sehingga melampaui limit platform.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgWarhDIo2ttyDLCKvp4Djve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kirimkan dokumen baru yang belum ditautkan ke akun lain atau gunakan jenis dokumen valid lainnya.</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg9S9oQx8AoLo4bT2ojCXXah"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgXhClHlEh2hRpNiwPTOIiMc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dokumen telah kedaluwarsa. Harap kirimkan dokumen lain yang sah.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgPR8j5rkBlw1xIIRV509v4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Dokumen yang dikirim telah melewati masa berlakunya dan tidak dapat diterima lagi.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgKDY32eVlTT4cSclNiWwqAf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Unggah dokumen yang valid dan belum kedaluwarsa untuk memastikan keberhasilan verifikasi.</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlg9WaNoZ9jS1kgxNtbNifUih"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgv0TIYcUA7X26XXrSV8zWSb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tangkapan layar atau fotokopi tidak diterima. Harap kirimkan dokumen asli.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgeWkeh9vXUcVNGSR4euXa0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">File yang diunggah merupakan tangkapan layar atau fotokopi, bukan foto yang jelas dari dokumen asli.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgByNBPgSfvwBft71eN5JboD"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Unggah foto yang jelas dari dokumen asli. Tangkapan layar dan fotokopi tidak didukung.</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgXu1Y5L0kwDh1I1YGMqxWAc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgPDBKkjxTeJV7QmrmvMxZve"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Informasi dokumen tidak lengkap</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgwfoSniwE50ykfYEW3WjgRh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Detail penting (misalnya, nama, nomor ID) tidak sepenuhnya terlihat pada foto dokumen yang diunggah, sehingga mencegah verifikasi sistem.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgptXYU7uKd2BPennMzvH680"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Ambil ulang, lalu unggah foto dokumen secara lengkap. Pastikan semua informasi yang diperlukan terlihat jelas.</span></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:center" class="ace-line ace-line old-record-id-doxlgGrmjX6M5oYPULhMLfjf8Ge"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlg0vPYjSq7ERPNlDTR7l8Zeb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Ketidakcocokan antara informasi KYC Dasar dan Lanjutan</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgGoOLFtwJ8ZcBvf3BwUPaGe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Informasi yang diberikan pada KYC Dasar tidak sesuai dengan detail yang diserahkan pada KYC Lanjutan, sehingga mengakibatkan verifikasi gagal.</span></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );padding:8px;vertical-align:top;font-size:10pt"><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYyJTAaQbv8dmgN1jwaF8Cd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tinjau dan pastikan bahwa informasi dalam pengajuan KYC Dasar dan Lanjutan konsisten.</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxlgIc7KUJT1UozpUIB3r8N8ab"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgjpfl1dS4JNqGYbm7RWnMug"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>7. Mengapa Saya Tidak Dapat Mengunggah Foto Selama Verifikasi KYC?</strong></span></h2><div class="ace-line ace-line old-record-id-doxlg7F0dO4oIP4Brjgb7AbGM8e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgC4o0YmMdEFM575uT4Oa1qd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda mengalami masalah saat mengunggah foto atau menerima pesan kesalahan selama verifikasi KYC, harap periksa hal berikut:</span></div><div class="ace-line ace-line old-record-id-doxlg59CIEw91CiBVjHtBlkmb0e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgj04ADetzfpbYP2PFrnOx2g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1) Format gambar harus berupa JPG, JPEG, atau PNG.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjjefNBcO65WJpzuh5oemkg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2) Ukuran file harus di bawah 5 MB.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgnUeRCvZSCB8lDDVQoht70e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3) Dokumen yang sah harus berupa KTP, paspor, SIM, atau izin tinggal asli Anda sendiri.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgYyxGaSk46NBjlqdthReGBf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4) Dokumen Anda tidak boleh diterbitkan oleh negara yang dibatasi. Untuk mengetahui detailnya, silakan lihat <a href="https://www.mexc.com/terms">Perjanjian Pengguna MEXC</a>.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgDkf1TrAhHXx8Xk12qejW2b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5) Jika pengajuan Anda memenuhi semua persyaratan di atas tetapi Anda masih tidak dapat menyelesaikan verifikasi KYC, masalahnya mungkin disebabkan oleh masalah jaringan sementara. Kami sarankan Anda mencoba tindakan berikut ini:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgOnDhrvQBtcmZg2s9lCfROb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Tunggu beberapa saat, lalu kirim kembali permohonan Anda.</span></div></li><li class="ace-line ace-line old-record-id-doxlg4eEt106iTtwzyj2xC71Rcg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Bersihkan cache browser atau perangkat Anda.</span></div></li><li class="ace-line ace-line old-record-id-doxlg2PG8qrzQGVi3cE3ODCNQQd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Kirim permohonan Anda melalui antarmuka Web/Aplikasi.</span></div></li><li class="ace-line ace-line old-record-id-doxlgU61KGjZlw5STyltIEltjYf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Coba gunakan browser lain.</span></div></li><li class="ace-line ace-line old-record-id-doxlg9VAGArNnT3GuD0egGbcoJc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Perbarui Aplikasi MEXC ke versi terbaru.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxlgYqhJ6he5QvyJKuUhwOWoqc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgHHKzRzkBVlza6xZFRKWzyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika masalah tetap berlanjut setelah pemeriksaan ini, harap berikan tangkapan layar pesan kesalahan dari halaman verifikasi KYC ke tim Layanan Pelanggan online kami. Kami akan segera meninjau masalah tersebut dan mengoptimalkan prosesnya untuk meningkatkan pengalaman Anda. Terima kasih atas kerja sama dan dukungan Anda.</span></div><div class="ace-line ace-line old-record-id-doxlgq4Et8p2mlGu8kURNAgHLpg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-doxlgJ2eFODDKQJKVp7pbg0VV4f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>8. Cara Mengirim Ulang Verifikasi KYC</strong></span></h2><div class="ace-line ace-line old-record-id-doxlglIbxYavdiXccKjQRGgIzIX"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgiI26rieTo11RHpqgR1R0Fd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Berdasarkan umpan balik dari hasil verifikasi Anda, harap siapkan kembali dokumen yang diperlukan. Setelah siap, Anda dapat mengirimkan ulang verifikasi KYC Anda melalui web atau Aplikasi. Untuk mendapatkan panduan mendetail, silakan lihat:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxlgWLOsPo42PIP8w91qxZEbqc"><div><a href="https://www.mexc.com/announcements/article/17827791519718" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara Menyelesaikan Verifikasi KYC Individual</a></div></li><li class="ace-line ace-line old-record-id-doxlgJJH5d62xFeenooKAd3Qgok"><div><a href="https://www.mexc.com/announcements/article/360041069032" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Cara Melakukan KYC Lanjutan</a></div></li></ul><div class="ace-line ace-line old-record-id-doxlgcNwY47NK3qfSUSl8k92j4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxlgjJJUHf0qKjT9oaKEGDYPze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Jika Anda masih tidak berhasil lolos verifikasi KYC setelah mencoba solusi di atas, silakan hubungi Layanan Pelanggan online atau <a href="https://www.mexc.com/support/requests">kirimkan tiket</a> untuk mendapatkan bantuan lebih lanjut. Tim dukungan MEXC akan memberikan panduan yang lebih mendetail kepada Anda.</span></div></div>